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eBay Scam Victim Strikes Back

jcomeau_ictx writes "Justin Spence doesn't take lightly being scammed out of $1155 for a laptop he never received. The seller, Salvatore Wise, Jr. of Philadelphia, is growing openly more hostile over the webpage Justin produced exposing his and his wife Michelle Heinlein's scams to the world. So far Justin has documented $6841.00 total lost to this crook, but the total is more likely in the tens of thousands. " As it goes along it just gets more and more bizarre. My favorite part is when "Sal" says that all the earlier messages were sent from a different Sal, but you can tell them apart because the true Sal always writes his emails in italics.

40 of 631 comments (clear)

  1. P-P-P-Powerbook by halo1982 · · Score: 4, Informative

    Has anyone heard of the P-P-P Powerbook? Its another case of the scammer being scammed, and quite amusing. Theres a full list of correspondence between the scammer and seller, complete with photos and videos. Enjoy.

    1. Re:P-P-P-Powerbook by tdemark · · Score: 5, Funny

      Honestly now, is there any fucking reason for that site to have the story in PDF?

      Hold on... let me check.

      Yep... just what I thought. Justin wanted to personally piss off you and you alone. He specifically went out of his way to make sure that only you would be angry. In fact, he spent a lot of time writing code so that only you would receive a horrible PDF, while the rest of the Internet gets an HTML document.

      The code doesn't work on IP address or anything like that. It is a complex operation that identifies you by your PHQ - PDF Hate Quotient. It uses the monitor as a scanner to collect data on pupil dilation, skin temperature, pulse, and CO2 production of a user while a PDF is displayed to calculate a PHQ. Few people realize that the PHQ works like a fingerprint and can identify a specific person.

      At least you know the whole story now.

  2. So whats ebay doing? by stecoop · · Score: 3, Insightful

    This is a long and complex story. I dont blame either party but since I'm more intrested/concered in what eBay is doing to thwart crimes.

  3. Spam time! by Anonymous Coward · · Score: 4, Funny
    ...From: mich617@comcast.net
    yes you can call me at 2154682929 anytime today.thanks

    Ain't revenge a bitch?
  4. Karma Whoring by ack154 · · Score: 5, Informative
    Full text:

    Salvatore Wise, Jr., or someone going by that alias for several years at least (verified since 1997), has taken tens of thousands, and perhaps hundreds of thousands, of dollars from eBay shoppers. Whether or not he does other types of online trading is not yet known to me.

    "How could that be possible?", you must be asking. Surely there are safeguards against that kind of thing, right? Yes, there are. But Sal has been ingenious in finding workarounds for those safeguards. See, for example, how Justin Spence, a shrewd businessman himself who was initially suspect of Sal's integrity, was conned into finishing the deal. Sal doesn't accept credit cards nor Paypal in any form; he wants his money in checks, cashiers checks or money orders. And he often makes believe he hasn't received your payment when in fact he's already cashed it.

    Sal's accounts have all been terminated, of course, but he always seems to have one more on the back burner he can use in a pinch. Lately, his wife Michelle Heinlein appears to be actively involved, since in at least one case a check made out to her name was cashed, in one of the scams. Notice the same trading pattern as Sal's former username needforspeed97, starting off good then, once he gets a good reputation, cashing it in for a few thousand dollars before eBay kicks him off. I'm pretty sure this guy Robin, needforspeed, is the same dude too, but Sal of course denies it.

    I'll post more info as I can. Watch out for anybody on eBay from PA who sells high-dollar items. Sorry Pennsylvanians, but you've got a scoundrel in your midst. He lives at 1941 W. Passyunk Ave. in Philadelphia, but he sometimes sets his eBay "area" identity as Pittsburgh.

    So if I know where he lives, why don't I just go break his legs? Believe me, I've thought about it, but I don't want to do something illegal that'll get me thrown in jail. Besides, he's threatened to shoot me if I come there. So if the threat turns out to be real, I'd either have to kill him or get killed myself, either of which has consequences I don't want to consider. And on top of all that, I'm a coward.

