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The Useless Meeting Wack Jobs

$$$$$exyGal writes "Have you ever attended a useless meeting? Are you the wack job who always ask the same (or random) question during an all hands with the hope that simply by asking, you're going to change something? Rands in Repose points out the difference between an informational meeting and a conflict resolution meeting."

18 of 437 comments (clear)

  1. Meetings can be beneficial... by bc90021 · · Score: 5, Insightful

    ...for instance, I've worked at companies that have them, and companies that don't. At the ones that don't, rumours and gossip often take the place of what little real information you would get at a meeting, and that can do a lot to foment discontent among the workers.

    At the very least, at companies that have meetings, you have the opportunity to see people you might not otherwise see, maybe get some halfway useful information, and get some free donuts. ;)

    1. Re:Meetings can be beneficial... by b0r0din · · Score: 5, Insightful

      Obligatory "Mmmmmmm....donuts" reference.

      I would disagree with several things about this article, though I agree about the wack job; he's always there. I had one at the last place I worked, he loved to talk and talk and ask extremely dumb and often went into a long story. Everyone in the room pretty much looked at each other like, "Jesus, won't he stop talking?" but of course that was useless...

      I work in support, and I can say that meetings are good for keeping everyone up-to-date with policies, procedures, informing them of important deadlines, and encouraging everyone to work as a team to meet common goals and discuss areas for improvement. They aren't always a waste of everyone's time. There are obvious exceptions, of course, but companies are like ships; you have to constantly maintain them and avoid mutinies.

      However, I'll also say that generally speaking, managers very seldom take others' input on anything, and when you make a suggestion, they often address it with a 'yes we're working on that' like you just tried to take their job from them by recommending something. If you're a manager, please try not being such an asshole. We're not trying to hurt your egos. We just want to help. This are why most people hate management.

    2. Re:Meetings can be beneficial... by BryanQuinn · · Score: 5, Insightful

      I don't have a close connection to the military, but I find your analogy very accurate. Business is competetive and many of the skills honed in the art of war are applicable to business. Some of the best managers I've met were ex-military and could translate their skills to business.

      It takes many things to have a successful business. There must be a clear strategy set by the top leadership. The strategy must be executed well by line management and middle management all the way down to individual functions and employees. A culture that allows for well-motivated and well-trained workers is essential for good execution. The organization as a whole must be disciplined to maintain this execution and focus. A company that is focused and disciplined applies that culture to its meetings and will meet for good reasons and run the meetings effeciciently.

      If you think about Vietnam, one of the reasons that became such a disaster was that the military was dysfunctional in several ways: there wasn't a clear objective and strategy. Moreover, the military culture was stressed as many relatively unskilled draftees flooded into the system. With destabilizing pressure from the top and bottom combined with an entrenched defensive force, the US military was in a losing position. The objective wasn't clear, it wasn't even obvious they were losing for some time because it was too hard to measure.

      If you find that meetings in your organization are a waste of time, there is something wrong: Either you are attending meetings you shouldn't be attending and you need to fix that, or your organization isn't focused enough to allow people to decide what meetings are relevant. It can be difficult to solve the latter problem as an individual change agent, unless you want to take a leadership position as others have said. The best path is to raise the issue with management, starting with your manager, but volunteer a solution instead of griping. Setting some meeting ground rules such as: clear objective, itemized agenda with time estimates, and defining a facilitator and note-keeper are key best practices. If you don't do these things, your meeting is at best a hallway conversation without clear action items. A meeting that has no action items is a waste of time.

      Experienced managers will understand the issue and work to fix it. It does drive straight to the bottom line- more effective and efficient meetings means better use of time and that will equal better execution of the business model. If no one seems to understand the problem, you are in an immature organization and at some point you will have to deal with it.

      The same analogy holds for a sports team. As a team you still need a good game plan, everyone needs to execute well, you need a culture, you have to communicate, and you absolutely must not waste time. This is all necessary if you want to be at your best and be able to win. If you don't want to be at your best and win, then why bother? Being unfocused and losing isn't any fun. So if your company doesn't understand this, you should look for a new company.

