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Public Hardware Beta Tests

orangerobot writes "Commercial software companies have performed public beta tests of their products for quite some time but more recently Philips Electronics has started holding public betas of new consumer hardware gadgets. A few months ago it was the Streamium MC-i250, and now it's their iPod clone the HDD-100. Public hardware betas seem like a great way to do a bit of marketing and user testing at the same time maybe more companies will pick up the same idea." This seems like a great idea for a company wanting to collect usability data on their interfaces, so that the release version can be tweaked.

33 of 131 comments (clear)

  1. Yeah... by Junior+J.+Junior+III · · Score: 4, Insightful

    And when I get killed "beta-testing" a not-ready-for-prime-time automobile or something, that'll be really great!

    Whatever happened to releasing a product when it's ready?

    --
    You see? You see? Your stupid minds! Stupid! Stupid!
    1. Re:Yeah... by Drishmung · · Score: 4, Funny

      Hey, Alfa Romeo hasn't even made it as far as Beta yet, and it's a pretty fair car...

      --
      Protoplasm. Quiet Protoplasm. I like quiet protoplasm.
    2. Re:Yeah... by anthroboy · · Score: 3, Insightful

      The sad part is that it's been common practice to beta-test far more dangerous products than not-ready-for-prime-time cars... I mean, if FDA mandated "clinical-trials" aren't the pharmacological equivalent of beta-tests, what is?

    3. Re:Yeah... by Alien+Being · · Score: 2, Interesting

      Funny, but false. Alfa has had several models designated "Beta".

    4. Re:Yeah... by Evil+Adrian · · Score: 3, Insightful

      Whatever happened to releasing a product when it's ready?

      It's a good idea to give a product to the public to test; the geeks get their new toy early, and will use it and abuse it in new and creative ways that the engineers wouldn't have dreamed up.

      It is impossible to know, with 100% accuracy, in which situations a new piece of hardware or software will fail. Extensive testing, no matter how careful, still will not catch all of the problems. So, they test and tune, and release it when they believe it is ready.

      Subsequent usage of the product always yields problems -- which is why we get things like recall notices, software patches, etc.

      Many (not all, but many) companies really do try their hardest to release a good product. Good products mean a good image, more profits, and not having to deal with irate customers.

      Time spent fixing a broken product is time taken away from working on a new product -- companies want to minimize the former and maximize the latter.

      --
      evil adrian
  2. This isn't new by wwwgregcom · · Score: 3, Interesting

    I once got a free internal DSL modem from Efficient Networks because they were beta testing the drivers on their new internal card on linux. Very nice of them, I hear the card was expensive.

    --
    What signature defines me as a person?
  3. This is a great idea... by alwsn · · Score: 5, Interesting

    Having just filled out the form, this is a win win for Philips. Only 50 people will get the hardware, which costs them next to nothing.

    But when they get out of the deal is thousdands of people filling out pretty detailed information that they normally wouldn't fill out in the hopes of getting something for free.

    Good idea.

  4. There go my chances. by Lenbok · · Score: 5, Funny

    Gee thanks! I had signed up for the beta test and
    now I've got the entire slashdot crowd applying --
    there go my odds of getting one...

  5. Damn You Slashdot! by birdman666 · · Score: 2, Insightful

    Now I'll never get into that HDD-100 beta test.

    --

    Nothing from nowhere I'm no one at all
    1. Re:Damn You Slashdot! by rusty0101 · · Score: 2, Interesting

      Since they have opted to disqualify anyone they wish, they may disqualify all applicants from when the story hit Slashdot to it's expiring from the most recent days. (two, three days?)

      You may get your chance yet...

      -Rusty

      --
      You never know...
  6. Beta Testing is good by Anonymous Coward · · Score: 5, Informative

    I've been developing computers (laptops and now tablets) for a while, and I love the idea of beta testing.

    For the most part, I find that beta testing allows us to get extended product use cycles in a short amount of time, allows people to find problems that we wouldn't otherwise find right away, etc etc...

    By allowing people to beta test, it is like hiring a X number of person QA department for free. And usually, those beta testers are more energetic in finding problems cause it makes them feel important and they approach the product unlike my engineers do who have been looking at it for months. Personally, I get (sometimes get) sick of staring at my product after I leave work since I've been staring at it, and its problems all day long. But beta testers find beta testing a challenge to themselves to try all possible combinations and procedures in hopes of finding a bug.

