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Can DVDs Kill DVD Players?

aidanpryde asks: "In the weirdest situation I've ever seen. My DVD player died on Saturday while watching the episodes of a favorite sci-fi series. I was watching disk 5 with my wife and noticed that it was getting jumpy. I took the disk out to see if it was dirty or scratched, but seeing nothing, we put the disk back in. Now the DVD player won't read anything, not the Season 5 disk, none of our other disks...nothing! So, we take the DVD player as a loss. Hardware failure happen all of the time, right? So I go downstairs with my wife on another day and try it on her DVD player in her computer. We get through one episode of the disk and it starts to jump again. We take it out, try another disk and sure enough -- nothing works. Has anyone ever run into DVD's that kill DVD players? Is there any way that I can get compensation for my dead DVD players? Is there any ideas as to why this has happened. Can I download firmware updates for the computer drive that may fix the problem?"

49 of 178 comments (clear)

  1. Well... by Ieshan · · Score: 2, Funny

    DVDs are smallish, those big black things are laser discs.

    Stop trying to squash them in your hardware, and everything will work out fine.

    1. Re:Well... by mnmn · · Score: 5, Funny

      Those big black things are records. Laser disks are same size as records, but shiny and with bigger holes.

      I know how you lost your laserdisc player! :)

      --
      "Give orange me give eat orange me eat orange give me eat orange give me you." -Nim Chimpsky
  2. obvious by Anonymous Coward · · Score: 5, Funny

    The DVD is possesed. Call a priest, and if one isn't available, burn it immediately.

    1. Re:obvious by Orion · · Score: 5, Funny

      > Call a priest, and if one isn't available, burn it immediately.

      Burning a priest just because he isn't available seems a little excessive.

      Now, burning a priest just because he is a priest... that sounds much more reasonable.

  3. Please place this disc for sale on ebay by Anonymous Coward · · Score: 5, Funny

    I need it to leave around my workplace in some strategic places. Can't explain the details in a public forum, sorry.

    1. Re:Please place this disc for sale on ebay by Xaviar21 · · Score: 5, Insightful

      Heh.. You probably could actually get some money for a magic DVD that kills DVD players... There are a lot of malicious people out there...

  4. firmware updates by XO · · Score: 5, Informative

    There are also often firmware updates for non-computer based DVD players as well.

    I know that CyberHome and Panasonic have released firmware updates for some of their players over the past, and I'd bet others have too..

    it works like:
    burn a CD with the firmware file using a computer
    put the CD into the DVD player
    press "Play".

    Hope you didn't fry it. :D

    --
    "Champagne for my real friends - and real pain for my sham friends!" http://ericblade.postalboard.com/
    1. Re:firmware updates by MadChicken · · Score: 2, Informative

      Yeah, I have had crashes when trying to play home-brewed KDVDs. I had to unplug the machine (RCA 5240, I think). In some cases it didn't crash, but was glitchy in everything. I had to put in a real official (known good) DVD and it got better.

      --
      SYS 64738 NO CARRIER
  5. are you TEH PIRATE?? by Anonymous Coward · · Score: 5, Funny

    Have you ever traded in illegally pirated software? Did you ever copy a disk for a friend? Used Kazaa or other filesharing systems? Swapped tapes in your youth? Been to a friends house and listened to (i.e., pirated his record? Played your music too loud at red lights? Memorized parts of books you read at the library without previous authorization?

    If so, you are automatically placed on the global MPAA shitlist. Any DVD you buy automatically detects your unique fingerprints (even if you just grip by the edge, you crafty pirate), and instructs even the cheapest korean DVD player to self-destruct.

    You agreed to this on May 27, 1996 when you walked within 50 feet of our EULA in that wal-mart (you know, the one that uses the act of disagreeing with the terms and/or being unaware of them, to indicate agreement to the terms..our lawyers love that one).

    Sorry old pal. Hate to do it to you. But that's the price of being a pirate.

    **

    Note, this post was a work of fiction. However, a young MPAA intern reading this post ejaculated approximately 65% of the way through. After changing his trousers, he is on the phone with his supervisor explaining this cool new invention he read about on "The Slashdots".

