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Dell To Enter PDA Market

soundsop writes "CNET News.com reports that Dell is poised to enter the PDA market. Michael Dell states that announcements for US PDA products are coming "really soon". Will I have 50 configuration options on my Dell PDA?"

14 of 82 comments (clear)

  1. Hmmmm... by mirko · · Score: 4, Interesting

    I guess they are trying to work around the poorer and poorer PC sales.
    Now, they'll have a hard-time against Sony, HP(aq), Palm and also Sharp whose Zaurus is really the kind of programmable gadget one may look for.

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  2. Hoo-freakin'-rah. by Anonymous Coward · · Score: 2, Interesting

    Oh yay, Dell getting into the PDA business? Why? Does the already bloated PDA market NEED yet another Windows CE device (and you KNOW that Dell wouldn't even consider doing anything else)?

  3. Will they make them themselves? by Louis-Nap · · Score: 5, Interesting

    Does anyone know what exactly will Dell be selling? Will it be PDAs that they made themselves (ala Martha Stewart), or will they just be rebranding some other companies PDAs (like they are apparently going to with Lexmark printers)

    Personally I hope they make them themselves. While I don't want to get into an argument of white-box versus brand name computers (damn, I mentioned it, here come the flames :0), the one thing Dell can always be relied on is to care about quality. They don't just stick any old crap on the shelves and sell to my mother, so hopefully they'll manufacture them themselves.

    Plus like the story says, being able to customize my PDA a million billion ways (if only my iPaq could have 512MB RAM) is just plain cool

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  4. What's the motivation for Dell? by Latent+IT · · Score: 5, Interesting

    I wonder why Dell considers this a good move. It has potential - like Apple, they can offer you a handheld gizmo (ipod) with your computer... but is Dell really going to put out their own line of handhelds? Or just offer handsprings (or something) in a bundle?

    If they're just going to offer handsprings, their revenue stream will be severely limited, since their main business model is to sell hardware fairly cheaply. If they put enough of a markup on the handheld hardware, people won't want to buy them (I hope) because they'll be able to purchase them elsewhere for less.

    If they put out their own piece of hardware, it's a major departure from what Dell already does. It has massive potential, if it's a good piece of kit, but it will be coming into a saturated market no matter what. Right now, Dell is a value added reseller. I'm not sure they would want to try to be something else.

    The only other option that I could imagine them thinking is that they will be able to 'guarantee' that whatever handheld they sell will work with whatever desktop they sell, due to software they pre-load on both.

    Er... wait. Actually that's a great idea. Dell, do that. They won't get the hardware geek market, but then, they never have. They'll get the home family market, and rake in money for software that pretty much already exists. It's good sense on their part.

  5. I wonder... by A+non+moose+cow · · Score: 5, Interesting

    ... If Dell is doing this without the expectation of making lots of money. I think they see PDAs becoming more mainstream every year, and they are getting their feet wet now just so they don't have to play catch-up in a couple of years.

    any thoughts?

  6. speaking as an owner of dell desktops ... by dlasley · · Score: 5, Interesting

    ... and a purchaser of serveral large PO's for business in my area, i have always found Dell to be top quality, pretty Linux (at least SuSE) friendly, and offering great support options. i see no reason why their PDA offering would be any different, and i'm honestly curious to see just how Dell's track record with servers, desktops, and appliances translates to a rather specific market full of *very* picky users.

    that said, i'm a skeptic, and with Palm and Clie and Zaurus out there, Dell is going to have to be damn near perfect in their first offering, otherwise it's just a foray into a fashion trend like the Web PC.

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  7. Corporate by gadgetboy1 · · Score: 5, Interesting

    Somehow I think Dell is gearing toward the corporate market rather than the personal one, making all those "I'm not getting one" comments moot. As a personal gadget addict, I agree with them - I wouldn't get one. But I build my own computers too.

    Dell may be going for the bulk computer/PDA sales. Imagine companies and government agencies buying PDAs like they buy (and probably at the same time they buy) computers from Dell. Maybe they believe IT departments disburse these like they disburse computers. Imagine if Dell included better support for their PDAs in their desktop support contracts that they would for standard Palms/PocketPCs.

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  8. build to order?? by romit_icarus · · Score: 1, Interesting

    Now don't tell me they're going to use their fancy build-to-order supply chain system on this!

