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Technical Glitches Plague BuyMusic.com

Posted by timothy on from the thank-you-for-your-patience dept.

An anonymous reader submits: "Despite its much larger target market, BuyMusic.com does not seem to be the runaway success that Apple's iTunes Music Store was. USA Today is reporting that customers have experienced technical glitches that prevent them from playing their purchases. Another customer reports that the BuyMusic tech support does little more than say 'Sorry, but that's YOUR problem.' Finally, a musician whose music is for sale at BuyMusic questions the legality of BuyMusic's catalog." Scriptygoddess's account of her unhappy experience is mirrored here.

2 of 691 comments (clear)

  1. Plugin? by Tokerat · · Score: 1, Troll


    Um, she mentions Roxio and Nero as plugins? Does she mean applications? Does she mean as actual plug-in files for WMP or something?

    I hope she was a little more specific when talking to tech support or I'd probably tell her to fix it herself, and my dinner while she was at it.

    --
    CAn'T CompreHend SARcaSm?
  2. Re:What are they trying to prevent? by BJH · · Score: 0, Troll

    What's the problem? When he gets back to the hotel at night, he wants to watch a movie. Big deal.
    Doesn't mean he didn't have a good time during the day.

    Of course, I'm sure all YOUR vacations are adventure-packed climbs up Everest or big-spending gambling trips to Monaco.</SARCASM>