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City Of Austin Migrating To OpenOffice.org

An anonymous reader writes "NewsForge.com has a story up this morning about the City of Austin and the results of their pilot program on OpenOffice.org. The bottom line is this: they have found that more than 80% of the city's 5K desktops can use OO.o instead of MS Office. Let the migrations begin!"

42 of 456 comments (clear)

  1. Okay...Will this legitimize OO for other orgs? by Anonymous Coward · · Score: 3, Interesting

    Will this really help out OO or will it simply be an anomoly

    1. Re:Okay...Will this legitimize OO for other orgs? by Psiolent · · Score: 5, Interesting

      I work for a small company (actually owned by my father) and I've been pushing for migration for some time. Our problem is that we have several in-house Access databases that would be non-trivial to switch to something else. But this kind of story, at the very least, gives ammo to guys like me to convince the boss to switch.

    2. Re:Okay...Will this legitimize OO for other orgs? by IANAAC · · Score: 2, Interesting
      What i would love to see would be Corel open sourcing the Paradox db so it could be ported to Linux - that was a great platform...

      Somewhat unrelated:
      It's not opensource, but FileMaker now has the server portion available for Linux. I haven't had a chance to try it yet, but I plan to - we have a ton of tiny FM databases (with a browser frontend for the client) currently running on NT that I'd switch.

    3. Re:Okay...Will this legitimize OO for other orgs? by CaramelCod · · Score: 2, Interesting

      Run OpenOffice and buy a copy of Access (or keep using Access 97 forever - it seems to have beeter help and functionality than XP).

  2. I think we'll start to see more of this by the+Man+in+Black · · Score: 4, Interesting

    Especially as the good people over at OO.o keep improving their software. I myself gave OO another look when 1.1 came out. Impressed is not the word. It removed any and all complaints I had about the software from the pre-1.0 and 1.0 versions. I actually PREFER it to the Office suite now, and I use it on my Powerbook, Windows partition, and Linux machine.

    This is definitely one of those cases where an open source product is obviously of greater value than it's commercial counterpart, both financially and from a quality standpoint.

    Keep up the good work, OO.o!

    1. Re:I think we'll start to see more of this by the+Man+in+Black · · Score: 3, Interesting

      Hmmm...you may be right. Now an IT director when laying out his annual budget can lay out columns for Office Software, Initial Cost, and Support. No way any PHB can argue with the numbers laid out that way. You're getting a comparable (superior, IMO) product PLUS support if something goes wrong. Not to mention $0 to upgrade versus massive annual Microsoft tithes. Not to mention not being tied to one platform. Not to mention...

      Now if only IT departments will start cutting costs this way INSTEAD of offshoring everything. I can hope, can't I?

  3. Microsoft Development. by Anonymous Coward · · Score: 3, Interesting

    Microsoft is very Redmond-centric. They do almost all their development there. They did open development shops overseas (after successfully and heavily lobbying for a massive increase in H1-B guest workers quotas). Perhaps this is the leverage American cities need to force Microsoft to open development shops in their city. Why pay Microsoft so much when all the money's going to Bill Gates' mansion in Seattle?

    1. Re:Microsoft Development. by CAIMLAS · · Score: 3, Interesting

      What makes you think people would want to migrate back to MS products?

      What they are (and will be) using is free software. It's of higher technical quality, in addition to the fact that it doesn't cost anything.

      Microsoft could only give them their software in a hope that they might use it - that would be the best change MS would have, really.

      In addition, for the fraction of what they spend on MS products annually, surely they could invest a hundred thousand or two (not a significant amount when you consider that they'd be spending $1.2M dollars for those 4k systems, @ the bargain price of $300/seat) of it into the sallaries of 3, 4, or 5 high-quality developers, or maybe offer bounties (as other companies/people/groups have) for features they want implimented, or for other software that they need? The money has been budgeted for software in the past, and groups have gotten by, so shaving a 200k off that huge 'discount' would be fairly insignificant. Why not pass some of the benefit back to the people that pay the gov't, by making the gov't run more efficiently?

      --
      ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
  4. Excellent news! by Marxist+Commentary · · Score: 2, Interesting
    With the $ saved on shoveling profits to software companies, the city government can focus its resources on providing more and better government services. Imagine the funding that could be invested in education (as an example) if the software "licencing" fees were diverted...

    One can only hope this catches on in larger scale!!

    1. Re:Excellent news! by Snarfangel · · Score: 2, Interesting

      I wish I had some mod points I could give you -- I'd give you a "+5 -- Funny." Notice how salaries *never* decrease in state government, but education is always under threat? Education is what gets voters to swallow tax increases, there is no way that a state or local government will increase spending in this area unless the voters approve more funding. Once the increase is approved, it is slowly redirected to other government agencies, education becomes underfunded, and the whole process starts again.

