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Next Generation Mail Clients Reviewed

kreide writes "E-mail is the 'killer app' of the Internet; an enormous number of messages are exchanged every day, and while web-based mail has become very popular in recent years, many people still prefer the added speed and flexibility of a mail client application. In this review I compare the next generation of the most popular e-mail clients, including Evolution, KMail, Opera and Mozilla, and their usability in dealing with large number of messages."

31 of 743 comments (clear)

  1. Re:And what's wrong with Outlook? by Coderstop · · Score: 4, Informative

    RTFA! They review Outlook.

  2. Why do we need local clients by EasyTarget · · Score: 4, Informative

    I just ditched my email client, I'm 100% on openwebmail now.

    I'm a roaming contractor, so the alternative was trying to manage email clients at several locations, and constantly finding that something (address books, mail archives, etc..) was out of sync.

    --
    "Oops, I always forget the purpose of competition is to divide people into winners and losers." - Hobbes
    1. Re:Why do we need local clients by daveewart · · Score: 5, Informative
      I'm a roaming contractor, so the alternative was trying to manage email clients at several locations, and constantly finding that something (address books, mail archives, etc..) was out of sync.


      That's what IMAP is for.

      No, IMAP is just for message storage. You still have to manage the configuration of the clients which access the IMAP server. IMAP simply lets you store your messages in a portable format. If you want to share other things, such as address books, you need to use something else - perhaps LDAP.

      If you want a single 'client' at all locations, you probably want to use webmail.
      --
      "If you think the problem is bad now, just wait until we've solved it." --- Arthur Kasspe
  3. Incomplete review by Anonymous Coward · · Score: 3, Informative

    There is no review of Pegasus or Eudora

  4. Microsoft Office XP correction by Mr_Silver · · Score: 5, Informative
    Virtual folders: Microsoft Outlook does not support this feature.

    Well, yes, it doesn't support virtual folders in the way that others implement it.

    However there is an option called "Current View" (in "View") which allows you to see your inbox in a number of different ways. For example: by sender, by followup flag, by conversation, past seven days.

    In addition, you can create and define your own custom views. So if I want to see all messages with the word "fish" in them, with one or more attachements, where I've been cc'ed and posted in the last week, then I can do so.

    Which sounds very similar to virtual folders to me.

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  5. Um... Outlook XP? by MSFanBoi · · Score: 5, Informative

    As someone else mentioned, Microsoft's current mail client is not Outlook XP, it's currently Outlook 2003.

    There are also several innaccuracies in his review of the product.

    1.) Outlook does indeed support emoticons. Use Word as your default text editor in Outlook.

    2.)You CAN forward attachments, both in line and otherwise...

    3.) Outlook can do key binding... it's under Options, Customize.

    4.) I've been creating and managing mail lists in Outlook since Outlook 98...

  6. RE: RTFA time. by Wingchild · · Score: 3, Informative
    FYI, Outlook is reviewed in the article, you just have to read the article to find this out. Stop going for front page first post karma whoring, start reading the articles, and perhaps you can contribute something of value.

    For example:

    As part of the stat breakdown in the boxed chart in the review (did you read the article? Please read the article..), Outlook is flagged as not having full index searching.

    To wit, `full index searching` has a superscript and is described thusly:

    2. Full index search refers to all messages, including body text, being indexed and searchable without reading everything from storage.


    This is true but only half accurate -- in an Exchange environment it is completely possible to enable full text indexing of everything on the Exchange server. It just isn't usable on your home system as a standalone internet email client.

    Even if you could use full text indexing at home, in a POP3/IMAP environment ... why would you? The idea of having such an index is to reduce the burden of searches by having an index where you can get faster results -- keep the servers from dying if 3,000 people all opt to search for "Re:" throughout the whole server. At home, what's the benefit? To create a full text index you're going to create a second searchable database on your PC. Your email storage files (psts or whatnot) are *already* a database that exists for this purpose. You'd have to trade storage space to shave an extra 0.3ms off your search times. It doesn't make good sense.

    Assuming you do IMAP and keep most of your data on the server the argument becomes, `I don't want to have to read/download everything to find a single message`. The counter argument is simply, `Where do you think you're gonna keep your full text index? On your ISP's system?`

    Anyway, full text index searching isn't something I see as viable for a home platform -- and if you're talking about in a business or enterprise setting, Outlook does support it - through Exchange Server.
  7. They have some facts wrong about Opera. by Organized+Konfusion · · Score: 5, Informative

    The Opera M2 client is what I use every day for newsgroups, mailing lists, pop3 mail, imap mail.

