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The Blind Men and the Elephant

David McClintock writes "In David A. Schmaltz's new book, The Blind Men and the Elephant: Mastering Project Work, we find a powerful metaphor for the collaborative work involved in software or systems development. The metaphor is simple -- like the book title, it comes from John Godfrey Saxe's famous poem about the six blind men from Indostan. Simply put, Schmaltz is saying that your project is an invisible elephant. It's standing in a room, waiting to be revealed by a group of groping teammates." Read on for McClintock's review to see how well the analogy stands. The Blind Men and the Elephant: Mastering Project Work author David A. Schmaltz pages 160 publisher Berrett-Koehler rating 10 reviewer David McClintock ISBN 1576752534 summary With a powerful central metaphor, Schmaltz shows how to make your collaborative projects personally rewarding.

Each participant on a collaborative project encounters a piece of that project, rarely the whole elephant. We grasp whatever we can -- an ear, a tail, a trunk, a leg, a tusk, a broad, flat side. Based on what we grasp (our piece of the project) we extrapolate an understanding of the whole: a fan, a rope, a snake, a tree, a spear, a wall. Schmaltz develops these analogies in terms of project experience. We encounter a fan that brings us fresh air, a rope that binds us together, a snake that abuses our trust, a tree that evolves in structure above and beneath the surface, a spear that puts us on the defensive, a wall that challenges our personal progress. A chapter is devoted to each analogy.

This isn't a storybook, though. These simple metaphors are touchstones for Schmaltz's broad exploration of what makes projects meaningful. Schmaltz sheds light on the dark matter of project management -- the stuff that blocks us from succeeding on projects as individuals and as teams. He even leads us through the panicked self-talk that runs through a manager's head at the start of a project. With rich writing that's rare in management books, Schmaltz gives us a 360-degree view of project management itself -- project management is this book's invisible elephant. The elephant emerges.

You won't find any worksheets, diagrams, flow charts, procedures, instructions, or textbook problems in this book. Schmaltz gives us something more valuable and memorable: fresh ways to think about how we approach and manage projects. For example, managers should encourage each person to find a personal project within each project, something personally "juicy" to sustain interest and make the effort valuable. Going beyond the stated objectives of a project, each of us needs to ask ourself, "What do you want?" -- and to keep asking that until our personal goals emerge. These goals don't compete with the team's purpose -- they bind us to the project's success. This is the process of what Schmaltz calls "finding your wall."

Just as managers should encourage this kind of buy-in rather than try to externally motivate a team, managers should not impose a prefabricated structure onto a team. Schmaltz argues that when people find a personally juicy goal within a project, they will strive to organize their efforts in an efficient, organic manner -- without taking that twenty-volume project methodology off the shelf.

On a person-to-person level, Schmaltz asserts that despite the risk of getting cheated by snake-like deceivers, project members are most wise to interpret people's actions generously, assuming the best and freely offering trust and help. Using the results of a computer programming competition in which the Prisoner's Dilemma was solved by having the imprisoned conspirators refuse to implicate each other, Schmaltz shows that offering trust as a first principle can lead to bigger win-wins, more often.

Schmaltz consults on high-tech projects through his firm, True North project guidance strategies, based in Walla Walla, Washington. He hosts the Heretic's Forum, a Web space designed to "capture dangerously sane ideas." In addition to his periodic newsletter, Compass, he has published one previous book, This Isn't a Cookbook.

That invisible elephant, the powerful analogy at the center of this book, will enrich the way you approach new projects and reconsider problems -- especially the parts of problems that remain invisible to you on current projects. As Schmaltz wishes in a sort of benediction, "May this elephant emerge whenever you engage."

Reviewer David McClintock is president of Wordsupply.com. You can purchase The Blind Men and the Elephant: Mastering Project Work from bn.com. Slashdot welcomes readers' book reviews -- to see your own review here, read the book review guidelines, then visit the submission page.

10 of 136 comments (clear)

  1. This is not surprising by heironymouscoward · · Score: 4, Insightful

    All human problem solving (especially the male approach) tends to be a exercise in discovery, generally done by making an approximate solution, testing it against the reality of use, then refining this until it's "good". Different people have different skills in this regard, some are good at overall designs, some at details.

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  2. Ugh by GuyMannDude · · Score: 4, Funny

    It's standing in a room, waiting to be revealed by a group of groping teammates.

    Honestly, I don't really want to picture a bunch of geeks 'groping' around trying to 'reveal' something.

    GMD

  3. elephant analogies by Savatte · · Score: 4, Insightful

    Schmaltz is saying that your project is an invisible elephant. It's standing in a room, waiting to be revealed by a group of groping teammates

    I thought the analogy was that each blind man felt a different part of the elephant and they couldn't reach a consensus on what it was, since all the parts felt different.

    a different elephant analogy is that there is an elephant (a large problem) in the room that no one wants to acknowledge, so that no one has to deal with it.

