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Virus Knocks Out U.S. Visa Approval System

GillBates0 writes "According to this story and many others, the State Department's electronic system for checking every visa applicant for terrorist or criminal history failed worldwide late Tuesday because of a computer virus, leaving the U.S. government unable to issue visas. The virus crippled the department's Consular Lookout and Support System, known as CLASS, which contains, among others, names of at least 78,000 suspected terrorists. It was unclear which computer virus might have affected the system. But a separate message sent to embassies and consular offices late Tuesday warned that the Welchia virus had been detected in one facility. Welchia is an aggressive infection unleashed last month that exploits a software flaw in recent versions of Microsoft Windows."

36 of 439 comments (clear)

  1. Does the state dept. read /. ??? NO by setzman · · Score: 3, Insightful
    If they did, they would know they following:

    1.) Use a firewall to block unnecessary access from the external network
    2.) Patch Windows often
    3.) Use anti-virus software and update the definitions often

    I would have thought that the State Department would at least do these minimums (to keep its systems "safe from evil-doers"), but I guess you can't even expect that much from government work.

    --
    C:\>
    1. Re:Does the state dept. read /. ??? NO by PaulK · · Score: 4, Insightful

      At what point will the government and public at large decide that "enough is enough?" Do people have to die before someone takes this seriously?

      Day after day, example after example, the world is inundated with successful attacks.

      We can say, "Well, people are stupid... They should know not to click on attachments," The reality is though, that "1 in 7" users have problems with the power button.

      There is no future security in blaming the end user. It's high time that we look at the systems that allow this type of invasion, replace where necessary, and train the users accordingly.

      The talk of cost becomes irrelevant when recovery costs are totalled. Just wait for the first wrongful death suit revolving around an insecure system failure.

      If we insist that users are accountable, we must also demand that the corporate citizens are accountable.

    2. Re:Does the state dept. read /. ??? NO by Eric_Cartman_South_P · · Score: 5, Funny
      You forgot...

      4.) vi is better than e-macs

      5.) In Soviet Russia, you attack Virus!

      6.) People should patch their boxes bec.#J^@ATDT[NO CARRIER]

      7.) Don't use FreeBSD because it's dead/dying.

      8.) Apple is awesome. But I can't afford one.

      9.) Imagine a Beowolf cluster of those!

      10.) Patents, RIAA, Spooks, Windoze, Verisign, Politician, Spalling Checkirs; all bad.

      11.) Ogg, Apple, *nix, RMS, EFF; all good.

      12.) ???

      13.) Profit!

      PS. Mod's, go away. I'm just having fun. Don't put it up or down you fu%#d2DHATDT[NO CARRIER]

    3. Re:Does the state dept. read /. ??? NO by jaredcat · · Score: 4, Insightful

      >> 1.) Use a firewall to block unnecessary access from the external network

      Really this doesn't work as well as you'd think. If you have laptop users on your network, which nearly everyone does, its analagous to wearing a plastic bubble suit but having unprotected sex with strangers every weekday morning.

      My office has about 60 users in it and is protected by PIX firewalls and techdata's email virus scanner. We have about 20 Windows servers in our server room (this doesn't include the many dozens of servers running Linux or Solaris, or the machines at one of our 3 colo sites), and we patch them all about once a month. Office workstations are forced to patch themselves weekly through a distributed Windowsupdate. So yeah, this should be pretty safe, right?

      Well about 3 times per week some user brings in a laptop, plugs it in to the LAN, and we get some new worm running around the office LAN.

    4. Re:Does the state dept. read /. ??? NO by Xerithane · · Score: 5, Insightful

      1.) Use a firewall to block unnecessary access from the external network

      They probably do. Then a user VPNs in with an infected machine against policy, or brings a laptop in and plugs it in. This happens at my work, too.

      2.) Patch Windows often

      Define "often", please. It could be once a month, once a quarter. I'm sure they have change control plans.

      3.) Use anti-virus software and update the definitions often

      See above.

      I would have thought that the State Department would at least do these minimums (to keep its systems "safe from evil-doers"), but I guess you can't even expect that much from government work.

      No, it's just that it's easier to assume that you are smarter than them and assume you know their network and systems.

