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VoIP Price War Declared

gardel writes "Voxilla reports that a VoIP price war was declared today. An announcement that AT&T would drop its prices for its CallVantage Service from $34.99 to $29.99 per month was followed quickly by an announcement that Vonage would drop the price on its unlimited calling plan to $25 a month from the previous $29.99. Analysts say the price cuts show the VoIP market is not only competitive, but it's serious."

21 of 275 comments (clear)

  1. 3 Cheers for Free Markets by stinerman · · Score: 4, Insightful

    Even social democrats like myself can appreciate good free-market competition like this.

    If only all markets worked this way, I might be a Libertarian. . .

    1. Re:3 Cheers for Free Markets by rnd() · · Score: 4, Insightful

      All markets do work that way, it's just a matter of perspective. Markets don't naturally create a welfare state, for example.

      It's kind of like gravity, you may not like it all the time, but it is a consistent phenomenon.

      p.s. Markets are not a perfect way of allocating resources and capital, they are only the best way yet discovered by mankind.

      --

      Amazing magic tricks

  2. Still about $20 too much by metamatic · · Score: 4, Interesting

    The problem I have with my phone service is that the fixed per-month charge is about 5x what I pay for the actual calls I make.

    I'd much rather have more expensive calls, and a lower per-month fee. I have no trouble with paying 5 cents a minute to make a call; it's paying $25+ a month for no calls that pisses me off.

    --
    GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
    1. Re:Still about $20 too much by DrZaius · · Score: 4, Insightful

      You're probably in the minority. My guess is that most people would prefer to have lower per minute rates than monthly rates.

      I supposed the ideal would be having different packages -- the more you pay flat, the less you pay per minute..

      --
      -- DrZaius - Minister of Sciences and Protector of the Faith
    2. Re:Still about $20 too much by angle_slam · · Score: 4, Interesting

      Just did some calculations. At 3.9 cents for additional minutes, if you use less than 884 minutes per month, you're better off getting the 500 minute plan and paying overage charges.

    3. Re:Still about $20 too much by extremescholar · · Score: 4, Interesting

      How about setting up your own Asterisk server (yes, it's Linux, but it works, get over it). Then you can use VoicePulse Connect! to get a cheap rate for an incoming line.

      --
      Using the Freedom of Speech while I still have it.
  3. What's the 411 on VOIP? by toupsie · · Score: 5, Interesting

    How is the quality of the VOIP services? Are there delays? Dropouts? Access to local 911? What happens when the power goes out in my house?

    --
    Strange women lying in ponds distributing swords is no basis for a system of government.
    1. Re:What's the 411 on VOIP? by jgalun · · Score: 5, Funny
      Access to local 911?
      Nope. But a gun is faster way of handling most emergencies.

      I just hope I have enough ammo to shoot the fire out.
    2. Re:What's the 411 on VOIP? by CoreDump · · Score: 4, Informative
      Quality? Better than cell-phone in most cases.

      Delays? Not really.

      Dropouts? I get dropped more often by my cell provider than my VOIP provider. And yes, this includes standing still while on cell and having call dropped.

      911? The industry is still figuring out how to support this properly. Some carriers sort of fake it today, but nobody really supports it "natively". This should change in the next 6 months as the 911 standard/method for VOIP carriers is being finalized in the next few months.

      Power? I've got my cable modem and VOIP adapter on a UPS, so not much happens to me. Assuming that your DSL/Cable is still up in a power outage of course. If your net connection goes down, your phone goes down, might be power, might be your provider, might be the lawnmower.

      --

      ---
      Segmentation Fault ( core dumped )

  4. This is bad news... by Arcanix · · Score: 5, Funny

    Personally, I'm against all this competition.

    What is clearly needed here is for the government to step in and start dividing up different areas of the country and assigning monopolies to the various telecom companies. I think we can all attest to the wonderful customer service and prices that a government sanctioned localized monopoly provides.

