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Laptop Thief Caught via AOL Login

Mundocani writes "Yahoo (Reuters) is reporting that the FBI has caught the guy who stole computers from Wells Fargo. The interesting part is that 'Investigators traced the computer to Krastof when he logged onto his own America Online account at home through one of the stolen computers.' Makes you wonder what sort of hooks the FBI has into AOL or other ISPs and what hardware identification is being transmitted at login."

41 of 524 comments (clear)

  1. PC call home by leerpm · · Score: 2, Insightful

    More than likely, the computers had some sort of software built into them to 'phone in' and notify a central location of its IP address. Then they just traced the IP address to his AOL account. Not very fancy detective work, just standard stuff.

    1. Re:PC call home by miu · · Score: 4, Insightful
      One continuing problem that IT has is locking down computers. It is very common for employees to install their own software and dial connections on laptops.

      I agree with you that a laptop with the sort of sensitive data that this one contained should never be connected directly to a public network - but such is the state of data security these days.

      --

      [Set Cain on fire and steal his lute.]
    2. Re:PC call home by miu · · Score: 5, Insightful
      I should state exactly why I felt the Herald version is more credible.

      The Yahoo statement:

      Investigators traced the computer to Krastof when he logged onto his own America Online account at home through one of the stolen computers, White said.

      and the Herald statement:

      "He logged onto an (America Online) account that was registered on that computer and we traced it back to his phone number and address,'' White said.

      I felt that the direct quote of Chief White was more credible, and less likely to be subject to an error of interpretation on the part of the reporter.

      --

      [Set Cain on fire and steal his lute.]
    3. Re:PC call home by RossyB · · Score: 2, Insightful

      And how does one get online to connect to the VPN? AOL is very popular as it has access points world wide, which means that if you give every travelling person an AOL account and a VPN login, they can get to the company network from anywhere in the world securely.

    4. Re:PC call home by miu · · Score: 2, Insightful
      I guess this "38-year-old Home Depot clerk" wasn't aware of the data this laptop contained, and never understood seriousness of the crime until feds knocked on the door. had he known how serious it was, he shouldn't have made such a stupid mistake (and sold the laptop on ebay).

      Who knows. Sounds like the guy was a small time con man and forger. Had he known what he had he might have tried to do something really stupid - like sell the info or attempt to blackmail the corporation he stole it from. Probably lucky for him he that he didn't know :)

      --

      [Set Cain on fire and steal his lute.]
    5. Re:PC call home by Afty0r · · Score: 2, Insightful
      This is not a part of some Evil scheme or government plot...
      Because if they don't track this information and enforce it... then they will be getting lawsuits left and right

      Didn't you just contradict yourself? You're claiming it's not part of a government plot, and next minute you're saying the government forced them to carry out their actions?
      Laws are enacted by the government to force the citizenry to conform... so when you have to do something to obey the law, you have been forced to carry out that action by the government.
      But this has nothing to do with the government, right?
    6. Re:PC call home by majid · · Score: 2, Insightful

      Most network access servers send Caller-ID information in the RADIUS authentication request. AOL would have that in their logs, and if the thief used caller ID blocking, the FBI could ask the phone company for their call detail records for the ISP number.

      A thief that had even the modicum of clue to use Caller ID blocking, let alone spoof his telephone number, would not have been dumb enough to use an AOL account on a stolen machine.

  2. hardware id by neodymium · · Score: 2, Insightful

    I guess the AOL software might "accidentially" transmit the ethernet hardware (MAC) id of the machine...

  3. MAC addresses? by davejenkins · · Score: 1, Insightful

    I would assume MAC addresses of the ethernet jacks/boards/whatever are being transmitted, no?

    For a notebook-- this would be built-in, and probably tracable in the inventory. It would be pretty simple for the FBI to wait for a specific MAC address, trace the corresponding IP address, and then narrow it down to a router (now we have the neighborhood/village). It`s simple drive-around from there...

  4. hardware ethernet addresses by Space+cowboy · · Score: 2, Insightful

    I guess if AOL take a note of the hardware ethernet address (not surprising, because DSL lines aren't supposed to be shared, right :-) then just doing a query for the address on AOL's db would be enough to get a (very) shortlist...

    Simon.

    --
    Physicists get Hadrons!
  5. Get over it by marko123 · · Score: 3, Insightful

    The line between being able to trace crooks and being able to maintain your privacy has always been small. You know what to do if you want privacy, and everyone else should not ever assume they are private just because noone else is in their lounge room.

    This is a valuable education, and it will help the regular user understand how unprivate their internet communications are.

    No-one loses here. What's the story?