  6. Two possibilities... by TheSHAD0W · · Score: 5, Interesting

    I can think of only two possibilities:

    (1) A disk whose decoder disrupted your device's firmware; this may be related to your DVD's region setting, especially if it was set to "zone-free". This may have been deliberate or accidental. Does the player turn on? Do you get the big DVD screen when no disk is inserted? If so, try resetting the DVD's region settings. You may need to access a "hidden" menu; anyone have a source for how to bring up those menus handy?

    (2) Because of the way the MPEG encoding on DVDs works, some encodings may require more CPU usage than others, and on a hardware decoder like in standalone DVD players, this may actually cause the processor to overheat. While letting the unit cool down may solve the problem, too much heat might actually induce a hardware fault.

    1. Re:Two possibilities... by autarkeia · · Score: 4, Insightful
      While number one sounds like it might be feasible, number two sounds like a load of bull. While it's theoretically possible (like it's theoretically possible that you could be hit by a falling airplane wing at any moment), in practice it's rather like saying that you need to be careful about doing kernel compiles or playing Doom 3 lest your GPU or CPU overheat.

      DVD players are meant to play DVD's and have specialized DSP's that don't run ridiculously hot like a Prescott. The idea that some DVD's are "just too much for your DVD player to handle" is slightly ridiculous.

    2. Re:Two possibilities... by Cyberop5 · · Score: 2, Insightful

      I've also used Linux 2.6 kernel builds to test overheating issues on my laptop (Athlon 2200XP). I've had other overheating problems with other, less-strenuous apps; this was just one test. Turning it in for a warrenty repair fixed the problem.

      I've also had DVD's wreak havoc on my Apex DVD player. The first time I tried X-men2 and Planet of the Apes it choked on the menu introduction animation. My sisters have a habit of leaving it running 24/7, so turning it off for an hour or two and trying again usually works.

      Its supposed to have the ability to play back MP3s, but every time I tried, it stutters in playback, like its having a problem decoding the data fast enough i.e. underpowered. Perhaps the MP3s use the CPU and the DVD uses DSP/CPU combo; a problem with one could lead to a problem in the other.

      --
      Urgo: "I want to live. I want to experience the universe and I want to eat pie!"
      Jack: "Who doesn't??"
  7. Killers on the loose by cpsc2005 · · Score: 4, Interesting

    I'd suggest carefully reading the DVD itself along with the case and any other material. If it says nothing about copy protection, or something like "This DVD smites computers" I'd immediately take it up with the studio that produced the DVD. Try to be nice, but at the same time exacting. If I were you, and there were no notices, or you can clearly prove that these DVD players were stand-alone devices, I'd take it to small claims court and get my $300 bucks back if they don't strike a reasonable deal.

    Don't take no for an answer. Manufacturers should and are held responsible for damage to property under tort law.

    1. Re:Killers on the loose by jcwren · · Score: 5, Funny

      Might be worth "test playing" it on all the DVD players in your local Circuit City and Best Buy. That should get their attention.

  8. Disc balance ? by frumin · · Score: 5, Interesting

    The disc could be badly balanced and that's why it would shake and such. It could have damadged the drive mechanism.

    --
    I punched a baby once.
    1. Re:Disc balance ? by MBCook · · Score: 4, Informative
      Something mechanical like this would be my guess. I would think it would have upset the mechanism as the parent said. Making the shaft the DVD sits on slightly crooked or off place, maybe hitting the laser or something so that it doesn't aim/focus correctly. If you're willing, open up the drive (or the drive in the stand alone player) and see if you can see anything. The disc might have scratched the lens or some such. My guess is it's something reparable like that. It may be something you can fix with an adjustment screw and a little time.

      If it is something "good" though (like scratching the lens or something), then go after the manufacturer of the disk or the place that rented it to you (if you rented it) and ask that they do something about it. They should be nice enough. If not, you may want to go through small claims court as another poster suggested. And if you keep the "killer" disc, you'll have great evidence.

      --
      Comment forecast: Bits of genius surrounded by a sea of mediocrity.
    2. Re:Disc balance ? by Halfbaked+Plan · · Score: 5, Funny

      I tried an 'out of balance' experiment on my CDROM at the workplace once. It was the first time I had access to a 'high speed' CDROM drive (i.e. one faster than 4x). I noticed that it was noisier than any drive I'd encountered before.

