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Microsoft's Forgotten Mistakes

seattlenerd writes "In light of all of the hype about how much cash Microsoft is sitting on, it's good to be reminded that they do fail. A lot. This piece in Seattle Weekly points out some of the many failures -- from ActiMates Barney to Microsoft at Work to pending disasters in smartphones and interactive TV (despite recent PR-worthy announcements). But like most litter, the failures are swept under the rug in the hopes people don't remember that many 'new' Microsoft ideas are recycled from its own history." Of course, like any big company, Microsoft is not a monolith.

18 of 700 comments (clear)

  1. Abe Lincoln... by Superfreaker · · Score: 4, Insightful

    ...failed at just about everything before becoming president.
    You can't innovate without failure (opens door for innovation comment trolls). The article discusses technologies that they DID help pioneer, not just the ones they usurped.

  2. Failures don't matter by timeOday · · Score: 5, Insightful
    ...well, not when you've got guaranteed income from locking millions of customers into your cash cows. Gotta spend money on something or investors will get all uppity and start demanding dividends and whatnot.

    But seriously, everybody knows experimentation and failure cannot be avoided. Most businesses just don't have the luxury of failing with no penalty.

  3. 5 responses below by LordOfYourPants · · Score: 5, Insightful

    and 3 of them ask "What about Microsoft Bob?"

    The article says:

    "More than 100 products were launched in rapid succession over 18 months, from childhood creativity (Fine Artist) to a cartoony "social interface" to make Windows appear friendlier to the pathologically computer phobic (1995's Microsoft Bob, a much-maligned happy face with geek glasses)."

    I know this can be misconstrued as karma whoring, but I think it's more of a Geraldo-style expose on why RTFAing is necessary.

  4. Re:MS Failures... by mdvolm · · Score: 4, Insightful

    That was one heck of a (multi-billion dollar) failure; and in their favor!

    My failures have never amounted to much...

  5. Right... by PincheGab · · Score: 5, Insightful
    And as soon as you go into business for yourself, you will learn that failure is an integral and unavoidable part of success. If you think that big companies get absolutely everything right, you are very very wrong.

    Now, why would failures "be swept under the rug"? Failures are abandoned projects, never-finished products, non-sellers, etc... They are simply left behind, not hidden.

    There's a famous cliche that says "If you never fail, you are not taking enough risks." As a business person and someone who has failed several times before getting it right, I can tell you the saying is true. If you dislike failure, then go into business.

    In other words, what the hell is your point?

  6. Core Business by rf0 · · Score: 5, Insightful

    Like all business they made mistakes when tyring something new. However on their core business they have provided a wide spread, realtivly easy to use concurrent platform with Office + Windows. If you look at all OSS office sweets etc they all at least try to read/write M$ Office as it is a standard. Not saying its a good one but its a standard

    Bob in Marketing can send Maggie in Accounts a spreadsheet and be able to read it. Thats gotta count for something

    Rus

  7. What's the point? by defunc · · Score: 5, Insightful

    What's the point of the original poster? Do ./ readers find Microsoft such a despicable entity that they need to post such articles to remind people that they also fail? May be it was meant as a joke, but still, very poor taste.

    For those who hate them so much (they're a business, they are supposed to make money), don't you think one minute any other company in their shoes would have acted differently, including the envious Sun and over zealous Oracle.

    The Gates foundation is today the biggest charitable contributer, funded by the founder himself. Sure, it's a tax relief for him, but he didn't have to do it to help researchers in financial terms in finding vaccin to the most common diseases affecting the 3rd world in the first place. Thats $10 bill available for worthy causes.

    Instead, it's hotter nerdy news to point out the failures of Microsoft as a company. Since when did we become so negative about the good things that's happening in this world?

    --
    .defuncrc
    1. Re:What's the point? by echucker · · Score: 4, Insightful

      What's the point of the original poster? Do ./ readers find Microsoft such a despicable entity that they need to post such articles to remind people that they also fail? May be it was meant as a joke, but still, very poor taste.


      IMHO, I think the better question is why are they actually posted by the editors.

      Permit me to answer my own question - they make people click on the story, which increases ad revenue. Simple as that.

  8. They can afford to fail... by YllabianBitPipe · · Score: 4, Insightful

    And I mean that literally. When Windows first came out it was a piece of crap. But they have so much money that they can afford for a technology to do terribly for years until a market is built up, the technology gets better (like to version 3), and all the competitors burn through cash and fall by the wayside.

