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Review: RedOctane Game Rental Service

An anonymous reader writes "Are you thinking of subscribing to the RedOctane game rental service? If so, you may wish to read this review before signing up. Bottom line? Slow turnaound times make it uncompetitive with local rentals."

36 of 105 comments (clear)

  1. However... by RyuuzakiTetsuya · · Score: 5, Insightful

    First post? I dunno.

    The VARIETY can't be beat. The sheer number of import games ALONE makes it worth while. I'd like to see an import store that does rentals. or a rental store that does imports. Atleast in Las Vegas where I live.

    --
    Non impediti ratione cogitationus.
  2. Depends on the gamer by Skadet · · Score: 3, Interesting

    I don't game that much, so my local video store works fine for me. They'll give you 2 games for 7 days for $10. Taking into consideration the waiting time involved with RedOctane, the store in town's a better deal.

    I imagine RedOctane's main draw will be for gamers who want to play imports or other hard-to-find titles. Their selection definately can't be beat.

    1. Re:Depends on the gamer by Bobartig · · Score: 2

      A good friend of mine used to rent games from RedOctane, since they always had superior selection to the local video stores. In particular, it seemed hard to get new RPG's in a reasonable amount of time, and we were RPG nuts (still are, really). So the selection and the import titles made it completely worth it. That, and the serial port based modchip in our PSX meant we could "acquire" about 3 games a week, for $20 a month.

      --
      This is where I get my recommended daily allowance of "Foot in Mouth."
  3. Blockbuster Games Freedom Pass by Anonymous Coward · · Score: 2, Insightful

    Isnt it better to get a $20 or so /month games
    freedom pass from blockbuster? Get as many
    games as you wish for a month.

    1. Re:Blockbuster Games Freedom Pass by Discoteck · · Score: 2, Interesting

      The Blockbuster Pass is $29.99 a month. We can compare the two services based on a couple of different things. The first is the time it takes from when you rent the game to when you actually get it. At Blockbuster it is immediate and in this impatient age of information that is not the best option for some. This is again evident from the review of RedOctane, it appears that he did not like the waiting involved for the new games to get to arrive in the mail.

      One /. poster and RedOctane user had a better idea than the person who wrote the review of the service. Que up a bunch of games so when you do return one game that you have out then another is more than likely on its way. So to resolve the issue of how RedOcatane service operates as written in the review, it may come down to that the reveiwer was using the service incorrectly. In grade school we are taught to take a positional stance on the articles that we write. The reason for the reviewer's dislike of the RedOctane service may come down to him purposely taking a position of dislike in his article and thusly trying to write prose that portrayed this.

      The 2nd way we can compare the service is based on how you interface with the rental company. RedOctane is online/mail-in. Blockbuster is live. There are going to be different strategies for each service that people will learn to enable them to get the games that they want to rent. Slashdot posters have suggested strategies for both in this post. In order to answer this question you will have to ask yourself, "Do I mind waiting for that game to come in". This gives no mention to how you prefer to wait for the new games to come in. Do you want to call your local Blockbuster weekly to see if that "hot" title has come in or do you want to take your chances and see if you are the lucky person on the RedOctane que to get the game.

      I think I could go right on comparing the two services, making conjectures on what I am not sure about, for you see I don't own a gaming system and play everything on my computer. It comes down to how you like to rent your games. There are going to be advantages and disadvantages to everthing.

      --
      /.................../ \\ /...................../
  4. Yes, but... by The+Pi-Guy · · Score: 3, Funny

    what about the DDR mats? =)

    I personally want one, anyone know if the RedOctane pads are any good?

    --j

  5. Nothing new by Wind_Walker · · Score: 5, Insightful
    This is the exact same thing as with buying games online. For about a year, I bought all my games online and had them shipped to me. I thought, "Hey, I don't have to pick up my games at the store, they're right on my doorstep!" But eventually, I got tired of waiting for terrible shipping delays, having my shipments sent back because nobody was available to pick up at 10:00 in the morning (does UPS realize that people work during the day and can't pick up packages at home?)