      --
      Dacels Jewelers can't be trusted.
    5. Re:Does the state dept. read /. ??? NO by Frater+219 · · Score: 5, Insightful
      No system is immune.

      But systems are not equally buggy. I discuss this here. No design and no development method is perfect. However, it is incontrovertible that some designs and some development methods yield software that fails less often; that fails less severely; and that fails more recoverably. We can inspect systems' behavior and say that for particular purposes, certain software is better than others. We can say this on the basis of technical facts, not merely marketing claims and promises of "support" and "warranty". We can also say it on the basis of historical evidence -- some systems have failed more often and more severely than others.

      A Microsoft Exchange mail server stores users' mail in a binary database, in a proprietary format. A Postfix or Qmail mail server stores users' mail in text files in a simple directory structure. We can make a reasonable (and correct!) prediction that in case of failure, it is easier to recover the content of mail from a Postfix or Qmail system than from Exchange. And, indeed, this is borne out by the experience of administrators: a maildir can get into an inconsistent state, but it's much easier to recover it than to recover an Exchange mail database.

      (Note that I'm not describing frequency of failure, but rather severity. We can also make predictions about the former, of course ....)

      Security holes are, from an engineering standpoint, simply another kind of failure. We can look at design choices such as privilege separation and chrooting -- applications of the Principle of Least Privilege -- and say that some systems will fail worse than others. A program that can't access files outside of /home/myprog cannot scribble on the kernel in /boot/vmlinuz. A Web server that runs as Administrator on Windows 2000 has opportunities to fail worse than a Web server that runs as www-data on Solaris.

      Simply put, there exist objective facts about security design, just as there exist objective facts about, say, civil engineering. Why doesn't the city construct water mains out of balsa wood and bridges out of papier-mache? It simply doesn't work very well. :)

    6. Re:Does the state dept. read /. ??? NO by antiMStroll · · Score: 5, Insightful

      Congratulations, you win the MS/Godwin award for the first spurious comparison between an arcane, difficult OpenSSH exploit requiring manual application on a per-computer basis and detailed expertise, and a Windows plug-it-in-and-watch-it-die automatic worm vulnerability. I knew someone would rush to claim equivalency between such radically different apples and oranges but am surprised it's getting modded inside of a dozen first posts.

    7. Re:Does the state dept. read /. ??? NO by EzInKy · · Score: 4, Insightful

      Simply put, there exist objective facts about security design, just as there exist objective facts about, say, civil engineering. Why doesn't the city construct water mains out of balsa wood and bridges out of papier-mache? It simply doesn't work very well. :)

      You bring up a good point here. Civil Engineers are licensed professionals who are held legally accountable to follow certain well known design standards. Software Engineers on the other hand are unlicensed and expected to ensure that their designs are not well known to anyone other than their employers.

      --
      Time is what keeps everything from happening all at once.
  2. Windows Means Work by akedia · · Score: 5, Insightful

    As much the Slashdot community hates Windows and likes to dump on its flaws, I've realized one thing: Windows means jobs in the IT security sector. As a Network Security technician, my job is, among other things, to make sure the latest threat to Microsoft software doesn't bring down the entire infrastructure in the federal department where I work. At least twice a week, my office has a meeting where we discuss the latest Windows virus or exploit, organize a task force, and then do a system-wide deployment of the fix to some 2000+ clients. I like to think that as long as Microsoft keeps making, er, crappy software, and as long as we still have crackers writing virii and trojans, I don't have to worry about losing my job. If there was some magical "perfect" sofware that never needed fixing (note: there isn't) then we wouldn't need IT security professionals now, would we?

    1. Re:Windows Means Work by Sevn · · Score: 4, Insightful

      I see where you are coming from. The problem is, Windows also means WORK. And MONEY. and LOST PROFIT. and having a freaking stone tied around your neck. Actually, more like having a TICKING TIMEBOMB around your neck and you have no idea what the timer is set for. So from an employees standpoint, sure. Windows problems employ a hell of a lot of us. It's the companys that are getting royally screwed. And the ticking timebomb for us is when they suddenly wake up and realize that. At that point knowing another platform is going to come in mighty handy.