    I know it inside out... the review makes two mistakes in the matrix of features.

    Firstly Opera does have both audio and visual mail notification.

    Secondly Opera Mail does have the ability to assign keyboard shortcuts of your choice.

    Thirdly it does support emoicons.

    If the reviewer gets so much wrong about Opera then there is no telling how many other mistakes he has made.

    1. Re:They have some facts wrong about Opera. by viware · · Score: 4, Informative

      You are correct.
      Further, I am using the Linux version and there is another mistake, as it does allow importing mail from both generic mbox files and netscape 6/7 mail.

      I didn't read the rest of this review, as those errors killed it for me. How can I trust anything else in the article?

      Also, why the hell are so many people supporting Outlook in here? Hasn't it been shown time and again that using either Outlook or IE is like internet suicide?!

  8. Re:outlook 2k3 by Zayin · · Score: 5, Informative

    From the FAQ in the article:

    Q: Why didn't you use the newest version of Microsoft Outlook? This doesn't seem like a fair comparison.

    A: The only reason Outlook was even included was to serve as a reference with what is commonly available for the majority of users (which still run Windows unfortunately) today.

    Using the latest Office 2003 would not have done most of them any good, as upgrading can cost hundreds of dollars (or more!), and might not be an option for some time. After reading the review they can, however, immediately decide it is time to try out one of the alternatives, several of which are multi platform.

    Also, I only had Office XP at hand when writing the review, which only helps to better illustrates my point I think.

    --
    "I'd rather have a full bottle in front of me than a full frontal lobotomy"
  9. I guess IMAP and non-GUI are not "next generation" by Noksagt · · Score: 3, Informative

    Mozilla's support for IMAP is OK, but to not see Mulberry on this list is a big shame! It is the best GUI IMAP client currently available. Outlook's IMAP is HORRIBLE & the Kmail & Opera aren't quite there yet either.

    For what it is worth, I actually use PINE (which is an even better IMAP client than mulberry). It is a shame not to see some very good text-based clients such as pine and mutt in this comparison as well.

  10. Re:Gnus/Emacs by FePe · · Score: 3, Informative
    For dealing with massive amounts of email it is especially suitable.

    And that's about the only reason to use Gnus for mail, other than the fact that you don't have to leave Emacs. Try to browse through the Gnus Manual and see how many different configuration choices you have. I prefer Netscape Messenger for reading mail and news, but that's just because I only need the basic features.

    --
    "Until you do what you believe in, how do you know whether you believe in it or not?" -- Leo Tolstoy
  11. Re:Next killer app? by afd8856 · · Score: 3, Informative

    No it doesn't. You do check your emails everyday by opening your email client, right? So why wouldn't you open your IM client, to receive all those incoming messages, that are stored on the server until you log in... (Jabber, Yahoo, MSN, all have this feature).

    --
    I'll do the stupid thing first and then you shy people follow...
  12. Re:And what's wrong with Outlook? by ferratus · · Score: 3, Informative

    Well, for one thing, Outlook runs only on Windows and many of us here do not run this OS. If you are on Windows, then feel free to use Outlook, even though personally I can't see why anyone would want to run it unless he has to connect to an Exchange server.

    While it's true that Outlook is becoming more secure, having the possibility to script a mail client is not the best of ideas if you ask me. I prefer to stay clear of script-enabled email client since I don't ever need that feature. (I know, it's disabled by default now in Outlook)

    Also, outlook isn't free. Which is irrelevant if your boss pays for your software but kinda sucks at home. Unless you copy it of course...

    --
    IP Therefore I am.
  13. What about Sylpheed? by zuikaku · · Score: 4, Informative
    I use Sylpheed and love it. In particular I love the fact that it can thread email messages (though other clients like Mozilla can also). The only thing I hate about it is the address book.

    There is a definite lack of predefined fields in the address book - no place to store phone numbers or addresses, for example. It does have a feature that lets you add ad-hoc fields (user attributes) to the contact's record, but there isn't a way to make all the contacts have the same add-on fields without defining them for each individual contact. It is also capable of using vCards, but it only seems to get the name and email address out of them, ignoring all the other info.

    If it wasn't for the poor address book, I'd be using it on my Windows box as well as my Linux system.

