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Intuit Apologizes to Turbo Tax Customers

Posted by ryuzaki0 on from the suck-it-up dept.

tstoneman writes "Intuit has issued an apology for aggravating $50-90 million in customers over their product activation code. Let's hope that they have learned their lesson, and that other companies will heed this warning. Nonetheless, I am still seething over their malware that they installed without letting me know, and despite the apology, I will be moving to Taxcut permanently from now on."

1 of 376 comments (clear)

  1. What's the big deal? by lowe0 · · Score: 0, Troll

    I still fail to see what's such a big deal about product activation. I mean, hasn't it been required for ages in AutoCAD? Didn't 3ds max start using activation a long time ago? Hasn't Adobe picked it up? Where's the outcry from all of their customers?

    Developers have a right to protect their products from unauthorized copying.

    The best thing developers could do to alleviate fears over this, in my opinion, would be to patch the activation out at end-of-life. That way, consumers would be able to use extremely old products as needed.