    3. Re:Meetings can be beneficial... by SharkJumper · · Score: 5, Insightful

      Amen. (couldn't resist)

      Why? Why? Why?

      I can follow orders like any other "soldier" in the company. But what I hate - really hate - is when I am asked to follow these orders blindly with no explanation. Tell me the Why of things. This will inform my future decisions. It will stop me from bringing the same types of issues to you all the time to await your royal decision. It keeps us from being at each other's throats all the time because we are both completely convinced that the other is a moron. And it is a good way to get your workers on track, thinking about the larger picture, aiming the company at that wonderful new mission statement that we had to learn about in a 2-hour meeting.

      Also, it is a good way to start grooming your employees for their own management positions. Start training them for the broader view so that they will, in turn, be able to successfully guide their future employees and their little patch of company battlefield. Unless, of course, you are one of those that is so desparate to cling to your job that you are threatened by your own employees. If that's the case, I'd argue that you don't need to be in the position in the first place.

      SharkJumper

  2. Most are Useless by exi1ed0ne · · Score: 5, Insightful

    Meetings, in my experience, are "look at me!" sessions, or senior management telling you about the cool bill of goods some sales guy sold them that we have to now implement.

    --
    Pessimists.net - as if life wasn't depressing enough.
  3. Meetings, my experience by heironymouscoward · · Score: 5, Insightful

    The good kinds of meeting:

    1. For active projects, once per week to review status and plan work. Without face to face meetings, projects derail rapidly.

    2. To solve problems, get the people or individuals out of their context, face-to-face for half an hour, give them attention, fix whatever's wrong.

    3. To explain emergency situations: get the whole team to stop and sit down, listen, and work together on the next steps.

    4. To sell an idea or plan: face to face with the customer, no presentations or power point, discuss the issues and use a flip board if you need to draw something.

    And the useless kinds:

    1. Anything with powerpoint.

    2. Any meeting that is not for a specific project or problem.

    --
    Ceci n'est pas une signature
    1. Re:Meetings, my experience by JaredOfEuropa · · Score: 5, Insightful

      A good list... I'd like to add:
      Good ones:
      5. Kick-off or alignment meetings. Basically just information exchange "So what is it we're going to do in this project?", and getting to know all key people involved. Very helpful, and doesn't need to be more than a quick rundown of the project and people introducing themselves in a few sentences. Go have a few beers afterwards with the group.

      Bad ones:
      3. Any meeting without an agenda. This applies to any type of meeting: whether you are discussing progress, issues, or just brainstorming, you still need an agenda.

      The article goes on about how you're supposed to ferret out the agenda of a meeting, and how meetings often don't have one. Personally I have found the following method to be very effective: when the meeting starts, ask "What is the agenda? We don't have one? Lets make one first!". Jot down the agenda on a flipover.

      I'm not a 'process' guy, really, but this particular method has won me over. It's a much more positive approach than determining which meetings you should get out of; instead, it will help you bring structure to otherwise hopeless and pointless meetings. The simple act of writing down the agenda for all to see, can turn a meeting destined for suckiness into a productive session.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
  4. My solution to "useless" meetings? by CountBrass · · Score: 5, Insightful

    Easy.

    Step 1, qualify all meetings before attending - do I *really* need to be there? Do I *really* need to be there for the whole meeting?

    Step 2, if a meeting is drifting into uselessness - say something - eg "Are we finished dealing with (important things X,Y and Z)" people either agree we are and the meeting ends, or not and the meeting gets back on track.

    Step 3, the ultimate sanction. If your presence at a meeting is doing neither you nor anyone else any good - don't be afraid to leave. You know, say you have some stuff to do, get up, and walk out.

    And finally, never, ever bitch about useless meetings - people just remember you as a whiner - doesn't matter if you're right or not.

