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Sendo vs. Microsoft: The Truth Comes Out

igotmybfg writes "The Register has a story which includes many details about the phone maker's Texas suit against the software giant. It seems that Microsoft had much more to gain from letting its partner fail than helping it to succeed: in the event of a bankruptcy, Microsoft acquired all of Sendo's intellectual property related to the z100 Stinger SmartPhone, and was then free to do whatever it wanted, which in this case turned out to be going behind Sendo's back and making a deal with Orange SPA." Read our original article about this to get more background information.

79 of 357 comments (clear)

  1. Wow by psyconaut · · Score: 4, Funny


    I'm astounded. I truly can't believe a household name such as Microsoft would be involved in underhand business practises.

    Seriously, the law makers in the US should probably look into Microsoft being a monopoly....don't they have these things called antitrust laws too?

    And Bill Gates looks like such a nice guy. How can he be evil when he wants to save children in third world countries from AIDS?

    1. Re:Wow by jc42 · · Score: 5, Insightful

      How can [Bill Gates] be evil when he wants to save children in third world countries from AIDS?

      Well, according to several recent reports on his contributions to various efforts, he wants to save them from the threat of linux even more he wants to save them from AIDS.

      --

      --
      Those who do study history are doomed to stand helplessly by while everyone else repeats it.
  2. Sendo needs better lawyers... by HiyaPower · · Score: 5, Informative

    When you walk into the lion's den, you need more than a g-string on. To have put themselves in a position where M$ could grab Sendo's intellectual property by not giving them anything is stupid.

    That said, dealing in bad faith is something that is tortous. I hope Sendo recovers the stars the moon and the sky from these bastards.

    1. Re:Sendo needs better lawyers... by SerpentMage · · Score: 5, Interesting

      No the argument that Sendo is raising is very legit. Their argument is that they and Microsoft entered into a deal where the aim was to sell product. While they had backdoor clauses, MS, it would appear dealt in bad faith.

      Bad Faith is not something to underestimate. Whenever you enter into a contract you have to actually pretend to support the contract. Because otherwise you will be in contempt and be VERY liable. In fact this could get very messy for MS if it is proven that they acted in bad faith.

      This could be the case that kills MS. Think about it. This company had a once in a life time offer. They were ready, but the company they wanted to deal with was not. Result, you kill that company. You are liable because potentially the other party could have become very large and very rich.

      I guess finally history is catching up to MS.

      --

      "You can't make a race horse of a pig"
      "No," said Samuel, "but you can make very fast pig"
    2. Re:Sendo needs better lawyers... by plugger · · Score: 5, Insightful

      That's what I thought on first reading the article, but maybe this extract is significant:
      ...summer comes, and the code isn't ready. It isn't ready in the autumn, either, and this starts to play hell with Sendo's budgets. December rolls round, and according to Sendo, bugfixes that carriers have requested are being refused by Microsoft. Sendo is in a cash crisis, and a call to VCs is spurned. So Sendo asks Microsoft for a further cash injection, which is declined:
      "Microsoft refused with the full knowledge that this refusal would push Sendo to insolvency", claims Sendo in the filing.

      So, it looks like MS failed to deliver the software on time, which caused a cash-flow problem for Sendo. According to the story, MS also refused to make a scheduled payment to Sendo, thus causing them further financial difficulties.

      A friend of mine has an Orange/MS phone. Judging by the problems he has experienced (counter-intuitive address book, problems connecting via GPRS), I think MS have had genuine problems getting the software right. I mean, this phone shipped about a year after MS failed to deliver working code to Sendo, and it still isn't finished.

      I doubt this is a conspiracy by MS to steal Sendo's IP, but it still looks as if they bear some responsibility for the situation. If they signed a contract and can't honour it, they should be held accountable for any damage that causes.

    3. Re:Sendo needs better lawyers... by squiggleslash · · Score: 3, Informative
      That's crap, though. If you read the article, they're basically suing MS because MS won't give them more money.
      Not in the article I read. In the article I read, Microsoft deliberately delayed the OS they had promised to Sendo with the specific aim of driving Sendo into bankruptsy, and using the time in between to gain critical information about Sendo's technologies that could then be passed on to competitors.

      If you're summarising that as "suing MS because MS won't give them more money", then you have a wierd way of looking at the world. Presumably the Cold War can be boiled down to Stalin not giving Truman more money too, or something.

      --
      You are not alone. This is not normal. None of this is normal.
    4. Re:Sendo needs better lawyers... by rseuhs · · Score: 5, Insightful
      That's like suing your parents after they pay for the first five years of college and then refuse to pay for year six.

      Well - no.

      Microsoft promised to have Stinger ready in summer 2001. Without Stinger, Sendo couldn't make any money. Over a year later Microsoft still hasn't got the product ready and is refusing to fix some of the bugs Sendo found. You get the picture?

      So yes, Sendo was stupid. Everybody is stupid who thinks Microsoft can put out a working product in schedule.

    5. Re:Sendo needs better lawyers... by Locutus · · Score: 4, Insightful

      This is what Microsoft does all the time. The "partner" is rendered so weak by Microsoft that a fraction of what the technology is offered as a settlement and usually taken. FEW cases against Microsoft actually go to trial.

      Here's how it work:
      1) Microsoft promises to feature YOUR product so you sign an agreement
      2) Microsoft stalls while it's engineers figure out what/how you are doing what you're doing and how they can Window-ize it. By Window-izing, I mean make it proprietary so it'll only run on a Windows based OS.
      3) YOUR company starts getting fed up with all the Microsoft engineers running your engineers in circles and delaying the product.
      4) YOUR company starts running low on capital and now is getting REALLY tired of Microsoft. Legal threats start here.
      5) YOUR company files legal action against Microsoft for all the things they did illegally. The list is long. From stealing secrets, sharing them, stealing employees, delayed product, etc
      6) YOUR company shrinks to 1/4th it's previous size and sales all but have dried up as Microsoft announces it's version of YOUR product to be released in the next quarter or two.
      7) YOU and your one remaining lawyer decide to take the 1 million dollars Microsoft offers to settle the case.
      8) YOU give your lawyer 3/4 of the settlement amount and you pay YOUR remaining closing costs to shut the lights out on your multi-billion dollar business which Microsoft now owns for a fraction of what it would have cost them if YOUR product hit the market.