    We laugh at stuff like Tablet PC, Microsoft Reader, XBox or WebTV, but look at some of the "sucesses" of Microsoft and you can realize they had several years of an early period where they sucked, too. Namely, Windows, Pocket PC, Internet Explorer. Just a few years ago, it was thought a foregone conclusion Netscape and Palm owned the market and Microsoft lost.

  9. Re:MS Failures... by El+Cubano · · Score: 5, Insightful

    Yeah, it was a huge blunder for MS to do all the R&D for KDE and Gnome to copy and give away free.

    Just like it was a huge bluder for UC to do tons of research on networking and implement a TCP stack for MS to take it and charge everyone for it?

  10. Re:So, what's the news? by michael_cain · · Score: 5, Insightful
    I guess I would come at it from a different direction -- is it surprising how few of their ventures have succeeded? The list of products would have to include:
    • DOS
    • Windows
    • Office
    • Visual Studio
    • IE
    • Windows Media Player
    • MSN
    • XBox

    DOS and IE were initially products purchased from another company. Of the components that make up Office, I believe that PowerPoint was purchased from another company (and not sure, but want to say the same thing about Excel). WMP is given away for free (if you bought Windows). MSN takes in money, but I believe it is not profitable. Ditto for XBox. Visual Studio is probably profitable, but they don't sell a lot of copies relative to the market for Windows and Office.

    If I were an investor, I would be concerned that the most successful software company in the world has so few successful products, and that even fewer of those were initially developed internally.

  11. Re:In the future, will the XBox be added? by PitaBred · · Score: 4, Insightful

    The problem with your comment is that that is the business model that both Sony and Nintendo follow. It's a successful model. It's just that you can't buy loyalty from gamers. They've had what, Halo? That's the only game I can think of for the XBox that wasn't multiplatform that I even remotely wanted to play. MS is trying to make the console more like it's PC's, with DirectX and all kinds of computer hardware. So it's virtually a PC. I don't want to play games on something I can do that much with. I will play games on a gaming machine, and do work on my PC. MS has failed to realize that this is what a lot of people want. Since this is going nowhere in many directions all at once, I figure that now would be a safe jumping off point...

  12. A few differences by burgburgburg · · Score: 4, Insightful

    Abe wrote his own speeches.
    Abe started out poor and had to work for everything he got.
    Abe worked hard to educate himself.
    Abe was never saved again and again and again from repeated business failures by friends/supplicants to his family.
    Abe was forced by circumstances into military action, designed to save the country.
    Abe was elected President.

  13. Linux is Microsoft's biggest failure... by gillbates · · Score: 4, Insightful

    Microsoft completely missed the boat on the low-cost Intel server bandwagon. After 10 years of Windows NT technology (yeah, it's built into W2K and XP too), Microsoft has failed to gain even an appreciable share in the Intel server market.

    Microsoft has been saying for years that Windows NT/2000/XP is an alternative to UNIX, and later Linux, but their attempt to penetrate the UNIX market has been an abject failure. I think Microsoft is slowly starting to realize that catchy phrases like "Enterprise Class Computing" and "Mission Critical" don't fool the UNIX crowd.

    Granted, I'm not trying to troll, but it seems to me that UNIX and mainframe folks have a much different expectation of reliability and uptime than Microsoft, and Microsoft has been slow in realizing this. At this point, the reliability of WinXP is inconsequential; Microsoft has been so successful on the desktop that they will be forever known as a desktop vendor. When people think of Microsoft, they think of butterflies and games and multimedia - not exactly the images one wants to associate with their "mission critical server" vendor. This, combined with their hostile attitude toward UNIX and the open source philosophy practically gaurantees that Microsoft will never be accepted as anything more than a toy by the UNIX crowd.

    --
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  14. Re:MS Failures... by aiyo · · Score: 5, Insightful

    Yes this IS a troll. UI design isnt about putting important stuff in order, it's about making important stuff easily accessible and putting unimportant stuff out of the way. Why put the minimze button on the left next to the menus when it will just lead to accedental minimizing. Also people dont think of it as looking at the end of the title bar, its just the top right. It takes just as much effort to click on something thats at the top left as it does to click something on the top right. Do you move your mouse to the top left and along the title bar and finally to the right to click minimize?

  15. Re:XBox their highest profile failure - Real Soon by bmajik · · Score: 4, Insightful

    bollocks. xbox live has smashed projections and MS has the highest game-attach rate of any modern console.

    Xbox is not a failure. KOTOR has been selling like hot cakes since its release last week. MS has come into an industry dominated by sony and already displaced nintendo in the US for the #2 spot. MS has the #1 online system for consoles after less than a year.