      No, my guess is that the money they save will go toward a "well-deserved" pay increase. Sorry if this is -1 -- offtopic, but the biannual "schools in crisis" tax levy increase are rather annoying.

      --
      This tagline is copyrighted material. Please send $10 for an affordable replacement.
  5. Don't bother RTFA, this arcitle is FUD, here's why by Anonymous Coward · · Score: 0, Interesting

    I think the editors just got taken for a ride. The story links to an article on NewsForge (yeah, I beat they're unbiased and trustworthy...) which only has a few short paragraphs about someone who heard some rumor about the city switching to OO.o. There is a link to the Austin LUG website, but clicking that only takes you to the front page. You can't even search the mailing list arhcives for the original message because they've taken them offline! I for one don't believe this for a minute, there is no concrete proof of the city switching platforms. Just some obscure Linux zealot ramblings posted prematurely. Until I see a credible news source (I mean like USA Today, CNN, or even the Austin Times) cover this story with something more than just OO.o fanboy ravings I won't believe this. This story is FUD. FUD FUD FUD.

  6. This one application by codepunk · · Score: 3, Interesting

    So what is this one application that requires ms office, "Austin tell us what it is and let us fix it for you"

    --


    Got Code?
  7. Anyone know of OO has run into DMCA troubles? by unassimilatible · · Score: 5, Interesting

    Seems to me that OO reading and writing .ms formats would have MS all over them for DMCA or other IP issues. Has any hay been made over this?

    --
    Slashdot "libertarians": Small government for me, big government for those I disagree with. -1, I disagree with you
    1. Re:Anyone know of OO has run into DMCA troubles? by CaptainZapp · · Score: 4, Interesting
      That might get Microsoft into rather hot water with the EU Commission.

      They are under investigation exactly for the reason of trying to abuse their desktop monopoly in order to squash competition on the server side (Kerberos anyone?)

      Attempting to abuse a virtual standard on which so many businesses and government agencies depend would guarantee bad trouble for Microsoft. And else then in the US they have not that much cronies in high places here.

      --
      ich bin der musikant

      mit taschenrechner in der hand

      kraftwerk

  8. I tried to tell them... by BJZQ8 · · Score: 5, Interesting

    I tried to tell a group of people-in-charge of local educational institutions how they could get away from Microsoft in this way...to a person, they were all very uninterested. It's not just a chicken-and-egg problem, it's the sad fact that nobody gets fired for lining up for the "Office Suite." I've used OpenOffice to great effect in my district, but I'm the only one I know of. What needs to change is that people need to start getting fired for NOT using OpenOffice...after all, with all of the budget problems all of the schools are having, switching to a "Free" product is the sensible thing to do. None of the schools I know of are sensible though.

    1. Re:I tried to tell them... by BJZQ8 · · Score: 4, Interesting

      Their response would be...will it run Microsoft Outlook? I would say no, but there are lots of Open Source alterna....."NOT INTERESTED"

  9. OO 1.1 is (finally) a viable alternative by jsav40 · · Score: 5, Interesting

    I've shied away from earlier OO releases but have been very satisfied with the 1.1 release. I've been offering Open Office.org 1.1 to my clients as a cost effective alternative to MS Office and have gotten very positive feedback so far.

  10. Lowers System Cost by Aiua · · Score: 5, Interesting

    The article fails to attest that by switching to OpenOffice.org (free/open-source software), Austin City can save a lot of tax-money per desktop by switching. Average license costs for Microsoft Office Small Business is US$239 on government contracts. Working for a city government, I can attest that the tax dollars normally spent on office software are desprately needed in other areas. I applaud Austin City for setting this example and will be showing the article to my supervisor so I can make the case of switching.

  11. OpenOffice to the rescue by Gethsemane · · Score: 4, Interesting

    I am glad to hear that OpenOffice is gaining more ground. I firmly believe OpenOffice will over take MS Office in the near future.

    If you haven't already check out the development section of their web site:
    http://development.openoffice.org/index.htm l

    I am really amazed with the level of documentation, add on's, scripts/macros, and integration with other languages.

    1. Re:OpenOffice to the rescue by Anonymous Coward · · Score: 4, Interesting

      Ive noticed that a local (small Edinburgh-based) computer retailer has started to bundle OpenOffice instead of MS Office with their systems, so even entry level PCs come with a full office suite, rather than a cut-down product like MS Works. Hope other companies follow their lead.