      This is what it means to be a Microsoft partner and those that have been down this road are not vocal about it. You don't put up signs when your business has been raped by Microsoft.... IMHO.

      LoB

      --
      "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
  3. sounds like the mafia... by garcia · · Score: 4, Insightful

    Only summer comes, and the code isn't ready. It isn't ready in the autumn, either, and this starts to play hell with Sendo's budgets. December rolls round, and according to Sendo, bugfixes that carriers have requested are being refused by Microsoft. Sendo is in a cash crisis, and a call to VCs is spurned. So Sendo asks Microsoft for a further cash injection, which is declined:

    "Microsoft refused with the full knowledge that this refusal would push Sendo to insolvency", claims Sendo in the filing.


    This sounds an awful like the Mafia. Take over a business. Milk the shit out of it. Keep saying you will take care of it. Burn the damn place down when it fails (as if you cared in the first place).

  4. yeah baby by Anonymous Coward · · Score: 4, Insightful

    Watching the free market in action is like watching a lion rip apart a gazelle on animal planet.

    woohoo!

    1. Re:yeah baby by rseuhs · · Score: 3, Insightful
      Wrong. This isn't survival of the fittest.

      Microsoft was too incompetent to ship their part of the product in time. Sendo is paying for Microsoft's incompetence.

    2. Re:yeah baby by rseuhs · · Score: 3, Insightful
      You think Microsoft purposely delayed the product to their only partner, purposely destroyed their already damaged reputation and purposely destroyed their future in the wireless market?

      In the wireless market, Microsoft is as dead as Sendo. Stinger still is not working as promised and we will see how long Orange will ship a half-ready product.

      No. Microsoft did not plan it that way. It's just the typical asshole's "if I can't have it, nobody shall have it" attitude caused by incompetence and overconfidence. Microsoft are not evil geniuses, they are incompetent bullies.

  5. Re:HOW STUPID CAN SENDO's executives be? by Alan+Partridge · · Score: 5, Insightful

    "Sendo got what they deserved - for neglecting the reality of harsh businesses practices."

    Not at all, business relationships - like all relationships - must have a basis of trust to succeed. Sendo obviously made the mistake of thinking that Microsoft was run by humans.

    --
    That was classic intercourse!
  6. They're suing *who* again? by Skyshadow · · Score: 5, Insightful
    Seems like the lawsuit here really ought to be "Investors in Sendo v. Sendo Execs".

    In MS's defense, there is no (nor should there be any) law against getting into really sweetheart deals at the expense of the other party. If I see an antique on eBay selling for $5 that I know to be incredibly valuable, I should buy it -- I'm under no imaginable obligation to contact the seller and let him know he's an idiot.

    And so it appears in this case: whoever was making decisions at Sendo really, really screwed up. They gave MS the power to destroy them, then gave them huge incentive to do so.

    That's life.

    --
    Every year during my review, I just pray the words "slashdot.org" aren't mentioned.
    1. Re:They're suing *who* again? by Qzukk · · Score: 5, Insightful

      It appears that the deal included some expectation that Microsoft would make certain payments of capital, as well as provide the software on-time (or a reasonable software-world representation of such) which according to the story neither happened.

      Its one thing if Sendo signed a paper saying "Go bankrupt and we get your stuff", another entirely if the paper said "We'll do these things to prevent you from going bankrupt, but if you do anyway, we get your stuff" and then not having "these things" done.

      --
      If I have been able to see further than others, it is because I bought a pair of binoculars.
    2. Re:They're suing *who* again? by Planesdragon · · Score: 3, Informative

      I'm under no imaginable obligation to contact the seller and let him know he's an idiot.

      No legal obligation, but there are plently of moral and ethical ones. In a like vein, if you were to contact the seller and your appraisal was accurate, he'd be under the same kind of non-legal obligation to give you first crack at the antique--or just a "finder's fee."

      As someone else pointed out, there are laws against getting into extremely one-sided deals--Usury, bad faith, court policy, etc. No law against making a bad deal, but there are laws against one-sided "mafia" deals.

    3. Re:They're suing *who* again? by miffo.swe · · Score: 3, Insightful

      Never ever should the abused party be the one who gets the blame. They acted in good faith wich is in my world a good thing. If Microsoft then abused this good faith that is a bad thing done from Microsofts part.

      Clearly even companies need to have some sort of regulation and rules to work by. Else doing business becomes "he who is the dirtiest snekiest win" and that doesnt benefit anyone but the one with the least concious possible. Anarchy and capitalism isnt the same thing.

      --
      HTTP/1.1 400
    4. Re:They're suing *who* again? by pubjames · · Score: 3, Interesting

      If I see an antique on eBay selling for $5 that I know to be incredibly valuable, I should buy it -- I'm under no imaginable obligation to contact the seller and let him know he's an idiot.

      Actually, the law may be more complex than you expect. There was a case in the UK - I believe the law in the UK is similar to the US - I can't remember the exact details, but the case was of an old lady who had led a very sheltered life and then suddenly got rich, and decided to do up her house. The builders realised that she didn't have a clue and so got her to sign contracts with greatly inflated prices. She signed them and everything was legit as far as the contracts were concerned, but friendly neighbours realised she'd been exploited and helped her take legal action against the builders. She won, despite having signed the contracts of her own free will.

    5. Re:They're suing *who* again? by monomania · · Score: 5, Interesting
      there is no (nor should there be any) law against getting into really sweetheart deals at the expense of the other party....

      Three scenarios:

      1. Your beloved wife dies, and you are paid her life insurance to compensate. You are rich, but miserable.

      2. You have grown disenchanted with your marriage, and murder your wife for the insurance money.

      3. You actively seek out rich women to marry and murder.

      Now, business contracts with such terms as Sendo/MS implemented exist to obtain, if necessary, in worst cases, a situation similar to the First scenario. On the face of the evidence, MS operated according to the Second, and may additionally (upon examination) be shown to have operating along the lines of the Third.