    Well anyway, not to be outdone by Justin, I'm digging up my emails now too... here's the most recent thread which shows the same typing style (being very loose with that word here) as his recent threats to Justin. More to follow!

    Wow, that was fast! Here he is again... it's after 2AM on the east coast, so he must be sweating bullets! Aren't you, Sal old buddy?

    This is getting to be another blog in itself, so let's just follow the story in my existing blog, shall we?

    1. Re:Karma Whoring by operagost · · Score: 4, Funny

      You mean there's a guy in South Philly named Sal? No friggin' way!

      --

      Gamingmuseum.com: Give your 3D accelerator a rest.
    2. Re:Karma Whoring by the_mad_poster · · Score: 3, Funny

      Years of FBI investigations, plea bargains, convictions, internal squabbling, one-ups-manship, etc. have seriously torn the mob apart and left them with true low lifes incapable of the true leadership required for a mob.

      And people complain that there are no opportunities for a young entrepreneur these days...

      --
      Alito: A vote for Alito is a punch in the eye to put that bitch back in her place!
  5. You think that's bad? by Neil+Blender · · Score: 3, Informative

    Check this out.

  6. Slashdotted by Vaginal+Discharge · · Score: 4, Funny

    That guy's hosting bill is going to be huge after we're done with him. Maybe he'll do an expose piece on how slashdot users cost him thousands of dollars in hosting fees.

    --
    "Glory is fleeting but obscurity is forever" - Napoleon Bonapart.
  7. eBay? by jawtheshark · · Score: 3, Insightful
    Well, I never understood the craze about ebay. You're dealing with unknown untrusted people, giving them money in advance (as I understood) I just can't trust anyone on such sites. In case I want something I'd rather buy it new. If I can't afford something new, I just won't buy it.

    So, buying anything in those priceranges is taking a huge risk. I'm not saying that these scammer should get away with it (they should be thrown in jail), I'm just saying that I prefer not to take risks.

    --
    Ahhh...the great dumpster continuum. Many a free computer will be found there. -- sowth (748135)
    1. Re:eBay? by Pharmboy · · Score: 3, Insightful

      Well, I never understood the craze about ebay. You're dealing with unknown untrusted people, giving them money in advance (as I understood) I just can't trust anyone on such sites. In case I want something I'd rather buy it new. If I can't afford something new, I just won't buy it.
      So, buying anything in those priceranges is taking a huge risk. I'm not saying that these scammer should get away with it (they should be thrown in jail), I'm just saying that I prefer not to take risks.


      I have eBayed since 98, and have sold tens of thousands of dollars worth of stuff, and bought thousands of dollars worth as well. Never directly ripped off. Of course, I only buy from people with good ratings, use a credit card/pay pal only, and take other precautions, but still its safer than buying from a flea market.

      --
      Tequila: It's not just for breakfast anymore!
    2. Re:eBay? by savagedome · · Score: 3, Insightful

      I just can't trust anyone on such sites

      You are absolutely right about the risk part. eBay is a risk to begin with. That's the risk you are taking for the low price that appealed you at the first place. However, I disagree with "anyone" part. eBay has millions of users and probably a miniscule percentage are the crooks. But even miniscule percentage of a million adds up fairly quickly and we see stories like the current one.

      I have a personal upper limit on buying stuff from eBay. If I want something, I place the maximum bid (which eBay automatically increments on your behalf) and be done with it. If I win it, I get it otherwise forget about it.

      Personal anecdote: The most expensive thing I bought off of eBay was a Nikon FM3A camera. The price I was bidding was close to USD500. I was a little shaky to bid that and so I did some research (aka Googling). Found a similar post on a photography forum (under a similar name) that was a month older than the eBay listing. The words and sentences used in both the posts also were fairly similar. Also, a little more power Googling narrowed it down to someone in a specific university. So I wrote a question to the seller and phrased it in such a way that it would make him atleast hint at the university. He replied back with the kind of answer I was expecting and right away I placed my bid. I got the camera and am happy.

