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Are Printers What They Used To Be?

Fifster asks: "Has anyone noticed any trends in terms of printer quality nowadays? Perhaps it's just me being nostalgic, but I used to have an old HP Deskjet 500 maybe...ten years ago, and it worked for years. Sure, it wasn't colour, and it was noisy and somewhat slow, but it never died. After I decided to retire it and buy a fancy new colour printer with features I don't really need, I've gone through about a printer a year. I finally decided to get a Brother HL-1440 laser printer to avoid the cost of cartridges after my last HP died after I replaced an expensive cartridge. Has anyone else noticed this trend of poorer and poorer quality printers, at least in terms of life expectancy?"

13 of 887 comments (clear)

  1. Deskjet? by telstar · · Score: 5, Informative

    You're citing the Deskjet as a quality printer? I had the Deskjet 500, the Deskjet 500c and some other variant of the Deskjet and they all sucked. (Don't ask me why I kept buying them). They cost in the neighborhood of $500, were loud ... slow ... and EVERY single one of them deteriorated to the point where they were useless.

    The happiest day in the life of those printers was when I sent 2 of them down the garbage chute and listened for the crash at the bottom. Deskjet, a quality device? I think not.

    1. Re:Deskjet? by slaker · · Score: 4, Informative

      See analogy about "your parent's toaster", above. The Deskjet 500-series inkjets were fairly expensive when they were new, and they were over-built. People shelled out real money for a product they expected to last. HP expected it to last, too. They offered 3 and 5 year warranties on those early deskjets. You have to pay $150 for an inkjet to get a *1* year warranty nowadays. Some of the $250 photo printers drop back down to 90 days, too. To me the fact that the warranty lengths have dropped so precariously says it all. If printer companies were building solid products, it wouldn't be a big deal to offer longer warranties.

      Early HP Laser Printers are the same way. I have a laserjet III that's rolled it's page counter three times (probably 3.4 million pages at this point), and the only service that has been done to it is usual maintenence kit stuff. The thing is sitting in a closet now, but if I ever need a printer, I know it's there and that it'll still work.

      Me? I blame a management shift at HP. Sometime, probably in the last seven years or so, HP went from a company of well-engineered products and fairly high standards to a company that seems to be all about shiny plastic and marketing.

      For a long time I had an IBM 3812 page printer. It had an RS232 interface but at load it could probably spit out 15 pages per minute. Not bad for something that was made in 1982. I finally got rid of it in 2002 because I couldn't find a fuser kit for it. I don't think there's a printer being made today that will be able to print 20 years from now.

      --
      -- I wanna decide who lives and who dies - Crow T. Robot, MST3K
  2. Perishable parts by Zaffle · · Score: 5, Informative
    The printer manufactures need to sell many printers, at low cost, to many users. Now, in order to do that, they need to reduce manufactoring costs (thus lower quality) and reduce profit margins.

    Some bright spark[1] decided that once a person buys a printer, they are commited to it, so will have to buy the print cartridges for it. So if we make the cartridges expensive, we can still maintain our profit margins, and have continous profits rather than once off for each customer.

    Now enter the business side of things. Our business customers don't want to keep buying the latest bubblejet/inkjet/crapjet every 3 months, so they produce a seperate business line of machines. Mostly these are laser based, however, there are some top-of-the-line inkjet systems that are mostly used in the printing industry (eg signs/cars/etc).

    So you either buy a business quality printer, preferably laser based, and you pay good money for it. Or you do what some of my customers do:

    They buy a new printer when the old print cartridge runs out. However, they are being thwarted by the print manufactores who are now selling print cartridges half full on new printers, so they buy a new cartridge with the printer (usually at a discount, since they can wrangle one with the printer), and run it till it runs dry, and pick up the next latest and greatest model.

    Ok, so thats a bit extreme, but I do have one customer doing that.

    Basically, printers are becoming a consumable product.

    [1] Reminds me of the quote: May a bright spark grow into a flaming idiot.

