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MSN Cuts Unmonitored Chatrooms Around the Globe

letxa2000 writes "According to MSNBC, Microsoft will be shutting down its unmonitored chat services in Europe, the Middle East, Africa, Asia and much of Latin America on October 14th--the day before MSN Messenger will lock out many 3rd party clients. Interestingly, the European manager of MSN is quoted as saying 'This is a decision based upon consumer experiences, child protection and our strategic investment to build up MSN Messenger.' It's starting to become clear that Microsoft is starting up the IM wars again and that the 3rd-party lockout indeed isn't so much about security as it is about marketshare."

20 of 400 comments (clear)

  1. Only Chat not Messenger by jolyonr · · Score: 5, Informative

    Note that this only affects public chatrooms and not the MSN Messenger service - I say this now not because it's not obvious to those who read the article, but that because this is slashdot and people won't :)

    --


    Please read my Canon EOS tech blog at http://www.everyothershot.com
  2. This is a good thing by Kevin_ap · · Score: 5, Insightful

    All the Kids who used to chat on msn will now find "cooler" chat rooms (perhaps IRC) and they might start trying out other non Microsoft products...

    1. Re:This is a good thing by Chris_Jefferson · · Score: 5, Funny
      Nooo!! For a while now, IRC has been one of the few places where I could (mostly) avoid

      "wher cn i get quake warez?"

      "u r a faggot!"

      "This person used their CD-ROM drive as a cup holder LOLOL!!!111"

      I don't want them all coming back :(

      --
      Combination - fun iPhone puzzling
  3. IRC is next by pork_spies · · Score: 5, Interesting

    There is a real moral panic underway in the UK about this now - and the attack is on all unmoderated "chat" - so even the development channel you use is at threat.

    1. Re:IRC is next by Oddly_Drac · · Score: 5, Interesting

      "There is a real moral panic underway in the UK about this now"

      Oh, do give over.

      For one thing the UK *is not* the tabloids.

      They try to foster a particular opinion as being national whether it is or not, and the Sun recently dropped the ball bigtime with their 'Bruno Bonkers' headline that they had to reprint because it was insensitive trash.

      The whole deal with 'peadophiles' in the UK is that we don't have the association with 'Terrorism' that the US has. We've had terrorism for so long that it doesn't affect us. Kiddy Fiddlers, on the other hand, are this scary lurking menace that haunt the internet, street corners and *live in your town*.

      The Brass Eye Peadophile special nailed this concept completely, and the flak that surrounded it was indicative of the PR value of this kind of fear.

      The British public, generally speaking, have a bit more cynicism.

      --
      Oddly Draconis
      Too cynical to live, too stubborn to die.
  4. It's all about pedophiles by surstrmming · · Score: 5, Interesting

    Microsoft has prepped the mainstream media that this is all about saving children from pedophile predators.

    Child abuse experts were interviewed saying this actually increases the risk to children, because kids have emotional ties to their online chat friends. Now they might give mobile phone numbers and other personal data to their online friends so that they can stay in touch... and if that friend is a pedophile, he is that much closer to meeting the child.

    The child abuse expert urged parents to talk to their kids about this, so the child can deal with this close down of chat rooms in a better way.

    1. Re:It's all about pedophiles by 16K+Ram+Pack · · Score: 5, Insightful
      Is there an equivalent of Godwin's Law for people using the issue of child safety as a means to do other things?

      Whenever I see stories of people doing things "to protect children", I often look for alternative motives. I think press departments of governments/corporations use this as a way of ceasing debate, but they know that people are too afraid to oppose the thing done because they don't want to be seen as against protecting children.

      HM Government wants new snooping powers on email - undoubtedly as the legislation gets closer, the "protecting children" trump card will be played.

      Like the experts say, What MS are doing will not protect children. They will find alternative chat rooms, possibly in juristictions outside the UK, with absolutely NO regulation or searches by police being available.

      In this case, it looks like one of the following is the real story:-

      MS are scared of getting sued

      MS are looking to get people using messenger to increase their stranglehold.

      MS are looking to publicise MSN as a service, encouraging non-savvy parents to believe that signing up to MSN means their kids won't use chatrooms.

      MS want some publicity to help spin the image of them being a good company with strong, secure software who care about their users after the virus disaster.

      If MS really cared about children, they'd host chatrooms and put some of their massive resources into moderating them.

      Of course, the mainstream media are too thick to deal with the real issues in this - protecting children through education of parents and children in using the internet.