  9. Dell to only OEM device by Anonymous Coward · · Score: 2, Interesting

    It says here that
    Dell is seeking an ODM [google cahce] like Compal or HTC to make a device for their entry to the handheld market.

    The good: The Dell handhelds will be similar to iPaq and the T-Mobile PocketPC Smartphone.

    The bad: Nothing really new or different but a sticker on the devicel

    The ugly: Steve..."Dude, is that a Dell in your pocket, or are you just happy to get one?"

    1. Re:Dell to only OEM device by RedX · · Score: 3, Interesting
      Looks like they went with Wistron to manufacture the devices. Another article I had read back in June mentioned that 3 of the 4 ODM's that Dell was courting for their PDA line pulled out of the running because they didn't think there'd be much of a profit in manufacturing a device with Ipaq specifications but selling for $299. It doesn't sound like Dell is aiming for the mid-level Audiovox Maestro-type devices, they're aiming squarely at market leader HP and their high-end Ipaq devices. That $299 price is also mentioned in the article I linked to above and has been the price that has been tossed around with just about all recent Dell PDA rumors.

      If you're a fan of the PocketPC devices, Dell's entry is nothing but a good thing as they'll drive down prices across the board. If you're a Palm fan however, this is yet another blow since at this price-point, a mid-tier Palm OS device will have trouble competing with a flashy, full-featured Pocket PC device in the mainstream markets.

  10. Dell Rep just told me by jfinke · · Score: 3, Interesting

    I had a conference about storage with our Dell rep last week. He noticed that I had just bought a Toshiba e740. He told me to save my reciept because they are going to be price cutting everyone. The price he quoted me was $250... Now, he may just be blowing smoke up my ass, because he is a salesman after all. FYI...

  11. Dell does Hollywood by werdnab · · Score: 3, Interesting

    Dell makes some really nice computers. Good hardware and excellent service. But what Dell does better than most others is marketing. You all know the "Dude" commercial.
    PDAs need marketing. The only ones I've seen in use are by my teammates and other nerdy types. They need to be more mainstream, like telephones. Marketing will help increase the installed base, lower production/consumer costs, and increase application.
    Dell may piggyback the PDA marketing with thier highly sucessful computer ads. I'd love to see a PDA for under $100. Marketing can do this.

    1. Re:Dell does Hollywood by PsyQ · · Score: 3, Interesting

      Excellent service? I don't think so, and let me tell you why:

      - Ordered 3 notebooks from Dell Switzerland's online store
      - Received two, got confirmation for third but PC never arrives
      - Called my "customer representative" after two weeks, got a "I'm sick, please call XYZ at extension N"
      - Called XYZ, she tells me (in not-really-German) that she doesn't know, and Mr. Representative is out of office for the week. Okay.
      - Called the next week, no one picks up the phone. Getting rerouted to the main number after a couple dozen rings. Giving up for now.

      Then the third notebook suddenly arrived! Well, great, so I get to configure it for its future owner. Part of that is setting up wireless networking (we ordered a Dell card with the notebook).

      - Win XP finds wireless network card, initializes, finds valid access point -- but doesn't get an IP address?
      - Linux does the same, but gets an IP address?
      - Calling Dell tech support after updating the network card's Win XP drivers, checking the DHCP server for DHCPDISCOVERs from the card's MAC and the other obvious stuff.
      - Get put on hold for 15 minutes after explaining problem.
      - Guy comes back, asks whether I have Win XP Home Edition or Pro. I say Home. He says "Well, networking is not included with Win XP Home Edition, you need Pro for that". I tell him that's not true.
      - Guy asks what access points we use. I say Cisco Aironet 1200. He says "Oooh, in that case I can't help you, we only support our own access points, you need to call Cisco". I say "but it works on Linux". He says "I'm sorry to tell you that if you install Linux on a Dell notebook, you void your warranty."

      So he flat out lied at least twice? Yeah, great support, that. And we're not just a mom & dad store, we're registered as 1500 - 3000 employee shop with Dell so I guess this is "premium" support.

      The next batch of notebooks we'll get will be from Toshiba :)

  12. News.com is a bit late with this story... by fdiaz5583 · · Score: 2, Interesting

    E-Week PRINTED magazine had this story about a week or two ago that Dell would be going into the PDA market. How is a PRINTED magazine ahead of the game by that much???