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UK Retailers Report Disappointing N-Gage Sales

Thanks to GamesIndustry.biz for their article indicating that UK videogame retailers are showing extremely low sell-through of Nokia's new N-Gage game deck in its launch week. Although US sales figures are still pending, "fewer than 500 units [were] sold by the 6,000 [UK] game stores polled by Chart-Track." GI.Biz note that, though "these figures don't include sales from mobile phone stores, which might well be expected to shift a few units of the N-Gage, they still spell out something of a setback for Nokia's ambitions in the console space", since "Nintendo's Game Boy Advance hardware outsold the N-Gage by a ratio of almost 30:1."

47 of 62 comments (clear)

  1. they should try advertizing with taco bell by Anonymous Coward · · Score: 1, Funny

    the new ad campaign slogan can be "Whether talking on your phone, or satisfying your hunger: Hold a taco to your head!"

    1. Re:they should try advertizing with taco bell by Divide+By+Zero · · Score: 1

      NO KIDDING. I thought it might be a kinda nifty gadget if I didn't want to carry my GBA SP, but holy crap. I'd never talk on that thing.

      For those that don't get it, to talk on this behemoth without a hands-free of some sort, you hold the NARROW TOP EDGE to your head, and the screen points the same direction as your head does. A pair of these and you could go out as Dumbo this year. Combine that with the dismal launch titles and the fact that you have to disassemble the phone to change games, and this is just one poorly-thought-out design decision after another.

      Hopefully the Zodiac is a better PDA that this appears to be a phone.

      --
      Dare to Hope. Prepare to be Disappointed.
  2. Really? by General+Sherman · · Score: 1

    I never would've guessed that an over-hyped product that runs games at 20fps wouldn't have sold well!

    These people need to learn that many consumers have geeks like us as friends who can recognized a truly terrible product and tell them about it.

    No sales = dissapointed.

    --
    - Sherman
    1. Re:Really? by tankdilla · · Score: 1

      Not to mention the $300 price tag. I guess they think people should buy it just because it's new. It's like if I were headed to the store, i'd be thinking, hmm, I have $350 to spend on a portable game system. I can either buy a Gameboy SP and like 5 or so games, or I can buy this new taco-shaped N-Gage and one game. Decisions, decisions...

      --

      -Look lively. LOOK LIVELY!!! --Mr. Shmallow

    2. Re:Really? by jafuser · · Score: 1

      These people need to learn that many consumers have geeks like us as friends who can recognized a truly terrible product and tell them about it.

      This is what I don't get. Why can't companies like this take a hint when people in their customer base raise the red flag early on?

      All they'd have to do is seek out a hundred geeks, invite them to evaluate a product description, and they'd have their answer and would have saved themselves a few million dollars.

      --
      Please consider making an automatic monthly recurring donation to the EFF
    3. Re:Really? by PainKilleR-CE · · Score: 1

      These people need to learn that many consumers have geeks like us as friends who can recognized a truly terrible product and tell them about it.

      It doesn't even take a geek. My girlfriend's 10-year-old brother saw the commercial on TV earlier this week and asked me if that was new. When I said yes, he said 'it looks stupid'.

      This from a kid that plays Tony Hawk Pro Skater all the time, which is of course one of the games they advertise. He never even asked how much it was or any of the specs, just saw the commercial.

      For all of the people that inevitably say 'go look at it, play a game on it before you judge it', I simply say no one is going to look at it if your marketing doesn't get them motivated.

      I saw 2 people come into EBGames on Wednesday and ask for the spiel on the thing (more or less), and they didn't look too impressed, despite the fact that it was the only reason they were in there in the first place (and frankly, they sounded like they were shopping for a cell phone more than a game machine anyway).

      Maybe I'll look at them if some good games come out and my cell carrier starts supporting them (and then hopefully if I want one I can get a better deal from them).

      --
      -PainKilleR-[CE]
  3. Re:Honestly by StocDred · · Score: 1
    Yeah, notice how suspiciously silent it's been on that front. Where's the press release detailing how great the launch day sales were? Where's the proud company statements about this exciting and successful new product?

