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Can You Sue Over Loss of Personal Information?
GreenCrackBaby asks: "My wife was at a mall about a year ago when she ran across one of those groups who were trying to sign people up for a Visa credit card. Since she didn't yet have a credit card, she decided she'd fill out the form. She had everything filled out and was ready to sign it when she noticed the draconian fine print that essentially promised that they would sell her personal data to anyone they could, so instead of signing the form she said 'no thanks' and tossed it in the garbage. That was a mistake she has been made to regret. Almost immediately SPAM to her university email address went from 0 to 20 a day, and has been slowly increasing since. Soon we started to receive a large number of telemarketing calls to our home (where before we had received almost none). Junk mail addressed to her went through the roof. It wasn't until the Visa card arrived addressed to her that we knew what had happened." It appears that someone fished this woman's application out of the garbage and submitted this anyways, without a signature. How is something like this even close to being legal?
"What has become clear is that someone selling those Visas fished her application out from the garbage and submitted it. We've managed to track down a copy of the form she had filled out, and in the signature area is a big 'N/A'. So now her personal information is being sold to every telemarketer, spammer, and junk mail shop in North America. What can she do? We'd like to sue the company who fished the application from the garbage and make a lesson out of them, but what is there to sue over? Is the loss of personal information even considered a tort?"
ASK A LAWYER :)
:)
Now watch that get amrked redundant
I am in no way a lawyer, but isn't forging (or in this case continuing action with a required signature) considered fraud? Sort of like slamming?
If it isn't illegal, which I can't fathom, it certainly should be.
He tried to kill me with a forklift!
It appears that someone fished this woman's application out of the garbage and submitted this anyways, without a signature
That person was most likely the person who was trying to get her to sign up in the first place. They recieve a commission for each application, sometimes up to 50$ a piece. And since the application was submitted through them without an authorized signature, it's called Fraud. That's criminal. People have filed civil suits for less though. Give it a try.
The most important lesson here is that she probably had her social security number on that form, and should have taken it home with her instead of leaving her personal information in a public place. Someone with whose agenda wasn't limited to making a few extra bucks could have used the info to steal her identity.
It doesn't matter if it's public knowledge. The credit card marketers submitted her application contract without a legally binding signature.
Some of the aspects of this story sound legally questionable. For example, a credit card company's acceptance of an unsigned credit card application, in general. But also, since there was no signature, your wife (although extremely careless and naive for throwing her personal information in a public trash can) never consented to the "fine print" which was the ostensible hook for the company to distribute her info to spammers, telemarketers, other vermin. True, if someone fished her info out of the trash and used it for spamming, she might not have much of a remedy - although some states have put anti-spamming laws into effect, they typically only give a remedy against the spammer, and they make themselves hard to find and identify - who do you sue? But it sounds, from your account, like you can prove the unsigned application was actually submitted to VISA, and may be able to prove that VISA sold her info to the pond scum with knowledge that she had not consented. If that were so, you might have some kind of remedy against VISA or the bank that issued the VISA. If you are in a jurisdiction like California which has a privacy right incorporated in its state constitution, your position might be even stronger.
I would recommend consulting a lawyer who is licensed to practice in your jurisdiction. If you don't know a lawyer, try contacting law schools in your area or your State Bar Association to ask if there are any referral services they would recommend to look at a case of potential privacy violation. This is better than picking up the phone book at random.
No, no, no. This is not a sig.