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Attorneys Prepare iPod Class Action Lawsuit

An anonymous reader writes "Well, it was bound to happen. It looks like some lawyers are preparing to file a class action lawsuit against apple computer due to the iPod's battery problem (previously discussed here, here, and here)."

29 of 175 comments (clear)

  1. Sounds like BS to me. by ITR81 · · Score: 5, Interesting
    Sounds like someone is just trying to make a quick buck off of Apple.

    What I don't understand is how do you make a class action lawsuit out of any issue where the company it's self already has something in place for consumers that have battery issue problems.

    Just sounds like a scam to me for someone looking to make a quick buck.

    1. Re:Sounds like BS to me. by ITR81 · · Score: 5, Informative
      PDA Smart makes a kit for mine that allows me to change mine out in less then 20 mins( took my time).

      So they are user servicable. You only need the tools they use to open the case and the rest is easy as pie.

      So are the Napster player and Dell DJ also a scam too? They both come with commercially stated non-removable batteries.

    2. Re:Sounds like BS to me. by TylerL82 · · Score: 5, Interesting

      What I don't understand is how do you make a class action lawsuit out of any issue where the company it's self already has something in place for consumers that have battery issue problems.

      Apple ran into the same problem with their 1st gen slot-load iMacs that had "choppy DVD playback". It was fixed in software within a few months, but still, a class-action lawsuit over a year later was filed. I guess providing a fix to the consumers isn't in the best interests of the lawyers.

    3. Re:Sounds like BS to me. by Anonymous Coward · · Score: 4, Interesting

      My original 5 gig got went from 11 hours to 45 mins over three years of constant use. Based on a tip from a friend, I just popped the back cover off, unplugged the battery, waited 5 mins and then plugged it back in. Now I am back to about 7 hours and I did not even need to re-sync any data.

      That wasn't so hard!

    4. Re:Sounds like BS to me. by ITR81 · · Score: 5, Informative
      Doubt that because many iPod sites have taken them apart to get look at the new mickey mouse logic boards on the new Gen 3's.

      If you use a flat head on a iPod you've already damaged the case before you even get to the HD.

      The brothers could of easly got a DIY kit but they didn't which ended up bitting them in the butt. But then again knowing that the brothers posted their vid. even though Apple had already had a plan in place shows they are not too smart just spiteful.

      Tech Tv used the exact PDA Smart kit I used and preformed it on Screensavers in about 10 mins.

      If you have built a computer or added a HD to your computer you can add this battery to your iPod.

    5. Re:Sounds like BS to me. by ITR81 · · Score: 5, Insightful
      I doubt it once you figure the battery normally runs around $50 and to get the tool kit it will cost you $60 bucks. Now figure you get warranty from Apple and they also install it for you, test it and then ship it back to you.

      It cost $69 bucks to send it to any of the other 3rd party companies and you pay for shipping making it come out around $80 bucks by the time you finish. So no $99 bucks isn't bad when Apple covers the battery. Apple won't cover a battery you installed or someone else installed. I think most folks would send it to Apple just for the piece of mind that their battery now has warranty covering it now.

      Also go price a Nokia brand name batter and you will probably pay around $50-60 bucks for it...which is very similar to Apples battery except for the service and labor charge added to it.

    6. Re:Sounds like BS to me. by Toraz+Chryx · · Score: 5, Insightful

      " My original 5 gig got went from 11 hours to 45 mins over three years of constant use."

      three years of constant use?

      from a device that's been out barely over two years?

    7. Re:Sounds like BS to me. by gamgee5273 · · Score: 4, Insightful
      The Neistat bros. are media whores who can't spell "irreplaceable." We aren't talking Einstein's lost sons here...

      I suspect pushing that dumpster in the video was akin to a Herculean task in the Neistat universe.

  2. Yes, because batteries last forever..... by Dark+Nexus · · Score: 4, Insightful

    Alright, so maybe they didn't use the BEST batteries. Maybe they made them proprietary so you couldn't just go replace it with a $10 or $20 one... Typical Apple. Anybody who didn't think they'd use their own format is NUTS.

    I really doubt this lawsuit will go very far. At least I hope it won't.

    --
    Dark Nexus
    "Sanity is calming, but madness is more interesting."
  3. 12 months from now... by Anonymous Coward · · Score: 5, Insightful

    $51.2 million for the lawyers, anyone who had the ipod battery problem gets $20 off a select ipod accessory. Way to go.

