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PCs Use More Sick Days Than People

lunarscape writes "ZDNet is running an article about the 'absentee' rate of PCs in various UK workplaces. According to the article, while the average employee was out sick seven days a year, the average PC was inoperable due to a virus nine days a year. The article also discusses junk e-mail's impact on productivity, with one business reporting that 99.84 percent of all incoming mail is spam."

44 of 306 comments (clear)

  1. My computer is perfect by Anonymous Coward · · Score: 5, Funny

    It never has any problems and is always worki

  2. Traffic stress by SIGALRM · · Score: 5, Funny

    42 percent say they found it less stressful fighting their way through rush-hour traffic than finding legitimate e-mails among the spam

    Living in Seattle, they might think differently.

    --
    Sigs cause cancer.
    1. Re:Traffic stress by paranode · · Score: 5, Funny

      Is there less spam in Seattle??

      :)

    2. Re:Traffic stress by Alexis+Brooke · · Score: 5, Funny

      Bah. Try sorting through your e-mail while sitting in rush-hour traffic. And do it with a rabid wolverine in your underwear. Then talk to me about stressful.

      --
      This is a special excite .sig
      This
  3. Weird comparison by Anonymous Coward · · Score: 5, Funny

    I can't really remember the last time I got sick, but I'm pretty sure the treatment was not to re-image myself.

    1. Re:Weird comparison by Anonymous Coward · · Score: 5, Insightful

      knowledge != intelligence

      I am sick and tired of listening to "nerds' spout out this nonsense. Just because you can compile a kernel or know how to program in 10 different languages does not mean you have some high level of intelligence.

      Intelligence is about application of logic. Intelligent people have more of a capacity to understand logic. I am not saying the slashdot croud isn't generally more intelligent than your typical person but computer dorks in all my cs classes think that they are all a genius (while they have trouble with calc 1 and other liberal arts courses). I see this in hundreds of posts on slahsdot. Most people here are mediocre. Just because you are a nerd does not mean that you have attained a more enlightened state. It just means that you have interests in something society unjustly characterized as "special" or "complex." Just about anyone can learn how to do most of the crap we know how to do. They just don't enjoy it as much. And so I Ramble On....

      I can't stand elitists.
      I wish i was registered so i could see how much i am flamed.
      T

    2. Re:Weird comparison by Smallpond · · Score: 4, Funny

      I can't stand elitists, either. That puts you and me in a special class, right?

      As for nerds being enlightened, study this koan:

      A software engineer had an impending deadline. As she worked
      she found that the investors were closing in threatening
      a takeover and layoffs. The night before the deadline arrived and
      the engineer was late at work, when she found a basic flaw
      in the architecture of the software which could take months
      to fix.

      Just then the pizza arrived. How sweet it tasted!


  4. 99.84% pure pork fat by brokenwndw · · Score: 5, Insightful

    99.84 percent of all incoming mail is spam

    Is that one of the 86.55% of all statistics which are made up on the spot?

    1. Re:99.84% pure pork fat by Elecore · · Score: 5, Funny

      Maybe that company is Microsoft, and they classify all support e-mails as "SPAM".

  5. sick days. by Guano_Jim · · Score: 5, Funny

    Bah. It's a proven fact that 40% of sick days are taken on Mondays and Fridays. Why should my PC be any different?

    1. Re:sick days. by AnonymousKev · · Score: 5, Informative

      The moderators really need a -1: Didn't Get The Cultural Reference option. I believe the parent was refering to a Dilbert cartoon (Dilbert used to "40% fact" to alarm the Pointy-Haired Boss.)

      --
      Anonymous Kev
      Proudly posting as AC since 1997
      (Finally got a dang account in 2004)
    2. Re:sick days. by nebaz · · Score: 5, Funny

      Oh. (looks sheepish). Ok.

      --
      Rhymes that keep their secrets will unfold behind the clouds.There upon the rainbow is the answer to a neverending story
    3. Re:sick days. by strictnein · · Score: 4, Informative

      Not only did you not get the joke, the mods didn't either.

      Real statistics show that people are ~ 1.5 times more likely to call in sick on Monday and ~ 2 times more likely to call in sick on Friday, as opposed to Tuesday-Thursday.

      That figures out to roughly:
      Monday: 23.5%
      Tuesday: 15.5%
      Wednesday: 15.5%
      Thursday: 15.5%
      Friday: 30%

  6. Should we be suprised? by Collestonpie13 · · Score: 5, Insightful

    What would you excpect with most corparations running Windows adn IE?