    --
    Bad analogies are like waxing a monkey with a rainbow.
    1. Re:My solution to "useless" meetings? by Jetifi · · Score: 5, Insightful

      Also, never go to a meeting that has no agenda. If the meeting has a subject, treat it as a one-point agenda. Any offtopic points should be put on the agenda for the next meeting. This applies to all types of meetings.

  5. Useless meetings can be grounds for removal by IV-Swamp · · Score: 5, Insightful

    My old boss was fired I believe solely on the basis that the engineering meetings we were having were useless. It was actually quit sad. He had the meetings mostly to just keep up with the progress of our assorted projects. The fact is all the projects were so distant from each other that most of us just sat around listing to
    reports that had nothing to do with us for over an hour. If you manage well meetings can be kept to a minimum. Also their are so many project software packages out there (MS Project 2004 "shudder") that meetings are becoming more extraneous.

    --
    Science is the great antidote to the poison of enthusiasm and superstition. - Adam Smith (1723-90)
  6. I love meetings by kinnell · · Score: 5, Insightful
    You get to kick back and relax, get free coffe and biscuits, chat with people you don't normally see, and pretend your doing something important without actually doing the slightest bit of work.

    Even better are foreign trips, which are the same, but you get an all expenses paid holiday to boot. And all this while earning a salary. It almost makes me want to become a manager.

    --
    If I seem short sighted, it is because I stand on the shoulders of midgets
  7. my favorites by jgabby · · Score: 5, Insightful

    My favorite meetings are the ones where the boss tells us "Okay, you guys get together and figure out how to do this." He then shows up to the meeting and proceeds to tell us what we're going to do. When we try to explain that there may be better options, he pulls out the "I've got 31 years of experience" card, and ends the meeting...

    We just wait until he leaves the room and then get back to work :)

  8. 90% of the time spent in meetings.. by ArcticPuppy · · Score: 5, Insightful

    ..could be used for something a 100% more productive. As a developer i get summoned to all kinds of meetings. I am one of the architects behind a rather large application that we sell to our customers. The most unproductive kind of meetings i am called to are the ones involving our sales people. About 20% of my time goes to sitting in meetings with our sales staff and prospects selling the solution. These are not prestudies, they are pure sales-meetings where a short demo is run, and some fancy acronyms get passed around. When confronted by the fact that i could spend my time far more productively doing my actual job, most of them stated that they dont feel comfortable on their own with our product (its moderatly complex). So this past week i spent a couple of afternoons teaching our sales-reps the system from the ground up, in the hope that they will be able to do things on their own from now on.
    The other meeting time-sink are the weekly department meetings. Specifically the part where everyone has to tell everyone else what they have been doing the last week. This consists of 1-2 hours (we are 5 employees) of mind-numbingly boring monologues from people who like to hear their own voice. Please send help.

  9. Language IS hard. by Aaron_Pike · · Score: 5, Insightful
    From the article:

    Meetings are always going to be inefficient because language is hard.

    As clearly demonstrated by the writing in this article.

    This Rands person has some very good points. Still (and feel free to mod me down for saying so), it's hard to take advice on organizational makeup from someone who gets "here" and "hear" mixed up. (That being said, I think I'll carefully check my grammar and spelling before I post this...)

  10. Re:That's a good question by Short+Circuit · · Score: 5, Insightful

    I guess you couldn't possibly work with someone like me.

    I've got Asperger's (and a little bit of a chip on my shoulder), which is a form of mild autism that inclines me to do everything on your list except manage. ;)

    You might suggest to your coworker that he get tested for Aspergers, and get perscriptions to help. I know mine help me a great deal. Of course, you're going to get an icy glare.

    From personal experience, I'd guess that in person he goes O/T with every third sentence, even if you change topics with him every second sentence. He probably doesn't have much empathy skill (Mine aren't natural...I had to learn them from a therapist. She was overjoyed when I pointed out she looked preoccupied.).

    If he does have empathy skill, or if he is attempting to improve himself, I can pretty much gaurantee he feels like shit every time he makes a mistake like the ones you mention. (It's generally a, "DAMNIT! I can't seem to do anything right!" internal reaction.) Give him a break. Offer him help. He needs it, even if he doesn't want to admit it. His self-esteem is artificially inflated, at best, and he feels it.

