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Working Hints for a New Telecommuter?

McPierce asks: "This week I accepted an offer to work for a company in a different state (I'm located in NC, USA, and the company's located in NY,USA). As part of my employment, the company's going to give me a laptop, a PDA (Blackberry 6510) for email/development and will fly me to NY every 6-8 weeks for meetings. My question is to those who telecommute for a living and who have families at home. How do you do your work at home? Do you go out (bookstore/library/coffee shop) to get things done, or do you have a home office and boundaries setup with your family to keep them from distracting your during working hours? How about accepting phone calls from your employer? In my case, I'm concerned about getting calls outside of the normal business hours (8am-6pm) since the philosophy might be 'we'll call when we need to since you're working remotely'? Any ideas or suggestions?"

64 comments

  1. You lucky bastard! by Anonymous Coward · · Score: 4, Funny

    Care to post the company's contact info so I can apply too?

  2. my experience by Anonymous Coward · · Score: 5, Informative

    I don't have a family but I work from home. I have a definite line between "work" and "non-work", including a different computer in a different room. This is good for tax purposes (I'm also self-employed). If you're like most computer folks you *need* to keep the "mind spaces" separate.

    I also NEVER answer the phone. My clients quickly get the point and use email which I much prefer. I also don't own a cell but I do carry a wireless PDA. So email is more accessible than phone and I usually answer right away.

    You'll figure out a routine after a while. If you feel disoriented at first, just set off one room in the house as your "office" and pretend that you have to show up at a certain time, and once you cross the door you are in a workplace and can't just get up and fix yourself a sandwich whenever you feel like, etc. I.e. impose some discipline on yourself.

    1. Re:My experience by Anonymous Coward · · Score: 0

      cons: You have to go put on some underwear.

      I don't bother to half the time.

      Like now.

      (Just try to get THAT image out of your head now!)

    2. Re:my experience by nelsonal · · Score: 2, Insightful

      For tax puroposes you will want to devote a portion of you home for the office, with its own equipment. Also, keep meticulous records of your work related driving and other expenses. This will help to lower your tax bills significantly.

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
    3. Re:my experience by Electrum · · Score: 1

      once you cross the door you are in a workplace and can't just get up and fix yourself a sandwich whenever you feel like

      Why not? Everyone at the office here does that :)

  3. The calls may not be an issue by mdielmann · · Score: 3, Informative

    If I'm correct, you're in the same time zone, so it becomes more of a culture issue than a telecommute issue. If they expect you to work outside of 8am - 6pm, then you can expect calls outside that time range, too. If not, who else would typically be working those hours, anyway? If you are worried, maybe you should get a second phone line (for business calls) and turn off the ringer when you're not working, or have the ringer turned down so you can't hear it outside of your office.

    --
    Sure I'm paranoid, but am I paranoid enough?
  4. Get a second phone line by jbarr · · Score: 4, Informative

    By all means, get a second phone line or use your Cell phone exclusivly for work. I know HR will require your home phone number, but your work number is all they should have to contact you for work. It is important that you make that clear up front. If you are on call 24x7, then they should contact you using a work line. Of course, the responsibility also falls on your shoulders to be responsible ablut answering and handling the calls. I know that this may be "pie-in-the-sky" thinking, but you are in the driver's seat and can set some boundries early on. What you do with the boundries after that is up to you.

    --
    My mom always said, "Jim, you're 1 in a million." Given the current population, there are 7000 of me. God help us all!
    1. Re:Get a second phone line by barzok · · Score: 1

      If you're on call 24x7, forget the "work line" - the company should be paying the full bill for a cell phone. You shouldn't have to run a "work line" connection to your bedroom so you can hear it at 3 AM.

      The work line should have only one hard connection - in the home office.

  5. foo by PD · · Score: 5, Insightful

    Just a couple tips:

    Don't watch TV, and don't multitask. When you get up and start working, close the door. That's the commute to work and back. That means that you can't open the door until you go out to get some lunch. Then you've got to close the door until it's time to commute through the door to your home.

    And you've got to get a second phone line to your office. When you leave the office for the day, turn the ringer off, and turn the answering machine on. You'll get the messages in the morning. If you train your colleagues right, they'll know that you're not available after you've commuted through the door to your home.

    1. Re:foo by kootch · · Score: 3, Insightful

      The reverse applies as well for the rest of the family:

      just because you're in your home doesn't mean you're "at home". You are not available to do the dishes, do the laundry, go get groceries, etc. during business hours.

      While this might make sense to you, make sure you explain this to the rest of your family early on and stick to it.

  6. Only one way to do it... by Anonymous Coward · · Score: 5, Funny

    I've tried this before, and the only way to get it to work is to start off by killing every single member of your family.

  7. Based on experience... by Fished · · Score: 4, Informative
    I've been a full-time telecommuter for almost three years now. A few tips.

    1. Definitely get a separate line. In my case, I got a cell phone and that number is the only number I make available in the company directory. (Sometimes, I use our land line for dialing in to phone conferences etc., but I only accept calls on the cell.
    2. Definitely try to find somewhere to work other than home. I've found that, after a while "these four walls" get depressing -- I need a change of pace. This is part of why I use a cell phone for everything. The biggest challenge is remote Internet access - my work more or less requires me to be constantly connected. Currently, I have access to the Internet at my church. Libraries are also good.
    3. Your success in this will depend greatly on finding someone "local" at your employer who will make sure you stay connected. I've had the best luck getting help with this from managers/team leads. However, it can be a coworker. This person needs to be someone who will take an interest in making sure you know what you need to know to stay productive.
    4. Make sure you have more than one way to get remote access to your company. Employers tend to be unsympathetic when you don't work all day because the VPN server was down.
    Number 3 is the most important criteria. The rest is just technical details.
    --
    "He who would learn astronomy, and other recondite arts, let him go elsewhere. " -- John Calvin, commenting on Genesis 1
    1. Re:Based on experience... by Anonymous Coward · · Score: 0

      "It is not as a child that I believe and confess Christ Jesus. My Hosanna is born in a furnace of doubt." - Dostoevsky

      Nice sig.

