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WhenU.com Enjoined From Competing Pop-Ups

Frisky070802 writes "The NY Times reports that a preliminary injunction has been issued against WhenU.com, a company that distributes software that performs certain tasks for users but also intercepts their website visits so that, for instance, a visitor to Expedia would see a pop-up ad for Orbitz. Now if only we could get rid of all the rest of the pop-up ads."

27 of 148 comments (clear)

  1. Shamless google pop-up blocker plug by the+man+with+the+pla · · Score: 3, Informative

    My favorite pop-up blocker is google's toolbar. ,

    If I'm going to have some stupid something sitting my windows toolbar section, it might as well do some useful stuff--search google, block pop-ups, and give me pagerank.

    I love free software.

    Davak

    --
    The linux hacker
    1. Re:Shamless google pop-up blocker plug by BiggerIsBetter · · Score: 4, Informative

      My favourite pop-up blocker with Mozilla, with Opera a close second. I'd go with Opera if it weren't for Adblock from Mozdev.org.

      --
      Forget thrust, drag, lift and weight. Airplanes fly because of money.
    2. Re:Shamless google pop-up blocker plug by Lshmael · · Score: 4, Informative

      However, the installation for the Google Toolbar clearly states that this will happen if you enable the advanced features. Secondly, those "advanced features" are optional, and not enabled by default.

      Different method, completely different use.

    3. Re:Shamless google pop-up blocker plug by jefe7777 · · Score: 5, Insightful

      I know a lot of people are going to mention mozilla. And for good reason. It just works. But I'd like to mention that pop-ups represent a golden opportunity to introduce opensource software to your non-techie friends and family.

      The non-geeks have a difficult time understanding the whole concept. But if you solve a very visible problem for them, like pop-ups, you earn a chance to tell them why mozilla exists. Don't beat them on the head with it (i.e. don't preach), just feed them a little. Next time they have a problem, they'll come back for more.

      So while pop-ups are a curse for your average folk, we geeks can make a little use out of the situation.

      jef

  2. When U... by graveyardduckx · · Score: 3, Funny

    When U dot com, U get mozilla and block pop ups.

  3. WhenU wish upon a star... by ObviousGuy · · Score: 5, Funny

    Star light
    star bright
    first star I see tonight
    I wish I may
    I wish I might
    see all spammers and pop-up software writers be sent directly to jail, do not pass go, do not collect 200 dollars.

    --
    I have been pwned because my /. password was too easy to guess.
  4. That is scheduled for... by Glowing+Fish · · Score: 4, Insightful

    We are scheduled to get rid of pop-up ads right after we deal with SPAM once and for all.

    Don't hold your breath, please.


    --
    Hopefully I didn't put any [] around my words.
    1. Re:That is scheduled for... by Kris_J · · Score: 3, Informative

      Spam is easy. Just use a mail aliasing system that allows you to give a unique address to every form and your real one to none. Then if one alias starts receiving spam, kill it. Only problem is that it doesn't fix an account already infected with spam, you have to change address. Best move I ever made was dumping my Yahoo address and signing up for a Spamgourmet account.

    2. Re:That is scheduled for... by jmv · · Score: 3, Insightful

      So it's not that easy, right? At least not as easy as the one click it takes to get rid of popups. The other non-easy thing is that I still want people to be able to reach me (being the author of a couple OSS packages) and the best way is to leave an address on a web site. So far it's been easier to just use a bayesian filter... hope it'll continue to work (so far, much less than 1% of the spam gets through).

  5. for the lazy by empee · · Score: 3, Informative

    Company Barred From Use of Some Pop-up Ads
    By BOB TEDESCHI

    Published: January 5, 2004

    JUST when some federal courts seemed unwilling to find fault with a controversial type of pop-up Web advertising, a federal judge in New York has called at least a temporary timeout on one version of the advertisements.

    Late last month the judge, Deborah A. Batts of the United States District Court for the Southern District of New York, issued a preliminary injunction that bars the advertising software company WhenU.com from displaying pop-ups and other types of online advertisements for VisionDirect.com when visitors go to 1-800 Contacts.com, a competing Web site.

    The decision is the latest twist in a battle between WhenU and more than a dozen companies that object to its advertising techniques. Many more companies are closely watching the fight to determine whether they, too, should sue WhenU and its closest competitor, the Claria Corporation, or simply sign up as advertisers.

    Opponents of WhenU's and Claria's advertising approach compare it to hijacking customers after they have entered a store. The techniques differ from the conventional pop-up advertisements, as when the travel company Orbitz.com pays publishers to have its ads pop up on readers' screens.

    With WhenU's and Claria's services, for example, Orbitz would pay to have its ads pop up with Web surfers visiting the competing site Expedia.com - as in fact happened last week when visitors arrived at Expedia.com.

