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Blackout Worse For Internet Than Previously Thought?

An anonymous reader writes "Renesys (the people who previously brought you cool animated graphs of the US/Canada power outage has a new report out. It challenges the widely held belief that the Internet was largely unaffected by the power outage. Lots of important networks lost connectivity, including banks, hospitals, government organizations and investment funds. There's a cool appendix on the huge Italian power outage in September as well. They conclude that the Internet is not ready to be critical infrastructure."

42 of 149 comments (clear)

  1. Obvious? by Huogo · · Score: 5, Insightful

    It has always seemed to me that the internet isn't all that de-centralized, but a few major companies ran most of the backbones. Since it isn't a huge ad-hoc network, most of the data for an area probably goes out through no more than 5 connections. Especially in rual areas, I wouldn't doubt that at least one routing station in each of those chains doesn't have good long term backup facilities.

    1. Re:Obvious? by Anonymous Coward · · Score: 5, Insightful

      Well, duh. (Yes I did read the article) If 1/3 of the country goes out, we are sure as hell going to loose *some* connectivity.

      Its pretty cool though that it can be observed in terms of routing activity.

      Yes, ideally everyone would have backup power (and enough of it). If power outages were common, it might be a good selling point for ISPs, but they aren't so not many people want to may more $ per month just to have battery backup. (Especially residential customers who won't have it at home anyway).

      I don't like big government either, but an FTC law (or whatever) mandating backup power for ISPs/backbones of sufficient size or type of service (business vs residenial) might be what's needed.

      If phone companies have such a requirement, then the internet probably should to.

      (Unfortunately, most phones are powered from the phone line, but I can't say the same about my cable modem...)

      OTOH, did many businesses care to have backup power for sufficient length? Just because the some routers went out, it might not have mattered if their end users were already without power.

      A robust internet is a great thing, but not near as great as a robust internet with robust users.

    2. Re:Obvious? by tmu · · Score: 4, Interesting

      The ability to observe the outage (sharply) through routing activity is definitely the part that we thought was coolest.

      People are saying two different things here: 1) well, duh, if power is out lots of people can't connect to the web; 2) if the core of the internet routes around that who cares. These are both interesting points. Here are some thoughts:

      1) We agree. That's what I though. But read the keynote press releases. Or just google on 'blackout Internet' and you'll find glowing stories about how 'the Internet' didn't even blip under the blackout. We prove pretty conclusively that this is incorrect.

      2) The core of the Internet did, indeed, route around the outage. This is good. What is less good is that thousands of networks within the outage area lost connectivity, either due to lost power themselves, or upstreams that lost power (or telcos who lost battery backup on csu/dsu units, or whatever). These are *not* DSL customers (or that grade, anyway). All of these are BGP-speaking networks with their own Autonomous Systems and their own prefixes.

      The fact that so many networks went down is significant, given that many organizations are coming to rely on the Internet as a critical communications infrastructure.

    3. Re:Obvious? by nachosternum · · Score: 2, Funny

      well to think that this did not affect many or that the internet didn't even blip would be a dumb statement to make. First of all, with the news of power outage, many geeks ran to their computers to see if they were still able to "Aim" their buddy! or the online gammers who, regardless of the candles surrounding they could still not belive that this could be happening.

      There were many-a-young-kid without the ability to hit the Maxum web site. So to say that there weren't any affects, it's just purely not right!

  2. That's fine by dschl · · Score: 5, Insightful
    They conclude that the Internet is not ready to be critical infrastructure.
    Apparently, neither is the electrical network. Back to candles we go.
    --
    Slashdot - the place where you can look like a genius by restating the obvious
    1. Re:That's fine by kwerle · · Score: 2, Interesting

      Nor most modern phones - which need electrical. Nor traffic lights. Lucky I don't depend on that kinda stuff being up all the time!

    2. Re:That's fine by Evil+Pete · · Score: 2

      Though since telephone exchanges have battery backup then during a blackout the phones still work.

      But PCs don't.

