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Canadian Privacy Act

Nos. writes "Yesterday, I happened upon an Act that came into effect in Canada on January 1, 2004. The Personal Information Protection and Electronic Documents Act protects almost every bit of personal information not publicly available. For example, your name, race, date of birth, income, etc. are protected where your address and telephone number are not (these are generally available in the telephone book). Some of the more interesting parts of the faq include such wonderful things as: '[businesses must] supply you with a product or a service even if you refuse consent for the collection, use or disclosure of your personal information unless the information is essential to the transaction'. Definitely a step in the right direction."

113 of 398 comments (clear)

  1. So it happens... by cartzworth · · Score: 5, Funny

    ...this conincides with the Canadian recording industry going after users.

    1. Re:So it happens... by Neurotoxic666 · · Score: 2, Insightful

      Yes, and this will be interesting to see in courts when a user's real identity will have been give to the CRIA by the ISP. DO they actualy have the right to do this?

      --
      You are more than the sum of what you consume. Desire is not an occupation.
    2. Re:So it happens... by Anonymous Coward · · Score: 3, Informative

      Actually, this legislation was passed several years ago, but the date that non-government organizations were required to be compliant was Jan 2, 2004.

    3. Re:So it happens... by .c · · Score: 2, Interesting
      Site www.privcom.gc.ca wants to set a cookie. Do you wish to allow this?

      I shit you not.

  2. Fake data by CaptBubba · · Score: 5, Interesting

    Am I the only one who just spits out a random string of numbers when they ask for phone number or zip code info at the checkout?

    1. Re:Fake data by cayenne8 · · Score: 3, Interesting

      Yup, the one I have skews their data pretty well!! And, I only present it when I buy things that require you to use it if you want the 'sale price' or, often, I just say I forgot the damned thing...and the checker will scan with their store copy...

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    2. Re:Fake data by Anonymous Coward · · Score: 5, Funny

      Some cash registers actually check for that. But I never had a problem with giving them my address and phone number.

      1060 West Addison Ave.
      Chicago, IL 60613-4397
      773-404-2827

      Ok, one record store clerk and Blues Brothers fan almost died laughing.

    3. Re:Fake data by OverlordQ · · Score: 4, Funny

      What I use:

      Name: Zaphod Beeblebrox
      Address: (I live 2 states away now)
      Phone: 620-664-5522 (Modem Pool)

      --
      Your hair look like poop, Bob! - Wanker.
    4. Re:Fake data by NorthDude · · Score: 4, Funny

      This may only be funny for french speakers... But any time they ask for my postal code in a web form (i'm in Montreal), I enter: G1Q 1Q9 hehe

      --


      I'd rather be sailing...
    5. Re:Fake data by Jason1729 · · Score: 3, Interesting

      As soon as you pay by some method other than cash, they tie the card to your real information. Swapping the cards around is so common that they're quite good at sorting it out as soon as you pay with plastic again on your newly traded card.

      Jason
      ProfQuotes

    6. Re:Fake data by DR+SoB · · Score: 3, Interesting

      Haha, that's what I was thinking. You wouldn't believe how many times "Homer Simpson" has said at the Howard Johnson in Toronto, and had huge parties! I think I've singled handledly destroyed any chances homer will ever have good credit again.

      BTW- I'm not so worried about MY gov't collecting info on me, as I'm worried about YOUR gov't (read - Carnivore) collecting information on me...

      --
      Mod +5 Drunk
    7. Re:Fake data by WormholeFiend · · Score: 5, Informative

      G1Q 1Q9

      translation: (I have) (an) (ass(, (a) (new) (ass)

      note that in French, the adjective (new) comes after the noun (ass), and I switched them for non-French slashdotters

    8. Re:Fake data by Anonymous Coward · · Score: 2, Funny

      > Name: Zaphod Beeblebrox

      Mr. President, it's an honor to see you on Slashdot! So how's the Heart of Gold holding up? And please give my regards to Eccentrica Gallumbits next time you broadcast the State of the Galaxy address from her bedroom. :-)

      P.S.
      42!

    9. Re:Fake data by LearnToSpell · · Score: 2, Funny
  3. Not retroactive? by Raindance · · Score: 5, Interesting

    This looks like a good thing. However, in a quick glance-through of the act, I didn't see anything dealing with information already collected.

    Or if governmental agencies' practices are also influenced by the act.

    RD

    1. Re:Not retroactive? by vmacneil · · Score: 5, Informative

      There is another act called the Privacy Act that circumscribes the behaviour of government. That act was passed in 1980. You can find it here... http://laws.justice.gc.ca/en/p-21/93543.html

    2. Re:Not retroactive? by Dukael_Mikakis · · Score: 4, Insightful

      It does seem like a step in the right direction. It's mind-boggling to me how America, being as "enlightened" as it is, seems hesitant to respect privacy rights. In Europe employee monitoring laws are being tightened while in America this report says the trend is increasing. Even in California when a protective bill was passed it was vetoed by the (formed) Gov. Grey Davis. And I think that the argument is frivolous that if you have nothing to hide then it shouldn't be a problem. Then, surely, you wouldn't object to a full body search every morning coming into work?

      It just demonstrates how strongly America loves its businesses and corporations (and subsequently, its money). These corporate/business-friendly policies that put so much pressure on American employees are just like outsourcing in that they alienate the apparently "not-worthwhile" American employee. While America may keep their corporations and their corporate revenue, they might lose a comparable amount in salaries and income taxes. Perhaps.

      I like these progressive-non-Big-Brother (i.e. not China, Saudi Arabia, evidently) countries that respect the people and their lives rather than corporations.

      You do raise a good point about govenment monitoring and the like. It does seem like small consolation to have your privacy rights from your employer, but still allow the government to monitor every aspect of your existence.

      Still, this is a good thing.

    3. Re:Not retroactive? by Anonymous Coward · · Score: 3, Informative
      I know an awful lot of athiests and agnostics who are opposed to unrestricted abortion in America.

      The abolition of slavery was considered the work of religious radicals too, who had this wild notion that all those slaves were human beings and their book said it was wrong to keep human beings in bondage, but not every abolitionist was religious. The right to live, like the right to not be a slave, is something that plenty of people can grasp without the guidance of Holy texts.

      So, at the end of the day, like most things, the problem can be blamed directly on religious people. In this case, American Christians.

      At the end of the day, I find that most problems can be blamed on the intollerent. You know, like some American Christians... also, exactly like you.

    4. Re:Not retroactive? by FreeTheFurniture! · · Score: 3, Informative
      It is in fact retro-active, so much so that my company has set up a service division to provide compliance guidance. We are in the Oil and Gas software and services business, meaning that we deal with a lot of databased info on a daily basis (both public and proprietary data). Some of this information (which for years has been distributed with little thought), is now regulated by the new law.

      Failure to comply is a serious issue and may result in (now stealing from our website):

      - Legal liability
      - Industry and government sanctions
      - Charges of deceptive business practice
      - Fines and criminal records for your employees
      - Severe damage to your reputation and brand
      - Damage to your key business relationships
      - Loss of business, financial penalties
      - Customer and employee distrust.

      I do believe this is a good piece of legislation. I look forward to seeing it applied and tested over the next year or two. Then we'll know if it's actually an affective piece of legislation.

  4. Wow, time to move to Canada! by Anonymous Coward · · Score: 5, Funny

    Sure, we laughingly call it "America Junior," but when it comes to privacy rights America Jr. has it all over Big Brother.

    1. Re:Wow, time to move to Canada! by Elwood+P+Dowd · · Score: 4, Funny

      America Outlet. Everything is cheaper, but that's because it's irregular.

      --

      There are no trails. There are no trees out here.
  5. Thank God! by _ph1ux_ · · Score: 5, Funny

    For me being an American! Where our rights to privacy are honored and upheld by the great - hey, wait a minute.....

  6. So hypothetically... by Tuxedo+Jack · · Score: 5, Interesting

    This could outlaw "drive-by" installs of spyware in Canada.