    The entire NGage division of Nokia is working on their resumes right now.

  4. cuz it's junk by phunhippy · · Score: 1

    junk junk junk

    GMR gave it a 3 of 10... and thats cuz the phone part works.. haha anyone know what crappy game informer gave it? proably an 8 i guess.

  5. Game changing woes. by dstyle5 · · Score: 1

    The fact that you have to remove the battery to change games is a glaring oversite. I haven't actually done this with an N-Gage but to me that is a ridiculous idea, what was Nokia thinking? I for one won't be buying one of those metal Tacos. ;)

    1. Re:Game changing woes. by jbfaninmo · · Score: 1

      You've also got to hold it with the screen side out to use it as a cell phone.
      How did Nokia ever approve this design?

  6. I'm not disappointed by Andy_R · · Score: 1

    I'm actually very pleased that people haven't wasted their money on a product that (by all accounts) sucks.

    It's very reassuring that word of mouth has given consumers the power to whack stupid companies like Nokia with a hefty cluestick.

    --
    A pizza of radius z and thickness a has a volume of pi z z a
  7. Next step... by thelenm · · Score: 1

    Looks like the next logical step for Nokia is to sue IBM.

    --
    Use Ctrl-C instead of ESC in Vim!
  8. dpad.ca says it best... by H0NGK0NGPH00EY · · Score: 1

    GMR gave it a 3 of 10... and thats cuz the phone part works

    Heh, I think that dpad.ca says it best here.

    --
    Do not read this sig.
    1. Re:dpad.ca says it best... by Black+Hitler · · Score: 1

      A "I think (blank) says it best" post that doesn't involve a link to Penny Arcade? My hat goes off to you, sir.

    2. Re:dpad.ca says it best... by danny256 · · Score: 1

      Here you go.

  9. Where's the press coverage? by MattGrounds · · Score: 2, Interesting
    Maybe I don't watch as much TV as some, but where has the press coverage been in the UK? I haven't noticed any signifigant stories in the papers either. It's almost as if they want the thing to die a quiet death so they can sweep it under the carpet and move on.

    You do have to wonder why anyone would buy such an ugly piece of kit that has no killer app games, tries to be a phone too (I have a phone already ta) and results in a huge number of horrible buttons.

    When instead you could have a shiny silver GBA SP with fantastic games like Pokemon and Advance Tactics and Mario. mmmmmmmmmmm ... Mario

    1. Re:Where's the press coverage? by Txiasaeia · · Score: 1

      I was leafing through a Stuff Games magazine (mostly because of the hot chick on the cover... I didn't know there was such a thing), and EVERY single spread (two pages), I kid you not, there was an advert for the N-Gage. Every blasted page. This included the cover and the back of the mag. I couldn't find a single advertisement *not* from Nokia. I was astounded.

      --
      Condemnant quod non intellegunt.
    2. Re:Where's the press coverage? by Txiasaeia · · Score: 1
      (mostly because of the hot chick on the cover... I didn't know there was such a thing)...

      Ya, ya, I know, I need to get out more. In the aboveworld, so they tell me, hot chicks hang out on every street corner...

      --
      Condemnant quod non intellegunt.
    3. Re:Where's the press coverage? by drewmca · · Score: 1

      I think you could buy more like 4 shiny silver GBA SPs, and then go hog wild with Zelda 4 swords.

      It's rare to see such a poorly designed product marketed so heavily. I hope this sends a message to the marketing clowns at Nokia (and everywhere else) that people are stupid, but not THAT stupid.

    4. Re:Where's the press coverage? by DarkZero · · Score: 1

      Maybe I don't watch as much TV as some, but where has the press coverage been in the UK? I haven't noticed any signifigant stories in the papers either. It's almost as if they want the thing to die a quiet death so they can sweep it under the carpet and move on.