      Moral of the story: Have a personal upper limit on bidding amount and do some Googling!

  8. Mirror by Anonymous Coward · · Score: 3, Informative

    http://www.ibnads.com/sal/salwise.html

  9. Slashdotted to oblivion by cOdEgUru · · Score: 4, Funny

    Kinda makes you wonder whether Sal posted the story himself..and must be laughing his way to the bank knowing the site's getting its ass raped by millions of pointed clicks..

    By the way, hope Sal finds his way to the following conversation.

    Sal, meet Bubba.
    Bubba, meet thy Bitch.

  10. This is a bunch of BS!!!! by Anonymous Coward · · Score: 3, Funny


    Ignore whatever this guys says on his webpage. There are plenty of good sellers on ebay, and plenty of bad buyers.

    If anyone is interested I have laptops for sale. Contact me.

    Sal^H^H^HJoe

  11. The E-Bal Pal Song! by Jim_Hawkins · · Score: 3, Funny

    Spur of the moment inspiration based on this article.
    [to the tune of: Erie Canal]

    I know a guy
    His name is Sal
    I buy stuff from him
    He's my E-bay pal

    I send all my money
    To his locale
    He'll send me his stuff
    He's my E-bay pal

    Watch out!
    He just skipped out of town
    Watch out!
    'cause in legal fees he'll drown
    And all my angry neighbors
    They're gonna hunt him down
    'cause we're gonna take out this E-bay cloooooown.

    Oh...come on! It's funny!

  12. Big Nasty Guys With Guns by T_O_M · · Score: 5, Interesting

    Since the scammer wants money orders, I assume that someone has sent a U.S. Postal Money Order.
    _IF_ the sender was VERY CAREFUL to enclose the POMO with a "mail order" that PRECISELY describes the item ordered, the Postal Inspectors are VERY happy to help out; they HATE eBay scammers!
    It usually takes them a simple fone call or casual visit (flash badge and BIG gun) to convince the seller to cough up the goods pronto.
    If necessary, the inspector can patiently explain how 5 years "quality time" with Bubba is a 5 FULL years: no time off for ANYTHING in the Federal pen.

    Been tried on me twice. In both cases I eventually received the merchandise - in the condition described at the time of the sale.
    Yes - it make take as long as 9 months (in one case) but I have yet to be dissapointed by the power behind that $.90 piece of paper.

    Bill
    T_O_M

    1. Re:Big Nasty Guys With Guns by avandesande · · Score: 4, Insightful

      Almost any crime associated with USPS is a federal crime...

      --
      love is just extroverted narcissism
    2. Re:Big Nasty Guys With Guns by Anonymous Coward · · Score: 5, Informative

      This is what I encourage people to do instead of risking a transaction through Paypal or some other entity where you're subject to their mediation in the event of a dispute. If you send a money order through the US mail accompanied with documentation about exactly what you're ordering and how and where said order is to be shipped, it becomes mail fraud if the seller balks and it falls under the jurisdiction of the US postal inspectors.

      In most cases of small-time fraud, you're lucky if the local authorities do much more than file a report. Postal inspectors take mail fraud very seriously regardless of the amount involved.

      IMO, sending a postal money order through the US mail is the safest form of payment. It protects both the seller and the buyer.

    3. Re:Big Nasty Guys With Guns by gregred · · Score: 3, Informative
      A printout should be fine according to the FTC:
      The "clock" on your obligation to ship or take other action under the Rule begins as soon as you receive a "properly completed" order. An order is properly completed when you receive the correct full or partial (in whatever form you accept) payment, accompanied by all the information you need to fill the order.
      http://www.ftc.gov/bcp/conline/pubs/buspubs/mailor der.htm
  13. Salvatore Strikes Back!!! by jebilbrey · · Score: 5, Funny

    Salvatore probably couldn't get him to take his site down, so instead he posted this story on Slashdot and let the /. effect do his dirty work! Muhahaha!