      This is not business as usual -- unless you are, say, an Enron executive. And it's a really bad time for MS to be proven of that ilk in court...

    6. Re:They're suing *who* again? by kin_korn_karn · · Score: 3, Interesting


      This case seems to fall under what they call "promissory estoppel". This is where a contract is entered that will cause grievous harm to the signee if it's not carried out. Microsoft didn't hold up their end of the deal, and Sendo failed. If Sendo can prove that M$ knew this would happen M$ is liable for the bankruptcy and probably whatever back pay the former employees are owned. If they can prove that M$ INTENDED for this to happen they can get punitive damages. I kind of hope this doesn't happen because the board types are the ones who pocket the damage money.

      IANAL of course, but I remember this kind of thing from business law in school. If I'm wrong, mod me to -1 so nobody gets misinformed.

    7. Re:They're suing *who* again? by TekPolitik · · Score: 4, Insightful

      This case seems to fall under what they call "promissory estoppel". This is where a contract is entered that will cause grievous harm to the signee if it's not carried out.

      This isn't what promissory estoppel is - promissory estoppel is where there is reasonable reliance on a promise or expectation without there being a contract, or where the representation is contrary to contractual rights. There is no obvious estoppel arising here.

      The facts as reported in the article, however, would clearly make out the tort of deceit (broadly - making a knowingly or recklessly incorrect representation that causes loss to the person to whom the representation was made. This amounts also to fraud if the person making the representation gains from it), several breaches of contract, and several breaches of fiduciary duty.

      As described, the facts suggest the relationship was a partnership arrangement, although we'd need to know more about the facts to decide on this. If it was a partnership relationship (and the fact that they call it a partnership has no bearing on this question), then MS had a fiduciary duty to its partner that was clearly breached.

      However the facts described also indicate Microsoft breached the contract by delivering software late and by not meeting its capital injenction obligations. Assuming the facts supplied to be true and not omitting any important details, then Microsoft would be liable to put the the victim in the position they would have been in if the obligations were met - including covering the value of any porofits that would have been made. This could be expensive even in Microsoft terms, although it won't compensate the shareholders because it won't account for stock market gains.

      If they can prove that M$ INTENDED for this to happen they can get punitive damages

      Punitive damages might arise from deceit, but not from an estoppel, breach of fiduciary duty or a breach of contract.

  7. How brazen can Microsoft's executives be? by MonTemplar · · Score: 5, Insightful

    I mean, if I would have THIS clause in the contract, it is NORMAL to assume that MS would play hardball to then gain all the rights. This is to be expected. Unless they crossed some lines then (which to proove will be the problem of Sendo), Sendo got what they deserved - for neglecting the reality of harsh businesses practices.

    This part doesn't suprise me much, having read up on the history of Microsoft's dealings with its 'partners' over the years.

    What gets me is that this sequence of events started back in 2001, at the time that Judge Jackson was throwing the book at Microsoft for, amongst other misdemeanours, doing the very same thing they were evidently planning on doing to Sendo!

    Even if Sendo's case falls flat, it will have served to make Microsoft's circle of friends even smaller. What more proof could you ask for to show that the people in charge of Microsoft have not learned to play fair?

    --
    -MT.
    1. Re:How brazen can Microsoft's executives be? by haggar · · Score: 5, Interesting

      Interestingly, executives in software companies don't seem to learn from history/other's mistakes: I guess you know how MS stole valuable assets and IP from borland trough their engineers - made very high offers to the Borland engineers while contacting with Borland for "cooperation". Well, the same identical thing happened years later to Oracle (with Microsoft, of course), after which MS SQL server started to suck less.

      --
      Sigged!
    2. Re:How brazen can Microsoft's executives be? by Locutus · · Score: 3, Interesting

      can't figure it out why year after year and company after company falls prey from being a Microsoft "partner". It stunned me when Sun signed their now famous licensing agreement with Microsoft. The road was already littered with victims from legal contracts gone bad when one of the parties involved is Microsoft.

      Maybe the legal experts hired are all so cocky they think they will be the ones to make a Microsoft "partnership" work. Maybe the exec's want to cash in on the quick boost in their stock price when the press releases hit. Personally, I think it ego and the exec's think they are smarter than all those that have failed before.

      Sendo didn't "get what they deserved" but what they got was surely not unexpected if you've been in the industry for more than 5 years.

      Regarding Oracle; maybe that's why they went dumpster diving? Larry surely has few kind words for the Redmond gang and would be willing to spend what it might take to fry Microsoft in court. With the right evidence of course.

      LoB

      --
      "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
    3. Re:How brazen can Microsoft's executives be? by haggar · · Score: 3, Informative

      I agree with your points. But I must add, the DOJ had all the right evidence, and yet, it failed.
      I am not going to analize why, that would really take us quite far, but I can't help thinking that 40 billion in cash gets you a long way.

      --
      Sigged!
  8. Microsoft's business model by Anonymous Coward · · Score: 5, Funny

    1. Profit. 2. Profit???? 3. Profit.

    1. Re:Microsoft's business model by Alan+Partridge · · Score: 4, Funny

      1.Promise
      2.Confuse
      3.Delay
      4.Move Goalposts
      5.Destroy
      6.Get Sued?
      7.Profit!

      --
      That was classic intercourse!
  9. Tiem will tell... by vpreHoose · · Score: 5, Insightful

    if Sendo engineers can actually integrate onto a Series 60 platform.
    Just because the OS can't do what you need, then just bypass it. A classic example of this is SIM Locking to a particular network, or group of networks. The SDK (Pocket PC 2002 and Smartphone) doesn't support this. Sendo complain, HTC, MiTac, Samsung, and Compal work around it (to varying degrees of success).