    So, as far as I am concerned, from a eningeering manager stand point, the beta testers for the most part are extremely helpful, so long as they return useable data.

  7. Let me know by tmark · · Score: 3, Interesting

    Let me know when you all finish filling out the application. I quit when I saw that the 3rd page had what looked like at least 20-30 additional questions. Forget the beta-test, what Phillips is really looking for is a lot of data points on a a huge market research study - I'm sure they could care less about the actual beta-test itself.

    1. Re:Let me know by Naikrovek · · Score: 4, Interesting

      right, and it was that page that let you express your love for the OGG format, which is the only reason i filled out the page. i don't give a poo if i get to trial it, i just want them to know that i dig OGG and it is important to me.

    2. Re:Let me know by OMEGA+Power · · Score: 2, Interesting

      True that the main purpose is market research but the questions are not invasive from a privacy standpoint and I for one would like companies that make mp3 players to know things like I want them to support OGG, or I perfer firewire to USB.

    3. Re:Let me know by rusty0101 · · Score: 2, Insightful

      and express a compleat lack of interest in WMA.

      -Rusty

      --
      You never know...
    4. Re:Let me know by Mac+Degger · · Score: 2, Interesting

      Then again, you might just fill in the form in a way which makes you more desirable for the beta :)

      --
      -- Waht? Tehr's a preveiw buottn?
  8. argh by ziplux · · Score: 2, Insightful

    Why can't these companies support formats that don't suck? MP3 and WMA are great if you're short on space, but with 15 gigs i'd be hard pressed to fill that up. They either need to support a lossless format like FLAC or even Shorten, or even better release an SDK so the users can code the support in. Hard drive mp3 players should not be marred by low quality music!

  9. Will this work better than public MS beta tests? by saskboy · · Score: 2, Funny

    Remeber when Gates demonstrated how easy it was to install a USB scanner on Windows 98 at a presentation, and promptly Blue Screened it?

    He remarked, "That is why it hasn't been released yet."

    --
    Saskboy's blog is good. 9 out of 10 dentists agree.
  10. How is this an iPod clone? by Thag · · Score: 2, Insightful

    It doesn't look like an iPod, and Apple wasn't remotely the first to put out an audio player with a hard drive. Plus, this thing can apparently record from audio in, which might be very cool for some applications if the quality is there.

    Jon Acheson

    --
    All opinions expressed herein are my own, and not those of my employers, who are appalled.
  11. OGG by tomcio.s · · Score: 2, Interesting

    Wow. They said OGG... That would be nice. Open souce codec, and they are willing to build in support. Wow. I am just speachless. Maybe we are making more headway than we have previously thought.

  12. Beta testing is the side effect by Planck0 · · Score: 4, Insightful

    I actually got an e-mail a few days ago about this "beta test". While I'm all for it and realize that it does provide Phillips useful feedback on their product, I just wanted to point out that the beta test portion of it is really a beneficial side-effect of what they're after.

    The actual reason Phillips is doing this is to get people to fill out the very detailed survey regarding what you look for in a portable storage device like the one they're beta testing. They ask what features are important to you, what price you're willing to pay, and other information that's much more valuable to them than the manufacturing cost of 50 or 100 units.

    Don't get me wrong, I'm all for this (after all, I filled the survey out), but let's realize that they're not trying to give 50 or 100 units away to geeks, they're really just trying to decide where to invest research and development.

    1. Re:Beta testing is the side effect by fiftyfly · · Score: 2, Insightful
      Don't get me wrong, I'm all for this (after all, I filled the survey out), but let's realize that they're not trying to give 50 or 100 units away to geeks, they're really just trying to decide where to invest research and development.
      Don't get me wrong, I'm pretty sure we're on the same page, butI'd like to point out that I think that this is really cool. Really cool. Somebody, who makes cool shit, wants to know what kind of cool I want to see. not just what I want to see butstuff I'd like and have a hope in hell of affording. They didn't even call me at supper time. Rock on.
      --
      "Sanity is not statistical", George Orwell, "1984"
  13. OGG by The+Ape+With+No+Name · · Score: 4, Insightful

    Look, even if it is just a shot in the dark to get a beta slot on this program, go ahead and fill out the form anyway and be sure to ask for OGG Vorbis support. Maybe they will look at it the stats and say "hmmm" there's something to that and support the open source format!

