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We the Media

The Importance of writes "Tech columnist (for the San Jose Mercury News) Dan Gillmor is a journalist who gets it. You may not always agree with every detail of his reporting, but he clearly has a deep understanding of what is important and what is not in the technology world. And, because he is a trained writer, he knows how to explain it well. Of course, he'll probably end up most famous for what he doesn't know, as in his self-proclaimed mantra: "the readers know more than I do." In large part, his new book, We the Media: Grassroots Journalism by the People, for the People, is about what happens to journalism when technology reveals the truth of Gillmor's mantra." We the Media: Grassroots Journalism by the People, for the People author Dan Gillmor pages 299 publisher O'Reilly rating 9 reviewer The Importance Of ISBN 0596007337 summary The revolution in media and what it means for journalism.

The main focus of We the Media is the ongoing revolution in journalism, but it is much broader than that. It is about media and communication in general. It is a report in mid-2004 on many of the predictions that Marshall McLuhan made in the 1960s and 70s about how technology will change the way we communicate for good and ill.

It's actually somewhat difficult to write, precisely, what the book is about. Gillmor has taken a diverse range of subjects from technology, to politics, and law, from blogging to broadcast and spread spectrum, and combined them into a compelling and provocative narrative. The ideas come fast and furious, but Gillmor's writing talent keeps the reader on track. In fact, there are so many concepts discussed that there really is not enough room to summarize them all in this review.

Instead, it is probably easier to talk about who the book is for. Gillmor sets it out in his introduction: journalists, newsmakers and the people formerly known as "the audience."

Journalists

Very simply, We the Media should be required reading in journalism schools for students and professors. I'm serious. If you're a publisher, editor, or an actual breathing reporter, and you want to get up to speed on what is happening to your profession, you need to read this book.

Revolutionary shifts don't usually happen overnight, and the one in journalism that Gillmor describes didn't either. He briefly sketches a progression of changes from revolutionary era newspapers and pamphleteers to the increasing centralization of corporate media behemoths in the 20th century. However, there is a day he can point to when the latest shift became pretty obvious. That day was Sept 11, 2001. That was the day that personal media, through email lists and websites, became an important way for the story to get out.

Personally, I was at a public television conference in Wisconsin. Many of the attendees were journalists for local PBS affiliates. Connected to the net in the conference room, I was getting news through Slashdot because most of the major media websites were down, and the broadcast news was simply playing video of the attacks over and over. Soon, many of the other attendees were also checking Slashdot for links to and mirrors of the news gathered by Slashdot's readers. That may not seem like a big deal, but as Gillmor relates, similar things were taking place in many other net forums. The importance of these alternate news sites has continued (you're reading this aren't you?).

Because the whole book is about journalism, it is a bit hard to pick out more highlights, but Gillmor does begin his chapter on "Professional Journalists Joining the Conversation" with a Slashdot anecdote concerning Jane's Intelligence Review thanking the Slashdot community for pointing out the flaws in a proposed article on cyberterrorism back in 1999. Actually, much of what Gillmor is talking about is basically how journalists can be more like Jane's - working with and taking advantage of the fact that the audience knows more than the publication.

Newsmakers

If you are a politician, CEO or advisor to similar, you should probably read this book as well. In many ways, journalists are middlemen, connecting those making news with those who want to learn the news. One of the things technology is enabling is the ability of newsmakers to connect directly with their audience in many ways. Of course, as Gillmor documents, many businessmen and politicians don't really understand how to communicate through this new medium properly. Nevertheless, there are lessons that can be learned from the mistakes as well as some positive examples of those who've used new technologies successfully.

The People Formerly Known as "The Audience"

Basically, everybody who comments down below this review is participating in it. You're not simply an audience; you're co-authors of this review. What I'm writing here is only a starting point for the conversation. If you're interested in becoming a more active participant, in learning more about the role the once-passive, now-proactive audience is playing in creating, editing and filtering media, then you probably want to read this book too. We're all journalists now.

Free As in Speech (and Beer)

The book has an Attribution-NonCommercial-ShareAlike 2.0 Creative Commons license. The digital text isn't available on the web yet, but should be very soon. Expect a profusion of formats, audio versions, translations, and wikis to follow. One thought of mine is that classes of journalism students should be regularly given an assignment to keep the book up-to-date.

We the Media also has a weblog, which will be a good place to keep track of the book as it develops. Just because a book has been published doesn't mean it has finished changing.

You can purchase We the Media: Grassroots Journalism by the People, for the People from bn.com. Slashdot welcomes readers' book reviews. To see your own review here, carefully read the book review guidelines, then visit the submission page.

18 of 100 comments (clear)

  1. "you're co-authors of this review." by Anonymous+Crowhead · · Score: 4, Insightful

    If you haven't read the book? That's the problem with most blogs. Everyone's opinion is not news.