    --
    http://pcblues.com - Digits and Wood
    1. Re:Get over it by Anonymous Coward · · Score: 1, Insightful

      > No-one loses here. What's the story?

      It's `if you're going to steal a pc, best wipe the hd and re-install before using it on a public network`, I think.

  6. ...or maybe... by cnelzie · · Score: 4, Insightful

    Well's Fargo is using some cool 'Phone Home' software that was described on Slashdot several times that MOST everyone thought was a good idea...

    Why is it a good idea when it will protect your laptop or employer's laptop, but suddenly, the FBI has some nefarious hooks into AOL when they publish that they captured a laptop thief because the thief logged into AOL?

    Anyone care to give that answer that?

    --
    If you ignore the other uses of a tool, does that make the tool less useful, or you less useful?
  7. You know... by mental_telepathy · · Score: 5, Insightful

    I hate to say that Slashdot readers have obvious biases, but why is it that when the police do something smart with computers, you get:
    Makes you wonder what sort of hooks the FBI has into AOL or other ISPs and what hardware identification is being transmitted at login.
    And when they can't solve a computer crime case, you get 100 posts about how the police are computer dummys. I'll be honest, I'm not too worried about my ISP having my MAC address, or even the make and model of my video card if they are interested. It's just nice to see a criminal get busted

    1. Re:You know... by jkleid · · Score: 5, Insightful

      "I'll be honest, I'm not too worried about my ISP having my MAC address, or even the make and model of my video card if they are interested."

      Authorities now have a sizable fraction of the technology possessed by big brother in the book 1984. Whether or not to fear that power is a matter of trust.
      _______

  8. AOL Id is in the install by acomj · · Score: 2, Insightful

    When you install AOL it knows your "Master account" name. From there you can pick one of the other account names or use the "Guest" login feature.

    My guess is that when the theif loged in they use the guest feature.

    AOL probably had the account flagged as "Stolen" so the theif couldn't buy AOLL stuff through the account on the machine

  9. Wrong Guy by Anonymous Coward · · Score: 1, Insightful

    Not that this guy isn't a scumbag, but WF customers should be asking themselves how this breach of security could take place. Information like this should NOT reside on an unprotected laptop. Someone at WF is VERY dumb.

  10. Wait a minute... by cnelzie · · Score: 4, Insightful

    How was this thief even able to use this stolen laptop? Were they not running a password protected operating system, at least Windows 2000 or Windows XP?

    I know that if ANY of the laptops and roughly ALL of our desktop PC's would be useless to any thieves unless they format each and every machine, since there isn't a single account that doesn't have a password that isn't controlled by our Domain Controller...

    I am not so happy about Wells Fargo's apparent disinterest in keeping things secure...

    --
    If you ignore the other uses of a tool, does that make the tool less useful, or you less useful?
    1. Re:Wait a minute... by Anonymous Coward · · Score: 1, Insightful

      Umm .. win2000 or winxp password "protection" is absolutely useless once a person has physical access to the device.
      Just type in google "lost password win2000" and you will see how easy it is to reset the administrator password.

    2. Re:Wait a minute... by IM6100 · · Score: 2, Insightful

      Most people who use that option to bypass having to enter the password every time they turn their computer on have their computer situated in their home. Nobody can physically access the computer unless they break and enter. In most such circumstances it's highly unlikely their computer will be 'broken into' because of the no-password-needed feature, at least not before far worse things have happened to their property.

      Security-freak geeks are on the wrong side of public sentiment on this one. People don't want nor need draconian security features on computer systems they have in their own homes. There's a notion out there that they should be chastized for lax security practices that reeks of smug zeal.

      --
      A Good Intro to NetBS
  11. There is no story here by Mr_Silver · · Score: 5, Insightful
    From SFGate:
    Investigators knew where to look for the gear not because of unusually intrepid sleuthing but because Krastof allegedly used the computer to log on to an AOL account belonging to the system's owner, Peter Gascoyne.
    Please remove your tin foil hats, the idiot logged onto the AOL account of the person he stole the laptop from. The police and AOL merely traced it back to his house.
    --
    Avantslash - View Slashdot cleanly on your mobile phone.
  12. Re:tin foil hat... by arth1 · · Score: 2, Insightful
    If the guy tell the fbi his laptop got stolen, he may laos have given them some info about a recent internet connection which would have allowed them to find his mac address which was then looked for in some isps' logs until they found out who did it.

    While this is possible, I find it unlikely.
    Why? Because the feds would not put down investigative resources on a simple theft, especially from a private person.
    I find it more likely that the original owner pleaded with AOL into checking whether the account had been used after stolen, and then again pleaded with them to give that information to the detective assigned to the case.
    Which would be a perfectly normal story, if it had been a small ISP. The story here is that someone actually got a big ISP to check their logs and cooperate with the customer in informing the police, instead of just reading scripted responses from a call center in Bangalore.