      Newspapers don't report on every single piece of consumer electronics on the market. They report on the consumer electronics that they think their readers will find interesting, which are usually the ones that have lots of clever features that all work well, a nifty product design, and a lower-than-average or lower-than-expected price. The N-Gage, let's be honest, has NONE of these. Its features do not work well (switching cartridges, adjusting the volume, etc.), its "hold the phone sideways against your head to talk" design is insane, and it costs $300 USD, which is more than a Gameboy Advance SP and a web-enabled cell phone combined.

      The only reason that every other piece of gaming hardware is reported on and the N-Gage isn't is because most recent gaming hardware is worth buying. The PS2 is the dominant market leader (and was quite revolutionary when it came out), the GameCube is another well-executed console from Nintendo with very pretty graphics and a few solid games, the Xbox is a leap in graphical power and online play, the Gameboy Advance was a huge leap forward from the Gameboy Pocket Color, and the GBA SP is going to be the only thing on the shelves soon, so it takes on the original GBA's well deserved hype. All of these things are at least as unique and interesting as the other consumer electronics that a newspaper might cover, such as a new settop DVD burner or a new DVR. The N-Gage just isn't. It's in the same league as the overpriced $150 DVD players on the back shelf at Circuit City that just sit there collecting dust while $80 DVD players with more features fly off the shelves.

      And it's not as if this is unprecedented. Remember the Nomad? Remember all the press that thing got? Yeah, neither does anybody else.

  10. The little company that could by cgenman · · Score: 3, Funny

    A little leading cellular handset company had a long list of shareholders to satisfy.

    Her products sold very well until the market was saturated. But then, no matter how hard she tried; she could not satisfy her investors and debtors.

    She pulled, and she pulled. She puffed and she puffed. She chopped lines and started up others. Choo! Choo! Choo! Choo!

    But no! The company would not return to easy profits.

    At last she left her primary market and ventured out alone. Do you think she had stopped working? No, indeed! She was going for help.

    "Surely I can find something to help me," she thought.

    Over the markets and up to trade shows the little company rolled. Choo! Choo! Choo! Choo! Choo! Choo! Choo! Choo!

    Pretty soon she saw a fat networking business standing on a sidetrack. He looked very rich and strong. Running alongside, she looked up and said,

    "Will you help me get over this dip quickly with my shareholders in tow? The slow road to profit is so long and so steep."

    The big networking business looked down at the little handset company. Then he said, " Don't you see that I am through with my own work? I have been all buffeted and scarred and am waiting for my white knight. No, I cannot help you."

    The handset company was sorry, but she went on. Choo! Choo! Choo! Choo! Choo! Choo! Choo! Choo!

    Soon she cam to a second large multinational MP3 player market standing on a sidetrack. He was puffing and puffing, as if he were tired.

    "He may help me," thought the little company. She ran alongside and asked,

    "Will you help me over this ditch with my shareholders and debtors? Single-digit profits just don't satisfy like they used to."

    Then the second big market answered,

    "I have just come in from a 4 year long sprint. Don't you see how saturated I am? Can't you get some other market to help you this time?"

    "I'll try," said the little company, and off she went. Choo! Choo! Choo! Choo! Choo! Choo! Choo! Choo!

    After a little while she came to a consumer electronics market just like herself (she thought). She ran alongside and said,

    "Will you help me through the downturn with my shareholders and debt? A company this hip should see easy growth even in a downturn."

    "Yes, indeed!" said the market for handheld gaming systems. "I'll be glad to help anyone I can. Just make a great system and easy money will roll in."

    So the little company started back to where the impatient shareholders had been standing all this time, poking at their PDA devices. The little company aligned itself with what it thought was the market, and headed out.

    Puff, puff! Chug, Chug! Choo, Choo! Off they started!

    Slowly the company began to move. Slowly they developed hardware and software. As they climbed, the little company began to sing,

    "I - think - I - can! I - think - I - can!
    I - think - I - can! I - think - I - can!
    I - think - I - can! I - think - I - can!
    I - think - I - can! I - think - I - can!..."