  4. typical by TomSawyer · · Score: 4, Interesting

    It seems Apple is periodically on the losing end of class action lawsuits over product standards other companies appear to get a pass on. The court remedy is usally lame for the affected consumers and at least in one case where I received an offer to join, the original problem no longer existed. I wonder how much tougher being in California makes it for them.

    --
    If you disagree then it must be overrated, redundant or trolling.
  5. This should be interesting by Unregistered · · Score: 4, Insightful

    So they're gonna create a class action lawsuit on the basis that batteries die and cost money to replace? This is gonna be a hard sell. And i wouldn't be supprised if apple doesn't settle.

    1. Re:This should be interesting by MalleusEBHC · · Score: 5, Insightful

      Companies that use proprietary sizes, or much worse, don't even let the user change their own battery, are asking to be sued.

      How is Apple asking to be sued? Did they advertise that the iPods had replaceable batteries? No. Did they claim that the batteries would last forever? No. Apple made a design choice to have a non-user accessible battery in order to have a smaller, sleeker design. If you don't like this design, DON'T BUY THE DAMN THING. And if you do buy it, don't bitch later like you were mislead or lied to.

    2. Re:This should be interesting by valmont · · Score: 5, Insightful

      i call bullshit. for one, my guess is you are not an industrial designer. secondly, just because "standards" are there or emerging, or you'd wish there was a standard, has every chance, moral, and legal right to be irrelevant to Apple: if standards don't fit the bill, then fuck the standards, inferior devices can adhere to those standards and lose marketshare all they want to the sleeker iPod.

      have you even looked at the shape of the battery we're talking about?. What trap door would accomodate that? you'd basically have to replace screws with ugly-protruding latches. change form factor? then the battery becomes bulgy and the iPod is no-longer slick and thin. i'm sure i'm barely scraping the surface. let's scrape some more though:

      Part of the appeal of the whole Apple look is that it is one solid block of metal, no rugged edges, nothing to protrude, and yes that includes NO easy-to-open little battery door. Tiny digital cameras are NOT ipods. what you call tiny is actually way fucking bigger a form factor than an iPod. But again, beyond mere technical challenges, this whole issue is also about DESIGN. read my lips. D E S I G N. Nothing, absolutely nothing about the way Apple industrially designs its products is a result of a coincidence. Users like the iPod because it is simple. There isn't a lot of shit on it that catches the eye, things to fuck with that may confuse you, make you needlessly use your brain, and/or otherwise hurt the eye.

      i've have litterally seen high-school chicks use the back of their fucking iPod as a make-up mirror. silly huh? guess what all their friends want for x-mas? Now. you wanna stick an ugly-ass trap-door to further mingle a pimple-ridden teenage chick's face? What about personalized engraved notes in the back of the iPod? If you want such note to live in an esthetically pleasing environment, while retaining all the attention, you can't have lines, holes, trap doors on the same surface. imagine a blank sheet of paper on your bed with a message in blue ink right at the center that says "thanks for last night". Now, imagine the same message written on the back of a shrivelled croissant-wrapper with the bakery's logo on it. not quite the same impact is it? it is that silly type of detailed attention to DESIGN, among many other features, that makes the iPod a truly unique consumer item. i'm sure Apple pays people to sit around all fucking day and think of the impact of silly shit like that. silly, but it works.

      now. i understand people's frustration about their battery issues but hey, from a moral standpoint, that's the kinda shit they should have thought of before buying the iPod. $100 to change a battery is NOT the end of the world. I'll gladly pay $50 to some techie on top of the cost of the battery to ensure he successfully upgrades my battery without fuckin' it up. otherwise ill just do it myself. it ain't impossible to do. Even $100 is not a bad deal, Sony charges $100 for the rechargeable battery that fits their DSC P50 digital camera, and you don't really know you gotta buy the battery until after you buy the camera and realize that 2 AA batteries only let you take a few pictures. Unless you are like me and always read reviews of consumer products on amazon before buying. I'm not exactly seeing Sony being sued over this right now. legal foot to stand on? my ass. which brings me to my next point ...

      from a legal standpoint, Apple never said their battery would last a lifetime. in fact Apple doesn't even advertise iPod as being a lifetime device. In fact what piece of consumer electronics ever makes such claims? NONE. NOT ONE. this is why Best Buy, Good Guys, Fry's

  6. Is it really a problem? by SoCalChris · · Score: 5, Insightful

    Don't ALL batteries eventually lose their ability to hold a charge? I agree that Apple should have designed the iPod so it is easier to replace them, but consumers also should have thought about things like replacing the batteries before buying an MP3 player that costs that much.