  12. Re:It's a miracle! by fishbowl · · Score: 2, Interesting

    >Someone in Texass that has brains?

    Most people in Austin moved there from other places in the 1980's. Most of the natives
    got disgusted and left.

    --
    -fb Everything not expressly forbidden is now mandatory.
  13. Some desktop will still run MS Office because... by Numeric · · Score: 2, Interesting

    "He also pointed out that not everyone can be converted just yet because of a single application (the City Council's Agenda Management System) requires MS Office to run."

    If an single application requires MS Office to run, I bet its Access-based. I think once more applications are converted from Access to SQL, you'll have more conversions from MS Office to OO.

    --
    -- ladies and gentlemen we are floating in space!
  14. Re:Not the same by buffer-overflowed · · Score: 2, Interesting

    It does however nicely fill that niche of popping a word-processor onto a system. Currently filled by MS Works.

    I'm surprised OEMs haven't started loading it by default(unless office is specified), apart from some speed issues, it does just about everything a typical home user needs.

    --
    The key to the enjoyment of pop music is to replace any instance of "love" with "C.H.U.D."
  15. Re:Don't bother RTFA, this arcitle is FUD, here's by SlamMan · · Score: 3, Interesting

    You know the meaning of FUD, right? Just because something is wrong OR unverified, doesn't make it FUD.

    --
    Mod point free since 2001
  16. Comment removed by account_deleted · · Score: 2, Interesting

    Comment removed based on user account deletion

  17. Austin is a very tech town by Halo- · · Score: 4, Interesting

    Austin is a great place for geeks. We get all sorts of nice perks. For example, we have movie theater which not only serves beer, but also has had open 802.11b access for a long time.

    The government also has pockets of very tech-savvy people, but they are often hampered by a lack of support. A current canidate for state representative Mark Strama is pretty "with it" technology-wise. (Founded NewVoter.com which was the first online voter registration in the US, and whose tech resulted in over 700K voter registrations in 2000.) Strama really wants to leverage new technology and open source where possible in his campaign, but hasn't had a lot of luck finding a full time technicial manager to oversee things.

    Moving groups of non-technicial people to a new product (be it OpenOffice, Linux, or anything) requires some sort of on site advocate. The key to transition is having a knowledgable support person to make the technology "just work" as opposed to leaving the user to struggle on his or her own.

    If you're interested in seeing open source succeed, consider helping out your local canidate use it in his or her race. Teach the leaders, the people will follow.

  18. Those pesky legacy apps. by MurrayTodd · · Score: 4, Interesting

    I would not be so certain that this is simply an Access migration issue, although it might be.

    First the disclaimer: I hate M$. I've moved myself to the Apple platform, I run a Linux server at home, I almost never use my Windows machine.

    But I've been in many clients' offices where I was about to save hundreds of man-hours where clerical people did repetitive tasks by writing a quick VBA application. I've also seen specialized applications (in particular, I have intimate exposure to one used in most non-profit organizations) built completely from the Windows COM/ActiveX architecture, and these apps integrate really nicely with Office in a way that OpenOffice would have to have strong COM integration to compete. (It may, I haven't looked recently.)

    I felt bad writing these apps because I knew I was helping to entrench these clients in their Windows world, but when they are running on a shoestring budget (and non-profits get KILLER cheap deals with M$ software) if I can help cut an office's labor by 10% or more, I think I'm morally obligated to do so.

    One last point: last time I gave OpenOffice a spin on Windows, it seemed to have a cool feature-set, but anything approaching a complex 100+ page document caused application crashes. I haven't seen Office crash since 2000.

    For the most part, I'd say it's not a question of "if" but "when". But "when" might not be today.

    --
    Murray Todd Williams
  19. Ways to make the transition smoother. by Alcimedes · · Score: 5, Interesting

    Now, I do a lot of IT work, seeing as it's my job. One thing I've found more often than not is that people DON'T like to change whatever it is they're used to.

    So, if everyone has been using Office for the last 10 years, they aren't going to want to try anything new, irregardless of the benefits of said change.

    When this is the case, I find that users will suddenly get stupider. As dumb as they were before, and as clueless as they were before, they are now clueless with a purpose. That purpose? To make you regret making them change their desktop. Suddenly many will be looking for reasons to have things not work. The simplest of these being folks who think something doesn't work at all now, just because it doesn't work exactly like it used to. Others being the type who actively search for weak areas in the software so they can bitch about the lack of some arcane/unused feature that used to be available.