    --

    Striking fear in the authors of godawful fanfiction, I am here, appearing in darkness, Tuxedo Jack!
  7. Privacy = Myth by swordboy · · Score: 3, Interesting

    Yeah... and we've got HIPAA for medical privacy here in the US yet, when I visited the doc's last, I found that he had installed a RF wireless keyboard that uses one of eight selectable encryption keys.

    Privacy is impossible if one is to interface with the digital world.

    --

    Life is the leading cause of death in America.
    1. Re:Privacy = Myth by cgranade · · Score: 4, Insightful

      Well, privacy, like encryption, should be based on the knowledge that a highly motivated individual can and will break the system, but that the goal is to make the cost (money, time, resources, personal risk...) involved is high enough that 1) it cannot be done en masse, and 2) the value obtained from such a violation is by far overshadowed by the expediture. This is the basic idea behind security, too, both information security and physical security.

      --

      #define DRM chmod 000

    2. Re:Privacy = Myth by stoolpigeon · · Score: 2, Insightful

      I wouldn't say impossible but I'd go with unlikely. Especially with cases like you mention above- people using technology without really understanding how it works.

      I was reviewing my companies out going email the other day and apparently our CFO sends himself financial spreadsheets through email with no encryption, security, etc. Crazy.

      Some people will blow it on HIPAA but many others are running around like crazy trying to be in compliance- as they are afraid of getting slammed. (We work with hospitals doing collections). Interesting stuff.

      --
      It's hard to believe that's how Micronians are made. Why don't we see it right now by having you both kiss one another?
    3. Re:Privacy = Myth by chadjg · · Score: 3, Interesting

      Ha! That's nothing. I found a computer at a charity drop off point that has an intact OS, programs & everything. I fired up its copy of Word and it said the programs registered to some financial institute. Futher poking around revealed names, SSNs draft wills, and other goodness. Morons! At least your doctor had "encryption."

      --
      Why do I have this? I don't smoke.
  8. And this helps me out how? by Amiga+Trombone · · Score: 4, Funny

    For example, your name, race, date of birth, income, etc. are protected where your address and telephone number are not

    What I want is not to be pestered salesmen and junk mail.

    I don't care if total strangers send me birthday cards.

  9. Your name? by shawn(at)fsu · · Score: 4, Funny

    "protects almost every bit of personal information not publicly available. For example, your name"...
    "where your address and telephone number are not (these are generally available in the telephone book)."

    So in Canada they dont put your name in a phone book?
    If this was real, it would make for some great jokes.

    --
    500 dollar reward for tip(s) leading to the arrest of the person(s) who stole my sig.
    1. Re:Your name? by shepd · · Score: 2, Insightful

      >No, you can get pretty much whatever you want listed in the phone book.

      Not in Canada. Here you have to pay a surcharge to be unlisted from the phone book.

      I suppose it doesn't mean it's impossible, but at least now the service will be completely free.

      Speaking of that, the idiots at Bell will probably finally be forced to list my fax number properly (well, they did that out of courtesy and confusion a while ago anyways, but that's another story).

      --
      If you could be told what you can see or read, then it follows that you could be told what to say or think - BoC
  10. What the law says and what's done in practice ... by he-sk · · Score: 5, Informative

    are two different things. Ie, here in Germany we have very tough laws with regard to your personal information and how it must be handled by businesses and the government. It's called "Datenschutz" and the CCC (Chaos Computer Club, you know: Blinkenlights) is a big lobbiest for Datenschutz.

    Unfortunately the laws and procedures are broken every day, simply because it's so easy to do. It's very rare that somebody publicly complains when personal privacy is jeopardized and even when somebody cries foul, the public doesn't care.

    --
    Free Manning, jail Obama.
  11. I wonder... by Anonymous Coward · · Score: 5, Interesting

    For example, your name, race, date of birth, income, etc. are protected where your address and telephone number are not.

    How are they going to call you without your name?

    1. Re:I wonder... by stratjakt · · Score: 2, Funny

      You dont need to have your name listed in the phone book.

      You can have the listing read "flancrest enterprises" if you want, or "compuglobal hypermeganet"

      --
      I don't need no instructions to know how to rock!!!!
    2. Re:I wonder... by Dukael_Mikakis · · Score: 2, Funny

      It happens all the time.

      Dukael: Hello?
      Prerecorded Voice: Has your love life been slow recently? If so I have a great new product that can endow you one or two more inches.

      Dukael: Keep talking...

  12. You might remember me by Anonymous Coward · · Score: 3, Funny

    Hi. I'm Troy McClure. You might remember me from such Canadian privacy films as "Bob McKenzie Owns 83 lbs of Back Bacon" and "Anne Murray: Lesbian or Not?"

  13. Toothless? by Dachannien · · Score: 4, Interesting

    [businesses must] supply you with a product or a service even if you refuse consent for the collection, use or disclosure of your personal information unless the information is essential to the transaction.

    This is likely more toothless than you would think - or at least, if this were U.S. law, it would be - because things like your SSN, date of birth, or mother's maiden name would be described by the service provider as "necessary" because they "need" to do a credit check on you.

    1. Re:Toothless? by stratjakt · · Score: 2, Funny

      Yeah, well at least the assholes at radio shack cant refuse to sell me a AA battery because I refuse to give them my full name, address, phone number, etc, etc..

      --
      I don't need no instructions to know how to rock!!!!
    2. Re:Toothless? by Dixie_Flatline · · Score: 4, Informative

      It's illegal to REQUIRE a SIN (Social Insurance Number) in Canada if you aren't the government, an employer, or are somehow related to taxation. My bank can ask me for a SIN because they need to report the amount of income I made on interest. A credit card company CAN NOT ask for my SIN. If I refuse to provide it, and they refuse their service, I can file a complaint against the company. The SIN number is not meant as a unique identifier for anyone other than the government.

      If someone asks for it, read the fine print. It's usually optional. If it's not optional, make sure you phone the company and ask why it's required, and make sure they know that you know that it's not necessary for them to have it. DON'T GIVE IT OUT. It's not necessary to have your SIN for companies to do a credit check on you here.

    3. Re:Toothless? by dAzED1 · · Score: 4, Insightful

      well, unless you want a credit rating. All the "down with the man!" in the world won't help when you're trying to buy a house...and your credit history is tracked with that number.

    4. Re:Toothless? by Dixie_Flatline · · Score: 2, Interesting

      Sorry, are you talking US or Canada? I realize that it's hopeless in the States, but I have a perfectly reasonable credit rating without giving out my SIN number to anybody that asks. When I fill out credit card applications in the past, I just put a big line through the SIN portion, and that was that. I wasn't turned down for those credit cards, either.

    5. Re:Toothless? by RedSynapse · · Score: 3, Insightful

      Nobody is required to buy anything on credit. You are free to save up your money in your piggy bank until you have enough to pay for your house in cash.

      If however you would like to use someone else's money to buy your house then they are obviously going to want to know whether you are a good risk or not and are going to check your credit history to determine this.

    6. Re:Toothless? by Anonymous Coward · · Score: 3, Informative

      Sorry, canada is not the US so it is not useful to think of it in terms of the US and its privacy policy where companies can tell you to do whatever they want you to. Companies have a lot less power in canada and this legislation limits that power even further when it comes to private information.

      A credit report in canada can be produced with none of the above information you have mentioned. The core information for a credit report in canada is your name and date of birth and maybe a credit card or bank account number.

      If a company in Canada tries to force you to give up your SIN for ANY PURPOSE other than that necessary to report income to the CCRA they can have serious problems even prior to this most recent privacy legislation.

      Add to that the simple fact that the SIN is not a unique number. Yes there are more than one canadian with the same SIN number. The CCRA (Canadian IRS) does not even use it for a unique key. Instead they use a large composite key of multiple pieces of information about you so that they know it is in fact you.

      Why do you think identity theft in Canada is a shadow of the problem in the US?