    --
    Comparing it to Windows will be a moot point, since El Dorado is going to have a 40% larger code base than XP.
  14. abusing a Hyundai by www.sorehands.com · · Score: 2, Funny
    100+ in a Hyundai? You are abusing a Hyundai if you start the engine and idle.


    I rented a Hyundai with a bad transmission, now if that is not redundant, what is?

    1. Re:abusing a Hyundai by Osty · · Score: 2, Insightful

      100+ in a Hyundai? You are abusing a Hyundai if you start the engine and idle.

      And yet, people do it. There's nothing wrong with economical cars, but drivers don't seem to differentiate between types of cars. For example, I borrowed a friend's SUV the other day (had to pick up some stuff that I couldn't fit in my car). I was going 60-65 on the interstate (speed limit of 60, traffic flow around 75), and wouldn't dare drive it faster. The SUV simply wasn't made for that, and it wouldn't be safe to do so. However, on the same roads, I could push my car to 120+ (well, if it weren't for police and traffic, anyway). I don't, but I could. While I usually drive around 70mph, I routinely get passed by SUVs, Civics that are falling apart, Hyundais, Kias, jacked up 4x4s on nubby off-road tires, and any number of cars and trucks that weren't designed to handle sustained high speeds (or even standard interstate speeds, in some cases). Scary, yes, but scarier is the fact that I'm usually the one that gets pulled over, while those speeding death traps just zip on by.

  15. Things you DONT want to beta test by chunkwhite86 · · Score: 5, Funny

    Top things that you DONT want to beta test.

    1. Parachutes.

    2. Invasive surgical procedures.

    3. Seat Belts.

    4. Condoms. (Whoops, it broke. Now was that a Yes or a No to my "Do you have herpes" question?)

    5. Pot Holders (So, on a scale of 1 to 5, how badly would you say you were scalded?)

    --
    I'd rather be a conservative nutjob than a liberal with no nuts and no job.
  16. Releasing products when they are ready by 200_success · · Score: 3, Interesting

    Whatever happened to releasing a product when it's ready?

    Some issues, like usability, do benefit from a beta. The more morons you expose a product to, the more likely one of them will report a usability problem. Remember the "butterfly ballot" problem in Florida? A well conducted beta would have changed history.

    Beta users volunteering to test a product that isn't dangerous is a good thing.

  17. Re:Beta testing computers... by Peterus7 · · Score: 2, Funny

    I really wish I could've beta tested some of my girlfriends...

  18. iPod clone??? by harlows_monkeys · · Score: 2, Interesting
    How come everyone seems to call any new hard disk MP3 player an iPod clone now? It's not like Apple was first. Might as well call them Archos clones, especially since the Philips unit is a recorder, like most Archos models, and unlike iPod.

    As far as I can see, the only innovation Apple did was pick a 1.8" hard disk instead of a 2.5" hard disk to save size (and greatly increase cost), and eventually add some rudimentary PDA functions.

  19. Why this works by 3ryon · · Score: 3, Interesting

    After filling out their lengthy survey (slim chance of being 1 of the 50 now that it's posted on /.) I can tell you why they do this. The "application" is basically a marketing survey. They'll get tens of thousands of these surveys completed, and it only cost them 50 devices.

  20. very suspicious survey by heff · · Score: 2, Interesting

    as someone who studies marketing and org. comm. i found the "eligability survey" philips required very suspicious.

    The questions they asked were more or less market research questions and I found it difficult to see the relevance that those questions might have in determining a persons ability to test a product.

    I could be wrong, but I suspect they use these signups as a way to whore people into providing marketing information such as demographics etc.

    I speculate the actual hardware test itself is a front for this.

    --

    --

    |-_-| . o O ( bEef!)

  21. Ogg support! by GreenKiwi · · Score: 2, Insightful

    Everyone should go onto their site and fill out the survey and say that Ogg support is important... let them know that we want it!

  22. The new RIAA self-admission questionaire, yes? by fiddlesticks · · Score: 2, Funny

    From the 'beta questions' - yeah *right*, Mr RIAA

    4. How many MP3/compressed audio files do you have on your following devices/
    media format?

    PC (More than 5000)
    Portable Hard Disk based MP3 Jukebox (1000)
    MP3-CDs (200)

    __________

    Gotta go, doorbell ringi-