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Dumpster-Diving for Your Identity

The NYT magazine has a story titled Dumpster-Diving for Your Identity - the author interviews two convicted identity thieves talking about their methods and successes.

29 of 344 comments (clear)

  1. Shredding doesn't offer much protection either... by shakamojo · · Score: 5, Interesting

    Remind me to check my dumpster here at the office for a NYT login...

    But seriously, we use a shredding company here at my office for our important papers. They're supposed to do all the shredding "on site" in their truck. Yesterday they were here to empty our shred bins, and they brought in a big trash bin to haul our stuff out to the truck. One of these bins was sitting in the hallway, and no one was around, so I took a peek inside. It was papers from an accounting firm down the street! I mean, we're supposed to be paying these guys to keep our info secure, but here they are waiting until their bin is full before they shred anything?! Needless to say, I had a long conversation with our facilities manager after this...

    If you want something done right, better do it yourself! I'm now using a $30 shredder BEFORE I dump anything in our shred bins! Who knows where our important documents have been travelling to before they actually got shredded?!

    This is why I burn all my important docs, credit card offers, old checks, etc... at home, who knows who is going through your trash? All they need is an account number, and a shredded document can be taped back together with enough motivation and time... (although with some people being easy marks, I guess the harder you can make it, the better!)

  2. avoid recycling bins for financial mail by js7a · · Score: 5, Interesting
    ''It was the first time I had ever been to the dump,'' Massey recalled, wrinkling his nose. ''I said, 'I'm not going to get dirty,' so I wandered over to a shed where the recycling was stored. I notice there's a big barrel for recycled paper that's full of discarded tax forms from an accounting firm.'' Each form had the person's name, date of birth, Social Security number -- all the information necessary for taking out a line of credit.

    My local police department recently published a blurb asking residents to dispose of identity theft-related materials (e.g., financial statements, anything with a SSN, etc.) in the ordinary garbage, instead of the "mixed paper" recycling bins as we've been asked by the rest of the city government.

    It seems that identity thieves are very happy about the shared, clean, and portable "mixed paper" recycling containers found throughout my (rather affluent) city, and they tend to pick them up, quickly sort through the cereal and microwave dinner boxes for the good stuff, and have the container back before anyone notices.

    Presumably today's dumpster divers have the luxury of avoiding coffee grounds, so you can go a long way towards protecting yourself by dumping the financial correspondence in with the smelly stuff.

    1. Re:avoid recycling bins for financial mail by Anonymous Coward · · Score: 5, Funny

      It helps to also shit in your garbage can. That should drive most thieves away. I think it's best to layer your shit. You know, throw in some garbage, shit on top of it, then throw in another layer of garbage... and continue so on. But don't shit on the topmost layer, we want for the dumpster divers to reach in and find a surprise! (wink)

    2. Re:avoid recycling bins for financial mail by anthony_dipierro · · Score: 5, Funny

      Each form had the person's name, date of birth, Social Security number -- all the information necessary for taking out a line of credit.

      Interesting. William Henry Gates, III, 539-60-5125, October 28, 1955. Now, how do I take out that line of credit?

  3. The solution is easy by Kirk+Troll · · Score: 5, Interesting

    If you're so worried about ID theft, then maybe you should keep a close eye on your credit card bills, credit scores, etc.. Buy a paper shredder. Shred all bank statements and whatnot before you throw them out. Internet-shminternet, dumpster diving is the fastest way to someone's finances. Get the carbons at the gas station, or stores where they still use the old carbon-thinger credit card machine.

    I knew someone who got screwed big time by a gas station who would keep the carbons, and double bill her every time she filled up, the cash going straight into the owners pocket. She was a dope for letting it go on so long, as she never bothered scrutinizing her Visa bills. Turned out the station was owned by a Russian mobster. This was long before the world wide weeb.

    Just don't toss your sensitive data into the dumpster where any bum can get your CC number.