  5. No service? Go underground... by Talthane · · Score: 5, Insightful

    My immediate reaction is that this will simply drive chatroom-using children to less-monitored, less well-policed chatrooms where they can carry on gossiping - especially if they don't have access to IM clients. Only nobody will be watching those chatrooms.

    As much as I loathe some of Microsoft's practices, I would have preferred an organisation like them to be monitoring (young) children's chatrooms than SmallISP.com(tm). Purely from a resources standpoint, Microsoft was one of the best-equipped organisations to watch for paedophiles and other slime.

    --
    "This is why men never share their feelings; because women always remember." -Just Shoot Me.
  6. BBC discussion by Phroggy · · Score: 5, Insightful

    I just heard a discussion about this on the BBC's Radio Five Live. One concern they raised: children will not stop chatting online, but will simply switch to other chat services which are even less safe than MSN's. Not only that, but with the announcement of the impending closure, there will be a scramble to exchange contact information before the deadline, which may include phone numbers or other personal information (precisely the thing we don't want children to do).

    Another point they made: when talking to your children about the dangers of talking to strangers online (or anything else, really) it's very important to explain WHY it's dangerous, and make sure they understand exactly what the dangers are and how to avoid them. Children tend to rebel against authority, especially when they can't see good reasons for the rules parents set for them.

    --
    $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
    $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    1. Re:BBC discussion by yelmalio · · Score: 5, Insightful

      I just heard a discussion about this on the BBC's Radio Five Live. One concern they raised: children will not stop chatting online, but will simply switch to other chat services which are even less safe than MSN's.

      Speaking as a parent of 3 girls I think MS are between a rock and a hard place with this. There have been several high profile cases of underage people being lured into sex through chatrooms. If MS continue the service they undoubtedly will get flack for helping aid Paedophiles. No sooner was this announced they where closing the service they get accused of censorship. There have been calls in the UK to legislate that chat serverice providers 'properly monitor' users. Can't have it both ways and it's not up to MS to monitor each and every conversation. That would be a greater breach of privacy.

      I've seen several comments here and here that this will allow people to ween off MS. It's not about MS crapware, censorship or privacy, it's about kids being abused by adults.

      What is needed here is an education programme to teach parents, not children, as to the dangers. Most parents are clueless about the Net as a whole.

  7. I don't blame them by mo^ · · Score: 5, Interesting

    I think this is a very understandable position to take. Microsoft get lumbered with enough bad press as it is. All it takes is for one 14 year old to travel half the globe to meet a guy she was chatting to in MSN "channels" for MS to get slated for allowing this to happen.

    Childrens channel moderation should not be taken lightly. Here in the UK there is a lengthy screening process for anyone who work with children, and unless MS could guarantee correctly screened moderators (screend of course in EVERY country that the channels operate) there is no way they could protect themselves from outraged public opinion.. Parents like to blame other people for not watching their children closely enough, and if a child is using a major companies message system, they have an easy target for their ire.

    I personally believe any such undertaking to be ridden with obstacles, and microsoft as a "software" company are right to back away from this kind of thing

    --
    bah!*@%!
    1. Re:I don't blame them by Anonymous Coward · · Score: 5, Insightful

      FACT: The Internet is a public place, parents that let their children roam public places unsupervised are still responsable for letting them do so.

  8. What a shame.. by Ckwop · · Score: 5, Insightful

    I think this consitutes the first step in a slow march towards the ban of unmonitored chat rooms. Something which is absolutely bizarre considering the fact that the chance of your child being groomed by a paedophile are probably about the same as your child being struck by lightening.. In the UK we see about three to four cases of this a year.

    More children get killed in car accidents.. in fact it's the biggest killer of under 12's if i recall correctly..

    Unmoderated chat is about freedom of speech. The price we pay for freedom is that evil, to some extent, is free too. A world without fear and terror is a world without freedom.

    Freedoms are being removed left, right and center in the post 9/11 world. The irony is that the terrorists succeeded.. The land(s) of the free are no longer as free as they used to be.. My forefathers fought for our freedom in blood.. We shouldn't give in.. Every man killed by a terrorist is a solider for freedom.. Let's not let democracy drown at the hands of a few.

    Simon

  9. Excuse me... by Thomas+Miconi · · Score: 5, Insightful

    Am I the only one here to think that maybe they're actually doing this for the very reasons they quote - i.e. they're scared to death at the idea of being associated with all these net-paedophiles stuff ?