    So, the solution to all this? Cut 'em a check. That's right, instead of just switching them over and telling them it's for the good of XYZ, figure out how much money you'll save to switch over to Open Office. Then take about 70% of your savings the first year and cut a check to be split up amongst your users. I would think that if everyone got a $100 in cash on the day you put Open Office on their machines, suddenly the guy installing OO around the office would be getting calls left and right by people who can't wait to get updated, vs. the grumblind you'd otherwise face.

    After the first year you're still saving a bundle, everyone is used to OO, and the County can pocket the savings, all with a lot less headache.

  20. Re:That makes sense... by Stalus · · Score: 5, Interesting

    I would guess that Dell is probably the largest private employer in Austin. Granted, they're technically in Round Rock. IBM has a relatively small campus in Austin, even after acquiring Tivoli. And as far as AMD goes, Intel also has an office there as well.

    My guess is another reason, if not more likely, is The University of Texas. The UT CS department is a pretty open source heavy department. The rest of the university, other than the business school, is pretty apathetic to Microsoft. I would guess that people making these decisions in Austin are either influenced by, educated by, or former employees of the university.

    Overall though, Austin is a pretty tech centric city. So, at least to me, who lived there for a number of years, this isn't really that much of a surprise.

  21. OpenOffice question. by B5_geek · · Score: 5, Interesting


    Can anybody tell me why the OO team decided not to use the Win-Print.api that MS has available in the SDK?

    I work for a printer company and I would _LOVE_ to use and show OO in our showroom but OO does not allow access to the WIN-print.api (therefore not allowing us to use the extra features/functionality that our devices offer).

    OO is great if you have a 1-tray laser/inkjet printer. I could convert our office (and probably our corporation (still using Office97)), and my customers; by showing the cost savings that OO will provide, but dammit the drivers don't work.

    --
    "The price good men pay for indifference to public affairs is to be ruled by evil men." ~Plato (427-347 BC)
    1. Re:OpenOffice question. by Greyfox · · Score: 3, Interesting
      IBM PSC was working on a graphical interface to their workgroup and higher-end printers. It was designed to sit between your application and LPR and would read the PPD file for the printer to determine potential features of the printer and lets you select the options you want to use for your job via a GUI.

      I wrote the initial prototype in perl a few years ago and apparently they've redone it in C or C++. It's not a perfect solution but it works pretty well for their printers. There's no reason why the entire concept couldn't be expanded to work with any PostScript printer (or through their omni driver with ANY printer that omni drives.) I think the CUPS guys were working along these lines as well.

      UNIX printing still sucks though. XPRT is the closest thing I've seen to what Windows and OS/2 do for printing, but no one seems to be on board with it. I believe gnome and KDE are both working on their own library-level solutions to the problem as well, but it'd kinda suck if you liked Gnome and the only driver available were for KDE or vice versa.

      --

      I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  22. Yes, it's cool by HangingChad · · Score: 2, Interesting
    But it's not that earth shaking. Some of my customers are running evaluations on OO and so far the responses are very positive. They're not in a big hurry to update, they just didn't see much value in the latest Office release and are looking at alternatives.

    I guess I see a lot of experimentation going on and it's not really a surprise to see a gov agency switching over. It will save them millions. This is only news because it's one of the first. Always thought Austin was a very cool town. Sort of out of place in Texas.

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
  23. Mod parent appropriately by cgenman · · Score: 3, Interesting

    As a copy of the e-mail has now been posted, thereby confirming the story, I would encourage people to moderate the parent posting accordingly.

    When exactly did the Gannett owned, Reuters dominated USA Today become a credible news source? Or CNN, notorious for parroting the positions of those with vested interests without even bothering to check if it makes sense or contradicts earlier statements? All of the mentioned periodicals are tertiary news sources... They rely upon other people who have seen the news, and are willing to talk about it. USA Today is arguably a quadiary news source, as it just recycles tertiary articles from other sources. The e-mail posted from the initiator of this project is a primary news source, and an article posted by someone who has seen this e-mail is a secondary news source. Primary and secondary news sources, while necessarily less well known as they do not focus on the dissemination of news, are a far more accurate source of information than those who re-release pre-digested data.

    You just got the best news source you could hope to get, and you complained because it wasn't USA Today.

  24. Who by Walrus99 · · Score: 3, Interesting

    He also pointed out that not everyone can be converted yet because of one application (the City Council's Agenda Management System) that requires MS Office to run.

    I'm sure it could be run on a cheaper and more open system that didn't require M$ applications to run it. MySQL/PHP or FileMaker would both be good database apps to use.

    The web should be platform and application independent, even for management systems, but Bill's insistance on Microsoft products on both the client and sever sides will only limit the use of his products, not expand his market share.

  25. Open Office for OS X by Walrus99 · · Score: 2, Interesting

    And when will Open Office be available for OS X? I know they have one for X-11, but changing GUI interfaces everytime I need to type something is too much trouble.