    2. Re:Based on experience... by Anonymous Coward · · Score: 0

      care to post or send your contact info to me - i would like to do telecommuting myself - but never could get it started or know wher to start...

      you may send it to: jurisgalang@hotmail.com

      tnx

  8. establish the boundaries by peteshaw · · Score: 4, Interesting

    Ok, a few pointers fro working at home, from my limited experience.

    1.)Establish boundaries. If you set a place for work, use it for work only, and exclusively. This will help you to keep from getting distracted.

    2.)Leave. I may be the only one, but it just drove me NUTS to have to work at home all day, then go outside my office and say, "Honey, I'm home!" I would reccomend, nutty as it sounds, gettingn in your car and driving to the 7-11 for a coffee in the morning, go to starbucks for a break in the afternoon. I would try and arrange errands to bracket my working day, so there would be a fixed beginning and end.

    3.)Use a cell phone. Cheaper, faster, easier, to set up thana land line. Off hours just turn it off and say it was charging/batteries dead, whatever.

    4.)Count your blessings. New York company willing to let you work from home in this market? You sir, are very good, or very lucky, or both. Kudos!

    in all earnestness, you the telecommuting thing is pretty easy, just stay focused and have fun. Good luck.

    --
    www.avacal.com -- the home page of pete shaw
    1. Re:establish the boundaries by Bishop · · Score: 1

      2.)Leave.

      This is excellent advice. Even a quick walk down to the corner and back is a good way to switch into work mode.

      It is also important (at first) to keep strict hours. Start and stop every day at the same time. Take breaks at the same time.

    2. Re:establish the boundaries by raju1kabir · · Score: 1
      2.)Leave. I may be the only one, but it just drove me NUTS to have to work at home all day, then go outside my office and say, "Honey, I'm home!" I would reccomend, nutty as it sounds, gettingn in your car and driving to the 7-11 for a coffee in the morning, go to starbucks for a break in the afternoon. I would try and arrange errands to bracket my working day, so there would be a fixed beginning and end.

      I agree wholeheartedly (except the driving part, you should walk or bike somewhere to get your body going). When I worked from home for a year, I found it didn't really click until I gave myself a fake "commute" of a nice 1-mile walk to the park and back. Once I returned from the park, I started straight into work. Without doing that, I (a) felt groggy all day from the lack of a bit of morning stimulation, and (b) sort of puttered around doing housey things because there wasn't any demarcation between bed and work.

      4.)Count your blessings. New York company willing to let you work from home in this market? You sir, are very good, or very lucky, or both. Kudos!

      Well, they can probably pay him less.

      Personally, the dream arrangement for me would be working from home, but with home being New York and the job being elsewhere. Taking a job in New York but staying in North Carolina? That'd be like if a supermodel asked you out on a date, and you suggest that instead, you could have phone sex with her while you're sitting out in the barn fondling a sheep.

      --
      "Patriotism is your conviction that this country is superior to all other countries because you were born in it." -- GBS
  9. My experience by L.+VeGas · · Score: 3, Funny

    pros: You get to work in your underwear.

    cons: You have to go put on some underwear.

  10. Did it for a year by rubinson · · Score: 4, Funny

    In the year that I telecommuted, I learned:

    1. Turn off the speakers if you're playing Quake while on a conference call.
    2. Mute the volume and turn on subtitles if you're watching t.v. while on a conference call.
    3. Don't flush the toilet if you go to the bathroom while on a conference call.

    1. Re:Did it for a year by Ledge · · Score: 2, Funny

      Ha Ha, the toilet thing happened to me only a few weeks ago. I had one of those nasty stomach viruses that has stuff coming out both ends for the whole night before an early conference call. I ended up exploding in the midst of the call and got a good laugh from all others attending.

      --
      If it ain't a Model M, it's a piece of crap.
  11. I work from home by sreilly · · Score: 3, Informative
    I do research and software development from home, while travelling to the main office (about 130 miles away) about once a week for meetings.

    Some simple advice:
    • Keep an office in your house that is distinctly separate from your "living space". Don't leave it during working hours, and don't go there during non-working hours.
    • shut the door. Even if there isn't anyone else around, it still helps limit distractions.
    • Install a second phone line, just for work.


    Telecommuting is great as long as the distractions are kept to a minimum. There's nothing better than playing my music as loud as I like while coding. I think it makes me much more productive.
  12. One experience by Outland+Traveller · · Score: 4, Interesting

    I worked for a company that supported telecommuters. The justified it on the grounds of office space savings. In order to qualify you had to have the following:

    1. An area of your house dedicated exclusively to business-related work. It had to be one room with a closable door at a minimum. You had to buy a lockable file cabinet for confidential material and sign a document retention policy to insure that you knew what you were expected to back up (and where) and what you were expected to destroy.

    2. An exclusive business phone line, which was patched into the company PBX and it effectively became just another extension, as if you were working at the company's office.

    3. You were provided with a computer (usually a laptop) with dialup internet service. Some people negotiated various deals for broadband service. The computer was patched into the company's network using a VPN tunnel, and it effectively put you on the company's network just as if you were working at the company office.

