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Should You Trust Website Customer Reviews?

crevette asks: "I was looking on Amazon for some gizmo when I got a review from G. Cooke, TX, who is in the top 10 reviewers. Out of curiosity, I checked her reviews... She has 658 reviews, many on the same day, which include everything from knife sets to a plastic duck! She reviews many books on the same day... She must be spending hundreds of dollars on useless stuff every month. Worst of all, most of her reviews are 5 stars. Do you think those people are paid by Amazon or some company? Do you trust them? If not (like I tend to think) what can we do about it?"

33 of 581 comments (clear)

  1. I trust everything I read on the internet by stratjakt · · Score: 5, Funny

    and so should you.

    --
    I don't need no instructions to know how to rock!!!!
  2. brilliant by tps12 · · Score: 2, Funny

    I'm going to go post an Amazon review calling into question the validity of "Ask Slashdot" responses.

    --

    Karma: Good (despite my invention of the Karma: sig)
  3. Amazon Reviews by Anonymous Coward · · Score: 1, Funny

    We used to have fun reviewing a book called "body for life" on Amazon. Some of us put comments such as "I thought this was going to be great, I've been waiting for years. I was disappointed because of the Jar Jar Binks character wouldn't shut his mouth". The reviews were posted. There were hundereds of reviews. A cross between those those who loved the author, Bill Philips and those who were just having fun. Some reviews hinted that there was a lot of gay porn in the book, others said it changed their lives. The funny thing was that all these reviews were posted BEFORE the book even came out!

  4. What a weird question by Alethes · · Score: 5, Funny

    If you can't trust Amazon.com user opinions, what makes you think you can trust answers on Ask Slashdot? Many of us rattle off about every issue out of ignorance and get modded up despite that ignorance. Can you trust us?

    1. Re:What a weird question by Rayonic · · Score: 5, Funny

      So... I shouldn't trust your opinion because you're just some Slashdot user... but then that means that your statement isn't true, so I can trust the opinions of Slashdot users... but if your comment is true, then I can't trust your opinion... but then that means that I can trust your opinion... but then that means that I can't... but then I can... then I can't... can... can't... can.. can't.. can can't cancan'tcancan'tc#f;DfgA3q±}ܦ+£@Çü8

      BUFFER OVERFLOW

  5. Review ***** by foxtrot · · Score: 5, Funny

    I rate Amazon's reviews at five stars! Nothing could be better!

    -G. Cooke, TX

    Review * 1/2

    I rate Slashdot at a star and a half. Definitely take anything you hear there with a grain of salt.

    -G. Cooke, TX

  6. Is /. guilty of this as well? by CrayzyJ · · Score: 2, Funny

    The question makes me wonder if most /. comments are *really* posted by Taco, et al.

    "Hey, 'Neal check out this MS bashing comment I wrote under the name Balbazare prince of darkness. hahaha" - Taco
    "I'll mod that as +5 funny!" -CowboyNeal

    --
    Holy s-, it's Jesus!
  7. G. Cooke, Advertising Department Nom De Plume? by Cognito · · Score: 2, Funny

    I would not attribute a persons name to a living person with so little evidence. Now off to my date with Betty Crocker...

  8. If you want to see some funny fake Amazon reviews: by twitchkat · · Score: 4, Funny

    Check out Henry Raddick's stuff -- I think the guy's got a dry British sense of humor and he can be really funny:

    Henry Raddick's reviews

    Quick sample:

    Surviving Divorce: A Handbook for Men
    by Gay Search

    A well-written and challenging book which I bought for my Uncle Sandy as he attempts to cope with the aftershock of divorce. Unfortunately he thought the author's name was a coping strategy being suggested and he refused to read it.

    (Five Stars; 38 out of 40 people found useful)

  9. A MINI TREASURE! by Lagged2Death · · Score: 2, Funny

    G. Cooke, TX! Why, just the name is inviting. I've found these reviews to be a mini treasure! After diving in once, you won't be able to resist going back for more. These reviews will make a treasured gift, and keep you on your toes.

  10. Re:Bil Keane Family Circus reviews by Shadow+Wrought · · Score: 4, Funny
    As promised (well sort of) I found an archive of the Bil Keane reviews. Absolutely hysterical.

    Mutant Dog

    Click on the Bil Keane icon for the archive.

    --
    If brevity is the soul of wit, then how does one explain Twitter?
  11. Re:Known, but why isn't anything being done about by CKW · · Score: 5, Funny

    eBay should extend an auction by 5 minutes or an hour or a day each time someone bids on an item. That'd get rid of "last minute bid services". (I'd suggest a 5 minute extension - because then there's a natural time for everyone interested in an item to "gather" together and do the final bidding.)

