Slashdot Mirror


All Source Code Should Be Open, Revisited

cconnell writes "In my last article, I presented the idea that all commercial source code should be open. In other words, part of the delivery package for any software purchase should be a copy of the source files. If everyone saw software vendors' design and coding, the vendors might stop shipping us such lousy programs. The article generated a fair amount of controversy. My latest piece follows up on this idea and includes a few adjustments that respond to reader feedback."

51 of 509 comments (clear)

  1. what? by nogoodmonkey · · Score: 5, Insightful

    the cost to develop an app will always stand before cost of quality of the app. to think that every commercial app will be released as open source is very naive.

    1. Re:what? by Anonymous Coward · · Score: 3, Interesting

      It keeps coming to the forefront of my thoughts. As all the antitrust suits, patent battles, and digital rights management debates escalate; one idea continues to permeate my understanding. It seems simple enough. The difference between the protections required in the physical versus the virtual (or information) world is that in one you can inspect an object, hold it in your hand, and run an infinite number of tests on it; but in the other, the finished product can be like a black box, having only the properties that the creator desires. This is not profound, of course, and many people would debate the statement entirely. But the essence is true, at least if you were to follow the letter of the law. Closed source software puts limitations on what people can legally learn about it.
      Given the example of an auto versus a software product, why should these two creations be treated differently? Here is a scenario that could apply to both the products. Imagine an inventor who comes up with an idea for a new product or type of product. This person spends years designing and developing their new product. Finally, they complete it and release it to the market. Now imagine another inventor who, through industry research, finds the work of the first inventor and comes up with a great complimentary product idea. Because of the second inventor's dependency on the first inventor's product, they require details of how their product can be added on or interact with the first. Here is where the paths of the physical versus virtual worlds diverge.
      Let's examine the auto industry first and assume the complimentary product is a cup holder. The design of the cup holder is dependent on the design of the car. In order for the second inventor to design their product, they could use a variety of devices and methods to inspect the car (or cars) to determine the best way to make their product compatible with the car.
      Now, let's assume the complimentary software product is a browser and the original invention is an operating system. What methods can the inventor of the browser use to determine the best way to make their product compatible with the operating system? For a closed source product in the current legal system, the inventor would not be allowed to inspect the code to see how their browser should interact with the operating system. They would have no knowledge of any benefits or drawbacks to a particular approach. The only remedy for the developer would be to request details from the inventor of the operating system about how they should interact with it. Furthermore, they must trust that this is the best method of interaction without being presented proof. In many cases, the inventor of the browser may be required to pay to even get that basically blind and minimal information.
      Why the distinction between the two scenarios? When advocates of this system are questioned about this discrimination, they usually cite one or more of the following reasons:
      Protection of intellectual property and proprietary processes against theft or duplication
      Encouragement of innovation
      Security against attackers
      The first reason has many different variations and aspects that people endorse. Who would want to be on the supporting end of theft and piracy? But this argument is empty. Individuals or organizations that want to steal or copy an inventor's creation can always find illegal means to accomplish their objectives; therefore, the only people it prevents from gathering information about the product are law abiding citizens. To clarify using our example, pirates and copiers of the operating system are not inhibited by the fact that it is closed source. The only person harmed is the inventor of the browser who is attempting to create a valuable addition to the operating system.
      All three of these lines of reasoning offered by supporters of the existing system overlap in some way, which adds to their circular reinforcement of each other. The second argument is the most general and also the one that is the most incorrect. Patents and licensing have been created to encourage inventors to take the risk and time to create something valuable for the market. Somehow, supporters of closed source see their actions as an extension of this system. But as you might have guessed by now this belief solely rests on the first argument being true. People will always be willing to innovate as long as they believe they will be rewarded and that the distinctiveness of their product shall be protected. This means that they will be able to sell or license their product and that if someone should copy their product in part or whole that their rights will be upheld in court. In the software world, patent and licensing laws obviously provide the rewards for the inventor. But what is not always clear is that they also provide protection, especially when the source code is open. It is relatively easy for someone to examine two sets of code to determine if it had been copied. These facts are the reason that innovation will always thrive in an open source market. One need only look at the current open source initiatives to see some of the most innovative technologies.
      But how does closed source systems influence innovation? Under the example I described with the operating system, there is only a detrimental effect on innovation. The operating system creator will be the only entity with the proper knowledge to create truly compatible products. All others will have to depend on that entity for information on how to create products that interact in an efficient manner. That dependency creates a barrier to entry that is quite formidable. If the inventor of the operating system also creates a browser product, the situation is even more discouraging for potential inventors. While the inventor of only the browser has to blindly trust the operating system creator about how they should interact with it, the inventor of the operating system can create a browser product with full knowledge and access to the source code of the operating system. This does not seem like a situation that promotes innovation.
      The last reason cited to uphold the right to keep source closed is based on the fact that it already is. The argument contends that if potential attackers had access to the source code of a product, they would be able to find possible security flaws and exploit them. Empirically, this logic does not hold up to scrutiny. Closed source software has been found to have the most and worst security flaws simply because the number of eyes that get to inspect the code. Numerous entities typically inspect open source code whereas closed source code only one gets to inspect it. This leads to less overall flaws when the software is released and also the discovery and remedy of flaws at a much greater rate after the software is in general use. When presented with this evidence, supporters of closed source do not challenge it. They only contend that since there are already people using this less secure software, the source must stay closed to protect the existing user base. Again, this logic is flawed and contradicted by empirical evidence. New security holes are found and will continue to be found in closed source software. Making the source code open only speeds the location and correction of these security issues. Is it better to know you have issues and fix them or to know that there may be many holes lingering that you will never find?

      Someone once said, buying closed source software is like buying a car with its hood welded shut. People sometimes dismiss this statement by saying they do not want to worry about what is "under the hood." I can understand this desire but the customer is not the only one whose desires matter. Closed source code provides no protection against piracy, theft or security breaches. More importantly, closed products of any industry stifle the spread of knowledge and therefore innovation. There should be a measurable economic and sociological impact that can be identified and analyzed. Many laws are brought into being when the rights of the many need to be enforced over the rights of a single individual (or entity). This inequity (between physical and information industries) is one such case where entrepreneurs and inventors need to be protected from entities seeking to stifle innovation, and therefore, economic growth.