    It's ten times simpler to buy it at a local store. They worry about shipping charges, they worry about pickups of games, and they always get the games at the earliest possible date - sometimes before. You also have the convenience of walking home with the game, and also interaction with other gamers. I originally had no clue what Serious Sam was until I went into an EB and heard people talking about it. It's one of the best FPS games I've ever played, and it's only $20.

    There are only two reasons to buy something online:

    • It's so unbelievably rare that you'd likely never find it in a store
    • It's significantly cheaper to buy it online (after shipping) and you don't mind when you get it.
    This rental service is just proving that all over again.
    1. Re:Nothing new by AvitarX · · Score: 2

      next bullet point,you are a student that doesn't have a car, or want to ride te bus to the mall.

      Or, the mall/EB/wherever is 15+ minutes away. That wastes a 1/2 hour + of your life. for what, 5 dollors and the game 3 days sooner?.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    2. Re:Nothing new by Anonymous Coward · · Score: 2, Informative

      (1) Try buying from EBGames.
      (2) Get your deliveries sent to your place of work.

      I have had zero problems with them, and with 1-day overnight shipping (frequently free because of coupons / special offers), I usually get new games the same day that they appear in stores. It's nice to arrive at work in the morning, only to find a FedEx package sitting on my desk with a shiny new game inside.

    3. Re:Nothing new by ewhac · · Score: 2

      But eventually, I got tired of waiting for terrible shipping delays, having my shipments sent back because nobody was available to pick up at 10:00 in the morning (does UPS realize that people work during the day and can't pick up packages at home?)

      That's why I used to have all my online orders delivered to me at work. I'd get a polite phone call from our receptionist telling me a package had arrived, and I'd go upstairs and get it. AFAIK, credit card companies will let you specify an alternate shipping address (and since you usually give them your work address as well, that can also be an authenticated address).

      The only hazard was that, occasionally, the package would get delivered not to me but to the Charles Schwab brokerage downstairs.

      Schwab

    4. Re:Nothing new by aardvarkjoe · · Score: 2

      Not to mention all the extra time that you'll waste because you get to play the game for an extra 3 days.

      (OTOH, right now, spending 1/2 hour in order to save 5 dollars seems like a pretty good deal to me. Especially for a student.)

      --

      How can we continue to believe in a just universe and freedom to eat crackers if we have no ale?
  6. NetFlix was just as bad... by eddiecore · · Score: 2, Informative

    Netflix had a terrible turnaround time also. Only recently did they open a depot in New York City. Now, it only takes a day for my returned movie to reach them and the next video in my queue to arrive. I've sent back and received in less than 24 hours at one point. Location. Location. Location.

    1. Re:NetFlix was just as bad... by Frank+of+Earth · · Score: 5, Interesting

      I must have joined after the depot opened in NYC because I have great turn around time. In face, the only lag I have found is with myself making time to watch the movies.

      I thought I would actually run out of videos to rent after a few months but I still have 15+ in my rental queue.

      A lot of people compare Netflix to the BallBuster monthly plans but the beauty of Netflix is that you don't have to go the video store with all the other morons and walk around like an idiot trying to find a video to rent. I can just sit back and relax on my laptop, read reviews and pick the videos I want to see. Since I always have three videos in my possession, I never have to worry about getting movies for a rainy day.

      Not to totally bash BallBusters, but check this out:

      Q: Does BLOCKBUSTER edit the movies in the store?
      A: No, Blockbuster does not edit the content of its films. But whenever able, Blockbuster will order 'edited for content' versions from the studios that go light on displays of violent or sexual nature.

      There is no mention of this tactic anywhere on their website, and the worst part is that most of the rentals don't mention anywhere on the packaging that the consumer is about to rent a lighter version than the one playing nationwide in theaters. We waited until movie night and tested these findings. An agent of ours rented "The Wonder Boys". This one actually said right before the movie "this film has been edited for content." Boy did we feel jilted. Naturally, we would have never rented the thing if it said on the box "edited for content." We marched back to Blockbuster and politely but firmly asked for our money back, which we received without a problem.

    2. Re:NetFlix was just as bad... by UserChrisCanter4 · · Score: 2

      I have wonderful experience with Netflix, although I think they opened a depot in Houston, and I live about 200 miles west.