      In the US the SSN is everything. You are your SSN. In Canada you are identified by a much larger set of information that makes it substantially more difficult to impersonate you and also to prove when someone tries to impersonate you.

      If you would like to know more about the law and that it should be taken seriously by all Canadian businesses check out Blake, Cassels and Graydon one of Canadas oldest and largest law firms has some excellent information on the privacy legislation what it means to canadian companies.
      http://www.blakes.com/english/publications/focus/i ndex.asp?C_ID=Fpriv

      Oh and the law has already been used to protect peoples privacy.

      There was one case in which a canadian bank (canadian banks have been under PIPEDA since 2001) accidently wrote "bankrupt" on a womans address label on a bank statement letter she recieved. She complained to the bank and they were going to give her a $20 gift certificate, she complained then to the privacy commisioner and the bank was ordered to pay the woman over $2000 in damages.

      This is for one single automated mistake that resulted in the mailman seeing that the woman was bankrupt. Imagine if 1000 Canadians had recieved a letter with that mistake, that is $2 million.

      PIPEDA has teeth.

    7. Re:Toothless? by Dr.+Cam · · Score: 2, Informative

      Not in Canada. Even most government departments are not allowed to know your SIN. A case in point: A number of years ago a former employer owed me a small sum of money, something like $2.50. They did not have a forwarding address for me, and passed it on to Labour Canada. Labour Canada asked Revenue Canada to contact me, and have me contact them, because they could not reveal where I was without my permission, and Labour Canada could not look me up in any database, because my ex-employer was forbidden to hand out my SIN.

      As I understand it, use of the SIN for other than employment and taxation uses is illegal.

  14. 2 thoughts... by John+Seminal · · Score: 2, Interesting
    1) if this is really ture, and privacy will be protected, I recall MLK's words "free at last, free at last, thank God almighty we're free at last."

    2) if this is bullshit, then it is nothing but a pr stunt.

    i am feeling awfully cynical today. sardonic too, with a splash of "eat shit and die, big brother".

    btw, how will this be protected? what happens if a multinational corporation keeps information gathered in your country in a different country?

    --

    Rosco: "If brains were gunpowder, Enos couldn't blow his nose."

    1. Re:2 thoughts... by thegrommit · · Score: 2, Informative

      2) if this is bullshit, then it is nothing but a pr stunt.

      Interesting logic, care to explain? This isn't your usual local ordinance proclaiming some random date to be [insert local sports team] day.

      As to how it will be implemented, many companies ask up front where you're from. They then structure their conversation with you appropriately (or say they don't deal with Canadians).

      This article from last year goes into a few of these issues:

  15. It IS absolutely retroactive by nilstar · · Score: 5, Informative

    I actually had to sign one of these statements at work & deal with this whenever I see the doctor/dentist/etc.

    It seems that information already collected must be dealt with according to the act. Just because you collected it last year, doesn't mean you don't need consent to use it this year. Actually, my Dentist made me sign a form for them to share/get information with outside labratories.

    --
    ===> An eye for an eye makes everyone blind - MG
    1. Re:It IS absolutely retroactive by Kwil · · Score: 4, Informative

      Actually, he can't refuse you service based on your refusal to supply information that isn't directly related to the transaction.

      However, being a dentist, the transaction may well require an address to send a bill to.

      If you're willing to pay at the desk, in cash, you can tell him no, and suggest that if he refuses based on that, you will contact the government of Canada for a PIPEDA infraction.

      --

      That Jesus Christ guy is getting some terrible lag... it took him 3 days to respawn! -NJ CoolBreeze

    2. Re:It IS absolutely retroactive by Silh · · Score: 2, Informative

      Here in Alberta, the provincial version of the act is PIPA, which is pretty much based on PIPEDA, and is what we are required to follow in handling privacy issues in-province, while PIPEDA applies when dealing with out-of-province information transfer. As a dentist, I am a bit annoyed at the extra paperwork that has to be done to get consent for patient information now. With regards to doing different things to protect the privacy of patient information, not much really has to be changed from what were were doing before (eg. how long to retain information, shredding stuff so nobody else can see confidential stuff, asking only for what we need, not letting other people see it unless it's required, etc), other than certain things we'll probably have to get written permission for now whereas before we could just ask.

      As to 'giving the dentist consent to use the data how he wants'... the PIPA act (and I think with PIPEDA as well; I'd have to double check) requires the dentist, business, etc. to inform you exactly what the data is to be used for before you give your consent. Not quote 'how he wants', but spelled out in some detail so you know where it's going to go. Name so we know who you are; contact information so we know how to get a hold of you (eg. Recall reminders [though you are required to give the option of opting-out], manufacturer issues recall on certain filling material so have to call up all the patients about it, etc.), to send bills to if applicable; insurance information if applicable; medical information that may affect treatment or ability to treat, etc.

      Most of this basically stays in-house. Insurance information will go back and forth between the office and the insurance company; medical information only if consultation with another dentist/doctor/etc. is required; specifics of treatment with the laboratory so they can fabricate prostheses. If you want to know what happens to it and why a dentist, business, or whatnot needs it, do ask, since they will be required to tell you exactly what it's for. If they can't show you why it's required, then you don't have to give it. For dental work, if you don't provide sufficient medical information that I can decide that you can be treated safely, then obviously I can't treat you. No billing information, then you'll have to pay up front. In my line of work, most of it is pretty obvious. I suppose things could get messier with banks and larger corporations.

      Personally, I've been more concerned about the extra loops that I have to go through just to get work done more so than the act's impact on my ability to keep my information private.

      --
      -- Silhouette
  16. Great in theory... by Stingr · · Score: 4, Insightful

    These laws are great in theory but considering the government's lack of enthusiasm to protect personal information (at least in the US) they are nearly impossible to enforce.

    The whole war on spam is the exact same thing. The government passes all of these laws to make it look like they're doing something but then can't/won't enforce said laws.

    They can pass all the laws they want but if the government is unwilling to enforce them then what's the point?

    --
    Chaos reigns within.
    Reflect, repent, and reboot.
    Order shall return.
    1. Re:Great in theory... by shatteredpottery · · Score: 4, Interesting

      Some provisions make it relatively easy to sue companies for violating the strictures. It does look as though companies are taking it fairly seriously.

      For example, you know those "preferred customer" cards that most stores have? Well, the pharmacies at stores in Canada are refusing to take them, because of the possibility that the marketing info from the cards could be correlated with your prescription information. They have big signs up to this effect in the stores in my area, and they say this is to comply with the law.

      And Safeway (perhaps others as well) is hoping to develop a generic coupon system so you can get credit for the pharmacy purchases later. I suppose they'll hand you the coupon with your prescription, and you can present it at the cash register at a later date, so there's no way to correlate the pharmacy purchase with the money. They already do this with a couple of other things, so it wouldn't show as pharmacy purchases. Not really sure though.

      --

      A witty saying is worth nothing - Voltaire

  17. Re:Government by Baron_Yam · · Score: 4, Interesting

    I don't even have to review the legislation to know that no matter how it is written, CSIS, the RCMP, and your local cop shop will ignore it if they feel the need.

    Your SIN is private, right? HEH. Nope. Now it's linked in government databases to everything. As someone who once had complete and total access to several sensitive (welfare client info) government databases - and was challenged appropriately by only ONE of dozens of sysadmins - I don't trust the government to protect a pile of dog feces.

  18. Businesses MUST by Anonymous Coward · · Score: 2, Insightful

    Hey, tech support/marketing, do you hear that. I'm so sick of having to cough up all my information every time I call some tech line. What's next, a blood sample?

    I already have your product and it doesn't seem to be working correctly. I DON'T WANT YOUR SURVEYS OR MARKETING CRAP. I want support and it seems that I call the wrong number every single time.

  19. Circular reasoning.. by ricochet81 · · Score: 2, Interesting

    wtf, infomation that is not publicly available bla bla...isn't the privacy problem, in part, determining what in fact is infomation that should be public? Or is the phonebook company up there publicly owned? What if any ol business decided to make your infomation public, then, according to the post, it is available for any other business to post.

