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Just What is a Custom Configured Server?

djhanson wonders: "I just got back from a small claims court proceeding against Apple Computer. They successfully won their argument in front of the court that selecting additional memory and disk drives for a computer/server at the time of purchase, off of their website, constitutes a 'custom configured computer built to the customer's specifications'. Said computer is therefore not eligible under the company policy to be returned. Has anyone else heard of such a thing? As near as I can tell, Apple is the only company that has such a restrictive policy. I called both IBM and HP, and neither of those companies has such a policy. Am I the only one that thinks there is something terribly wrong with a policy like this? Any opinions? Suggestions? Comments? Whatever?"

4 of 318 comments (clear)

  1. Re:complicated by alienw · · Score: 0, Flamebait

    Let's see... First, Apple charges huge markups on their hardware. Second, it's supposed to be a "friendly", and so on. Third, manufacturers with lots more hardware to sell and smaller margins, such as Dell, do not have such restrictive policies. Finally, Apple does NOT make it clear you are buying a custom-configured machine that is nto returnable. You can't just click and buy, it makes you select from a list of options, some of which have nothing to do with custom configuration.

  2. Re:complicated by alienw · · Score: 0, Flamebait

    Always gotta love when mac zealots twist the truth. Read what you highlighed above. First, this only applies to Small & Medium Business purchases, not individual users. Second, it only applies to software and peripherals. Third, they still allow you to return it -- with a small restocking fee. This is light-years ahead of what Apple offers.

  3. Re:So this is what MacHeads mean... by Lars+T. · · Score: 0, Flamebait

    While PCs need a return policy, beacause no matter how much you wanted that machine, after a week you wish you had never bought it.

    --

    Lars T.

    To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

  4. Re:complicated by alienw · · Score: 1, Flamebait

    Yet another confirmation of my theory: Mac zealots tend to be morons.

    Looking at your posts, you are most certainly a Mac zealot: you haven't posted a single relevant comment in any non-Apple-related thread for at least a week. Furthermore, if Slashdot's moderators weren't as biased, you would be considered an Apple troll.

    Looking at your posts also confirms the notion that you are a moron. The American Heritage Dictionary defines "moron" as "A person of mild mental retardation having a mental age of from 7 to 12 years and generally having communication and social skills enabling some degree of academic or vocational education."

    This quote describes every Mac zealot quite well. Almost all are childish, obsessive, immature, and whiny. They generally like to put offtopic plugs for Apple in almost every article. They write long justifications for every decision Apple has ever made, including patently stupid decisions. They worship Apple as if it were a religion, when it's just a computer company that happens to make nice-looking and expensive computers. They consider themselves to be smarter and more creative than people who choose to use other platforms, while the reality is quite opposite.

    While normal Mac users may like many of Apple's products, Mac zealots tend to irrationally worship Apple. They will falsify data, inflate benchmarks, and write long rants about "greater efficiency" to make Apple computers seem faster than PCs. If an Apple machine turns out to be marginally faster than a top-of-the-line PC at some random benchmark, Mac zealots will make a tremendous deal of that fact. To a Mac zealot, every Apple product is perfect, and any problem with any Apple product is due to the user's stupidity.

    If these aren't hallmarks of "stupid," I don't know what is.