      --
      Bitter and proud of it.
  3. Ready or not, here we come. by Dav3K · · Score: 4, Insightful

    Ready or not, the internet is increasingly being used for critical infrastructure. At best, failures like the power outage should motivate governments and industry to bolster the internet up to where it needs to be for reliability standards.

    1. Re:Ready or not, here we come. by RedHat+Rocky · · Score: 4, Informative

      Industry is more than willing to "bolster the internet up to where it needs to be for reliability standards", it's called Spend the Money. You want 5 9's connectivity, you gotta pay. The government get involved? I thought you were looking for MORE reliable? :)

      The proper conclusion from the data would be that many businesses in the blackout area, despite handling large sums of money daily, did not have sufficient redundant power or connectivity.

      Whether anyone could have anticipate such a large scale blackout (and prepare accordingly) is another topic.

      --
      Anything is possible given time and money.
    2. Re:Ready or not, here we come. by pvt_medic · · Score: 2, Insightful

      The internet is not the only thing being used as critical infrastructure. Look at cell phones. People use them everyday, and they are becoming the norm. It is even becoming the standard with number portability moving land lines to cell phones and not vice-versa. But are they reliable. One power outage and they fail, one emergency and the cell towers get overwhelmed. Oh well just another piece of technology we are addicted to that could easily fail us.

      --
      30% Troll, 50% Underrated, 10% Interesting
      Score:5, Troll
  4. Infrastructure by pete-classic · · Score: 5, Funny
    They conclude that the Internet is not ready to be critical infrastructure.


    But seemingly no less so than the power grid.

    -Peter
    1. Re:Infrastructure by addaon · · Score: 3, Interesting

      While I know that was meant as a joke, it's important to point out that the power grid /isn't/ used for critical infrastructure. No hospital, or air traffic control station, or powerplant (oh, the irony) would be caught dead without a backup power system.

      --

      I've had this sig for three days.
  5. And the power system is? by David+Frankenstein · · Score: 4, Insightful

    Exactly how does one system's dependance on a critical infrastructure (the power grid) and it's failure when that infrastructure fails imply that it's not ready?

    1. Re:And the power system is? by shotfeel · · Score: 4, Insightful

      That was my question. The core of the conclusions seems to be,

      "We find that Internet connectivity in the blacked-out region was far more seriously affected than has been publicly revealed."

      Pointing out that areas without power didn't have internet connectivity seems rather redundant to me. The big question is how did it affect people outside that area? The fact that the rest of the world just plugged right along seems contrary to the conclusion they seem to want to draw.

    2. Re:And the power system is? by Rick.C · · Score: 5, Interesting
      Pointing out that areas without power didn't have internet connectivity seems rather redundant to me.

      For home users and small businesses, you are quite right. What about large businesses that invested in generators so they could stay online 24/7? They were prepared to remain online to conduct their business. They depended on the Internet and it failed them.

      I work for a large bank. We were not hit by the power outage, but we were scrambling to find routes around the areas that were.
      --
      You were 80% angel, 10% demon. The rest was hard to explain. - Over The Rhine
      "Math in a song is good."-Linford
    3. Re:And the power system is? by pigscanfly.ca · · Score: 3, Informative

      To a certain extent you may be correct .
      But you have to look at it in a slightly different light .
      If the power goes out hospitals , telephone networks , and other "essential" services tend to have backup generators and backup batteries.
      Now for the internet to be ready to reach the legendary uptime of POTS it will have to improve .
      This means that we should not be routing information on which if it doesnt get there people die exclusively over the internet .
      The so called essential services must all be willing to accept that one or more of the essential services will fail (hence the amazing backup batteries , generators etc. found at hospitals and telphone companies) .

    4. Re:And the power system is? by orangesquid · · Score: 4, Interesting

      I think the implied problem was the connectivity that was provided by ISPs and backbone segments running off the affected sections of the power grid.

      If the Internet were more redundant and ad-hoc (less backbone-centric), it would recover from problems better. That's how it was originally envisioned; unfortunately, the commercialization of NSFNet has largely destroyed this approach, for better or worse.

      We have a more organized network, but it's very dependent on critical points because of it's multiplexing organization strategy, so when that fails...

