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Eye Contact Will Influence Man-Machine Interaction

atari_kid writes "ScienceDaily is running a story about a researcher findings on the importance of eye contact in group communications. More importantly, the findings show how the amount of eye contact one receives in a group will effect the number of turns one can take in a discussion. What is interesting about the study his how it will effect the design of the future communication devices, like for example: 'Collaborative Virtual Environments (CVEs) which support communication between people and machines.' The research findings will be also used to facilitate user interactions with devices like PDA's and cell phones. I wonder if the findings could explain why the 'beautiful people' have such influence on the mass media."

23 of 99 comments (clear)

  1. Wow by Gary+Franczyk · · Score: 5, Funny

    Does this mean Xeyes will actually have a useful function?

    It's the future of computing!

  2. So this means that... by jorleif · · Score: 4, Interesting

    So this means that if I wanted to become really dominant in a conversation, I could bribe a couple of the participators to look at me once in a while, and rarely at my "opponent"? Hmmm suddenly I realize that a sales team should never ever consist of under ten people...

  3. Somewhat counter-productive by Egonis+Similaris · · Score: 5, Interesting

    I am a rehabilitation/social worker for the blind and visually impaired... a great percentage of the world population has eye conditions, in which eye contact is difficult as a result of poor focus, strabismus, to name a few. When communicating with someone who is visually impaired, many other key stimulus must be realized. A blind or visually impaired person may show body language suggesting their desire to speak, or simply wait-out, at which point, people usually listen to the quiet group member. I think that using eye-contact as a variable in online group meetings is an interesting idea, but many other considerations must be met.

  4. Other interesting findings... by David+Wong · · Score: 5, Funny

    A University of Chicago study in 1994 found that the quality of a woman's interaction with a group of males can be measured by the amount of eye contact with her breasts.

    1. Re:Other interesting findings... by MacAndrew · · Score: 3, Interesting

      the quality of a woman's interaction with a group of males can be measured by the amount of eye contact with her breasts

      You forgot to mention whether it was proportional or inversely proprtional, what effect the size of the breasts, and whether the other interacters were male or female. This is ambiguous.

      Sorry to be facetious -- you are the messenger. I remember any number of studies reporting that in univeristy classes, men talked far more and were more likely to interrupt, not just each other but more so female students, and also female instructors. This isn't an indictment of anyone, but a statistical fact, and I'm curious what should be done about it. First off, avert your eyes from the breasts of your colleagues.

  5. older study on virt teams by pends · · Score: 4, Interesting


    one study done on virtual teams that spent a long time interacting via the internet, and then brought together for a brief time period to interact spent most of their time just introducing themselves to each other.

    apparently, interaction with each other is more than just talking to one another,(mail qualifies for that, or say video attachments on mails) ..... the eye contact part is not somthing to be trifled with.

    --
    co(g)ito, ergo sum : I get screwed at school, so i must be alive.
  6. No kidding... by gr8_phk · · Score: 5, Insightful
    "The amount of eye contact you recieve" reflects the amount of interest other people have in YOU. Obviously if the group is more willing to look at you they'll let you participate more. I wonder how much eye contact these guys get from women.

    Anyone who's read "how to win friends and infulence people" know you score points by paying attention - making eye contact is the first step in that.

    I can't say it loud enough: DUH!!

  7. Beautiful people by Dog+and+Pony · · Score: 5, Funny

    I wonder if the findings could explain why the 'beautiful people' have such influence on the mass media."

    No, they have this influence because your hormones tell you that if you pay attention, you might be allowed to mate with the alpha male/female.

    Sadly, they are wrong. :)

  8. Wow, anyone... by C0LDFusion · · Score: 4, Funny

    ...ever see Blade Runner? Coming soon! Brand new Voight-Kampf machines to use your eyes to test your emotional responses.

    --
    Only in slashdot are posts of solidarity modded at -1 Redundant, while posts of antagonism are modded as -1 Flamebait.
  9. Duh. by Omkar · · Score: 3, Insightful

    News flash: Eye contact is important to communication. The more you look at someone, the better you'll communicate. Why did someone waste time and money analyzing this? A better idea: analyze vision processes in a human/comp. two way communication experiment to better design man/machine interfaces.