  26. Re:what about educational institutions? by Prof.Phreak · · Score: 3, Interesting

    ...declared a university-wide preference for nonproprietary file standards for school assignments

    While teaching any classes (at brooklyn college), for assignments that are electronically submitted, I specifically say that MS Word format is not allowed. (I run Linux - so Word docs would look ugly when viewed in OO.o)

    Students have a choice of either: submitting it in plain text (most do, but some can't live without the formatting), or PDF docs. They can either create PDFs via LaTeX (my preferred method) or (now) exporting from OpenOffice :-) (well, they can also use Adobe Acrobat, but most don't seem to have that)

    Slowly but surely, every semester, I get a few people to install OpenOffice on their system (and many seem to like it quite a bit).

    --

    "If anything can go wrong, it will." - Murphy

  27. Re:80%? by AJWM · · Score: 2, Interesting

    The article mentions one application that (currently) requires MS Office, there may be others.

    The thing is, migrating the easy 80% gives OOo the dominant desktop position. Certainly any new apps will be written to be OOo-friendly, and there will be pressure to port the old ones. I'm sure they have their IT people looking at what it'd take to do that. Might be an opportunity there for developers or companies in the Austin area with migration/porting experience.

    --
    -- Alastair
  28. This is what you call a... by Qbertino · · Score: 2, Interesting

    Killer Application.

    It's odd that that such an old Office Suite that was struggling so hard comes to be such a success years later. And that the reason it does is so mundane does make me wonder even more: It simply offers the very same (or even better) performance that an established competition and is dirt cheap. Free as in beer, actually.
    Coming to think of it, that actually isn't a bad reason to become a Killer Application.
    What I really find astounding is that Open Office actually tries to emulate MS Office and thus isn't half as intuitive and performant as Lotus Smart Suite, imho.

    Anyway: OO.o combined with the new KDE 3.2 is the next big step in toppling a monopoly. I expect Linux to reach critical mass in germany any time soon (within the next 12 months or so).

    --
    We suffer more in our imagination than in reality. - Seneca
  29. OO is getting there by siskbc · · Score: 2, Interesting
    I've shied away from earlier OO releases but have been very satisfied with the 1.1 release. I've been offering Open Office.org 1.1 to my clients as a cost effective alternative to MS Office and have gotten very positive feedback so far.

    I still have some conversion issues (the WP doesn't like MS's superscripts or subscripts much and embedded graphics generally don't work on conversion from MS). Also, I think the graphing/charting in the spreadsheet is ugly as can be, and they could do with separating the poducts out to make the whole thing lighter. But it's getting there. It's more stable (though that's not to say very stable), and I really like its equation editor.

    That said, it's still not for situations where people need to be able to open complex, microsoft-formatted documents, particularly those with graphics and formulae embedded.

    However, I'm sure it's fine for the city of Austin, as bureaucrats could get by with typewriters, I expect.

    --

    -Looking for a job as a materials chemist or multivariat

  30. Re:That makes sense... by Lane.exe · · Score: 3, Interesting
    The liberal arts department also loves Linux.

    The call for papers for our philosophy journal asked for LaTeX format as first preference, .doc as a second preference.

    --
    IAALS.
  31. City of Largo: Migration to OO Finished Last Week by Anonymous Coward · · Score: 5, Interesting

    Austin isn't the only place moving to OpenOffice. We completed about 2 months of conversion last Friday, and now the entire City is running OpenOffice software on Linux. There are a few pockets of of users finishing up their projects on WordPerfect, Excel and Powerpoint but 99% of them are converted and live on OO. That is about 100 concurrent users in OO at a time on one big server, and about 600 total users...all on thin clients.

    The comments about users not liking change is true, and it's true that they complain no matter what you do---even upgrades of the same product.

    We got word of a location that moved to OO on Win32, and they had a brilliant idea. OpenOffice was provided to them for use for free, if they wanted to continue to use Office they had to *buy their own copy* (~$399 payroll deduction + upgrades + support costs). :P That works nicely doesn't it?

    Dave Richards
    City of Largo, Florida
    drichard@largo.com

  32. Re:They are switching to something cheaper? by rifter · · Score: 2, Interesting

    Are you *sure* this is a local government agency?

    No worries there. Austin was recently blackmailed into a multiyear contract with microsoft which perpetually and only expands in which they will pay for multiple Windows and MSOffice licenses for more desktops than they actually have. So the waste is there, it will be that they will be not only paying for more copies of office than they could possibly physically use, but they will not actually be using Office. Woohoo government! :)