    Regards,
    --
    *Art
  13. Re:Get over it - This is NOT about privacy by Anonymous Coward · · Score: 2, Insightful

    Did you read the article? There is nothing related to privacy in this story. No stealth software allowing the laptop to be traced. It is much simpler than that: the thief used the AOL account found on the stolen computer and connected to AOL using his own phone. The phone call was traced back to his home, and then he was caught.

    There is no story, and no real need to bring privacy into the picture. Sure, all you wrote is true. But it is irrelevant for this story.

  14. am[a|u]zing how far speculations can go... by Maresi · · Score: 2, Insightful

    ...when almost nothing is known about a topic...

    (I dont want to be Jacko at the moment =;-D)

    --
    The checkbox said "Requires Windows 98, NT, or better. And so I installed Linux
  15. AOL Likely Got a Subpoena; No Need For Paranoia by reallocate · · Score: 3, Insightful

    Contrary to the Luddite tone of most reaction here, I suspect the only "hooks" the FBI had into AOL was a subpoena. I lived for several years near AOL in Loudoun County, Virginia. Law enforcement officials looking for info from AOL routinely sought subpoenas from judges in that jurisdiction. Sometimes they got them, sometime they didn't.

    Of course, AOL can tell that a customer is dialing in from a computer with legitimate AOL account info and software on it. If a court tells them to, they'll record that info and release it to the people who got the subpoena. This time it was the FBI. Next time, it might be you and your lawyer chasing down someone defaming you online.

    The assumption that the FBI has "hooks" into AOL is simple bush-league cynicism from the wanna-be poseurs. Why would anyone decide that it's wrong for AOL not to help capture this thief?

    --
    -- Slashdot: When Public Access TV Says "No"
  16. Re:Similar Experience by qtp · · Score: 5, Insightful

    If you had demonstrated the common decency to be a large financial institution, as Wells Fargo so considerately did, then the police would have been more than happy to help you.

    The absolute gall that you demonstrated by being a lowly private citizen cannot be tollerated and our law enforcement agencies cannot and will not encourage such anti-social behavior.

    --
    Read, L
  17. "You've got jail" by trance9 · · Score: 4, Insightful

    I bet the machine had some email software on it (Outlook?) that checked for new mail once an internet connection was available. The mail server logs would show the IP address.

  18. Moral of the story... by artemis67 · · Score: 2, Insightful

    Set your ISP account to remember your password on your laptop; it's your best chance of catching a thief.

  19. Re:Not spyware. The story is much simpler than tha by Lars+T. · · Score: 1, Insightful

    But he used his own AOL account.

    --

    Lars T.

    To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

  20. Re:Not spyware. The story is much simpler than tha by rlowe69 · · Score: 1, Insightful
    • Thief tries AOL account found on stolen computer.
    • Account is known to have been compromised.


    Yeah, not quite. It says that he used his own account. So it's not like the FBI is looking for a specific AOL account to be used and then tracking it.

    More likely is that there was a seperate piece of software "phoning home" over TCP/IP, giving the FBI the IP address. They know it's AOL at time yadda yadda and AOL gives them the number that was used to connect to the service, which gives the address.

    Still a lot of help from AOL's needed. We can only assume they had a court order or something. What happened to ISPs protecting user's identities?
    --
    ----- rL
  21. It isn't that simple. by AtOMiCNebula · · Score: 2, Insightful
    * Thief tries AOL account found on stolen computer.
    He didn't use the AOL account on the stolen computer. He used his own AOL account. That's why people are concerned.
  22. Re:Good vs Bad by AllUsernamesAreGone · · Score: 3, Insightful

    " I think that I'd wipe the harddrive and install a new OS (read: Linux) before I even thought about connecting it to the net."

    The only problem with that is that this guy was trying to pull off sensitive information from the box. But yes, if he had more than a couple of functioning grey cells he certainly wouldn't have hooked it up to any kind of public network until he had pulled off any useful information, done a thorough drive wipe (not just a format) and installed a new OS.

    Of course, the FBI probably likes the less technically inclined computer lifter....

  23. Re:Good vs Bad by li99sh79 · · Score: 2, Insightful
    Of course, the FBI probably likes the less technically inclined computer lifter....

    Not every crook can be The Napster, Left-Ear or Handsome Rob. Hell, most of 'em aren't, that's why they're crooks. :)

    -sam

    --
    I was just here, where did I go?
  24. Re:Mac address perhaps ? by hazem · · Score: 1, Insightful

    If they have AOL, maybe they only have a modem therefore no NIC and no MAC address.

