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Spyware Becoming Worst Tech Support Problem

Posted by michael on from the brought-to-you-by-microsoft-windows dept.

teknurd writes "Wired has an article about the growing problem of computer users having to call tech support to get help removing all of the spyware on their computers. 'The fast-growing phenomenon is already responsible for more than 12 percent of all technical support calls in Dell's consumer hardware division, the biggest category of complaints this year, company representatives said.' Personally, I have had to remove this plague from the computers of several friends and family members."

2 of 814 comments (clear)

  1. No Suprise by two_stripe · · Score: 2, Redundant

    Spyware can be a real prick to remove, people just cant do it themselves, even competent computer users.

  2. USE FIREFOX!! by Concrete+Nomad · · Score: 0, Redundant

    www.mozilla.org Download FireFox. There is no foolproof software to prevent people from downloading Bonzi Buddy and Gator. Ad-Aware and a good virus program should take care of the rest.