    1. Re:The solution is easy by Elwood+P+Dowd · · Score: 5, Interesting

      If you have to see the doctor, and had it billed to insurance, most likely you're Social Security Number was seen by many people.

      And those people don't necessarily work for your doctor or your insurance agency. I worked as a temp for a few weeks at a medical imaging billing company. Since a doctor that works in medical imaging processes a *ton* of patients, the billing becomes a large portion of their office's work. This is (I suspect) almost always outsourced.

      My first day on the job, they handed me a stack of several hundred people's names, addresses, phone numbers, SOCIAL SECURITY NUMBERS AND MEDICAL RECORDS. This is pre-HIPAA. Dunno how it works now.

      Let alone identity theft, one of the records they handed me that week was a well known elected politician's totally routine mammogram. Her results were clear. Imagine what that kind of leak could do to an election if it were not.

      Obviously their entire business process needed to be completely redesigned if they wanted to provide some semblance of privacy. And you don't know if this company handles your bill or not. And such a redesign would raise their costs astronomically. It might even make them non-competitive with in-house billing. This doesn't mean it's ok, it just means it's not going to happen unless they're forced.

      Obviously, I could go on and on.

      --

      There are no trails. There are no trees out here.
  4. But... by The-Bus · · Score: 5, Funny

    What if all your bills are past due? Then it doesn't matter. It's like that old joke (or is it a scene from a movie?)...

    "A thief stole my credit card and has been using it for the past couple of months."
    "Oh my! Why haven't you reported it?"
    "Because it still works out to be cheaper than me using it!"

    --

    Small potatoes make the steak look bigger.

  5. Burn Them. by vspazv · · Score: 5, Funny

    This is the reason i have a fireplace in addition to central heat and air. Well, that and the fact that i like making smores.

  6. Important add-on by karevoll · · Score: 5, Insightful

    Im not saying Im agreeing with the parent post, but if you do, please remember that certain papers must be filed by you for a period of up to 10 years.. so you might want to do what most people in this situation does: buy a small file-safe... othervise you might end up having troubles with the IRS, and we dont want that, do we?

  7. Cringely articles on identity theft by UrgleHoth · · Score: 5, Informative

    Here is an interesting couple of articles on identity theft by Robert X. Cringely (or Mark Stephens, depending on your version of reality).

    Ego, Super-ego, and ID Theft
    How to Steal $65 Billion

    --

    Dogma - "let's just say we'd like to avoid any empirical entanglements."
  8. How ironic by Rosco+P.+Coltrane · · Score: 5, Funny

    The New-York "registration required" Times running an article on people fishing for other people's personal information, that's amusing ...

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
  9. Anonymous FTP by Eberlin · · Score: 5, Interesting

    One electronic version of "dumpster diving" would be looking through a company's website/anonymous FTP server. Sometimes, a few moronic folks decide to store otherwise-vital information in these "undisclosed" locations that anyone can get into over the web.

    Somewhat popular among the consulting types, they upload client data to an FTP server, then fly off to the client's office, and download it from there...or maybe use it as a means to "share" data among themselves. Some forget to password-protect it, relying instead on security through obscurity.

    How is this related to dumpster diving? Well, if you look hard enough, those servers are just like public-access trash bins fit for people to...um...recycle data.

    If you're a consulting group, make sure you treat your client data with absolute confidentiality. If you're a business working with consultants, make sure they don't leak your info to the world.

  10. Full Article Text without Karma Whore by Anonymous Coward · · Score: 5, Informative

    Dumpster-Diving for Your Identity
    By STEPHEN MIHM

    Published: December 21, 2003

    tephen Massey was only a few minutes late, yet he apologized profusely as he strode into the lobby of a crowded restaurant in downtown Eugene, Ore. ''I'm very punctual about my time,'' he said, clasping my hand in a firm shake. With his freshly combed hair, crisp white shirt and trimmed mustache, he looked like an off-duty cop or fireman -- a ''pillar of the community,'' as he later described himself, a wolfish smile playing across his lips. Far from it: Massey, 39, directed one of the most extensive and notorious identity-theft rings prosecuted so far by federal authorities. By the time investigators broke the case, Massey and his partner in crime, a computer whiz named Kari Melton, had ruined hundreds of people's credit. A judge sentenced them to prison in 2000; Melton was released in 2001, Massey the next year.

