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Social Engineering Still Best Way to Crack Security

binaryDigit writes "The Register has an amusing article about a study done in the UK where office workers were asked tricky questions like 'What is your password', and 75% of the respondents answered... They were also asked ethical questions, 'If you found a file with your coworkers salaries, would you look', 75% would, and 38% would pass the information around! Read on to be both amused (esp. the CEO) and scared."

25 of 472 comments (clear)

  1. Social Engineering is all but unstoppable by dtolton · · Score: 5, Insightful

    According to the article 90% of them gave their password away,
    not 75%. 95% of the men and 85% of the women did.

    It's sad because no matter how much I know this, people are
    still able to shock me. 90% of them gave their passwords away!
    I would've thought maybe 10% or 20%, but 90%?!?

    As a corollary to this article, Kevin Mitnick's book "The Art of
    Deception" is fantastic. I tend to think of myself as fairly
    security conscious, but this book opened my eyes.

    Social Engineering is a very real threat, something IMO will
    take decades to be addressed. At a certain level I think Social
    Engineering can never be totally defeated or even necessarily
    defeated to any large degree. The problem lies with
    efficiency. Any large organization that works with a large
    number of external organizations is *extremely* vulnerable to
    this type of attack, even with incredibly strong security
    measures in place.

    The company that I work for has very, very stringent control
    policies for security. They are by far the most security
    conscious company that I have ever worked for, yet I am
    supremely confident that even a poorly executed Social
    Engineering attack would be highly successful. There is no
    doubt about it, when it comes to security humans are definately
    the weakest link.

    I wonder if the reason the numbers were a little low last year
    was due to the september 11th attacks. After the attacks people
    were highly conscious of security, but as time passes people
    relax more and begin to trust other people more. They just
    don't realize how small pieces of information can incur such a
    large cost.

    --

    Doug Tolton

    "The destruction of a value which is, will not bring value to that which isn't." -John Galt
    1. Re:Social Engineering is all but unstoppable by Santos+L.+Halper · · Score: 5, Informative

      When I do on-site work, I often have to ask people their passwords. I can't think of one time when anybody refused to tell me. In fact, many make it a point to tell me that they use that password for everything. I still remember most of the passwords, too.

      --

      "Ask not for whom the bone bones. It bones for thee." --Bender
    2. Re:Social Engineering is all but unstoppable by invenustus · · Score: 5, Insightful

      More than a few workplaces hold fire drills to gauge readiness for a fire. It wouldn't cost much for a company to hire a local starving actor to call random employees, spout some technical BS, and ask for their passwords. Then you could determine the percentage of gullible employees, and send out an email reminding everyone never to give out their passwords to someone they don't know, ever ever ever.

      Doing this once or twice a year would be dirt cheap, amusing, and very useful.

      --
      grep -ri 'should work' /usr/src/linux | wc -l
    3. Re:Social Engineering is all but unstoppable by eht · · Score: 5, Insightful

      Why should they be giving out passwords even to people they know?

      One of the first things I would ever do on the occasion someone gave me a password was tell them to change it immediately after i was done doing whatever I was doing, most of them gave me strange looks.

      IT should never need your password for anything, if they need to login as you for whatever odd reason they should get your permission, wipe out your old password, put in a new temp one, use that, then give you the temp one and tell you to change it.

      They shouldn't even know your password scheme as long as a trip through satan or something similiar doesn't turn anything up, or you force some standards on them like not using your logon as your password and other simple security provisions.

    4. Re:Social Engineering is all but unstoppable by Cthefuture · · Score: 5, Insightful

      That's why there are so many companies working on "other than password" authentication methods. Biometrics, smartcards, etc.

      The thing about something like a smartcard is that it adds a physical security layer. Even if you give someone your PIN, they still need your card. While someone could steal your card, you would be more likely to recognize "Hey, someone took my card" so that security could be locked down. Plus it because it a physical layer of security it's less likely that Joe h4xx0r will even be able to steal your card in the first place (ie. you can't physically give your card out over the phone).

      And biometrics let the computer recognize who you are instead of you telling the computer who you are.

      --
      The ratio of people to cake is too big
    5. Re:Social Engineering is all but unstoppable by Anonymous Coward · · Score: 5, Insightful

      I once had the network manager ask me my password.

      I replied, "Real systems administators will never need to ask for a user's password. If someone asks you for your password, they must be trying to infilitrate the system."

      This caused his boss, who was standing next to him, to burst out laughing.

      I don't know what he needed to do, but I didn't give him my password.

  2. How could they tell if someone was lying? by sielwolf · · Score: 5, Funny

    Sure, most people might not be smart enough. But I'd have fun with it.

    Guy: "What's your password."
    Me: "My favorite tool. Dickfore."
    Guy: "What's a dick-"
    Me: "Nahahaha!" *scamper off*

    --
    What is music when you despise all sound?
  3. Amusing examples by Arvah · · Score: 5, Funny
    I'm in the middle of reading "Hacking Linux Exposed" second edition right now, and am in chapter 4, which deals with social engineering, trojans, and other tricks like that. It has a burch of examples of social engineering tricks. My favorite is this one. (Spelling errors are mine, if any.)

