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U.S. Army Warns Microsoft To Back Off

declan writes "My CNET News colleague Ina Fried has written an interesting article today about how the U.S. Army has told Microsoft to stop sending free CD-ROMs of Office 2003 to government employees. In what's effectively a cease and desist order, the Army said: 'Your offer of free software places our employees and soldiers in jeopardy of unknowingly committing a violation of the ethics rules and regulations to which they have taken an oath to uphold.' Whoops! Perhaps this is Microsoft's latest way to fight free software at the Pentagon. Remember that just 8 months ago, the Army paid $471 million for Microsoft licenses."

35 of 635 comments (clear)

  1. Yep, it's happening in the Navy, too.... by andy55 · · Score: 5, Insightful


    Yep... I'm in the navy and this new item hit the streets last week (I considered submitting it as a story--oh well). We had guys and civilian contractors in our building getting free copies of office. My hate for ms reached a new high--talking about caught red-handed trying to plant seeds that will secure them--argh.

    Separately, as a member of the military and despiser of the pitiful quality of ms products, I've always been strongly concerned about the military's use of ms products. The military, like many parts of the government, subcontract-out most tech work and implementation. The contractors, with sealed pay rates and support plans, have no problem deploying huge ms flagships at given branch or sub branch of the military (and then forwarding all the licensing bill to uncle sam). In other words, the root concern is that senior military folks that make the money decisions, need to get the job done but don't have a technical background (ie, to them, linux, microsoft, a server, source code, hacking, and TCP/IP are all one and the same). The contractors drum up offers, the military takes one, and--wham--the US gov't is now shelling out to ms in huge numbers and there's no one who looks at and says, 'is this the best way we could be doing it?'

    If you've been around the government, you know what I mean about how scary the contractors are in terms of quality and knowledge when it comes to industrial back-end technologies. I'm on shore tour now, but when I was on my sub, you'd see these people doing a software install by blindly reading out of a SPAWAR procedure. I'd ask them stuff as they went along to gain knowledge and tips, but I usually got back a sheepish "I'm not sure". Grr...

    Andy

    1. Re:Yep, it's happening in the Navy, too.... by andy55 · · Score: 5, Insightful

      I wouldn't mind getting the stuff for free!

      Seriously, what the hell is in ms office that the previous version didn't have that's of huge value? What more "essential" things can be added to a word processor? At the end of the day, bells an whistles don't make content. Call me when ms puts out a version of Office that makes content.

      Andy

    2. Re:Yep, it's happening in the Navy, too.... by Anonymous Coward · · Score: 5, Interesting

      Funny you should mention SPAWAR.... :)

      I work at a SPAWAR Systems Center and it was my understanding that the Navy bought a 'Select' license from Microsoft. So we have been passing around Windows 2000/Office/Visual Studio CDs and just calling up Microsoft licensing to get keys.
      So Im not sure why its a big deal if MS is sending free CDs to the army, I imagine that they have a similar licensing arrangement as we (navy) do.

      As for contractors, my experience has been that they might use windows platforms, but they roll out their own proprietary solutions (like web services, etc.) to lock the navy into hiring them for maintenance contracts. Things that MS has a solution for (dot net for example) may do the job but contractors won't touch it, they offer their own homegrown solutions. Not to say that dot net is great (it isnt) but I think contractors are even worse than Microsoft.

      Unfortunately their is a huge bias towards outsourcing everything to contractors and not trust government workers (I'm a civilian federal employee) to do the job. Most of the money that goes through the center just goes out to the contractors, which I think is a huge mistake. The contractors keep all the technology closed, don't tell us anything useful on how to modify their systems, and expect just fat checks.

    3. Re:Yep, it's happening in the Navy, too.... by momerath2003 · · Score: 5, Interesting

      Eh, just have them use Macs. Surely they won't have a hard time dragging files to the CD icon that automatically appears on insertion of a blank CD-R and pressing the obvious "burn" button?

      --
      I had but a simple dream, to destroy all humans.
    4. Re:Yep, it's happening in the Navy, too.... by neirboj · · Score: 5, Funny

      Why the heck do they need to burn CD's in the cockpit? Shouldn't they be focusing on flying the damn plane?!

    5. Re:Yep, it's happening in the Navy, too.... by Camel+Pilot · · Score: 5, Informative

      Well the Navy has sold its IT soul to the NMCI contract that stipulates that all desktops and servers and office productivity tools will be MS products. All others will be classified as "legacy" applications and will be schedules for rehosting. This includes all things that touch the network - databases, webservers, etc.