    The little handset company brought in experts from all fields. The little handset company built prototypes, models, and licensing agreements. The little handset company kept hyping away at the market.

    I - think - I - can! I - think - I - can!

    People came from all around. They pointed at the little company and said "You'll never make it." "Your hardware is inferior." "How do you even put the cartridge in?"

    I - think - I - can! I - think - I - can!

    The little company ignored the naysayers, and pushed forth. They worked trade shows, padded their game linup, bought sure hits like Tony Hawk and Super Monkey Ball. And they never stopped believing in themselves.

    "What do you think you are doing?"
    "I - think - I - can! I - think - I - can!"

    The worst of the market was behind them. Their stock prices rose and rose! They were going to make it! Their agressive marketing policy and never-say-die attitude was paying

  11. fewer than 500 units [were] sold by the 6,000 [UK] by NanoGator · · Score: 2, Funny

    Gentleman, set your faces to stun.

    --
    "Derp de derp."
  12. Lame-o marketing by FortissimoWily · · Score: 1

    Their marketing in Europe certainly hasn't been too fantastic or informative - I've already seen a few N-Gage games on eBay that people mistakenly purchased believing they were compatible with other Nokia phones, and then couldn't get refunded on.

  13. Why I haven't bought one by Guppy06 · · Score: 1

    Blah blah blah "have to take out the battery..." At this point, that's not what's preventing me from getting one. The primary reason I get the consoles I do are the games it runs. And so far, I haven't seen much for the N-Gage that's piqued my interest. I've long since passed beyond my puzzle game phase years ago, Lara Croft doesn't do anything for me, and if I wanted to play a Sonic game I already have a GBA and a GCN.

    Beyond that, the only other thing keeping me from getting one is my happiness with Sprint PCS. I have no desire to switch providers, and since a lot of the N-Gage's functionaly seems to be tied to cellular service...

  14. Shocker. by Anonymous Coward · · Score: 1

    Dear Nokia,

    Just about any gamer would have candidly told you why they would be avoiding it and why they thought it would fail.

    * No groundbreaking games. Nobody cares about Tomb Raider anymore. 3D games can work (or, more accurately 2.5D games like the amazing Doom 2 Gameboy Advance port), but for the most part 2D games are much easier to play on the move, doubly so if they are turn-based.

    * The design is clunky. Certain aspects are too small (screen), others just bad (buttons, loading carts).

    * Wrong media format. SD cards are horrible. And you have to "load" the game from the cart on to the machine to play it. Ugh. No thanks. Compactflash is about the smallest size that you're not likely to loose, but Gameboy Advance carts are about perfect and feel very robust.

    * Price. Nintendo is the one to beat. Remember the Atari Lynx? The Sega Game Gear? They were more powerful than the Gameboy, but hugely overpriced they never sold.

    * Advertising. Oh. My. God. Total misfire. Like an adult trying to gatecrash a teenager's party, Nokia was trying too much to be "cool". XTREME pictures of guys playing NGage on skateboard while stuff explodes behind him. The kids roll their eyes and move on.

    What the NGage totally missed was the understated coolness of their sucessfull competitors. The PS2 being a menacing black futuristic monolith. The Gameboy SP is a super slick portable gaming theatre.

    I'm wondering if the NGage was a pet project of a Nokia exec who refused to listen to criticism and change, or to let it die. Kinda like the Xbox controller disaster.

    1. Re:Shocker. by Thedalek · · Score: 1

      Correction: No one who doesn't work at Eidos has ever cared about playing Tomb Raider.

      Quite a lot of people have cared about what you said.

      --
      Happiness is relative, Based upon the way we live.
  15. Well, what do you expect? by Shadows-and-Ice · · Score: 1

    Our store hasn't sold a single one yet, and it is hard to get customers interested when, ahem, the 'interactive unit' kept crashing and is now permenantly stuck on the white screen of doing-nothing-at-all. It doesn't inspire confidence.

    --
    [insert witty quote here]
    1. Re:Well, what do you expect? by jafuser · · Score: 1

      Their website does practically the same thing. It keeps asking me what region I'm in. After the second time it asked me I decided to give up...