  14. Re: Continued factual inaccuracies on Outlook by Wingchild · · Score: 4, Informative
    heh, I went back to reading and found more stuff that wasn't kosher. Read on if you care about accuracy. :)

    Composing messages: Reply, reply to all and inline forward are supported, but attached forward seem to be missing as well as forward as-is.


    While looking at your Inbox,
    Tools | Options | first tab is Preferences | E-mail Options.

    Area called `On Replies and Forwards`. Dropdown list called `When forwarding a message`. Options are:

    • Attach original message
    • Include original message (inline)
    • Include and indent original message
    • Prefix each line of original message, and it lets you pick the prefix if you want.


    For the message composing Microsoft Word is used and all its features, such as spell checking, can thus be used. Most of the features, especially related to fonts and graphics, are naturally most useful when writing HTML mail.


    Strike out `is used` and write in `can be used` -- I routinely disable Word as my email editor because I don't want everything Word can to do happen to my email (such as substituting graphical smileys for the universal :) and similar).

    The fonts and formatting all work splendidly in Rich Text mode, which is 200% less suck-tastic than HTML mail.

    Blind carbon copy (BCC) does not seem to be supported at all. By clicking the "Options" button you can set a number of options for the message, however, including signing or encrypting. text.


    While composing an email -
    View | BCC Field

    Damn, I know that's hard to find.

    Unfortunately for the reviewer, I find Outlook remarkably easy to use, and always have. The reviewer's inability to find these simple, basic pre-installed options in Outlook calls into question the thoroughness of the review of any product listed. I'm just catching these because I happen to use Outlook fairly often.

  15. Re:hmmm by Anonymous Coward · · Score: 5, Informative

    They do compare Outlook but only Outlook 2002 not Outlook 2003 which is a completely different product. I've been using it for a couple of weeks and I actually like it a lot. Spam filtering, lets you prevent HTML (by default doesn't download images, etc from internet), new look that is much more user friendly, easier to create rules, better searching, etc. To say you are doing a fair review and not compare the latest offering is just biased.

    And I am not a Microsoft employee or shill. I prefer Linux on the server and Windows and Office on the desktop. It has nothing to do with politics, cost, freedom or anything else. It has to do with what I am comfortable using.

  16. How to get mail out of outlook express&into li by LibrePensador · · Score: 3, Informative

    "Mail import: Evolution can only import from UNIX mbox files and some older versions of Netscape. This makes migration from Windows clients such as Outlook Express problematic to say the least. The easiest solution might in fact be using KMail to migrate the mail to mbox format and then import it into Evolution."

    For me the easiest route to getting people out of outlook express and into any open source email client is to open an IMAP email account for them at fastmail.fm or runbox. Then I setup the account under outlook and move all the email to that account. Since IMAP is server-based, they can switch to Linux and all their email is just there.

    Then, they can do one of two things. If they are moving permanently to Linux, move all of their emails to the local mbox from the IMAP one and set up their pop service with whoemver they have as their email provider. Or if they are double-booting, continue with the IMAP setup, which allows them to email from both sides of their computing world and makes the transition to full-time Linux user easier.

    --
    Pragmatism as an ideology is not particularly pragmatic in the long term. Keep it in mind when you dismiss Free Software
  17. Re:Next killer app? by cbreaker · · Score: 4, Informative

    It's not an elegant alternative to E-Mail in any event, even if the IM server will "queue" the messages for you.

    The main point is that IM is not even close to a viable alternative to E-Mail and it was somewhat off the wall for him to suggest so.

    --
    - It's not the Macs I hate. It's Digg users. -
  18. Re:Outlook by Bobman1235 · · Score: 4, Informative

    I'm not a microsoft support but I think it is a little remiss not to include the next generation of Outlook in your review. It seems to be the "most popular" client everywhere I've ever worked.

    SIGH. About six comments are moderated 3 or better with this exact same sentiment. So not only did the posters not read the article, neither did the moderators. While you can argue that his logic is flawed or that he could have included Outlook EXPRESS, he specifically states :


    The only reason Outlook was even included was to serve as a reference with what is commonly available for the majority of users (which still run Windows unfortunately) today.

    Using the latest Office 2003 would not have done most of them any good, as upgrading can cost hundreds of dollars (or more!), and might not be an option for some time. After reading the review they can, however, immediately decide it is time to try out one of the alternatives, several of which are multi platform.

