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Motorola Hacker Rewards Program

Nuclear Elephant writes "Pen Computing Magazine recently ran an article about the Motorola v710, which has been crippled by Verizon. A hacking contest is now underway, and the pot is steadily growing. The first hacker to provide a hack (or instructions) to enable OBEX and OPP features on the handset before Jan 1 wins the pot. See the official site for more information." We mentioned this phone a few days ago.

19 of 204 comments (clear)

  1. Does the prize include by Anonymous Coward · · Score: 5, Funny

    Lawyers fees for the DMCA lawsuit from Verizon?

    1. Re:Does the prize include by erick99 · · Score: 5, Interesting
      I worked for one of the top three cell phone companies from April until August of this year (I resigned on Aug 12th). You would not believe this industry from the inside. First they shoot themselves in the foot by selling phones for a penny that costs them several hundred dollars. Then, they try to get it back by selling all sorts of "extras." The billing errors alone probably make up some of the lost profit. I did not see a single billing error on any of my screens that were in favor of a customer. My own bill for my two boys were off by $150/month for three months in the carriers favor. The pressure to get new "activations" is enormous. You are directed to say almost anything to get a new activation and then they deal with the lies on the backend. If you choose not to lie, as I did, they make your life almost unbearable. I did make a good income and I could have continued. But, I got so that I didn't like myself much anymore.

      Cheers,

      Erick

      --
      http://www.busyweather.com/
    2. Re:Does the prize include by Wordsmith · · Score: 4, Funny

      isn't everything?

  2. Separate betting pool established by Anonymous Coward · · Score: 3, Funny

    $20 to enter. Whoever guesses closest to the actual date and time the DMCA is invoked to stop this, wins it all!

  3. Verizon known for crippling phones by __aaitqo8496 · · Score: 5, Informative

    Verizon is known for doing this type of things with thier phones. Entire communities have been created to discuss the problems and find workarounds. Just taking a look around at Howard forums and you can come up with tools such as the balpatch which was created in an attempt to take control of the Motorola T720 for loading of pics and tones. Despite a user outcry and many letters written to them in complaint of abandoning JAVA in favor of BREW (a proprietary Qualcomm language), Verizon cares not.

    1. Re:Verizon known for crippling phones by jonsmirl · · Score: 4, Insightful

      I have to agree that Verizon is making the phones useless. Next phone I get is going to be voice only. I wasted a bunch of money buying a couple of Motorola 722's to then find out that I had to pay more to use every feature.

      I wanted to sync my calendar/address book with Yahoo. I called Verizon, no program exists for syncing Yahoo to a Motorola 722. So I said fine I'll write one and open source it. When I mentioned this on the Qualcomm forms I almost got lynched. People complained about commies like me ruining their ability to make money and support their families. I said that I was willing to buy the program but none exists -- no one offered to write it.

      Qualcom is completely against free distibution of apps for Brew. They told me that I could write it and distribute for free on the Verizon net if I was willing to pay the fees for all of the users. I also had to pay a $4000 up front fee. Turns out that they require additional app royalty fees to use the OS I just bought from them.

      The offical reason for this "fee" is that Qualcomm will audit my apps to ensure that they don't contain a virus that would call 911. I tried to point out to them that a virus on home computers with modems is just as dangerous, but they wouldn't listen.

      None of this is Motorola's fault. It is all Qualcomm and Verizon.

      When my contract is up I'm getting a new network and Linux based phones.

  4. Bet the pot goes to some Verizon tech by Myrrh · · Score: 3, Interesting

    What do you want to bet the tech(s) who originally figured out how to cripple the phone hear about this, un-cripple it (or at least tell how), and collect the bounty?

    I'd do it if it were me. Hopefully the pot grows enough to offset the lost income if Verizon finds out and fires the guilty party, though.

  5. What!? by Anonymous Coward · · Score: 4, Funny

    They win pot? Where do I enter?!

  6. Just sit tight. by peterdaly · · Score: 3, Interesting

    There is a bluetooth update coming something soon (schedule is/was early this month) for the v710. At least one person has claimed to have received word via email from verizon that at least some of the functionality this "hack contest" is looking for will be provided in the update.

    Sit tight until the update comes out...then assess the situation. Then, if needed, we can work ourselves up into a hissy about this.

    I think Verizon released this phone before it was ready, probably due to customers leaving for lack of a bluetooth option. They probably figured the backlash may be better than lost customers, or I could be wrong and they may just be totally missing the boat.

  7. DMCA by thebdj · · Score: 3, Informative

    The problem with worrying about the DMCA is that it is not Verizon who can call for it. You see the hardware is create and owned by Motorola. So if anyone would complain it would be them. To be honest if I was Motorola I would be just as pissed at Verizon for castrating my product.
    I suppose Motorola could go after the people, but really do they have anything to lose by people figuring out how to turn a feature on that was originally in the phone to begin with?

    --
    "Some days you just can't get rid of a bomb."
  8. Que? by iamdrscience · · Score: 4, Insightful

    Am I missing something? Why not just switch to a different network that isn't so hostile towards their customers. I mean, the fact that Verizon is actually saying that they don't offer a bluetooth phone because it doesn't fit their business model, despite the fact that many customers want it is ridiculous. Sounds like a path towards an out-of-business model to me.

    1. Re:Que? by Andy+Dodd · · Score: 3, Informative

      Simple. Every other carrier's coverage sucks.

