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MS Sales Growth Limited by Delays in Windows

Alien54 writes "As reported by Bloomberg, Microsoft Corp.'s sales growth will probably drop below 10 percent next fiscal year for the first time because delays in the next version of Windows have created the longest-ever lag between releases of the software. They go into some detail on how the lack of new products also hurts multiyear subscriptions, because clients that buy the contracts expecting to get product upgrades may not renew if new items won't be available for a while. Didn't someone say once that they have enough reserves to last 5 years without any sales at all?"

16 of 308 comments (clear)

  1. How much? by LaserLyte · · Score: 5, Interesting

    I wonder how much Longhorn is going to cost exactly? A combination of Microsoft's obviously declining userbase and 5+ years of development costs needing to be covered is going to mean Longhorn's pricetag will have to be pretty steep if MS is going to profit directly from it.

    Hmm... the article claims "Windows runs 93 percent of the world's personal computers". That's way more than I would have guessed. How is that measured exactly? And who by?

    1. Re:How much? by LaserLyte · · Score: 5, Funny

      And...of course, this is after I've bought my nice new 6GHz/2GB/1TB machine to run it on :)

    2. Re:How much? by msim · · Score: 5, Interesting

      Even taking the inflation costs into account, haven't the costs of windows ballooned disproportionately since the days of windows 95?

      I mean Win98 was a bit of a hike, WinME (i never even walked past it in a shop, i'd take a detour) presumably shot way up in cost. Then they extolled the virtues of Windows 2000 (which i admit was the best they've released thus far) as the start of the merger of consumer OS and Business OS.

      And now they are wallet raping everyone with XP. LaserLyte may well be right about the costs going even further up into the stratisphere. No matter what people say though, i just find it a bit difficult to get my head around paying so much frickin money for something as intangible as software.

      I'm sure that if they lowered the cost of the software somewhat, then they'd be able to cash in on the people that originally thought their software too expensive (and thusly found a mate with a cracked cd of Latest-funky-jive (TM) operating system.

      Sure as shit on a stick they'd have my attention and i'd consider buying Microsoft Software if they made it more stable and cheaper. And that's saying something!

      --

      Life is like a box of chocolates, you never know when your gonna get food poisoning.
    3. Re:How much? by Jane_Dozey · · Score: 5, Insightful

      It won't be free, the cost will just be included in the bottom line of the new PC.
      I wonder if the price of PC's will go up, or if the OEM licences will be proportionatly cheaper.

      --
      Silly rabbit
    4. Re:How much? by teamhasnoi · · Score: 5, Funny
      mm... the article claims "Windows runs 93 percent of the world's personal computers".

      I'm afraid that's a typo.

      It should read "Windows ruins 93 percent of the world's personal computers".

      Thanks.

    5. Re:How much? by nightgeometry · · Score: 5, Interesting

      Hmmm, I bought a mac recently. When i went into the local apple dealer to try and get one they had a 4 week back log, *too many* people buying them.

      I sat in the shop for awhile, playing with the macs. While i was there about 7 people came in, same as me, always used unix or windows, and wanted a mac. 7 people, but i left after 45 mins (admitedly it was a saturday morning).

      I know more and more people buying cheap (ish) iBooks, first time mac users mostly. It seems to me that mac use is going up quite drastically.

      Could just be I'm seeing more of them as I am looking, if you get what i mean.

      *shrug* just thought I'd say.

      --
      The best is the enemy of the good
    6. Re:How much? by Gortbusters.org · · Score: 5, Insightful

      Selling software is all about markups. Even with a good sized and well paid development team, you only need to make a few million before you cover the cost of R&D. Through in marketing, support, training, etc and you've maybe at most doubled (5mil to 10mil lets say). For all software giants, this is probably a drop in the bucket. They probably have their bread and butter products that gross in the hundreds of millions. That's all US owned development. Imagine if 90% of your development was outsourced, you just grow your profit margin even more. But hey, that's just business as usual...

      The real rip, as you point out, is the surround support that Windows brings. It takes SO much to get a productive system, and even then you can experience disaster..... here's one scenario I'm sure you or someone you know has been through:

      You call up Dell and have a spanky new PC delivered. But, you don't dare plug it into the network because you didn't get the latest virus scanner with it. So you go out, buy the virus scanner, hook everything up and start to surf the web. Assuming that you don't pickup a new virus between when you connect and when your virus scanner updates itself, you are probably 'OK' for a while.