    4. You were provided with a peronal fax machine, a personal laser printer, an a cheap scanner.

    5. Internal IM technology was used for normal chit-chat with people on the company's network to cut down on phone bills. Teleconferencing was used for meetings.

    6. You had to be willing to be technically self-sufficent and do more self-tech-help than is normally expected.

    7. You were expected to work regular business hours, the specifics of which were negotiable with your manager.

    8. The telecommuter option was presented as a privilege that could be revoked at any time, and was automatically revoked if there were problems on your performance reviews.

    --

    In practice it worked out for about 2/3 of the people that tried it. Many people couldn't keep their equipment properly maintained and pissed off the IT group. When their equipment came back it would be full of porn, spyware, adware, and signs that their kids used it in a wrestling match.

    Some other people got canned from the program because every time you called them for something they were either unavailable or trying to talk over their screaming children, which really got annoying.

    Dialup was very painful for people who need to access large files. One marketing person (graphics intensive) person was taken off telecommuter status because they didn't have cable or DSL in their area, the company didn't want to spring for a dedicated line, and it was slowing everyone down waiting for them to download and process large images over a dialup line.

  13. Here's what my dad does... by finity · · Score: 1

    He recently started to work from home. I moved off to college now, but I was there for a while. Anyway...
    We built him an office in the basement, and used that as an excuse to finish the basement too. We put in some doors that are mainly glass, which keep out some of the sound but also let him see through to what's going on. His employer paid to install a second phone line, and he has one phone and a fax machine connected to it. We can hear calls to his office if we're in the basement, but he just ignores them if he's not in his office (and not working...).
    He doesn't have any trouble working even if we're watching TV in the next room, but I can see this as being a problem for some people.
    I hope this helps a little, and I hope it makes sense, my brain is in a bit of a fog right now. Good luck!

  14. Re:Moderation question by Anonymous Coward · · Score: 3, Funny

    Is there a [-1 Way more info than we needed to know] moderation?

  15. Speaking from experience as a telecommuter by phUnBalanced · · Score: 5, Funny

    Do not read slashdot.

    1. Re:Speaking from experience as a telecommuter by Terminus0 · · Score: 1

      Seriously.
      I am a web developer and I work from home on many occasions (the office isn't too far away so I go there sometimes) and I'd have to say the urge to click that Slashdot button has killed many a train of thought.
      I have a little extra lee-way, however, as I do not have working hours, only projects that need finishing, and as such if I take an extended Slashdot break I just factor it out of my hours for the day.

      The other main problem for me is having a stocked refridgerator so near me. I've got an extremely high metabolism and I am hungry continously. If I added up the hours I've spent standing in front of that thing I could likely afford a larger apartment.

  16. Here we go. by Neck_of_the_Woods · · Score: 3, Insightful

    1. Get Vonage. VoIP that will let you have a local area code to new york and you can use over your broadband connection in any state. If you don't have broadband you can just forward it to you home phone. This allows you to "turn" off there access to you at a given time by stoping to forward which forces them into voicemail. Also I might add you can do this all on the web and soon the messages will be mail to you.

    2. Divide your rooms. Don't work in the living room with the TV or anywhere else that has traffic.

    3. Work computer, your computer. Keep them apart at all costs.

    4. You are not at the office...politics are not fun when you are not around. Print everything in your e-mail so you have a "hard" record for that day you need it.

    5. Don't keep drinks, or food at the ready. I know this sounds strange but people at your office take breaks. You should take them as well. Get out to the 7-11, take your hour lunch, and turn off the damn work computer when your done. Nothing like someone at work seeing you online in IM at 1am while you are playing Quake and needing a hand with a problem.

    6. Get an exercise tape, tredmill, or something of this nature. I find that when I get pissed off, or stuck that getting a little work out in clears my mind and gives me a nice break in the middle of the day without having to leave. Some of the best ideas you will have will be when your not thinking about your problem.

    Good luck.

    --
    Neck_of_the_Woods
    #/usr/local/surf/glassy/overhead
    1. Re:Here we go. by raju1kabir · · Score: 1
      1. Get Vonage. VoIP that will let you have a local area code to new york and you can use over your broadband connection in any state.

      Not only any state. I've used Vonage in Central America and Europe. You can take off to the Bahamas and nobody will be the wiser. Just find a hotel with broadband in the rooms (not hard these days) and bring your wi-fi gear so you can plug in the Vonage box at the pool (ask for a room with a view of the pool, and there's always a power outlet down there somewhere). Somewhere I have some photos of myself doing just that. They made it back to the office and there was much amusement all around.

      --
      "Patriotism is your conviction that this country is superior to all other countries because you were born in it." -- GBS
  17. Seperation by Graelin · · Score: 1

    Good suggestions so far. Dedicated office, dedicated phone, taking breaks, all good advice. Depending on the situation you may not always need them. I noticed few have touched on the "family" aspect.

    Working from home is hard on the family. Even more so if you're a work-o-holic. Everyone needs to know that when that door is shut you are not to be disturbed. This is easy for you wife to handle but your 3 year old may not take to this so easily. Make sure to take breaks (3 or 4 a day if you have reason) and get out of the house. Take your family with you!

    This is easier if your wife works and your children are in day-care of some kind. Just work when she works and try not to alienate yourself from them by working all the time. When you work from home it's a lot easier to get stuff done. There is no commute stopping you from going in and "finishing this little thing here." Be careful, if you let that get out of control your family will leave you. :) (You won't notice though, at that point you've already left them.)