    2. Re:what? by nogoodmonkey · · Score: 4, Insightful

      You got me thinking. I could pop the hood on my car and figure out how it works, but I don't. I know people are curious as to how it works so they do, but a lot of us just take the invention for granted. Maybe if a company released source with their software, this same type of thing would happen. The "power users" would be able to see how the application works and in an end result they will know how to use the software better or be able to tweak it to be more suited for their needs. Then the regular users would just use the program, know that the source is there if they ever wanted it, but probably would never touch it.

      I would just be fearful that the wrong people would look at the source and use the knowledge against others. But, I guess people do put sugar in gas tanks, cut brake lines (or worse) in a car scenario. The idea isn't too much different. Thank you for giving this analogy.

    3. Re:what? by why-is-it · · Score: 3, Insightful

      When you buy a car, you pay for manufacturing it, but when you buy a piece of software, you pay for the design. What's the difference after all?

      Well, I can think of one big difference. I bought a car last year and it came with a warranty, and if the car turns out to be a total lemon, I can seek various remedies from the manufacturer to have it repaired, or if need be, replaced. Now, contrast that experience with your typical EULA - no warranty implied or otherwise, no guarantee of functionality, and the user absolves the manufacturer of any and all liability.

      Big difference...

      --
      *** Where are we going? And what's with this handbasket?
    4. Re:what? by ryanvm · · Score: 3, Insightful

      I could pop the hood on my car and figure out how it works, but I don't. Maybe if a company released source with their software, this same type of thing would happen.

      Yeah, but intellectual property is VERY different from physical property.

      Theoretically, you could acheive a complete comprehension of your Maxima by disassembling it and studying all the pieces. Can you now go into business competing against Nissan? Not hardly.

      But with open source software, as soon as a company releases the source they are potentially in the position of defending against millions of competitors. Each one capable of matching them in distribution capacity and quality of product.

      In the open source world if you want to make money you must do it through services. Period.

  2. wow by ciryon · · Score: 4, Funny

    Reading this and at the same time see ad for Microsoft .Net Enterprise at slashdot.

    Ciryon

  3. Nonsense by Textbook+Error · · Score: 5, Insightful

    In any large software system, the truly unique code probably accounts for about 1% of the source.

    Hmm, not on any large software system I've ever worked on... The important part isn't some magic 1% of the source, it's the fact that you got a group of people together for long enough to ship the thing.

    This negates one of his basic points, and doesn't really contribute much over his previous rant...

    --

    Nae bother
  4. Won't benefit the users... by SoCalChris · · Score: 5, Insightful

    If a company had to release their code for products they sold, it wouldn't do any good to the end user. The code would be way to complex for 99.9% of all users to understand. The only users who would really understand it are the programmers, and even then they would need to spend a LOT of time analyzing it (Assuming it is a decent size program) before they could even start to understand it.

    The only people who would benefit are the releasing company's rivals, who would have the time & money to sit down and reverse engineer the code, and then rerelease it as their own.

    Then again, maybe I'm missing the whole point of this and should RTFA.

    1. Re:Won't benefit the users... by ryants · · Score: 3, Insightful
      The code would be way to complex for 99.9% of all users to understand.
      This is where something like Consumer Reports comes in. 99.9% of all people don't understand the intricacies of car designs and dynamics, so we defer to experts such as those Consumer Reports hires.

      And so it could be in the software world. Sure, 99.9% don't understand the code, but there's an opportunity for you to start up "Software Reports" in the same vein as Consumer Reports to translate and inform.

      --

      Ryan T. Sammartino
      "Ancora imparo"

  5. Simply Answer by KarmaBitch · · Score: 5, Insightful

    No

    If I spend 400 hours writing code for something I want to sell, I'm not gonna give it away. I'm sorry

    I contribute to open source projects as well but, I have to eat. That's just the facts of life.

    1. Re:Simply Answer by russianspy · · Score: 4, Informative

      You have not read the article. Nobody is asking you to give away the source code for free, but to include it with the binary. If I pay for something you spend 400 hours writing, I want the source to that as well. The source is part of the product.
      The article says nothing about giving it away for free.

    2. Re:Simply Answer by zerocool^ · · Score: 5, Insightful

      If I pay for something you spend 400 hours writing, I want the source to that as well. The source is part of the product.


      This is completely wrong, and I hope everyone realizes this.

      If you pay for a program, you pay for the binary. You now own a program that will perform to the specified dimensions. You do NOT own the source. Presumably, you would want the source to make modifications to it. Well, depending on the licence that the program is released with, too bad. You may not get to tinker with the source. Not everything is GPL'd, and for a good reason, folks.

      Like the other reply to this post, if you want to see the source, come talk to me, we'll sign a non-disclosure agreement, and then we can negotiate a price for a source licence.

      Think security software - say, your intranet system. You don't want your customers to have the source to that, because 1.) they probably wouldn't know what to do with it, 2.) it might fall into the wrong hands, or 3.) if they do manage to muck through it and change things, and somehow make their secure data hackable, there's a liability issue.

      There are only two other reasons you would want the source - to steal the program or to just sit and stare at it.

      With a binary, or a CD, or whatever, you can add copy protection. Source code is just text. Cut, Copy, Paste, Compile. Now your friend has a working copy of a program he didn't pay for.

      No, the grandparent is right. If someone spends months developing an application, they shouldn't have to release their source code. I can't think of a better way to shoot yourself in the foot.

      Think the airplane business. When you buy a 757, you don't get the blueprints for the wing. That's a trade secret.

      Note to new slashdot readers: This is typical thinking on slashdot. I want EVERYTHING for free. If it's not free, it's wrong. I want the source code to everything, because I feel that I could do a better job writing this software by mucking it up. What they mean is that they want to steal it if it isn't free. Don't fall into this trap. Some software should be closed source, and some people have to put food on the table.

      --
      sig?
    3. Re:Simply Answer by DaGrilling · · Score: 3, Insightful

      >Nobody is asking you to give away the source code for free, but to include it with the binary.

      So you think that Microsoft should include the source code to Windows if you pay them 100 bucks?

      >If I pay for something you spend 400 hours writing, I want the source to that as well.
      >The source is part of the product

      Well sure, if it's contract work and you pay for the 400 hours. But if you pay 30 bucks for the product you haven't payed to get 400 hours work, but the right to use it.

      What you suggest wouldn't feasible in the real world. But if you really want the sourcecode to the products you buy/use, use opensource or something. It's your own choice.

