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Security as a Profit Center?

Harry Erwin writes "This article seems to suggest Microsoft is now considering charging for security. I don't mind vendors like Counterpane Internet Security selling security services, but I would prefer operating system vendors to treat security as part of the core functionality of their products, if only because effective security has to be designed into the operating system from the start. This proposal would create a two-tier Internet and probably make things worse rather than better. Security is like public health and education--if you think it's expensive, consider the alternative."

35 of 468 comments (clear)

  1. They're asking for it. by mesozoic · · Score: 5, Insightful

    Companies are already distrustful of Microsoft; they resent having to pay such high licensing fees for the systems they need to keep their businesses running. Requiring that customers pay additional fees just to keep those systems secure will increase the pressure on cash-strapped (or just financially responsible) companies to make the switch towards alternatives like Linux.

    Face it, Microsoft; people resent a monopolist. You can't continue to browbeat your customer base forever, and the more you do, the more will abandon you in the end.

    1. Re:They're asking for it. by Anonymous Coward · · Score: 1, Insightful

      Companies are already distrustful of Microsoft; they resent having to pay such high licensing fees for the systems they need to keep their businesses running.

      wait a minute... show me one company that HAD to upgrade from NT 4.0 and Office 97. Show me the compelling reason that was threatening productivity and was going to collapse the company into chaos..

      too many companies upgrade because it's en-vogue, it's the thing to do... it's hip! and never do they upgrade because it's really needed.

      It's like teens today screaming they need tatto's to be different! Just like all their friends!

    2. Re:They're asking for it. by Wyatt+Earp · · Score: 2, Insightful

      Had to upgrade?

      Anyone that wants to use USB with Windows NT. It was coming with SP 6, then it was dropped because Windows 2000 was coming.

      Energy Management was coming with NT 4, then it was dropped and put in Windows 2000.

      Another big migrator is 3rd party software. Say HR is tied into some package and then the vendor says "Oh, those problems that have been making your life hell...those are fixed in the new upgrade that will only work with Windows 2000."

      Alot of things once were on the todo list for NT4 and Service Packs that got moved to Win 2000 and thus people that to upgrade.

      And don't forget the OEMs that Microsoft forced to bundle the OS of the week. My workplace wanted to standardize on Win2000 for laptops but MS forced the OEMs to WinXP, and some of the laptops get really bothersome when Win2000 is placed on them.

  2. Sounds like consulting by pete-classic · · Score: 4, Insightful

    which is perfectly legitmate.

    But the idea that Microsoft can parlay their usless reputation in security into profit is laughable.

    -Peter

  3. A lot of nerve by cenonce · · Score: 3, Insightful

    MS has a lot of nerve charging for security when they already charge and arm and a leg for their OS and it is an unsecure piece of garbage! Beyond that it takes them six months to get a security update released, if they even acknowledge the "security hole" as an actual issue!

    Why the heck should I pay extra for MS "security"!?!

    What a joke!!!

    -A
  4. All joking aside by Telastyn · · Score: 5, Insightful

    There's a difference between common sense OS security (closing unneeded ports, cutting down buffer overflows, doing intelligent rights/process management) and doing "extra" security that *should* be more $$$ like virus scanners or personal firewall software; things that shouldn't be totally integrated into the installed OS to begin with.

    1. Re:All joking aside by inode_buddha · · Score: 3, Insightful

      Ignoring all the other follow-up comments, I do believe this to be insightful. My main observation drawn from experience contradicts the concept of "common sense OS security", unfortunately.The reason is simple: in the day-to-day personal and business world (U.S.) there is almost zero technical literacy among the rank-and-file. This is in sharp contrast to IT workers, if your employer is large enough to require them.

      The problem seems to be as much cultural as it is technical. It seems that the business demands are "Get it done now! We'll sweat the details later!" Indeed, most of the consumer market seems to be driven by the idea that "convenience sells". How many times have you heard "I just want it to work"?

      Excellence seems to be left by the wayside as the lemmings jump over the cliff of expediency. Too bad there's big rocks at the bottom of that cliff...