      Verizon has the best coverage, some of the best customer service (The ONLY time I've had any problems with their customer service was when 90% of their employees were on strike.), and the best quality control on their phones. (Which is why their selection of phones sometimes suffers.)

      Don't like the v710? Go buy another phone. The article linked to is wrong - There are plenty of situations where people have activated Sprint phones on Verizon with no troubles (other than having to unlock the Sprint phone's programming mode. Sprint are bastards like that, whereas the access password for every Verizon phone I've owned has been 00000.)

      I have a Kyocera 6035 Smartphone, with LOTS of features that are "direct competitors" to the ones Verizon wants to push. None of them have been crippled in any way. Same for the 7135.

      --
      retrorocket.o not found, launch anyway?
  9. As a Verizon and Mac customer by Fudge.Org · · Score: 3, Interesting

    I find that

    a) it would be better to go with Nextel for a wireless data service.

    b) it would be better to go with AT&T/Cingular for a Bluetooth feature enabled phone selection.

    Verizon gets Moto to give them phones but there is no guarantee who is responsible for the software running on the phone. I get the full impact of this approach when I use my phone today. When I can actually -use- the phone that is.

    Sadly, the current phone I use (Moto T720C) just reboots and has general software issues because I actually try to use the features of the phone. It all started when I did my first iSync. After that, it is very common to just have the phone reboot after reading a text message and the battery life is horrible. That said, if I just used the unit as a phone it is reliable.

    Verizon has swapped out hardware numerous times since it was considered to be a case of bad hardware. Right. Sure. Then when the 5p software load is on the new hardware it still chokes the phone. I would say it is just silly but I actually use my phone for work.

    Finally, I got a rep to admit that Verizon let Moto outsource the software for the T720c and if you try to get one now most reps won't even let you get the T720c if you beg for it. Too many problems.

    I was looking at going to the V710 but now I am leaning towards other options like the LG phones since the Bluetooth on the V710 is not fully baked and may never be.

    I guess Verizon is the choice if -all- you want to do is make phone calls.

    --
    http://fudge.org
  10. I'm missing something. by Anonymous Coward · · Score: 3, Insightful

    Let's examine the situation.

    - there's a hostile cell phone company
    - you continue to use them
    - you complain when they suck
    - you stick with them, despite their ignorance, but you then post "rewards" to fix their problems

    Umm. Wouldn't it be a whole lot easier to just switch cellular carriers? (Changing cell phone companies is not that hard to do!)

  11. If someone is smart enough to hack the phone... by Go_Ask_Alex · · Score: 4, Insightful

    ...then they should be smart enough not to waste their time and effort buying a crippled Moto V710 in the first place, or otherwise contributing to having more people buy the phones and becoming satisfied customers via a hack.

    Who would a hack serve? Those who will continue to support bad business practices and companies.

    For a comparable price one can find comparable "unlocked" GSM phones that have the original manufacturer's firmware, have all features enabled, and allow one to get service from any mobile company one chooses, often world-wide with the now commonplace GSM world phones.

  12. Not to be too harsh on you... by PaulBu · · Score: 4, Funny

    But maybe this story explains your .signature? ;-)

    Paul B.

  13. Verizon's Expensive by Mean_Nishka · · Score: 4, Informative
    Verizon is really all about nickel and diming the customer. Walk into any retail store and you can see many 'packages' to be added on to a normal account. They charge for everything beyond a typical phone call, even on the more premium accounts.

    I used to be a Verizon customer and switched to Sprint when the Treo 600 came out. I was expecting a decline in service quality, and was quite surprised the actual service was about the same.

    What I did get was far more bang for the buck. For around $110 US a month, I get 2000 peak minutes, unlimited nights and weekends which start at 7 p.m. (versus 9 for Verizon), unlimited picture and SMS messaging, unlimited data, including unlimited modem use (thanks PDANet!), and a host of other features.

    Bottom line, I'm not sad I left Verizon.. At least with Sprint I know I won't be charged extra for something as simple as an SMS message or photo transmission.

  14. Re:Take my money - please by ElGuapoGolf · · Score: 5, Interesting

    I don't get it: Verizon has rabidly faithful customers already. They do a great job with the high-speed data service. Why don't they go the last mile and carry a decent Bluetooth phone? It's not like I'm asking for it for free - I'll *give* them the money, they just won't take it....

    It's all about the extras. If they gave you a fully functional Bluetooth phone, with a functional OBEX profile, you wouldn't have to use their Get-It-Now service to send yourself the pictures you've taken using the camera phone you bought from Verizon. Could you imagine, getting your photos off your phone(which you paid for) for free? It'd almost make that .3 megapixel picture somewhat compelling. And I know you can do it with the transwhatever card that's in the phone, but imagine how nice it would be to do it wirelessly...

    But that's not all. If you had Java on the phone, instead of that redheaded stepchild BREW, you could use bluetooth to send yourself the games you've bought in the past for your older phones. And Verizon wouldn't make a penny! Could you imagine the horror of getting to use your old games and Verizon not making a penny out of that, other than the initial cost of selling you the game?

    But wait, there's even more! If you had multiple cellular phones, you could take a ringtone from off your fiance's phone and send it to yours! For free! Verizon wouldn't make a penny, except for the money they made when they sold you the ringtone to begin with. The horror.

  15. back in the day by Stu22 · · Score: 3, Interesting

    I seem to remember an Apple CEO saying that the way to network Macs and PCs is with a floppy disk, much like the memory card for the phone. This was right before Apple almost went out of business. Verizon doesn't have a Jobs brand defribulator.

    Stu