    --
    Coffee, you can sleep when you're dead!
    1. Re:Should we be suprised? by bbdd · · Score: 5, Interesting

      one of the networks i manage runs windows and ie, and if it had a downtime of 9 days per pc, i would be replaced in short order. with 30 client machines, that would be at least one machine down for 270 days!

      the last machine down was for 2 days, due to needing a new part that i didn't keep on the shelf. (can't stock them all!) i ended up just replacing the whole machine, since i couldn't get the part faster. thats the only machine that's been down for longer than an hour during the past year (maybe longer). and, it was due to hardware failure, not windows/ie.

      the windows risk is manageable, but it does require extra cost and work to mantain. in this case, the company is willing to tighten things down to keep the machines running well and keep the less-experienced users out of trouble. call it big-brother if you want, to them its good policy to keep business running.

    2. Re:Should we be suprised? by spooky_nerd · · Score: 4, Informative

      That sounds great, but as a desktop support drone at a major company (40,000 people) I can tell you it doesn't always work out that way. Here's what really happens:
      The user has a 4 year old CPx laptop the company won't replace because it doesn't have the budget (unless you're a director or higher). The OS gets fried from spyware, adware, viruses, etc. All the spares are ancient systems too.
      Backups and restores take longer because no one seems to keep files on any network servers. The 350 MB limit on storage space doesn't help. Those 4 year old hard drives sometimes fail, and we don't have a budget for data recovery, so it's up to desktop support to make a best effort.
      Systems are often out of warranty, so we have to scavange parts from reclaimed systems. If we can't fix a system, then we have to order another reclaim in from the warehouse, which takes at least a day.
      We have a couple loaners, but they won't have the user's files or custom programs. If it's not too busy we can transfer data from the old hard drive pretty quickly. But if there are a lot of tickets, take a number and expect to wait a few hours.
      All that adds up to a lot of downtime over a year. I had one poor guy who went through 3 laptops in 2 weeks because of this. By then I just gave him a loaner to keep since we where getting DOA reclaims.
      Oh, and as for viruses, our team here is pretty good, but we did have one virus where we had to go desk-to-desk with a patch CD. Some people where down for the entire day.

  7. and the avg Mac or Linux system? by ezavada · · Score: 5, Interesting

    How many days were they "absent".

    I bet it was a lot fewer than 9, especially if most of those "absences" were because of viruses.

  8. OS's by blackmonday · · Score: 5, Interesting

    I didn't RTFA (this is /.), but I wonder what the breakdown is for diferrent operating systems: Linux, Mac OSX, OS 9, Windows flavors.

    Where I work the primary reason for PC's going down is hardware, not software.

    1. Re:OS's by stratjakt · · Score: 4, Insightful

      Here and everywhere else too. Most businesses with a firewall and properly configured network don't have problems with the virus' or trojans.

      The problems are user incompetence, when some propellerhead tries to "tweak" the desktop on his workstation and winds up with everything all borked. Or the neat freaks who obsessively "clean" their hard drives of all those useless .vxd and .dll files. Or reconfigure their modems or network adapters, etc, etc..

      Still, 9 days a year sounds hokey to me. Getting a virus or trojan shouldn't even take the system down a full day, such things are generally easily correctable. Of course, your average cubicle jockey will use it as an excuse to do nothing that day.

      --
      I don't need no instructions to know how to rock!!!!
    2. Re:OS's by lacrymology.com · · Score: 5, Funny

      LINUX is that geeky guy that never takes days off, but instead sits in his lonely office with the lights turned off pounding out incredible amounts of code in record time.

      OSX is that hot geek woman that tries really hard to show everyone that she's not just a piece of meat, but instead has a brain. She never takes off either.

      OS9 is that old guy on the edge of retiring who doesn't give a $hit about doing the job. He goes to the doctor alot because of cruft, complains about new technology, and talks about the old days to anyone that'll listen. He takes off quite a bit to visit the urologist.

      WINDOWS is that guy who managed to get far in the company by taking pictures of the president of the company with a goat. He doesn't really do a lot on his own, but instead steals most of his ideas from the hot chick and the old guy and presents them to his superiors. He takes off all the time to play golf, visit his mistress, and to sleep off hang-overs.

      -m

      --

      #
      # Modus Ponens
      #
  9. Not really sick days by Anonymous Coward · · Score: 5, Funny

    These PCs are spending more and more time binge drinking on the weekends. Macs are notorious for ending up dancing with a lampshade on its head.

  10. Yeah its always taking sickies by Timesprout · · Score: 5, Funny

    My PC just cant handle its liqor at all. Damn Mac boozes all night and gets up in the morning no problem though. Its killing me trying to keep up.