      I really like Netflix for a different reason than avoiding the store (and I suspect I would enjoy this service for that same reason): I rent things on Netflix I normally wouldn't rent.

      In both models, you're paying a subscription, not a per-movie charge, so it's in your best interest to queue movies you kinda wanted to see, but aren't willing to get instead of something you REALLY want to see. Right now, Natural Born Killers is in my queue. I haven't seen that movie in about 8 years, so while I do remember liking it, I don't remember much about it. Everytime I walked into Blockbuster, I'd see the DVD, but I'd always say, "eh, I really want to see X". Now, I get to see it. Ditto for anime series, for example. I'd feel extrememly ripped off if I paid, say, $15 for a 3 episode volume of some anime. In a lot of cases, very few local rental stores stock the shows, so that's the only way to go. In comes Netflix... Sakura Diaries arrived Wednesday, was viewed Wednesday, and was in the post box Wednesday. Additionally, I take a lot of film classes and english classes which require analyzing films. While everyone else is driving to nearby cities when the one copy of a movie is rented out, mine's been sitting at the house for three days waiting for my chance to watch it. Netflix isn't the way to go for people who like to up-and-rent a movie when there's nothing to do on a weekend, but it works great for people who just generally enjoy watching movies.

    3. Re:NetFlix was just as bad... by Murdock037 · · Score: 2

      I spent some time working at a Hollywood Video, so I'm familiar with their policies (and those of Blockbuster, because they're basically the same).

      Both stores claim to be "family" stores. Thus, they do not stock movies rated NC-17. For this reason, you're missing out on, say, Todd Solondz's Happiness, and Darren Aronofsky's Requiem for a Dream.

      (Wonder Boys was a special case, as I'm sure somebody has pointed out. Director Curtis Hanson consented to trimming a bit out of Tobey Maguire's celebrity suicide scene out of respect for the family of the deceased.)

      Studios realize that they're not going to make money in the after-market if they're not available at Blockbuster, though. And so sometimes they'll impose cuts on a movie to get a lower rating.

      Censorship is just about my only hot-button issue, so this always frustrated me immensely. Anytime a customer asked me about one of the movies above, I'd fill them in on the situation and tell them which independent video stores had the uncut version available, if they were interested.

      Here's the really odd thing-- movies that were originally rated R, and were then released in director's cuts in unrated form, or sometimes even released unrated in the first place, seem to slip through the stores' filters. Just this weekend I rented Romero's Dawn of the Dead from Hollywood Video, which is probably the most grotesque horror movie I've ever seen.

      Chalk it up to ignorance on the part of the stores. There's probably no way to pick up on each special case, and so they institute the blanket "no NC-17" policy without regard for the details.

  7. This would be a reason to own a console. by TellarHK · · Score: 2

    If this service was offered by someone like Netflix, who I subscribed to for two years before dropping it in favor of cablemodem access, I'd be buying an Xbox or PS2 rather quickly, where right now I have no reason to consider anything but my PC and Dreamcast (which hasn't been hooked up since my move three months ago) for gaming use.

    Netflix has great service, in my opinion. With a games inventory, they'd do quite well considering the improvement they made in turnaround times a little bit before I had to cancel my subscription.

    Console games are expensive, rarely "demoed" and limited in lifespan rather significantly for the most part. They're perfect for rentals, but not all that great to own if you have any kind of financial conservatism in you.

  8. Former RedOctane member by MooRogue · · Score: 4, Informative

    As a former RedOctane member, i can attest to how their service has gone down over time. I'm virtually local to RedOctane's office, and up to a year ago, I was getting 2 day turnaround times from their service. On their G3 program, I was able to play almost 3 games a week, with 3-4 days to play each game.

    However, this year, I found it increasingly hard to obtain *any* games from RedOctane. Any popular or new game would have a 2-4 week waiting period, or they would simply send you one of the games in lesser demand in your queue. Right before i cancelled my service, I would have only one, sometimes none of my 3 alloted games actually in my posession and playable.

    I guess RedOctane was a victim of it's own success. As it started growing and getting more members, it did not expand it's inventory of necessary games and/or staff to keep up with demand.