  14. Michelle Heinlein by Orbital+Sander · · Score: 4, Interesting

    "Michelle" is one of the aliases that the computer personality in Robert A. Heinlein's The Moon is a Harsh Mistress goes by. Cute.

  15. Re:where's he live? by Jonsey · · Score: 4, Informative

    or, you can realize that Microsoft isn't quite ALL bad.

    TerraServer for the listed address.

    Public domain pictures courtesy of the U.S. Geological Survey.

    Don't do anything foolish, stupid, or illegal with this information, just beware that the internet is very very powerful these days, between phone lookups, address lookups, and now photographic lookups, things can be scary.

    --
    I assert that my comment is only my opinion, not that of any employer, past, present or future.
  16. Another Brian Silverman? by hacker · · Score: 5, Interesting
    I had something even worse happen to myself, and about 200 other people with a very similar-sounding laptop scam from "electro_depot", otherwise known as "Brian Silverman".

    Luckily, my vigilance paid off, and Brian Silverman, aka "electro_depot" was caught and charged by the FTC for his crimes.

    Dozens upon dozens of people were scammed by Brian over the course of a year or two. Many of them went to google to find out more about him, because he failed to return emails and phone calls. At that time, my Advogato diary entry was the only hit that google returned, and over 80 people contacted me directly via email to ask if I had ever received my laptop (at the time, I hadn't).

    I had an officer, Det. Mike Gischner from the NYC "Computer Crime Squad" division call me directly, based on that same Advogato diary entry (the only one mentioning "Brian Silverman" by name at the time), asking me if I had heard of anyone else that had problems with Brian. I asked him if 120 people was enough. Silence on the phone. He thought I was kidding. I forwarded him all of the emails I had received at the time, and proceeded with his end of the case. He had no idea that there were that many people being screwed by this jerk.

    As time went on, several web sites popped up to try to track the fraud from Brian Silverman, based on my original "collection" of users and emails that I had received. I take full credit for bringing enough evidence to bring him to justice.

    I did eventually receive my laptop... the last one he actually sent out to anyone. I managed to track him down, at his home address, and called him one night asking (no no, demanding ) my laptop, or I would be at his front door the next morning. The laptop arrived a couple of days later.

    As an aside note, the laptop, which I am typing this reply on right now, has been back to IBM 7 times for repair in the last couple of years, for repairs and replacement of almost every part, several times. Its definately a lemon, but it works well now.. and is basically brand-new again.

    Basically his scam was as follows:

    • Put "several" laptop models online on eBay for sale (note: He never actually has these laptops at all, he has never even purchased them). Let's use 10 laptops as an example; 5 IBM laptops and 5 Sony laptops.
    • Get several dozen bidders on the laptops, raising the price around normal MSRP
    • Take the highest bidders on all of the auctions, and demand that they send the payment within 5 days of auction close
    • 10 people send in their payments for the "10" laptops (remember, he hasn't ever purchased a single laptop)
    • Keep the money as long as possible, in a bank account, until people start complaining about shipment
    • Delay delay delay, using whatever tactics are necessary. I've heard dozens of his excuses from various bidders.
    • Delay some more, making sure to keep that bank account interest rolling in (more profit in his pocket)
    • When people get heated enough to start threatening, send 8 people back their money (leaving the highest 1 IBM and 1 Sony buyer waiting) (more profit in his pocket)
    • It is now 2-3 months later, and the "top-of-the-line" laptop is now no longer top-of-the-line.
    • He purchases the laptops, wholesale, from the absolute-cheapest place he can find, having them shipped ground, factory-direct. At this point, since it is 1/4 of a year later, the laptops cost anywhere from 20%-40% less than the original auction price (more profit in his pocket).

    Eventually, he decided that the whole "Ship the laptop" thing was just too much trouble, and he started keeping the money, never purchasing any laptops at all, for any bidders.