    In such a case, Orbitz has an opportunity to lure a prospective Expedia customer from Expedia's own site. For this to work, WhenU and Claria must have the Web surfer's complicity. Each company has distributed its software to more than 30 million Internet users. The free software helps users accomplish various tasks online, whether it be filling out address forms or checking weather forecasts.

    In exchange for these free services, users agree to let a piece of software track their activity as they surf the Web. (In some cases, this software is bundled not with software from WhenU or Claria, but with free software from other companies, like the file-sharing service providers Kazaa and BearShare.) It it this tracking software that enables WhenU or Claria to display a competitors' ads when users visit various sites.

    Online companies have fought WhenU and Claria in the courts for the last three years, usually claiming that their pop-up ads violate federal copyright and trademark laws by disrupting the display of the plaintiffs' Web sites and by unjustly using their trademark to sell advertising, among other complaints.

    But WhenU registered several legal victories in the second half of 2003, beginning with a decision in July by a federal district court in Virginia. In that case, the court rejected the argument of U-Haul that WhenU's ads on behalf of its competitors infringed U-Haul's copyrights and trademarks.

    In October, Internet retailers Overstock.com and TigerDirect.com dropped suits against WhenU. In November, Federal District Court Judge Nancy G. Edmunds, in Detroit, denied Wells Fargo's request for a preliminary injunction in its suit against WhenU. Judge Edmunds ruled that Wells Fargo was not likely to prevail on its claims of copyright and trademark infringement.

    The judge said that WhenU did not use Wells Fargo's trademark, per se, in its advertising, since the pop-ups themselves did not display those trademarks. No trial date has yet been set for the case.

    Judge Batts, in New York, made a different judgment in issuing her preliminary injunction against WhenU. She noted that WhenU places the 1-800 Contacts.com Web address in an internal database that is used to trigger the display of competitors' ads. That, she wrote, violates the Lanham Act's trademark protections, because WhenU has used the trademark of 1-800 Contacts in a way that is likely to cause consumer confusion. Specifically, Judge Batts wrote, consumers could be confused about the connection between

  6. No problem by noselasd · · Score: 4, Insightful

    For the unfortunate friends and family that run Windows, I always install adaware and do a scan of their computer every once in a while.
    http://www.lavasoftusa.com/
    It seems to take care of the adware kazaa installs, and most others.
    Reccomended for every windows user, should be "mandatory" like antivirus software.

    1. Re:No problem by seanvaandering · · Score: 5, Informative

      Then you are gonna love once XP SP2 is finally released, working helpdesk for an ISP myself, I receive call upon call of people whos computers either

      1. Run slow (its your connection!!!)
      2. Boot slow (damn [ISP] software!)
      3. GP error (Must be [ISP]'s fault - I didn't install anything!)

      etc etc...

      Simply disabling the "Enable Third-Party Browser extensions (requires restart)" option 'sometimes' fixes the issue, but being the root of all evil is the browser and the spyware embedded in the registry, most fixes are temporary until you get to the FORMAT C: prompt once again.

      However I do hear yor pain, and FINALLY a firewall enabled by default in SP2 (XP's firewall is disabled by default), popup blockers in IE, and warnings when a program is attempting to install itself into your browser is one hell of a great start on improving the state of the nation. I am personally looking forward to supporting the original issues that I was paid to support - namely the CONNECTION.

      With all those, all you need is a decent Anti-Virus software and a little luser education and they are set.

      Rant is over. Move along.. nothing left to see here...

  7. Controversial statement of the hour by Anonymous Coward · · Score: 3, Insightful

    Funny how all through the article not one mention is made of the weaknesses of having IE and Windows (which is the only setup the whenu.com client affects) as a monoculture. I can't count the number of times people on my ISPs board have claimed the ISP must be doing something wrong cos going to one site brings up another, or cos going to one site brings up ads for another.

    Weak software brings about this crap. Start at the base.

  8. It just reminds me how low the internet has gotten by Anonymous Coward · · Score: 5, Interesting

    The internet seems to become more worthless every day, as more and more of it is hijacked by spammers and other commercialization.

    How can we take it back? If we can't, how can we replace it with something more resistant to these electronic malignancies?

    I want instant communication with friends and colleagues all over the planet, but I don't want UCE. I want instant access to the world's knowledge on all topics, from crucial news to movie trivia, but I want it without viruses, interstitial ads, popups, spyware, and all that other crap.

    By using Linux with some other specialized software, I have erected a defensive perimeter around my internet existence, so the tidal wave of garbage largely passes me by. But the walls need maintenance, and there always seems to be some new leak that needs plugging.

    It's regrettable that we need to take such drastic measures, but what really worries me is that the need is increasing with time. Can you imagine the situation where 99% of your email is spam? Is there an alternative to giving up email entirely at that point?