  9. If only netflix would rent games and.. by Frank+of+Earth · · Score: 4, Funny

    .. pr0n. I'm too embarrased to go the back of the local video store to rent pr0n and the times I have, there was always some weird guy reading the boxes like they were Shakespeare sonnets.

    I remember this one time I rented Boobie Babes or something like that and all my luck the 16 year old girl working the counter couldn't get it to scan so she had to call the manager. I'm not sure if minors are allowed to help you rent p0rn, but it should be illegal!

    Anyways, nowadays I just download crappy videos from Kazza.

    1. Re:If only netflix would rent games and.. by Frank+of+Earth · · Score: 2

      Really? I thought your sister looked pretty cute in it ;-)

    2. Re:If only netflix would rent games and.. by chrisvr · · Score: 3, Funny

      BlueDVD.com is good. Or, er, at least that's what I hear.

  10. interesting by tps12 · · Score: 2

    From the review:

    Circus Maximus, a game I returned after one day, cost me a full month of waiting: 2 weeks for it to arrive and 2 weeks for the next game to arrive.

    With those accounting skills, I wonder if the reviewer isn't a former Enron employee.

    --

    Karma: Good (despite my invention of the Karma: sig)
  11. Re:addict? by Frank+of+Earth · · Score: 4, Informative

    Unless you want to rent a recently released game, then it's 6 bucks for 2 days. What a rip off.

  12. Blockbuster's Freedom Pass... by tjgrant · · Score: 4, Insightful

    I've bought a couple of them for my three sons and myself. $19.95, two games out at a time, as many games as you can get in 30 days. It's a heck of a deal, there've even been times where we got a game in the morning, decided it sucked and returned it that afternoon for something new.

    I usually get one game for the kids (T rating or lower and one game for me M rated). [I have to get something that only I can play cause my kids kick my butt on anything I play with them!].

    Blockbuster doesn't necessarily have the best selection, but they've generally got enough to keep us interested.

    --

    Stand Fast,
    tjg.

    1. Re:Blockbuster's Freedom Pass... by Ralph+Wiggam · · Score: 2

      That was a promotion that I believe is over. I just signed up for a new service at NonStopGames.com that's similar. Check it out.

      -B

  13. Re:Unfair analysis by Fembot · · Score: 2, Informative

    Actualy it is. As I understand it another game isnt shipped until one is returned thus each game has a delay at it's begginging and start, so there are two delays associated with one rental.

  14. Netflix by wandernotlost · · Score: 2, Insightful

    Having just acquired a new PS2, I'm wishing that Netflix rented games as well as movies. I think this model is perfect for games, because you could actually keep the game for a few weeks and play it leisurely, without penalty. Since I already have their subscription for movies, though, I'm not willing to shell out another $20 just for a games subscription. I'm not a big gamer, and I just want to play occasionally, so I just can't justify the expense.

    Netflix certainly have the movie thing down, though. Since they opened a warehouse near Boston, I've been getting DVDs sometimes as soon as 2 days after I put the last one in the mail. 1 day for it to get to them, and another day for another movie to get back to me. That's impressive! And well worth the price tag, if you ask me.

  15. Best line...ever... by $carab · · Score: 2

    From the review:
    Now wake up to the sting and stench of reality that hits you like a sturgeon to the jaw.

    Looks like Jon Katz could take some lessons from this guy....

  16. In defense of RedOctane. by Buck2 · · Score: 3, Informative

    I've been a G3 member of RedOctane since shortly after the PS2 came out. I never hesitate to recommend it to anyone who owns or is interested in buying a console. It's not a company for everyone, though.

    After looking at my last credit card statement, I see that I pay $23.76 per month to have 3 games for as long as I want. This, to me, equates to about $8 to rent a game for a month! I think the rates have gone up slightly but they haven't raised mine. I find this a nice touch.

    I believe that the way that I use RedOctane's service may be significantly different than the person who wrote this review. In the early days of my membership I discussed, at some length, RedOctane's policy for the determination of the next customer to be sent a game when one is returned. They said that it's a first-come-first-served basis, meaning that from the moment you enqueue a game, you are on the list. Your place on the list is also not penalized if you are "passed over" for game shipment because you already have all of your allotted games.