  10. From the article: by Amoeba · · Score: 3, Funny
    But it was never a partnership of equals, alleges Sendo, and after promising that StinkerOS was ready in the middle of last year, Microsoft used the delays to uncover Sendo's integration secrets and carrier relationships, and then cut off their air supply, using this knowledge to promote its new sweetheart, the Orange SPV instead.

    Emphasis mine. I really don't think I have to add anything to this quote. ;)

    --
    Do not taunt Happy-Fun Ball
  11. You'd better believe it... by Anonymous Coward · · Score: 3, Interesting

    I knew about this months ago - no I don't work for Sendo, Microsoft or any subsiduaries or affiliates.

    I kept telling people but all they said was 'well that's not the way we've heard it'. Eventually the truth appears and it is even worse than was origionally described to me, and that made my toes curl !!! (I believe there may be even more to come out yet.)

    But this is how M$ has done business for a long time. What really boggles my mind is that people still queue up to do business with M$. They must know that if what they have is slightly inovative or 'required' by M$ they are going to get screwed over !

  12. It's OK folks, by countach · · Score: 5, Interesting

    Don't believe this nonsense. For example Microsoft would NEVER, screw over Miguel de Icaza and the MONO effort. Trust them. If Microsoft says they support the MONO effort, we can take them at their word. They are people of high integrity and whatever they say, they mean. They would never lead others along the garden path, with every intention of crushing them later on.

    +5 Sarcasm.

    1. Re:It's OK folks, by miffo.swe · · Score: 4, Funny

      I actually agree totally with you. I think MS will screw Miguel de Icaza so hard that he wont sit again in years. Mono in itself is admirarble but its origin spells bad future. Microsoft is just using Mono to be able to say .net is x-platform and then when market share is anough in comes version 1.1 breaking all compability with Mono.

      --
      HTTP/1.1 400
  13. Could the fate of microsoft be made in civil court by WPIDalamar · · Score: 4, Interesting

    With all these civil cases going on, could they shape MS's behavior more than the antitrust trial?

    I could see a future where microsoft is afraid to do the "bad things" they like to do for fear of lawsuits .... but then I think about their huge pile of money, and the idea seems laughable.

    And what ever happened to the EU antitrust type trial?

  14. Re:HOW STUPID CAN SENDO's executives be? by Anonymous Coward · · Score: 4, Insightful

    I guess this is a more-or-less standard part of any (exclusive) contract: if one partner fails, the other gets the freedom to make new deals with new partners.

    Stupid? No, hardly. The alternative would be that M$ could not sell *any* phones if and when Sendo fails.

    Of course, Sendo should have insisted on a "M$ will not run us into the ground" clause. But really, trust *is* a major part of business.

  15. Re:I'm starting to understand by Anonymous Coward · · Score: 5, Insightful

    You can try to twist this in any pro-microsoft way you like, but the plain fact is that they have again been very, very bad.

    And we are not talking about some presumed badness that may or may not happen in the far future. We are talking about well-documented badness that happened just now.

    Running your business partners into the ground and stealing their trade secrets is NOT normal business practice.

  16. They have proven it again. by miffo.swe · · Score: 5, Insightful

    If you are a company with any intellectual holdings or patents, dont ever work with Microsoft. If you only manufacture things and dont know anything about what you do then its fine.

    Its nearly written in stone since before. Microsoft is a midas touch to any company with any form of knowledge that works together with them. Sendo should have realized this ofcourse. Still that doesnt in any way defends what Microsoft did wich clearly fradulent behaviour and underhanded business practises. If every company behaived like Microsoft all resources would go to fighting instead of developing good products. This kind of mafia methods needs to stop now!

    In my book thats bad for me and other consumers.

    --
    HTTP/1.1 400
  17. Business as usual by johann_moeller · · Score: 3, Insightful

    Let's face reality. That is the way business is exercised nowadays. I fully agree that it should not be that way, but there are certain points that enforce that behaviour. Hordes of shareholders demanding better results and higher profits every quarter are one side of the coin. Nobody believes that Microsoft will be able to keep its profits rising within the same industry for years and years. The aim is to increase the amonunt of industries and therefore increase the opportunities to push the Net Income even further above. No need to tell you that MSFT hat an income of $9.27 billion on sales of $30.0billion. Now it is your duty to show me a way to increase profits without increasing sales....

    Summing up - The aim of Microsoft is to increase profits - no matter which methods they use. Time for the govt to step into the ring and show them what they are allowed to do and what they aren't.

  18. Re:This looks quite serious by madprof · · Score: 4, Insightful

    OK. Biggest computer company.
    Who have no phone market share. Show me they have a winning strategy in that marketplace and I'll believe you have a point in this instance.
    You may be right about desktop apps but this is just not the same.
    Similarly games companies, if looking to tie themselves to a console maker, would do better to tie themselves to Sony than MS.

  19. Standards by den_erpel · · Score: 5, Insightful

    From the article:
    To Americans, the telecom world's model of promoting growth through vertical investments (a Nokia or an Ericsson bails out the carriers) and through IP sharing (yeuch!), and promoting common standards (that's goddam Communism!), must look like a filthy and incestuous business.

    Perhaps slightly unrelated (yes, mod me down), but I wonder if the cell phone market would ever have been that successful as it is now without these common standards, especially if you think that the mobile market/penetration is the largest in Scandinavia. Imagine a world where a Nokia phone could not communicate with a Sony/Ericsson, what a waste of resources would that be, ... I would say we're lucky this technology wasn't determined by American companies (and I basically don't care if they are European or Asean), or else we'd pay double for our phones, just for the patents to use the proprietary communication format.

    But hey, isn't that exactly what we have on the desktop?

    --
    Genius doesn't work on an assembly line basis. You can't simply say, "Today I will be brilliant."
  20. This doesn't change anything by Anonymous+Custard · · Score: 5, Insightful

    1. Sendo sues MS.

    2. MS fights for a little while.

    3. Sendo gets more desperate, and settles with MS for enough money to appease their investors.

    Case closed.