      I began by putting progressively larger pieces of tape on a CDROM disk to put the disk 'out of balance' in the drive. It got progressively noisier.

      Then I taped a small metal washer on the CDROM. It spun up and made the whole CPU case shake loudly.

      I had to unplug the computer quickly and use a bent paperclip to extract the CD. It would have been embarassing to explain why the computer in my cubicle was making so much noise.

      --
      resigned
    3. Re:Disc balance ? by lythotype · · Score: 3, Informative

      You have no idea what you're talking about, do you?

      The infamous "click of death", was not because of "...read heads were ripping off..."

      The following quote is from the link provided above, "The clicking sound itself is nothing more than the sound of the heads being retracted from the cartridge into the drive then immediately reinserted."

  9. Yep! by Anonymous Coward · · Score: 3, Informative

    I have a copy of Shaolin Soccer that killed a
    Hitachi dvd player. I tried this copy on my Cyberhome
    player but it refuses to play (suggesting something
    wrong with disk). I got another copy of the movie
    and that copy works okay. Apparently the crap
    Hitachi player had something happen and now it won't
    read any disks.

  10. Warped by heat? by dtfinch · · Score: 2, Insightful

    If the DVD is warped, no longer very flat, it might (?) hit the lens. ???

  11. Shintaro Blank DVDs by thegrassyknowl · · Score: 4, Informative

    I have seen a warning on the back of Shintaro blank DVDs that says not to use it with Pioneer (some specific models that I can't remember) drives.

    Apparantly unless you put in some after-market firmware the drive will be irrepairably damaged by burning onto these Shintaro blanks.

    Wierd!!!

    --
    I drink to make other people interesting!
    1. Re:Shintaro Blank DVDs by Oliver+Wendell+Jones · · Score: 3, Informative

      Pioneer DVD burners that max out at less than 4x had problems with 4x media and could spin up too fast and damage the media or the drive.

      A simple firmware fix from Pioneer corrected this problem.

      --
      A computer once beat me at chess, but it was no match for me at kick boxing -- Emo Phillips
  12. Heard of something similar by Ondo · · Score: 4, Informative

    A similar incident was mentioned on the DVDAuthor users mailing list. Here's a link.

  13. I had a similiar problem with a CD Recorder... by Orion · · Score: 4, Interesting

    It was a nice Sony recorder, except for one little flaw... after you put in a scratched-enough CD, it stopped working forever.

    Here I was, trying to use cdparanoia to recover some CDs, and my drive stopped working.

    It took three RMAs before I finally convinced Sony to stop shipping me back the drive and fix the damn firmware. The next time the firmware was upgraded, and the drive gave several more years of good service (probably still works, wherever it is).

  14. [Off Topic] Reminds me... by GypC · · Score: 3, Funny

    ... of a NIC I once had. It was a run-of-the-mill 3Com 905. Every computer it was installed in, the motherboard burned out within 2 or 3 days. I went through 3 motherboards before I figured out it was the Cursed-NIC-From-Hell.

    I keep it around just so I can stomp on it now and then. It's quite therapeutic.

  15. Is it contagous? by Anonymous Coward · · Score: 3, Interesting

    Back in college I worked as tech support in a computer lab ...
    All of the sudden we had a rash of broken zip drives. After much aggrivation, interagation of users, and many new drives we traced the problem back to one bad zip disk that would kill the zip drive in such manner that the any disk placed in the newly busted drive would kill any drive it was put in such a manner that ...

    Effectively we had a hardware computer virus

  16. I've tried a DVD too by schnits0r · · Score: 5, Funny

    I've tried all my DVDs and they all work fine, and I have suffered absolutely no proble#$#$%$%$#%@#%%@$%@#$%REF$%$F^............NO CARRIER.

    1. Re:I've tried a DVD too by Chemisor · · Score: 2, Funny

      > proble#$#$%$%$#%@#%%@$%@#$%REF$%$F^............NO CARRIER.