      As the deployment is progress they are finding that people do more then send email and write word documents and they have to leave some of the existing infrastructure intact and many have two desktop machines - the nmci email kiosk and the other machine where work gets done. This neither lower costs or inceases security - both goals of the contract.

      Also if they are successful the Navy will be a sitting duck with a monoculture IT infrastructure and a successful exploit will be able to cripple it in short order.

      The NMCI contract is the largest IT contract ever and you hear scant little about it in the press. I sure hope some watchdog group or even the GAO start monitoring the progress of this contract.

    6. Re:Yep, it's happening in the Navy, too.... by WorldRimWalker · · Score: 5, Insightful

      What's the great new feature? The same critical feature that every recent version of Office has provided - compatibility with the latest version of Office.

    7. Re:Yep, it's happening in the Navy, too.... by Karn · · Score: 5, Insightful

      Hang on a second.. If they have to be taught how to burn a CD in Windows, how is that any different than Linux?

      How is that any better than, say, a custom US Air Force version of Linux that has a shortcut on the desktop to a CD burning application or script?

      If you were arguing that Linux wouldn't work on the home desktop, where the users have no sysadmin to fix things, or no tech support person to direct questions to, you would be right that Linux would be too much. However, business and government have both of those resources (usually) and are not an issue. Using Linux isn't a whole lot different from Windows when a competent admin has set up the desktop to meet the needs of the intended audience.

      --


      Why do I keep typing pythong?
    8. Re:Yep, it's happening in the Navy, too.... by rot26 · · Score: 5, Informative

      My productivity will fall to zero when they take my legacy machine away, but it WILL happen. They have determined that nobody is using the NMCI machines BECAUSE the legacy machines are still available. They are fully aware that the NMCI network is pure shit, but the only way it will be fixed is when people actually USE it and start opening trouble tickets to address problems, and the only way people will use them to find these problems is when they no longer have legacy machines. I expect to walk into my office and find it gone any day now.

      --



      To ensure perfect aim, shoot first and call whatever you hit the target
    9. Re:Yep, it's happening in the Navy, too.... by Anonymous Coward · · Score: 5, Informative

      I also work for SPAWAR in an aquisitions branch, but evidently not under the same center as you, since we pay out the nose for each and every MS product (and everything else) we buy. GSA pricing is usually a joke - we end up paying retail for virtually anything IT related. The problem with alternatives is not one of user ability, because as one of the above posters mentioned, the right linux distro would work just as easily as Windows for most navy users. The problem is change (of any kind).

      With very few exceptions, we buy nothing but Windows and Intel for PC aquisitons, since woefully few of the senior engineers and scientists (who really dont deserve those titles anymore) know any different. Since it is so hard to fire a govie, the govt. is bloated with people who haven't meaningfully increased their techincal skillset since they graduated from college in the 70s.

      SPAWAR, at least, recognizes their problem and a few people with a clue are trying to change things. They are trying to clear out some of the good-old-boy cruft and the stagnant dead weight. Some of the fresh-outta-school new professionals (myself included) are trying to exert what little influence we have to push for some alternative platforms and architectures in the work place. I have a few linux boxes up for internal uses and am working on a mosix cluster, among other things. Not much, but I guess its a start, and the bigwigs are starting to take notice.

      We joke that if some monster new windows worm went tearing through the network we would be the only ones with functioning computers. Unfortunately, its probably not so far from the truth.

    10. Re:Yep, it's happening in the Navy, too.... by Geoffreyerffoeg · · Score: 5, Insightful

      If the US Armed Forces are ever defeated (as in we tried hard but they thoroughly pwned us, not as in we pulled out or didn't have the soldiers) it will not be for technological inferiority. It will not be for a strategic failure. The US has spent many, many resources ensuring this is unlikely to happen. It will be for something unexpected and completely unrelated to actual battle.

      If any of the Armed Forces are locked into one platform (be it Microsoft or Linux or...) it will open a wide hole for any cracker employed by the opposing governments. The homogeneity will ensure that something that takes one computer will take them all.

    11. Re:Yep, it's happening in the Navy, too.... by rat7307 · · Score: 5, Insightful

      Yeah, my university has a similar licensing agreement with Microsoft. We get unlimited copies of all Windows versions, all Office versions, and I think a good deal more (haven't needed them, so haven't checked). Of course, we upgraded to that license because Microsoft threatened to sick the BSA on us if they didn't. We were pissed off at the time, but it's actually been a good deal for us in the long run.