    1. Re:"you're co-authors of this review." by joe270 · · Score: 5, Insightful

      I think that you are right in that the most important thing about getting news (or any information) is to separate the facts from people's perceptions of things. This is an inherently difficult task because everyone communicates only what they perceive. The great thing about /. in particular is that the moderation system helps to promote opinions or comments that are factual or insightful in some way. Everyone still is responisible for filtering the opinions of others so that they can form their own more informed opinion.

      --
      "Scientists discover the world that exists; engineers create the world that never was." --Theodore von Karman
    2. Re:"you're co-authors of this review." by kaladorn · · Score: 5, Insightful

      Hmmm.

      Insightful is clearly a mass perception thing - or at least, something can be individually insightful for N people. Hence a mass can determine if something is (in the large) seen as insightful.

      On the other hand, just because a whole pile of people in a non-random sample population agree that something is factual doesn't actually make it factual or even necessarily more likely that it will be factual.

      Moderation is interesting, but meta-moderation was one of the steps (and I'm sure things will continue to evolve) to address the weaknesses in basic moderation. Obviously, moderation is no Panacea.

      One thing professional news sources can contribute is professional-grade investigative research, proper referencing and citation, along with providing identifiable reporters, employers, etc. thus allowing one a chance to ascertain whose self-interest might be being served, to assess the quality of the research and to evaluate the evidence. Bloggers rarely follow such a rigorous method.

      On the other hand, with the Internet starting to affect the pace of modern news reporting (plus competition and cost cutting and media consolidation), the net effect may be *less* research, less validation, less formal citation, more op-ed pieces disguised as news items (very common today), and less verifiability, identifiability, and accountability overall in the news industry. That's a sad state of affairs, but it seems to be the way the world is going.

      --
      -- Mal: "Well they tell you: never hit a man with a closed fist. But it is, on occasion, hilarious."
    3. Re:"you're co-authors of this review." by tbannist · · Score: 4, Insightful

      "One thing professional news sources can contribute is professional-grade investigative research, proper referencing and citation, along with providing identifiable reporters, employers, etc. thus allowing one a chance to ascertain whose self-interest might be being served, to assess the quality of the research and to evaluate the evidence. Bloggers rarely follow such a rigorous method."

      Actually, professional news sources rarely seem to be rigorous. The exception is magazine articles which usually seem to have been researched and have appropriate references and citations. Newspaper articles are rarely more than either an opinion or a summary. Television is worse, in that it's usually a summary of an opinion.

      I think the difference is the longer publication time means they stop trying to compete on "faster" and instead focus on "better".

      --
      Fanatically anti-fanatical
  2. ugh by Anonymous Coward · · Score: 5, Insightful

    Personally, I was at a public television conference in Wisconsin. Many of the attendees were journalists for local PBS affiliates. Connected to the net in the conference room, I was getting news through Slashdot because most of the major media websites were down, and the broadcast news was simply playing video of the attacks over and over.

    Go back and read through the comments in those stories. Most, if not all of the 'news' was simply people who were watching TV and typing at what they heard. Not only that, the amount of incorrect news both on Slashdot and on the major media outlets that day was understandably quite large. Slashdot just gave people who weren't there a way to talk and theorize about what was happening. TV was still the best place to get info that day. Slashdot wasn't.

  3. McLuhan wasn't exactly right. by scowling · · Score: 4, Insightful

    The medium isn't the message, per se. The message is the message. It doesn't really matter with what edium a message is transmitted; information is information.

    This was reinforced recently by the blogsters at the Democratic Convention. Few said anything of consequence. That what they transmitted was using new media didn't matter. Crap is crap.

    And as such, I don't think I can agree with Gilmour; while September 11 showed that personal media could be an important infotransmission tool, July 2004 showed that it's overrated, and that we still need professionals.

    --
    www.kitchengeek.com -- Nosh for
  4. Crap is crap by fleener · · Score: 5, Insightful
    I agree, crap is crap. Professional news media will always have a place because they employ trained writers. I'll read a blog for fun, or because I know the blogger personally, or because I have an intense interest in a specific blog topic. But if I'm reading hard news or human interest pieces, I am *not* going to entertain an unfocused run-on stream of thought -- which is what many bloggers write.

    More importantly, with a professional news organization, I know who I am dealing with. Too many online entries -- from blog postings to product reviews -- are not authenticated. I know who the editor is of my local newspaper and I know the corporation and politics of the company who owns the newspaper. I'll take that over Joe Schmoe because I don't know which axe he's grinding.