      --
      --TheOrangeSquid Is it any wonder things seem so awry? We swim in a sea of confusion and don't have to think to survive
  6. Critical Infrastructure? by Anonymous Coward · · Score: 5, Insightful

    Bah, I could have told you that. I work for an ISP that serves 15 states. I get calls from people who put 100% of their business into a DSL line - with no backup to other carriers or mediums. When a hardware failure or trunk line failure occures - they go postal.

    Sorry, but uptime is not 100% never was, never will be - plan for it, or deal with it when your connection goes down.

    Even though we have multiple connections to the backbone - local trunks can go down. Aka backhoe attacks on burried fiber, or dove hunters blasting pole run fiber (don't laugh - it happened last week). If you don't have a backup DSL,ISDN, or heck even dialup connection for your business - then stfu and wait while we repair.

    And don't even get me started on residential accounts that call in 'I use this for work I need it up now - send someone out today.' And it's Sunday evening... no - you didn't pay for a business account, so you get residential service levels which include 24-72 hour turn around on repairs.

    1. Re:Critical Infrastructure? by tmu · · Score: 3, Interesting

      This is certainly a topical comment, but it misses the point a little (I think).

      A large number of organizations that were multi-homed, using BGP to announce routes out multiple upstream providers lost connectivity. This speaks to the situation that people who have spent a bunch of money on network infrastructure may not have spent enough on power (or may not have carefully evaluated their upstream providers).

      One of the organizations located in the study had nine (9!) upstream providers and still went out. This is not a case of people on the far end of a DSL link; this is the case of people not being able to put together reliable network connectivity, even in the face of multi-homing.

    2. Re:Critical Infrastructure? by egburr · · Score: 2, Insightful
      Speaking as someone who has recently been involuntarily annexed and is being *forced* and billed to have city water and sewer installed, I'd be damned pissed off if my water suddenly quit working and it would be 2-3 days before you would even send someone over.

      Currently, if I lose power, I fire up my generator; I still have water. If the water pump has problems, I can usually get someone over that day (or the next at the latest) to fix it or replace it. With the city water system, I do not get that option. I don't even get a choice of who to call.

      --

      Edward Burr
      Having a smoking section in a restaurant is like having a peeing section in a swimming pool.
  7. critical infrastructure by Anonymous Coward · · Score: 5, Insightful

    If power *is* a critical infrastructure, and lack of power is what caused these problems, how can that support a conclusion that the Internet is not ready to be considered critical?

    I'm not saying there isn't other evidence that would support such a conclusion, but the real failure here was the power infrastructure, upon which the net relied "critically" in the first place...

  8. Worst case scenario by superpulpsicle · · Score: 3, Funny

    I lost slashdot for a day. I almost had to commit a suicide to relieve the pain.

  9. I'm not sure I agree with their conclusions by jandrese · · Score: 4, Insightful

    The reason everybody said that the internet survived was that they were able to visit most of the sites they cared about during the blackout. The chart seems to show that many links and servers were down (presumably without power) during the blackout (including some major components of the internet), yet most people basically unaffected. This seems to suggest that as long as the server itself isn't in the middle of a blackout, the Internet can survive rather well. How many of your learned about the blackout from Slashdot or some other online news source?

    --

    I read the internet for the articles.
    1. Re:I'm not sure I agree with their conclusions by lunartik · · Score: 4, Funny

      How many of your learned about the blackout from Slashdot or some other online news source?

      I learned about it when my card wouldn't swipe me out of the parking garage. And then when all of the traffic lights were out downtown. And then after searching the dial and finding the one AM station still on the air.

    2. Re:I'm not sure I agree with their conclusions by modder · · Score: 2, Funny


      From this tragic story, I must conclude that AM Radio is the only medium ready for critical infrastructure.

  10. Re: Power Outage by bwh265 · · Score: 3, Insightful

    Air Canada lost it's reservations/bookings/everything servers, and couldn't operate anything approaching normally for one reason. The servers were based in the midst of the blackout.
    Out here on the left coast, there were no effects. So why, don't international org.s and government departments have duplicate facilities on independant grids? That's always bugged me.

    bwh

  11. worked just fine here during blackout by bbn · · Score: 5, Interesting

    I live in denmark and recently we had a blackout that lasted maybe 10 hours.