    Eye Contact will influence Man-machine interaction...lol, that should be obvious to the meanest intelligence.

  10. 'Beautiful people' do NOT have influence! by RealityProphet · · Score: 4, Insightful

    I don't know how CowboyNeal could even infer that from the article, but its wrong anyway! Beautiful people do not have any influence with the mass media. Famous people, on the other hand, might. I would not include Barbra Streisand, or Arnold Schwarzenegger in my list of beautiful people, but when they say something, the media listens. And the media listens, because, like it or not, the mass population wants to hear what they say. If people didn't want to know, the media would stop broadcasting it.

    1. Re:'Beautiful people' do NOT have influence! by kfg · · Score: 5, Insightful

      Notice that the words 'beautiful people' were enclosed in these things ''. That's because the words are not to be interpreted literally.

      "Beautiful People" are not necessarily "attractive people."

      BS is, in fact, a prime example of that. She is the nearly the perfect example of what a 'beautiful person' is, even though she has a face a horse couldn't love, even if it were her mother.

      The term 'beautiful people' is what is know as an *idiom.* An idiom is a word or phrase who's meaning is not literal. Idiom's make translation from one language to another a hellish undertaking at times and explains some of the more bizarre behaviours of the fish.

      As it happens fame is one of the things that might make one 'beautiful' . . . no matter one's looks. Financial status, jetsetting, aquaintences, where you summer and a number of other factors go into making one 'beautiful.'

      Oh, and clothes of course. 'Beautiful people' wholeheartedly believe the maxim "Clothes make the man." If your clothes are beautiful *you* are beautiful.

      At the opposite extreme, and relying on a fictional charecter ( but real person )Kelly Bundy was hot, sexy and otherwise extremely attractive. Kelly Bundy was not a 'beautiful person.' Kelly Bundy was a tramp. Kelly Bundy would not be allowed to serve a beautiful person tea. . . unless maybe she were wearing Gucci.

      KFG

  11. big deal by g4dget · · Score: 5, Insightful
    Yes, eye contact is important in human-to-human interactions--that's been known scientifically for decades, and anecdotally for millennia. It's also been known that eye contact, as well a facial expressions, are very important in video conferencing, and furthermore, that they suffer greatly if there is any appreciable delay.

    The notion, however, that human computer interaction becomes better by mimicking human to human interaction seems ridiculous. Computers are tools. I no more want to engage in social eye contact with a computer than I want to with my drill, my car, or my vacuum cleaner.

    Eye contact is used to regulate attention in social situations--a precious commodity among humans. But when it comes to tools and appliances, I expect them to pay full attention to me all the time, but to respond only when spoken to. None of that involves eye contact.

  12. What about cultural differences? by paulio · · Score: 4, Interesting

    I wonder about how cultural differences in eye contact would affect this kind of study. I can't imagine that in many parts of Asia, where eye contact is rude in many contexts, that the results would be the same.

  13. Earlier results by Waffle+Iron · · Score: 4, Funny
    We shouldn't forget the pioneering research in this field done by N. Kruschev, who discovered in the 1960s that one of the most effective ways to garner attention at a large meeting is to take off your shoe and bang it angrily on the table.

    Even though his method is much more effective than eye contact, it is rarely used today.

    1. Re:Earlier results by kfg · · Score: 5, Interesting

      Mr. Kruschev did not take off his shoe and bang it angrily on the table.

      Oh, he banged a shoe angrily on the table all right, but *he didn't take it off.*

      If you examine film footage of the event very carefully you'll notice one very interesting fact, Senor Kruschev is *wearing both his shoes.*

      Messr. Kruschev was not just some angry ape given to bizarre fits of pique. One did not survive under the Stalinist purges to rise to party leadership by not being a very clever, perceptive and *manipulative* man.

      The Honorable Kruschev actually *brought a shoe to the meeting hall with him* with the express intent of banging it on the table! The whole thing was cleverly staged.