      It's so nice to see that not everyone has succumbed to broadband arrogance :)

  17. Not a DVD but... by floydman · · Score: 2, Informative

    I bought the new Metallica album (St. Anger), and guess what, it ruined my CD player(which was aactually a HIFI system). i tried to read it on my PC CD player. same thing. Now the funny part is that i took it to the music store, who actaully gave me a new copy, and told me this should work with out any problems!!!!(For fuck sake, what do you mean without any problems, its a DAMN CD)

    Luckily my HIFI was still under gurantee.

    Out of the subject, but the album SUCKS big time

    --
    The lunatic is in my head
    1. Re:Not a DVD but... by technos · · Score: 4, Funny

      I bought a copy of a Kid Rock album a few years ago, and after opening it and playing through it once I thought it was about the worst thing I had heard since.. Well, probably since Sammy Hagar decided he needed a solo album.

      So I walk back into the Sam Goody and stood around with the case in my hand, flipping it open and closed till I got a sales drone to see me.

      me: Hi, I need to return this.
      drone: I'm sorry, but we don't take returns on opened merchandise. Store policy.
      me: I know what your store policy is. The disc is defective.
      drone: Oh, is it scratched? Sometimes that happens in the packaging process.
      me: Naw, the disc looks fine. But whenever I put it in my player, all I get out of the speakers is noise.
      drone: Wow, I've never heard of that happening.
      me: Only happens with this one disc. The copy of Fleetwood Mac's Rumours I bought here at the same time sounds great.
      drone: Hmm. I think we've still got a couple copies on the shelf, we can exchange it for another.
      me: I'd rather like to return it versus exchange it, because it was supposed to be a gift and I already had to buy an alternate gift in a hurry thanks to it throwing up through my speakers.

      After discussing the model of my player, the fact it also produced garbage when played in my car stereo, the clerk gets his manager to sign off on a refund.

      So I'm up at the register with the salesdrone and the cashier to get my money back.

      clerk: Wow, I don't think I've heard of any problems with that album.
      me: Don't ask me.
      clerk: I ought to go stick it in one of the demo players and see how bad it sounds.
      [clerk hands me my money and a new reciept]
      me: Go for it. Don't put the volume up too loud though, I'll warn you.
      [clerk pops it in a player stuck under the counter, player spins up and starts playing "Cowboy"]
      clerk: Seems to work just fine, that's weird.
      me: Funny, I paid $26 for a CD full of music, I expected music. That sounds like overmodulated static with some profanity thrown in. Not music. It's gotta be defective.

      --
      .sig: Now legally binding!
  18. Re:I SECOND THAT! MOD UP! by Halfbaked+Plan · · Score: 3, Insightful

    Moderation is to make the discussions more interesting. It's not a meritocracy. You're not a 'cooler' person because you have +1. Nobody cares what your real name is. etc. etc.

    --
    resigned
  19. That's okay... by Nice2Cats · · Score: 2, Funny
    Now the DVD player won't read anything, not the Season 5 disk, none of our other disks...nothing!

    That's okay. Season 6 of "Buffy" is terribly depressing anyway, and Season 7 has the worst writing of the whole show. You've seen the most important parts.

    Finished NetHack yet?

  20. Some players unfreeze by doc+modulo · · Score: 3, Informative

    after you disconnect the power cord for a while.

    --
    - -- Truth addict for life.
    1. Re:Some players unfreeze by I+don't+want+to+spen · · Score: 2, Funny

      My freezer also unfreezes if I remove the power for a while ...

      --
      Don't go to a brothel if you want to buy broth
  21. Let me guess. by Ice+Station+Zebra · · Score: 2, Funny

    You have an apex dvd player or similar cheap comsumer electronic junk. All I can say is what did you expect?

    1. Re:Let me guess. by Ice+Station+Zebra · · Score: 2, Interesting

      Guess I hit a nerve, but the fact remains consumer electronics are for the most part these days junk. Crappy circuit boards, marginal components. I work in the industry I know.

    2. Re:Let me guess. by Grishnakh · · Score: 3, Insightful

      You have an apex dvd player or similar cheap comsumer electronic junk. All I can say is what did you expect?

      Last time I checked, ALL DVD players are cheap consumer-grade junk these days. Even the "name-brand" players are made in the same Chinese factories that the cheap "no-name" players are.