  21. That's the hard way of doing it.... by countach · · Score: 4, Interesting

    The easier way is that MS just says "Sorry folks, we have a patent on XXXX, and you can't use MONO any more. Oh by the way, since it is now so ingrained into Gnome, you can't use it either. Oh, and since all those Linux disks have Gnome on them, you'll have to destroy them all too."

  22. Re:And another thing.. by madprof · · Score: 3, Informative

    They insult everyone, to try and be fair.
    Hence Intel is ChipZilla and AMD is ChimpZilla.
    The only exception to this really is when it comes to figures in the Linux world.

  23. Nokia by CaptainZapp · · Score: 4, Informative
    This shows pretty nicely why Nokia was right to avoid the boys from Redmond like a mixture between syphillis and herpes.

    Seemed to be a smart choice after all..

    --
    ich bin der musikant

    mit taschenrechner in der hand

    kraftwerk

  24. Enabling environment? by Allt · · Score: 5, Interesting
    I found this interview with a former employee of Microsoft on Kuro5hin.
    You worked at Microsoft for ten years, then left the company two-and-a-half years ago. From your perspective, do you think Microsoft has fundamentally changed as a result of the antitrust lawsuit?
    My short answer would be "No".
    There were many positive things about the Microsoft work environment. But there were some negatives. People use the term "enabling environment" to mean a situation that encourages someone to act in a negative way, such as drinking alcohol heavily, by mitigating the negative impact of the behavior, and providing tacit approval for it. Well, Microsoft constructed an enabling environment for socially obnoxious behavior: it was welcomed and rationalized into positives. If you were late for meetings it meant you were busy doing important work, if you were extremely confrontational it meant you were passionate about your job, if you required subordinates to work long hours it meant you were committed to the product, if you turned down everyone you interviewed it meant you weren't soft, and so on.
    So Microsoft had this system that encouraged and rewarded people who acted a certain way. And some of that behavior trickled out into meetings with customers and partners, where they were correctly seen as negatives and helped foster the anti-Microsoft attitude. But since Microsoft kept hiring and promoting obnoxious people, they kept being obnoxious.

    I don't know how much truth lies in this, but when any organization becomes big enough, culture plays a big role in dictating what is allowed and what's not.
    1. Re:Enabling environment? by imadork · · Score: 4, Insightful
      Snipped from the blurb on the kuro5hin interview:
      So Microsoft had this system that encouraged and rewarded people who acted a certain way. And some of that behavior trickled out into meetings with customers and partners, where they were correctly seen as negatives and helped foster the anti-Microsoft attitude. But since Microsoft kept hiring and promoting obnoxious people, they kept being obnoxious.

      You know, I have been wondering whether my dislike of Microsoft goes deeper than just not liking their products, and goes straight to the attitude and culture they encourage in the business world.

      Consider some Microsoft ads that have been shown recently, pitched as "software for the agile business"...

      - A wine seller noticed half of his stock was just destroyed in a tragic accident, then instantly updates his inventory and doubles his price so the guy currently buying cases gets screwed. Are we supposed to think this is how businesses should be run? Any reasonable store owner I know of carries insurance for these circumstances, because they understand that screwing the customer will lead to less customers.

      - A bunch of Record Industry execs come up with a great marketing plan: somehow find out the E-mail addresses of everyone who bought a certain band's CD in a certain city, and send them e-mail direct marketing messages about concerts and other exciting offers. They even show that the fans are happy that they are getting this unsolicited spam! What gives?

      I understand that the real point of the commercials was to show how well all the systems talk to each other, but I find their examples extremely outrageous.Maybe I'm just a disgruntled corporate drone, but is this how most "agile businesses" want to operate? Because if it is, we have more to worry about than just Microsoft!

  25. Re:HOW STUPID CAN SENDO's executives be? by rseuhs · · Score: 3, Interesting
    Well, business is about trust.

    Think about it: Imagine you would make a deal signed with only a handshake with the local mobster-boss and another with Bill Gates.

    Which deal would you trust more?

  26. Re:What's the big deal? by wtom · · Score: 3, Insightful

    I am sure the Enron executives share your viewpoint, and wonder why they are in jail... After all, it's just doing business, isn't it?

    Perhaps one day some of the Microsoft folks can join them. We can hope, at least...

    Taking advantage of stupid or weak people/companies/customers/whatever is wrong, even if it *is* legal. It shouldn't be legal... One of those house-repair scammers tried to screw my grandmother (in her late 80's at the time). She did not fall victim, but others did. If she would have fell for it, would that have been OK? I see no moral difference between the small-time and big-time scammers.

    --

    Styrofoam IS biodegradable, you're just impatient!
  27. Re:duh by malkavian · · Score: 5, Interesting

    Uhh.. Score 5? Someone's got an odd concept of Capitalism.
    Capitalism works fine when everyone's honourable, and keeps their word, and basically plays the game. People make products and make money. Best product wins (votes=money).
    MS, as usual, are breaking the rules, and pulling their own game (kill all other contenders), which isn't Capitalism.
    In Capitalism, you end up with a flourishing ecosystem of companies providing a variety of competing products. Evolution selects the best.
    In the MS game, you end up with one monolithic power providing what it thinks is best for people.
    In fact, MS' way is more like communism than capitalism.
    "To each unto their needs'..
    MS decides what each person needs, and that's what they get, like it or not. It attempts to take all competition out of the arena, so, if you want an office suite, you have MS office, as MS has killed the competition.
    So, really, MS is anti-capitalist.

    Malk

  28. Comment removed by account_deleted · · Score: 3, Funny

    Comment removed based on user account deletion

  29. UK Sunday Press by Martin+S. · · Score: 5, Informative

    Over the Week-end this was plastered all over the UK's Broadsheets (quality) news papers in the last few day; and not technology sections but in the Business. The damage to Microsoft's reputation for bad-faith with the 'Captains of Industry' from this episode will be profound.