      I can't count how many days I've wasted my breath trying to convey the difference between an app and an OS, let alone a secure one. After all, "That's just details, I just want it to work, we can fine-tune it later..."

      --
      C|N>K
  5. Re:Yea, right..... by FCAdcock · · Score: 2, Insightful

    You'd be suprised. Millions of people already pay him for servers, shouldn't they include security? My guess is millions of those same people, will pay him for "security".

    --
    --Forest C. Adcock--
  6. "core functionality"? by jawtheshark · · Score: 5, Insightful

    How many OSes really consider "security" as a part of "core functionality"? Only one spring to mind and that is OpenBSD.
    Neither Windows, Linux, Mac OS X, Solaris state "security" as a "core functionality". Yes, all are securable, but on any OS it needs a certain amount of work (yes, even OpenBSD...you need to apply the patches!) This needs maintenance, and on "homebrew servers" (read: glorified desktops) security is unfortunately just a second thought. I do realise that a well administered server will probably be secured, but that is due to a competent admin, not due to "security as a core functionality".
    I don't say that "security out of the box", should not be a worthy goal, I just think that it is a utopian dream.

    --
    Ahhh...the great dumpster continuum. Many a free computer will be found there. -- sowth (748135)
    1. Re:"core functionality"? by amarodeeps · · Score: 5, Insightful

      Well, there are two types of security we could talk about here: one is the sort that you need to do to set up a box securely with any OS. That includes configuring ports to be shut down and starting only the services/daemons that you want running, implementing firewall rules, setting up intrusion detection, etc. OpenBSD doesn't really do so much of that either from what I know (probably more than most any other OS I guess...), but they don't start anything up out of the box if I recall correctly, so there is a basic level of configuration-dependent security.

      However, it seems like Microsoft has a lot of security problems that are based around poor coding practices. This is definitely something the OpenBSD folks try to mitigate, with their constant code auditing. But MS doesn't seem to care if they toss out a product with numerous buffer overflow vulnerabilities, permission violations, etc. And these are the sorts of problems they are always releasing patches for.

      Now, there are certainly plenty of patches going around for other products and certainly open source ones, but I don't think that anybody thinks that a patch due to poor programming should be something the user has to deal with. There are best practices involved with coding things securely, and they aren't necessarily things that you have to do that are outside of what it means to code something well.

      So what I want to know is if they are going to be charging for these sorts of 'programmer error' fixes, or what? Are they going to start selling their OS in a 'non-sloppily' programmed version?

      I find it pretty offensive that they would charge for patches to software that wasn't written well in the first place.

  7. is there going to be any posts on this topic by JeanBaptiste · · Score: 4, Insightful

    that are not trolls?

    While not a microsoft fan by any stretch, I don't think this is necessarily a bad idea because of this: Now, when a hacker/virus/trojan attacks, maybe Microsoft will have to accept some accountability, after all I am paying for the security. As it is now, we get hit by nimda, microsoft is not really liable for any damages. If I am paying for security, maybe they would be liable. Just a thought.

    1. Re:is there going to be any posts on this topic by limekiller4 · · Score: 3, Insightful

      The minute Microsoft signs off on some agreement that they are accountable and liable for the machine they purport to secure will be about 60 minutes before someone with a very large sense of humor and real talent hears about it, and about three hours before Microsoft eats that contract.

      I can't think of a better way for them to put a target on the back of the first client that bites, or themselves, for that matter.

      --
      My .02,
      Limekiller
  8. Re:Then the Ford dealer asks by Rocketboy · · Score: 2, Insightful

    No, this is why a new car today costs (on average) about $22,000 (US) whereas when I started driving in 1976 the average was closer to US$10,000. Cars are much better today: more reliable, safer for passengers, better on the environment, etc. That did not come for free: consumers said what they wanted and they got it but someone has to pay the bill.
    Again, back in 1976 I was working on minicomputers. Very reliable, very secure, very expensive. Now I work on PCs and related servers: kinda reliable, not very secure, quite cheap. The market spoke and vendors listened. You want a PC with the reliability of a mini and real security but you won't pay US$20,000 for it. Don't feel bad, most people would rather have their own PC, warts and all, than go back to the bad old days of having to beg for timesharing on a big, expensive, secure beast and having to explain to the high priest himself that arrays and pointers are, in fact, recognized computing practices so please can I run my program now...