    --
    Error: Id10t detected
  20. Re:Serious by ShepQ · · Score: 2, Interesting

    This, I feel, is precisely why it should not be necessary to make a law forcing business into the practice of selling to anonymous individuals. At any rate, in my experience, most of the reason that companies need all that information is to comply with existing government regulations that they must collect that information, or obvious reasons that make collecting the information applicable to the product that is being sold (for example, so that they can send you bills for a service you are buying). If a company demands information that I do not wish to give, I generally go somewhere else. Furthermore, I am never comfortable with laws telling people who they must or must not do business with.

  21. Car Dealerships... by MojoRilla · · Score: 5, Interesting

    I was at a Honda dealer trying to get service for my car, and when they asked for my address, I told them I didn't want any junk mail.

    They were flustered. They said there was no way to put me into the system without getting on a marketing list. Eventually I gave them a fake address.

    Go Canada. Stop this abuse.

    1. Re:Car Dealerships... by British · · Score: 3, Insightful

      aaaand what if a recall notice is sent out?

    2. Re:Car Dealerships... by jeffkjo1 · · Score: 4, Informative

      There are other ways to get said information. Consumer Reports prints recalls in their magazine every month, for example.

    3. Re:Car Dealerships... by British · · Score: 2, Insightful

      Yes, but I don't feel like going to the library every month to see if there's a recall on my car(ie read the magazine for free).

  22. Previously collected info. by lukewarmfusion · · Score: 3, Interesting

    One of our hosting providers dealt with this issue. They had to send physical mail to each person to have them sign a release opting-in to their mailing list. Not spam, mind you, but system messages that they were relying on.

    I like the idea, but this creates a lot of work too. For the unemployed, though, I guess that doesn't always sound like a bad thing. :)

  23. why all the disbelief? by Anonymous Coward · · Score: 5, Interesting

    Why is everyone asking if this is real? Do you think there are no laws in canada?
    My employer has been spending a few weeks getting all ouf our information complaint with this act, and pulled me off the phones for an information session.
    And tech support centers don't do things like that unless they are required to by law.

    1. Re:why all the disbelief? by Anonymous Coward · · Score: 2, Insightful
      Nothing is real until the USA does it. I thought you'd learned that by now.

      For example, who was the first woman in space? Any true American will tell you that it was Sally Ride, whereas those crazies on the rest of the planet will say it was Valentina Tereshkova, in 1963.

  24. Finally! by barryfandango · · Score: 3, Funny

    I can see it now...

    "No, mister clever Radio Shack employee, I don't want to give you my mother's maiden name, i just want to buy these double-a batteries! And now the law is on my side!"

    I can hardly wait!

    --
    In all matters of opinion, our adversaries are insane. -Oscar Wilde
  25. Obligatory Simpsons Reference by jx100 · · Score: 3, Funny

    Santos L. Halper
    732 Evengreen Ter.
    Springfield KY, 40069
    (859)764-8437 (I know, it's Moe's...)

  26. Canada, beautiful Canada by basil+montreal · · Score: 3, Insightful

    I love this place. Our drinking age is lower, our technology is cheaper, our women are cuter...

    Seriously though, I have done allot of thinking about the difference between Americans and Canadians lately and I believe that the best way of explaining it is by looking at American idol and comparing it to CBC's Monday Report. Americans like to laugh at themselves and Canadians like to laugh at their politicians.

    1. Re:Canada, beautiful Canada by coolerthanmilk · · Score: 2, Funny

      Ah, that explains the extraordinary talent displayed by all on Canadian Idol, ha ha.

      As an American living in Canada, even though I don't like your example and think it ridiculous, I would have to agree with your conclusion. Now that leads to a discussion of what type of politicians you get when they are voted in by the people and the people are looking for comedy...wow, I suddenly understand how the incredibly appealing and charismatic Jean Chretien managed to become PM and stay in office so long! The comedy on CBC is just not the same since he left office...

  27. Re:Government by Anonymous Coward · · Score: 3, Informative


    Now it's linked in government databases to everything.
    Canada's Social Insurance Numbers are basically an account number for each citizen. By law even the banks can't demand it although they can refuse service if you don't give it to them.

  28. Re:Radio Shack by stratjakt · · Score: 5, Interesting

    Dunno if you're being sarcastic or not, but I seriously had them refuse to sell me an AA battery, paying with cash, because I wouldnt give them all that info.

    I said "man, I dont have time for this, I'm trying to catch a train. I just need a battery for my walkman "

    And the guy said "Sir we cant sell anything without this information."

    I put the cash on the counter and the battery in my pocket, and said "whatever keep the change" and the guy threatened to call the cops.

    Radio Shack == fucked up.

    --
    I don't need no instructions to know how to rock!!!!
  29. Inaccurate Blub by Jason1729 · · Score: 2, Insightful

    Just because the person who wrote the blurb only heard about PIPEDA this week doesn't mean it's newly enacted.

    When I took an IT law course in 1999 we talked about PIPEDA and it came into effect in stages starting in 2000, first affecting government, then banks, then large companies, and so on until it applies to all companies.

    Jason
    ProfQuotes

  30. Oz? by handy_vandal · · Score: 2, Funny

    [Thank God!] For me being an American! Where our rights to privacy are honored and upheld by the great - hey, wait a minute.....

    You were going to say ... "the Great and Powerful Oz ..." ??

    -kgj

    --
    -kgj
  31. The Privacy Commission slaps a big bank around by Mr.Fork · · Score: 5, Interesting

    Being a Canadian, and being an advocate for privacy, I've always been fighting Banks and other companies about how they collect and 'store' my information without impacting my service. X Bank recently sent me a letter stating that if I didn't approve of their using my personal information, it could impact their ability to provide me services. (x = big non-customer focused bank).

    I promptly forward this to the Privacy office who responded back in just a week to both me and the X Privacy Department that:
    a) The Privacy Commission's opinion was that letter X sent to me implies that if I don't agree to let them collect information, I loose services. It then scolded X for forcing clients to agree to the new policy. Fork 1, X 0.
    b) X was warned to revise the letter to adhere to the new policy. Fork 2, X 0.
    c) X was to clarify their communications to the customers on what they mean by 'reduced services.' Fork 3, X 0
    d) X was to inform their clients of this new policy ASAP and apologize to me. Fork 4, X 0.

    X Bank has not contacted me to date (it's been four weeks). I closed my account with them today and informed the PC of the fact. When X bank asked why I was closing:
    "Sir, before I close this account may I ask why you're closing it?"

    "You don't know how to play the customer service game. The score is 4 to nothing."

    "Excuse me sir? I don't understand the answer and I need to put in something"

    "Fork 4, X 0 - put that in there"

    --
    Management is doing things right; leadership is doing the right things. - Peter F. Drucker
  32. Police Information Systems by DR+SoB · · Score: 3, Informative

    Police Information Systems,
    Information Practices and
    Individual Privacy.

    If your really interested in Ontario's laws regarding information storage, read the following article:

    http://qed.econ.queensu.ca/pub/cpp/March97/Schel l. pdf

    --
    Mod +5 Drunk
  33. The easiest way ... by stratjakt · · Score: 5, Interesting

    Is to vote with your wallet.

    I'm talking mainly about the retailers who ask for name, address, phone number, email etc, when you try to buy something.

    I went to Circuit City to buy a TV, took out enough cash to pay for it, walked in, told the guy which I wanted, and we walked to the little sales terminal. He asked "can I have your name and address?" And I said, "no, you can have $499 plus tax". He started telling me how the computer "requires" it.. Gimme a break.

    What you need to do is know when to walk away. I grabbed a sales circular by the door on my way out (because Best Buy would match the price)..

    In the states, I've noticed that Best Buy stopped asking, they must have got the message, for instance.

    It wastes the clerks time, annoys customers, and the marketing value of the collected data would come nowhere close to the amount of cold, hard, stinky cash walking out the door.