    Hell, give him my email address. I'll talk with him.

  11. Re:My question by stilwebm · · Score: 5, Insightful

    The important thing with some meeting callers is not to ask, "Do I need to come?" but rather, "I may have a conflict, so how much does this pertain to me?" The conflict here is that you don't want to sit bored in a meeting when you could be getting ahead (or catching up) on a more important project.

  12. Email is NOT always an alternative by jtheory · · Score: 5, Insightful

    Wonderful parent post, though I'm going to argue for a different alternative to the big hopeless meeting.

    Sure, you could argue that we could have cleared the same question by email instead of having a two-hour meeting, but still.

    It depends on who you're working with, obviously, but I've found that often a meeting is a MUCH faster way to resolve something than email. An remotely complicated issue can be better figured out face to face.

    People often don't realize their faulty assumptions, and will write out a whole email based on that one flawed idea -- and once they've spent that much time working out a solution, it's damned hard to rewind them all the way back to the beginning, ESPECIALLY in an email where you have to walk on eggshells to avoid insulting people (and you're going *nowhere* after that happens).

    My usual answer is the "unofficial" meeting, where no invitations are sent and max 3 people are involved. Then as soon as the invalid assumptions get trotted out, I can offer up the confused-but-trusting look and tactfully sort that out before we go on. And I can MOVE ON as soon as I see that we're all on the same page again, which is also impossible via email.

    I'm with you all about larger meetings... most meetings with more than 4-5 people are doomed unless the format is really locked down and there's someone running the thing who's really on-track and not afraid to shut down the jokers, the random-question-generators, the class-participators, the eternally-befogged, the story-tellers, the tangent-surfers, the argument-incitors, the pickers-of-nits, and all the other highly-valued team members that can't be left out because they're, well, on the team. Unfortunately, that's a rare occurance indeed.

    --
    There are only 10 types of people: those who understand decimal, those who don't, and, uh, 8 other types I forget.
  13. Have an agenda. Period. by silverbax · · Score: 5, Insightful

    Having worked for a few large and small coporations, one of the biggest indicators of the corporate culture is how the meetings are conducted.

    For one company, when I was in a management position, it was drilled into us not to come to a meeting without a specific agenda. If there was no agenda, there was no meeting. Period. Do not call a meeting unless you are actually attempting to do your job better.

    For another company, meetings followed no timetable. They would drift in and out of discussions, and often the people invited to the meeting shouldn't have all been in the same meeting. You can't have the marketing people trying to hammer out strategy while the tech guys are trying to figure out how to make the products link up.

    Some companies only have meetings to convey information. Sometimes these are large meetings designed to look like town meetings, but just as the article stated, only a few idiots believe that. I try to avoid these meetings. You want me to get some information about the company? Send me an email. I don't care if nobody else reads it, I do and I don't lose two hours out of my day.

    My meeting rules, from my personal experience:

    1. Don't go to any meetings unless you have an agenda. It doesn't have to be printed out, but you need to have some goal for the meeting beyond just sitting and talking.

    2. Do not have mixed dept meetings unless it's a getting-to-know-you meeting. If it's a meet-and-greet, then say so up front. Every time someone tries to divert the meeting, just say "Let's table that discussion for a more focused meeting". You don't want the sales people talking shop while the tech guys are staring into space and vice versa.

    3. Some people work by talking, some work by doing. This isn't a statement of laziness; it's just that different jobs require different interactions. Programmers work by sitting at their desktop writing code. Marketers work by grouping together and talking through their concepts. Don't confuse meetings with work when it isn't,but also don't assume meetings accomplish nothing.

    Some groups DO have meetings all day and they DO accomplish something. For most tech guys, any time away from networking or hacking is time lost.
    But if you're a tech and you call a tech meeting to brainstorm architecture for a new project, that's still worthwhile work. It goes both ways.