Virtual MMO Currency Trading Crippled By Fraud
Thanks to Terra Nova for pointing to the Gaming Open Market website, home of "the next generation of [MMO] game commodity trading", where there's an announcement that: "Until further notice, Gaming Open Market will be closing its doors to all game currency trading except Second Life." There's more information in a post at the official Second Life forums, where Jamie Hale explains: "Yesterday, I had a user breeze through spending over $3000 USD on [EVE Online] and [Star Wars Galaxies]. Immediately after taking delivery of the ISK and credits, he reversed all the payments, claiming he never received the goods. This is a well-known loophole in PayPal's seller protection policy. Basically, I have no recourse at all. PayPal accepts no form of proof of delivery except physical waybills (UPS, FedEx, etc)."
Quit messing around with Paypal, and call the District Attorney where the guy lives.
He has admitted he commited fraud, get him arrested and see him in court.
What you need to do is ship a cd to the buyer with the codes to access the virtual items/characters.
That is a physical delivery, and paypal WILL support you and help you solve your problem. Very sad that you had this problem, but you need to make sure to use any/all services you subscribe to your advantage and not blindly trust in your customers. There are a lot of people that will do you much worse than a couple thousand given the opportunity.
Yep, if a theif is able to steal something, he should be entitled to keep it and go free. I'll try that line the next time I "teach Best Buy a lesson."