    It's just the tip of the privacy iceburg, sure, but it annoying, and a good place to start sending a message.

    --
    I don't need no instructions to know how to rock!!!!
  34. The tale of Ray Diosack and Mike Rocenter by DoorFrame · · Score: 5, Funny

    I had a friend who used to give the name Ray Diosack (pronounce it) to Radioshack when they asked for his name. He would then procede to give the cashier the street address for the store he was in. Nobody ever commented on this fact. Anyway, he would laugh to himself about the bulk mailers that must show up at the store every month from Radio Shack to Ray Diosack.

    He then went to a local computer shop called MicroCenter. As he was waiting in line he realized that this would work great for his little name game: Mike Rocenter... it even sounds like a real name. So anyway, he gets to the cashier full of excitement and gives the name Mike Rocenter. The cashier enters the name into the computer and says, with a straight face, "727 Memorial Drive"? This was, of course, the location of the store. Somebody else had given them the same fake name and address. Oh well, my friend sheepishly said yes and paid for his purchase.

    1. Re:The tale of Ray Diosack and Mike Rocenter by Anonymous Coward · · Score: 2, Funny

      They used to only use your first initial and last name on mailings so I would give them Fread Ucker.

    2. Re:The tale of Ray Diosack and Mike Rocenter by tumbaumba · · Score: 2, Interesting

      I had a friend who used to give the name Ray Diosack (pronounce it) to...

      He must be lucky. Not long time ago I was actually denied service at the photo-lab, because I refused to give them my name, address and what not. Eventually after some arguing (the woman was insisting that nobody in this world would sell me anything unless I give them at least my name) I offered her to enter James Bond in computer. As you can guess I did not develop my film there.

    3. Re:The tale of Ray Diosack and Mike Rocenter by temojen · · Score: 2, Informative

      The PIPDA's been on the books for two years. It only came into effect for non-government agencies Jan. 1st. It's been in effect for crown corporations, agencies, and federally regulated industries for quite a while.

      One of the stipulations of the act is that they have to inform you why they're collecting the information.

    4. Re:The tale of Ray Diosack and Mike Rocenter by HD+Webdev · · Score: 2, Interesting

      I had a friend who used to give the name Ray Diosack (pronounce it) to Radioshack when they asked for his name. He would then procede to give the cashier the street address for the store he was in. Nobody ever commented on this fact. Anyway, he would laugh to himself about the bulk mailers that must show up at the store every month from Radio Shack to Ray Diosack

      They won't say a word and the mails won't show up at the store (RS won't spam their own store addresses, just personal ones).

      When I was young, I was a RS employee. We were required to list names and addresses for 75% of the the transactions each day or face possible serious verbal torture sessions for not living up to our minimum wage responsibilities.

      So, as every other RS store did, we'd always have to fill in some BS into the customer information if we were having a bad day extorting their personal information from them. Even if we knew a customer was feeding us BS, we'd keep a straight face knowing that person was saving us from making up crap on our own.

      --
      This is not a dream, not a dream...we are transmitting from the year 1-9-9-9.
  35. We had this 16 years ago by t_allardyce · · Score: 4, Interesting

    In the uk we have the Data Protection Act (of 1984 and redone in '98 AFAIK) which lays down rules about how your data is handled. Companies etc that collect data on you must be registered and must keep your data secure from others. Also you have the right to view all the data that anyone holds on you and ensure its accurate (except in a few situations such as police investigation), you can even see emails/memos about you and cctv tapes (again AFIAK). Even my old school is registered. There are afew other things which i forget but you can read about here

    --
    This comment does not represent the views or opinions of the user.
  36. Re:and Canada is a socialist state? by U96 · · Score: 3, Insightful

    I think most of the spin about Canada being a socialist state is bogus. We have stronger state education and health care, but I think that's only a wise application of capitalism. Heck we spend less per capita on state health insurance than the U.S. does. And we cover everyone, instead of just the old people.

    I think the argument usually comes down to taxation rates. I've lived and worked in both the U.S. and Canada. All I know is, I payed whackloads less on employee stock options that I exercized in Canada than I did in the U.S. Sure in some states (not all!) the income tax rate is lower than in Canada, but in the states stock option gains were taxable as regular income, which in canada only 50% of the gains were taxable as regular income. I'd take half of 43% over 35% tax any day...

    Most importantly, though how can you call Canada socialist, totalitarian or big brother in relationship to the States when it comes to the government involvement in your lives below the 49th? Man I don't need some cop telling me I can't j-walk across the f'ing street when I want to. And how the heck can you have a reasonable folk music festival (e.g. Seattle's) with cops crawling over the place nicking anyone with Mary Jane? ;-)

    I think the U.S. was the leader in establishing the free democratic state a couple of centuries ago, but I'd have to say the torch has been passed on. Not exclusively to Canada, but to a group of western countries that have taken the idea of personal freedom and run with it.

    --

    "I thought they were the dominant species..."
  37. Re: GoC does take privacy seriously by Anonymous Coward · · Score: 5, Informative

    Your SIN is private, right? HEH. Nope. Now it's linked in government databases to everything. As someone who once had complete and total access to several sensitive (welfare client info) government databases - and was challenged appropriately by only ONE of dozens of sysadmins - I don't trust the government to protect a pile of dog feces.

    The personal details of all Canadian residents (not just citizens) are automatically classified as "Protected" and any department or agency worth their salt actually do take this sort of stuff seriously.

    Any case of abuse (of people's personal data) does tend to result in being fired, period.

    The federal government (outside CCRA) does avoid using SIN as much as possible because any document with that on it, has to be classified "Protected".
    HRDC uses a fair bit, but as little as possible in what I've seen.

    I've seen federal government forms that ask for only the last digit of your year of birth, in an attempt to prevent age decriminitation (if they don't know your actual age, they can't be accused of decriminiating based upon it) in the hiring process.

    Honestly I have to say the Canadian federal government takes privacy seriously, it's an important Canadian value. Sure, some people see it as a hassle and more paperwork, but overall the vast majority do value the public's privacy and security.

    BTW, do you know if there was an auditing on that database? Not all privacy enforcement is pro-active, to prevent being overly burdensome, but can flag and catch abusers. That technique is heavily used in medical privacy, and the medical files of celeberties.

  38. Yes, we are socialist. by schon · · Score: 3, Insightful

    I see of /. Canada called socialist

    yes, this is correct. Canada, like most countries with high standards of living (like most of Europe) is Socialist. As a Canadian, I'm quite proud of this.

    This seems to be the counterproof.

    No, this is exactly proof. This is what Socialist governments do - they enact laws that benefit people instead of ones that benefit corporations.

    Americans seem to equate 'socialism' with 'totalitarianism', when the two have exactly zero in common. Perhaps if you understood what the terms actually mean, you wouldn't be so confused.

  39. the us and canada by circletimessquare · · Score: 4, Interesting

    someone smarter than me said it better than me... the border between canada and the us is a one way mirror: americans look north and see themselves, canadians look south and see everything they are not

    americans think of canadians as cute little fuzzy americans who got lost in an ice box... they tend to think of canadians patronizingly, paternalistically, if they even think of canadians at all

    canadians think of americans as scary warmongering orwellian pseudofascists a half heart beat away from doing something really scary that canada has to worry about... they tend to emphasize their differences with americans as much as humanly possible, and they tend to think about their relationship with america alot

    as an american, all i can say is the maple leaf state sure is a cold lonely place (chuckle)

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
  40. Canada - Land of Restricted Speech by Hawat · · Score: 3, Interesting

    There are other issues that you might consider before moving to Canada. These have to do with Free Speech. There is no room for it north of 49.

    Canada has an "Official Languages Commissioner" currently looking into Don Cherry's
    http://www.opinionjournal.com/taste/?id= 110004688
    remarks about "French Guys" being "wimps" since more of them in the NHL wear face shields. Basically, that's the whole story.

    The "Minister of State for Multiculturalism" is also involved: "the government will not tolerate statements that create dissonance in our society and disrespect for others."