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    The Federal Trade Commission estimates that identity theft costs nearly $53 billion annually. Some seven million people were victimized in 2002. Yet little is known about how the perpetrators actually operate. It's a popular perception that most identity theft happens on the Internet, but over the course of dinner, Massey quickly made clear that low-tech methods of getting people's personal information are far more effective. ''Every day was exciting,'' he recalled between mouthfuls of potato skins. ''We went to Vegas, Atlantic City. We made a business of it. It was like James Bond . . . 'Mission: Impossible.'''

    In late October, Massey disappeared, violating the terms of his supervised release and prompting a national warrant for his arrest. It had become clear to me in five months of interviews that not everything he said was to be trusted, although much of it was verified by the detectives and prosecutors who had already investigated his crimes and by Kari Melton. As for Massey's current whereabouts, Steve Williams, a detective in the Eugene Police Department, who worked on the first case against Massey and is once again on his trail, said: ''My gut feeling is that he is in the Seattle area'' -- where he has family -- ''back to his old tricks, doing drugs, identity theft and counterfeit checks.''

    If Massey has indeed resumed operations, it's a sure thing that he's not working alone. His identity-theft crimes depended on the work of a carefully built ring, one that employed hordes of petty thieves and drug addicts. If he sticks to his old techniques, his crimes will originate in Dumpsters and garbage cans, where information can be culled from discarded personnel files and other trash. It's not the most glamorous crime, but that doesn't make it any less devastating to its victims.

    Discovering the Dump

    Massey's life began to unravel in his late 20's, soon after he started experimenting with the highly addictive stimulant methamphetamine. Before that, Massey achieved some semblance of success, managing an awning-maintenance company, marrying and, with his wife, having two daughters. Then he and his wife divorced in 1992. Soon after, he remarried, and divorced a year later. His business began to decline. Sometime in the mid-90's, his teenage girlfriend offered him some meth. ''So here I am with no place to live, on the rebound and with a habit,'' Massey recounted. ''Who wants to look for a job again?'' Massey began hanging out with a much younger crowd of meth addicts, called ''tweakers,'' and forging checks to feed his drug use. It was during this time that he began to wonder if he could hijack people's identities for profit. He stumbled onto the answer soon after, when the meth-heads invited him to go ''Dumpster diving'' for junk. Massey and the teenagers piled into his Ford Explorer and drove to the outskirts of Eugene.

    ''It was the first time I had ever been to the dump,'' Massey recalled, wrinkling his nose. ''I said, 'I'm not going to get dirty,' so I wandered over to a shed where the recycling was stored. I notice there's a big barrel for rec

  11. Re:Well... by NanoGator · · Score: 5, Funny

    "Go buy a shredder and port Linux to it today!"

    Linux is still a little behind Windows in the document destruction department.

    --
    "Derp de derp."
  12. Compost them, don't burn them! by wart · · Score: 5, Interesting

    Fireplaces produce too much air pollution. The ecologically correct way to dispose of these sensitive documents is to first shred them. Then mix the paper shredding into your backyard compost bin or worm bin and let nature dispose of it cleanly.

    I doubt that many id theives would want to rummage through your compost bin, if they even thought to look there in the first place.

    For added security, add a couple of large dogs to your backyard. They will help deter personal property thieves in addition to compost-diving identity thieves!

    1. Re:Compost them, don't burn them! by xyote · · Score: 5, Informative

      Actually, don't do either. Some of those colored inks are quite toxic.

  13. Re:Shredding doesn't offer much protection either. by Brushfireb · · Score: 5, Informative

    While I cannot say for what reasons the poster above uses professional shredding services, I do know why such services still exist.