    For example, at one university dormitory, someone placed a big sheet of paper in the lobby, which read as follows:

    Password Contest!

    Want to show your creativity? Want to win a prize? List your campus username and password here we ll be giving out free school football merchandise to the top five most original and witty passwords. Standard UNIX password rules apply no more than eight characters, case sensitive and the password must be verifiable by our judges.

    There wasn't anything indicating who put up the sheet or where the prizes were coming from, yet within a day, more than 50 usernames and passwords were written on the sheet. The accounts were accessed hundreds of times from all over the globe almost instantly.

    It lists a bunch of different categories of social engineering, and typical examples of how a baddie might use them successfully to breach security. Very enlightening.
  4. Security just isn't the focus of a lot of people by eodmightier · · Score: 5, Funny

    Many people in my office will proudly announce what their password is. Infact sometimes they like to have a good laugh about who has the most simple password. A lot of times they'll spit out their password in a room full of clients. I tell ya it is a regular laugh riot

    I turned on strong password authentication when I was promoted.

    Now they just leave the passwords on a post-it-note on their monitor and still share it with everyone else. Lately during the monthly meetings I've been stressing the importance of security.

    --
    -Eod
  5. Social Engineering Still Best Way to Get Free Pen by Greedo · · Score: 5, Insightful

    If someone came up to me in a train station and said "I'll give you this free pen if you tell me your password", I'd just make something up and collect the pen.

    'Cause, you know ... free pen.

    Until the people who ran this survey actually *test* their findings, their data isn't very valid.

    --
    Tuus crepidae innexilis sunt.
  6. Employee Update by chill182 · · Score: 5, Funny

    A potential security flaw has been discovered in Human Employee. Please update all of your employees to Microsoft Android 2.0.

    1. Re:Employee Update by Anonymous Coward · · Score: 5, Funny

      I would, but the damned things just keep following me around the office demanding to be registered over and over again.

  7. stupid by ReLik · · Score: 5, Insightful

    This survey was taken at one of my local trainstations. It's completely stupid, some guy walks up to you and says 'I'll give you this pen if you tell me your computer password', person says anything to get free pen. wow 9 out of 10 people pretended to give out their passwords and in return they got a free pen, was any of these passwords tested to see if they worked? Were they asked where they worked, the type of computer they logged on to, the location, any other network questions? NO If it was done in a seriously way, such as inside an office building it'd be far lower, it's ridiculous to draw any conclusion from this, hell I'd say "my password is donkey" (i bet ppl will try that as my slashdot password now haha) in order to get a free crappy pen, who wouldn't?

    --
    WTF is a sig?
  8. my password... by AssFace · · Score: 5, Interesting

    As far as I know, all of my passwords are ********

    Easier to remember that way.

    actually, for a lot of my passwords I use bad math - like "16x12=42" - the biggest problem I've seen from it is it screws up my ability to do math.

    The worst password system I've seen is in the online banking system that BankOne uses (which also applies to the credit cards that they run).
    It won't allow you to use certain characters on the keyboard - it forces them to be 6 (!!!) alphanumeric characters.
    They might have changed their system since I last saw it - I cancelled my account and wrote them a letter telling them they were retarded when they implemented that.

    Nothing like severely limiting the keyspace for making good security.

    --

    There are some odd things afoot now, in the Villa Straylight.
    1. Re:my password... by Shadestalker · · Score: 5, Funny

      The bad news is, BankOne will be contacting you shortly about the above violation of the DMCA by exposing and discussing the vulnerability.

  9. Re:Let's Test the Theory by RLiegh · · Score: 5, Funny

    Free Pilot rolling ball gel pen to the first person who gives me their Slashdot password!

    It's ********
    Pen, please?
  10. Now that chrisd is gone ... by Ignorant+Aardvark · · Score: 5, Funny

    I have a great idea for the next Slashdot poll. Here we go ...

    My computer password is:
    - 12345
    - jennajameson
    - password
    - Other, type here: _____________
    - cowboyneal

  11. admission by Anonymous Coward · · Score: 5, Insightful

    okay - I really laughed when I read this article ... but ...

    The number of things that I have to remember a fscking account name and password for in my life in insane.

    To make it worse, at work the sysadmins decided that we have to change network passwords every two months!!

    So, I have in my head a 'password pool' of my eight favourites, and continuously cycle through them. At worst, when I am trying to login to something I haven't used in awhile, I have to try at most eight times (usually four times). I admit this is bad.

    Social engineering attacks work because the rate these systems are introduced (all with their own unique authentication scheme) vastly exceeds the rate of the human and society's ability to organize information.

  12. Re:Security just isn't the focus of a lot of peopl by Rick.C · · Score: 5, Funny
    Now they just leave the passwords on a post-it-note on their monitor and still share it with everyone else.

    Sounds like they need to have a "Hey, Asshole!" note e-mailed to the boss from their account. Then let them try to figure out which of their trusted co-workers sent it.

    A little paranoia would work wonders here.