    I'm glad he's rotting in a federal prison right now, getting 60 months (from what I understand), for his crimes, and an enormous $600k fine and penalties.

  17. Credit Cards by superpulpsicle · · Score: 3, Interesting

    Isn't there some special online protection plan that can remburse you in case of an online purchase fraud? Why don't people just get one of these cards specifically for ebaying.

    1. Re:Credit Cards by kemapa · · Score: 4, Insightful

      Isn't there some special online protection plan that can remburse you in case of an online purchase fraud? Why don't people just get one of these cards specifically for ebaying.

      Yes, several credit card companies offer plans that "prevent" online fraud (and many other types of fraud) by refunding your money in the event that you are a victim of fraud. In this case, however, this would not have been possible because the seller mentioned in this slashdot article would not accept credit card payments / paypal. Furthermore, all the credit cards with fraud protection that I have seen have a limit to how much they will cover in a year's time or how much you can claim at once. Your fraud protection might have a $1000 a year limit and a maximum of $300 per fraud. Meaning, with expensive items you don't get great protection anyway.

      What I really wish for is an offline protection plan that can crack skulls in case of an online purchase fraud.

    2. Re:Credit Cards by tdrury · · Score: 4, Informative

      Pay with a credit card (not a debit card) and use Visa or Mastercard. As another poster below your thread said, Paypal is the merchant of record, not the scammer/seller, so both Discover and Amex won't pursue a chargeback request since Paypal did exactly as they were requested to do. Visa and Mastercard are much more forgiving. Note that if you persue a chargeback, you must file with Paypal first. Paypal requires that you give them the chance to recover the funds since they will be hit with the $25 chargeback fee from the CC company. After Paypal denies your claim, then you can ask your Visa/MC company to do a chargeback. I've had to do this. Failure to start with Paypal will often get your Paypal account suspended.

      You can read much more about how scams work, rules, and procedures on the eBay community board, "SafeHarbor". eBay itself is very little help in these matters. They stick with their 'venue' status and don't get involved in disputes unless the police request it. (You can do that too!)

      See also: http://members.ebay.com/aboutme/snipe_gt/

      -tim

    3. Re:Credit Cards by Tassach · · Score: 3, Informative
      the seller mentioned in this slashdot article would not accept credit card payments / paypal
      And that should have been a HUGE RED FLAG to tell him not to buy from the yutz.

      The "online fraud protection" offered by credit cards generally supplements the automatic fraud protection that they are required by law to provide. You already have the right under federal law to dispute any charges on your credit card, which is a major reason why you should use a credit card for online purchases in the first place -- even when dealing with reputable vendors. I forget the maximum liability you can be legally charged for fraudulent charges on your card, but IIRC it is $50. At least on the cards that I have, the Online Fraud Protection kicks in to cover the difference, so you don't lose anything.

      Read your card holder agreement and know the law!

      --
      Why is it that the proponents of "one nation under God" are so eager to get rid of "liberty and justice for all"?
    4. Re:Credit Cards by ryanwright · · Score: 3, Insightful

      They stick with their 'venue' status

      A bunch of bullshit, too. I bought a $10 item and the seller added $20 for shipping (I expected $15, but whatever, I'll pay his overcharge), but then tacked a $20 "handling fee" on top of that! This was NOT mentioned in the auction!

      eBay has a rule about this, so I complained to them, but they refused to enforce it because his auction said "seller pays shipping and handling". They also kindly informed me that if I didn't pay, my account would be subject to disciplinary action. I asked, "So, the seller could make up whatever number he wanted - $1,000, perhaps - and if I didn't pay, you would trash MY account?" The response: "Yes."

      When I complained further, they pulled the "we're just a venue" bullshit, and compared themselves to the classifieds section of the newspaper. But they're not "just a venue". They have proactively taken steps to remove troublesome users and to create a large base of rules governing transactions. The fact that they go around slapping people who don't pay, no matter what the circumstances, proves they're not "just a venue."

      eBay pisses me off. I still use it, because there aren't any other choices. But they're a bunch of asshats. Either you're a venue or not. Either you enforce rules or you don't have them at all. You can't have it both ways.