    While I was unable to make any phone calls, I could get on the internet with GPRS and surf to our server with my laptop for as long as the laptop batteries lasted.

    The server is hosted in a colo datacenter which was also in the middle of the affected area. We run a mud on the server, and most of the players are from USA. They never discovered the blackout as the datacenter went on emergency diesel backup and apparently knew to make business with backbone providers that also knew their stuff.

    So to the people saying that internet can only route around blackout areas but not _through_ them, this is not true. Seems at least here in denmark all the infrastructure on the backbones got backup power and just keeps working when everyone else is busy lighting candles.

  12. downed internet nodes == useless anyway. by DunbarTheInept · · Score: 2, Insightful

    The people affected by the downed routers were people who were in the blackout and couldn't turn on their computers anyway, so it doesn't matter that those machines were down. People outside the blackout were able to route around it, and THAT is the relevant part of the statement that the internet did well during the blackout.

    --

    Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

  13. Re: Power Outage by tibike77 · · Score: 2, Interesting

    Well, look at it this way... they say "an UPS is good enough, if power goes out it will go out a few seconds or maybe a half hour", and don't plan for a "worse-case" scenario, in which you have a few hours of "power outage"... so instead of saving everything, commiting caches and so on, they just keep on hoping "in a few seconds power will be back on"... I just hope they DID learn their lesson now, and cut back on cutbacks (lol).

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    By reading this signature you agree to not disagree with the post you just read.
  14. critical infrastructure by Lust · · Score: 2, Insightful

    I work in a hospital in Toronto. There were almost NO facilities or services that functioned in the early parts of the blackout. Would you claim phones are a critical infrastructure? It's true that they worked during the power outage, but very quickly all the phone networks were too congested to provide service - this lasted for several hours. Radio stations continued to broadcast until their backups ran out and we were left with dead air. Thankfully, the hospitals had sufficient emergency generation to support several days without external power, but I wonder how could such a heavy power consumer as the internet rely on backup? It is really a question of "how many other essential services require internet connectivity during a blackout", because every citizen surely doesn't need it right now.

  15. I can't wait to see by Travoltus · · Score: 2, Funny

    Internet outages when they start putting high speed internet on power lines...

    --
    --- Grow a pair, liberals... stop letting the Republicans bully you!
  16. some things to note by theCat · · Score: 5, Informative

    The vast majority of the networks that went dark were 24-bit in size. That is generally either small to medium businesses or home office, or a division of a larger business. I think we can all agree that outages at that level, though undesired, are not the end of the world. Small outfits and home office workers can afford the down time in the case of a general crisis (ie the buses aren't running, either, so go have a coffee and read the WSJ) and 4-8 hour outages on their DSL are not uncommon either. I know that is the case where I work, and we have a global presence too.

    We invested in a very large portable battery backup system for our server room back when California was having its own blackouts. The stack would probably stay up an hour or so, which we figure is enough to manage most blackouts nicely, and anything longer than that is a "major cockup" that we need to wait out. But if we go down who will care? Just us, and not all that much.

    I think that the general expectation regarding the internet is not that it will stay up 100% in a crisis, but that it will continue to operate in cells of functionality during most kinds of disaster, then recover quickly on its own as soon as it can built remote connections again. Compare that to the electric grid, where most or all cells of function were sucked empty and driven into the ground when the grid dried up, and engineers spent days coordinating their recovery so that the first cell to go online didn't feed the entire electric grid on its own. Tricky stuff.

    TCP/IP is built to understand rolling outages and uncoordinated recovery. The electric grid still is not. That, I would submit, is the main issue and not that routers on the edge of small networks didn't have generator backup.

    --
    =^..^= all your rodent are belong to us
  17. Because Inet is comm, not juice - compare w/Tellco by Ungrounded+Lightning · · Score: 3, Informative

    If power *is* a critical infrastructure, and lack of power is what caused these problems, how can that support a conclusion that the Internet is not ready to be considered critical?