      There is something seriously disturbing about your post. Plese re-read it and explain how it is a good deal..

      I read it as 'we were forced to upgrade our software at a co$t or the vendor will sick the lawyers onto us.. but it's a good thing... really... really it is..'

      That to me sums up how they manipulate the customer to get their way...

      It must stop.

      --
      Burma?
  2. thats all well and good... by rootofevil · · Score: 5, Funny

    but can they stop AOL cds as well? stemming that tide is well-nigh impossible.

    --
    turn up the jukebox and tell me a lie
  3. I got one! by weave · · Score: 5, Interesting
    I got two of those, as a matter of fact. They are full copies of Office 2003 and One Note. Not an evaluation, no time bomb, full featured.

    And you know what, there's a reason for it. Others where I work got copies as well, and they are already pushing for us to get an Exchange server. There are many features in the new "Office System" that require server support. When you try to use a feature that requires support on the server, a message pops up about how you need to contact your systems administrator to find out how to enable this great new feature.

    1. Re:I got one! by g4sy · · Score: 5, Insightful

      Totally agree.. it's all just a conspiracy to get Outlook into as many computers as possible. They know that the main battle is being fought over the groupware. Whoever controls the groupware of an organization will have a big influence on the rest of the software installed.

      For anyone who doesn't beleive me, just try migrating Exchange server / Outlook to anything else, and you'll realize the depth of the insidiousness of microsoft mailing out copies of Outlook. They are miring IT department with otherwise good intentions.

      --
      somewhere, on a Big Red Sign:
      if(color==blue){speed--;}
  4. This is the solution we need! by glen604 · · Score: 5, Funny

    Now we just need the Army to go after spammers, SCO, and the like.... and back it up with tanks! lots of tanks!

  5. Dear Microsoft (and Bill Gates), by Anonymous Coward · · Score: 5, Funny
    Could you please send me a copy of Windows XP,
    Office XP, Visual Studio .Net, and any other programs
    you sell? I would like a copy of all of them. You
    know my address.


    Thank you,


    Anonymous Coward

  6. Army official also noted... by Anonymous Coward · · Score: 5, Funny

    ...they had absolutely no interest in AOL's high-speed technology and were threatening unilateral action.

  7. Can I be the first one to state the obvious? by Daikiki · · Score: 5, Funny

    Army: Stop sending us your products.
    Microsoft: What if we don't?
    Army: We'll make you
    Microsoft: You and what army?
    Army: . . .
    Microsoft: Oh.

    --
    I want the fire back.
    1. Re:Can I be the first one to state the obvious? by cybermace5 · · Score: 5, Funny

      I half expected the headline to continue, as in:
      U.S. Army Warns Microsoft To Back Off; Microsoft Masses Troops on Border, Threatens Missile Strikes

      --
      ...
  8. Why hasn't this happened before? by Realistic_Dragon · · Score: 5, Interesting

    If I were to mail unchecked binary files to senior officers and ask them to run them without verifying the contents for trojans, worms or viruses the Department of Homeland Insecurity would likley have me shot in their Happy Fun Camp at Guantanamo.

    And unlike a certain company *I* don't have a criminal conviction, a record of giving things that could hurt national security to the Chinese (Windows source code) or a past history of underhand payments to subvert the political process!

    Where is the justice in that?

    --
    Beep beep.
  9. HUGE NO-NO by FatRatBastard · · Score: 5, Interesting

    My dad used to work in the contracts office in the Air Force and you couldn't accept anything that could be considered a gift. (IIRC there may have been a monetary cap on what you could accept but it was really low; even legitimate things like Christmas baskets or company tchotskes were frowned upon, which kind of weirded out suppliers the first time they dealt with the military since it could come across as rude when an Airman tells you to take your fruit basket home with you). Violation of this was taken very seriously. As big and established as MS is -- not to mention the fact they've dealt with the gov't on a contractual level for over 20 years -- this is a pretty boneheaded move. They should have known better and whoever authorized this should get shit-canned.

  10. Re:$20 Limit... by Realistic_Dragon · · Score: 5, Insightful

    Um. $500 retail is crap.

    Fair is fair, use the same value they do when calculating their "$90000000000 billion lost to software piracy!" figure.

    --
    Beep beep.
  11. Military Guy here by An-Unnecessarily-Lon · · Score: 5, Interesting

    I am a Network Admin Here in AK and I can tell you that one of the most poisonous aspects of .Mil networking is Civillians. The other is the decisions made by Command Sections who are only interested in one thing, Budgets. It sucks being told that your decision base on good sound Tech principles is not what they want to hear because of the cost involved. The free software giveaway came about because a lot of paperwork is created in time with no war. Therefor people have to take their work home to get finished to make deadlines. So leadership said take a copy home install it. The Mil makes you use it. you have to get the work done so you are entitled to a free copy. Integrity is the hardest thing to keep.

  12. OpenOffice? by ErichTheWebGuy · · Score: 5, Interesting


    Wonder what would happen if we all sent OpenOffice.org CD-ROMS to not only the Army, but to other government agencies? Seems like a fantastic marketing idea to me, and I dont think (?) that employees would be breaking ethics rules, since it is free software.

    --
    bash: rtfm: command not found
  13. Re:$20 Limit... by Vo0k · · Score: 5, Insightful

    If it something is sent to me for free, it is um, well, free!

    Here, take this gold bar, absolutely for free, it's a gift. You pay nothing, it costs nothing! And now, about that contract of ours...

    --
    Anagram("United States of America") == "Dine out, taste a Mac, fries"
  14. Also insidious... by Anonymous Coward · · Score: 5, Insightful

    A while back when I was an IT monkey, I seem to remember Office2000 would install Outlook even if you specified not to, in the custom install. And don't get me started on trying to uninstall internet explorer...

    This is why I turned to *nux and never looked back.

  15. Are they writing off the cost? by Wesley+Felter · · Score: 5, Insightful

    For quite a while Microsoft (and probably plenty of other software companies) has been donating software to schools and taking a tax write-off for the full retail cost. Not only is the first one free but it's apparently a tax benefit for MS.

  16. This problem is not government wide. by rindeee · · Score: 5, Informative

    I just returned from days of meetings that involved folks from the NMCI group, NSA, NIST, DoD, NAVSECGRU , CyberCorps and lots of others. I can assure you that within this area of the Fed (cyber-warfare, crypto, security, intel, etc.) that MS is a laughing stock. In the past this hasn't mattered terribly, but you have to understand that now things are very different. NSA/NIST (partnering as NIAP) now set the standard that all other agencies from the CIA down to the Dept. of Ag MUST follow. They establish the common criteria, define new directives and standards, etc. etc. aud nausiem. While MS isn't being thrown out, they are being gelded. It is a matter of time until the attitude held by these folks permiates the Fed as a whole. Linux is being pushed not becuase it's free, but because it's more readily secured. Much talk was bantied about on lots of OSS packages. I personally gave an impromptu class after hours to some of the less technical folks on installing and using Thunderbird + Enigmail + WinPT (GPG). Perhaps Linux/OSS truly is viral. It certainly is spreading as if it were. Keep the faith my friends.

  17. Send back at *huge* MS expense by nacturation · · Score: 5, Funny

    Quoting from the article:

    "Government Entities: Microsoft intends that this product be used in accordance with applicable laws and regulations for the evaluation, use and benefit of your government agency only," Microsoft states in the note. "You may, at your discretion, return this product package to Microsoft at its expense."

    Okay, sending back at Microsoft's expense is easy. Just send it via UPS SonicAir same-day service. Doing a quick quote, from Texas (for example) back to Redmond would cost at least $264.94. Also, be sure to send it in the evening so that nighttime charges apply, and from obscure locations so the extended mileage also figures into the cost. If you do it right, you could get it up into the thousands depending on location (overseas stations?) and time of day. If there aren't any commercial flights, you can have UPS charter a plane just for your CD. Oh, and send each CD back separately for maximum effect.

    When you absolutely, positively, have to stick it to Microsoft.

    --
    Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
  18. DoD rules on Gifts by eodtech · · Score: 5, Informative

    The $20 / $50 rule is one of the key rules on employees accepting gifts from sources outside the government. This information paper is designed for employees of the Department of Defense (DoD).