      My 0.02
      Robert

      --
      Technical University of Denmark
      Informatics and Mathematical Modelling Dept
      Computer Engineering & Technolo
    4. Re:Simply Answer by Anonymous Coward · · Score: 4, Insightful
      If you pay for a program, you pay for the binary.

      That's exactly the article's point. He's saying that should change.

      When you buy a 757, you don't get the blueprints for the wing.

      An airplane wing isn't copyrighted.

      This is typical thinking on slashdot. I want EVERYTHING for free.

      Who said anything about free? All the original article said is that if you pay $99 for some piece of software, you should get the source with the package. The source would still be protected by copyright just like the binaries, so you could look at it and modify it for your own use, but you couldn't distribute it.

      If anyone is getting something for free here, it's software companies. Copyright is a bargain, not an entitlement, and it should guarantee that the public can create derivative works when the copyright expires. In the case of software, that means the public should have access to the software in a form suitable for modification and study. Now you can argue for practical reasons that the source should be held until the copyright expires, but you can not justify letting it simply fall into oblivion.

    5. Re:Simply Answer by BHearsum · · Score: 3, Insightful

      You now own a program that will perform to the specified dimensions.

      Am I not allowed to modify my car? Or my computer case? Can I not add a light to my house just because it wasn't originally designed that way?

    6. Re:Simply Answer by LostCluster · · Score: 3, Insightful

      The problem is, if you were required to provide the source free with purchase of the binaires, the cost of the package will go up. Knowledge is worth money, so when you're forced to show people how you did everything you did, eventually some people who weren't able to competete with you before will learn how to do the same thing. You'd have to charge a higher price to get the same profit, because you'll get less sales.

      So, people who have no need or use for the source will end up having to pay more to get something they don't want. There's a turkey of an idea.

    7. Re:Simply Answer by jsegall · · Score: 3, Insightful

      Think the airplane business. When you buy a 757, you don't get the blueprints for the wing. That's a trade secret.

      Bad analogy. When you buy an airplane you have a reasonable expectation that it won't break, or that if it does, it's the manufacturer's fault and they are liable.

      If I buy a piece of software, I should have reasonable recourse to fix problems with it. Other than filing a bug report to a corporation that isn't liable and probably won't listen to me.

      Including source code could be a solution to the problem, but doesn't have to be. A corporation should provide some means for fixing problems. This could be a highly dedicated customer support staff, but it could also be access to source code. If depends on where they want to spend their money.

    8. Re:Simply Answer by Anonymous Coward · · Score: 3, Insightful

      Presumably, you would want the source to make modifications to it. Well, depending on the licence that the program is released with, too bad. You may not get to tinker with the source. Not everything is GPL'd, and for a good reason, folks.

      First off, noone ever said all the code needs to be GPL. Noone is asking for the code to be released under a license that permits unlimited distribution. Your assumption that the desire for source code is simply a desire to get something for nothing is moronic. The desire is for power over what you purchase, the same power as you have with buying a car and opening the hood.

      Second, why shouldn't the end user be able to modify their software to suit their needs? Lets say a bug is found. I could report the bug and wait for said company to fix it, generally in an uber-patch or I could fix it myself. With the former, you are stuck with said bug until the company decides to fix it. Do we really want to wait until SP1? What if said bug is a security risk?

      With a binary, or a CD, or whatever, you can add copy protection. Source code is just text. Cut, Copy, Paste, Compile. Now your friend has a working copy of a program he didn't pay for.

      Another misguided statement. No copy protection works. Hardware keys can be beaten. Keyservers can be faked. Copying binaries is just as easy as copying source. In fact, if you had the binaries and source and decided to give them to a friend, why would you bother sending them many many CD's worth of text instead of the much smaller, much more useful binaries? Remember, source code for various games has wound up on the net, as have binary game alphas/betas. Tell me which one gets copied more rampantly.

      Finally, how is releasing the source a shot to the foot? You still have to PAY for the source, the source is still protected under copyright. Regardless of what you want to believe, it is possible to know if your source is being used in an app you do not have the source for. Many times it has been shown that GPL code is in commercial apps in violation of the license it was released under, it would be no different with the source you release with your binaries.

      Think security software - say, your intranet system. You don't want your customers to have the source to that, because 1.) they probably wouldn't know what to do with it, 2.) it might fall into the wrong hands, or 3.) if they do manage to muck through it and change things, and somehow make their secure data hackable, there's a liability issue.

      To #1, your customers would probably not care for it until they needed it.

      To #2, if the 'wrong hands' are people interested in exploting your system then you should be flogged for creating a system that depends on its code being closed for its security. There are many programs that are considered quite secure that the source is viewable with. Also, remember that the source and 'secret data' such as passwords, etc are seperate and if said secret data falls into the 'wrong hands' then you have more problems than you can possibly know.

      To #3, if I open the hood of my car and drain the coolant, it is not Ford's fault when my block catches fire. If you change it, the changes are yours and liability is too.

      There are only two other reasons you would want the source - to steal the program or to just sit and stare at it

      If I want to steal the program, the source is not going to help me, I'll just fucking steal it thank you very much. Source code, to those people who can grok it, understand it and use it is invaluable. Small fixes to a program's behavior, the ability to tie a glue language into a product without any such previous bindings, the ability to audit, all of these are things that the source provides. None of them has a thing to do with stealing.

      With disclosing trade secrets often comes NDA's and lawyers. There's no reason this shouldn't be a part of the source code disclosure. Your inherent assumption that it's just some GPL hippies after free code is insulting and the fact that your post was Score:4 at the time of this reply only makes me further disgusted at the quality of moderation around here.

  6. Competitive advantage. by IdleTime · · Score: 4, Insightful
    I really see several reasons why source code should NOT be shipped with a commercial product:

    Support of user modified code is impossible

    Competitors may take advantage of reading the source

    It's "my money" that went into developing the source and "I" want to reap the benefits of "my" work

    Bug handling would be a nightmare

    There are several other reasons too. I'm not sure why all source has to be open source. Sometimes I feel that a lot of people just want a system to be Open SOurce just because it is The Right Thing (Tm), not because it would give them anything.

    I have no problem with non-commercial software beeing open-sourced or even to a certain degree commercial software. But is it really necessary that ALL software is open source? I fail to see the need in all cases or the reason for it to be so.