    Sony is slowly recalling their previous PS3 hype and backpedalling on all their statements about PS3. Thats the penalty for cranking out hype way ahead of itme ot try and buy time to make something real. It worked to kill the dreamcast, but it wont work with xbox.

    (see also: PS3 WONT have the Cell chip in it)

    Xbox will probably not beat PS2 for this generation, but i do expect it to reach parity. PS3 vs XBox2 is a level playing field, IMO.

    --
    My opinions are my own, and do not necessarily represent those of my employer.
  16. Microsoft needs to grow up by cmacb · · Score: 5, Insightful
    "Microsoft ultimately might become a prisoner of the industry it helped create. Much like IBM, the earlier leader in computing that Microsoft trumped in the 1980s, Microsoft's fate might be as tied to personal computers as IBM's was tied to mainframes."

    Good article up to the last paragraph. Microsoft should strive to be much more like IBM, but it has waited far to long to start. IBM has a huge patent portfolio which they have been a lot more judicious in enforcing than SCO for example. They are also better diversified into the "service" sector. Microsoft has a consulting division, but they are only geared toward helping to sell Microsoft solutions, they quickly show themselves to be nothing more than technical sales reps.

    Microsoft has put it's name on mice and keyboards. Very clever, but they don't make anything. Behind IBM's outsourced hardware is a still viable manufacturing and fabrication operation (again, more fundamental research going on here). You might think of IBM as Microsoft, Dell, and Intel all rolled into one. Each of these companies can succeed or fail based on one or two key product lines. IBM became a true corporation a long time ago. Dell and Microsoft are still the product of individuals, with all the strengths and weaknesses of that approach.

  17. Rhetoric by Tony · · Score: 5, Insightful

    They'd have no monopoly if they weren't big to begin with -- they certainly weren't a government granted monopoly like AT&T once was.

    No, they were an IBM-granted monopoly.

    The "chicken-and-egg" problem isn't a problem, because they got to be a monopoly by exploiting the hobbyist nature of the beginning of the personal computer revolution. Microsoft was there from the beginning; and from the beginning, they used other people's code (BASIC for the Altair, for example, which was ported from available sources; the only thing neat and original about that is the way in which it was ported, and Paul Allen was the one doing the heavy lifting).

    Before the IBM PC (and their Charley Chaplin ads), the Apple ][ was making inroads into corporate culture, though mostly through the back door. Apple did not have much legitimacy in the corporate culture of the time. So, IBM decided (on a lark, essentially) to create a hobbyist computer of their own, only geared toward corporate culture.

    Mr. Gates' mother was on the (Red Cross?) board of directors with one of the top execs of IBM. This connection was Microsoft's major break. As IBM did not take this project too seriously, they met with Bill Gates and Paul Allen, who sold them a CP/M-like operating system they had "developed" for the 8086. (In fact, they had done no such thing.)

    Once they sold IBM on the idea, they scampered back to Seattle and purchased outright the proto-DOS from a small Seattle company. Selling price: $10k. The Seattle company knew nothing about the IBM deal. Mr. Gates screwed this company, instead of dealing fairly with them (which would have involved giving him or his company a small stake in all sales of DOS).

    (At this point, a bunch of you are screaming, "But they made the deal! It was all fair!" To which I reply, no fucking way was it fair. It was exploitation, and preyed on ignorance, which is about as moral as taking sexual advantage of a mentally handicapped person. Businesses can make money without fucking over people at every possible opportunity.)

    So, with IBM's legitimacy, and Microsoft's ownership of of MS-DOS and a deal to ship this DOS with every PC, Microsoft began its PC life with the monopoly on desktop operating systems.

    When the first clones came out, Compaq should have also cloned the OS; ironically, though they weren't willing to pay royalties on the IBM BIOS, they were willing to pay for the OS.

    Those in control of Microsoft have made very cunning deals. But, yes, they *did* start off in a monopoly position of a very small market, and grew as the market grew.

    But, *completely* off-topic, let me pose this question: if Microsoft has proven it will not play fairly with other businesses (that Seattle company wasn't even a competitor at the time, but a potential partner), why should we expect them to play fairly with their customers if they don't have to?

    Microsoft's try-try-again philosophy and focused determination are why it is at the top of the heap of software companies and why they are sitting on the 45 billion in cash now.

    Hardly. Their willingness to fuck over anyone and everyone in pursuit of market dominance is the reason they are at the top of the software heap.

    --
    Microsoft is to software what Budweiser is to beer.