    Clueless journalists are just as dangerous for MS as they are for others (note: I'm talking from the UK, homeland of such some monuments of fair, objective et reliable reporting as The Sun). They've seen those stories about paedophiles "hunting" over the internet, and they know how 'sensitive' the public is about anything related to paedophilia (Britain is also the place were angry mobs assaulted a doctor's house because they confused the word 'Paediatrician' with 'Paedophile').

    This may be a much more compelling reason than locking out a few thousands 3rd party clients.

    Thomas Miconi-

    1. Re:Excuse me... by malf-uk · · Score: 5, Insightful

      Naturally it seems the tabloids see this as a "good thing".

      However, according to the newsletter (http://www.wtps.co.uk/) that I receive daily it seems at least one newspaper (the non-tabloid Daily Telegraph) doesn't, saying

      "the ban effectively penalises legitimate chatroom hobbyists while failing to tackle the root of the problem.
      Chatrooms are no more culpable for paedophilia than "the telephone system, the Royal Mail, the Church of England, the Boy Scouts, the Girl Guides, the Youth Hostels Association, the Duke of Edinburgh's Award Scheme, all schools, the NHS, the railway network, the seaside holiday... indeed, any institution that allows adults contact with children,"

      "It is plain bonkers".

      --
      R Tape loading error, 0:1
  10. Interview on BBC TV news by PinglePongle · · Score: 5, Interesting

    The European head of MSN was on the news this morning; she was singing the praises of messenger, including the highly dubious claim that "MSN Messenger is safe, because you know who you are talking to, unlike a chatroom where you can just bump into anyone". Huh ? You know who you're talking to on Messenger ? All you know is some hotmail account name; there's absolutely no guarantee that "bobby13" is indeed a 13 year old and not some drooling psychopath.

    I guess AOL is happy though.

    --
    It's all very well in practice, but it will never work in theory.
  11. Re:yeah by Anonymous Coward · · Score: 5, Insightful

    "Give an answer of 'We're not people's censors' and leave it at that?"

    Yep. You say `if you`re worried about what your children might see or do online, then only let them use the net in your presence, log what they are doing, talk to them about the dangers (and don't let them use the net if they aren't old enough to understand)`.

    I don't care much about this instance, as I don't use Microsoft stuff if I can avoid it, and there'll *always* be a way of discussing things online with strangers, whether the government or big business likes it or not. I don't want accountability - I want to be able to talk about what I want with who I want, which includes strangers. It's easy enough to ignore idiots, catch bots and spammers etc. If someone wants to sit and watch rooms for perverts etc then fine, do it. I don't have a problem with that.

    It's not exactly hard to monitor a room and look for words relating to `phone number` or `address` or `age` or whatever.

  12. Compelling reasons ... by cj_goth · · Score: 5, Insightful

    > Am I the only one here to think that maybe they're actually doing this for the very reasons they quote

    No, not at all. Here are some of the reasons Microsoft gives in the article (thru Geoff Sutton, European GM of Microsoft MSN):

    ""This is a decision based upon consumer experiences, child protection and OUR STRATEGIC INVESTMENT TO BUILD UP MSN MESSENGER"

    "The straightforward truth of the matter is FREE unmoderated chat isn't safe"


    Emphasis is mine in both quotes. But there you have it, even within the Microspeak they are admitting that its really profit/market-share driven.

    That second quote looks very like their "free, open-source software isn't safe" marketing, doesn't it?

    --


    -- now where did I put that .sig
  13. Re:yeah by Hognoxious · · Score: 5, Insightful
    Bugger [pun unintended] - submitted this as a story three minutes ago.
    So did I, but my article included the fact that MS wants to move to a subscription based service.

    Thus one can conclude that the problem isn't kiddy fiddlers, it's free (as in beer) kiddy fiddlers.

    PS,OT, is anyone else having problems with /. headlines by email?

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  14. Fear of new technologies by pubjames · · Score: 5, Insightful


    This is nothing new. New technologies always inspire fear. When doing some research once I read an article in a magazine from around 1890 talking about how young ladies should not be allowed to use the telephone for more than a few minutes at a time due to fear that they weren't mentally strong enough to cope with the sensation of talking to a disembodied voice for very long.

    In my lifetime I seen fear of video cassette recorders (remember how "video nasties" were going to corrupt a whole generation of children?) and similar fear of video games, and now all this stuff related to the internet.

    The really stupid thing about all this from my point of view is how the press in the UK has caused the general public to believe that paedophilia (that is, adults that find pre-pubescent children sexually attractive) is common, when in reality it is very rare and probably no more so today than it was fifty or 100 years ago. This has caused, for instance, parents to be afraid to let their children go out to play outside. This is a real shame.