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Intel Recalls New Chipset-Based Motherboards
VD writes "Intel Corp., world's largest chip maker, has made a serious mistake, which led the chip giant to recall its recently launched 925 and 915 chipset based motherboards. Intel reported the problem to be with the ICH6 and requested that motherboard makers recall their motherboards from the channel. The chip maker has agreed to pay compensation to motherboard makers for the losses." There's also a Reuters story as well.
Well, Rueter's made it sound like no big deal, but I think its a bit of a confidence killer. Looks how issues with a small subset of a product seem to taint it for life: overheating/crushable AMDs, P4s need super-expensive RAM, GeFroceFXs require a leafblower, etc. Release bugs seem to follow computer parts in spirit well after the flaw is corrected.
"Because Science" is one step from "Because old book". Try "Because of my experiment testing my falsifiable assertion".
In general, a mistake by one competitor does not give me more trust in another. Less trust in the former, yes.
The customer is going to pay for Intel's mistake, in many ways. They will have to foot the bill for it, and they will be without computers for a while, unless they have their old systems. How many of you keep old systems lying around? I've got a backup system on hand, but it certainly hurts to have to use it!
Customers will think twice before being early adopters for Intel, and that is when prices go up.
The dangers of knowledge trigger emotional distress in human beings.
This time A times B times C equaled more than the cost of a recall.
Don't Panic
it seems like everytime AMD puts pressure on Intel, Intel rushes and screws up in some way, like this. The P3 1.13ghz comes to mind.
Right now, I wouldn't want to be in the pants of the engineer responsible for the gaffe...
It is not necesarilly an engineer who is responsible for the mistake. It is not a design flaw, it is a flaw in the manufacturing process. Guess this could possibly have been caused by broken equipment, possibly careless handling.
Do you care about the security of your wireless mouse?
That this is not a more frequent occurence. Any company that pushes complex technology the way Intel does will always run the risk of this happening. Its no big deal, they are going to fix it and make reparation. From Intels point of view the most damaging part is the marketing boost AMD get from this.
Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
What truth?
There is no dupe
Oh, lord... The comedic value to be had in that line alone...
Were the ones who reported that loss to be "minimal" either Windows or Linux users? In any event, the inability to boot would certainly negate my ability to download that evil free stuff off the internet, so perhaps Intel just mistakenly released their DRM version ahead of schedule.
A little more info here:Intel Grantsdale Recall
You buy new shit, consider yourself a beta tester. Waiting a few months to let others find these problems has always seemed smart to me, and I really don't feel like I lose anything.
Oh no... it's the future.
It's ironic in that if Intel was a software (only) company, this probably wouldn't make a headline. If they were a software company, the customer would probably end up paying for the fix. You have to wonder what it would be like if software was developed and tested with the same rigor as hardware. Instead, software is often pushed out the door, chock full of bugs, and it's the customer who ultimately pays the price. Of course I'm generalizing, I understand there's plenty of quality software out there, but much more poor quality software. The obvious explanation is that software is of lesser quality because it can be; it can be patched, and with great efficiency these days via auto updates, whereas hardware doesn't afford the same benefit.
For one thing, this news is 2 days old now. Thanks for staying current. :rolleyes:
For another, this is not a design flaw, it was a manufacturing flaw- a thin film substrate wasn't completely removed from the chipset before the chips were sent out to the mobo manufacturers, and they believe that the "recall" will only affect, at most, 1000 motherboards.
Lastly, there are no video cards available on the market that can be used on these motherboards, as they can use ONLY PCI Express video cards, not AGP. Therefore, virtually noone can even use the boards yet. Early adopters? I doubt if there are any yet.
Oh yeah, one last thing- I'd like to know what manufacturer doesn't use chipset based motherboards???? The poster of this article sounds like he was just trying to raise a ruckus, without even being informed about the issue.
Listen to my experimental-industrial-techno!
We all know that Intel puts all their equipment through a strong Quality Assurance check. They run tests on computer equipment that others in manufacturing envy.
/. Intel have been in a dream position for the last 20 years to make shedloads of money. They have consistently produced high quality minor engineering miracles used by 100's of millions of people daily. You try design and build a CPU rather than spout mindless, unsubstantiated drivel.
The first line you wrote pretty much negates all the drivel that follows it. You obviously have absolutely no idea how a manufacturing process works.
Intel needs to restructure their company.
Yes because they have been such a consistently pathetic failure over the last 10- 15 years.
all innovation in the CPU industry is put on hold until the market demands updates in speeds
The market constantly demands increases in speed as enterprise applications become more sophisticated and complex.
before we find an accounting error trying to sustain a broken company
One of the dumbest comments I have ever seen on
Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
What truth?
There is no dupe
ICH6 = Intel I/o Controller Hub 6. Basically it is the south bridge for Intel's new chipset.
Karma? Hey I just call it as I see it.
He's referring to the earlier attempt to push Coppermine to 1.13GHz, which failed miserably.
The earliest releases of Apple's G3 233/266 motherboard had one component that would cause the motherboard to fail when faster processors were added (the Royal Technology brand voltage regulator module). I don't believe Apple ever issued a recall for this. There are also tons of reports of iBook motherboard failures, which Apple is recalling. They even have a link to this problem on the main page of their website.
There is practically no reason for the average (or above average) user to use PPC architecture when AMD is readily available, cheap, and fast.
Comment removed based on user account deletion
Good thing I'm still using my chipset-less motherboard. It's just a bus!
The Intel inside stickers are warnings! :)
What this demonstrates is soundness of strategy given that they find themselves in this pickle (of their own making) to start with. They've avoided the even bigger mistake of staying silent, and the redress they're offering to mobo manufacturers is likely to minimize the damage to their relationships with these parties.
- First they ignore you, then they laugh at you, then ???, then profit.
A small piece of foil which was supposed to have been removed during manufacturing may not actually have been removed. If it has not been removed, it will cause a short which will drain the CMOS battery, which will mess up BIOS configuration and halt the Real Time Clock.
I applaud Intel for the callback.
I remember that they replaced my Pentium processor
when it had the F00F bug in it.
This was handled very well, even though I am in
Europe, a new processor was delivered via courier,
and I had to return the old one at the arrival of
the replacement, so I had no large downtime.
They did the right thing then, although at first
they claimed that only science users should get a
replacement, and private owners wouldnt notice
the bug. After a storm of complaints they did the
right thing, and now they do the right thing again.
Bram
Bram Stolk http://stolk.org/tlctc/
from http://www.tomshardware.com/hardnews/20040625_1105 02.html
According to spokesperson Christian Anderka, a piece of foil which should have been removed from the ICH6 was not removed completely which could result in leakage current in the Real Time Clock circuit and potentially stop a motherboard from booting.
Do you want the head of
- The engineer who made the original mistake
- The document writer who may have caused it
- The manager who failed to do enough checking
- The QA people for missing it
and so it goes on.
Kudos to Intel for simply saying "We screwed up" and recalling products. They seem to have learned much from the old Pentium FPU errata handling.
CPU's don't make noise - fans do and Intel CPU's produce more heat then AMD's so you need a higher capacity cooler while using an Intel CPU. If your setup is noisy that's because the fans used on it are noisy and you can always replace them.