Technical Glitches Plague BuyMusic.com

Posted by timothy on Tuesday July 29, 2003 @05:10PM from the thank-you-for-your-patience dept.

An anonymous reader submits: "Despite its much larger target market, BuyMusic.com does not seem to be the runaway success that Apple's iTunes Music Store was. USA Today is reporting that customers have experienced technical glitches that prevent them from playing their purchases. Another customer reports that the BuyMusic tech support does little more than say 'Sorry, but that's YOUR problem.' Finally, a musician whose music is for sale at BuyMusic questions the legality of BuyMusic's catalog." Scriptygoddess's account of her unhappy experience is mirrored here.

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apple sets the bar by corgicorgi · 2003-07-29 17:28 · Score: 0, Redundant

Looks like Apple set a bar for music download services. BuyMusic.com rushed into things, and this is very embarrassing news for them. Considering that they are selling MP3 players also, it is very bad that they didn't encounter this during testing.

They really should have stayed with the popular MP3 format. Perhaps it would have avoided problems like this one.