    All this proves is that Candians need a Bill of Rights stronger than their wimpy... oops - Charter of Rights and Freedoms. Well, it doesn't seem to protect any speech outside of these Ministers of Silly Walks combined tut-tutting (which would be a fine way to just keep these political hacks busy if their mere opinions did not have the force of law).

    1. Re:Canada - Land of Restricted Speech by Anonymous Coward · · Score: 2, Insightful

      OR .. you could realize that the reason this is a problem is because Don Cherry works for the government-funded television network ... if he were a private citizen, it wouldn't even register.

      I know this is Slashdot, but RTFA, dumbass!

    2. Re:Canada - Land of Restricted Speech by mystrale · · Score: 2, Flamebait

      The Charter mandates equal rights for women. The US Constitution still doesn't, after a generation of wrangling. Pry that beam out of your own eye before pointing out the mote in ours.

  41. Not until now? by the_arrow · · Score: 2, Interesting

    To brag a little, we in Sweden have had something like this for years. We can also ask companies and goverment/state organisations what they have stored on us, and even tell them to have it removed.

    --
    / The Arrow
    "How lovely you are. So lovely in my straightjacket..." - Nny
  42. PIPEDA by Necrotica · · Score: 5, Interesting

    I'm from Canada and two weeks ago my employer held a seminar regarding PIPEDA and what it means.

    The ramifications of it are quite enormous though as someone pointed out, it isn't retroactive. Canadian lawyers will make a killing as contracts are established/renewed will need to ensure that privacy is taken into account.

    There are a few interesting twists to it, though. For example, my company is planning on implementing a very strict policy regarding PIPEDA. But I am currently outsourced working at a client's site. The policy that I will have to follow will be the one that my client implements.
    I was also told that there are looser stipulations for international business. So if I'm doing business with an American resident, and the United States doesn't have a similar law, then I am not required BY LAW to follow my company's privacy policy.

    It'll be interesting to see how the government tweaks this in the future. I am very happy that something like this is finally in place.

  43. Re:What the law says and what's done in practice . by bitkid · · Score: 2, Informative

    I know a bit more about it (though I'm not a lawyer) :-)

    Yes, unfortunately the law doesn't specify any about penalties. To the best of my knowledge the highest damages that has ever been awarded for a violation of the privacy rights was ~100k. Not bad, but that person was able to proof in court that he had suffered real monetary damages. Psychological distress doesn't count :-)

    Courts have been relucatant with rewarding damages. For example, the phone company published a phone number of battered women's shelter by accident. They had to close the shelter, because they couldn't guarantee the safety anymore. They had to sell the house at a loss etc. and move elsewhere. The court awarded 15k in damages. That's a joke...

    Another thing that the law describes is that you may only ask for the data you need. That has led to webmaster being "abgemahnt" (like a competitor complaining, costs you some money, but all without a court) for asking the name of newsletter-subscribers (email address would have been enough)... uh well...

    But guess what... Some companies just moved their computing centers to chile, because they don't have privacy laws. They export the data, do the "illegal" cross linking in chile, and then re-import the data.

    It's not that simple in practice. Getting damages from a court is nice, but German courts are a bit more realistic in awarding damages. What's easier is getting a court order to have them stop. While the law doesn't specify penalties/damages, violating a court order can get you in trouble...

  44. get the facts right by Casper+Foord · · Score: 4, Insightful

    Did you just attend the Security and Privacy conference in Victoria yesterday? I hope you didn't just horribly mislead the Slashdot hordes by citing the dates off the top of your uninformed head instead of basic research. (This conference had discussion about various privacy legislation.)

    Specifically, the federal Privacy Act came into effect July 1, 1983, the federal PIPEDA (Personal Information Protection and Electronic Documents Act) came into effect January 1, 2001, and the BC provincial PIPA (Personal Information Privacy Act) came into effect January 1, 2004. What it is important is that "[a]s of January 1, 2004, the [Personal Information Protection and Electronic Documents] Act will cover the collection, use or disclosure of personal information in the course of any commercial activity within a province, including provincially regulated organizations. The federal government may exempt organizations or activities in provinces that have their own privacy laws if they are substantially similar to the federal law." PIPEDA has been in place for a few years now, it just got extended to corporatations; BC now has their own overriding legislation as well.

    See here for more details:
    http://www.privcom.gc.ca/fs-fi/02_05_d_1 5_e.asp

    I also thought your post was a horrible summary of the various pieces of legislation and their consequences, but that's just my opinion. I'd suggest next time using the official government propoganda. Even your first sentence managed to probably be incorrect--PIPA (and probably PIPEDA, I'm not sure) does protect your personal information that is public as well, in terms of reasonable use (i.e. I believe telemarketers aren't allowed to go through the telephone directory).

    Regards,

    Casper

  45. Re:and Canada is a socialist state? by schon · · Score: 3, Interesting

    I think most of the spin about Canada being a socialist state is bogus.

    Actually, it's not. Our government is Socialist. (Note that most Americans seem to believe that all socialist government are totalitarian, and I think you may have fallen into that trap as well.)

    We have stronger state education and health care, but I think that's only a wise application of capitalism.

    We also have government-run business ("Crown Corporations", like Canada Post), which is what makes us socialist. If there were no Crown Corporations, we'd be capitalist, if there were no independent businesses, we'd be communist. (OK, it's a little more complex than that, but that's the basic gist of it.)

  46. Re:Serious by orthogonal · · Score: 4, Informative
    It makes no sense for a business not to sell you something because you refuse to provide personal information. If I were a business owner, I'd sell my products to anybody that was willing to offer cash. I see businesses all the time refusing to sell to some segment of the population, and I find that truly bizarre.

    Yeah, it is truly bizarre -- if the business is making money off the product.

    Sometimes, the business is making -- or plans to make -- the majority of its money off selling your name or your "eyeballs" (viewership).

    Some MBA has convinced ShopShack that the real money is in selling its customers to other businesses, and MBAstard realizes that you just want to make the purchase and get on with your life. So a policy is made that the shop won't sell without getting your information, wagering that, having waited in the check-out line, rather than go to the trouble to buy elsewhere, you'll just do as you're told like a good little consumer.

    The only effective response to this is to make the cost of doing this as high as possible for the business by
    • Arguing the point at the point of sale, and refusing to relinquish your position in line. This will win you the ire of the customers behind you in line, but if you're lucky, it'll also convince some of them that going to that store isn't worth having to deal with trouble-makers like you standing on principle;
    • and then making a fuss that pulls in the store manger, wasting his time too, and explaining to him precisely why his times being wasted without his in fact making a sale or getting the information;
    • followed up by a call to the store's corporate headquarters explaining that you'll be happy to share your information as soon as whomever you're talking to shares his and the company's president's home phone number too.


    It's not easy, and it's not convenient, but if you want to keep your privacy, you need to make it uncomfortable and costly for those who want to take it from you. make it costly enough, and the stores will stop doing this crap.

  47. Sounds Good On Paper But.. by RedSynapse · · Score: 4, Interesting

    Here's an interesting example of how this law is already having unforseen effects.

    Guy calls the bank to activate his new credit card. At the beginning of the call he gets the obligatory "This call may be mointored for quality assurance purposes" message. The guy complains that he doesn't want to have his call monitored. The bank says well if you don't like it you can jam your card where the sun don't shine. Guy complains to the privacy commissioner. The privacy comissioner rules in favour of the guy and decrees that banks cannot monitor calls without consent as it violates our fabulous new privacy laws.

    The upshot? It's now much easier for theives and fraudsters to steal credit cards from mailboxes and activate and use them. The bank is no longer allowed to record what phone number is used to register the card, and if the fraudster has obtained other personal information about you (or fraudently applied for the card in your name) you and the bank are screwed. Go privacy!