      --
      For every annoying gentoo user, are three even more annoying anti-gentoo crybabies. Take Yosh from #Gimp for example.
    2. Re:Windows Means Work by grub · · Score: 4, Insightful


      What you mean is "Windows Means Job Security".

      Think of it from the other side of the fence; if you weren't running Windows on every desktop you wouldn't need your 2+/week meetings to discuss the latest viruses and trojans.

      Of course that would mean your IT budgets would be cut and people laid off as your group became more productive with less.

      We can't have that now, can we?

      --
      Trolling is a art,
    3. Re:Windows Means Work by Morosoph · · Score: 5, Informative

      Time again to post an article on The Broken Windows fallacy.

    4. Re:Windows Means Work by Afty0r · · Score: 3, Insightful
      I've realized one thing: Windows means jobs in the IT security sector.

      This is analogous to saying that poor house building regulations and standards means more jobs for builders, plasterers, repairmen, plumbers etc.

      It does mean more jobs, however more jobs != a good thing - you're using the wrong metrics.
    5. Re:Windows Means Work by Morosoph · · Score: 3, Informative

      This link is better.

  3. Damn terrorists! by MagerValp · · Score: 5, Funny

    So now even terrorists using a fake name won't be able to get into the US!

    --

    READY.
    #
    1. Re:Damn terrorists! by Dr+Caleb · · Score: 5, Insightful
      Only 78,000 suspected Terrorists?

      I thought the U.S.A. P.A.T.R.I.O.T act made everyone in the US a suspected terrorist. That should read "300,000,000+ suspected terrorists".

      Did you read that article on politechbot.com that they wouldn't let some guy wearing a little button that read "Suspected terrorist" fly on an airplane?

      --
      "History doesn't repeat itself, but it does rhyme." Mark Twain
  4. Priceless! by ncmusic · · Score: 4, Funny

    Seems like there's a Mastercard joke in here somewhere.

  5. Oh, *that* VISA.... by KFK+-+Wildcat · · Score: 5, Funny

    And here I was thinking about all the new "Already approved VISA platinum card!" in my inbox...

  6. Shut down on purpose, not failed.... by jdreed1024 · · Score: 5, Interesting

    According to a CNN article, the State Department shut down the network to prevent the spread of the virus. It was down from noon until 9PM on Tuesday. Shutting down a network on purpose is different from having it "fail" due to a virus.

    --
    There is no sig, there is only Zuul.
    1. Re:Shut down on purpose, not failed.... by phillymjs · · Score: 5, Insightful

      Shutting down a network on purpose is different from having it "fail" due to a virus.

      Not by much, since both have the effect of putting a stake through the heart of user productivity for however long it takes to exorcise the virus from all the systems.

      ~Philly

  7. When is the Gov't gonna learn by Anonymous Coward · · Score: 4, Interesting

    Some day soon there will be a class action lawsuit against M$ regarless of their 'Hold Harmless Agreement' in the EULA.

    And BTW, firwall WON'T in and of themselves stop this kind of attack. Sure firewalls are your first line of defense, but all it takes is someone that has a notebook that is infected from home, a business trip or somewhere ELSE to bring it as a 'trusted' device on your clean network and BOINK, you are infected internally.

  8. Firewalls?? by Kushy · · Score: 3, Interesting

    What is a gov agency doing having open ports on their firewalls anyway?

    Honestly issuing visa's is just way to importiant to trust to a closed OS with known security flaws, with at least one major one a month.

    MS is so entrenched in the gov now that its kind of scary, that one day a order might come down to homeland security that some town is nothing but terrioriests and should be arrested, then taken to cuba. Meanwhile some hacker in the assend of the planet wiring a virus to gain entry to the gov systems is laughing his ass of at Ma and Pa being taken to a Marine base in another country.

    --
    "The word "genius" isn't applicable in football. A genius is a guy like Norman Einstein," - Joe Theisman
    1. Re:Firewalls?? by cehbab · · Score: 3, Insightful

      It was cheaper to do without ? We all know how the budgets of gov departments are continually being slashed :)

  9. Clearly the Kofi Annan of Slashdot commenters by Futurepower(R) · · Score: 4, Funny


    From the parent comment: "... Microsoft keeps making, er, crappy software ..."