  9. While I personally wouldn't install such software by ghettoboy22 · · Score: 3, Interesting

    I doubt WhenU held a gun to people's head forcing them to install the WhenU client.

    All kidding aside though and to be serious, what right does a court have to block how software the user installed interacts with said user? If the court rules against WhenU in this case, what stops a multitude of lawsuits from being filed because Company X doesn't like how Company Y's software interacts on Average Joe's home computer? I swear, the US is getting WAAY too litigation happy, especially on such tech issues.

    Now while I can certainly understand the affected companies concerns (I work for one of the plaintifs), I simply think the courts have no moral right, let alone legal grounds, to step into this sort of situation.

    To say it plainly, if it's MY computer, I'll install what I choose, and if I'm not happy, I know exactly where the uninstall is located. I think the consumer should be able to decide for themselves what software to install and how it interacts with the rest of my system - I don't need mommy & daddy to decide for me......

    Argh... I could go on for a while here.......

  10. Enjoined? by -tji · · Score: 4, Funny

    According to Webster, "Enjoined" is how you say forbidden / prohibited when you want to sound like a lawyer.

  11. Re:Shamless Mozilla plug by MisterFancypants · · Score: 3, Interesting
    How about having nothing extra in your toolbar and just use Mozilla instead?

    You can hide the Google toolbar so it doesn't take up any real estate. And if it is resource (memory, CPU) usage you're worried about, well XUL and other bits of Netscape add a lot more resource usage than the Google toolbar does to IE.

    Note: I have nothing against Mozilla, it is a fine browser, but the 'nothng extra' statement regarding the google toolbar was kind of silly.

  12. We can. by Murmer · · Score: 4, Informative
    As of my starting to type this, there are six comments on this page. By the time I'm finished, there will probably be sixty all saying the same, obvious thing: if you want to stop seeing popups, get Firebird.

    Use Mozilla. Tell your friends.

    --
    Mike Hoye
  13. Re:While I personally wouldn't install such softwa by fishbowl · · Score: 4, Insightful

    "I doubt WhenU held a gun to people's head forcing them to install the WhenU client."

    No, but I have suspected them of using an IE exploit to install their client without the user's knowledge or consent. I can't prove it, of course, and I'd imagine it would be a big stink if it were true (e.g., felony computer crime for each violation, one would think.)

    They don't literally force anyone to install their software, but they certainly do it clandestinely and without a clear affirmative decision made by the user. It doesn't fall in the same category as literally holding a gun to the user's head, but that doesn't make it ok.

    "To say it plainly, if it's MY computer, I'll install what I choose, and if I'm not happy, I know exactly where the uninstall is located."

    This kind of spyware sneaks in. And without a certain amount of knowledge, such as knowing the registry inside and out, they are very hard to remove. I don't need help with this stuff either, but I know a thing or two about computers. That does not diminish my concern for a victim who cannot say that.

    So instead of holding a gun to your head and making you talk, they sneak into your apartment while you're at work and bug the place. Does that make you feel better?

    --
    -fb Everything not expressly forbidden is now mandatory.
  14. Ethics, Not Privacy, Is the Issue Here by osewa77 · · Score: 4, Insightful
    Quote from the WhenU.com site:
    WhenU enables consumers to receive valuable software for free by agreeing to see occasional ads instead of paying a fee


    The injunction against the company only prevents them from using a particular pop-up ad that is triggered when a user visits the webste of one of their customers. So I think the main issue is it ethical to draw people away from your competitor by taking advantage of the fact that you have some software installed which "knows" when you visit your competitors' site?
  15. Another good tool destroyed... by tcdk · · Score: 4, Funny

    One of the things that annoy me the most about pop-up ads, is that they have destroyed an otherwise fine tool. I'll a couple of home-pages and sometimes it would be really nice to be able to do a pop-up. Like for telling people that, if they have to keep on getting the news letter they will have to blah blah, blah... or warning them that there's only two days left if they want to join the competition.

    But people are so negative about pop-ups that if they aren't using a blocker (I'm using Firebird), they certainly aren't reading what's in the pop-up before they close it.

    Yes, most pop-op blockers have a white-list function, but most users are totally clueless on how to use it and will not white list anything. Even if you give them a clue, they will revert to cluelessness in a few minutes. I'm not just guessing here. I installed Mozilla on every workstation here (15 WS's), changed the default browser to mozilla and demoed it, include the white-list function (our intranet uses pop-ups). So they all had the intranet white-listed "out of the box" and they all know that if there's a small blue question mark is means that there's a pop-up that they might be missing. How often do you think that they come to the me, complaining about home pages that doesn't work "in that stupid mozilla browser..." ?

    The only solution that I can see is a global/central white list function. If it was possible to register my site as a "good practice pop-up site" at the various pop-up blocker suppliers, that would could us the pop-up back as a useful tool.