    Because the internet is communication, not power. So the correct comparison is the telephone company, not the power company.

    Power can be backed up locally. Communication can not. So power only needs to be available MOST of the time, with backups on any critical services, to achieve its "critical infrastructure" level of reliability. Communications, on the other hand, requires an infrastructure with multiple links, routing around failures, and local power backup at the active nodes to achieve its own "critical infrastructure" service levels.

    The telephone company HAS this level of backup power built in. Switching centers, for instance, run their equipment directly from TWO banks of 48v batteries suitable for days of operation, and run battery chargers continuously when there's power available. Repeaters on long copper trunks are powered from the endpoints - and can run with only one endpoint hot. Telephone instruments are powered from the central office switch via the copper wire. Active customer premesis equipment has battery backup for critical features or is designed to connect at least one POTS phone directly to a copper pair to the switch in case of blackout, and so on. SONET nodes are wired as rings rather than trees, so you have to cut TWO fibers in different places to isolate them. Other trunks are redundant and switch over automatically in case of outage. I could go on. About the only place a single cable cut can cut you off is the line to your house - and if you pay (a lot!) extra (as some businesses do) you can get another run in by a different path, so no single backhoe or downed pole can isolate you.

    The Internet was ORIGINALLY designed with this kind of redundancy built in. Individual links were via the tellco's infrastructure, with its power-failure resistance. Routing was automatic, and would find a route between any two nodes if one still existed. (It WAS designed by people who were at least THINKING about surviving a nuclear attack, after all.)

    But with the "inflation" of the commercial internet this robustness was lost. The explosion of active IP addresses made routing tables impossibly large, while most sites were connected via a local ISP rather than ad-hoc connection to two (or more) internet neighbors.

    So the internet split into a "backbone" with SOME of the old routing redundancy, interconnecting ISPs, who in turn give you a default route JUST to their own servers. If your ISP fails you're cut off, and if the backbone connections to your ISP fail, ditto (even if you in principle COULD reach the rest of the net through somebody with a two-ISP feed.)

    The ISP buisness has FIERCE price competition, and one BIG way to cut costs is to reduce redundant routing internally and neglect backup power.

    At the backbone level the long-haul networks carrying the data had an even FIERCER price war, due to the excessive long-haul buildout of the internet bubble. Perhaps some of the upstarts powered their switches and repeaters with local power (on the assumption that the could slough any site that had a local power failure and that they'd have a path with all equipment powered between any two customers still live). A major blackout would violate that assumption, cutting off not just the dead area but others who could only reach the rest of the net by routing through it.

    How about your DSL or cable IP feed? Did your cable company include battery backup power in the repeaters, pole-mounted routers, and fiber/cable bridges? Is you settop box battery backed up? How about your DSL modem? If you're corporate, are all your routers, your VoIP bridge, and any desktops running a softphone on the UPS? Do your SIP phones run if the power fails? (Home users ditto for your PC.)

    Until all these are fixed the internet is NOT running at "critical infrastructure" reliability levels. So you'll want to think VERY CAREFULLY before disconnecting your POTS line and depending on Internet-VoIP. B-)

    --
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  18. hmmmm by XO · · Score: 2, Informative

    From having been around the Internet for the last 15 years now..

    The Internet was a lot MORE capable of being infrastructure, before *.com happened. Since it has been commercialized, the backbones have become more and more important, and routing/re-routing less and less important.

    "Error: No Route To Host" at one point in history, literally meant that the computer directly connecting the computer you were trying to reach was offline. Now, "No Route To Host" means that there was a power failure somewhere in the world that just happened to be in the way of your provider routing through a few other providers, or that a janitor somewhere kicked out a plug in Minnesota, while you were trying to connect from Michigan to Texas.

    The system used to be able to route around virtually ANY connectivity issue. Now, it can't route it's way out of a wet paper bag.

    --
    "Champagne for my real friends - and real pain for my sham friends!" http://ericblade.postalboard.com/
  19. Internet not ready to be critical infrastructure?! by Performer+Guy · · Score: 2, Insightful

    Newsflash: the internet is already critical infrastructure, and the power grid that failed is critical infrastructure and has been for the better part of a Century.