    I just want to say that I appreciate the tactfulness, sensitivity, restraint, and diplomacy of that remark.

  10. Re:78.000 suspected terrorists? by stratjakt · · Score: 3, Informative

    Actually, after looking at the state depts website, I found this.

    Seems that when someone applies for a visa, gets checked out and denied, they get added to CLASS.

    --
    I don't need no instructions to know how to rock!!!!
  11. My sister works there. by Anonymous Coward · · Score: 5, Informative

    Evidently, the virus was patched/cleaned pretty quickly, and there was no real security risk, as in national security, because when the system is down, they simply do not issue visas. Most places they probably just told people to come back tomorrow.

  12. Re:78 THOUSAND suspected terrorists? by suso · · Score: 4, Funny

    How? They just do a grep for names without vowels.

  13. Heads should roll... by ubiquitin · · Score: 4, Troll

    So who's responsible for IT security there? If they've outsourced IT security to Microsoft or Symantec, then it is well past time to fire them and put some linux or unix-based (low-cost high-availability) servers up. Ask any Linux sysadmin how they survived the last two months worth of email virus bombardments. Then ask a Microscrap Exchange administrator. Do some simple math on the time and therefore money involved with maintenance of these systems. Why is no-one outraged about the tax dollars being wasted on cleanup of Microsoft-platform based email viruses?

    --
    http://tinyurl.com/4ny52
    1. Re:Heads should roll... by Chibi+Merrow · · Score: 3, Insightful

      Now I'm a big Linux supporter and all... but you're way off base here comparing Exchange to a Linux MTA... they're very different beasts.

      Just to let you know, we use Exchange, and I think all we did about the virus e-mails was scratch our head and shrug. Never had a single e-mail borne infection...

      Though that didn't stop a certain unnamed director from making us send a memo out explaining why people were getting weird e-mails and why the return address was wrong etc...

      In THIS case, the article mentions Welchia... Which is NOT an e-mail virus, it's the RPC DCOM worm that tries to patch the Blaster hole. Is it still able to infect due to bad software? Absolutely! But it has NOTHING to do with e-mail or Exchange.

      How would a bunch of Linux servers have helped them in this instance? If they're lax on patching Windows boxes, they'll be lax on patching Linux boxes too. Then they're just one OpenSSH exploit away from being out of commission anyway.

      The only reason I can think of you being modded up is blind hatred for Microsoft. Hating MS is fine, but don't mark a post as 'Informative' that doesn't even know what they're talking about...

      --
      Maxim: People cannot follow directions.
      Increases in truth directly with the length of time spent explaining them
  14. Re:microsoft by stratjakt · · Score: 3, Informative

    They dont.

    Most government facilities I've been to use Windows on desktops, and big iron unix servers in the back rooms. Big mainframes that have been there since the early 80s.

    There's no way this system with close to 30 million names runs on SQL Server, MySQL, PostgreSQL or any other mid-classed database system.

    They shut off the network to make sure it was clean, because one infected terminal could potentially leak a whole lot of information to the wrong people.

    --
    I don't need no instructions to know how to rock!!!!
  15. And people wonder.... by brain1 · · Score: 3, Interesting

    ...why governments like Germany, etc, etc, are switching to either Linux or Unix. Windows is just one big gaping security hole. Windows is insecure. It has evolved from a single-user simple desktop on top of DOS to what we have today without much thought to security except for an easily circumvented login.

    Unix (whatever your favorite flavor - Linux, Solaris, HPUX, even OSX etc, was designed from the ground up to work in a networked environment. That at least gives you a fighting chance of maintaining some level of security provided you or your MIS department set the system up right (like... dont use a default root password).

    If Microsoft wants to save their market share, they should start looking into a Unix-type OS. Either port BSD (they have anyway in their TCPIP stacks) or buy someone out (um, SCO maybe - or maybe I'm psychic?).

    Stop trying to push a derivitive of WinNT which came from MS OS/2 launched back in the late 80's.