      Now of course there are almost no applicatons on your new computer. Minesweep, Word Pad, Paint... bleh. So you go get Office, buy a handful of fun computer games, PhotoShop, Quicken, Turbo Tax and you're finally starting to get use out of your computer.

      As time goes on you use your computer as normal. Sometimes it hangs, sometimes a program crashes, but hey that's ok as long as there isn't a blue screen of death. At some point, you start to notice pop-ups. First a couple, then like 4 or 5 whenever you open up IE. Maybe your virus scanner didn't find them! One of your techie friends say that you got 'adware' or 'spyware' or something that's like a virus, but not harmful -- just annoying.

      You find something like PestPatrol and download the free version. To your suprise you have 50-100 adware/spyware programs on your computer. Oh wait, you can't clean them unless you pay another 60 for the registered version. You buy it, you clean it, but for some reason things just keep coming back.

      As time goes on you probably end up doing 1 of 2 things. First, someone might tell you it's good to reinstall Windows every year or so to "clean things out." Another option is that you just oculdn't get rid of that last virus/adware/spyware. Not being a techie, you find some directions, execute them wrong, and the system won't boot anymore. Tech support (you did get the 3 year warranty right?) says they will have to reload your systme.

      Depending on if your re-install was planned or un-planned you might have saved data or not. The worst case scenario is of course that you do your re-install but you are missing all your applications! You downloaded the software instead of getting the CD... You didn't buy the upgrade service, you don't have your old license key, they don't offer the old version, and no discount on the new version....

      Moral of the story, Windows seems to be a good way to pay a lot of money for things just to get a system that is actually useful to you. Also, with a system prone to re-installations you open yourself up to upgrade package fees or buying the same software multiple times. This whole scenario could have easiy been a Linux user, but the difference is the availability of free software and initial costs.

      --
      --------
      Free your mind.
  2. This may be a good thing for Linux. by karmatic · · Score: 5, Interesting

    Depending on how well the Distribution creators handle this, this can be a blessing or a curse for Linux. Generally speaking, companies want equal or better features before they consider switching (equal, if price is the main concern - better, if it's not).

    The long delay between releases will give Linux a chance to improve itself, and present a better alternative to Windows, with more features, better security, and a lower price.

    However, this can also be a curse - MS is taking their sweet time, and this may be due to fixes, or it may simply be that they are developing stable, great features. If Microsoft releases a slew of new features which businesses find to be essential, Linux will once again be playing the "catch up" game.

    It will be interesting to see how this plays out over the course of the next few years.

    1. Re:This may be a good thing for Linux. by g0qi · · Score: 5, Insightful

      I keep watching them say it's all going to be done right, and from the very beginning I knew they'd do what they'd always do. It's like an addictive disease.

      I'd be careful in discounting MS. A wait time of nearly 5 years is the longest, considering they're not exactly rewriting everything and the kernel like NT. Even NT, from scratch, took about 4 years to get done.

      This is the time for Linux

      I agree it is. But don't short-sight yourself. If your whole selling point relies on that the next version of Windows is absolutely going to contain critical kernel flaws, then something is wrong with your argument.

      Everyone is getting sick of Microsoft's incompatibility with standards.

      Everyone at Slashdot is. Slashdot is not exactly the online journal of choice for Joe Sixpack. Stop kidding yourself, and understand your competition seriously.


      I post this from a Fedora machine, and I love GNOME. But it's sickening to see how dismissive most geeks at slashdot are when it comes to anything about Microsoft. The first rule of war is "Know thy enemy well".

      --
      Yea. I know.
  3. Re:Well, maybe not the first time... by Sexy+Bern · · Score: 5, Funny
    pushing numbers up my moving revenue

    Is that legal?

    Does it hurt?

  4. This has ripple effects on other businesses. by Anonymous Coward · · Score: 5, Interesting

    My company does Windows consulting primarily, but we do have two Mac guys (one of whom is me) who handle the art departments at large corporations, among other Mac-based clients.