      --
      Please consider making an automatic monthly recurring donation to the EFF
  16. Its not just the hardware that's bad by Khyl'Dran · · Score: 1

    Its not just the Hardware, the software sucks too.
    This review of an N-gage game from gamespot says it all..."Oversights" seems to be the word of choice to describe the N-gage...

    There really isn't much to say about Puzzle Bobble VS other than that it is a complete and utter mess. Puzzle Bobble seems to be one of those games that would be incredibly difficult to mess up, but the N-Gage version of the game proves that even the simplest and most street-tested gameplay concept can be ruined by a few key oversights. These oversights make Puzzle Bobble VS an awful product that isn't worth your time or money.

  17. Key features of the N-Gage by metamatic · · Score: 1

    It's the size of an original Game Boy Advance.

    It needs about 2x the pocket space of a Game Boy Advance SP.

    It has a tiny screen, about 2/3 the size of a Palm device, half the size of a GBA-SP.

    It's complicated. I fiddled around with one for a while trying to work out how to make a game start, then gave up.

    It's bigger than any other phone on the market, and you'll look a complete tool if you try to use it as one, so good luck selling it at phone stores.

    You have to take it apart and hold a bunch of small, easily lost parts and screws in your hand while you remove the battery, just to change game cartridge.

    It's $300, meaning you could get a GBA-SP, a tiny mobile phone with organizer built in, and still have just enough money for a refurb iPod, instead of buying this monumentally ill-concieved toy.

    The mystery to me is how Nokia ever allowed the thing to get to market.

    --
    GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
  18. Nature vs. Design? by Thedalek · · Score: 1

    I may be missing something here, but if I design and manufacture a device with a specific purpose in mind, and then add-on other features, the true nature of the device is whatever the heck I say it is.

    Nokia says it's a gaming device. That's what they designed it to be. But at the cost, it just doesn't compete with anything on the market.

    There are plenty of other ways to satisfy your gaming/audio/video/cell phone fix, most of which have a bigger screen and don't require partial disassembly for changing games. A Palm-device with a cell-phone attachment springs to mind, for instance. And for $300, you could easily get a mid-to-high level model and a few snazzy gizmos to boot.

    The N-gage is not going to generate positive buzz, no matter which audience it gets pitched to. I'm honestly surprised that EBGames has seen fit to showcase demo units in their stores, although it does work as a great deterrant to wasting large amounts of money.

    Actual quote: "Wow, I was going to get one of those things. Dude, that screen sucks!"

    Hopefully, this will once and for all prove that you simply can't buy good press and have it work for any lasting period of time.

    I await the Zodiac.

    --
    Happiness is relative, Based upon the way we live.
  19. Re:Repost from another /. thread: by StocDred · · Score: 1
    it still shouldn't be stacked up next to the GBA for comparisons.

    So what should we compare it to, a calculator? Nokia has been pretty clear that this is an Amazing Gaming Device (tm) and should supplant the GBA in all respects. The N-Gage TV ads aren't showing off the phone abilities, my friend.

  20. It Can Be Sold! by Sentry21 · · Score: 1

    The local EB sold one! First in their district! Go 872!

    It was returned a few days later, the radio didn't work. First one sold was defective. No problem, exchanged for another one, and he left happy.

    Still, way to go Nokia.

    --Dan

  21. Hey, my phone outdoes the N-Gage! by KNicolson · · Score: 1

    I've got one of the latest DoCoMo phones, a P505i

    NGage screen: 176x208x12bit
    P505i screen: 240x320x16bit (wife's is 22bit or so) + mini backscreen

    NGage games: Tries proper games, pretends to be Gameboy
    P505i games: Lots of simple games, ideal for idle minutes on trains

    NGage storage: MMC, dismantle to insert
    P505i storage: mini-SD included in price, remove small rubber cover to access

    NGage camera: Err...
    P505i camera: 310,000 pixels (wife has 1Mpix+), two lenses

    NGage audio: Polyphonic
    P505i audio: 48 voices

    NGage case design: Bloody stupid
    P505i case design: Like a phone

    NGage users: 500 or so
    P505i users: Over 1 million if you count the other 505i models

    NGage price: 150 to 400 euros
    P505i price: about 100 to 200 euros

  22. Re:Honestly (Think about it) by RobK · · Score: 1

    To change games I have to nearly disassemble my entire phone to change it? And I'm supposed to do this on a bus or a train? This is an idea that shouldn't have made it past lunch!!!