  5. Re:PDFs available by Anonymous Coward · · Score: 5, Insightful

    #!/usr/bin/sh

    for x in 00 01 02 03 04 05 06 07 08 09 10 11 12
    do
    wget http://www.oreilly.com/catalog/wemedia/book/ch$x.p df
    done

    wget http://www.oreilly.com/catalog/wemedia/book/epilog ue.pdf

    wget http://www.oreilly.com/catalog/wemedia/book/endnot es.pdf

  6. About the Democratic convention by rewt66 · · Score: 2, Insightful

    "The Charge Of The Blog Brigade"
    (with apologies to Alfred, Lord Tennyson)

    Theirs not to wonder why
    Theirs but to blog and die
    Into the valley of hype rode the six hundred.

    Boredom to the right of them,
    Boredom to the left of them,
    Boredom in the front of them,
    Into the valley of hype rode the six hundred (bloggers).

    Back to actual commentary: Of course the bloggers at the convention said nothing of consequence. Nothing of consequence happened at the convention. It never does. Nothing will happen at the Republican Convention either.

    Conventions used to be about deciding who your candidate was going to be, and what your platform was. But these days, we know who the candidate will be before the convention starts, and the "platforms" are designed to sound as good as possible without actually saying much that is concrete.

    The result is that conventions generate no actual news. What, Kerry was nominated? Really??? Wow, that's really news!

    So I'm not sure that the Democratic Convention is a good proof that blogs don't really cut it as the new news media. If there's no news, the professional evening news doesn't say much either.

  7. and a horse is a horse, of course, of course... by fireboy1919 · · Score: 3, Insightful

    Is professional training all it takes to get your respect?

    I find that most professional news organizations (in my country, the USA) are trying to do whatever they can to push their agendas while also insinuating that they are impartial. It's downright duplicitous, and whats worse is that there are people who believe that their facts are totally true.

    Most of the time you don't see this kind of thing in blogs, and I think the fact that the writers aren't professional journalists, and therefore aren't trained in the subtle art of fact-misdirection is one reason why. But you're right about the unverified stuff. There's no telling what you're getting with a blog.

    I'd trust the average blog about as much as the average professional news agency, but for different reasons. In either case, a particular instance would have to earn my respect before I'd believe them above other sources.

    --
    Mod me down and I will become more powerful than you can possibly imagine!
    1. Re:and a horse is a horse, of course, of course... by fleener · · Score: 1, Insightful
      No, professional training isn't what's required to get my respect. Respect doesn't even enter into the equation.

      I require trust. I need to know who is speaking to me, and what their influences are. I trust the reporting of the local newspaper, and understand when to question the slant on a news report. Professional training helps because then the act of reading the reporting is easy and painless. Most blogs are not easy to read, unless you like reaching "the point" at the bottom of 5 pages of text (hence my 'stream of consciousness' remark).

      In my reading, blogs are more akin to talk radio. They express a point of view with little attempt at getting the "other side" of the story. Professional news organizations at least make the attempt.

      In other words, I trust a blog no more than I trust what my Aunt Bessie is saying about the neighbors as she peers out between the curtains of her front window. Sure, Aunt Bessie has a place in this world, but most of the time, I don't have the time or interest to listen. Aunt Bessie will always have a place becasue what drives Aunt Bessie is her own self interest.

      What you attribute to bias in professional news organizations is sometimes due to directives from top management, but more often due to incompetence, laziness and simply not hiring enough reporters to do the job right.

      None of my positive remarks apply to the handful of national news organizations in America -- they're all a joke (as any fan of Jon Stewart's Daily Show can attest). I'm talking about regional and local news media, who live and die by their reputation.

  8. Cut and paste. Speech output by NZheretic · · Score: 4, Insightful
    wget -c `wget -q -O- http://www.oreilly.com/catalog/wemedia/book/ | grep pdf | sed 's%^.* href="%%;s%".*$%%;s%^%http://www.oreilly.com%'`

    pdftotext -raw ch00.pdf - | festival --tts
  9. Re:Now that would be an interesting change! by PCM2 · · Score: 4, Insightful

    ...and the "plastic surgery-riddled TV boneheads" probably don't write a single scrap of news, either.

    I'm currently a professional technology writer/editor and my mandate is still to boil down and synthesize complex topics and make them readable, understandable, and as engaging to readers as possible. I don't see how anybody could find fault in that.

    What sense does it make to consider an audience with more education and experience than the reporter? Why on earth would those people read the article?

    Fans of the Web and the Internet at large love to repeat over and over how it's going to revolutionize everything. Maybe it is -- but for some reason, that always seems to boil down to knocking somebody off some perceived pedestal. "Oh that guy doesn't know anything, he made this mistake here and I bet twenty other people on the Internet can point out others." Great. But the Internet isn't revolutionizing anything here. There have always been people who say things like that, and there's even a name for them: armchair critics. Their presence does not take away the need for well-informed, insightful, accurate, and well-written journalism.