    Your social life may change a bit. You'd be suprised how much social interaction you get in an office, even if you don't talk to people all day. It has a long-term effect. You'll see what I mean after a few months. And you won't likely have any close work friends to hang out with, so get some new ones. You'll need them. (Did you know you have neighbors? They might be cool people - find out.)

  18. Five Suggestions Based on Experience by philosophyandrew · · Score: 2, Informative

    I am a faculty member at an online University who works from home. I also take care of our six-month-old baby during the day, so I have some good experience about juggling familial and professional roles!

    Here are some things that I do that help me work more effectively; they may or may not be useful to you.

    I) GET A TOLL FREE VOICEMAIL/FAX NUMBER:

    I have a toll-free voicemail/fax number from www.ureach.com. This is the number that I publish in the main directory and provide to my students; only the colleagues I work the most closely with have my direct home number.

    The uReach account is highly flexible. When a message or fax comes in, I automatically receive an instant messaging notification via instant messaging and the message/fax itself is immediately e-mailed to me. I can also set it up so that voice messages "ring through" to my cell or home phone -- this can be useful when I expect a call from a student.

    Using this service as my main source of voice contact means that I am interrupted by few voice calls.

    II) USE E-MAIL TOOLS TO HELP YOU STAY ORGANIZED

    Since e-mail is likely to be one your primary sources of contact with your employers, you want to be sure that you have the tools you need to use e-mail efficiently. Our institution uses Outlook, so I've got to live with that. There are quite a few utilities that make this easier; the best, by far, is the messaging database program NEO: Nelson Email Organizer (http://www.caelo.com/).

    III) DON'T OVERLOOK THE BENEFITS OF INSTANT MESSAGING SOFTWARE

    I used to have no patience for the idea of online messaging. However, I've found that it is a great complement to e-mail that allows me to "build community at a distance" with students and colleagues. Students know that they can contact me via IM and get a answer to a question with no e-mail delays. I also frequently use IM to interact professionally with colleagues at work, and I've also gained a lot from informal discussions with colleagues via IM -- it is a way to stay connected, to maintain some sort of "presence" even though you are in a remote location, and, when used properly, can be an efficient way to communicate with work mates. Your employer's "corporate culture" may or may not promote the use of IM, but if it does do not overlook the possibilities of this communication tool.

    IV)INVEST IN A HIGH-QUALITY SPEAKERPHONE

    At my workplace, we have frequent teleconference calls. A speaker phone makes life easier, but you will be miserable unless you invest in a high-quality unit. You can grab a high-end unit on Ebay for under $100. This will make your life easier and help you to present a more professional face when you interact with colleagues by phone.

    V) MAKE USE OF THE FLEXIBILITY THAT WORKING FROM HOME PROVIDES

    To the extent that you are allowed to set your own hours and tasks, etc. do so. Instead of reflexively working to imitate an inflexible traditional work schedule, reflect on how you might be able to benefit from the flexibility of working from homes. Doing this might also allow you to navigate conflicts with family responsibilities, etc. more gracefully than by, say, declaring your home office "strictly off limits" while you are "at work" -- that sort of rigid schedule isn't realistic in most cases, I predict.

    1. Re:Five Suggestions Based on Experience by aminorex · · Score: 1

      As regards the speakerphone, I think a headset is vastly
      preferable. Background noise is reduced with a good noise-
      cancelling mike, and you can go on walk-about, which makes
      long phone calls survivable.

      --
      -I like my women like I like my tea: green-
    2. Re:Five Suggestions Based on Experience by grips · · Score: 1

      Even better is a cordless digital phone with a headset. This makes it possible to talk from up to 100 meters from your 'office'. Uniden make some good ones.

      --
      Knapp vorbei ist auch daneben.
  19. Traffic Shaping by TheLinuxAngel · · Score: 1

    If interactive traffic (such as SSH) is an important part of your work (eg. SysAdmin) then I would seriously consider investigating some sort of traffic shaping so your interactive sessions won't turn to crud when you need to download something. This is especially true if you don't have exclusive access to the internet connection.

  20. And? by mrscott · · Score: 1

    So... were you able to make it work?

    1. Re:And? by jmlyle · · Score: 1

      Well, let's just say that the experience has made me better equipped to deal with a bad performance review.

      --
      I have misplaced my pants.
  21. Re:Masturbate! by Raskolnk · · Score: 1

    Hey, that's not a troll. It's the truth. I'll bet this is more true to life than the other, the other this-is-what-I-do posts.

    Potentially offensive posts != trolling!

    Prudes...

    --
    Don't blame me, I get all my opinions from my Ouija board.
  22. Ouch... by mrscott · · Score: 1

    You DID leave the "office" before said explosion, right?

  23. Telecommuting by DeComposer · · Score: 2, Interesting

    ...and when you get tired of sitting in a boring, gloomy basement office, it's nice to have a secure WLAN so you can take the laptop upstairs to a sunny room or even out on the deck to work for a while.

    --


    Karma
  24. Comments from a Teleworker by Joel+Rowbottom · · Score: 4, Informative
    I've been working from home for almost the past two years now, with two days 'in the office' every week. I'll say now, It's difficult. I note that someone's posted "lucky bastard" earlier, but it's not all sweetness-and-light.

    1. Firstly, you should note that it gets increasingly hard to separate work and play. I've got a separate office room I use for working, and it helps because I can at least close the door - however there are evenings when I just 'pop in' to check email or fix something which has been nagging on my mind. Having a door to close helps, having a separate work computer helps more, having a wife to kick you up the arse helps best. The door also helps with setting a boundary between family and work during the day - if the door's closed, I'm not to be disturbed.