    This is a product that shows Version 1.0 - They better have 2.0 on the way because they've got 2-3 months before the developers are going to jump ship.

    What they've done is found a great way to "Dis-NGage" their entire prospective market. I have a cell phone, I have a GBA - I'd love an excuse to have my gba with me all day -

    But an NGage is no GBA.

  23. Disappointing? by Zugok · · Score: 1

    You have to be kidding right? Having no sales would have been as expected. Have any sales would be just plain lucky. Disappointing is not an outcome they should have been expecting at all. I hope these outlets selling the N-Gage are selling them on consignment.

    --
    "I just can't sit while people are saying nonsense in a meeting without saying it's nonsense" J Watson, Sci Am 288:(4)51
    1. Re:disappointing? by PainKilleR-CE · · Score: 1

      You have to remember, though, that it's 500 units out of 6000 locations selling them. So one in every 12 stores has someone wander in and accidentally buy an N-Gage, or get sucked in by the notably lackluster sales pitch given by someone that's practically begging you not to buy one.

      --
      -PainKilleR-[CE]
  24. Wait for Christmas by bill_mcgonigle · · Score: 1

    N gauge is perfect for setting around the christmas tree.

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    1. Re:Wait for Christmas by StocDred · · Score: 1

      It's a new /. tradition: toy train scale gags on N-Gage threads.

  25. They are TV advertised by DrSkwid · · Score: 1

    and there was a teaser poster campaign.

    The Advertising line is show some crappy venue and add the tag line "here's where I got killed" or "here's where I got my revenge" to show off the multi-player bluetooth aspect.

    They feature no actual game footage iirc.

    Probably because Tomb Raider on your phone isn't going to make anyone part with their cash.

    --
    There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
  26. I, for one, can't wait to buy one by cgenman · · Score: 1

    ...at $15 dollars, just like the Virtual Boy.

    1. Re:I, for one, can't wait to buy one by Baikala · · Score: 1

      Where?!! working virtual boy's are collector pices now, very valuable and hard to get.

      --
      16,777,216 comments ought to be enough for any forum!
    2. Re:I, for one, can't wait to buy one by cgenman · · Score: 1

      There was a wall of them at Target for about 6 months. Systems ran 15 dollars, games for 5. TeleroBoxer was definitly worth 20 bucks.

      If you really think they are valuable collectors items, feel free to head over to Ebay and pick one up for 25. Or pull out a shovel and go digging: I'm sure there is a cache somewhere around New Mexico.

  27. Game Informer.com by cgenman · · Score: 1

    Actually, Game Informer did a head-to-head comparison with a taco supreme. Citing a lack of final hardware, they declined to declare a winner... but the taco looked like it was coming out on top.

  28. disappointing? by silentbobdp · · Score: 1

    The only thing disappointing about these figures is the fact that they've even sold 500. One or two would be excusable, but there really can't be 500 people stupid enough to actually want one of these AND that have the money to purchase one.

    --
    --Moo.
  29. Poor marketing campaign to blame by djRobbieB · · Score: 1

    I live in Dublin (admittedly, not in the UK, but mighty close geographically) and I've recently seen adverts for the n-Gage at bus stops, etc. But I haven't a clue what it's about. I think Nokia's done a dreadful job raising awareness of what the thing is, and why I might want it.

  30. Watch out for counterfeits! by Robotron2084 · · Score: 1

    Yeah, I never would've guessed they'd sell that much! Nokia Tacos Takeover Shameless self plug