    --
    You were 80% angel, 10% demon. The rest was hard to explain. - Over The Rhine
    "Math in a song is good."-Linford
  13. Re:Let's Test the Theory by ackthpt · · Score: 5, Funny
    Free Pilot rolling ball gel pen to the first person who gives me their Slashdot password!

    It's Frodo.

    Don't worry about sending the pen, I called up your ISP and said I was Bob the field service tech and you were having trouble logging in, would they mind verifying that your password was 'patthebunny', they indicated it must have been changed, I indicated you had tried to change it to 'patthebunny', which hadn't apparently gone through, "maybe the password change object garbled it, what does it show?" With that tidbit I looked into your account and found a cookie with your Visa card number and some email with your home address. I called up Visa and changed the billing address (tip o' the hat to your mom wishing you a happy birthday) A carton should be arriving at the neighbor's (who happens to be away on business, but I have a fake DL with his name on it, thanks to the DMV who never check anything.)

    Whoops! Look at the time. Better get my duds on and stroll into the governors mansion like I belong there. (I need to complete 6 place settings and only have 4 so far.)

    Ta!

    --

    A feeling of having made the same mistake before: Deja Foobar
  14. My password is by Anonymous Coward · · Score: 5, Funny

    Sure, I'll bite. My slashdot password is "vIcNRc++j2". Now you only have ~640,000 slashdot user id's to try and see who I am, since I'm posting AC. Hope you have some programming skills. I'll change my password tonight at 8pm CST, you have until then.

  15. Passwords themselves are bad social engineering by One+Louder · · Score: 5, Insightful
    Perhaps we should not blame the users, but instead accept that passwords are themselves a poor design.

    The best passwords from a technical standpoint are the worst from a social standpoint - the average net user probably has to remember a dozen or so passwords, and obscure combinations of characters are just not going to be remembered by people in this information-overloaded environment.

    I don't have a solution - but calling the users stupid certainly isn't one. Indeed, perhaps we're the ones not paying attention.

  16. Screw that.... by Mac+Degger · · Score: 5, Interesting

    If I found a file with salary records, I'd pass 'em around too. I still have not heard a single good reason to keep that information for only the accountant and CEO to see.

    Not only would open accounting force a company to be honest about what it does financially, but it would also be a potential morale boost to the staff (and that's even when the company is down in the hole...openness means understanding and makes people work together). Plus it would put an end to the stupidity of male-female salary inequities...like work would mean like payment and any extra pay would have to be defended on the basis of what that person brings extra to the company, as it should be.

    --
    -- Waht? Tehr's a preveiw buottn?
  17. MAKING password security people's priority by SuperBanana · · Score: 5, Interesting
    Many people in my office will proudly announce what their password is. Infact sometimes they like to have a good laugh about who has the most simple password. A lot of times they'll spit out their password in a room full of clients.

    I turned on strong password authentication when I was promoted.

    Now they just leave the passwords on a post-it-note on their monitor and still share it with everyone else.

    Don't solve human problems with technical measures. Solve them with human measures. Would you expect the HR department to set up the company network? Then you shouldn't try to control employees. Quick solution to your problem is to:

    • Approach senior exec, inform him/her of the problem and the risks. Take your time to put your thoughts together and even better down on paper. Point out that a weak password is equivalent to leaving the front door unlocked. Don't get hysterical, don't present unrealistic scenarios about swarms of hackers flooding the company, death/destruction...they can smell BS a mile away.
    • When asked "what can we do?", request/suggest the HR department create new rule(s) regarding passwords. Include the rules you want about what passwords should/should not be; make sure you're reasonable and don't make stupid rules that only marginally increase security in specific cases.
    • Make the "what a password should/should not be" policy effective in one week to give people plenty of time to change them. Make effective -immediately- a policy that passwords are not to be written down nor discussed with ANYONE, except IT personnel who have identified themselves in person, and NEVER over the phone or via email.
    • Make sure it is backed up with a clear consequences and strict punishments(but, say, one 'grace' exception, so nobody looses their job over one slip). Forced leave of absence, followed by termination if repeated...whatever's legal. The HR department will be the best people to decide how to go about this one, since there are often legal issues involved, and keeping employees in line is a problem they deal with every day. All you need to do is say "company secrets" "proprietary information", "potential large-scale data loss", and HR should immediately get the picture.
    • follow it up with password security audits using password cracker tools...make sure accounts aren't shared by checking logs, and conduct surprise office/cubicle "look around only"(ie, don't touch their stuff, please) inspections, looking for said postit notes. If an employee flunks, a letter goes to their manager and HR immediately. It will not take long for word to get around that you're serious about security.

    Problem solved. There is one caveat- you MUST make it easy for them to change their passwords. CLEARLY document how to do it, and even go so far as to set up a time when people can drop by your office/cube and get help changing their password, and you MUST give them proper time for

  18. From Ross Anderson by Checkered+Daemon · · Score: 5, Insightful

    In his book "Security Engineering"

    "In conclusion, the main thing we did wrong when designing ATM security systems in the early to mid 1980s was to worry about criminals being clever; we should rather have worried about our customers - the bank's system designers, implementers, and testers - being stupid."