    2. On a related theme, for a while I used to "go to work" - this involved just walking to the shop to buy the paper, or taking a brief walk round the block. I left home, and I arrived at work. It worked for a while.

    3. Get ready for the cow-orker backlash. You'll find that most of your peers, if they're not teleworkers, automatically assume you take the piss and hardly work at all - when in actual fact you probably work harder than your office-based counterparts. The way around this is to be visible, at least online - my staff are on IM systems, IRC or MUDs, and we do use it to collaborate, but it also has a nice side-effect in that you can say "morning!" to people.

    4. Don't take the piss with timekeeping. Seriously. Bosses can tell if you're out at the local store shopping for socks instead of grafting hard at your computer. It might get really tempting to quickly hoover up or watch Jerry Springer for a while, but don't - one bad step and you can really, really fall into bad habits.

    5. That said, telecommuting has a great advantage in that if you're using a laptop and don't actually need the 'Net, you can go and work anywhere. I've sat in the middle of the park on a sunny day, spent the afternoon nursing the biggest latt Starbucks will sell me, and slobbed in my mother's front room while reading RFCs. A change of scenery can be really beneficial to the ol' psyche.

    6. You mentioned about getting called out-of-hours. This happens, although a lot of bosses are quite reasonable about it. If it gets out-of-hand, simply unplug the phone at 6pm, and plug it back in at 8am. When we moved into this house we bought a small Lucent PBX which automatically shuts off the office phone at 8pm, and reactivates it at 8am. Works a treat.

    I realise I've probably given conflicting advice here - it's a bit of a braindump, and I've just got back from my two days of away-graft (which usually involves evening work too).

    Good luck!

    --
    Smegma.
    1. Re:Comments from a Teleworker by Anonymous Coward · · Score: 0
      Get ready for the cow-orker backlash....

      Sweet freaking Christ, what must those things look like?? I am very sorry to be unemployed, but if having a place in today's rough marketplace means having to put up with cow-orkers, then count me out.

  25. Re:Masturbate! by Anonymous Coward · · Score: 0

    And I get paid for it. Am I a lucky fuck or what?!

    Well, you're a fuck allright. We know that much.

  26. Re:Masturbate! by Joel+Rowbottom · · Score: 3, Funny
    My brother came up with the word "procrasturbation" - putting work off by having a wank.

    Possibly unacceptable while on a conference call tho ;)

    --
    Smegma.
  27. Out of sight, out of mind by sobiloff · · Score: 3, Insightful

    You weren't clear on what kind of work you'd be doing with your new company, but you should take concrete steps to make sure your boss and colleagues are aware of what you're working on and how you're positively contributing. When you're not physically present and visibly working hard, human nature will tend to discount your efforts, targeting you as the first to be let go during tough times.

    With an RCS or trouble ticket system, it's pretty easy to track your successes. Keep a work blog, if that excites you; it doesn't matter what method you use, just that you consistently track everything you've done. Show, on a daily basis, what you've accomplished--not just what you've worked on. Focus on achievements ("Completed module foo.pm per project plan."), not work in progress.

    This way, if anyone ever asks (and they will!), you can quickly reference exactly what you did, and when. Just having this information puts you greatly ahead of everyone else and makes a big, positive impression on your management.

  28. here's what my sister does by Triumph+The+Insult+C · · Score: 1

    she telecommutes twice a week. on those days, she takes her son to pre-school in the morning. her husband has already left for work much earlier. when she gets back, she takes a shower, has something to eat. then, she drives to her train stop, turns around, and goes home, and starts working in their office. she's convinced it's the act of driving her car in the morning that gets her focused on working.

    --
    vodka, straight up, thank you!
    1. Re:here's what my sister does by Anonymous Coward · · Score: 0

      Your sister is an idiot.

  29. my way by Jahf · · Score: 1

    I telecommute for Sun ... I'm in Colorado but my group is in California. Overall it's pretty easy. I work from home, and I have a separate home office along with a separate desktop machine for work use.

    My 2 big hints:

    1) Make -sure- you take them up on office visits. 6-8 weeks? It's been over 6 months since I've seen the people in my group. Way too long. Make sure you get in at least once every quarter-year to keep up facial recognition with your peers.

    2) Try and get them to either pay for a 2nd phoneline, or an account with someone like AccessLine (www.accessline.com) or both. I have a 2nd line that never rings unless it is work or someone from the phone company. Sun pays for it along with an AccessLine account. AccessLine allows you to schedule your work number (which is not the same as your actual home number, rather it forwards and takes voicemail when you don't answer or after hours) to only ring during office hours. For me it's great, I have my phone on from 9am to 6pm Mountain, which is 8am to 5pm Pacific, putting me on the same basic schedule as my workgroup.

    You can probably do with -either- a 2nd line -or- AccessLine, I like having both but it's not mandatory. If you set AccessLine up on your main home phoneline you still will be able to give out your AccessLine number instead of your home phone.

    --
    It is more productive to voice thoughtful opinions (reply) than to judge (moderate) others.
  30. my tips by TaraByte · · Score: 1

    4. Learn how to sound awake when someone calls you when you are sleping in/napping.

    5. Learn how to multitask...In between your EverCrack sessions, daytime TV, and web surfing, be sure to check your work email frequently, and reply promptly. Be sure to CC your boss on all those email replies.

    6. Spend more time on writing status reports than on actual work. The more you write, the more work it looks like you're doing. Be sure to send daily updates. For extra credit, send in your report at 8pm or later.