    If you're saying that lack of failure defines whether something is critical or ready to be critical then I guess by that definition the electrical distribution grid isn't ready to be critical infrastructure. That is preposterous because it is and manages quite nicely for the most part. The rest is down to cost benefit.

  20. I was at an internet center by Servo · · Score: 2, Interesting

    I live and work in the NYC metro area, and was at work when the blackout started. I didn't notice there was a blackout until I walked outside and saw our generators on. For the record, I work for a company that provides services to large internet datacenters. Any datacenter worth its monthly fee wasn't affected by the power outage. Yes, individual institutions including banks etc etc who weren't prepared did lose connectivity, but backbone providers and large carrier centers in the area didn't skip a beat.

    --
    A slip of the foot you may soon recover, but a slip of the tongue you may never get over. -Benjamin Franklin
    1. Re:I was at an internet center by LostCluster · · Score: 2, Interesting

      Just wondering... even though you had normal capacity through the blackout, did your site maintain normal usage? Having the datacenter up is nice, but datacenters only exist to store information generated in the "real world".

      If a datacenter's up, but nobody's online to use it, do the servers still hum?

  21. Re:Severe local impact by bjpremore · · Score: 3, Informative

    The data they present indicates that the blackout had a severe regional impact. I see nothing that shows that there was a significant global impact (meaning that I can't get data from AS 12374 to AS 553, for example).

    That's correct. In fact, our data showed that it clearly did _not_ have global impact. (Compare with various worm events, which do generally have global impact: http://www.renesys.com/projects/bgp_instability/in dex.html
    cod red ii and nimda report)

    The WTC collapse probably had more impact on global routing (some large carriers had primary and backup equipment in both basements).

    Actually, it did not. It did affect some regions outside the US that had trans-Atlantic connectivity straight into NYC, but otherwise it was geographically well localized. This report (PDF slides) compares it to Code Red and Nimda:
    http://www.renesys.com/projects/911/renesy s-030502 -NRC-911.pdf
    9/11 report

  22. I am moderatly impressed by axelbaker · · Score: 2, Interesting

    The internet impresses me every day. Its the ridiculous expectations of people that blow my mind.

    When the world trade center went down, I worked at a major ISP. Verizon is right next door to the WTC, not surprisingly all the main trunks were destroyed. Connectivity for much of the Atlantic including Europe was disrupted. Many carriers had cell towers on top of the building as well. Even from California I didn't need to be told the internet was going to be f#@*ed up on the east. Yet some how people in NYC who had to travel to NJ to find a working phone would call me and ask why their DSL was down.

    The fact that the whole north east had no power, and the majority of the internet worked shows the internet has done a very good job of doing just what its designed for. It could do a better job. So lets work on that instead of just talking about it.

  23. Excuse me? by sootman · · Score: 3, Insightful

    They conclude that the Internet is not ready to be critical infrastructure.

    Huh? It would seem to me that the fucking power grid is not yet ready to be critical infrastructure but hey, here we are. Shit. There is nothing in the world (except for the sun, oceans, etc.) that is 100.00000% dependable.

    Our top story tonight: humans, human inventions imperfect. Tomorrow: sky blue, water wet.

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  24. Standards? by lelnet · · Score: 2, Insightful

    > They conclude that the Internet is not ready to be critical infrastructure.

    So. They conclude that the internet is supposed to be more reliable than the power grid...or else it's not ready for prime-time?

    Sounds like they're setting their standards a bit too high.

  25. already critical infrastructure by Sean+Clifford · · Score: 2, Insightful
    They conclude that the Internet is not ready to be critical infrastructure.

    Really? It already is a mission critical infrastructure for my company and most others, I suspect. When some idiot with a backhoe takes the region down for a few hours, we're in serious doo-doo (no second carrier where I am). We switch to ye ole spreadsheet as a backup, but we're crippled without Internet access.

    I agree with the article - there are some serious architectural flaws that need to be addressed; however, fact of the matter is that the internet has already become a mission critical technology despite these shortcomings.