    There is also refuge for Sendo in UK bankruptcy laws, where Creditors have an incredible amount of power in the say of the winding up of a company. There are two forms, Administration, a private sector accountant is appointed to take over running of the business. He has absolute authority in to persue the Creditors best interests, even if the only real assets are IP, bad debts and damages. In this fails the next step is Insolvency, Government investigators from the DTI investigate why the business failed, have criminal investigative powers and can sequestrate assets of bad debtors, and prosecute offenders. If Sendo do go bust that is only the start of Microsoft problems.

  30. Patient, like Sauron by ackthpt · · Score: 4, Informative
    It seems that Microsoft had much more to gain from letting its partner fail than helping it to succeed: in the event of a bankruptcy, Microsoft acquired all of Sendo's intellectual property related to the z100 Stinger SmartPhone

    IIRC Microsoft has a stake in General Magic, which developed video software for handheld devices. It was of note, a few years ago, because General Magic was down to $1 a share when Microsoft took interest. Last I looked General Magic closed September or early October and was winding down completely about December. Guess who will get their IP, as a significant debtor

    --

    A feeling of having made the same mistake before: Deja Foobar
  31. Except under UK insolvency law by Martin+S. · · Score: 4, Insightful

    1. Sendo sues MS.

    2. MS stalls for a long, long time. Judge is too wimpy to issue an injunction.

    3. Microsoft refuses to settle. Sendo goes bankrupt from the legal fees.

    4. The Sendo's Creditors including the Accountants and Lawyers gain Sendo assets including the right to sue Microsoft.

    5. (Even more) profit for Accountants and Lawyers

    6. Microsoft now have no choice but to settle in order to cap the legal fees.

  32. Re:HOW STUPID CAN SENDO's executives be? by richie2000 · · Score: 5, Funny
    The local mobster-boss, of course. The Mafia actually has a sense of honour and ethics, it's just not perfectly aligned with everyone else's. Bill Gates does not have that sense, at all.

    OTOH, his sense of smell more than compensate for this deficiency - he can smell a dollar bill from a distance of 12 miles, even if the bill is downwind, underwater and he has a severe cold. This has been confirmed in secret tests in the Microsoft labs in Redmond.

    --
    Money for nothing, pix for free
  33. ms man on sendo board by geoff+lane · · Score: 3, Informative

    remember, MS had a man on the Sendo board. MS cannot now claim to not know the situation Sendo was in. If Sendo can show that the MS man acted against the interests of Sendo he's wide open to be sued by the shareholders. If Sendo can show that the MS man acted in bad faith on behalf of MS then MS is in deep s.h.i.t.

  34. Re:Why fraud pays by bruthasj · · Score: 3, Insightful

    Like all magic potions and wonder drugs, fraud doesn't always work. Take Enron and especially the accounting firm that influenced some of their decisions. They're lying flat on their backs because of fraudulent behavior. Now if Enron isn't big enough in your definition, I don't know what is.

  35. It's quite simple really. by Lethyos · · Score: 4, Informative

    Do not partner with Microsoft. Do not become inolved with a company that has a long, pathetic history of screwing-over anyone and everyone they even remotely deal with.

    Learn, people! If you play with fire, you'll get burned! Instead, choose to deal with organizations that are friendly because they understand the concept of doing good work to stay in business (open source vendors for example).

    --
    Why bother.
  36. Product development and business 101. by zerofoo · · Score: 5, Insightful

    Anyone familiar with the term "critical path"? That is the path in the development cycle that affects all others, and ultimately the deliverablilty of the product. If you delay the critical path, you delay the product.

    If you are planning a product that will determine the success of your company, you should make sure that critical path is kept in-house where it can be controlled. Sendo's management obviously didn't get this. (A better buisiness decision might have been to use an open source operating system and hire a bunch of developers to customize it for you.)

    This is why many smaller broadband companies went belly up in the ".com roaring 90's". They depended on someone else (telcos and cable companies) to deliver on their critical path. That's just plain stupid.

    -ted

  37. Re:Contract is law by Zontar+The+Mindless · · Score: 4, Informative

    > In the Anglo Saxon legal system, a contract has equal status as the law...

    Not quite. Clauses that require breaking the law are themselves illegal and can't be enforced.

    --
    Il n'y a pas de Planet B.
  38. That wasn't their business plan by Quila · · Score: 3, Insightful

    (A better buisiness decision might have been to use an open source operating system and hire a bunch of developers to customize it for you.)

    Their plan was to leverage Microsoft's marketing muscle in order for their product to be successful. Open source wouldn't have achieved that.

    Unfortunately for them if you lie down with dogs, you wake up with fleas.

  39. Oops, they did it again. by kfg · · Score: 5, Insightful

    I mean, really. Anyone considering a deal with MS that involves the transfer, licensing, ownership of IP to Microsoft should click their heels together three times and say:

    "Spyglass, Spyglass, Spyglass."

    It's not like MS hasn't been caught redhanded pulling this sort of crap before.

    KFG

  40. Re:duh by sqlgeek · · Score: 3, Insightful

    If everyone is honorable and keeps their word, etc., as you imagine then any given economic system will work well whether it be capitalist or marxist. The great and abiding issue is how to yoke the baser impulses within humanity into a just, viable economic system. Quite simply, how do we encourage the honorable, and punish the thieves?

    Scott

  41. Re:HOW STUPID CAN SENDO's executives be? by WindBourne · · Score: 3, Interesting

    I agree with you. I have been trying to figure out why so many companies sue MS for breach of contract? MS has shown that they know how to write contracts and/or how to buy courts. Either way, any company that deals with MS will get burnt if they are making any real money or they hold a key to the future. I personally think that Corel,Apple,Sun,Sybase,IBM,etc. have gotten what they deserve for doing deals with MS. I have also wondered why stock owners of public companies do not sue the company as soon as they get into a contract with MS? It shows that the company is risking too much.

    --
    I prefer the "u" in honour as it seems to be missing these days.
  42. Rights... by stubear · · Score: 5, Insightful

    I keep hearing on /. about this thing called a Constitution which guarantees one to be innocent until proven guilty. I guess that only applies selectively according to the whims of geeks? Rights exist to protect ALL whether you agree with or even like others. I guess all the whining is really the releasing of a bunch of hot air from people with no life.