    The way to do best at this system is to immediately enqueue a game as soon as it becomes available. Many times you can enqueue games weeks before they are actually sold. If you do this then you ensure an early spot on the list and a copy will come to you soon enough.

    I don't worry about these details anymore, though. Currently my queue consists of (please forgive the PS2 redundancy, /. won't let me post with "short lines"):

    Parappa the Rapper 2 (Playstation 2)
    Baldurs Gate: Dark Alliance (Playstation 2)
    Devil May Cry (Playstation 2)
    Rez (Playstation 2)
    Tony Hawk 3 (Playstation 2)
    Final Fantasy X (Playstation 2)
    Jak and Daxter (Playstation 2)
    Deus Ex (Playstation 2)
    Guilty Gear X (Playstation 2)
    Mr. Mosquito (Playstation 2)
    Virtua Fighter 4 (Playstation 2)
    Red Faction (Playstation 2)
    Ace Combat 4 (Playstation 2)
    Test Drive (Playstation 2)
    Way of the Samurai (Playstation 2)
    Onimusha 2: Samurais Destiny (Playstation 2)
    Tekken 4 (Playstation 2)
    Akira Psychoball (Playstation 2)
    Spiderman: The Movie (Playstation 2)
    Spy Hunter (Playstation 2)
    Supercar Street Challenge (Playstation 2)
    Star Wars Bombad Racing (Playstation 2)
    UFC Throwdown (Playstation 2)
    MTV Music Generator 2 (Playstation 2)
    Legend of Alon Dar (Playstation 2)
    Wild Arms 3 (Playstation 2)
    Summoner 2 (Playstation 2)
    Kings Field: The Ancient City (Playstation 2)
    Cookies and Cream (Playstation 2)
    Yanya Caballista: City Skater (Playstation 2)
    Smash Court Tennis (Playstation 2)
    Tetris Worlds (Playstation 2)
    SOCOM (Playstation 2)
    Medal of Honor Frontline (Playstation 2)
    Stuntman (Playstation 2)

    I currently have Metal Gear, Harvest Moon, and Blood Omen 2 checked out. I've had Metal Gear since _June_ just because I kinda like playing it every once in a while but don't feel like buying it (in three more months I should have). I have two other "slots" that I've been burning through. Since I have so many games queued up, three days after I put a game in the mail I usually get two emails in the afternoon, one saying they received the returned game, and one saying they shipped a new one. Within a couple of days I'm playing a new game which I thought may have been interesting to play at some time or another.

    So, what does this mean? The best way to use RedOctane is to queue up as many games as you think might be fun and kick back. Get the games you have to have for a party or for the weekend or whatever at your local rental. Otherwise, think of it as some person you know who just sends you games you yourself have said are intriguing and waits patiently to take them back whenever you feel like it.

    I don't know how many games I've gone through with them, probably on the order of sixty or so, and I've only had one that was unplayable. They have twice neglected me (not shipping _anything_ for a week) and after inquiring about it they gave me a free month's membership both times. I figure that when all is said and done, if I would have rented those same games at Blockbuster or wherever I would have spent much more and not had that feeling of luxury that RedOctane gives.

    I really like it. If you are not the kind of person who must have the latest game _immediately_ then it's well worth the money.

    --

    As my father lik@(munch munch)... ....
    1. Re:In defense of RedOctane. by Raven42rac · · Score: 2

      what I do is wait a month or so, go to Funco (I refuse to call it Gamestop), and just buy the game used, you save lots of money, and for the cost of just a few rental for a really awesome game, you can own it and enjoy it again and again. seems to me like the logical thing to do.

      --
      I hate sigs.
    2. Re:In defense of RedOctane. by Raven42rac · · Score: 2

      why go to the website, it is not fully integrated, usually I just go to the storefront at the local mall, ask whoever is there "hey you got so and so game used yet", takes about 3 seconds, no shipping and handling, and you get to talk to, gasp, real people. I prefer to talk to real people sometimes, yes real people, as opposed to fake people, I realize now how stupid that sounds.