    7. Log in to the VPN early, and sign off late. Make sure to transfer plenty of files between the company network and your "home office". It will look like you're working hard.

    8. whenever you go into the office for meetings, be sure to reiterate to your boss how much more productive you are working at home.

    --
    Security is inversely proportional to the commitment of one desiring to circumvent it.
  31. Your results may vary. by GodHand · · Score: 5, Interesting

    If you have a significant other or not, results may vary but:

    1. Seperate Everything - Seperate Room for the "home office" (don't chill the leather couch in the middle of your den)Seperate computers, DO NOT, I REPEAT, DO NOT use the same computers for work/play/home and all that jazz. (UT2003 is probably one of those apps that someone at a real workplace wouldn't let you have.) Seperate Phone Line / Cell Phone / Paging / Wireless Devices. Don't use your home phone for business calls and vice-versa don't use your business phone for home calls. Do not answer business calls after hours or answer home calls when you are working your local phone service has this dope-ass feature called Voice Messaging, use it in both instances. Establish some ground rules so your colleauges/customers aren't calling you at 2 A.M.

    2. Don't alienate your family (some people say "when this door is shut I am at work"). Don't pull that kind of crap, you have been given an opportunity to stay at home and accomplish your day job. Its not solitary. On the other hand: Don't have the kids on your lap during the 9:00am conference call while they are watching "Transformers - Armada". Give them the chance to have some lives too: take them to day care if you can afford it.

    3.Take breaks, actually do what those instructional videos told you to do, stand up - take a breather, wander around a bit, say hi to the wife and kids. Get out of the house! If you can take a trip to your local Chevron/Texaco/7-11/Shell/whathaveyou. Drink some Mnt. Dew and have a snack, or if its time - take a lunch. This is the tip: Take lunch outside your house, if you can't go down to the local subway or mcdonalds then eat at your house and go for a drive or a walk or something.

    4. Make sure to maintain good contact with your colleagues and your superiors. Ask for more reviews, or more office time if that is what you need. I know that I am always accused of "beating off" while I should be coding. Its probably because no one can actually verify that because I'm not at the local coffee pot talking about who you showed your "oh face" to that weekend. Make sure to set goals with your supervisors. Make sure that those goals are met and are visible to your colleagues.

    5. Attend functions if you can. If you are close enough, or can work a deal in - go to the damn barbeque. Don't be a recluse. Definitely attend meetings if it is at all possible. Conference calls are great, but since you are working from home, a little "office time" can work wonders for people.

    6. Don't forget that you are a living breathing person in the workforce. Just because you are currently banging away on the keys trying to get that new webapp up, doesn't mean that you can ignore the fact that you sure as f#ck better be looking for some upward movement in your company. Don't let yourself be labeled as worker ID# 100101, you should have some movement in your job functions / job titles every once in a while.

    7. The most important tip I can give: Use your head, somehow you got a telecommuting job in this day and age, you probably aren't an idiot. Make sure you make some good decisions. Also give yourself some discipline (no UT2003) or Learning channel while you are on the job.

  32. Watch the politics and rumor mill by bluGill · · Score: 1

    Working at home has some disadvantages. Make sure you watch the office politics and the rumor mill. This will be harder than ever because you can't take coffee or a smoke break with people. Try to find someone local to feed you the gossip. Most of it you can ignore, some you MUST ignore, but there is a little bit that not knowing can make or break you.

    other than that, what you do is up to you. You have a lot more flexability, but don't abuse it. You should read less /. than if you were at the office, just because at the office someone could pop in which will make your paranoid enough to (hopefully) keep it reasonable. You can now have the cat on your lap, which can make work a lot more comfotable, or distract you from working.

  33. Re:Masturbate! by Anonymous Coward · · Score: 0

    Thank you for your reply. I started my post as a troll, but then realized that what I did was actually partially justified. And common...

    I like the next post. Procrasurbation... funny stuff!

  34. Get a stopwatch by ghostlibrary · · Score: 1

    Get a stopwatch or kitchen timer (I got mine from Target) that counts up (not just a countdown timer).

    When you sit at your desk, hit 'on'. If you get up to get a soda, answer the home phone, rescue your toddler from the roof, have a wank, whatever, hit 'stop'. Hit 'start' when you get back to work.

    You'd be amazed how little work time you get in 8 hours, if you have distractions.

    Taken literally, this also means that telecommuters are cheaper, since you're tracking actual work time. Whereas in the office, soda/coffee breaks are generally presumed work time since you're just counting from 9am to 6pm.

    So, give yourself 5-10 minutes each 'hour' as a break, factor that into your timesheet reporting. (So if your stopwatch showed you worked 6 hrs, 6 + 6*10min = 7 hrs 'billable work time').

    Good luck!

    --
    A.
  35. Rules by GiMP · · Score: 1

    I have been working from home since September, 2002.
    For most of this time I was working nights while my wife was home; however, recently my schedule is changed and I work while my wife does.

    I do programming and unix systems admnistration.

    1. I do not close or lock my door while working. My wife knows not to bother me. She visits sometimes and sometimes I'll leave to hit the 'fridge or the bathroom and I'll say hello. As long as you don't have small children, leaving the door open is ok.
    2. Get a laptop with WLAN. I started going nuts being in my office all the time, I switched to the laptop for a month.. then switched back. It was really refreshing.
    3. Go outside. If it is summer/spring, take the laptop outside. Maybe have a picnic with the wife while working, just don't lose focus.
    4. You may or may not need a cellphone/speaker-phone/landline. See what your employer recommends. I simply have a landline for making outgoing calls for reboots to the datacenter.