    As with almost all class action suits, the lawyers will more than likely end up being the only "winners".

  7. Re:bullllshhiiittt by pvera · · Score: 5, Informative

    I treated mine like shiiite for 10 months, then the drive crashed. I took it to the store and no questions asked: I was handed a refurbished iPod of the exact same series as mine and was only charged a $30 handling fee. I walked into that store expecting them to tell me that I had to pay for a new one since mine obviously broke due to misuse. The replacement iPod is already 6 months old and still gives me almost 11 hours of battery power.

    Of course, mine was a first generation 5GB iPod. I have friends with newer units and nothing but problems, so who the hell knows? If any of you is interested in getting an iPod, go ahead and get it. It is an amazing gadget.

    --
    Pedro
    ----
    The Insomniac Coder
  8. Re:See the light. by Otter · · Score: 4, Interesting
    The iPod is not a "throwaway player". The batteries can be replaced by the user and are available from third party vendors for $49. Yeah, it's not a somewhat cheaper stock battery. That's why Apple was able to make a form factor that was such a quantum improvement over the players available at the time of its introduction.

    Anyway, as someone else said, the only winners in these suits are lawyers. The plaintiffs will get $5 coupns and the lawyers a pile of cash.

  9. Re:See the light. by Fletch · · Score: 5, Interesting

    There is no excuse for producing throw away players that cost several hundred dollars.

    Um, they don't? I've got a first generation, 5gig iPod (the kind with the wheel that is an actual wheel, not a touchpad). I've used it every day since I bought it two years ago. I've even dropped it once or twice.

    I've had one problem with it, and it was battery related, but it was fixed by a software update a year ago.

  10. THANK YOU GOD! by otterpop378 · · Score: 5, Funny

    now i can sue ford because every car my family has bought from them has broken down eventually. I'll be a millionaire!

  11. Two Words by Llywelyn · · Score: 5, Informative

    Caveat Emptor.

    They made no guarantees on battery life that I remember, its clearly stated that they use Lithium-Ion batteries, which are known to degrade, and its obvious there is no way to change that battery without extra equipment.

    I don't see the case here.

    --
    Integrate Keynote and LaTeX
  12. Re:See the light. by MalleusEBHC · · Score: 4, Interesting

    There is no excuse for producing throw away players that cost several hundred dollars.

    Good, I hope this dicourages anybody else to make such dumb decitions in the future.


    Apple chose to make an an audio player that was much smaller and much more sleek than any other player available at the time (or even now IMO). One of the tradeoffs of this design is that the battery is not removeable. However, this is nothing new for Apple. The iMac is basically impossible for the average consumer to tinker with (save adding RAM), but it still has sold well because people love the simplicity of an all-in-one design.

    If you don't like the iPod because of this, don't purchase one. However, for many of us, the iPod has served faithfully as an excellent audio player. I recently replaced my original 5 GB with a 40 GB for HD space issues, but the 5 GB still runs as well as the day I got it. Hell, it runs better now due to the firmware updates. If these were dumb decisions on my, I guess I'm happy being dumb and satisfied.

  13. Once again, my response... by daveschroeder · · Score: 5, Informative

    ...posted to their solicitation page:

    -----

    Here are some pieces of relevant information:

    1. It is well known ALL lithium ion family batteries die after a period of time. ALL have a finite lifetime. Apple used the best battery technology available in the manufacture of the iPod.

    2. Apple provides an official method for iPod owners to obtain replacement batteries for $99, as well as extended warranty and service plans for new iPod purchases. This is available to all owners of all iPods. (This is in addition to numerous practical third party battery replacement plans and extended service plans.)

    3. The iPod was not engineered to have batteries fail prematurely, nor is there any fundamential engineering defect or deficiency with the iPod. Lithium ion batteries fail after a finite period of time, plain and simple. No specific disclosures are required for any other lithium ion product, and none should be expected of Apple. (Yes, before Apple offered a battery replacement plan, there was a big hole in their service offerings. That hole is now filled, and this whole thing is now, therefore, a non-issue. Why not start a class action investigation into lithium ion batteries in general, since that's what this is fundamentally about?)