    I imagine the rules for getting on the white list should be something like this:

    1. Only display a pop-up once to each visitor. Use a cookie or something to make sure that you don't do it again.
    2. No ads in the pop-up. The pop-up must be related to the site visited.
    3. Make it clear if clicking a link will result in a pop-up (we need a common icon/symbol for this).
    4. For the extra strict: Only pop-up to registered users who have signed up for the pop-ups. Like phpBB2's "news personal mail" pop-up box.

    I'm unsure if it could be automated, either by analyzing the site with a robot, or through analyzing the manual white-listing done by the users of your blocker software. Otherwise it would have to be a manual process... (which means that it probably would become a paid for extra service).

    --
    TC - My Photos..
    1. Re:Another good tool destroyed... by Kris_J · · Score: 3, Insightful

      There's no such thing as a positive pop-up. They're only annoying, no matter if they contain ads or a message telling you that your password failed. Put the damn message in the body of the web page.

    2. Re:Another good tool destroyed... by pe1chl · · Score: 4, Insightful

      Give an advertiser a useful tool, and he will abuse it until nobody wants the tool anymore!
      Apparently advertisers never consider this effect, they make the same mistake over and over again.

      - They changed television from an information/entertainment medium with the occasional advertisement into a continuous show of advertisements with the occasional show element inbetween. Result: people buy VCRs and TIVO, to skip the ads.

      - when they discovered the banner ad they did not stay with displaying a logo and static advertisement text, no it all had to be animated and blinking. Result: people install banner blockers

      - then they discover the pop-up, and abuse it to such a level that some sites cause an endless loop of popups and the amount of popups is annoying in generel. Result: people demand popup blockers.

      When will they learn to be moderate? Probably never.

  16. Re:Shamless Mozilla plug by FyRE666 · · Score: 3, Interesting

    Well Firebird is the one for me. Absolutely fantastic browser - looks great, fast, no popups, can use Mozilla's plugins. It's made converts of lots of my friends and colleagues too! Also use Thunderbird for mail now, and it rocks!

  17. What about CoolWebSearch? by Tuxedo+Jack · · Score: 4, Interesting

    WhenU pales in comparison to CoolWebSearch. If yo udon't know what that is, it's a Trojan that drops files on your computer that change your IE settings, slow down/crash IE/your system, and can download and execute arbitrary unsigned code, and one version (CWS.ehhtp) tracks everything you do on the Web that begins with WWW, as it changes the prefix "WWW" to "http://ehttp.cc/?". Over 23 variants of it have been documented in _five months_.

    WhenU is at least installed through legal means. CWS installs through holes in the MS Java Machine.

    If the courts wish to create injunctions against spyware/adware, why don't they just go against these first?

    (For more information on CWS, if you're interested, check out Merijn's section on it. His CWShredder tool is quite nice.)

    --

    Striking fear in the authors of godawful fanfiction, I am here, appearing in darkness, Tuxedo Jack!
  18. Why do companies get away with writing viruses? by Sensitive+Claude · · Score: 3, Insightful

    In contract law there are certain things that you cannot sign away. For instance, you cannot sell yourself into slavery.

    It is controversial whether EULAs even constitute a legal contract.

    Why should companies get away writing software that if a script kiddy did he would be put in prison, or at least get a criminal trial?

    Once software starts hijacking your computer then it is entering the realm of viruses. Among other things this definition should include being unable to uninstall the software without re-installing windows. Another is repeatedly resetting your password to goatse or other pr0n sites.

    --
    Promote Sensitivity on Slashdot, make me your friend.
  19. Re:This is illegal.. by Motherfucking+Shit · · Score: 3, Insightful
    If I'm clear about what my software does, and this site was, then I ought to be free to distribute it and block popups or anything else I want. If this behavior is illegal, then popup blocking software ought to be illegal, too.
    The difference is that if I install a popup blocker, I expect it to block popup ads. I don't expect it to also "enable [me] to receive valuable software for free by agreeing to see occasional ads."

    If I install KaZaA - God help me if that day ever comes! - I expect it to find me music. I don't expect its bundled programs to also "reach [me] at the exact moment [I] express an interest in [some advertiser's] product."

    Speaking of which, if I go to expedia.com, I'm not expressing an interest in orbitz.com's product! I'm expressing an interest in Expedia.

    I can see both sides of the issue here, and for once it's actually difficult for me to take sides in an issue that involves advertising (usually it's a no-brainer). I still find myself siding against WhenU, though. EULA or no EULA, their practices are sneaky and underhanded. The article claims that between Gator and WhenU, more than 30 million people are infec^Wusing this software. How many of them do you think have any fucking clue it's installed, and of those, how many have the slightest idea how to get rid of it?
    --
    "BSD: Free as in speech. Linux: Free as in beer. Windows 10: Free as in herpes." --Man On Pink Corner in #52607549.