    Company management has been concerned for some time that the 'project' aspect of our business will take a nosedive during this long period between major Windows releases-- many of our clients have already upgraded to Windows 2003 server and have mostly XP and 2000 client workstations that won't need replacement for a few years. With the Longhorn delays adding up, the Windows integration side of our business is facing something akin to a nuclear winter.

    In light of this, we just had a long meeting yesterday about things we need to do to bring in new Mac clients and otherwise grow the Mac side of the business.

    Hopefully, Apple will take advantage of Longhorn's long gestation period as well.

  5. Microsoft has some challenges ahead by ites · · Score: 5, Insightful

    Delays in Windows are only one problem.

    Some of the other serious issues Redmond is facing:

    1. Worms/spyware/viruses destroying the home market

    2. Lack of reasons for further upgrades to Office

    3. Enterprise shift to Linux

    4. Consolidating competition from IBM & Novell

    In general terms, their problems stem from having cornered the market for a product that is almost out of fashion: high-cost, complex (and thus insecure) software. People need low-cost, secure software.

    Their best hope is to produce an interim release of Windows 2000 that has been seriously upgraded in terms of security. But even then I don't see how they can survive the commoditization of their core market.

    5 years' budget goes awfully quickly when you are used to double-figure growth.

    --
    Sig for sale or rent. One previous user. Inquire within.
  6. As an insider for Microsoft by Anonymous Coward · · Score: 5, Informative

    I am posting anonymously for obvious reasons.

    I can safely tell you to expect a "SE" version of Windows XP by December of this year. It will have some enhancements and adjustments, plus it will also have a new media center-like program included.

    Expect an announcement in the next two or three weeks.

  7. Dropping Hits -- MS Records by Eberlin · · Score: 5, Interesting

    So we're used to having MS release a new hit cd every two years. By hit I mean boy-band tracks hastily cobbled together and pushed out the door to an awaiting fanbase. (look, how else do you explain it?)

    Ballmer and Gates make press conferences touting their new hit singles like "A New Outlook" and "DRM - Quicker Than A Ray Of Light" -- but of course you can't just buy the singles. You have to buy the entire CD...and good luck trying to get rid of the tracks you don't want.

    Now people started complaining about how their hits aren't put together well so they decided to finally take it slow, spend time at the studio, and actually sit down to make good music. The fanbase was like "awwww, you didn't have to do that!" while the critics were "riiiight, like they'd REALLY do that."

    Then MS realized they're not going make the 2 year cycle deadline so faster than you can say "oops, I did it again" they start tossing out stuff they were promising to deliver. Their new hit "Palladium Blues" may have to wait. That new Filesystem track that you could Tae Bo to -- gone.

    So what's left? Probably a complete rehash of their latest album. Maybe they'll P-Diddy some of the stuff Apple released a few years ago. Toss in a reworked "IE Blockin' Da Poppas" along with Ballmer's dance moves and the fanbase will eat it up like a warm leftover casserole.

    As for me, I'm a critic, not a fan. I'll stick to my GPL's Greatest Hits cd. You know, the one that comes with the "I Honk For Herring" sticker and a video of Stallman singing the "Hacker Song." I must say I passed on the Torvalds In Speedos poster, though.

  8. Many Small Things by Jameth · · Score: 5, Informative

    Microsoft is currently threatened by a barrage of minor issues which add up to something serious when combined.

    1) Lack of new products prevents sales and damages customer loyalty.

    2) Severe worms damage customer loyalty, increase costs in maintenance and customer service.

    3) Competing products getting stronger with OS-X on the desktop on Linux both embedded and in servers cut into what sales they would have.

    4) Strong competition generates press for opposing sides, making them appear less innovative than they want to.

    5) Constant lawsuits present a steady sapping on resources.

    6) Constant web-popups make IE seem sad in comparison to Firebird and Opera, as well as a lack of features being painful. This detracts from their general appearance and aids competitors.

    7) More people are satisfied with their current systems and are just refusing to upgrade.

    8) Piracy of windows is staying widespread despite product registration, and the lack of legitimate copies is adding to the virus issue.

    9) The next version of Java is looking stronger than .Net and reasonably fast, preventing their newest system from completely stealing Sun's thunder. Once again, damaging credibility.