    --
    If you mod me down, I *will* introduce you to my sister!
  7. A script kiddies dream? by Keick · · Score: 3, Interesting

    Now imagine every script kiddie having the full source to W2K or XP, or heck even Office. Lets say, following the rules of the article, MS removes the 1% of intellectual property and replacing them with stub routine. There is still enough there to determine the weaknesses, and maybe even enough to create a new trusted OS that really isn't trusted?

    I understand the benifit is to be able to determine the weaknesses and report them back, but as fast a MS is at getting patches out, this would become insane really quick.

  8. This is 100% stupid by swissmonkey · · Score: 5, Insightful

    99% of the people absolutely don't care about the sources, why should they have to spend 20 more minutes downloading a bigger package if they absolutely don't care about it ?

    Who do you think you are to require people to open their code ? If you don't like closed source software, don't buy it, it's as simple as that.

    Authors also have a right to freedom, it's not only for the users.

    1. Re:This is 100% stupid by Night+Goat · · Score: 3, Insightful

      The downloads could be broken up into binaries and source code. Nobody's saying the public would be forced to get the source, the author's only saying that the companies would be required to make the source code available to people who bought the software. If it was shipped on a CD-ROM, it would be on the CD. If it was bought over the web, there'd be a link for the source code. No mega-zipfile.

  9. Where's the money? by Flamesplash · · Score: 5, Insightful

    The problem with OSS is that there is no money in it.

    Some have said that the money is in tech support / documentation, but that is just as bad.

    If your product generates enough tech support revenues to support a large project then you simply wrote horrible software, and chances are if you did write horrible software it won't be used. It's a paradox, so it probably won't actually happen. And people aren't that stupid - I hope.

    And if you charge people for documentation, then I simply call that bundling. You are paying for a bunch of documentation that just happens to come with some software.

    The way to make companies produce good software is to stop buying crappy software. It's pretty simple. If people stop paying for expensive tickets to go to professional sports then guess what, they will lower the price. It's simple economics of backlog.

    --
    "Not knowing when the dawn will come, I open every door." - Emily Dickinson
  10. Re:Exhibitionary Code by nogoodmonkey · · Score: 3, Funny

    I have been wanting the source for this wonderful program for years. ;-)

  11. He kind of has a point - but not. by Anonymous Coward · · Score: 5, Insightful

    If we take source to mean the building materials of a program, everything else is open.

    Words of a novel can be yanked off a page. You can order enough parts, individually, to make your own car rather than purchasing it from a dealership.

    You can always order wood and build a desk yourself. Got enough heat? You can make your own wine glasses that are exactly the same as those ones off the shelf. Everything, in reality, is pretty much open.

    There's a difference with code, though. If I write a program, a person with the source can compile it and use it without having any sort of skill. Whereas someone lacking skill can *not* write Lord of the Rings. They can't build a car for themselves that I'd wish to ride in. Their desk would likely fall apart. Their glasses would end with them receiving severe burns.

    If you wish to compare source code to everything else that's open, then, by the Gods, compare it fairly - compare the compilers, the availible libraries, etc.

    The tools and materials are there. The skill? The skill is why source is often closed, and in many cases, should be closed.

  12. How does this help piracy? by Billly+Gates · · Score: 3, Interesting
    Believe it or not piracy is the reason why most apps remain closed source. If the code is freely available then its compilable and no the pay for support option does not work. China is evident of this. Since they do not pay for software, chinese bussinesses only pay for support and have their own IT shops to do that and not the vendor. If the vendor does not recieve financial compensation for support then they need to charge for there apps.

  13. Sorry, this is just wrong. by rdmiller3 · · Score: 5, Insightful
    No, bridges are not "open" in the sense that you seem to think they are. Looking at a bridge will give you a similar level of understanding of the engineering behind it as you'd get from a block of object code.

    What kinds of steel were the supports and cables made of? What was the mix of the paving materials and how thick are their layers? Did the contractors skimp on the re-bar? How deep were the foundations sunk?

    Just try to get this information about any big public bridge. They'll say, "We can't tell you for security reasons." ...just like certain software vendors we know.

    -Rick

  14. Re:Why open source software sucks by Shamanin · · Score: 3, Interesting

    ...and the closed source version of a car wouldn't work, but you can pay for support to give you the run around and try to convince you that YOU must be doing something wrong.

    --
    come on fhqwhgads
  15. Articles like these ones... by Cap'n+Canuck · · Score: 3, Interesting

    belong in National Enquirer, along with pictures of two headed babies and Michael Jackson.

    The article itself is just blatant flamebaited advertising. I fail to see how he addressed any of the points in his previous article (which I also thought was codswallop).

    Did anyone ever see films of the Verrazano Narrows bridge collapse? There's an example of a bridge that looks fine on external viewing, (even by TRAINED experts), but doesn't work for real. Joe Average knows squat about bridges, and won't recognize a faulty design unless he's falling into the river with it.

    As for the 1% of "real" code in a product - what a load! If your key code is buried deep in some subroutine, then how can you "remove" it from your product and still make it functional?

    Feh!

  16. Ability of users to judge code quality by Ryu2 · · Score: 3, Interesting

    For mass-market products like Windows, Office, etc, (ie, those where the users themselves are not computer science people), I'm sure 99% or so are absolutely unqualified to look at the source code and make informed decisions about code quality, so they'd have to trust some third party. And even if there is some software "Ralph Nader", how much influence it would have over those users who haven't got any idea of the importance of "good" code is doubtful.

    Incidentally, the mass market products are those most likely to cause a security risk like worms or viruses, because of the very fact they are used so much by clueless folks.

    I'm not saying it won't work, but it may not be as effective as it seems.

    --
    There's 10 types of people in this world, those who understand binary and those who don't.
  17. Re:Honestly, it would never fly. by sconeu · · Score: 4, Informative

    \i{Look at how today's technology compares to NASA. They sit and pore over every detail, examine and re-examine; approve and check. What are they using in the space shuttles? 386's for main computers still?}

    BZZZT! And thank you for playing. They don't use '386s because they spent so long checking the code.... They use 386s Because they've been proven reliable. They spend hours and months poring over the code, providing traceability and working on correctness because if they fuck up, people die.

    You can't compare NASA to today's "Ship it now! If we ship an hour later we'll lose $1M" business world. Totally different set of requirements.

    --
    General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
  18. Hasn't stopped them so far by burgburgburg · · Score: 3, Interesting

    The lack of MS source has not in any way slowed the discovery/exploitation of Windows flaws. But because the only peoples looking that intently at the poor design of MS products are a) the people who poorly designed them and b) the exploiters and the kiddies who use their tools, the vicious cycle continues. Opening the source code could allow others with a more positive inclination in to help fix the problems and point out the potential future points of trouble.