    4. As to user-replaceability: if the iPod were designed with user-replaceable batteries, it would need to be engineered with access panels and mechanisms which would add, at a minimum, likely up to several millimeters to the thickness to the unit, as well as potentially opening up the unit to greater numbers of issues than even out-of-warranty battery failures cause. Additionally, the unit would likely be not as small and sleek as it currently is, thus making the unit much less desirable.

    5. Other best-of-breed products, such as Dell's DJ portable music player, also use non-user-replaceable lithium ion batteries. Dell has no plan or program to replace failed batteries outside of warranty at this time. Better get a class action investigation ready for Dell, too, because they'll have the same exact problems as Apple, in the same exact proportion. Lithium ion is lithium ion.

    6. The vast majority of first generation iPods, many over two years old, continue to function without issue.

    I hope you find this information valuable in your investigation, and take the time to consider the facts.

  14. Re:See the light. by Dark+Nexus · · Score: 5, Insightful

    My CD player runs the CD on a pair of AAAs for ABOUT 40 hours (this is what it's rated for, manufacturer's stats).

    I can get a 12-pack of AAA cells for $9 US, plus tax.

    Now, the first batch of IPod batteries to fail went after 18 months of "heavy use". Let's call that... 5 hours a day. At least.

    4 hours a day, for a year and a half... 2737.5 hours of use.

    That translates into $102.66 US, plus applicable taxes.

    Compare to the $99 battery replacement from Apple. The $49 3rd-party battery. Compare to the people who've been running theirs under "heavy use" for over 2 years now.

    Hmm..... those Duracells aren't looking so good, anymore.

    --
    Dark Nexus
    "Sanity is calming, but madness is more interesting."
  15. How were they wronged? by gumbi+west · · Score: 4, Insightful
    Can someone please explain to me how owners of the iPods wronged? They bought the iPod, they used it, if it had problems while in warrenty they were fixed, then after the warenty ended, the battery died and costs a lot to replace. I can see why they were upset, but I just don't see how Apple is oging to be in legal trouble for this. How was the customer wronged?

    What jurry is going to award these whiners any money what so ever?

  16. blah by Anonymous Coward · · Score: 5, Insightful

    How is an ipod any different from a watch? I need a special tool to open one of those too.

  17. *sigh* by psxndc · · Score: 4, Insightful
    Q: What do you call a lawyer without a client?

    A: Unemployed

    Lay the blame where appropriate. Lawyers are part of the problem, but not the only part. Blame the clients that hire them.

    psxndc

    --

    The emacs religion: to be saved, control excess.

  18. Sounds dumb, but... by Undercover+Pillow · · Score: 4, Insightful

    I could definitely see some compensation for people that were forced to replace their batteries (or iPods) prior to Apple's $99 replacement policy. And that doesn't seem totally unreasonable.

  19. Worth looking at similarities to the Palm V? by Angostura · · Score: 4, Interesting

    The iPod case reminds me a lot the similar questions and arguments when Palm bought out the original Palm V. Until, then of course, Palms had used good old AAA batteries, and there were all kinds of concerns voiced over the fact that the V's LiON batteries would 1. eventually degrade in performance 2. The only way to get into a Palm V involved using a hair dryer to melt the case's glue. Palm, of course gave no up-front warnings abou tthis when you bought the device. Now I know that the parallels are not exact, however it would be interesting to go back and see if there were any similar class action suits levelled against Palm, and to see how they fared. For what it's worth, my Palm V; bought in 1999 is still bhaving fine, with daily use and no noticeable reduction in battery life.

  20. Its not a three year battery by bdsesq · · Score: 5, Insightful

    Batteries are not designed to have a life in YEARS. Their life is measured in RECHARGE CYCLES. Once the engineers know how the device is supposed to be used someone then figures out how often it is expected to be recharded and converts that into days/months/years.

    I believe the battery in question is rated for 500 charge cycles. If you charge it twice a day then it will only last about eight months. If you charge it every two days then it will last just about three years.

    If you drain the battery 20% and then recharge it you have used one of the battery's recharge cycles.

    This is the main reason why normal batteries last longer for some people that for others.