      (I ended up paying half the seller's extortion fee and letting him keep some of the items in the lot that I didn't need, and making a note to never, ever bid on anything that doesn't have all shipping & handling costs clearly listed in the auction.)

      --
      -Ryan, with the unoriginal sig
    5. Re:Credit Cards by ryanwright · · Score: 3, Informative

      Blaming eBay for your ignorance is foolish. Learn the rules before you play.


      It's not "my ignorance" or not "learning the rules". I followed the damn rules but eBay decided they didn't matter. I'll explain:

      eBay's policies state that sellers can't just randomly tack on fees after the auction ends. Other than normal shipping fees, they must list these things in their auctions. I assumed that eBay's policy in this matter actually had teeth. In other words, I should have been able to say, "Sorry, that's bullshit, you violated eBay's policy and I'm not paying", and eBay should have busted him for not listing this handling fee in the auction. No harm done.

      Had eBay played the game according to their own rules, this wouldn't have been an issue. I wouldn't have paid for the item and the seller would have been slapped for violating listing rules. Instead, eBay participates in "extortion" by forcing me to pay under threat of my account.

      My ignorance wasn't in bidding on that item without knowing about this fee. It was in assuming eBay would enforce their own rules.

      What if it had sold for the opening bid of $5? Is charging $70 S&H wrong? That was the true cost.

      This guy tried to charge $40 in shipping fees. He paid less than $10 to ship the item to me. The price was right there on the box when it arrived. To make it a fair comparison, "What if (your item) had sold for the opening bid of $5? Is charging $280 S&H wrong? It's only 4x the true cost, and that stupid bidder should have asked first, right?"

      When I'm told that I'll be paying for shipping, I figure I'm paying within a few bucks of what the shipper is going to charge unless the item requires special shipping or packaging (large/heavy/delicate/etc). That's the moral and ethical way to do business. If you're going to charge a huge handling fee, it needs to be stated UP FRONT, so there are no surprises.

      These people won't do that because they're trying to screw you. They'll take an item that retails for $20, sell it to you for $5, and tack on $40 in shipping costs. Others just randomly tack on a bunch of handling fees after the fact to make up for their item selling for less than they expected. It's unethical at best, if not outright fraud. You know it, I know it, and eBay knows it. Yet eBay lets it happen and people like you blame the buyer.

      When I posted this to one of eBay's boards while the situation was ongoing, I heard from a hundred people just like you. They called ME a "no good non-paying bidder". Yeah, with nearly 200 transactions worth tens of thousands of dollars, all 100% positive, suddenly I'm a deadbeat bidder on a $10 win from a guy with a small handful of transactions. That's bullshit and you know it.

      --
      -Ryan, with the unoriginal sig
  18. Caveat Emptor by MosesJones · · Score: 4, Interesting


    "Buyer beware" really is as old as the hills. Its an interesting challenge in this digital age as you can't see the person, and you can't be sure they are the person they say they are.

    Would we buy a laptop off a bloke on the street who "promised to bring us the laptop same time tomorrow" ? Of course not. But on ebay we make a similar decision on a regular basis.

    How about an "eBay bond" where sellers have to lodge the cash with eBay until the point at which the seller receives the goods, i.e. the money is in escrow until the whole transaction is complete. The company goes bust or fails to supply within a set period (agreed as part of the sale) then the money is refunded.

    --
    An Eye for an Eye will make the whole world blind - Gandhi
  19. Oh yes, positive feedback warning by telemonster · · Score: 4, Interesting

    Just in case anyone runs across this... there are lots of people that sell things like AOL CDs on eBay for $1. They get lots of buyers. Basically, people are buying feedback. You will see someone selling 10 or so plasma TVs for $5k a pop. Look thru their history, and they bought $30 in $1 items. $30 to walk away with $15k or so in stolen profits. Just a heads up.