  9. Re:Since when? by Anonymous Coward · · Score: 1, Insightful

    I've never paid for a patch. They are all freely downloadable from their support site currently.
    Do you have a URL where I can download a patch for Office97 for the recent vulnerability in Word? They tell me I have to upgrade to at least Office2000.

  10. Microsoft Proves my point by orcaaa · · Score: 2, Insightful

    The fact that Microsoft is considering providing security services for a fee, just shows that it knows that its OSs are not secure enough. But if they cant build security into the OS itself then is there any guarantee that they will be able to do it later on, for a separate fee? Judging from the number patches, they release, for other patches, i dont think that Microsoft is capable of providing these services for which it plans to charge.

    --
    -- Reality is just an extended dream.
  11. Chicken and egg problem? by cballowe · · Score: 5, Insightful
    In presenting Microsoft's trustworthy computing initiative, Mundie defended the company's reluctance to follow through and accept legal responsibility for the security of its products. "If we took that responsibility, say for a big contract at Airbus, I would have to take out a giant insurance policy from Lloyds or another insurance broker, and pay a giant invoice," said Mundie. "The product would then cost not 50 euros, but 50 million."


    It seems to me that if Microsoft didn't have the reputation that they have with regard to security and reliability, the insurance policy wouldn't cost 'em so much. Kinda like auto insurance -- those that prove they can drive responsibly for a period of time pay far less than somebody who crashes 3 times in a week.
  12. I'll wait, and see by unicorn · · Score: 5, Insightful

    No matter what ill will the average /. user bears towards Microsoft, you can't possibly say that they are idiots.

    And starting to charge for hotfixes, and obvious security holes in the OS would be an act of complete idiocy.

    I have a feeling that whatever security initiatives MS is working on, certainly aren't aimed at hte average home user. There's no money in it. MS makes it's wad off corporate licensing. Where they don't have to worry about retailers, or packages, etc. The home user is an important market to them. But it's not what put Bill on top of the Forbes 400.

    --
    "Politicians are interested in people. Not that this is always a virtue. Fleas are interested in dogs." P.J. O'Rourke
  13. Priorities by catfood · · Score: 5, Insightful

    Says the story write-up:

    I would prefer operating system vendors to treat security as part of the core functionality of their products, if only because effective security has to be designed into the operating system from the start.

    Internet Explorer is a fundamental, inseparable part of the operating system; but security is an add-on product. I love it.

  14. If you read the article.. by AlbanySux · · Score: 2, Insightful

    it sounds more like they are going to charge for security extras not for basic security patches and what not. This isn't MS cutting its massive user bass off, its MS trying to make a few extra bucks off the companies that need enhanced security. Sure, you could argue that the best possible security should be available on all versions of windows, but they are a for profit company and are trying to make a few dollars in this rough economy.

    This is not a troll.

  15. Re: Yes, core functionality by E_elven · · Score: 1, Insightful

    You are neglecting the fact that patches, by definition, are used to 'patch' things up, i.e., to fix something that is broken -okay, so patches can also be used to enhance performance and such, but the point carries across, I hope.

    However, the article (which was written based on a hypothesis), doesn't really specify what the new security services would be.. if MS starts offering for example antiviral software and security consultation, this might be reasonable (well, as reasonable as anything they do).

    The point to argue is rather whether the OS should already display all of this functionality.. certainly things patches are applied for, bugs in code and such should definitely be fixed, but the matter on the more external matters isn't quite as clear.

    I, for one, consider security to be one of the core functions of an OS, and, in fact, it IS stated in most of the abstracts/declarations of the operating systems. They promise reliable, robust and (often) easy to use engines for your computer.. and honestly, an insecure computer is d) none of the above.