    Also, I only had Office XP at hand when writing the review, which only helps to better illustrates my point I think.


    ALSO note that the author seems to be focusing on Linux mail clients (or at least AVAILABLE for Linux), which Outlook is NOT (AFAIK...).

  19. Re:outlook 2k3 by Otter · · Score: 3, Informative
    Since you brought it up....

    I use Microsoft Entourage to handle a collection of two IMAP accounts and one POP account. It has a few flaws (randomly stops subscribing to IMAP folders, requires you to download entire messages, including attachments, the address completion seems to include forged spam headers but not half the real senders in my inbox) but on the whole I'm pleased with it. And it's on OS X so there are no worm propblems.

    The Linux readers just don't cut it. KMail, which I've used happily with POP accounts, updates IMAP accounts apparently whenever it feels like it. I'll hit the mail check button an 20 minutes later something might happen. Evolution works relatively well for one IMAP account but won't handle the other at all. Neither feels as smooth as Entourage, neither is as feature complete, and surprisingly neither offers transfer progress methods nearly as complete as Entourage's. (Evolution is especially useless for the latter.)

    I've barely used Outlook, but Microsoft's Mac unit blows the doors off the Unix competition.

  20. Re:No import? by prockcore · · Score: 4, Informative

    Why doesn't Evolution support importing mailboxes?

    Because he's reviewing a severly beta version of Evolution? The version he's using doesn't even refresh the inbox list until you change folders.

    Stick with 1.4.5 (which does support importing mailboxes) until 1.5 becomes 1.6

  21. MUTT sucks the least! by avishal · · Score: 4, Informative

    lesser than pine, lesser than elm, lesser than GNUs and certainly lesser than the stoopid clients compared - Evolution, Kmail, Opera, Mozilla and (hehe) Outlook. Ofcourse, like most other happy mutt users ("happy" is redundant though), I have installed, configured, used and finally uninstalled them all (thanks god its all over). Outlook (hehe) is an exception, it automatically got uninstalled when I deleted windows.

    Some of the reasons why I hate all the non-mutt clients:

    1. WINDOWS BASED: excellent virus support (is that a feature or a bug?) + (correct me if I'm wrong) hardly any fetchmail / procmail / mbox support. BTW, these are not the only reasons for hating (hehe) outlook

    2. GUI BASED: 'normally' heavy on system resources + un-necessary dependence on mouse + need to have an Xserver if you wish to check your mails from your colleague's windows machine (who is another building).

    3. Text Based: either not as fast or not as configurable as mutt.
    - Mutt loads my 9,000 messages (approx.) mbox faster than pine (haven't compared elm/gnus).
    - Searching for a particular messages takes me atleast 1/10th the time on mutt because it allows localizing searches and sorting results. Don't ever challenge any mutt user on this one.
    - Pine/Elm are not colorful, which is a very usable feature I believe.
    - Threading. Don't know if Pine/Elm have it (please correct me if I'm wrong)?
    - Mutt allows keybindings for almost everything. So, when I press F7, I see all messages from my friends; Esc F7 -> everything except from my friends; F8 -> Friends + Family; F9 -> ...

    Reasons why I sometimes hate Mutt:
    1. doesn't have news support
    2. doesn't work if my keyboard is not plugged in (i.e. solely with a mouse)
    3. no group object model (yet to be invented)

    Someone should do the study again.

    --
    v==hal if /wal/; #if (Perl) = agar (Hindi)
    1. Re:MUTT sucks the least! by Noksagt · · Score: 3, Informative

      - Mutt loads my 9,000 messages (approx.) mbox faster than pine (haven't compared elm/gnus).
      This is also a function of how you're loading those messages. I don't know about POP performance. Pine is considerably faster at IMAP. It also supports a billion local mailbox formats, some of which are speedier than others.

      - Searching for a particular messages takes me atleast 1/10th the time on mutt because it allows localizing searches and sorting results. Don't ever challenge any mutt user on this one.
      This will also depend on how you're getting your mail. But I will grant you that the reg exp searches are quite good & mutt probably wins on searching ability. Now if only Mutt could search across multiple mailboxes...

      Pine/Elm are not colorful, which is a very usable feature I believe.
      Pine has color. I have different colors for different levels of quoting setup. I also have it set to mark different colors using filters (so mail from someone I don't know is a different color from someone I don't). You can also make header colors different than body colors (which you can't do in mutt).