  19. RTFA by ryants · · Score: 4, Insightful
    You couldn't have read the article.
    Support of user modified code is impossible
    You don't support code, you support the binary you shipped.
    Competitors may take advantage of reading the source
    Only in the same way that Tom Clancey's competitors can take advantage of reading his books. The code is still under the full protection of copyright law, and since competitors would be required to disclose source as well, violations would easily be detected. Just like in the world of books.
    It's "my money" that went into developing the source and "I" want to reap the benefits of "my" work
    This proposal doesn't change that one bit.
    Bug handling would be a nightmare
    Er, wot?
    I'm not sure why all source has to be open source.
    That's not what this author is proposing. He is proposing the source be available for inspection, just like bridge blueprints are available for inspection, but they still can't be copied, because they are still copyrighted. To quote the original article:
    Note that I am not advocating open source licensing for commercial software. This is an important point.

    In short, RTFA.

    --

    Ryan T. Sammartino
    "Ancora imparo"

    1. Re:RTFA by Elladan · · Score: 3, Insightful

      You don't support code, you support the binary you shipped.

      Nothing would stop some idiot from making a mod, distributing it wildly, and then have every one calling *your* tech support for help.

      Nothing would stop some idiot from making a binary patch to your app *cough* crackers do this today to every app *cough* and distributing it wildly, and then have everyone calling your tech support for help. Your point?

      Only in the same way that Tom Clancey's competitors can take advantage of reading his books.

      Wrong, wrong, wrong. The only way I can take advantage of a Tom Clancy book is if I: A) Tear the cover off and try to sell it anway or B) Retype the whole damn thing from scratch Software is much easier to copy - a bit of compiling, and bingo - there you go.

      Ever heard of a Xerox machine? A scanner? Having the source or not having the source has absolutely no effect of any kind or form whatsoever on the meaning of copyright.

      And you're right, software is easy to copy. Exactly how is software in binary form harder to copy than in source form, again?

      And since competitors would be required to disclose source as well, violations would easily be detected.

      Hey, free engineering for a weekend of changing variable names and the odd alogrithm? Geez, thats too much for me to handle. I better give up this source code and pay somebody else for the binaries.

      I see you've never taken a CSE class at a university. Software exists which will take two code bases, possibly with completely different names and formatting, and decompose them into structural parse trees and compare those for signs of copying.

      It's a lot easier to do this if you have the source code, of course.

    2. Re:RTFA by LostCluster · · Score: 3, Interesting

      Only in the same way that Tom Clancey's competitors can take advantage of reading his books. The code is still under the full protection of copyright law, and since competitors would be required to disclose source as well, violations would easily be detected. Just like in the world of books.

      If somebody lifts the plot of a Clancey book, and then rewrites it with different character names and different names for the setting, that's plagiarism. Now for the hard part: Prove it.

      That's one problem the software industry would rather not have.

    3. Re:RTFA by jc42 · · Score: 3, Interesting

      Bug handling would be a nightmare

      Er, wot?


      My reaction exactly. Some years ago (20 of them to be fairly precise) I worked in a place with a big IBM mainframe, and the engineering staff brought in Amdahl's UTS (a version of unix) to run on top of VM. When I asked the Amdahl people about source, their answer was "Oh, that's not an option; you get it whether you want it or not." The install tapes in fact included the source to everything.

      A couple of weeks later I diagnosed some problems due to some incorrect configuring that our VM guy was doing, which UTS couldn't handle. A day later I had a fix, and I emailed it to the folks at Amdahl. They sent back a nice message of thanks, my patch was added to their source, and my name was added to their list of contributors.

      This was exactly why they sent out the source to all their customers. True, not many could use it, but they really liked customers that had people on staff who could read the source and help them fix problems.

      I worked on it a couple of years, during which time the question occasionally came up of whether they had any theft of the code. Their answer was "Not that we know of". They also added that they really wouldn't mind if a few of their improvements were to find their way into the general body of shared unix code. They thought that it was to everyone's advantage to have good code, and having pieces of code identified as coming from Amdahl could only be good advertising.

      I have no idea whether they still have this policy. Considering how management attitudes have changed, they probably aren't doing this any more.

      It might also interest some to hear that at that time, IBM also supplied a lot of source with their systems. I know the VM support guy had full source. I saw some of the CMS and MVS source, though I don't know if we had all of it. But there was a lot of IBM source available from IBM in the 70's and early 80's, and they seemed to do pretty well commercially.

      --
      Those who do study history are doomed to stand helplessly by while everyone else repeats it.
  20. Re:He's right, in more ways than one by nogoodmonkey · · Score: 5, Insightful

    To put it simply, there is no profit to be had in selling software anymore.

    Please tell me you are joking. Microsoft makes a lot of money off of software. How about Adobe? Macromedia? Real Networks? Symantec? The hundreds of game companies? Should I keep going?

    I believe that source code should be released when the product is out of support (the source for Windows 95 should be release, for example). To release the source for commerical applications with many users (Windows 2000, Windows XP, even antivirus software) would just be insane because of the amount of hacking that would take place.

    I do contribute on a few open source projects, but I do not believe that everything should be opened just because a few of us write code that is opensource. What is the percentage of OSS coders compared to programmers that code closed source applications. Might be a good /. poll.

  21. escrow by nettdata · · Score: 3, Insightful

    I'm the CTO of a software development company called Intellinger.

    We're young, new on the block, and competing against some big fish in the performance monitoring space.

    One of the biggest issues we have is trying to placate potential customers that are worried about us going out of business and leaving them with un-supported code.

    To get around this, we've put copies of source code, with docs, build environments/scripts, etc., in escrow. This way, if we DO go down in flames, all registered license holders of our software are entitled to complete access to EVERYTHING required to support the software themselves.

    This keeps our investors happy, our customers happy, and us, the developers, happy. There's NO WAY IN HELL that our investors, or me, for that matter, would condone or support making our entire product OS. We've spent a couple of years working on this thing, and we'd like to get some benefit out of it.

    There is an infrastructure (that we call Brazil) that will probably be put into open source in about 6 months, but the customized/specialized modules that plug into it that we've developed will NOT be made OS.

    Obviously, our position could change in the future, but for now, it's not an all or nothing proposition.

    --



    $0.02 (CDN)
  22. Non-trivial code for banks ALL has source by crovira · · Score: 3, Informative

    Apart from word processors, spread-sheets and other "untrusted" apps, banks and anybody else who spends upwards of six mil a year for development and maintenance, will damn well make sure that they get the code.

    For some of their stuff on mainframes and PCs they HAVE to to comply with banking commission and/or SEC and/or government regulations. Its more than just a good idea, its the law.

    They have to be able to TOTALLY reassure the auditors and inspectors that NOBODY is 'skimming' pennies from each transaction. When you're talking a trillion transactions a day, week, month or year, it adds up to big time fraud damn quickly.

    You CAN'T do that with a "pig in a poke." They get the source code to keep the baddies who can shut 'em down from shutting 'em down.

    --
    MSBPodcast.com The opinions expressed here are my own. If you don't like 'em... Think up your own stuff.
  23. Judgement of whether source is good? by Shadow+Wrought · · Score: 4, Interesting
    I am not a programmer, and have minimal programming abilities, so this is an honest question out of ignorance.

    What makes code good or bad?

    Is it the resultant way in the program runs? Is it the effeciency of the code?

    Finally, is it possible for two different programmers to look at the same source code and have strongly differing opinions about its quality, or is it a pretty much agreed upon criteria?

    While I honestly do not think that an idea such as this will ever come to fruition, I cannot help but wonder at what the standard of judgement will be should it occur. If code is deemed to be good or bad based solely on subjective criteria, then I think the whole idea is doomed from the get go.

    --
    If brevity is the soul of wit, then how does one explain Twitter?
  24. Unique code by sql*kitten · · Score: 5, Insightful
    In any large software system, the truly unique code probably accounts for about 1% of the source.

    In an academic, Computer Science research sort of way, you're probably right. And there is a lot of common code in many applications, it's true - but that's what vendor-supplied and third party .so and .dll files are for.

    The #1 cost in most software is time - to design, to code, to test and to document. That's what adds value. What you are saying is like saying that "houses should cost no more than the bricks they're made of, or that cars should cost no more than what the iron ore cost to mine. Hell, iron ore should be free, right, it's just sitting there in the ground waiting to be dug up!"

    Here are the facts:
    • Software costs money to write. Even open source software isn't written for free; everyone involved has a day job, and invests the money from that into the product. Even prominent figures such as Linus Torvalds (works for a chip designer) and Richard Stallman (funded by the MacArthur Foundation/MIT) don't pay their bills with open source.
    • Software is a risky business. An organization can invest literally tens of millions of dollars in a software project, only to see it fail. This could be because it doesn't do what it's supposed to, or because too few customers buy it, but either way they don't get back what they invested.
    • There needs to be a mechanism by which people who write software get paid - assuming that you want software to be written at all, of course. Further, there needs to be a means by which this cost can be spread amongst many people, so that commodity software can be written.
    • Therefore, until the cost of food, housing, transport, energy etc tends to zero because these things can be reproduced at near-zero cost (not going to happen anytime soon) software must be a product like any other product.

    People like you will continue to say that software should be free, and you'll keep coming up with ways to justify your belief. That's fine, because you're fighting the laws of economics, and they're just as implacable as the laws of thermodynamics.
  25. This guy cracks me up by DougJohnson · · Score: 3, Insightful

    If 1% of the source were to have the magic, then if that part is hidden, basically all you have left is gui and i/o. So What's the Point of releasing it?
    Furthermore, this guy somehow thinks that removing the #define is an effective barrier to piracy? I think I heard of something called a symbol table at some point.... maybe that would help black-beard?
    This guy is just trying to stir up shit so that he can make a mark. The only customers that would be dumb enough to hire him, are the same ones that would believe his inane ramblings.
    Good luck Mr. Connell, if you ever have a good idea, feel free to share it.

  26. I think it was wrong the first time, and I still.. by Midnight+Ryder · · Score: 3, Interesting

    Ok, I thought the first one was pretty off base and utopian in it's thinking, and I don't think this one-page update to the artice does anything to improve matters.

    Now, before someone decides I'm an anti-Open Source type o' guy, forget it. I'm not - I use Mozilla (1. 2 - woohoo!) for my browsing and mail, and Open Office as a most-of-the-time replacement for MS-Office (*SIGH* I still have office loaded for a few oddball things OpenOffice doesn't do right.) I've got a nice firewall (linux) and fileserver (linux) all running open source operating systems.

    So, consider that before markin' it as troll when I say... Oh, PUHHHLEEZ!

    Look, makin' an application Open Source does not garantee quality. It does not reduce code bloat (in fact, I'm starting to believe that at it's core, the Open Source way of doing things is starting to increase code bloat. However, the really slick thing is bein' able to fix that on a personal level with a simple recompile most of the time! But, that's a totally different article to write...) It does not garantee an increase in quality - just because you can LOOK at a bridge's construction, do you fully inderstand the architect & engineer's design methodology? Would adding another bolt hole here and throwing a bolt through it increase or decrease stability of the bridge. You have to be a specialist in the field to truely understand (just being an engineer doesn't cut it - you need to understand BRIDGES before you work on a bridge :-)

    Same applies to software engineering - while anyone could look at the source, and start hackin' at it, that does almost nothing for other people in the first place. You've got to redistribute the improvements, get it back into the source tree, and convince other people to re-compile before you do it. Most of the steps above require specialized knowladge of one form or another. (Before someone debates that point - no, not people don't understand how to run a compiler. I'm not talking about the /. crowd - we all know GCC or compiler of choice like the back of our hands. Or, for some, the palm of thier hands ;-)

    But, even then, some of this stuff is way above 75% of the /. crowd's heads part of the time (picking an arbitrary number here) So what point was it in handing the source for a accounting system to someone who who is a systems administrator? Parts and bits of it make sense, but, without the background in accounting systems, there's parts of it that could cause more grief than it's worth for a simple change.

    There's also somehow the impression that this would "change things". That somehow, because of magically having the source code available, this would make products better. Well, it's not going to increase the quality of the code from the original company who released it. And unless there's a clearing house for everyone to update thier application, what's the point? Overall quality doesn't improve, only single installations (or corporate installations where someone made the nessisary change and distributed it on the desktops - which to be honest, DOES indeed provide some promise to the concepts he presents in his article. Corporate licensing would be handy.)

    Tech support becomes a nightmare too - "Oh, sir? You changed that bit of code? Sorry, can't help ya..." Let's face it, it's hard enough to support an application and all it's versions - it's hard to support it when someone can make a simple change. Add a public code repository to it, and man it just gets worse. Once the code is touched, there's no support anymore. (But, of course, if you know enough to mess with it, is it a downside? *SHRUG*)

    Licensing would become an even deeper nightmare. If companies are putting horribly restricting EULA's on compiled products, imagine what they are going to want to do with the source? Sure, he talks about how to protect it with copyrights and excluding certain modules (more on that in a moment), but, companies aren't happy with copyright now, how will that improve with source code involved?

    And of course, there's this interesting idea that you could just exclude some modules. Well, that does a couple of interesting things. 1, it defeats part of the purpose (but not all of it.) So there's still parts of the code that's buggy and unreleased. Whoo... what exactly did we fix there? 2, it would be an absolute Haven or Hell for Open Source developers. Companies would fall very quickly prey to people who simply replaced that core module, and suddenly have a working application - no need for the original developer anymore, just release a new open source core for the program. Open Source developers are going through a lot of effort to copy the current functionality of an application - if there was an even shorter route to gettin' the job done, someone would end up doin' it. Of course, given the paranoia level of some companies, Open Source developers could end up having to deal with ELUA's that prevent you from having looked at another company's source tree and writing your own. MS is already attempting this with a couple o' items. Why would the situation improve?

    While it's an interesting set of thoughts, to me it comes down to a combination of personal choice, and company motivation. If you want the source code to an application, then choose your application wisely - use Open Office over MS Office. Linux over Windows. Etc. Almost anything out there has an Open Source equivalant (almost, not quite.) Use it.

    As for companies - it's up to them to decide what resources become available to the end user, and under what license. If I can get one more feature out of Mozilla (contact synching with Windows CE... er.... PalmPC machines, not just PalmOS machines) I'll begin moving everyone in our offices to it - the combination of MS's licensing and features -vs- Mozilla's Licensing and features will make it a logical choice. Companies are now starting to have to take that sort of thing into account already - I'm not the only commercial developer out there deciding how much of my application (games, in particular) source I'm going to be providing to the end user. If Collaborative Source, Shared Source, Open Source, or model of choice where the user gets the source code, is truely of importance to end users, we'll see it happen. And the companies that didn't follow that path will have a hard time - adapt or die.

    I personally choose to have applications that have the source available, as long as everything involved fits my needs. And, not including the "Everything should be free" crowd, I think that' show most users will have to make thier choice anyway.

    --

    Davis Ray Sickmon, Jr - looking for something to read? Check out my three free novels at MidnightRyder.org

  27. Attacking the Problem from the wrong direction... by trims · · Score: 5, Interesting

    The original article (and the subsequent followup) attempt to solve a problem using a desired tool, rather than looking for the right tool for the job. A lot like the old saying "If all you have is a hammer, everything starts to look like a nail."

    The base problem that I think he's trying to solve here is that software quality is abysmal. That is, all commercial (and most free/open) software is riddled with bugs, many of which are well-known at ship time, but haven't been fixed.

    Making source code available (whether as Open Source, Free Software, or a eyes-only copy-restricted) is orthagonal to this problem. yes, maybe, it could help. But that's incidental to the Free/Open software movement. And (as many people have pointed out), there are many problems with providing source with all programs, most of which are massive barriers to any help with quality of the software.

    The fundamental flaw here is that commercial software's quality is the producer's responsibility, not the target audience's. In Free/Open software, the developers and audience have significant overlap, so it can be truly said that the audience can help quality. This is patently untrue for closed-source programs: the development community is very tightly controlled, and the user community has no real method of influencing quality (other than by not buying the product), even if provided with the source code.

    So, this leaves us with the case of how to make the developer's produce better quality software. Fundamentally, we do this the EXACT SAME WAY all other industries insure minimal quality control: LEGISLATE IT. There are oft-quoted sayings about "if the car companies built cars like software companies build software..." and others to that effect. They all point a massive discrepency in the legal status of software: it doesn't play by any of the traditional product-liability and quality-control laws that every other product industry abides by. Yes, that will change the nature of the software industry: that's the point. And NO, it will not harm Free/Open software (as gifts - i.e. giving away something - are not coverd bty under the various product-liability laws)

    You really want to fix the software quality problem? Require that software companies have a warranty of fitness. Require them to refund money for defective products (opened or not). Make them liable for damage caused by known defects. In short, treat them like anybody else. Software isn't special. It's time the software industry grew up.

    See my previous post on why the software industry should quite being treated like a spoiled teenager.

    The problem is real. The solution provided by the article is wrong. I'm right.

    :-)

    -Erik

    --
    There are always four sides to every story: your side, their side, the truth, and what really happened.
  28. He missed the most valid point by geekoid · · Score: 3, Interesting

    He forgot:
    "I don't want to show the source because we make a ton of money from crappy code and the maitaince fees we get for fixing our bugs."
    You laugh, but I've heard statment very similiar.

    Of course if people would stop paying companies to fix broken code.

    We just bought some code, it had some bugs, the company wanted 200.00 an hour to fix bugs in there code. Outrages.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  29. Intellectual Property by argmanah · · Score: 3, Insightful

    I find the article somewhat lacking. The points from the other side which he addresses are ones which the open source movement has addressed from day 1.

    Anyone who understands the open source movement already knows that peer review is superior to any internal QA process. Despite what the FUD claims, there is little question that the quality of open source software has been higher than that of closed sources software. I think the fact other people might see their software as "lousy" only accounts for a very small % of the reason why most software companies are not open source.

    Intellectual property is a much bigger issue, one which the article's author failed to address properly. Right now, I may have no clue what the best way to design a piece of software to do some particular task. If some other vendor has already designed that piece of software and released the source, I might not understand the details of what exactly is going on, but it would not be too hard to get a high level understanding of how the software works.

    From there, creating the better mousetrap becomes a much easier task. The design of the software is often as time consuming or more time consuming than the implementation.

    Sure, if I used their work in the creation of mine, I have created a derivative work. However, copyright law is a very grey area. If I kept my work closed source, how could anyone prove that I didn't steal my design from their product? They could sue me, but it would be at great cost to them, and if enough of the implementation was changed, they may not even win.

    Managing any company successfully is not a trivial task. Executive board meetings are not filled with people who want to create poor software and hide that fact from the consumer. However, when someone presents a concept that could a) help competitors get into their market and b) result in a huge loss in revenue (directly and indirectly), what do you expect them to do? If you were a developer at that company, what would you want?

    Regardless of how good you are, there's always going to be someone better out there. Most companies are realistic and realize this. Why give them an edge on your company's business? Do you really want to be out on the street that bad?

    --
    Overrated Moderation: This posts sucks... because.
  30. It used to be that way... by m11533 · · Score: 4, Insightful

    Long ago in a galaxy far far away... ... it used to be that ALL software was distributed in source code form, and then built by the customer prior to installing and putting it into production. The industry would have left things that way were it not for the fact that we were increasingly running into a number of big problems not solvable in that model:

    - Customers didn't follow directions, so they always were screwing up the build and/or install. These were very simple tasks back then, much simpler than they are today. And in theory customers were far more educated since they were the very few who could afford those multi-million dollar machines and the huge costs of the rooms and facilities they required. Somehow, though, they still were able to find ways to screw things up, and support organizations spent much of their time walking
    customers through these processes.

    This would be worse today given many software users have no clue how to program.

    - Support was a total nightmare as you never knew what source code customers were using.This was because customers would choose which patches to apply, and would add their own, leaving each customer with a totally unique piece of software. When something went wrong in it, it was impossible to know what the code was supposed to be doing, and what it was doing wrong.

    While this might not be quite as bad today, since we no longer must rely on "core dumps" to diagnose bugs, there still is the basic problem of being asked to diagnose problems when you really don't know WHAT source code that customer might be using.

    - the intellectual property problem... there were plenty of lawyers back then, but there really is a big problem with investing lots of money to build something, a unique set of code, and then making it easy for people to lift it. A variety of methods to secure it while still distributing it to all customers were attempted as there was tremendous cost associated with changing from a source distribution technique to a binary distribution technique, but none ever worked. If anything, today there is far more sophistication on the cracking side, so it seems even more doubtful that it is possible to secure code from mis-use when its considered IP. And there ARE valid arguments against giving away all code.

    SO...

    There were good reasons the computer industry turned away from distributing their software in the form of source code. I don't think they have been addressed, and thus I am unconvinced the equation has changed.

  31. I think this is foolish by iamdrscience · · Score: 3, Insightful

    Freedom is a sloping mountain and everybody wants to get to the summit, forcing all software to be open would be climbing up over the top and then starting down the other side. Nobody should have their creations FORCED away from them, it's THEIR creation, so THEY should get to deside how to distribute it to people. Ideally all people/companies would open their software, but that doesn't mean that they shouldn't have the right to refuse to open it.

    Richard Stallman has talked about how all software should be open and that's always been where I start to disagree with him. Again, I agree that it would be beneficial to the world if all software were open, but I still think that people should be given the right to choose whether or not they want release it as "open".

    Oh well, it's not something I really need to take a whole lot of time thinking about and defending against because it's really an unpassable law (and pretty unenforcable too). Just think about it, it'd be about as unenforcable as anti-piracy laws ;-)

  32. Re:Attacking the Problem from the wrong direction. by NineNine · · Score: 3, Insightful

    You're exactly right. When I buy a piece of software, it should work, period. I shouldn't have to look at source code at all, just like I don't have to ask Honda who makes their starters, and in turn as the starter manufacturer who they buy their windings from, and check out the winding manufacturers, and check the quality of the copper. That's bullshit. Software should be warrantied, and if it doesn't work as sold, it's fraud. Period. Software license agreements that say "we don't warranty this product" need to be challeneged in court because they are simply illegal. Just like those truck on the highway that say "we aren't responsible for damaged windshields". That's bullshit. They're carrying gravel, it's uncovered, gravel flies out and hits your car, they're liable, regardless of what the back of the truck says.

    We need to see some civil cases in which software companies are challeneged based on nonperformance of their products. It's not my responsibility to check the source code. My responsibility ends when I pay someone for the product. Period. I don't want to see the source code. I want the product to work.

  33. Why not? by russianspy · · Score: 4, Insightful

    I do not see why source cannot be an integral part of the product. Yes, I am a developer. Yes I do want to be paid.
    Let's look at the problems described in the article:

    1. Piracy.
    How is having the source making it easier to pirate things? People have been swapping microsoft binaries for ages. It is actually easier to just copy the installation disk (whether floppy or cd) than to recompile the program from sources.

    2.Copyright laws.
    Wouldn't it make it actually easier to check if people conform to copyright laws? If I release all of my source code and you are required (by the marketplace perhaps, not as a law) to do the same than it is quite easy to see if you copied some stuff of of me. How many people have wandered whether Microsoft has copied some code from GPL licensed programs (I doubt it personally). How many have the opportunity to CHECK if they have?

    3. National Security.
    I do not have a lot of confidence in a nation that bases its security on the ability to sweep them under the rug. The idea is to avoid having those problems in the first place! Maybe if this practice became accepted we would not have destroyers being run on windows.

    4. Safety-critical applications.
    Even if there is little to gain from having this code available to the users - not having it is worse. What are you trying to hide? If this is a safety-critical application then the answer should be "nothing, have a look".

    Nobody is asking to release the source code without compensation. It's just that the source becomes part of the application. IF most people will not use it - then fine. What are you worried about? Is your code really that bad that you could not write good code if forced to?

  34. What people want is likely not what they want by beej · · Score: 3, Insightful
    Being able to peruse the source and design for a program might allow you to determine the validity of the design, but that's about it. (Unless you want to pay your employees to line-by-line audit someone else's code.)

    Like the bridge analogy, you can see that the bridge is sturdy and will hold a sherman tank. That's swell. What you don't see are the misplaced rivets that will cause the bridge to fail in unanticipated ways.

    In other words, this is a kick-ass design, and I didn't notice that off-by-one bug until it was too late.

    Another thing to ask is what do people really want? Bug-free software? Of course! And you know what they say they really want on airlines? More legroom and good meals!

    Unfortunately, airlines that provide more legroom and good meals are running in the red. Unsurprisingly it turns out what people meant is they don't care about legroom and actually want the cheapest possible tickets and on-time flights. They complain that Southwest Airlines sucks, but everyone still flies with them!

    My point is that people want the cheapest possible mostly-working software. Let's say, for the sake of argument, that there somehow existed some kind of free operating system for which anyone could look at the source. Would it have fewer bugs than closed-source OSs? Possibly. Is that really important to people?

    No--really. Is it?