      KFG

  14. Keep Meetings Productive by Bob9113 · · Score: 3, Interesting

    Seems like a recipe for keeping meetings productive. Make lots of eye contact with the people who are most likely to affect the meeting outcome you desire. For me, this is usually making the meeting end quickly.

  15. Ok, I don't get it, my PDA and cell phone . . . by kfg · · Score: 5, Funny

    already obey my every whim when I interact with them. They are my virtual comunications slaves.

    Why, I can literally * push their buttons* and they respond as I will, when I will them too.

    Frankly I find the idea of having to make "eye contact" with an inanimate object kind of creepy.

    I can just see it now, I've made "eye contact" with a sweet young thing, she turns out to be compliant, we handshake, interface and we're just about to get to the good parts involving "sockets" when she "makes eye contact" ( today's catch phrase for "look at") with me and says:

    "Not in front of the phone. I can't do it with someone watching."

    KFG

  16. Old Eye Contact Joke by cowboy+junkie · · Score: 3, Funny

    "They say you should make eye contact with a woman you're interested in. Well, there's a fine line between eye contact and the piercing stare of a psychopath."

  17. Culturally biased by agentk · · Score: 4, Interesting

    Eye contact is highly cultural: direct eye contact has different meanings to different people. In Europe and America it signifies attentiveness and interest, but elsewhere it can mean aggression and disrespect --

    This kind of research is important in developing better computer interface, and human communication tools, but these tools need to adapt to many styles and codes of communication, as well.

    --

    VOS/Interreality project: www.interreality.org

  18. Do people still make eye contact? by whereiswaldo · · Score: 3, Interesting

    Do people still make eye contact?

    In some areas, eye contact is considered threatening. In others, it is considered a show of sincerity and honesty.

    I come from an area where eye contact is good, and unfortunately I think I am living in an area where it makes people uncomfortable. In turn, it is uncomfortable for me when I make people uncomfortable.

    It would be interesting to see a study on personality types versus eye contact and geographic area vs. eye contact and how to deal with differences in perceptions of eye contact. This would help me feel more comfortable in daily life and from what I gather would help a lot of others, too.

    Any interesting sources anyone can point to?

  19. the most comfortable spot in the room by dandelion_wine · · Score: 5, Interesting

    Hehehehe. This reminds me of a little experiment done to our social psych professor. It demonstrates the power of attention, but also shaping (gradual conditioning) in a rather insidious form.

    The class had been studying shaping -- where you don't condition for an end behaviour but for an intermediate, easier one. Then when you have that, you shape to the next behaviour in a chain, repeating as necessary. That way, you can condition complicated behaviours that would occur too infrequently by chance to reward the pattern.

    The idea was to pay our prof more or less attention the more or less he did a specific behaviour, and we chose teaching from one side of the stage rather than the other (in this case, reinforcing stage left, our right). Was probably good that only about 20 people were in on it, otherwise it might have been too obvious. But when he'd wander to our left, we'd stare at our books, scratch our heads, frown, slouch, and never make eye contact. If he moved to our right, we'd sit up a little straighter, look at him, and basically show we were paying attention. Well, if you ever have a glance around a sizable class, you know there are seldom many people giving their complete attention anyway, unless the prof is riveting. It only took a few classes to have him spending most of his time to the right of the lectern. We kept this up for nearly a month, at which point he basically taught the class from a window sill on the right edge of the room. Most impressivly, he didn't know what was going on. Most likely he just felt "most comfortable" there. Hehehehehehe.

    People love to slag psychology but everyone acknowledges the importance of things like "eye contact." It's time we started giving these things some credit. Like the previous poster noting the power a "team of salespeople" could have, this can be powerful stuff.

  20. "We will bury you." by Danny+Rathjens · · Score: 3, Interesting

    Another interesting tidbit about Kruschev is the mistranslation of the phrase "We will bury you". (Another popular misconception is that he said this during the shoe-banging incident)
    A more accurate translation would have been something like "we will be at your burial" with the more passive meaning that communism will outlast democracy, not the active meaning, suggested by 'bury', that they planned to kill us.
    My source for this was my Russian professor in college but I just also found some colloborating evidence in this paper about the difficulties of translation.