  48. Here's my own personal Canadian Privacy Act by Txiasaeia · · Score: 4, Interesting

    I've registered my name in the phone book as my first initial of first two names and then my last name. I.e. H. J. Simpson. Since nobody actually calls me H. J., but prefers to use my real name (Homer), every time I get a call for my "telephone name," I know it's a telemarketer. Same thing goes for addressed mail. Haven't opened a piece of junk mail in years.

    --
    Condemnant quod non intellegunt.
  49. Radio Shack. by FreeLinux · · Score: 2, Interesting

    Radio Shack has learned from their mistakes of the past, thank goodness. Last year it finally dawned on Radio Shack that they were really angering their customers with the mandatory name and address BS just to buy a battery. They changed their policy to no longer ask for it and they even went so far as to run a radio advertising campaign, in my area, where the CEO apologized for their past policy and heralded the fact that it would no longer be the case.

    You know you've pissed off your customers when the CEO has to go on the radio and tell everyone that he has learned and the policy is gone.

  50. Violate Citizens rights and be exposed publicly by Anonymous Coward · · Score: 2, Informative

    Oh I forgot to mention in my other responses, the Privacy commissioner has the right under the legislation to fully audit a company accused of privacy violations and then if they are found to have violated a persons provacy the commisioner has the right to publish publicly those violations.

    This right to publish a companies dirty secrets alone is a significant deterent to companies who abuse citizens privacy not to mention the significant cash penalties that could result.

    Also keep in mind that PIPEDA is one of the few ways in canada where a class action type lawsuit can be brought, something that almost never happens in Canada.

    For more information on what this law means to canadian business check out...
    http://www.blakes.com/english/publications/focus/i ndex.asp?C_ID=Fpriv

  51. Here's an example by Vip · · Score: 4, Informative
    Here's what they are trying to stop.

    Parking lot complaints

    825 complaints in 18 months in one city against one company. The data was sold by the government to the parking company.

    Vip

  52. Negligent by nuggz · · Score: 2, Insightful

    And how does taping prevent this?

    Steal the card, call from any phone, activate it.
    They don't authenticate in ANY way that I'm aware of.

  53. Re:The Privacy Commission slaps a big bank around by Kwil · · Score: 4, Interesting

    Thanks a lot.. ..by just leaving the Bank, you've basically given up your right to complain further on the matter. Had you stayed with them and made repeated requests to the Privacy Commissioner for your deserved apology, the bank would have continued to be letter slapped until it turned into government imposed fines.. which would have gotten their attention and possibly improved customer service for everyone.

    I know, not your responsibility, but it would have been nice for other folks having to deal with these guys.

    --

    That Jesus Christ guy is getting some terrible lag... it took him 3 days to respawn! -NJ CoolBreeze

  54. Protected artistic works by BillX · · Score: 2, Funny

    What is not covered by the Personal Information Protection and Electronic Documents Act?
    • [...] The collection, use or disclosure of personal information solely for journalistic, artistic or literary purposes.


    Does this mean we will begin to see e-mail address databases for sale in haiku form?
    --
    Caveat Emptor is not a business model.
  55. Re:Serious by Kwil · · Score: 2, Interesting

    I've never had a problem with privacy guys, actually.
    They ask me for my info and I just say "No."
    They ask me again, and I say "No."
    They tell me that they can't enter my transaction without certain information and I say "Bullshit."

    Usually this is as far as it gets, because I've stayed dead calm and they clue in that they're never going to get it from me, and I'm not going to leave their cash register until I finish the purchase. Once they figure that out, they ring up the purchase. I had one poor kid who had to call the manager, because he had no idea how to handle it. Fortunately, the manager clued in right away.

    However, if they insist anyway we go on to the second stage, where I say "use your own info then."

    This is where it can get fun. Usually they say that they can't do that, and then I start giving them back their own lines word for word: "But I need the information in order to complete the transaction," type of thing.

    --

    That Jesus Christ guy is getting some terrible lag... it took him 3 days to respawn! -NJ CoolBreeze

  56. I'll get to the point at the end of this post. by nounderscores · · Score: 2, Interesting

    An ac wrote I know an awful lot of athiests and agnostics who are opposed to unrestricted abortion in America.

    The abolition of slavery was considered the work of religious radicals too, who had this wild notion that all those slaves were human beings and their book said it was wrong to keep human beings in bondage, but not every abolitionist was religious. The right to live, like the right to not be a slave, is something that plenty of people can grasp without the guidance of Holy texts.

    So, at the end of the day, like most things, the problem can be blamed directly on religious people. In this case, American Christians.

    At the end of the day, I find that most problems can be blamed on the intollerent. You know, like some American Christians... also, exactly like you.


    Good points.

    The thing thing with political debates that you have to remember is that there are real consequences for the ideas that we kick around like so many political footballs.

    Slavery in england was ended relatively peacefully. That is good.

    Slavery in america (same idea, different people kicking it in a different direction) was ended with a civil war. (ok so that's the kindergarten version) Which is also good, except for the people who got killed.

    The thing is that if you're male, you will never have to have an abortion. I'm male and so I can easly say "Abortion this, Abortion that. I could have been one of those foetuses." But on the other hand I'll never be a single teenaged mother. Which is different from being a single teenaged father because my body will never attempt to turn itself inside out to deliver a baby and then make me want to lactate thus making it harder for me to run away.

    With the right to privacy, personal consequences become a lot more subtle - David Brin said in the "Transparent Society" that the consequence of the eventual death of privacy due to the power of electronic media would simply be a return to the village, where everybody knows everybody elses business.

    I think that's another play of political football because of what happens if the village you return to is This village, where knowing is not enough. If people do something terrible, and everybody knows it but nobody acts it is in some ways worse than if they had their privacy to begin with.

    Also you have to consider that majorities are fickle. What if 20 years from now an activity that you consider perfectly acceptable like say, knowing how to program becomes unacceptable by the general community.

    Want an example? Think about it: If you can program in C, you can write viruses! that's scary for the non-programmers out there that think that software magically appears shrinkwrapped at the store.

    It starts when you first have to register all your compilers. Then you have a crackdown against free unregistered compilers and "Kitchen table linux dealers". 60 minutes runs a special about how computer shows allow unknown people to aquire software - including unregistered compilers (a compiler being an incredibily powerful piece of software that allows you to create any other piece of software... Including VIRUSES).

    Mandataory "Compiler licences" are required by the government where the person applying for one has to submit three photos, a blood sample, a retinal image and fingerprints. At least two of these are checked by biometric scanning every time the compiler is invoked (following the tradition of "smart guns" or "safe firearms").

    The compiler must be stored on an EPROM in a dedicated piece of hardware and the source brought to it on some kind of storage media. The output is removed on another storage media to prevent people hacking in and compiling software from their terminals. The compiler's hardware must be kept in a safe that weighs at least 150kg or is b

  57. And the Canada is... by nounderscores · · Score: 3, Funny

    Hot damn! we ought to make a list.

    The Canada of America is Canada.
    The Canada of Germany is Austria.
    The Canada of Australia is New Zeland.
    The Canada of Britain is France.
    The Canada of Spain is Portugal.
    The Canada of Singapore is... Sorry, I guess you Singaporians are screwed.

  58. Re:Serious by Pig+Hogger · · Score: 3, Interesting
    Arguing the point at the point of sale, and refusing to relinquish your position in line. This will win you the ire of the customers behind you in line, but if you're lucky, it'll also convince some of them that going to that store isn't worth having to deal with trouble-makers like you standing on principle;
    That reminds me of something... One day, I was going to take an intercity bus, and went to get snacks for the trip to a nearby convenience store. Trouble is, there was that festival in the street where goons insisted to search everyone coming in (to make sure they don't bring in beer and cut sales from the exorbitant prices charged on site). Of course, as a matter of principle, I object at being searched, especially when I am walking on the street.

    I managed to slip by but soon had one goon chasing me. I made it to the convenience store where they insisted on searching my bag. I told him to fuck-off.

    After cackling on his walkie-talkie, he had three more goons on me, while I picked-up my snacks. I told them all to fuck-off (extremely loudly), that they had no fucking business searching people like that, and if they don't like it, they can shove their jobs through their asses.