    A long time eBay user, I've definitly come out way ahead... but there are risks. Nothing is as bad as Yahoo auctions. I caught a fraudulent seller red handed, notified Yahoo as there was 6 other bidders on the same item... and Yahoo wouldn't / didn't seem to do a thing about it. They (Yahoo) should be held accountable if money was lost -- they knew. I contacted the police in LA but since I didn't fall for it, there was no case to be opened.

    --
    Southeastern Virginia REPRESENT!
  20. Mirror by smclean · · Score: 4, Informative
    --

    "'Yrch!' said Legolas, falling into his own tongue."

  21. The Slashdot Bride by ThatDamnMurphyGuy · · Score: 5, Funny

    "My name is Justin Spence. You kiled my server. Prepare to die."

  22. low ticket items by bludstone · · Score: 4, Insightful

    This is why you only buy SMALL TICKET items off of ebay.

    Im talking dvds, videogames, maybe hdds. If you get ripped off, the loss is minimal.

    I thought everyone knew this already :)

    --

    no .sig
  23. FYI, there's a bounty on him now. by Beardo+the+Bearded · · Score: 5, Informative
    --

    ---
    ECHELON is a government program to find words like bomb, jihad, plutonium, assassinate, and anarchy.
  24. I struck back by jdavidb · · Score: 5, Interesting

    Honestly, if you always use a credit card, striking back is usually not that hard. Most credit cards guarantee your purchases, whether or not the merchant does.

    Last year I decided I wanted to buy a Pioneer Tivo/DVD recorder combo set. Retail price at the time was about $1500; I noticed on ebay I could pick one up for around $700. While thinking the decision over for a few days, a seller popped up suddenly with a "buy it now" price of $350. I foolishly decided this was an offer I couldn't pass up and bought immediately.

    Well, this seller had made some legitimate sales before, but apparently he decided that the time between taking my money and sending me the product was a good time to close up shop and disappear. In retrospect, I could see from his feedback that several people had had problems with him. A couple had sent complaints, not received a prompt answer, and posted bad feedback, only to receive angry replies to their feedback denigrating them. Apparently, this seller believed he was a better person than the rest of us for not sending prompt responses, because that indicates that he "doesn't sit at a 'puter [sic] 24-7 like you!" I still fail to see how that makes one a paragon of virtue, but I digress.

    So after a decent amount of time I contacted the seller and received no response. I had initially contacted him on purchase to verify what he said in the sale about shipping being free (yes, that should have been another tipoff), and did receive a response. But now he was nowhere to be seen. And ebay reported that his userid did not exist and/or was not active (although it was still in the system complete with previous bad feedback).

    At this point I looked up the seller's phone number and tried to call it, only to get a message that it was out of service. That made sense, since the number had four or five consecutive digits in it. (The number was something like ###-4567, though the area code did match the seller's alleged area.)

    Satisfied I'd done everything in my power to contact the seller and resolve the situation, I contacted paypal and informed them I had not received the product and expected to take advantage of their policy. They informed me they would launch an investigation and attempt to recover my money, and I would hear from them within a week. I was a little bit dissuaded by the claims on their policy page that they were only liable up to a certain dollar limit, but I was not terribly worried because I knew my credit card guaranteed me!

    After a week, paypal cheerfully sent me a message telling me they had determined two things:

    • The seller was indeed at fault and had cheated me.
    • My money could not be recoved.

    Apparently they thought this news was going to overjoy and satisfy me. Wonder of wonders; I had been vindicated! At last the whole world knew that the seller was at fault! I felt better already. (Yeah, right.) Turns out the only real promise paypal makes is that they will investigate.

    So I immediately contacted my credit card company and let them know what had happened, and that I had no attention of paying the bill. The credit card representative expressed mild surprise that paypal/ebay were not cooperating with me. I was immediately given a provisional credit, pending followup investigation by my credit card company with paypal. I had done this about 6 months earlier, over a DVD bought from an Amazon.com associate seller; the policy is that once they take over, you don't have to worry about anything. The credit card company investigates and, unless you're found to be lying, you get your money back. You don't have to deal with the offending merchant at all going forward.