      Therefore, I see this as a pretty useless comment. It's not like someone buying a Yugo, instead of a Honda or Toyota, and then complaining it breaks down too much. There isn't much choice with consumer electronics.

  22. Re:Hmmm by phillymjs · · Score: 2, Interesting

    Besides the firmware eject command, there's a very old Mac trick that may still work: Hold down the mouse button on reboot, and wait. The computer used to interpret an extended click-hold during boot that as "eject all ejectable media" or something like that. Last time I used it myself was in the late 90's, to get an external SCSI Zip drive to cough up a bad disk.

    ~Philly

  23. Is the disc warped or uneven? by the_brat_king · · Score: 4, Interesting

    If the disc is warped, uneven, or unbalanced, it will cause DVD player failure. I know this because we've been through 6 DVD players in 3 1/2 years. My wife gets children's movies for my daughter from the library, they put stickers on them (on the center hub)... when these stickers are not placed on correctly they cause the disc to wobble, this kills motors dead.

    Listen to the drive when you put a disc in, can you hear the disc spin up? If not, you've fried your motor, if so it's most likely a firmware issue. Since you've killed two DVD players though, it's more likely that the problem is the motor fried.

  24. Have you tried something as simple by Andy+Dodd · · Score: 3, Interesting

    As powercycling the DVD player?

    Either mechanical damage was done, or possibly a misauthored disc caused the DVD players' firmware to crash. (The fact that it killed a computer's DVD player too sounds odd though...)

    If it's a misauthored disc, then simply powercycling may fix the problem. I mean a COMPLETE power cycle - unplug it, wait 2-3 minutes (sometimes more depending on what sort of memory backup features it might have), plug it back in.

    I had this problem happen shortly after getting a DVD-R drive, one of my DVDs crashed the player. I thought it was broken at first, but a complete powercycle fixed it.

    --
    retrorocket.o not found, launch anyway?
  25. My car stopped working! by CMiYC · · Score: 3, Insightful

    The other day I was driving around in my car and it stopped running. While it was being repaired I was driving another car that stopped running too! I'm pretty sure that I'm the cause of it.

    See where I'm going with this?

    Nobody has suggested the extremely obvious possibility: both DVD drives failed. Perhaps they were going to fail for some time but they didn't start showing problems until you played a dual-layer DVD.

    Its highly unlikely anything about that disc could "damage" your DVD drives. Its far more likely that both drives were near their failure point and failed by coincidence.

    1. Re:My car stopped working! by anakin357 · · Score: 3, Funny

      The other day I was driving around in my car and it stopped running. While it was being repaired I was driving another car that stopped running too! I'm pretty sure that I'm the cause of it. See where I'm going with this? Yes I do. I have seen women drive before.

      --
      http://www.fsckin.com/
  26. Re:I SECOND THAT! MOD UP! by aminorex · · Score: 4, Funny

    Not at all. In a future life you will be reincarnated as a VAX emulator.

    --
    -I like my women like I like my tea: green-
  27. Mod parent "insightful", not "funny" by hopethishelps · · Score: 3, Insightful
    Might be worth "test playing" it on all the DVD players in your local Circuit City and Best Buy. That should get their attention.

    That is a damn good idea! - the best and most useful comment on this topic. Try it, and tell us what happens.

  28. Re:The problem was you bought a Kid Rock CD. by Grishnakh · · Score: 2, Insightful

    Maybe, but the record companies have promoted this "music" as being very good, when it is, in fact, trash.

    The root of the problem is the fact that you're not (normally) allowed to return music after having listened to it. How are you supposed to know if it's any good if you can't listen to it beforehand?

    If I go to Wal-Mart and buy a DVD player, or a stereo, or a power tool, I can bring it home, try it out, decide I don't like it, and put it back in the box and return it for a full refund. Most stores will allow this on most items. But not, curiously, for music, even though the act of playing a CD does not damage the disc in any way, and it can be re-shrinkwrapped and sold again, provided it wasn't scratched or mishandled.