      --
      I hate sigs.
  17. Not anymore. by NetJunkie · · Score: 2

    That's a summer only promotion. They no longer have it.

  18. Look for locals! by Dark+Nexus · · Score: 2

    I don't mean local chain outlets, I mean local stores and rental places.

    I go to a local place that'll rent 2 games for 7 days for $12 CDN. You can exchange games part way through the week, too. It is actually part of a chain, but it's a game store chain, not a rental store chain.

    --
    Dark Nexus
    "Sanity is calming, but madness is more interesting."
  19. If you can't find p0rn on the net... by BTWR · · Score: 2, Funny

    If you can't find p0rn on the net... then I don't know how to help ya buddy!

  20. Blockbuster works for me... by mbourgon · · Score: 2

    After all, I own an X-box. There just aren't that many games to choose from. ;)

    --
    "Sometimes a woman is a kind of religion, she can save your soul & set you free from all your sins" - Bad Examples
  21. A satisfied customer speaks by Chris+Canfield · · Score: 2

    I was a Red Octane customer for over a year when they first began, and I was very satisfied. Games would arrive within roughly one week. On the G1 program that was hardly enough, but when I upped to the G2 one would be played while the other one was sent back. I can see why they emphasise the G2 on their site.

    Their selection of rare / old / out of print titles is to be commended. I never did get that copy of Dance Dance Revolution 4th mix I had queued for six months, but I did get a lot of obscure and not-so-obscure titles, from Pang Pang to Sillohette Mirage to Silent Hill. It really felt more like a classic of the month club, as my Q was maybe 15 titles long, and I was never entirely sure which new surprise would be waiting on my doorstep. This may turn off some people, but it really encouraged experimentation, especially with the backcatalog of Playstation games available at the time.

    I never had a damaged game arrive. Once again, this could simply be good fortune, or the age of the program at the time. I mention it to balance the reviewer's bad experience. Likewise, turn around time was a quite reasonable one week. This may be because of the proximity of Orange County, CA, to their headquarters in Sunnyvale, CA, or it may just be, again, the age of the program when I signed up.

    Red Octane may not be a best choice for X box owners right now. The benifit of going with a nationwide rental company is having a tremendous variety of games that you wouldn't find at a local shop. However, the XBox doesn't exactly have a tremendous variety of games one would want to play yet. A local shop might be more than adequate. Likewise, if you don't have a sense of the classics and an appreciation for what isn't the latest and greatest, you may be dissapointed that the waiting time on "hot" games can be a problem. As I said, I never did get that copy of DDR 4.

    Still, though, my experiences with Red Octane have been nothing but positive, and I would be a customer to this day if a series of moves (which are ongoing) hadn't prevented me from keeping a steady mailbox. However, I did like the service enough to donate half of an hour writing this review. If you are curious about giving them a try, I advise you to do so. If you don't like it, you are only out the cost of a used copy of Madden 2001. And how much is that, really?

    - C

    --
    This Sig is a mnemonic device designed to allow you to recognize this author in the future.
  22. Re:RedOctane (and NetFlix) kick butt by Da+VinMan · · Score: 2

    I wish I had mod points today..

    4. Rental queue. I can't keep a running list at BB with the movies I want to rent. I can't walk into a store and say give me the next one on my list. With Netflix when they get one back they send you the next one in your list, that day. Netflix is doing 2 day turn around. The day they get it, they ship the next one. In 2 days you have a new movie.

    It may not look like it, but this is a Big Deal (tm). Netflix is a step beyond the normal rental places because of this. Just think about it: you're bs'ing with some colleagues over lunch and someone mentions a movie you've never heard of and how great it was (e.g. Harold and Maude). After lunch, you go back to your desk, log on to Netflix, find the movie, add it to your queue, and forget about it. When that movie comes up in your queue, you get it in the mail, and watch it. Sure beats writing it down on a post-it note, shlepping down to the video store, and asking some frazzled video clerk about a movie whose title they've never heard of. Good luck finding it in stock too.

    I won't even go into how much money Netflix has saved us in late fees at the store.

    Don't believe me? Try it!

    --
    Please mod this post only if you think others should/n't read this. I have enough ego^H^H^Hkarma. Thanks!