    It WOULD be interesting to see what was actually sent and identified wit this laptop.

    Maybe when AOL installes, a uniqe ID is assigned to the device. Wells Fargo reports that laptop (and the the name of the person who would normally log in with it) to AOL, who then can watch for the computer to log in. Once it logs in with someone else's ID, they can then look up that ID's financial information, which probably has an address attached to it. They would also have the Caller-ID info for the dial-in line.

    Was the Wells Fargo employee using AOL already? Or did the theif install it after the fact?

    Maybe Wells Fargo should consider keeping senstive customer information on a central file server so that laptops don't end up with that data on them when they are stolen.

  25. Statistics by freeweed · · Score: 1, Insightful

    Considering how many more people die annually from traffic accidents (speed often considered a contributing factor) than murders, I'm inclined to be happy with that situation.

    --
    Endless arguments over trivial contradictions in books written by ignorant savages to explain thunder in the dark.
  26. more reason to discount the Yahoo/Reuters version by spiritraveller · · Score: 2, Insightful
    Investigators traced the computer to Krastof when he logged onto his own America Online account at home through one of the stolen computers, White said. That enabled authorities to connect the computer's Internet Protocol address, a number that identifies a computer on the Internet, to Krastof's home address through his AOL account, White said.

    Apparently, someone thinks that the IP address is constant. That's probably why the reporter misparaphrased (is that a word?) Sgt. White.

    Whoever wrote the story just plain bungled it.

  27. Re:Similar Experience by Skyshadow · · Score: 4, Insightful
    If you had demonstrated the common decency to be a large financial institution, as Wells Fargo so considerately did, then the police would have been more than happy to help you.

    In fairness, this laptop represented a pretty serious amount of crime potential.

    The laptop was stolen from a Wells Fargo contractor, and if contained a whole mess of Really Important customer data (social security numbers and what have you) that would have enabled any halfway competent identity thief to get all they needed to start opening credit lines.

    The real issue here (which nobody's talking about) is how can Wells Fargo get away with this? Seriously, they left a mess of Real Important confidential customer data unencrypted on a highly mobile computer. Talk about negligence! This'd the the same as if they had customers dropping their night deposits into a large suitcase they left outside the front door of the bank (except in that situation all you stand to lose is one deposit).

    Is it so much to ask that institutions who have our Really Import Data take some basic steps to protect it? This whole thing could have been rendered moot with something as simple and easy as an encrypted filesystem.

    But nobody, nobody is talking about it. So they'll continue putting customer data on laptops, HMOs will keel putting patient records on tablet PCs or shipping it overseas for testing or whatever... I wonder what it'll take to change it...

    --
    Every year during my review, I just pray the words "slashdot.org" aren't mentioned.
  28. Re:Oh really? by IM6100 · · Score: 2, Insightful

    No, I think he's referring to the other stuff from 1984, namely that the government can and does retract all printed newspapers and books and updates the history written in them at will.

    Honestly, if people are going to rant about ever-closer dystopian futures, why not look a little deeper. The society of 'orgy porgy' infantilism that Aldous Huxley warned against in Brave New World is far closer in our 'sexually liberated' society. Then again, all the knobs rant about coming from that book is testtube babies.

    The way High School teachers who forcefeed little snippets of Orwell and Huxley ignore the obvious anti-Stalinism in Orwell's work and the anti-cultural-infantilism in Huxley's work, one wonders if they are simply stupid or if it's a deliberate attempt to blunt the thrust of those works by corrupting the message.

    --
    A Good Intro to NetBS
  29. Re:Mac address perhaps ? by Joe+Decker · · Score: 3, Insightful
    Yeah, but why did they care about this case?

    They cared because the computer involved had enough information to carry out identity theft on many, many folks, they were probably investigating this as a potential large-scale identity theft case, not just a computer theft.

    They say the number of folks involved was "a small percentage ... of Wells Fargo's 22 million customers." One percent would be 220,000 people. I don't know if it was even one percent, but I do know someone (not myself) who got a letter from Wells Fargo about the incident, I thin this was a very big loss of private data.

  30. Re:Mac address perhaps ? by Anonymous Coward · · Score: 1, Insightful

    _Laptop_

    how many laptops do you know about that do not have builtin ehternet these days?

    just because he connected over the modem does not mean that the AOL client could not look up and report the MAC address.

    Is there anyone who has AOL that can verify if the client sends the MAC address????

  31. The lesson here by Lord+Kano · · Score: 2, Insightful

    If you're going to rip off hardware from a large, powerful, incluential company like WF, make sure that you wipe the HD, toss the PCMCIA NICs and start from scratch.

    LK

    --
    "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano