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Phoenix DRM Reads Your E-Mail

martensitic writes "eWeek reports that Phoenix has developed a utility allowing users of its laptop DRM BIOS (last discussed here) to 'check their Outlook data on a notebook computer without needing to boot the machine.' Since Longhorn is still several years away, Pheonix is developing their own trusted apps to sell the BIOS to laptop manufacturers. One can only imagine what other innocuous bells and whistles will be used to leverage DRM onto Joe Laptop's machine."

35 of 298 comments (clear)

  1. Talk about a misleading headline! by MrRTFM · · Score: 5, Insightful

    It's not like the BIOS transmits info anywhere else or logs keystrokes. It's seems to be a quick boot access method to get to your PIM data. And, quite frankly - its ABOUT BLOODY TIME.

    Even with a fast 2 gig PC its hard to convince the family to use the contacts database instead of the paper version- takes too long to boot, logon, load the app. Sheesh, it seems as if this type of information access is going backwards these days. The faster the hardware gets, the more bloated the software gets.

    --
    You can't expect to wield supreme executive power, just because some watery tart threw a sword at you
    1. Re:Talk about a misleading headline! by FrostedWheat · · Score: 3, Insightful

      Most laptops have a hibernation mode. Using that, my 486 laptop can be up and running in 1 second.

      Sure it takes a while after that, but hey it's ancient...

    2. Re:Talk about a misleading headline! by lpontiac · · Score: 4, Insightful
      Even with a fast 2 gig PC its hard to convince the family to use the contacts database instead of the paper version- takes too long to boot, logon, load the app

      The article says this is for a notebook computer.

      Maybe instead of this, they should concentrate on making a suspend/hibernate that works.

    3. Re:Talk about a misleading headline! by Anonymous Coward · · Score: 5, Informative

      It's not like the BIOS transmits info anywhere else or logs keystrokes.

      and how do you know that? Has everyone forgotten the last fiasco with this company? for a quick reminder see http://www.cexx.org/phoenix.htm.

      Their PhoenixNET BIOS (circa 2001) would change your home page and search engine, pop up links on your desktop and in your web-browser and would automatically download and install software on your machine!

      And you're going to trust these people with your PIM data?

    4. Re:Talk about a misleading headline! by Eric_Cartman_South_P · · Score: 4, Insightful
      Dude, buy an Apple. Never turn the thing off, just close the lid. Need PIM info? Open the lid and the OS is responsive on a Powerbook before your hand makes it from lid to keyboard. Then just slap the thing shut when done. Try that on Windows and you'll have to reboot after a week at most. I've had my Powerbook go for two months without ever rebooting, opening and closing lid 10 times a day if not more. And never one crash of the OS.

    5. Re:Talk about a misleading headline! by Jahf · · Score: 4, Insightful

      suspend/hibernate always worked well for me during that one or two days that I used the stock Windows install before repartitioning/replacing it.

      However even a working hibernate can take a minute or two to fully restore, as it has to pull up to a GB of data off the hard drive, properly restart devices, and do a doublecheck of config. That means that on my laptop with 512MB RAM and Win2K it took almost as long to de-hibernate as it did to boot (Win2K has an awfully fast boot cycle).

      Restoring a suspend is much quicker, but then again, suspend works (for me at least) on Linux just fine.

      I personally am not happy about DRM BIOS in general, but having quick access to PIM data without a full boot sounds VERY nice, especially if it can be made multi-user. I can definitely see my grandparents willing to do that over having to go through the whole "scary" boot process.

      Plus it gives you a way to leave the machine off, saving power, while still being able to have it quickly boot into an application that guests might want to use.

      Is it a killer feature? Nope. Does DRM blow? Yep. Is it ironic in a funny way that someone is developing an Outlook compatible app that doesn't require you to run Windows because Microsoft is taking so long on their next version? Absolutely :)

      --
      It is more productive to voice thoughtful opinions (reply) than to judge (moderate) others.
    6. Re:Talk about a misleading headline! by ShavenYak · · Score: 3, Informative

      My wife's Inspiron suspends and/or hibernates with 100% reliability. Granted, it's on XP now, but it was fine under 98 as well. In fact, that laptop probably hasn't been rebooted in about a month or two, and that reboot was for updates as well.

      --

      Hey kids, there's only 5 days left 'til Yak Shaving Day!
    7. Re:Talk about a misleading headline! by tambo · · Score: 4, Insightful
      Maybe instead of this, they should concentrate on making a suspend/hibernate that works.

      Agreed completely - and I'll take it a step further: An ideal suspend/hibernate mode will be one that runs on almost every reboot.

      Think about it. Virtually every time your computer thrashes its way through POST and Windows boot, it's doing the same thing it did last time. So why not just use a memory snapshot of the last time you booted? If you haven't changed the startup processes/options or hardware/drivers, it should work fine. If these have changed, then your next reboot reverts to the old method, and then it takes a new startup snapshot.

      Admittedly, the only flaw with this scheme is the Windows registry - this changes frequently with regular program usage. But Windows could keep a registry changelog since the last startup snapshot, and apply the changes after loading the old snapshot. Easy.

      This would lead to like a 1-second boot cycle 95% of the time.

      Now, that's the kind of thing that BIOS manufacturers should be working on, not ring-minus-one DRM bullshit.

      Convincing people to upgrade by allowin ghtem to check Outlook mailbox in BIOS? Are they stoned? Obvious problems:

      • Routine functions might (probably will) disable the functionality. Move your mailbox folder, apply a password, insert multiple user profiles, include some VB ties in the background - hell, just upgrade your mailbox format, maybe through an Office patch... how'd you like to have to flash update your BIOS after upgrading your BIOS?
      • If Outlook is inherently tied tightly to functional code (e.g., VBA), and if your BIOS allows you to run this functional code while checking mail, doesn't this give the functional code access to your BIOS? Half the point of Windows is to protect your low-level resources from malicious code - something that BIOS can't do unless it gets as bloated as Windows! Doesn't this pose a huge security risk?
      • Who really wants this?! This is all of the inconvenience of a stripped-down client, plus all of the bulk of a laptop. It's the worst of both worlds! - If users can wait 45 seconds to check their mail through a full Windows interface, why would they want to use a stripped-down, ugly, bug-ridden BIOS version? Why not just sync your Outlook folder with a PocketPC PDA and read it from your palmtop?
      Sadly, this is completely consistent with the lack of innovation plaguing every facet of the software industry. Increasingly, companies seem to embody the principle that their products are good enough for us crummy users - that the R&D expenditures tied to their profits are better spent on special-interest projects, than on genuinely improving their products. Office 2003 has a ton of document-lock features, useful only to large corporations who want to keep their files away from competitors (and, more likely, prosecutors looking for antitrust evidence...) It has NO use for the typical user. Meanwhile, Microsoft can't get around to fixing Office's goddamn bullets and autonumbering, so it's still a stinking pit of frustrating inconsistency. So this story is just more evidence that the current software market is hopelessly broken.

      - David Stein

      --
      Computer over. Virus = very yes.
    8. Re:Talk about a misleading headline! by dublin · · Score: 3, Informative

      But in suspend, they got such dismal battery "life." I mean, 1.5 hours of battery life for regular use, 8 hours of suspend? I have had my Mac suspended for weeks with no problem. What is so hard about bringing the power use down when the machine is all but off?

      There are two kinds of suspend: suspend to RAM (S2R) (which still requires power for the RAM and may or may not be able to turn of mostly everythign else, depending on hardware and BIOS capabilities) and suspend to disk (S2D), which, of course, can consume essentially nothing.

      This is the difference between "suspend" and "hibernate" in Windows parlance. Most modern hardware fully supports ACPI, since it's a requirement for being MS-certified. Windows, esp XP has excellent ACPI support, but its configuration can be botched up by someone that doesn't know what they're doing - either a user or the factory. The design of Windows' power managment interface makes it far too easy to do the wrong thing. If properly configured, though, the machine will first enter S2R, then, after a certain time (or when the batteries begin to cave in), it will transition to S2D and cut power to an absolute minimum. Sadly, many Windows laptops let the batteries get eaten in S2R mode *before* saving to disk. This is just bone-headed policy, though, not an architectural problem. Users can fix it if they understand what they're doing. (Although, to be fair, the location and size of the S2D file or partition can be a problem, especially if you've increased the amount of RAM and the S2D partition wasn't enlarged to match. (It seems to me *this* is the sort of thing laptops BIOSes shoud be taking care of automatically - when more RAM is detected, check to see if there's enough free space, and if there is, juggle things around to enlarge the S2D partition (sometimes a file under Phoenix-derived BIOSes, making this easier)and shrink the user partitions accordingly. Tricky, but not really all that hard.)

      Linux is still problematic, since it's ACPI support is much-improved lately, but still not really up to the task. So far as I'm concerned, this is still a major area where Linux is just not really capable of playing in the modern world yet - pretty much everything today should have and use ACPI, not just laptops.

      I agree that only Apple makes this whole process work anything at all like it should...

      --
      "The future's good and the present is nothing to sneeze at." - Roblimo's last ./ post
  2. A perfect demonstration... by Jay+Maynard · · Score: 5, Insightful

    Zawinski's Law strikes again.

    --
    Disinfect the GNU General Public Virus!
  3. Solution looking for a problem by Space+cowboy · · Score: 4, Interesting

    Ignoring the various 'Good God what else could they do' responses, do yuo *really* care about the 10 seconds or so it takes to come out of hibernation mode ? Enough to want DRM h/w on your machine ?

    Really ? Good for you. I don't.

    Simon.

    --
    Physicists get Hadrons!
    1. Re:Solution looking for a problem by ducman · · Score: 3, Funny

      I don't have to wait 10 seconds. I use a Mac.

      --
      "We have nothing in common, your attitude annoys me, and your political views are appalling."
    2. Re:Solution looking for a problem by Beatbyte · · Score: 3, Insightful

      lol.

      Thats a great informative post there.

      I don't have to wait at all either. I have a P2 450 with fluxbox and kmail. I paid $150 for mine. How about you?

  4. Cool !!! by Average_Joe_Sixpack · · Score: 5, Funny

    Now I can write an Outlook virus that takes out the system BIOS

  5. So? by lofoforabr · · Score: 5, Insightful

    Why get such a BIOS? Increase BIOS complexity and you will end with a heavy, buggy bios. KISS!
    I, for one, welcome our old great Award BIOS!

  6. I hate to say it... by robslimo · · Score: 4, Insightful

    but with the prevalence of viruses and spam factory trojans contracted via the inboxes of lusers, this may be a case of lesser of two evils. *If I can disable it* then I don't mind.

  7. i see. by SinaSa · · Score: 3, Insightful

    Ah, it allows me to access my Outlook data. Very good. But does it allow me to connect to the net and retrieve new data for viewing?

    --
    --
    The last digit of pi is four.
  8. BIOS Alternatives? by prgrmr · · Score: 5, Insightful

    Open Source BIOS anyone? Prohibitively expensive? Administratively impossibile? Too geek even for /.?

    1. Re:BIOS Alternatives? by ebuck · · Score: 5, Informative

      Try already exists.

      Look at:
      LinuxBIOS: http://www.linuxbios.org/index.html
      OpenBIOS: http://www.openbios.info/
      FreeBIOS: http://freebios.sourceforge.net/
      GBIOS: http://www.agelectronics.co.uk/gbios/

      Some (like LinuxBIOS) have boot times under a second from cold start to mounting / (root).

      Each comes with their own strenghts (and weaknesses). The trick will be to get everyone to adopt a better BIOS than the one pre-installed on their computer. Messing around with BIOS isn't as easy as messing around with a new web browser, so don't expect mass adoption any time soon.

  9. Greatest. Idea. Ever. (NOT) by hoggoth · · Score: 5, Insightful

    Why just Outlook data? Why not extend this idea further. I dont USE Outlook, so I want my BIOS to enable me to check my Eudora mail, engage in ICQ, MSN-MSGR, and AIM chat, check the weather, stock quotes, movie times, and train schedules from my favorite web sites. To support all these things of course, my BIOS would need to bring up a sophisticated operating system... lets call it 'Bindows'. This 'Bindows' would be rather large, so it will need the ability to 'hibernate' quickly and wake up from hibernation quickly.
    Yes, this will be great.
    Much better than what we have now...

    --
    - For the complete works of Shakespeare: cat /dev/random (may take some time)
  10. Whats the point? by dj245 · · Score: 5, Insightful

    With 20 second hibernation restores, are people really so pressed for time that they have to read e-mail from their fricken bios? Leave the bios alone. Bioses generally work fine, are feature packed, and nowadays don't give people problems. If manufacturers need to diferentiate their products they should add usefull features like DVD and mp3 cd playing without booting. These sort of features are for when I am generally not sitting at the computer but just looking at the screen, usually saving the battery life or perhaps noise level (media pc anyone?) If I wanted to read e-mail I would just boot and read e-mail.

    --
    Even those who arrange and design shrubberies are under considerable economic stress at this period in history.
  11. S.m.r.t. by Underholdning · · Score: 4, Interesting

    Ok, so here's what they do. They enable access to MS outlook information (address book, email etc) without having to go through the entire boot sequence.
    That means, your anti-virus product hasn't been launched yet, but you can still read that funny mail telling you to "see this amazing attachment".
    It also means, that they're basically providing an API to the outlook address book. That means, if you can fake that you're really just the BIOS requesting the information, you can make a virus that can access all the information it needs - undetected.
    Some might call this a feature. Other might call this Yet Another Reason To Avoid Phoenix And Outlook.

  12. Been There, Done That, Got Linux... by pandrijeczko · · Score: 4, Insightful
    Not that I think this is a particularly useful feature but why is this any different to booting up in single user mode on Linux (within seconds) and issuing "mail" at the command-line? Or add another second to mount home directories and do a "mail" under a user account?

    I really get the feeling they're trying any old tactics to sell Joe Public the idea of DRM.

    --
    Gentoo Linux - another day, another USE flag.
  13. Causing more problems than you solve? by Stopmotioncleaverman · · Score: 5, Insightful

    Surely this has,if nothing else, the potential to simply create more problems than it solves?

    Solved: Annoying need to wait for a few seconds while my machine comes out of hibernate mode.

    Problem: A plethora of BIOS destroying viruses and worms, spread by email, capable of rendering whole systems useless.

    Given the (frankly silly) amount of worms circulating in today's email, would this really produce a worthwhile benefit? I fail to see how this produces more good effects than bad. If you really, honestly, have such a pressed schedule that you can't wait for your machine to come out of hibernate mode then

    a) You need a less pressing job
    and
    b) What are you doing on /.? :P

  14. file system by Anonymous Coward · · Score: 3, Insightful


    id rather my bios just connected the HD and not actually read data from my files thanks

    what happened to doing a task but doing that task really well

    if writing the bios is simple enough that you have time to add applications then just drop the price, my alternator for my car doesnt include extras with it just does its job cheaply and well

  15. BIOS by r00zky · · Score: 4, Funny

    BIOS: Acronym for Basic Input-Output System


    s/Basic/Bloated/

    --
    I'm a chainsmokin' alcoholic sociopath, so-ci-o-path
  16. No... you have it all wrong... by cnelzie · · Score: 5, Funny

    ...when you boot a computer equipped with this new BIOS you get the following:

    POST

    BIOS initialization

    Nag Screen Asking you if you want to read your email or continue to boot.

    Nag Screen Asking you if you want to read your email or continue to boot.

    Nag Screen Asking you if you want to read your email or continue to boot.

    Nag Screen Asking you if you want to read your email or continue to boot.

    Then you come back to your new computer with your cup of coffee expecting to see your Windows desktop...

    You hit the NO key, which is a combination of CTRL-SHIFT-N-Enter keys.

    Nag Screen Asking you if you are really sure you want to boot into the OS, because you can read your email from the BIOS.

    You confirm by contorting your hands and hitting the combination of keys confirming that you really want to boot into the OS.

    The comptuer boots and you enter Windows, check a few web sites and then check your email.

    Who the heck is going to use this? This seems like that 'wonderful' push technology that MS pushed so many years ago that turned out to be something nobody wanted.

    It's like the new "2-Stroke Gasoline Engine Powered Toothbrush". Sure, it might be more powerful then a plain old battery powered toothbrush, but nobody wants that stinky gasoline exhaust smell in the morning, plus it brushes to 'well' that the enamel on your teeth is removed after one use...

    --
    If you ignore the other uses of a tool, does that make the tool less useful, or you less useful?
  17. Wrong tool for the job... by perly-king-69 · · Score: 4, Insightful

    Use your PDA for storing contacts, not the PC?

    --

    --
    This sig is inoffensive.

  18. Wow! by inteller · · Score: 3, Funny

    So is there any way I can erase and use that 200Mb BIOS that it's going to take to cram in Outlook?

  19. DRM reads my email? by SatanicPuppy · · Score: 4, Funny

    I thought that's what we had the FBI for?

    --
    ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
  20. Basic?? by Stiletto · · Score: 4, Insightful


    BIOS - Basic Input Output System

    What does checking Outlook email have to do with _Basic_ Input or Output? Why don't they keep going and put a spreadsheet in the BIOS while they're at it?

  21. BIOS means BASIC, damnit. by RedShoeRider · · Score: 5, Insightful
    BASIC Input/Output System

    From someone who did, once, inadvertantly flash a bios with the wrong firmware and have to go though the hell that ensued to get a new firmware chip....the idea that the BIOS can directly connect to potentially damaging information is downright frightning. Imagine the potential if they allowed dynamic updating (think windows update), and the hell that could ensue if someone figured out how to hack its updating system.

    Perhaps those email-hoxes of old about a virus completely destroying your computer were actually profetic.

    --

    Chris Knight is my hero.

  22. Actually provides access to COPY of Outlook Data by peterjt · · Score: 3, Interesting

    I've read elesewhere that all this is doing is making use of an Outlook "extension" that, on a regular basis COPIES data from Outlook to a seperate area that the "quick check" application in the BIOS can access.

    So really, saying that it's providing "access" to Outlook data is slightly misleading. It's actually providing BIOS data to a "shadow" copy of the Outlook data

  23. and what happens when.... by schodackwm · · Score: 3, Interesting
    an unauthorized someone gets hold of your passworded laptop? Is it possible that you have mail or addresses that you don't want to share with thieves?

    I don't see any p/w or other protection mentioned in the PIM-in-NSBIOS (Not So Basic I/O sys)... so now I'm gonna need a dongle to secure the data?

    Amen to all who said vendors should leave the BIOS "basic."
    --
    [this sig has been trunca
  24. So called trusted computing will result in... by Fuzuli · · Score: 4, Insightful

    birth of new companies, or rise of small ones. Why ? because i will certainly prefer a bios with no crap built in, and many others like me, will create the demand for such computers. Even if most players in hardware scene prefer to sell "secured" products, there will be a huge demand for clean bioses and computers.
    Remember what happened when overclocking became something that most guys at least wanted to try ? One by one, all motherboard manufacturers (except Intel of course) began to produce models that allowed better support for overclocking. Now it's easy to modify bus speed by a precision of 1 mhz or something if i'm not wrong. No jumper mess or other weird tricks are necessary ( i remember taping of some parts on my celeron 300 to have 2.4 volts)
    So, MS or whomever supports this kind of movements will create a huge push for migration to more open systems. It's not hard to guess that all major apps will suddenly refuse to work on "untrusted" computers. So, that will create another great oppurtunity for open source software, for it'll possibly be the only option to work on "clean" computers.
    So there is a strong possibilty forusers migrating to "open" alternatives, which may create a nice **ck y*u effect to MS and supporters of such "trusted" environments