      - Threading. Don't know if Pine/Elm have it (please correct me if I'm wrong)?
      Pine threads. I think I may like Mutt's threading better still, but Pine does it quickly & accurately.

      - Mutt allows keybindings for almost everything. So, when I press F7, I see all messages from my friends; Esc F7 -> everything except from my friends; F8 -> Friends + Family; F9 -> ...
      This is one thing I am jealous of. I'm also jealous of the macro language & scriptability of mutt. Finally, you guys have a smaller footprint (though I suspect that the lack of features that Pine has out of the box has a lot to do with that).

      Reasons why I sometimes hate Mutt:
      I would add:
      4. the addressbook is crappy
      5. IMAP features leave a lot to be desired

  22. Give me hooks! by AndroidCat · · Score: 3, Informative
    For new mail notification, I wish that mail programs would provide lots of hooks for external apps.

    I might want to an audio notification--but I might want to first check if (a) I'm sleeping, (b) I'm having a higher priority meeting/phone call, (c) vary the audio notification depending on the email, (d) flash the lights if I'm deaf YIC!, (e) page me, (f) ???

    Granted if the program is open source, I can do what I want, but that's frequently too much information. I just want documented hooks, not a whole parts list.

    Of course, this was a user review.

    --
    One line blog. I hear that they're called Twitters now.
  23. Re:hmmm by Popageorgio · · Score: 3, Informative
    Yeah, XP isn't exactly the "next generation" version of Outlook. I use Outlook 2003, and while I wish the spam blocker and sexy interface had come in earlier versions, the fact is that Microsoft has finally made a strong version of Outlook, and this version (which has been available for several months) is the correct version to compare to other e-mail readers.

    In any case, the test does give a fair shake to the older version.

    My college runs a Windows Exchange mail server, so I'm limited when I look for e-mail clients. Does anyone know how I can shoehorn my account into a reader that will let me compose in HTML? I have to jump hoops to pull HTML into Outlook 2003.

  24. Re:Outlook 2003 - Issues for Admins by Bleeblah · · Score: 5, Informative

    I find Outlook 2003's spam filtering spotty. Sometimes it captures a message, sometimes it doesn't.

    Of importance to admins will be the fact that Outlook 2003 does not play well with some LDAP servers, and it can sometimes throw funny "errors" (warnings in reality) on IMAP mailboxes that can worry lusers.

    The menu organization for configuration/customization/settings for Outlook 2003 is horrible and after using it for months I still have to click through different button paths to find the right panel.

    Outlook is also a huge resource hog, but that goes without saying, given that it is a modern kitchen-sink app.

  25. Re:Next killer app? by IpalindromeI · · Score: 5, Informative

    If my company had it's own internal IM that didn't require public servers out of our control, it may be feasible

    Your company could run its own internal Jabber server. There are lots of clients for the employees, one of which would probably be suitable for or adaptable to the company's environment.

    --

    --
    Promoting critical thinking since 1994.
  26. Evolution by B'Trey · · Score: 3, Informative

    The article claims that Evolution supports only mbox format. This is incorrect. I haven't been able to find a way to force maildir as the default format, but you can click on any folder and convert it to maildir format. Importing maildir format is as simple as dragging and dropping the directories into Evolution's directory.

    --

    "The legitimate powers of government extend only to such acts as are injurious to others." Thomas Jefferson.

  27. Re: Just give me... by cayenne8 · · Score: 4, Informative
    Just give me good ol'Mutt in most cases. I don't need HTML email...just plain text messages. Mutt is highly customizable...works with POP and IMAP..can choose my editor I want to use with it...once you get the keyboard shortcuts down..you can BLAZE through tons of email. Works with mixmaster, pgp...

    Great little tool...

    --
    Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  28. Forcing all emails to plain text by doorbot.com · · Score: 3, Informative
    Blatantly stolen from: http://www.securityfocus.com/archive/1/354844/2004 -02-22/2004-02-28/2

    In Outlook 2002 (aka Outlook XP, aka Outlook 10) and later, you can disable the automatic display of any kind of non-text content by forcing Outlook to render all email as plain text. This is a huge improvement over normal Outlook behavior; besides making Outlook much less dangerous, it spares you annoying markup of all kinds.

    Create the Registry key

    HKCU\Software\Microsoft\Office\10.0\Outlook\Opti on s\Mail\READASPLAIN

    as a DWORD and set it to 1.