  29. Re:Creating a Killer? by ajs318 · · Score: 2, Insightful

    CD players aren't as smart as DVD players. The data on a CD is just unencrypted PCM audio. 16 bits per sample, 2 channels, 44100 samples a second. But back in the day when CDs were invented, nobody thought it was important to be able to lock out competitors from manufacturing compatible media and equipment. Indeed, the specification was published -- in a certain volume with a rather fetching scarlet cover, the title of which escapes me -- specifically in order to allow everyone to be able to make CDs and players. Yes, even Fred in the Shed, if he had a particularly-well-equipped shed.

    The bad news is that the pits and lands do not correspond directly to zeros and ones, but the good news is that it's "just" "simple" cross-interleaved Reeds code, for error correction, and if you are supremely foolha^H^H^H^H^H^Hconfident, you can just parse the "data" bits from the "parity" bits and feed them into your DACs. But it's not hard to build a simple logic matrix that does the error detection and correction.

    CD-ROM uses an ingenious modification, where some of the error-proofing bits are replaced by addressing bits. This gives 2048-byte sectors and also has the advantage that the error-correction will be so shot to pieces, that any decent decoder will just spit out all zeros -- which will sound like silence. (Don't attempt to verify this using headphones, since a badly-implemented decoder could produce anything from DC to full-volume static).

    For DVD, other concerns (like the movie studios making as much money as possible whether or not it might be morally justifiable) prevailed over not treating the people who pay your wages like shit. So while the disc itself is based physically on the original HDCD specification, the data is unnecessarily munged. (For instance, the audio/video data on a movie DVD is encrypted; although the rightful owner of a DVD is automatically entitled to decrypt it, by virtue of ownership, and may use reasonable force in pursuit of that right, so it serves fuck-all purpose except making life awkward for the person in the street.) And it's possible that there might be the ability to upgrade firmware by having a certain named file on the DVD, though the details would vary from one make of machine to another. One would hope that a sanity-check would be performed on the data first, and then (and only then) would the firmware be upgraded -- ideally, also depending upon some deliberate action by the user.

    --
    Je fume. Tu fumes. Nous fûmes!
  30. Heat by CmdrPorno · · Score: 2, Informative

    It sounds as if you may have used the DVD player for an extended period of time. Heat buildup may be the cause of the failure. That's no excuse, but it's the best explanation I can come up with. I know this was a huge problem with my first DVD player (Panasonic DVD-A110), but I never experienced it probably due to infrequent use.

    --
    Sent from my iPhone
  31. Re:The problem was you bought a Kid Rock CD. by ChaoticLimbs · · Score: 2, Interesting

    Oh, it's much worse than that.
    You see, software vendors claim that when you buy software, it's not the media that you purchase, but the software product itself. This is the argument that they make against copying the ones and zeros that are on the media: That the media itself just carries their product.

    Then, if their software product fails to work as advertised, or causes damage to your core OS or hardware, then they limit their liability to the cost of replacement media , claiming that the media is the extent of their product and its liability. That's why you can't return defective software to the store unless the MEDIA is scratched or damaged. They're getting it both ways, and not only do they sell their product for hundreds of dollars in many cases, but if it's buggy there isn't anything you can do to get your money back. I bought a game lately, Pirates Of the Carribean by Bethesda software. It had a bug which caused it to render a flat blue color over texels instead of texturing them with data. This made the game impossible to play. You couldn't see anything. I checked their site for a patch, and eleven months after the release date, there was still no patch. I called their tech support line, and I was told to wait, and that maybe there would be a patch, since other people had complained of the same problem. I figured that on a movie franchise game if they hadn't patched it within 11 months, it was over. No patch. I tried returning it to the store, no dice- I had opened it and they would only exchange it for the exact same product. So I called Bethesda and asked for a refund and they said that all they could do was send me a replacement media for 20 bucks. Nice. Then when the same companies argue DRM, suddenly their product is the ones and zeroes that don't FREAKING PRODUCE THE IMAGES SHOWN ON THE BOX . Before, it was the disk!

  32. Possible cause by RealErmine · · Score: 2, Funny

    DVDs that conform to the standard spec are only encoded with a series of zeros and ones. It is possible that this disk accidently included a two, confusing the playback hardware.

    --
    Dewey, you fool! Your decimal system has played right into my hands!