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Public Hardware Beta Tests

orangerobot writes "Commercial software companies have performed public beta tests of their products for quite some time but more recently Philips Electronics has started holding public betas of new consumer hardware gadgets. A few months ago it was the Streamium MC-i250, and now it's their iPod clone the HDD-100. Public hardware betas seem like a great way to do a bit of marketing and user testing at the same time maybe more companies will pick up the same idea." This seems like a great idea for a company wanting to collect usability data on their interfaces, so that the release version can be tweaked.

15 of 131 comments (clear)

  1. Yeah... by Junior+J.+Junior+III · · Score: 4, Insightful

    And when I get killed "beta-testing" a not-ready-for-prime-time automobile or something, that'll be really great!

    Whatever happened to releasing a product when it's ready?

    --
    You see? You see? Your stupid minds! Stupid! Stupid!
    1. Re:Yeah... by Drishmung · · Score: 4, Funny

      Hey, Alfa Romeo hasn't even made it as far as Beta yet, and it's a pretty fair car...

      --
      Protoplasm. Quiet Protoplasm. I like quiet protoplasm.
    2. Re:Yeah... by anthroboy · · Score: 3, Insightful

      The sad part is that it's been common practice to beta-test far more dangerous products than not-ready-for-prime-time cars... I mean, if FDA mandated "clinical-trials" aren't the pharmacological equivalent of beta-tests, what is?

    3. Re:Yeah... by Evil+Adrian · · Score: 3, Insightful

      Whatever happened to releasing a product when it's ready?

      It's a good idea to give a product to the public to test; the geeks get their new toy early, and will use it and abuse it in new and creative ways that the engineers wouldn't have dreamed up.

      It is impossible to know, with 100% accuracy, in which situations a new piece of hardware or software will fail. Extensive testing, no matter how careful, still will not catch all of the problems. So, they test and tune, and release it when they believe it is ready.

      Subsequent usage of the product always yields problems -- which is why we get things like recall notices, software patches, etc.

      Many (not all, but many) companies really do try their hardest to release a good product. Good products mean a good image, more profits, and not having to deal with irate customers.

      Time spent fixing a broken product is time taken away from working on a new product -- companies want to minimize the former and maximize the latter.

      --
      evil adrian
  2. This isn't new by wwwgregcom · · Score: 3, Interesting

    I once got a free internal DSL modem from Efficient Networks because they were beta testing the drivers on their new internal card on linux. Very nice of them, I hear the card was expensive.

    --
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  3. This is a great idea... by alwsn · · Score: 5, Interesting

    Having just filled out the form, this is a win win for Philips. Only 50 people will get the hardware, which costs them next to nothing.

    But when they get out of the deal is thousdands of people filling out pretty detailed information that they normally wouldn't fill out in the hopes of getting something for free.

    Good idea.

  4. There go my chances. by Lenbok · · Score: 5, Funny

    Gee thanks! I had signed up for the beta test and
    now I've got the entire slashdot crowd applying --
    there go my odds of getting one...

  5. Beta Testing is good by Anonymous Coward · · Score: 5, Informative

    I've been developing computers (laptops and now tablets) for a while, and I love the idea of beta testing.

    For the most part, I find that beta testing allows us to get extended product use cycles in a short amount of time, allows people to find problems that we wouldn't otherwise find right away, etc etc...

    By allowing people to beta test, it is like hiring a X number of person QA department for free. And usually, those beta testers are more energetic in finding problems cause it makes them feel important and they approach the product unlike my engineers do who have been looking at it for months. Personally, I get (sometimes get) sick of staring at my product after I leave work since I've been staring at it, and its problems all day long. But beta testers find beta testing a challenge to themselves to try all possible combinations and procedures in hopes of finding a bug.

    So, as far as I am concerned, from a eningeering manager stand point, the beta testers for the most part are extremely helpful, so long as they return useable data.

  6. Let me know by tmark · · Score: 3, Interesting

    Let me know when you all finish filling out the application. I quit when I saw that the 3rd page had what looked like at least 20-30 additional questions. Forget the beta-test, what Phillips is really looking for is a lot of data points on a a huge market research study - I'm sure they could care less about the actual beta-test itself.

    1. Re:Let me know by Naikrovek · · Score: 4, Interesting

      right, and it was that page that let you express your love for the OGG format, which is the only reason i filled out the page. i don't give a poo if i get to trial it, i just want them to know that i dig OGG and it is important to me.

  7. Beta testing is the side effect by Planck0 · · Score: 4, Insightful

    I actually got an e-mail a few days ago about this "beta test". While I'm all for it and realize that it does provide Phillips useful feedback on their product, I just wanted to point out that the beta test portion of it is really a beneficial side-effect of what they're after.

    The actual reason Phillips is doing this is to get people to fill out the very detailed survey regarding what you look for in a portable storage device like the one they're beta testing. They ask what features are important to you, what price you're willing to pay, and other information that's much more valuable to them than the manufacturing cost of 50 or 100 units.

    Don't get me wrong, I'm all for this (after all, I filled the survey out), but let's realize that they're not trying to give 50 or 100 units away to geeks, they're really just trying to decide where to invest research and development.

  8. OGG by The+Ape+With+No+Name · · Score: 4, Insightful

    Look, even if it is just a shot in the dark to get a beta slot on this program, go ahead and fill out the form anyway and be sure to ask for OGG Vorbis support. Maybe they will look at it the stats and say "hmmm" there's something to that and support the open source format!

    --
    Comparing it to Windows will be a moot point, since El Dorado is going to have a 40% larger code base than XP.
  9. Things you DONT want to beta test by chunkwhite86 · · Score: 5, Funny

    Top things that you DONT want to beta test.

    1. Parachutes.

    2. Invasive surgical procedures.

    3. Seat Belts.

    4. Condoms. (Whoops, it broke. Now was that a Yes or a No to my "Do you have herpes" question?)

    5. Pot Holders (So, on a scale of 1 to 5, how badly would you say you were scalded?)

    --
    I'd rather be a conservative nutjob than a liberal with no nuts and no job.
  10. Releasing products when they are ready by 200_success · · Score: 3, Interesting

    Whatever happened to releasing a product when it's ready?

    Some issues, like usability, do benefit from a beta. The more morons you expose a product to, the more likely one of them will report a usability problem. Remember the "butterfly ballot" problem in Florida? A well conducted beta would have changed history.

    Beta users volunteering to test a product that isn't dangerous is a good thing.

  11. Why this works by 3ryon · · Score: 3, Interesting

    After filling out their lengthy survey (slim chance of being 1 of the 50 now that it's posted on /.) I can tell you why they do this. The "application" is basically a marketing survey. They'll get tens of thousands of these surveys completed, and it only cost them 50 devices.