    1. General rule against gifts. DoD employees are generally prohibited from accepting gifts that are from a "prohibited source" or that are offered "because of the employee's official position." [5 CFR 2635.202(a)]

    2. Definitions. The definition of "prohibited source" includes companies and organizations that do business or seek to do business with DoD. [5 CFR 2635.203(d)] A gift is offered "because of the employee's official position" if it is offered because of the status, authority or duties associated with the employee's Federal position. [5 CFR 2635.203(e)] "Market value means the retail cost the employee would incur to purchase the gift. An employee who cannot ascertain the market value of a gift may estimate its market value by reference to the retail cost of similar items of like quality." [5 CFR 2635.203(c)]

    3. Exceptions. There are about 30 exceptions to the general rule against gifts. One exception, which is called the $20 / $50 rule, provides that an employee may accept gifts of up to $20 in market value per source per occasion, so long as the total market value of the gifts received (under this rule) from one source does not exceed $50 in a calendar year. [5 CFR 2635.204(a)] One may not accept cash under the $20 / $50 rule. [5 CFR 2635.204(a)]

    4. Examples. Here are two examples of gifts that may be accepted under the $20 / $50 rule. First, an employee who gives a speech as part of her official duties may accept a thank you gift having a value of $20. Second, an employee may accept three $16 lunches from a DoD contractor in a calendar year.

    5. Buying down to $20. If you are offered a gift that has a value over $20, you may not "buy the gift down" to $20. [5 CFR 2635.204(a)] For example, if you are offered a $21 ticket to a baseball game, you may not pay $1.00 to whomever is offering the ticket, and then accept the ticket under the $20 / $50 rule.

    6. Combining items. If you are offered two separate items on the same occasion, and each item has a value under $20, and the items together have a value over $20, you may accept one of the items and decline the other. For example, if you give a speech as part of your official duties, and you are offered a $6 coffee mug and a $15 pen as thank you mementos, you may keep one or the other, but not both. [5 CFR 2635.204(a)(Example 2)]

    7. Different sources on the same occasion. Under the $20 / $50 rule, you may accept gifts of up to $20 in value "per source per occasion." This means that the $20 limit applies separately to each company or organization that is offering you a gift on a particular occasion. Here is an example from the ethics regulation.

    During off-duty time, an employee of the Department of Defense (DoD) attends a trade show involving companies that are DoD contractors. He is offered a $15 computer program disk at X Company's booth, a $12 appointments calendar at Y Company's booth, and a deli lunch worth $8 from Z Company. The employee may accept all three of these items because they do not exceed $20 per source, even though they total more than $20 at this single occasion. [5 CFR 2635.204(a)(Example 5)]

    8. Impermissible gifts. If an employee receives a gift that cannot be accepted under the $20 / $50 rule (or any of the other gift rules), the employee must do one of the following (unless the item is accepted by the agency under specific statutory authority). If the gift is a non-perishable tangible item, the employee must either return the item to the donor or pay the market value of the item to the donor. If the gift is a perishable item and it is not practical to return the item (such as flowers or a fruit basket), the item (at the discretion of the employee's supervisor or ethics official) may be given to an appropriate charity, may be sha

  19. What about schools? by gcore · · Score: 5, Insightful

    I bet a school could really save some money by getting those "free as in beer" copies of Office.

    But hey, why should schools save money?

  20. Dear Bill by bgeer · · Score: 5, Funny
    Thanks so much for all the Office 2003 CDs, it was very thoughtful of you to send them by. However, have determined that they represent a threat to national security, so you will have to take them back at once. If you can't collect them all by tomorrow, we will return them to you ourselves.

    Unfortunately, due to the current conflicts our choice of couriers is limited, so we will have to return the CDs by loading them in pamphet-dispersion canisters and dropping them on your Redmond, WA offices.

    Love,
    The Army

  21. Ummm.. yeah. by The+Tyro · · Score: 5, Insightful

    That doesn't square at all with my experience... former Air Force talking here.

    Most pilots are bright folks, they just stumble when confronted with an area where they have no background or training (like anyone). If you're starting from scratch, Linux is just as intuitive as anything manufactured by microsoft.

    Incidently, the Air Force has plenty of tech-saavy people, often in the form of reservists. I've had systems guys in deployed locations who were company-grade officers... but senior software engineers at major corporations, often using linux on-the-job. Many of them hated our reliance on MS products, and looked for ways to use more-functional things every chance they got. Good grief... our NT servers in Saudi Arabia had to be rebooted monthly or they'd simply cease to function (don't even get me started on service packs).

    MS is not the way... it is a way, and that's all you can say. Pilots are more than swift enough to use linux if you gave them a little training.

    --
    Even if a man chops off your hand with a sword, you still have two nice, sharp bones to stick in his eyes.
    1. Re:Ummm.. yeah. by M.+Baranczak · · Score: 5, Funny

      Incidently, the Air Force has plenty of tech-saavy people, often in the form of reservists.

      It's true, they do. Here's one.