    What did you expect IN THE FILING FROM SENDO?!?!?! "Microsoft treated us with the utmost respect, w screwed up and lost a bunch of money but we're going to use anti-Microsoft sentiment to push this case along and get a crack at the 40+ billion dollars they have sitting around just itching to be plundered by a bunch of lawyers."

    The filing is Sendo's side of the case but since it's a lawsuit against Microsoft and /. doesn't like Microsoft, ANY lawsuit, regardless of merits, is a good thing. Until the judge rules, neither side is guilty, PERIOD.

    1. Re:Rights... by sconeu · · Score: 3, Insightful

      People are assuming MS is guilty due to past actions...

      Go! Computer
      Stac Electronics
      Borland

      etc...

      --
      General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
    2. Re:Rights... by mao+che+minh · · Score: 4, Funny

      I wish I lived in the same magical and fantastic world where Microsoft Corporation might actually be innocent of wrong doing and practice honorable business practices. Unfortunately, I reside in reality.

  43. Bullshit! by DerFeuervogel · · Score: 3, Insightful
    Bullshit!
    A business's responsibility is to its stockholders, not its customers, not its partners or anyone else for that matter.

    If anyone wants to know why American Capitalism is failing this view says it all. Customers don't mean shit. The unfortunate thing is so many people believe this bullshit that it's hard to speak otherwise.


    Here is an idea. Start a _privately_ owned company and make a product and tell me again why customers don't matter. Seems that the minute the company goes public they are no longer in business to make anyone but Wall Street happy. This kind of idiotic thinking has just got to stop.

  44. Lion's share... by lynx_user_abroad · · Score: 5, Informative
    Borrowed from Dr. Larry Fogelberg but originally from Aesop:

    The lion approached the wolf and the fox, and suggested that they form a partnership for the purpose of hunting game. The lion explained that each had particular talents that would lend themselves to such a partnership. The fox was wily and could trick the quarry into the open; and the wolf was swift of foot, so that he could direct the quarry to where the lion lay in wait to complete the kill. After some discussion, the wolf and the fox agreed to enter into a partnership with the lion. All went as planned and a deer was killed, but when the wolf and the fox tried to share in the kill, the lion challenged them. They stood by, helplessly, and watched the lion devour the entire carcass. Afterward, they asked the lion why he had only left them a few scraps. The lion replied, "All I took was the lion's share."
    --

    The thing about things we don't know is we often don't know we don't know them.

  45. Re:And another thing.. by ChaosDiscord · · Score: 5, Funny
    This isn't bad editing, it's on purpose and only undermines the impact of the story by showing where the Register's bias is.

    I totally agree. I hate it when a news source shows where its bias is. Bias should be subtle so you get the illusion that you're just getting facts, making it easier to deceive myself that I'm getting objective news instead of slanted news. Have the bias hanging out, it's like a news organization's private parts hanging out. Won't someone think of the children!

    Now if you'll excuse me, I need to go review the carefully researched, reasoned, and unbiased discussion on the Wall Street Journal's editorial page.

  46. oh please! by Ender+Ryan · · Score: 3, Insightful
    Microsoft has a long history of treating their business partners like shit, helping them to collapse and reaping the benefits. I see people criticizing Microsoft for that, which is a valid complaint. Treating business partners in such a manner is NOT standard business practice, but it's standard practice for Microsoft.

    What gets me is that persons like yourself come to their defense so quickly. The same /.ers who complain about Microsoft also complain about Linux companies when they do equally "bad" things.

    And furthermore, WTF are you talking about "innocent until proven guilty"? THEY HAVE BEEN PROVEN GUILTY, IN COURT, MORE THAN ONCE!

    Sweet leaping Jesus, do you just ignore those facts so you can paint people who dislike Microsoft with a very broad brush?

    --
    Sticking feathers up your butt does not make you a chicken - Tyler Durden
  47. I'm not holding my breath,,, by TrentC · · Score: 4, Interesting

    I guess finally history is catching up to MS.

    Everyone thought the antitrust trial was where MS was going to meet up with its karma, too. Look where that got us -- a watered-down sweetheart "settlement" which does nothing to address the real problems with MS, let alone the issues presented at the antitrust trial.

    If this case turns into a serious legal threat, I wonder how many bribes^H^H^H^H^H^Hdonations and contributions MS will have to make in order to get another toothless "settlement".

    Jay (=

  48. Probably Redundant, but my Karma can afford it by EmagGeek · · Score: 4, Interesting

    But, anyone who actually believes Microsoft actually wants to be their "partner" in bringing "new products" to "market" is a blithering IDIOT. Microsoft isn't interested in being anyone's partner. M$ has enough money to go out and start its own mobile phone company. It's just cheaper and easier to spend $12M to steal the research and IP.

    These little startups, in their eagerness to play "big company" to impress their fourbucks-going friends, will ink any deal that brings in money, because that's all they see. They don't think ahead, and don't have any idea whom their friends and enemies are. Microsoft was probably interting and rotating the knife in their backs before the ink was even dry...

  49. Sure it does by sh0rtie · · Score: 4, Insightful

    sure it pays,
    • Is Enron still in business today ?
    • Is Anderson Consulting still in business ?
    • Is Kenneth Lay and his family living in a trailer park in poverty ?
    • Are the top 20 executives in Enron or Anderson and their families + friends living in trailer parks or tents pennyless too ?
    • Will the Enron/Tyco/AC/*.company fraudsters who are going to jail going to come out in 7yrs to poverty like usual petty fraudsters ?
    • How many of the top executives involved in the corporate frauds gonna retire in poverty like all the poor sods who lost their 401k's ?

    Now I don't know what your definition is of not working is, but if cash/assets are any measure of success i think the said "fraudsters" have done pretty well out of it don't you think ?, going to prison for 7 - 15years to come out a multi-millionaire from your embezzeled cash is hardly a failure.