    Sorry to rant on so much and restate the obvious, but geez. How many times before people wise up. Every time some script kiddie throws together some crap and unleashes it, corporations and governments get clobbered.

    Jail time for virus authors isnt going to solve the problem, it's time to attack it at the source: Windows.

  16. Want to sue over buggy code? by phillymjs · · Score: 4, Interesting

    Some day soon there will be a class action lawsuit against M$ regarless of their 'Hold Harmless Agreement' in the EULA.

    Actually, Business Week had an article about that a couple days ago, which I submitted last night (it was rejected). The author closed with (paraphrasing) "Maybe it's time some big customers refused to buy software without some sort of guarantee."

    These last few worms and e-mail viruses seem to have become the collective last straw. The unwashed masses are finally beginning to grouse about buggy software-- the tide is slowly beginning to turn against onerous "no liability" EULAs coupled to expensive software that is critical to business.

    A few years ago, Microsoft was very quick to whine that any delay in the release of Windows 98 forced on them by the government would hurt the U.S. economy and/or bring about the end of the world as we know it. Well, what about all these businesses who have to eat the costs of cleanup and lost productivity every time there's another Windows worm? Nooooo, that doesn't hurt the economy at all, does it?

    ~Philly

  17. Re:78 THOUSAND suspected terrorists? by ryanvm · · Score: 5, Funny

    How on earth does the government come up with a list of _78,000_ suspected terrorists? This is the type of indiscriminant prejudice that a seige mentality creates.

    Ohp - now it's 78,001.

  18. Re:78 THOUSAND suspected terrorists? by ZoneGray · · Score: 5, Insightful

    >> Instead we spend more on a "war on terror" in a year than has been spent in the entire history of cancer research.

    Not even remotely true, unless you only count the money spent by the federal government. There are billions spent every day on cancer research by companies big and small, dwarfing what is spent chasing terrorists.

    It's like that year at the Oscars when all those wealthy actors stood up and complained that the US doesn't spend enough on the arts.

    Anyway, read the Preamble.... "in Order to form a more perfect Union, establish Justice, insure domestic Tranquility, provide for the common defence, promote the general Welfare, and secure the Blessings of Liberty to ourselves and our Posterity"

    No mention of curing cancer, or PBS documentaries, or midnight basketball, or time off from work to take your dog to the vet. Those things are all reasonable, but they're not the primary responsibility of government.

    Note, too, the difference in wording: "PROVIDE for the common defense, PROMOTE the general welfare."

  19. It wasn't a computer virus! by FunWithHeadlines · · Score: 3, Insightful
    I'm getting sick of mainstream media equating Windows viruses with computer viruses. This was NOT a computer virus. Were any Linux machines at risk? No. Were any Macs at risk? No. How about mainframes? Nope. Those are all computers, and yet none of them were at risk from this virus. So it is inaccurate to call these things "computer" viruses.

    Call it what it is: A Microsoft Windows virus. Maybe if the media keeps pointing out what us /.ers already know, the general public will get it through their heads that their choice of OS makes a difference.

  20. Re:Rights vs Citizen rights by merlin_jim · · Score: 3, Insightful

    Sorry human rights and the right to fair treatment below to EVERYBODY, regardless of citizenship.
    We have accepted standards of treatment for people we are actively at war with. People who have no apparent hostile intent should get treated at least as well.


    While I agree with you that there needs to be an accepted standard of treatment for terrorist actions, similar to the Geneva Accord for wartime, the sad fact is that such a standard does not, at this time, exist.

    And these people aren't being treated unfairly; we're not letting them come to the United States without explaining terrorist connections. The United States doesn't belong to the world, it belongs to us, and we can say who we do and do not want to let in.

    While I do feel that there should be some oversight over who gets put on this list and how they are selected, that the list should be made publicly available, and that there should be an appeal process to be taken off the list if necessary, none of those is an inalienable right.

    I don't have a right to come into your home at any time I like. I can knock on your door and ask if I can come into your home. But if we don't really know each other, and you've seen me in the neighborhood a couple times with some known violent criminals, you would certainly think twice about inviting me in.

    I don't see how the United States implementing a similar policy is any different.

    --
    I am disrespectful to dirt! Can you see that I am serious?!