    What should and shouldn't be the responsibilities can and will be argued as long as anyone argues about what should and shouldn't be a responsibility of the OS :)

    E

    --
    Marxist evolution is just N generations away!
  16. Re:I don't understand... by CheechBG · · Score: 4, Insightful

    Sure they did. By touting every new OS as "more secure and reliable, a new era in trustworthy computing", they are getting a couple thousannd of poor schmucks to cough up some major cash to upgrade to a OS that they would have not otherwise needed, to try and get rid of all the "lockups" or "l33t h4x0rs" that are invading.

  17. Government contracts? by supabeast! · · Score: 3, Insightful

    Any bets on how long it will take MS to get exclusive, multi-billion dollar contracts with US Government Agencies to help secure Microsoft products?

    And are an US taxpayers interested in suing both parties when it happens?

  18. Re:Then the Ford dealer asks by sharkey · · Score: 4, Insightful

    That new handgun you purchased is a fine one; however, we are going to have to charge extra for the safety mechanism.

    No need. I already have a fully-functional brain.

    --

    --
    "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
  19. Re:Then the Ford dealer asks by ChaosDiscord · · Score: 5, Insightful
    No, this is why a new car today costs (on average) about $22,000 (US) whereas when I started driving in 1976 the average was closer to US$10,000.

    I suspect that inflation has more to do with the issue. Given inflation since 1976 (PDF, sorry. You'll get similar numbers from other sources) cars are now proportionally cheaper. Assuming car prices moved exactly with inflation, your $10,000 car would now run $31,600. Naturally this cost saving is due to other reasons (more efficient manufacturing processes, cheaper foreign labor, newer and cheaper materials). Sure, adding safety features did increase the cost, but not by a huge margin.

  20. 5 years, is not a short life span at all by unicorn · · Score: 5, Insightful

    Enough customers do want added features, that product revs are inevitable.

    And as the codebase moves forwards, eventually older versions of it are going to become sufficiently arcane that nobody continues to understand them, etc. It's just the nature of business, that they can't possibly support all products forever. Not even when it comes to vulnerabilities. I'm sure that you could dig up vulnerabilities in other 5 year old applications, and odds are, most/all of those vendors either aren't supporting the product anymore. Or they simply don't exist anymore at all.

    Just ring up IBM, and ask them for bugfixes for SmarSuite 97. Good luck.

    It's the nature of the beast, that eventually support WILL die off for old products. That's the case with almost any industry. And the computer industry prides itself in moving further, and faster than any other industry in history. Part of moving fast, is the danger of getting left behind.

    --
    "Politicians are interested in people. Not that this is always a virtue. Fleas are interested in dogs." P.J. O'Rourke
  21. Aim at foot, pull trigger by El · · Score: 5, Insightful
    What incentive does M$ have to make sure the operating system they sell you today works, when their business model calls for them to sell you a new operating system every year? (In fact, they've even used the fact that their previous release was a POS to sell new releases!) What incentive does M$ have to fix the vast security holes in their standard releases, when they can make even more money by charging you for the security patches?


    At what point does the consumer stop doing business with a company that admits that everything they sold you in the past is a POS in order to get you to buy yet another upgrade? At what point do corporations decide it might be a bad idea to single source all its software from a company that considers security to be optional?

    --

    "Freedom means freedom for everybody" -- Dick Cheney

  22. Wonder if this will increase their liability by cuberat · · Score: 2, Insightful
    I'm surprised that no one has yet sued Microsoft for some egregious breach of security, enabled by a flaw in Microsoft's released code, that ended up costing some company a ton of money. This is, afer all, the country where someone eats too many hamburgers and then sues the person who made the hamburgers.

    IANAL, but it seems reasonable to me that if you use a product as it is intended to be used, and it wrecks unexpected havoc on your system, you should be entitled to redress.

    If Microsoft now starts charging for extra security and other such 'features,' I'd think that would increase their liability if something does go wrong. I can't believer their EULAs are that iron-clad

    --

    I'll tell you what the 'effect' is! It's pissing me off!

  23. 98se and ME had new FEATURES by yerricde · · Score: 2, Insightful

    Win98 -> Win98SE -> WinME Sounds like they have been charging for patches all along

    Windows 98 Service Pack 1 included all Win98se changes that weren't new features.