    The difference between a $30 Office-Depot Shredder and a good commercial shredder is significant. The Cheapo shredder usually shredes only vertically, and does so usually so that there are about 20 cuts down one page. People sending 3-4 documents in at once will find that they have those 3-4 documents nearly intact, just cut into 20 vertical peices which are easy to put back together if someone is careful in extraction.

    On the other hand, good commercial shredders litterall demolish the paper, turning it into sawdust like material that would be impossible (virtually) to reconstruct. Along these same lines, good document security companies use combination of methods, not just shredding to ensure security (read: chemical treatment, randomization, etc).

    Brushfireb

  14. Get a locking mailbox too. by gtrubetskoy · · Score: 5, Informative

    If your mailbox is on the curbside like mine, seriously consider getting a secure lockable one where the mailman can only drop mail off, but a key is required to retreive it. I just received mine from oregontrailbox. I did some research, there are a few places that sell those under different names, but the ones I liked are actually the same box that seems to be manufactured by pinnacle (or pinnacle is yet another reseller of the same box made by a unknown third party....)

    In any event, I will be installing my Heavy Duty Standard tomorrow...

    --
    OpenHosting Virtual Servers for the geeks.

  15. Re:Shredding doesn't offer much protection either. by the+pickle · · Score: 5, Informative

    since personal shredders are only $30, why does your company use the shredding service at all? It would probably be cheaper to outfit every employee (or at least every department) with their own shredder than pay for 2 months of that service

    Because $30 personal shredders suck ass. They're cheaply made, their motors burn up if you put more than 5 sheets at a time through them with any regularity, and they jam very easily.

    Spend a hundred for each one and you might get something worth using.

    Spend $1500 for a serious industrial crosscut confetti model and let 30 employees share it and your company is probably far better off than with either of the above options, or the shredding service.

    Bonus points if the company then sells the shredded paper *directly* to a pulp mill ;)

    p

  16. Re:Shredding doesn't offer much protection either. by igrp · · Score: 5, Insightful
    Well, in my experience it usually boils down to one, or a combination of, the following:

    • ignorance
    • incomptence
    • liability

    That's one of the reasons the military and (some) government agencies have adopted standarized protocols to deal with this kind of stuff and generally are quick to reprimand those who violate policy.

    Many security problems these days have to do with the fact that people for some reason refuse to apply common sense -- requiring people to wear ID tags at all times and conducting thorough background checks is not going to do any good if you just dispose of confidential documents into some backyard alley dumpster.

  17. Re:Solution: Max Your Credit by John+Meacham · · Score: 5, Interesting

    A credit rejected letter is an identity theifs DREAM! by law, credit rejection letters contain not only pertinent stuff like your social security number, but they must give you a copy of your credit report if asked to show why you were denied. Once a thief gets your credit report it is all over. the credit report has every bank account and credit card number you own. as well as a lot of other personal info.

    --
    http://notanumber.net/
  18. Curtail use of your SSN by Presence1 · · Score: 5, Informative
    When the Social Security Act was originally passed in the 30s, there was a significant concern that the SSN would become a de-facto Citizen ID. To allay this concern, the law contained specific provisions making it ILLEGAL to require the use of the SSN for any use not directly related to its purpose in identifying income and determining benefits. In other words, if you are not being paid, or having the opportunity to earn interest, they cannot require you to divulge your sSSN

    The two primary examples of this use are the medical profession adn the Motor Vehicles establishment, both of whom seem to think the SSN is a handy Unique ID. Obviously, this magnifies the security risk for anyone who complies. Here's how to deal with both.

    When you sign up for health insurance, fill in the SSN field with the phrase "assign ID". Sometimes they will just do it, but usually some clerk will complain that you haven't completed the form, they can't process it, etc. Firmly explain (often several times) that this is illegal, and that their companies have procedures to handle this, and that they need to speak to their manager. They will soon return with a sheepish demeanor, and you will get an ID in the SSN format.