  50. Re:Midas had a golden touch by miffo.swe · · Score: 3, Insightful

    Have you read the whole story about Midas? He, midas, turned people into gold when he touched them. That was profitable for midas but hardly for the ones touched by him. Not very fun being turned into gold and in the same time snuffed off?

    --
    HTTP/1.1 400
  51. Re:HOW STUPID CAN SENDO's executives be? by Chris+Johnson · · Score: 4, Insightful
    This actually warrants an 'insightful'. Organized crime bosses have to have subtlety- that Machiavellian thing going on- they have to do the smart thing to hold on to power, which will often mean establishing that their word is good.

    Microsoft has shown no interest whatsoever in having subtlety, or being trustworthy. In fact, they have filed amicus briefs supporting Nike in Nike's legal attempt to establish that corporations have the same rights to lie outright in public statements that a human being would have, so Microsoft is officially in favor of having their word be worthless.

    Any living Mafia don would tell you this was very foolish. If you expect EVER to deal with others who have power, you have to have them treating you as a person or entity with a position and coherent issues and concerns, rather than have them treat you as an essentially unpredictable object or inconvenient fact. When they no longer have reason to consider your stated wishes, you're in trouble even if you have power, because you've lost the ability to direct others through persuasion. All you have is brute force- and the 'uptime' of brute force is not 100%, ever.

  52. Re:This story is about the future.... 5/1/2003??? by Platinum+Dragon · · Score: 3, Informative

    Just a typo, but looks like there's a dyslexic editor on the Register's website. 5/1/2003 appears to be a bit too far into the future.

    Only if you're in North America. In Europe and much of the world, dates are written day/month/year, instead of month/day/year.

    Incidentally, it was a date-style conflict that convinced many people the anthrax letters from late 2001 were written by an American.

    --

    Someday, you're going to die. Get over it.
  53. Succeed for who? by raehl · · Score: 3, Insightful

    This is business, and the fittest businesses will prevail. A business which signs a contract giving all of their property to the other party in the event of a bankruptcy when the other party can more or less determine when that business goes bankrupt is obviously NOT a fit business.

    This is free enterpirse at it's finest: Sendo ceases to exist because it was simply a poorly run business.

    The only thing Microsoft is "guilty" of is preying upon the stupid. The relationship succeeded just fine - for the only party in the relationship that had a clue as to what it was doing. (That wasn't Sendo.)

    Next Slashdot News Story: "Man makes deal with Devil, sues when faced with eternal damnation after death."

  54. Man Sues Satan by raehl · · Score: 3, Funny

    OSHKOSH, WI (AP) - Oshkosh resident Al Grand filed suit in Oshkosh District Court Thursday against Lucifer, commonly known in the area as "The Devil", citing a breach of contract, following his untimely death in a bizarre automobile accident on Wednesday.

    "Lucifer made me an offer on Monday, promising to give me everything I could ever want on Earth in exchange for my soul. I had not been using my soul for much lately, so after sleeping on it, I signed the contract on Tuesday."

    That's when Al made his first request. "I didn't want to be too greedy right off the bat, but I've always wanted one of those Hummers, so I asked for one," said Al.

    But tragedy shortly followed: When driving through town on Wednesday, the vehicle's brakes failed and Al's new vehicle collided with a frieght train, pulled by CSX's engine No. 666.

    "Lucifer did not provide me what he promised. Instead of everything I ever wanted on Earth, all I got was a premature death and eternal damnation. I had no idea Lucifer could be so selfish and treacherous."

    When reached for comment, Lucifer's publicist Azreal stated, "The contract clearly specifies that upon his death, Al Grand's soul becomes the property of Lucifer Limited. We made no guarantees as to the time or manner of Mr. Grand's death. The Hummer's End User License Agreement, clearly printed in 6 pt. type in the user manual, also clearly states that the vehicle was provided as is, with no guarantees as to the suitability of the vehicle for any particular purpose, including driving."

  55. I wonder.... by SerpentMage · · Score: 3, Informative

    Here is why I wonder. The software industry and the telco industry are TWO separate things. Even now with MS going with T-Online has Orange concerned. Orange networks had a MS device, but now is one of many providers of that "same" MS device.

    Basically MS is giving punches before they are even established in the market. I am tempted to believe that they will not make it.

    Here is why. My wife just got a new phone. It was an Ericsson T68. REAL sweet. Small, has colour and many other neat features. MS competitors are huge devices with little battery power. And having talked to my MS friend in the US he tells me only MS employees are the ones using these types of devices. BTW this includes the Palm devices as well. It seems that people want small devices....

    What does this have to do with Sendo? I think that MS seriously has the lower hand and will loose this battle. And the reason is because they cannot get traction like they could in other markets.

    --

    "You can't make a race horse of a pig"
    "No," said Samuel, "but you can make very fast pig"
  56. Re:HOW STUPID CAN SENDO's executives be? by richie2000 · · Score: 3, Interesting
    Exactly. Mafia bosses can (most of the time anyway, there are bound to be psychopaths there too, but they usually don't dance around a stage screaming "Developers!") be relied upon to adhere to the Mafia's set of standards, ethics and rules. They have been taught since childhood to respect their elders, care for their family and provide for their 'extended family'. They are, in their own cultural context, very predictable. This makes them tempting to do business with.

    On the other hand, Microsoft VPs are a pack of hungry, rabid dogs on meth that would not only bite the hand that feeds them but continue up the arm until they choke.

    Herein lies also a fundamental difference between IBM twenty years ago and Microsoft today; even though many like to draw this parallell (mostly to take comfort in the fact that a near 100% market penetration can be overturned in very little time) they are in fact not alike. IBM also had this set of standards, an internal culture that predicated their every move. This was also what prevented them from keeping their grip on the PC industry. Microsoft has no such barriers. They will not refrain from anything to further their own agenda. The hope lies in the fragmentation of these rabid dogs - they have no loyalty to each other and this may distract them from uniting against common enemies outside the pack, especially sneaky, difficult-to-grasp-and-counter enemies - hint, hint, nudge, nudge, tux, tux.

    --
    Money for nothing, pix for free