    10) Although X-Box started gaining on the other consoles finally, all the competing systems are starting to push even more for handhelds, and likely integration between the two, resulting in an aspect where the X-Box will be lacking.

    11) The G5 chip is the first time that a Macintosh processor has been seen as competitive with the top Intel chips, further undermining their superiority.

    12) The iTunes music store is still unrivaled, re-solidifying Macintosh as the OS for multimedia, along with programs such as FinalCut and Garage Band and products such as the iPod.

    13) Governments are starting to strongly consider open standard, raising the lobbying costs for Microsoft and potentially requiring some new file formats to be supported by them.

    14) OpenOffice.org shows a technically capable alternative to MS-Office. Where MS-Office was once clearly on top it may have to start fighting for its place soon. Also, the latest version of MS-Office, MS-Office XP, doesn't run on as old of hardware as OpenOffice.org, so many people with old Windows systems have an alternative upgrade line, as opposed to being locked into upgrading computer, OS, and office suite all at once.

    15) Many large contracts for Linux have been seen recently, harming Microsoft's public image more.

    There is other stuff, but I can't think of it at the moment.

    I would say their strongest pieces at the moment for increasing sales are .Net, the X-Box, and WMA with DRM. MS-Office and Windows are still their biggest products, but they can't increase in sales very much.

    Their OS is just not going to be ready before 2006, so it cannot stimulate a recovery. What they need is something to make it worth the wait. .Net is that, as it has very much promise and says something about how much total change will come with their next OS release. Also, .Net can compete with Java somewhat, helping them in a buzzword cattle.

    MS-Office was traditionally their big seller to tie people into their systems, but it's basically finished up. They have very little room to improve. Most of the improvements that could be of value cost more to develop than they will bring in sales (better type-setting control and similar advanced features) or will have a huge risk of damaging their current monopoly (a new office suite can have a radically new UI and be easier to use without losing customers).

    X-Box, on the other hand, is totally up-and-coming and is technically superior to the competition. If they can get the X-Box2 out in a timely manner, they can get press about being innovative, they can get a rush of sales from nowhere, and they can stimulate their gaming division, giving them a third strong arm to thei

  9. lies, lies, and more lies by agwis · · Score: 5, Funny
    hey go into some detail on how the lack of new products also hurts multiyear subscriptions, because clients that buy the contracts expecting to get product upgrades may not renew if new items won't be available for a while.

    You /., linux zealots, and Windows bashers never present the true facts. Windows may be closed source and proprietary but there are many programmers that contribute freely to Windows. Just in the past month alone I've received all of these updates at no extra charge:

    • W32/Lovgate.x@MM!122880 05/06/2004
    • W32/Bagle.ab@MM 05/06/2004
    • DDoS-Chessmess 05/06/2004
    • BackDoor-CBA 05/05/2004
    • W32/Sdbot.worm.gen.o 05/05/2004
    • Exploit-LHA.demo 05/04/2004
    • W32/Sasser.worm.d 05/03/2004
    • W32/Netsky.ac@MM 05/02/2004
    • W32/Sasser.worm.c 05/02/2004
    • W32/Sasser.worm.b 05/01/2004
    • W32/Sasser.worm.a 04/30/2004
    • W32/Gaobot.worm.ali 04/28/2004
    • W32/Netsky.ab@MM 04/28/2004
    • Passreveal 04/28/2004
    • W32/Bagle.aa@MM 04/28/2004
    • Qhosts.apd 04/28/2004
    • W32/Misodene.b@MM 04/28/2004
    • Exploit-MS04-011 04/28/2004
    • W32/Misodene.a@MM 04/26/2004
    • W32/Netsky.aa@MM 04/26/2004
    • W32/Bagle.z@MM 04/26/2004
    • W32/Vavico.worm 04/23/2004
    • W32/Gbot.worm 04/22/2004
    • PWS-Iyus 04/22/2004
    • W32/Blaster.worm.k!backdoor 04/21/2004

    Not only that, but I received a new browser enhancement called mywebsearch, a free time synchronizer called precision time, and I can check the weather anywhere with my new (might I also add...free) weatherbug program.

    I understand that we can expect a ton more free programs/upgrades like the above when longhorn comes out. Quit bashing Windows and admit that more free programs/upgrades are available for us Microsoft users than you Linux/Mac users!