  4. Nice, but how about some concrete answers by 1ns4n3c4rb0nb4s3dl1f · · Score: 4, Informative

    Sure, it's nice to think about a book that you "don't need charts or diagrams" for, but for practical help with project management, there's the old standby, Fredrick P. Brooks The Mythical Man Month . That book alone has been the most helpful thing to me at my current job in managing projects, requirements, and all that. This book about an "invisible elephant" may have a cute analogy, but The Mythical Man Month will actually help you out.

    Plus, you can probably dig up a used copy of it for super cheap, as appossed to lining some hack author's pockets.

  5. Is this what the customer really wants? by jea6 · · Score: 4, Insightful

    In my experience, the customer wanted an elephant (probably because a Fortune article said elephant). They could be quite successful - and more profitable - without the elephant. But the sales guys told them that we know elephants like mad (when, in fact, the developers have only seen elephants from far away - really far away).

    Anyhow, the developers keep insisting that the elephant is untenable and deadlines slip. Instead we roll out a beta elephant (which is really just a pile of dung molded to look like an elephant) and ask the client for feedback.

    Naturally, the client has no buy in from the folks who are going to be using the elephant, so the change requests start pouring in until, budget exhausted, half the developers have been laid-off. At this point, the pile of dung does not look like an elephant but the client has spent so much money that, ala Emperors New Clothes, everybody marvels at what a great elephant it is. QED.

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    sarchasm: The gulf between the author of sarcastic wit and the person who doesn't get it.
  6. Feel Good by theGreater · · Score: 5, Insightful

    I do, I feel all warm and fuzzy inside now. But how exactly does all of this apply to my day-to-day? I'm not sure when it started, but recently there seems to be a proliferation of Commanders of the Obvious who disguise their barely-adequate theories behind some sort of happy analogy. "Men are from Mars, Women are from Venus" maps roughly to "Boy != Girl". How is it possible that these charlatans continue to prosper? Is it possible that the public is so overly entertained and intellecutally starved that these sort of things are revealations to them?

    -theGreater Ranter.

  7. Even without RTFA... by Soko · · Score: 4, Funny

    I can glean one of the universal truths from this article.

    If the project is going to father other projects - start other issues and then wanders off leaving you to "take care of them", it is a male. You can then be assured that there's a prick and a couple of nuts on the project team.

    If it creates more projects inside itself that it must nurture along until they take on a life of thier own, it is female. There's going to be a cunt and at leats a couple of dumb tits working on it.

    In either case, however, there is always an asshole.

    Soko

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    "Depression is merely anger without enthusiasm." - Anonymous
  8. The analogy doesn't hold by Weaselmancer · · Score: 4, Insightful

    Unlike the blind men, the programmers on a given project know what the finished product is supposed to be.

    If you know you're building an elephant, and someone hands you the tail...you're not going to think the whole thing looks like a snake. Sorry.

    This strikes me as nothing more than a cutesey metaphor laden book for your PHB.

    Weaselmancer

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    Weaselmancer
    rediculous.
  9. Not originally Saxe's by a long shot by Prien715 · · Score: 4, Informative

    The poem may be Saxe's but story itself is much older than that. It originates from Indian philosophy and illustrates the doctrine of Anekanta or many sidedness of reality. The doctrine itself is essential to Jainism but many scholars are unsure whether it has Jain or Buddhist roots. For a copy of the original story (much older than the 19th century) go here

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    -- Political fascism requires a Fuhrer.
  10. And a second collorary is... by heironymouscoward · · Score: 4, Interesting

    (And this is quite important, so please don't flame me for being politically incorrect or whatever)...

    Men tend to solve problems in this way, defining approximate solutions, slicing the problem into pieces and delegating the smaller tasks, focussing relentlessly on technical details, until the elephant has been hunted, killed, skinned, chopped, carried back, eaten, and the fat melted down into candle wax.

    Women tend to solve problems by exchanging points of view and information, and arriving at approximate solutions by averaging the solutions they have learned about.

    The difference is crystal clear: technical problems cannot be solved by "averages", social problems cannot be solved by "analysis" (unless you're a genius for understanding people).

    Of course there are many man who think like women, and vice versa. Gender roles are not iron-clad, they are poles to which people stick more or less.

    Both types of problem-solving skill are necessary in solving real-world problems, which are as often social as physical. I.e. if it's a real elephant you're hunting, it's a man's job. If you're constructing a new house, you really need to have a lot of discussion first.

    Well-organized teams therefore mix women and men not because they are equal and equivalent (we are not), but because we're complementary.

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