    Shit, I should patent that.
    .

  12. Henry Raddick Reviews by RaboKrabekian · · Score: 4, Funny

    Lots of good stuff here, just browse through them:

    Henry Raddick's Reviews

    Here's an example, for the book "Surviving Divorce: A Handbook for Men" by Gay Search:

    A well-written and challenging book which I bought for my Uncle Sandy as he attempts to cope with the aftershock of divorce. Unfortunately he thought the author's name was a coping strategy being suggested and he refused to read it.

    --
    "Moderate drinking can help prevent amputated limbs" -- Abigail Zuger, NYTimes, 12/31/02
    1. Re:Henry Raddick Reviews by vandemar · · Score: 4, Funny
      Henry Raddick's works are an example of reviews as an entertainment media. Every one of his reviews are insidiously funny, yet giving the impression of being informative at the same time. I seriously doubt that he has read any of the books he reviews. Here's another example:

      "The Maltese : Diminutive Aristocrat" by Vicki Abbott, George Gwilliam

      A first rate guide to this extraordinary breed. The book deals with all aspects of ownership and care with admirable thoroughness it even gives tips on how to spot when your dog is liquefying into a pool of itself.

      He's also the same person who wrote the Andrew Lloyd Weber reviews that were taken down by Amazon. Funny stuff.
    2. Re:Henry Raddick Reviews by Mitchell+Mebane · · Score: 3, Funny

      Heh heh...

      For God, Why Did Dad Lose His Job? by Katherine Marko, Kathy Counts (Illustrator)

      A truly wonderful guide which has enabled me to explain my recent sacking for vandalising company property to my children in terms of a minor act of redemption. First rate.

      Hey, at least this guy is imaginative.

      --

      The roots of education are bitter, but the fruit is sweet.
      --Aristotle
    3. Re:Henry Raddick Reviews by The+Wookie · · Score: 3, Funny

      Just had to add another Raddick review, for the video "Know Your Pug"

      ***** Tremendous February 24, 2002

      An excellent guide which is helping me get to know my pug Grendel, which is not an easy job. My children have taken to attaching surprisingly realistic stick-on ears to his rump and he turned around and bit me recently when I tried to put a piece of cheese rind into what I thought was his mouth.

  13. Not Amazon, no by LarsWestergren · · Score: 5, Funny

    Obvious answer - Nope, don't trust Amazon reviews. I'm quite sure if there are too many negative reviews of an item, they remove them. How many items have you found with an average of less than three stars?

    When the "listmania" stuff first came I made a couple of lists one evening when I was bored, one of them was "10 worst films ever", featuring Armageddon, Waterworld, Independence Day and so on. It was quickly removed.

    Still, the filters and the reviewers sometime let through stuff, and people can still take the piss out of some products if they
    are creative...

    "What really makes David Hasselhoff stand apart from his contemporaries is his magnificent voice. Some critics have compared his resounding tenor to that of Mario Lanza or Johnny Hartman, but I would compare it more to a wounded jackal getting whipped by a screaming pornfilm fluffer.

    So enjoy this comprehensive collection of Hasselhoff's greatest. You won't regret a moment of it!"


    Check it out, there are 449 reviews in that style...

    --

    Being bitter is drinking poison and hoping someone else will die

    1. Re:Not Amazon, no by LarsWestergren · · Score: 4, Funny

      I have a special fondness for review nr 6, Hot Shot City, which is especially good.

      --

      Being bitter is drinking poison and hoping someone else will die

    2. Re:Not Amazon, no by tswinzig · · Score: 3, Funny

      The really strange part is how most of them include some variation on the phrase, "The song 'Hot Shot City' is particularly good."

      WTF is going on!

      --

      "And like that ... he's gone."
  14. Re:Cheap reviewers by riflemann · · Score: 5, Funny
    Classic, from Froogles 'about' page:

    "If you have a question, comment, suggestion, complaint, or personal request that we assist in the transfer of funds from a deposed dictator , please send an email to froogle-support@google.com."

    (my emphasis)

  15. Re:Trust by mceder · · Score: 3, Funny

    Oh no! And I bought that Segway based on their users review.. I mean, sure I will invest $5,000 based on what other people think!

  16. Re:Proof in the pudding. by beanyk · · Score: 5, Funny
    Ignor reviewers that say "Wonder product! I am completely satisfied." or "Waist of money!". They don't tell you anything.


    Well, they tell you they aren't English teachers.
  17. The Truth Is Out There! by airrage · · Score: 5, Funny

    Okay, running Gail Cooke through an Anagram Generator, I get 'A GECKO OIL'. As we all know a gecko is a type of reptile, or should I say snake? We all know that selling 'Snake Oil' conjures up a marketing scam. So, Gail Cooke = Snake Oil.

    Thank you. Is there like a prize or something for like the best post ever? I now kneel as you bestow thy Karma upon thee.

    --
    "This isn't a study in computer science, its a study in human behavior"
  18. Slashdot poster not legit? by banda · · Score: 4, Funny

    So there's this Slashdot user named "Anonymous Coward" that posts several thousand times PER DAY! Very little of what he or she writes is useful. I'm having a hard time believing that one person can generate this much garbage.

  19. Re:Trust by Jaysyn · · Score: 5, Funny

    Amazon's "approvers" are probably on loan from the Patent Office...

    Jaysyn

    --
    There is a war going on for your mind.
  20. Re:Customer reviews tend to be extreme by Peter+Trepan · · Score: 5, Funny

    Slashdot's version:

    Linux: Customer Review: * * * * *
    Linux is the most advanced operating system on Earth!!! And I just loved figuring out how to compile the source code for my keyboard driver!!!

    Macintosh: Customer Review: * - 1/2
    Who the hell makes a computer with just one mouse button? And only 60 frames per second in Quake III? I require at least 850.

    Star Wars: The Phantom Menace Customer Review: * * - 1/2
    I liked George Lucas' old stuff. You know, before he sold out to Hollywood.*


    *Dow Jones/Australia disclaimer: No claim is made that George Lucas is any better or worse than other overrated sci-fi directors.

    --

    Step into a huge movement. Don't Tread In Me.

  21. Re:MOD PARENT WAY UP by NixterAg · · Score: 3, Funny

    My wife is pre-med. I'm the one who's hoping to be driving the Lincoln SUV carting kids back and forth to soccer practice (pulling a Bass boat as well). You've just got to pick 'em right.

  22. Do they really now? by Conspiracy+Theorist · · Score: 2, Funny

    Ok, so I followed the link to G. Cooke's reviews and then out of sheer curiosity followed the link to Professional Clog - Polyurethane -- Blue and down at the bottom of the page found this:

    Customers who wear clothes also shop for:

    Rather than the ones who go naked, right? But it gets better. Look what they shop for:

    Clean Underwear from Amazon's Target Store

  23. Re:Extremes by Dungus · · Score: 2, Funny

    Its funny how, by rewording and reposting a comment, you can once again be modded up. Slashdot is spectacular.

  24. Re:Some do Some don't by lugonn · · Score: 3, Funny
    Amazon has an editorial staff of hundreds that review the various things they sell. That does not mean they only get paid for writing favorable reviews.

    This lady is not an Amazon employee or on their payroll, she is just looking for validation for her meaningless life by publishing reviews and GIVING them to web sites. GIVE is the important qualifier here.

  25. Re:Trust by platypus · · Score: 5, Funny
    Yeah, amazon seems to be really, uhmm, anal about the reviews.

    Take for instance an cd from david hasselhof, let's say this and others.
    You'll find:


    • 3 people recommended The Ultimate Guide to Anal Sex for Men in addition to Looking For-Best of David Hasselhoff
    • 3 people recommended Masturbation Memoirs 1 & 2 instead of Looking For-Best of David Hasselhoff [IMPORT]
    • Gifts to buy for people you don't really like: A list by mikelipari, creative gift buyer



    Really, I bet the people at amazon are laughing their ass of when they see something like that.

    PS:The song Hot Shot City is particularly good.
  26. Re:No you can't... by Anonymous Coward · · Score: 2, Funny
    In fact, you probably won't believe this, but Amazon spends time/money making sure that authors and they're friends don't post positive reviews for their publications, to artificially alter the books ratings.

    Hmmmmm.. I guess they missed this one.

    Not that I'm biased..., January 18, 2001
    Reviewer: Kendra K. Hodges from Little Rock, AR United States
    I think this is a wonderful book. Anyone interested in World War II information will find it to be very informative. And I'm not saying that just because I'm marrying the author. Really! It's a great book! I promise!

    By the way, she gave the book five stars.

  27. Re:Obligatory Simpsons Reference... by Myxorg · · Score: 2, Funny

    This gets my worst review ever, seven thumbs up.