    Now, whenever you go to ANY doctor, dentist, hospital, or whatever, fill in this assigned ID as your SSN on their form. If asked whether this is your SSN, simply respond that "This is the correct ID.", and do not let pressure you into revealing your SSN.

    The DMV and police may be easier or more difficult to deal with. The DMV should have a checkbox on the form which allows you to decline using the SSN, usually with some corresponding inconvenience. E.g., some states will require you to come in for renewed licenses, whereas they will mail them if your SSN is in their system. If your state doesn't have this option and you cannot argue them out of it, transposing a few digits might not be a bad idea.

    When dealing with the police (e.g., in a speeding ticket situation), I've found it is best not to tell them that their request for your SSN is illegal. Best to just say that you don't remember it. Of course you don't want to give false information, right?

    These tactics will obviously not close all vulnerabilities, but they will eliminate two major potential sources of identity theft. Good Luck.

    1. Re:Curtail use of your SSN by michael · · Score: 5, Informative

      This is not really accurate. The whole first paragraph of that comment is false.

      There are no laws that forbid the private use of the SSN for any reason whatsoever. Any private entity may demand your SSN as a condition for interacting with you; you must provide it or they may refuse to interact with you. (For instance, getting health insurance or a credit card.) The Privacy Act of 1974 made some restrictions relating to *governmental* (only) uses of the SSN as an identifier; when government agencies demand your SSN, they have to tell you their legal authority for requesting it and what the penalties are for failure to comply. This requirement is largely ignored in practice - for instance, when I was serving on jury duty, the court clerk demanded my SSN (to withhold income taxes on the $12/day jury payment), and when I pointed out that they were violating the law by not disclosing the authority for this request, the clerk was singularly unimpressed. If the court system is violating the law... but I digress.

      The rest of the comment (seek to use an assigned number rather than your SSN whenever possible) is good advice, and will often work, albeit at the cost of some hassle. CPSR has a good FAQ with some more information.

  19. College Anyone? by saderax · · Score: 5, Insightful

    What about idiot colleges who require are not allowed (legally) to request your social security number, but anyone can ask for your "student ID" which is coincidently the same?

    (all sarcasm aside, really what could one do?)

  20. Re:Dumpster Diving Moose, Too! by Aussie · · Score: 5, Funny

    My sister got bitten by a moose once.

  21. I cant believe you people... by ArcticCelt · · Score: 5, Funny

    I cant believe you people don't simply get the free registration to New York times Magazine. This article is very useful to help you protect your identity. To register you just have to give your email, gender, zip code, date of birth, address, industry in which you work, household income range, job title, credit card number, ATM nip and the last ten years of data of your tax income.

    --

    Yahh, hiii haaaaa! -Major Kong, from Dr. Strangelove
  22. Re:Credit Verification system by Anonymous Coward · · Score: 5, Informative

    Anyone can do this (in the U.S. at least)... just call the three credit reporting agencies, and ask your account to be flagged with a "Fraud Alert". As an added bonus, companies that use your credit report to see if you are 'eligible' for their junkmail (i.e. credit card applications) are prohibited from sending you anything further.

    I had to do this a couple of years ago after someone stole my identity and started opening credit card accounts and spending thousands of dollars. Fortunately one of the banks caught some inconsistencies (very similar story to one of the above posts) which alerted me to the whole situation.

    Fraud Alerts 'expire' after a certain period (I think 2 years or 7 years depending which credit agency) but you can easily reinstate them. I will definitely continue to 'renew' mine. The minor inconvenience is that it will be more difficult/impossible to open a credit card account for a retail store (but these are mostly pointless) unless your cell phone number is the one associated with the fraud alert.

  23. Re:Credit Verification system by mabu · · Score: 5, Informative

    This is called Fraud Alert and it's a very useful utility and a device to get free copies of all your credit reports.

  24. Re:I tried, really! by gnu-generation-one · · Score: 5, Funny

    You don't need a google news link. Just pick it up from the trash at the back of the NYTimes building