    --

    I use to have a funny sig, but slash cut it off, and I forgot what the punchline was.
  3. Two words: Bubble Jet by TheBigOh(n) · · Score: 3, Informative

    I am only in college so I haven't seen that many printers come and go. Although, the first computer my family bought (in 1995) came with an HP Deskjet 400 that still runs pretty well today. Many of my classmates have Canon Bubblejets that have operated consistently and cheaply (8-10 dollars per cartridge) for three years. In the office where I work the five year old bubblejet is the most dependable of all the printers, even next to the laser printer.

    I am sure these kinds of things vary and the bubblejet isn't the first choice if you need super quality or high volume, but it works well for the occasional color spreadsheet with charts.

    That is just my experience, and since I am no expert on printers (that takes a special breed), that is all I have.

  4. Re:Printers, feh! by d3moneyes · · Score: 5, Informative

    misbehaves regularly and print quality is looking less impressive every time I run off copy. It's 3 years old and I've undoubtably spent as much for ink cartridges as I did to buy it originally. Yes, they do print very nice and pretty when they're new. Best not to expect that for long though, like a chinese made egg beater in my kitchen drawer the plastic cogs loosen up until it starts making strange noises and jamming


    Unfortunately, the printer itself is not capable of "losing quality." The particular printer you have is basically a simple processor that moves a carriage back and forth and tells the cartridges (which are actually pens) when to shoot ink. The cost of "cartridges" (read: pens with ink resevoirs) is a little ridiculous...however, you are paying for the actual PEN itself (the unit which is responsible for laying down the ink). Next time you are in the printer aisle, look at the cost of the pens BY THEMSELVES (for the printers which need them--OfficeJet D Series, for example)...

    The point of this: each time you replace your ink, you are actually getting a brand new pen as well, so the quality is exactly the same as when you bought the unit (unless they are misaligned, or need to be cleaned). This changes with newer printers which use lasers to self-align.....

  5. more info than you probably wanted by trmj · · Score: 5, Informative

    Sadly, I work in a retail environment, so I have a little insight into this area.

    Printers, nowadays, are made to last about 2 months longer than the manufacturer's warranty period. Why? Because it gives meaning to the retail store's warranty. If you buy a machine with no extended warranty, and it breaks 2 months after the manufacturer's warranty is over, what do you do? You can't return it, it's been more than 30 days since purchase. You can't call the manufacturer, because their warranty is over, and they owe you nothing. Next time you buy a machine, though, you will (most likely) get that extended warranty for an additional $30.

    But aside from that, here is a list of home use printer manufacturers to stay away from:
    1) Lexmark

    In terms of machine life span, expect no more than one year from Lexmark. And even then, they are riddled with problems such as drawing the paper in crooked. Also, companies such as Dell and Compaq bulk purchase Lexmark printers and rebrand them, so stay away from them as well.

    Epson is much better than Lexmark, however their newer printers are very picky about what paper and ink you use. In fact, if you use the name brand epson ink but not epson paper, chances are that the ink will run or absorb wrong and your print will look all sorts of bad. When you use all of their propriety stuff, it looks great, but you pay more for that great look. Much more.

    HP makes high quality printers. The prints look great, they are fast, and they have all sorts of features like digital camera card readers and little color LCD screens that let you see what picture you are about to print out. With these toys comes a much higher price tag. Also, their ink system for their home line of printers sucks. The machines put much more ink on the paper than is needed and the cartridges cost quite a bit to replace. HP overall is a good brand to go with, but not for long-term usage. If you buy an HP, buy the warranty. Trust me, you will use it.

    Canon is by far the best manufacturer in terms of home use machines right now. Their S series has machines that fit almost everybodys' needs, including the s750 which is great for small offices that need speed but not photo quality, and the s820 that prints beautiful photos but isn't the fastest. Canon is also the only company that is making inexpensive cartridges for their machines and using them as a standard for the entire model line. They are even cheaper if you get the generic brand, and have a much lower failure rate due to their simplicity.

    Brother's laser machines are great and last a long time (if they work right out of the box, but that's another issue), but never, ever get one of their inkjet machines. Low print quality, leaky cartridges, over-charging for replacement ink, etc. Laser machines are great, inkjets suck.