    Journalism as a "conversation" or a "seminar" sounds really nice and new-agey. If that always worked, I guess it would be pretty great. As a counter-example, I could give Slashdot. If a cacophony of voices is all you really need to get your information, why is everyone always yelling "RTFA"?

    --
    Breakfast served all day!
  10. We need less bias by Brandybuck · · Score: 5, Insightful

    The problem with the media is too much bias. The "news-as-entertainment" problem still ranks high on my list, but it's the outright political bias that drives me nuts the most.

    I am not a conservative, nor am I a Republican. But I can still see the bias in the media. The mainstream news in particular has a distinct Democrat/liberal bent. This is hard to see if you're a Democrat/liberal, and you'll probably vehemently deny it exists, but if you're not a liberal or Democrat, you can plainly see it.

    Heck, even a lot of liberal Greens can see it, just because the blackout of any news on Nader and the Green Party. That party decided the 2000 election, but the media acts as if it were irrelevant to the 2004 campaign coverage.

    When I mean bias, I don't mean obvious blatant bias that any numbskull can see. I mean a subtle bias in the stories presented, adjectives used, body language by anchors, etc. But sometimes that bias is obvious, as when the media was having orgasms over the Clark candidacy last year. That last what, all of two weeks?

    Here's a subtle bias as an example. Mrs. Kerry is a millionaire. Mr. Cheney is a millionaire. Both once had strong corporate ties, but no longer do. Yet which one will the media portray as having a corporate war chest? Which one is more often mentioned being a millionaire? Which one is more often mentioned as having corporate ties?

    I am not claiming that this bias is intentional. But with 90% (IIRC) of news reporters registered Democrat, they've constructed themselves a world isolated from the real one. While the owners of the media tend to be Republican, those that actually report the news are not. If you ran across a news outlet that consisted of 90% Republican (or Libertarian or Green) reporters, you would expect those skewed numbers to produce a strong bias. So why don't you expect the same when the news outlets are all 90% Democrat?

    --
    Don't blame me, I didn't vote for either of them!
  11. Re:Now that would be an interesting change! by strudeau · · Score: 2, Insightful
    What sense does it make to consider an audience with more education and experience than the reporter? Why on earth would those people read the article?

    Haven't read (much of) the book, yet, but I took this as the collective audience knows more than the reporte -- which is almost certainly true for any given topic -- not each and every individual reader. E.g., if you're a local reporter writing about a park proposal, many people in your audience are going to know more about various aspects of the proposal (e.g., the history of the location; environmental concerns related to; internal parks commission politics; etc.) -- and while some of your sources will help fill those gaps, you'll never be able to dig up everything as a reporter -- and now that's ok, because your audience can participate and help show you where you go wrong or point out pieces that you missed, etc.

    Blogs, etc. aren't replacing traditional journalism, but they are changing it.

  12. Re:Trained? by Ohreally_factor · · Score: 2, Insightful

    Writing is a skill, and like any skill can be learned. If one learns the skill well enough and uses that skill, one may be said to practice good writing.

    However, just because one has undergone training in the skill of writing does not make one a good writer. Use of any skill usually takes practice, and masters of a skill usually have practiced carefully and conscientiously to reach that level of mastery. Of course, there are exceptions: those who are able to write well without much practice and those who will never be able to write well despite much training.

    My guess is that these two extremes are explained by a greater or lesser ability to focus and organize one's thoughts.

    --
    It's not offtopic, dumbass. It's orthogonal.
  13. Re:Now that would be an interesting change! by csguy314 · · Score: 2, Insightful

    What sense does it make to consider an audience with more education and experience than the reporter? Why on earth would those people read the article?

    Perhaps they read it to find out what's "new". That's generally what the news is supposed to talk about right? If I happen to know a lot more about a particular subject than someone else, but I've just been out of touch for the past few [hours|days|weeks] then I may not have heard something that others have.
    Disseminating the contextual relationship this new information has with what I, or an expert, already happens to know may be useful for the general public, especially if it's dumbed down. But as long as the new information is presented in a useful manner, then any expert can benefit from it as well.

    --
    This is left as an exercise for the reader.
  14. Re:Media IS liberal SOCIALLY, NOT ECONOMICALLY by Brandybuck · · Score: 2, Insightful

    I'm pissed that the media isn't reporting objectively. Of course, if they did report objectively, they wouldn't be parroting the Chomsky line. I want objectivity, not just another opinion. For example, to report flat or sales taxes as "regressive" would be anything but objective.

    I am not saying your biases are invalid, just that I don't want them, or any other biases, in my news coverage. For example, when the WTO meets, the reporting should be more than a mere "the WTO met today, now on to sports". But neither should it be "the WTO is evil and here's why..."

    --
    Don't blame me, I didn't vote for either of them!