    --
    Will I retire or break 10K?
  24. Quality, not security by nsayer · · Score: 5, Insightful

    When people talk about software security, they're putting the cart before the horse. Security is a metaphor for quality. Every time a vulnerability exists, it is because of some sort of an error. This is true almost by definition.

    Microsofts products are not crappy because they are insecure. They are insecure because they are crappy.

    If you take the article in question and substitute the word "Quality" for "Security," it becomes a much more truthful statement of what's really going on. Microsoft never cared about quality because they had a monopoly. Their overriding concern has never been quality, it's been in maintenance of their monopoly position. So they've shoehorned in any new feature that has shown any promise of being a technology that they can monopolize down the road or that can comoditize the work of a competitor and thus help drive them out of business.

    1. Re:Quality, not security by Florian+Weimer · · Score: 5, Insightful

      Microsoft never cared about quality because they had a monopoly.

      A few years ago, Microsoft didn't have a monopoly at all. But the competition couldn't really compete on quality (or security, for that matter). The UNIX camp had it's internal conflicts, IBM marketed OS/2 as a Windows emulator (and got cautious when it was too successful in Germany), and MacOS required a brainwash to view its qualitiy (and most of it's security was the result of a single-user system).

      The market demanded only a very basic level of software quality, and Microsoft delivered software which matched the expectations of the market. What else could have made Microsoft such a huge company? Alien influence?

      Apart from that, I believe that charging for critical security information is morally wrong (and not in the "proprietary software is bad" sense, but in the "not warning your neighbor when he's about to get hurt" sense). But who's seriously into (the very practical aspects of) computer security and does not sell e.g. early-access information?

  25. Re:Yea, right..... by nullard · · Score: 3, Insightful

    Many people actually choose to do business with Microsoft.

    Except for the clued-in few, most people consider doing business with Microsoft about as optional as obeying the law of gravity. That's the funny thing about monopolies.

    --


    t'nera semordnilap
  26. Re:Then the Ford dealer asks by jcr · · Score: 3, Insightful

    Again, back in 1976 I was working on minicomputers. Very reliable, very secure, very expensive.

    Umm, NO.

    They only seemed very reliable and very secure because they weren't exposed to a hostile network.

    -jcr

    --
    The only title of honor that a tyrant can grant is "Enemy of the State."
  27. My thoughts exactly by 0x0d0a · · Score: 4, Insightful

    So Microsoft's *web browser* is a vital part of the core operating system, inseparable despite all the efforts of their engineers...but security is an add-on product.

    Odd how "harsh technical realities" always seem to favor MS's bottom line.

  28. Re:Then the Ford dealer asks by Osty · · Score: 3, Insightful

    In places with real winter weather, you don't need to go "off road" to find ground clearance useful. You just have to wait until it snows.

    Seattle doesn't have "real winter weather", yet every fourth car here is an SUV. Odd.


    I grew up in central Illinois, where we did have some bad winters. Somehow, my family always survived with just a normal sedan. Sure, my dad had big pickup trucks (hey, he's a farmer, they're actually used as workhorses like they were designed), but only in the very worst of winters did we ever need to break one of them out instead of the car. So while I'll give credence to the argument that an SUV is nice to have where weather is bad, I will disagree that it's a necessity as some people will try to tell you. (If so, why would they continue to drive the SUV in nice weather? And that says nothing about the 2-wheel drive SUVs ...)

  29. Re:Then the Ford dealer asks by twitter · · Score: 4, Insightful
    Assuming car prices moved exactly with inflation, your $10,000 car would now run $31,600.

    Ahh, but if you started working in 1976 for $20,000/year you would now be earning $60,000 or your raises did not keep up with inflation. Starting slaraies are not generally $60,000 so car prices now cost more relative to real earning power. Oh dear, the golden calf costs way too much.

    As for M$, if their software had kept up with hardware developments it would have four virtual desktops, be able to support four concurent users on four different machines, be able to play and edit movies with ease and do other neat tricks right out of the box. Instead, the capabilities right out of the box are about the same as Win3.1, but it does not last as long. Oh dear, the M$ tax has grown but the software has failed to keep up with what's available that's free.

    --

    Friends don't help friends install M$ junk.