    Lastly, Sharp makes a copier that can be used as a laser printer. It's main use is a copier, but can be hooked up through the USB port to act as a color scanner and laser printer. It gets good quality and is pretty quick, but toner is a bit costly in these machines to use as a daily printer, so I wouldn't recommend it.

    I believe that covers them all, so let's hear the flaming from Lexmark fanboys. If there are any real questions or requests for elaborations, I will reply to those.

    --
    Work sucked, until it became unemployment, when it became slightly more tolerable. -Tet
  6. Re:$40 at Walmart by cgleba · · Score: 3, Informative

    I'm guessing that you are referring to the z22 or the z32. You're right it won't work out-of-the-box with Mandrake 9.1, but if you can find a copy of plain old lpd and install it you can get it working nicely.

    I don't have time to write a HOWTO here, but basically the way that it works is that you have lpd pass your print jobs to ghostscript which passes the ps to the proprietary Lexmark printer binary (for lack of a better term) which takes the postscript and transforms it into printer commands which are passed to the printer through the parallel port or USB port (both work).

    Sucks up a ton of CPU time while printing, but since everything understands postscript under Linux (or could easily be converted to ps with ghostscript), all you have to do is choose "lpd" as your printer in all gnome, kde, cli, etc apps.

    It is not for the faint of heart (have to mess with printcap, conversion scripts in /var/spool and ghostscript) but it does work very well (and transparently) when set up properly.

    Attempting to set up that printer made me understand UNIX printing pretty damn well -- but then, too, I am one of those Linux masochists that always chooses the toughest way to set things up so that I can learn more about UNIX internals. As the saying goes, it is not the destination that is the most fun, but the trip.

    Then, too, most people are not like me and want "plug and play". In that case, I can see your disappointment.

  7. For a reliable printer, you just can't beat... by phillymjs · · Score: 4, Informative

    ...the Apple LaserWriter II series.

    I can't find an exact release date on them after a few minutes of Googling, but they are all well over 10 years old and plenty of my clients still have a few of them around. They aren't the fastest printers, but they are built like tanks and the toner carts are fairly generic and still rather widely available.

    I wanted something a little better, so in 1994 I bought a ~$1400 LaserWriter Select 360, IMHO one of the best printers Apple ever made. 600DPI, 10PPM, 16MB maximum RAM, and even an internal fax card option. My Select 360 will be 10 in February, and it shows no sign of its age.

    The newer printers I work on just feel cheap and insubstantial to me, especially the inkjets. And if this DMCA crap they're pulling to keep third parties from making toner/ink carts continues, I will keep my older printer for as long as I possibly can, with the help of fixyourownprinter.com, if necessary.

    ~Philly

  8. PrintING Quality Up, PrintER Quality Down by GroundBounce · · Score: 4, Informative

    For me, it's been a bitter-sweet progression over the years.

    The first "real" printer I ever bought was an Epson FX-286 wide carriage dot matrix printer, 17 or 18 years ago. The print quality is typical crappy dot matrix, but the printer still works (although I haven't re-inked the ribbon now for several years), and it never missed a dot.

    The next printer was an Epson EPL-7000 laser printer, purchased probably around 14 years ago when I needed better graphics capabilities and letter quality printing. The print quality of course was much better (300 dpi), and this printer also still works well and has never had any problems, although it tends to curl paper even more than most laser printers. The toner cartriges are very espensive in comparison to other small lasers, but they also last very long.

    Then things started changing. I began buying inkjet printers for their color capability. I first bought an HP Deskjet 855C. This printer worked for about four or five years until it stopped printing properly in color. I still use it as a backup monochrome printer.

    Still wanting color, I replaced the HP with an Epson Stylus Color 1520 wide format inkjet printer. By this time the print quality was quite good - 720x1440 and it did a pretty decent job printing photos even though it's only a four color printer. This printer still works; however, I have had constant paper feed problems with it, and the head nozzels clog occasionally if it goes more than three or four weeks without being used. Presumably this is due to the fine geometry print heads.