    I then proceeded to the cash counter line, where the head goon insisted that I pass in front of everyone.

    I shouted back why don't you go fuck yourself, no, I'm not passing in front of everyone in line. So I waited a good five minutes while the goons were fuming. All the while I shouted back obscenities at them (all the time making sure I was in plain view of the security cameras).

    When I paid and got out of the store, they escorted me out to the gate of the festival. They did not succeed in searching me, I got them pretty pissed-off at me, and I had the pleasure of yelling at them...

  59. Re:What the law says and what's done in practice . by jsebrech · · Score: 2, Informative

    here in Germany we have very tough laws with regard to your personal information and how it must be handled by businesses and the government

    This is actually a EU directive. Or actually, two different ones. One dealing with regular privacy (enforced since 1998), and one with online privacy (enforced since last year). Seemingly when you read the text of the directive, it has a lot of teeth, but in practice they make exceptions every time someone asks. Like when the US insisted on having every bit of available information on EU citizens flying into the US (including the kind of meal they took, and how they paid for their ticket). The EU after some haggling made an exception that allows some, but not all, of the passenger information to pass to the US.

    At least, a privacy law, even if it's not being enforced, is still better than no privacy law.

  60. That is the most absurd thing I've ever heard. by bacchusrx · · Score: 2, Informative

    No, seriously. It is.

    Do you even know what socialist means?

    bacchusrx.

    --
    Life after capitalism? The participatory economics project
  61. Re: GoC does take privacy seriously by nacturation · · Score: 2, Interesting

    It just means that it goes into the burn bag rather than into the trash can. When I was in the military, *everything* went into the burn bag. Did an exercise with bogus data? Burn baby, burn! Not sure if everywhere is like that, but they took that attitude that it's better to be safe.

    --
    Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
  62. Re: GoC does take privacy seriously by plcurechax · · Score: 2, Interesting

    Security classification for any document containing a person's name is "Protected B". ...
    mind you , those are the very lowest form of 'classified' documents I've seen in the military. It's not that secure!


    It doesn't have to be very secure, the largest threat is internal - employees, who can be easily sanctioned, not foreign militaries or governments. The next largest threat is "direct marketers" (read: junk mail and telemarketers) and "credit agencies" and data warehousers like Equifax.

  63. More about the vigor (vigour?) of enforcement by Beryllium+Sphere(tm) · · Score: 3, Interesting

    I just got back (to the US) from a security and privacy conference in Canada where one large ISP/telco talked about the impact of privacy legislation on their business.

    What they report is that the office of the Privacy Commissioner is strongly committed to protecting individual rights, and that if one customer complains then the company can be plunged into an expensive investigation.

    Even nutcases get a careful hearing, apparently. Normal and semi-normal customers get responsive answers because the company is afraid of formal complaints.

    The ISP will not turn over customer records, even to the tax authorities, without a court order or search warrant.

    Sign at the conference: "If you don't need it, don't collect it!"

    "To announce that there must be no criticism of the President, or that we are to stand by the President, right or wrong, is not only unpatriotic and servile, but is morally treasonable to the American public." --Theodore Roosevelt (1918)

  64. Re:Race? by plcurechax · · Score: 2, Informative

    What kind of sick country tracks "race" in a database?

    The typically usage for "race" is actually voluntary disclosure whether you are member of a visual minority for the purposes of "employment equity" status for hiring preference.

    The recent US name was "affirimative action" hiring.

    It gets quite funny with security id cards that try to describe appearance (the form on file) without actually offending anybody where the actual only purpose is to ensure that Jill's id card is only used by Jill.

  65. AND! You can curse on the radio! by rueger · · Score: 2, Informative

    OTOH, you could just move to canada. Have you noticed that Canada seems to be defending civil liberties when america strips them away?

    Yes, while much of the US has their shorts in a knot over Janet Jackson's nipple, and the FCC wants even more draconian penalties for college radio stations that dare to broadcast the word f*ck, Canada rolls along, worrying about neither.

    Trust me, 3PM on a school day is the best time to listen to hardcore punk rock!

  66. Here's why you track race. by bagofbeans · · Score: 2, Interesting

    Say you have a country with endemic racism (or sexism, ageism - any prejudice will do) and enact laws that say practicing such prejudice in, say, hiring procedure is illegal.

    Unless you TRACK the problem (ie measure the race/sex/age of hiring in the example - then observance to law cannot be proved. And is therefore lip-service. These statistics are KEY to prosecution.

  67. Re:Radio Shack by DynaSoar · · Score: 3, Informative

    stratjakt (596332) sez: "And the guy said "Sir we cant sell anything without this information."

    He lied. The bypass is built into the register software. Complain to RS Corporate is this happens.

    From http://corpinfo.radioshack.com/CompanyInfo/Ethics/ index.html

    [Getting off their mailing list]:
    "Customers who prefer not to receive offers, promotions and other information, may call 800-415-3200, e-mail at www.radioshack.com or write at RadioShack Circulation, 100 Throckmorton, Suite 300, Fort Worth, Texas 76102."

    [Not giving personal data]:
    "Rest assured RadioShack values its customers regardless of whether or not they choose to provide us with their name and address."

    [From elsewhere on the site]:
    Ethics Team at RadioShack

    Phone: RadioShack Hotline: (800) 826-3915

    Email: ethics@radioshack.com

    Fax: (817) 415-3922

    Mail: RadioShack Ethics Team
    100 Throckmorton Street, Suite 813
    Fort Worth, Texas 76102

    I've never had any such problem myself. Anytime they or anyone else asks me for such things I look them straight in the eye and give them a clear and firm "No.", loud enough to make sure it's understood that I could have said it louder.

    --
    "I may be synthetic, but I'm not stupid." -- Bishop 341-B
  68. I'm a Canadian video store clerk.... by GreaterThanZero · · Score: 2, Insightful
    ...and I'm interested by how the article says "essential to the transaction". I, unfortunately, am not convinced that how I have to deal with customers at my store complies with "essential to the transaction", but I do believe it is essential for knowing if we're gonna get our shit back or not.

    Now, granted, I work at a chain store, so this varies from store to store in terms of membership requirements policies. I guess the policy is the same, but the neighbourhood determines how it's enforced(at the store in the richest neighbourhood in Canada, you just plain don't ever check a person's picture ID. It's always just by phone number. Interestingly, this is also where nobody blinks if they've racked up $100 in late charges). At my store, the requirements are a driver's license(some sort of picture ID), a credit card(we perform a $2.00 pre-authorization, which holds $2.00 for three days, then gives it back to make sure it's valid and active -- and yes, we have had instances with invalid credit cards), and if they don't have a credit card, then they need two additional pieces of government issued ID besides the driver's license. (SIN if they offer it, birth certificate, citizenship, health card...) Some stores that I've seen don't even use membership forms, which blows my mind...I mean, doesn't that mean that they haven't signed anything and technically don't have to bring anything back? I guess it hasn't come up yet.

    Vast majority of people are ok with this. But I hate the arguers. I've thought about it myself, and I've made up my mind(for what it's worth) on why we need all this stuff -- and made sure it's valid: As a rental store, we're trusting you to bring our stuff back. If you don't, we still need it back, and we need to be able to find you to get our stuff back.

    I had to deny rentals to a customer today because her phone number was not in service(we found out when we tried to call her on the late list to remind her her stuff was overdue). She gave the same phone number, I tried it again, and it still said not in service. So I said I couldn't rent to her without a working phone number, and she left.

    Sometimes it seems harsh, but given the outrageous customer stuff that happens...I still can understand why the rules are there. It is an all-too-regular thing for people to come in to different stores(some with more lenient rental membership policies), rent 3-5 games, and go rent more games from three more stores, never to be heard from again. $70 game for $7. Not a bad deal. I wouldn't be surprised if we start making it a blanket policy to check the phone number at till every single time we sign up a new member.