    Financial info for independant (1099) contractors:
    1. Get a Certified Public Accountant. Even if they charge you $300, it will be worth it.
    2. Save your receipts for all tech-purchases. (related to your business of course). Keep track of gas mileage that you use for travel.
    3. Do not buy computers, they cannot be deducted after the first year. Buy parts. You can only deduct the first year if you fulfill certain criteria, but they are not hard to meet.
    4. Education and eduational material can be deducted if it relates to your job function. You won't be taxed on the $40 you paid on that perl book, or the $400 you spent on that college course for C/C++ Programming.

    Finally,
    If you're a US citizen, don't think that moving abroad will get you out of paying taxes. You will have to (legally) pay the higher of the two taxes.

    1. Re:Rules by Anonymous Coward · · Score: 0

      Are you sure on that final point about becoming an ex-pat. Isn't there a 198 day rule? I guess it would all depend on the tax treaty of the country you moved too.

    2. Re:Rules by Gudlyf · · Score: 1
      "I do programming and unix systems admnistration."

      As a Unix sysadmin myself (among the other aspects of my job), I've only heard of a few cases where someone was able to be a telecommuting sysadmin. In the 10 years or so of doing this sort of work, I've never felt there was much opportunity for someone to do it from home. For example, what do you do when a system is hung-up and needs a good ol' fashioned power cycle (and dont have the fancy networked power strips to do it for you)? How about adding more network drops, troubleshooting someone's workstation, testing/fixing the modem pool or the actual T1 line you're relying on to telecommute? What about popping in CD's/floppies for installing new software? These things may be outside the realm of your particular sysadmin responsibilities, though.

      I have to wonder how many telecommuting sysadmins there are out there who are able to do it all, perhaps even being able to rely on non-telecommuters in the office to reboot systems and install CD's for you if you give them a call -- would they feel like your whipping boy/girl for doing that while you're tucked away at home? I'd have to imagine that your choice of working at home would be looked upon even moure sourly with you calling someone in the office to do tasks that would be best handled were you atually in the office to do them.

      For a strictly unix sysadmin only, this may not be an issue at all -- rarely happening -- but for someone in my position who wears basically every computer/network/telecommunications administration hat the company has to throw at me, they'd probably panic if I even hinted at the thought of trying to do it all at home (even though I do a lot of that work off-hours from home ANYWAY).

      As an off-subject add, I will say that what some people have said here regarding the feelings of non-telecommuters towards telecommuters is basically true. People in the office who have no experience with working from home tend to believe right up front that telecommuters are busy fucking off at home, while they're under the watchful eye of management in the office having to do "real" work. I've seen it not work too, and it's not pretty -- it takes just ONE bad apple to turn feelings towards telecommuters toward the worse. Also, that one time a telecommuter is caught with that ONE file on their work laptop that's a game, or that ONE time they answer a work call with a screaming kid on their lap during working hours, to a non-telecommuter that's just all the proof they need to show the person's a slacker and that they're all suckers for letting them get away with it. I'll even admit that I've taken issue with a few people working from home on occasion, but more for the reason that I had proof they were slacking off that fell on deaf ears.

      I will say that a lot of the advice I've read here so far draws a new positive light on telecommuters in general that more coworkers I know should read sometime to get some perspective.

      --
      Trolls lurk everywhere. Mod them down.
    3. Re:Rules by GiMP · · Score: 1

      The company I'm working for is completely telecommute, not a single employee is 'in office'. We host our servers at a datacenter who takes care of everything, unless we had an office in the same building as that datacenter we couldn't do those tasks ourselves anyway.

      The people employed at datacenters are whipping boys . They handle routing, power cycles, installations, etc.

  36. Tips by Ratbert42 · · Score: 1
    • Get a good cordless phone with caller ID and keep it on you. Otherwise you'll miss calls walking out to the mailbox or sitting in the bathroom. They'll assume you're out goofing off. Always answer using that phone, even if a wired one is handy. You'll thank me when you can sneak off and take a leak in the middle of a hour long call. (Tip: don't flush until the call is over. Or get a phone with mute).
    • Get call forwarding (or only use a cell phone). Use it whenever you leave the house. The same reason as above. Any missed calls just lead to them thinking you're not working.
    • On the other hand, don't be afraid to not answer the phone. If you're in a crunch, just let your contact/boss know you're gonna be coding all morning and won't answer the phone. Tell them to email/IM you if it's important.
    • Train your boss. All those quick phone calls with little tasks? Ignore them. Make them email you crap like that to get it done. Less interruptions.
    • Get out of the house. If you can work offline, a table at the library, bookstore, coffee shop, park, etc. works wonders. Heck, I used to take a legal pad to McDonalds and work out problem designs or build task lists.
    • Find someone in the office that can relay stuff to you. This is hard if you don't know anyone coming in. I've had a friend in the office that made sure to let me know about the reorgs, occasional rumors, etc. Even better, when I just couldn't understand wtf someone was talking about, I'd ask him to go see them and translate it for me. Worked wonders.
    • Don't be afraid to take a break. I usually took a 2 hour lunch break a couple of times a week and got a ton of errands done then. For a while I arranged to take every Tuesday afternoon off and make up the hours. The result was great. I could go get things done with almost no crowds. Go shop. Take the kid to the zoo. Ride a bike. Anything.
    • Be very thankful. I'm back in the office now. Getting interrupted every 15 minutes. Sitting in meetings doodling on paper. Sitting in traffic. Rushing through lunch. Catching every new bug. Running errands on the way home with everyone else. It sucks.
  37. Where do you find a telecommute job? by clambake · · Score: 1

    I'm serious. I'd love to do telecommute work. I am a very good programmer, and am even better when working from home, but I don't know where to find a full-time telecommute position. Are there websites dedicated to these kinds of jobs? Do you have to be a contractor or can you get full salaried positions? I'm really curious about this.