    --
    Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
    What truth?
    There is no dupe
  11. This is a poor test... by marnargulus · · Score: 5, Insightful

    In the survey only 2,500 people were polled. That's an insanely small number to post concerning such a wide spread thing as computers. That is like taking a group of 100 people in New York and using that as a representitive sample. An online poll could have gathered more like 50,000 on a well traveled site.

    1. Re:This is a poor test... by dylan_- · · Score: 4, Informative

      Not really. 2500 is plenty people; what's more important is that the sample is representative (of whatever group you want to talk about). As long as your sample is representative then 250,000 people will not give you significantly better results than 2500.

      --
      Igor Presnyakov stole my hat
    2. Re:This is a poor test... by pclminion · · Score: 4, Informative
      An online poll could have gathered more like 50,000 on a well traveled site.

      That's a bogus way to conduct a poll. By definition, you are only getting data from people who go to that site.

      It's called a "self-selecting sample" and in statistics it's a no-no.

      2,500 randomly selected sample points will give very accurate results, and in fact a lot of poll-takers would be envious of such a large sample.

  12. A Tale of woe.. by MosesJones · · Score: 4, Interesting

    I'm right in with this. So far this year I've had

    2 different PCs

    3 complete PC rebuilds

    No VPN access for 5 months and authentication issues due to an Active Directory migration.

    I work in IT, go knows what the poor buggers who just have to work WITH IT have to put up with.

    As Computing professionals we should all be ashamed of the quality standards that we have allowed, and continue to allow, to be considered a production ready release. Until we have the same standards of excellence that Engineers have in the construction industry we might as well have arts degrees.

    --
    An Eye for an Eye will make the whole world blind - Gandhi
  13. Paid Sick Days? by scoser · · Score: 5, Funny

    If my office computer doesn't use its sick days, can it use that money for upgrades?

  14. In the UK yes... by jaghatarjankare · · Score: 4, Interesting

    the average employee was out sick seven days a year

    Oh really. The average Scandinavian is out thirty days a year and the per capita GNP is still higher. I find that figure way too low, considering the 'socialist' system in the UK that's even survived Maggie.

  15. This sounds way high by L.+VeGas · · Score: 5, Interesting

    Nine days?

    That's the problem with averages. They can be calculated in so many ways. I know that I've never had a workstation down for nine days out of a year.

  16. Variety by Anonymous Coward · · Score: 4, Funny

    I'd be out sick more often too if 99.84 percent of what I ate each day was spam.

  17. Wuh Oh by lhpineapple · · Score: 5, Funny

    Looks like the machines are beating us! Come on folks, we've got some catching up to do!

  18. Unreal... by Anonymous Coward · · Score: 5, Interesting

    9 days?? I mean, I slam MS as much as the next guy, but the AVERAGE is 9 days???

    How long does it take a tech to reimage a PC?

    Or even reload an OS??

    Are these shops with no Virus Protection at all???

    That number is so far out as to be totally unreal...

    Heck, I don't use anti-Virus software at home, just safe email practices and Firefox instead of IE, and I have yet to get an infection (Deleted plenty of attempts tho..); and my PC has never been out of service more than the few hours it takes to run a housecall scan for Virus checks..

    desiv

  19. Did the submitter RTFA? by Strange+Ranger · · Score: 4, Informative

    There is nothing in the article that says the survey was for PCs in workplaces.

    It just says "A survey of 2,500 UK e-mail users found that 70 percent of users had been infected by a virus in the past year." It then relates that to average UK worker sick days. Nothing says the PC's were in the workplace.

    Which of course makes MUCH more sense. If the average PC atany workplace I know of was down for 9 days a year heads would roll. That's insane. Average PCs at my company are down maybe a fraction of a percent due to viruses because there are professionals making sure it stays that way.

    So this article is basically "70% of random HOME users were infected in a year."
    Businesses seem to have been asked only about spam.

    Doesn't seem like news at all.

    --

    Operator, give me the number for 911!
  20. Do I hear -- An "Apple" a day keeps by vijaya_chandra · · Score: 4, Funny

    you healthy, wealthy and wise!?!

    Hey! No I don't mean the shiny colourful thing on my desk

  21. Same General Reasoning by schnarff · · Score: 4, Interesting

    You know, when you get right down to it, computer sick days and human sick days pretty much come from the same root source: failure of proper preventative care. Us people don't go to the doctor unless we're sick, typically, because it takes up too much time out of our days to see one otherwise, and it costs too much to go when not necessary, especially with the rising costs of health isurance. By the same token, most people don't fix their computer until it breaks (and sometimes not even then) because it takes time to keep it up-to-date (yes, I know there are auto-updates on virus scanners, Windows patches, etc., but we all know those are imperfect and not necessarily widely implemented), and for those not using free software, it costs money to have an anti-virus subscription or to get a firewall (since most people don't use even MS's built-in firewall).