    So, about a day later, I got another form email from paypal. This one stated that they were now involved in responding to an investigation from my credit card company. The form email mentioned that paypal had a very generous policy and would have been happy to have dealt with me directly and investigate

  25. thanks for the mirrors guys! by jcomeau_ictx · · Score: 5, Informative
    Looks like I lost my freeshell.org account. I thought my CGI scripts (bash) were up to snuff but they'd never been stress-tested until now. So let me publicly apologize to the guys hosted on otaku, and please let me know how to make amends. I really didn't think this would get published, or I'd have planned better.

    Well anyway, since Justin's T1 is being pummeled too, a bunch of slashdotters have come to the rescue and mirrored the site! Here are the ones I've had pointed out to me so far, and more are appearing as I type:

    http://pio.longstair.com/misc/salwise.htm
    http://pio.longstair.com/misc/salwise2.htm
    http://www.ibnads.com/sal/salwise.html
    http://sd.wiretapped.us/07222004/
    http://www.freelancesecurity.com/projects/10898246 67.html

  26. Ebay Feedback by Infe · · Score: 3, Interesting

    Has anyone else noticed how hard it can be to read the neutral/negative feedback of a seller? They purposely make it this way. The feedbacks used to say Complaint: or Neutral: in front of each feedback, so you could for example view the maximum feedback per page and search the page for Complaints.

    Now, you get a stupid icon, and scrolling down the screen with a lot of feedback, good luck spotting the grey Neutral against the green positive, and it's not easy to spot the complaints, either. It certainly was much easier before. There's no reason they couldn't have Complaint: and then the stupid icon. I've bitched about it to them, and got a non-response. I hope others complain as well.

    I hope competitors clean ebay's clock, because they don't orient their business for the convenience or protection of buyers. In fact, there should be a way to click and view only complaints. They're afraid this will scare off a few sales, but look how many damn frauds it would prevent!!!

    --
    Posted by yintercept - "...science...[is] the study of the 'divine creation.' "
  27. This is just too funny! by bbsal · · Score: 3, Funny

    All you guys need to look at something.I am sal wise but not the one who sold anything on ebay.I got plenty of documents to back up it wasnt me but my father but everywere i look i am seeing my name being jr but it is wrong.Yous are all playing follow the leader and saying guilty before reading facts.I tried to help out with this when i was out of the hospital but justin just toke it as it was me and that was that.I even went as far as asked him to call my hospital so he can see it was impossible for it to be me but he didnt do that right either. Now enough is enough and i dont have a problem with any of you's but at least accuse the right person.I mean if my father acually comes thru with them auctions then all this is over anyway but all the info on justins web page that is now down like i said it would be is mostly of my father.The civil dockets,The emails etc.. etc.. All i want is my wifes name off the web pages being hosted by other people now.Of course if they fail to do so then i guess they will have to get shut down also.I usally dont threaten anyone and for all that want proof it really wasnt me and was indeed my father call the hospital that justin should of provided and ask how long i been in and out of it.That should be enough proof to show you people it was sr not jr and not my wife. Now why would a scammer come on here and even type to you people?Because i did nothing wrong and im tired of seeing people putting my name out there like it was me and like im a crook.Anyone in philly who wants to see me come on down to 19th and passyunk ave right on the corner i have a scooter shop im in partners with and yes its a bunch of mostly old time mafia but so what we do nothing wrong and have a legit buisness and i dont hide from no one. Put yourself in my shoes.Im in the hospital not knowing whats going on and get out and find all this crap floating around and then find out it was my father.I want to hang him more then anyone. Acually he should be fixing this mess but he dont know i know whats going on yet but i have to tell him soon because this is getting out of hand and he must fix this and i dont care what the hell he does after that but im done with him. So people whoever wants real facts i will prove it and end it at that.