    1. Re:Where do you find a telecommute job? by OldFart58 · · Score: 1

      I didn't 'find' mine - it was just a matter of circumstances. Personal issues arose, so I found myself in a situation where know I would have to move about 2600 miles away in about six months - I went to my boss immediately (effectively 6 months notice) and filled him in - no BS, just laying it all out. You don't often find bosses like this - it took him, _his_ boss, and his _boss's_ boss months of wrangling to get things through HR.

      Fortunately I had a pretty good track record up to that point, was essentially in an R&D/architectural position (which meant I spent a good portion of my time staring at the ceiling _whereever_ I happened to be physically at any given time), and the alternative was leaving the company altogether. It took quite a while to work things out with HR - I paid for the move myself (though the company supplies all my equipment) - and the kicker is that I'm on perpetual probation - every quarter, my boss has to give HR feedback on how I'm doing - if I don't measure up, then I can be summarily requested to report back to the office (not likely, 2600 miles away 8-), effectively meaning that I either produce, or get canned, without recourse.

      So I can't tell you where to find a telecommute job - if circumstances warrant, though, one might find you 8-).

      Good luck!

      OldFart 8-)

  38. My experience of 10 years by aminorex · · Score: 2, Insightful

    I've been telecommuting since 1991. (I took a 2 year stint
    in an office during '95,'96.) A quiet personal space and a
    second phone line are essential. That can just mean your
    office is in the bedroom, and it is off-limits (with occasional
    exceptions) when you shut the door. The second line might be
    a vonage account -- I can't imagine many people would tolerate
    telecommuting without stable broadband in this era.

    I've never had an employer who called out-of-hours more than
    very rarely, and when I did get those calls, I was always more
    than pleased to do so. I've always been able to run on my
    own schedule.

    The real down side has been working for large organizations
    where office politics are the key factor in upward career
    mobility. The best telecommuting environment of all is
    clearly the virtual organization, where the technical staff
    are sufficiently distributed so that nobody has a water-cooler
    advantage, and politics are of diminished importance compared
    to technical excellence and business competence. That's what
    my current employer is like, so I'm a pig in the muck right
    now, happy as can be -- well, modulo the fact that about half
    of my work content sucks, but that's not a bad average in this
    industry.

    Being able to actually participate in your children's
    developmental years is priceless. Watch out for creeping
    workaholism. I can't seem to escape it entirely. Partly
    that comes from the inherent uncertainty of being unable to
    *see* your boss' body language day-by-day. If you're more
    secure, psychologically, than I am, you shouldn't have such
    a problem.

    One cool thing is, if you are a coder or architect, you will
    get 2-4x as much work done. Just make sure that you PICK UP
    THAT PHONE often. IRC is a great way to collaborate too, but
    email and chat just don't have the bandwidth of a voice
    conversation. Be especially careful not to let the desire
    to get things done lend a nasty tone to your email (it took
    me years to learn how to express myself without offending
    others inadvertently in email) -- or to let a hyperbolic
    humor diminish your respect and credibility. These are
    pitfalls which are more easily avoided in face-to-face
    relationships.

    Remember that when you do travel to meet co-workers, much of
    the value is in extra-curricular social time. It's at least
    as important as the agenda-based meetings.

    --
    -I like my women like I like my tea: green-
  39. Eat lunch out by Anonymous Coward · · Score: 0

    I work at home and find that eating lunch out or going for a run really helps break up the day.

    I think that the leave the house in the morning is kinda wierd since it's just as easy to say that when I start drinking my cup of coffee I'm at work.

    I second the motion on having a computer per client, 1: it helps you get lots of computers and 2: it keeps the work apart betw, een clients. I do use a laptop that I'll update depending on where I'm headed.

    I don't think that you can be productive at StarBucks but to each his own. I do find that sitting in the backyard is cool when the weather permits..

  40. A/S/L? by Anonymous Coward · · Score: 1, Funny

    A/S/L?

  41. Been telecommuting for 2 years now... by OldFart58 · · Score: 1

    Sitting here deep in the woods of Central PA (USA) - doing a mix of R&D/architecture/product development for a large corporation - I'm 2600 miles from my manager (on the west coast), and another of my co-workers (reporting to the same manager, dotted-line) works out of Switzerland (but commutes from France, where he lives - but he telecommutes quite often, as well... 8-). We could be a candidate for classification as a classic 'virtual workgroup'.

    I don't follow most of the rules described above wrt 'separation', second phone-lines, etc. (my boss might call me once a month, so a second phone line doesn't make sense for me). I have only one 90-minute teleconference (sometimes w/webcam) each week - that's the only meeting (the rest is done via email).

    I do take breaks (when the weather is good I often take a 6-8 mile walk in the mornings - I get a lot of design issues worked out doing that) but then, perhaps my personality is just conducive to immersion in my work (some of my best ideas pop up while on said walk, or almost as often, in the shower 8-).

    They pay me well, they leave me alone, and I bust my butt for 'em - because a) I really enjoy my work, and I'm fairly good at it, and b) they are placing their trust in me, so I feel obligated to keep to a pace / strike a balance that will help me stay both sane and productive 8-).

    So, I guess it depends on what you do, how you feel about what you do, your inner quirks, and your employer - hopefully you'll find a balance that will work out OK for you...

    Good luck!

    OldFart 8-)