    The real irony is that, in both cases, the benefits of cost-preventative maintenance far outweigh the costs -- in humans, we get less sick less often, and thereby lead better lives and create less upward pressure on health insurance costs; in computers, there's less downtime, and considerably less risk of some catastrophic breakdown/break-in. Too bad people can't see this, and as a result don't do preventative maintenance.

  22. correction by JustDisGuy · · Score: 4, Informative
    ...the average PC was inoperable due to a virus nine days a year

    Apparently even the poster didn't RTFA - the article states:
    The average UK PC is rendered unusable for the equivalent of around nine working days every year because the owner is cleaning up spam or fighting viruses.

    Our corporate workstations were affected significantly enough by virii last year to be down a total of less than a single day each. Still more downtime than we'd like, but nothing like nine days. Now spam - that's another kettle of fish altogether...
    --
    "Never attribute to malice that which is adequately explained by stupidity." - Hanlon's Razor
  23. It's worse than they say by Crash+Culligan · · Score: 4, Funny
    If people got as sick as many computers do, when the workers caught viruses, they would dash around the office, coughing hard on everyone they run into. Everyone infected in this manner would start doing the same thing.

    The worst of them are some of those especially illegal eastern European bioengineered viruses -- if a worker catches one of those, he calls the manufacturer and leaves the doors and windows at the workplace unlocked. And then he starts sending out hundreds of emails hawking penis enlargements, breast enlargements, home mortgages, spyware, and immunizations against the most popular, common viruses.

    --
    You cannot truly appreciate Dilbert until you read it in the original Klingon.
  24. I like PC down days at the office... by Kenshin · · Score: 5, Funny

    I like those days at the office when PCs are down. It's far more enjoyable fixing those problems than doing actual work...

    --

    Does it make you happy you're so strange?

  25. Computer downtime/Sickness/Safety connection... by bogusbrainbonus · · Score: 5, Interesting
    Hmmm, this is intesting. I know that Toyota and a bunch of other major car companies have figured out that it is cheaper to immunize your employees against the flu/other sicknesses, instead of paying their wages while they're home sneezing.

    The same thing goes for safety, I know at Mercedes they're all about safety and injury prevention, which therefore prevents them from paying workman's comp without getting any value from the worker.

    So this data implies that computer trouble has become as much as a problem as sickness is, I wonder when some company is going to take a major initiative to fix this.

    And you know (, I don't wan't to blame it on windows directly, but sometimes I wonder... How many major auto companies use windows products? Ok, time to stop before I starting getting flamed...

  26. My PC had no sick days this last years... by gmuslera · · Score: 4, Funny

    .. it have its permanent dose of penicillinux.

  27. I'm skeptical by doormat · · Score: 4, Interesting

    My computer at work hasnt needed to be "fixed" by our IT staff in over a year (if you dont count patching it every week and new softawre installs). I attribute 90% of computer downtime to people downloading and installing gator/comet cursor and crap like that.

    --
    The Doormat

    If you're not outraged, then you're not paying attention.
  28. A needed survery by utlemming · · Score: 4, Insightful

    Something that would be interesting is to calculate the down time of home PC's and compare that to the down time of corparate PC's. One would hope that Corparate PC would have a longer up time. However, I know for a fact, at least in my case, that I keep my home PC (both my Windows and FreeBSD box, although my FBSD box has had an incredable uptime of about 8 months) running better. Even though I have the ability to make sure that my work PC is running top notch, I just don't have the time at work to make sure that it runs top notch. There seems to be a delicate balance between keeping the computer running just enough to get my work done and having a top notch, well optimized system. I guess since I am not an IT worker I can not justify having a pimped-out, well optimized computer. Nonetheless, comparing uptimes of home and work PC's would be absolutley entertaining.

    --
    The views expressed are mine own and do not express the views of my employer.
  29. You left one out... by paranode · · Score: 4, Funny

    BSD is the guy everyone ignored. He died yesterday.


    (hey it's ./, I like BSD too!)

  30. *nix boxes and OS X Macs included? by grolaw · · Score: 4, Insightful

    I have serious doubts that the survey included machines with stable operating systems.

    I would hazard a guess that the wintel world wants it that way...

    Somebody gets paid to remove the malware.