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Netgear's Amusing "fix" for WG602v1 Backdoor
An anonymous reader writes "Recently Slashdot reported that the Netgear router has as WLAN backdoor. According to this report by the news service of the German publisher Heise Netgear "fixed" the problem with a firmware update. And what is the fix? According to Heise, they didn't remove the backdoor at all. Instead they just changed the login information! They replaced the old user name 'super' with 'superman', and changed the old password to '21241036'. "
I don't think there's anything amusing about this at all. I think the owners of these units should file a class action lawsuit, though i'm not even sure that's possible due to the EULA. If the EULA does get in the way then
I think it's time the government steped in to protect the consumer and started making companies liable for acts as stupid as this. This just isn't the way a responsible company behaves.
Simon.
I've done it with other types of binary files, but never tried with firmware.
Anyone try this?
I am so irritated I don't know what to say. Seriously, How can netgear expect people to trust them again, is there any way to repair their reputation?
The blackhats that subscribe to
i sc losure
http://lists.netsys.com/mailman/listinfo/full-d
knew about this on irc for a while.
EU via interpol desires, and us's NSA/NRO both desire various entrypoints.
cisco's fiascos may be a trend. This netgear is only the tip of the iceberg I bet.
I realise that this is a bit redundant, but I read the slashdot artile linked to, and what to I see but:
Re:Fixed in new firmware, available here: (Score:3, Informative)
by Chucky B. Bear (785810) on Saturday June 05, @03:10PM (#9345433)
I've just upgraded to the latest firmware. It is NOT FIXED!!!! They have simply gone and changed the username and password to something else. There is STILL a default superuser account with password.
(You can find it yourselve by just taking similiar steps as in the securityfoces article.)
Maybe reading slashdot sometimes would be a good idea.
I am amused. When I say the headline I just about died laughing. The sad part is that most people that have a Netgear router aren't going to update the firmware, and they probably don't even care or understand the issues involved. Further, what about all those units that are on the shelf somewhere? The problem is that Netgear has admitted now that they are not interested in security and they are not offering a secured unit. I was amused when I installed one for a friend -- she had bought the unit. No user name, just a password. I am thinking that IEEE or ANSI or whoever should adopt a standard for baseline security for routers. That way even an idiot that wants to have an open WIFI device won't have to worry about some Wardriver taking over his device. Well, all I can say is that I am happy that I was not the executive that made the Superman call.
The views expressed are mine own and do not express the views of my employer.
Was anyone else reminded of some of Mitnick's work where he'd call the manufacturer of the equipment to get the backdoor password? That most of the people using it didn't even know it had? And they gave it to him over the phone...
I am disrespectful to dirt! Can you see that I am serious?!
My experience with Netgear products has led me to believe their quality has diminished dramatically.
IANAL, but I seem to recall a lawyer I know telling me that with product liability, a company is liable if due diligence is not performed to fix an issue when a known problem exists. Of course, the trick becomes can you call changing a username and password due diligence? I feel certain every computer expert in the world would say no.
Why on EARTH is this not literally considered a criminal offense for a company to do?
Just how many criminal laws do you think we need? Seriously. Do you think we need another one?
There's no doubt in my mind that the vendor would be held liable for damages if anybody were harmed--financially I mean--by this kind of thing. But should somebody really go to jail over it?
Geez. And I thought I was a fascist.
I write in my journal
By issuing this form of a fix, Netgear is stating that they are not just incompetent, they are deliberately so, and they think everybody else is as stupid as they are. I've rarely seen such negligence and contempt for customers. Well, not that rarely: The Winnuke Patch
Now, I'm not going to even start discussing whether the product *should* have a backdoor. There are many reasons for including them, and many obvious reasons to not.
What I want to know is, why bother with user names and passwords in the backdoor? An SSH tunnel using only public key authentication would pretty much solve the problem of someone examining the firmware for the login information. You could also include multiple keys and provide a public key revokation server that the units automatically update from, as well as a general key update server that the units will grab new keys from using a callback mechanism (to guarantee that the key update servers have a valid private key for connecting to the unit).
Doesn't having the username and password in the clear mean that anybody who knows how to use a Hex editor can make their own patch? Just find those two strings and change them to something else, or better some sequence of bits that don't map to text.
Is there a checksum or CRC check in the firmware loader on the router that keeps you from being able to do that?
Ever dream you could fly? Get up from the Flight Sim. I Fly
The interesting thing about liability is that if they have some control over your routers, then you can hold them more liable than if they had no control. Further, now that everyone knows they can 'dial in' then hopefully customers will pester them to fix their products remotely instead of spending hours on the phone. In the end a backdoor is *much* more work than a product without one.
Silly programmer, backdoors are for script kiddies.
-Adam
I do.
:-)
In fact I drove all possible candidates for several days before I bought what I have now. It is quite easy. Every time you go on a holiday rent one of the candidates for "next thing to buy". You get to see it in all of its "glory" - lowest spec, run down by tourists and badly maintained. If it is still OK you go and buy it. You may suffer some minor discomfort compared to renting "the old familiar", but you save a lot of money
I also do the same stuff with computer equipment. Buy, test drive if it is shit - return. It is quite easy to do it in EU due to distance selling regulations. You are entitled to a free return no questions asked of anything you have bought over phone or Internet within 1 week after purchase. This limits you to internt purchases, but once you add this along with observations of company kit you are reasonably well positioned to get the right stuff...
Baker's Law: Misery no longer loves company. Nowadays it insists on it
http://www.sigsegv.cx/
I recently bought several 24 port switches off of ebay. There was no way to reset the password, but calling up tech support, and providing a small amount of proof that I did in fact buy these switches, they provided me with the backdoor username/password.
:(
It's documented on their website that they do have a backdoor password, and what you need to do to get it. For me, it took a single email (ebay end of auction), and a 5 minute phone call to get the backdoor.
This would be fine, if the backdoor only worked on the serial console, but nope.. Works fine with the web interface too
Someday, somebody from Netgear is going to have to explain that to a judge and jury. And it's not going to go over well. Once might be considered ordinary negligence. But the second time moves it into the "gross negligence" category: "an act or omission in reckless disregard of the consequences affecting the life or property of another."
I would think under current laws that installing an undisclosed backdoor onto someone elses property would be akin to using a trojan to allow access to anothers system. Just becaujse they sell the system does not give them the right to access to it after it is sold. I can see no beneficial reason for this as most consumer routers have a hardware reset that reloads the factory defaults.
Sorry, teleporters just kill you and then make a copy. A perfect, soul-less copy.
I did the same thing. Was going to buy a specific car, and my wife and I loved it during the test drive -- so we rented one for a week's road trip. By the end of the first day, we HATED it, and couldn't wait to return it.
We then rented the car we ultimately bought, and it's been so good to us, she's still got the first one, I bought a second one, and I have since traded it in for a high-performance version of the same. Whee!
And no, I'm not going to tell you the cars, but I'll give you a hint: the one we hated rhymes with bored locus, and the one we love (sort of) rhymes with grease-on ben-tra. Hard to rhyme with car names that are invented words. Heh.
Maybe somebody could make a program where:
- User opens program
- User points program to firmware file
- Program opens firmware file and replaces the hardcoded passwords with gobbleygook that is different each time the program is run
- Program writes new firmware to disk
- User reflashes router with firmware patched by program
This seems like a good potential short-term solution to me...Karma: Excellent (fuck, even in the future moderation doesn't work!)