    Wanting better photo quality, I recently purchased an Epson Stylus Photo 1280 about a year ago. This printer still works of course and seems to have fewer paper feed problmes than the 1520, but the head clogging problem is worse. At least a few nozzels clog almost every time that the printer goes unused for more than two weeks. The photographic output quality, however, is exceptional (although perhaps not quite as good as can be had today).

    Clearly, the higher volumes and lower prices have brought about a reduction in quality and longevity of printers, but what do you expect - you get what you pay for. The flip side is that the quality of the output, particularly for photographs, is better than it has ever been, and you are paying much less for most newer printers, so they don't owe you much when they die after only a few years.

  9. No, they're not what they used to be. by jdreed1024 · · Score: 4, Informative
    Really, they are nowhere near as good as they used to be. Entry-level printers are crap nowadays. My first printer was a Citizen 200GX (ah, 9-pin printers) that did all sorts of cool things for a dot-matirx printer. It was a real workhorse, and I only retired it after 3 years because I got a new one for free when I bought a new system.

    The best inkjet I had was the Canon BJC-4200. It had seperate ink tanks, so you could replace the blank tank for ~$7.00 and not have to replace the print head every time (though you could if you wanted to). It also had seperate black and color tanks, so if you didn't print color that often, and the color tank dried up, you weren't completely SOL - you could just buy a new color tank.

    Linux support was great - it accepted plain ASCII input (ie: you could cat a text file to lp0), and once RedHat 4.2 came out, there were built-in ghostscript drivers to print PS. I never had a problem with it in 5 years - I only got rid of it when it physically broke (mainly because it got stepped on). The closest replacement I ever found was a BJC-2100, but it still didn't beat my 4200 for reliability. Recently, Canon's history of working with the free software community has sucked, but regardless the 4200 was the best printer ever.

    However, I too gave up on inkjets and bought a LaserJet 1200, and I haven't looked back. I still have my BJC-2100 for when I need to print in color, which is rare. But HP's office/home-office printers have always been great and reliable, and if you can afford them, and don't care about color, there's no better laser printer. Just so long as you don't get the shitty "home" printers, like the 1000, which are basically big honking paperweights. But any of their entry-level printers that speaks postscript is a good deal.

    --
    There is no sig, there is only Zuul.
  10. Re:what do you expect by shadowbearer · · Score: 5, Informative


    Then there's this: I've repaired printers for more than a decade as one of the side jobs I do. I don't do electronics, but the mechanical side is fairly simple to do.

    I charge $15/hour with a cap of $75 on repairs. For most office quality printers that's not a big deal. However for most consumer/home printers with severe problems (dust accumulation, pet hair, and cigarette smoke being among the worst ones) it rapidly climbs to the cost of a new printer.

    What most people don't realize, however, is that good quality older printers, especially HPs, Xerox, and Canons, are often worth keeping around and repairing if they do the job you want to do. Most newer printers, especially those under $150 or so, are simply built to last maybe a year or so. Lexmark particularly comes to mind.

    So often, for most home users, it's cheaper simply to replace it (hey, what's new? ;-) and as noted in the parent post and elsewhere, it's often cheaper to replace a low-end printer than it is to buy new cartridges. I have to confess I don't understand the economics on this - I find it hard to believe it's cheaper for the manufacturers in the long run - but that's where the markets's going. Sad.

    I have two printers - a HP870cSE and a Xerox laserjet. Both, I suspect, will continue to give me great service for years to come. Too bad the HP cartridges cost me more than the printer is worth. The Xerox toner cartridge has a lot of life on it yet, tho.

    Just my shave and a haircut worth.

    SB

    --
    It's old. The more humans I meet, the more I like my cats. At least they are honest.
  11. Re:Exactly why printers suck by Noehre · · Score: 4, Informative

    You do realise that Sony is a mid- to low-end home electronics manufacturer, right?

  12. Re:For the photographers out there... by WildThing · · Score: 3, Informative

    Dye-Sublimation is the way to Go for alot of printing - this one is under !K and prints a 8x10 in under 90 seconds. - Kodak Professional 8500