  5. Vonage rocks by Reality+Master+101 · · Score: 5, Informative
    I'm signed up for the 500 anytime minute Vonage plan for $14.95. I've been extremely impressed with the service so far. They sent out the box right away, I plugged it into my network, and it "just worked". The online control panel is really slick, too. Very well designed, all the options right there, including listening to voicemail.

    Even transferring my phone number was painless. I just faxed them a phone bill and they took care of the rest.

    I was a little concerned with "voice lag", where you get that delay effect, but so far it's been unnoticeable. (but I also have a four megabit cable modem).

    In short, Vonage has rocked so far. I had my doubts about VoIP, but no doubts any longer.

    --
    Sometimes it's best to just let stupid people be stupid.
  6. It still sounds expensive to me. by genericacct · · Score: 4, Interesting

    I realize Americans have the all-you-can-eat mentality more so than the rest of the world, but is an unlimited domestic long-distance plan really the only way they can compete? I don't make enough long distance calls to justify that much for land-line voice service, and I have broadband. I suppose it's cheaper than a POTS line plus unlimited long distance, but of the people with broadband, I don't see a huge market to compete within. Please enlighen me if this is really a fast-growing market segment, because I just don't see it.

  7. Re:Any VoIP users? by SpiffyMarc · · Score: 4, Insightful

    AT&T is a huge behemoth of a company, that isn't going anywhere. Vonage is a start-up.

    For us, Vonage is a household name, but not for many outside this circle.

  8. If only the cable company would follow suit... by kasek · · Score: 5, Insightful

    I have considered vonage, because of the low international rates, but I don't want to dedicate a certain portion of my bandwidth for my telephone service. My upstream is hosed enough as it is, let alone dedicating part of it to phone use.

    I would love to see a drop in prices for my cable modem service however. Since i got a cable modem 4 years ago, my bill has gone up 5 bucks. Meanwhile, new subscribers get their first 6 months at 29.95. After that, if they call to cancel, they are given another 6 months at 29.95 (I know this for fact, my dad called to cancel his account, and they offered him this deal).

    Meanwhile, a 4+ year subscriber like myself calls, and says they are thinking of switching to Earthlink from Roadrunner, since it is 3 bucks cheaper a month, and they give 6 months at 29.95, they do nothing to try and keep me as a customer.

    Of course they don't tell you that it is essentially the same service, since Earthlink goes through the Time Warner lines. So techinically they are not losing the customer. Which begs the question, how can Earthlink charge less per month?

    On top of which, Comcast and Time Warner are working on a coop bid for the remains of adelphia, which will only damage competition even further in the cable industry. *sigh*

    sorry for the mostly off topic rant, but it bugs me to see services like this that can slash prices left and right in the name of competition, and the cable companies are still firm in their prices.

  9. Re:I'm not sure I'm the majority by angle_slam · · Score: 5, Funny

    They have invented them. They're called cell phones.

  10. AT&T callvantage prices drop to $20... by Vellmont · · Score: 5, Informative

    for the first 6 months, $34.99 thereafter. Thanks slashdot submitter for that fully objective and accurate portrayal of pricing.

    --
    AccountKiller
  11. I like price wars! by ChiralSoftware · · Score: 4, Informative

    I'm basically happy with my Vonage service. Only a few minor complaints:

    • I can't listen to my favorite Internet stations while I'm making a call. Ok, this has nothing to do with Vonage; I just need a faster DSL connection.
    • I can't seem to find a client for it that runs on Linux so I can connect straight from my computer or laptop, without having to use any of their hardware. I know it uses plain old SIP so this should be possible, and I have tried some of the web pages that have instructions on how to do this, but I can't get it to work. Skype has a Linux version ready for download and it works well. I wish Vonage had the same level of Linux support.
    • I wish it had better security. I think it uses plain old unencrypted SIP. It should be encrypted at the IP layer. Eventually we need to have end-to-end voice encryption for call security. Again, Skype already has this, albeit without published sourcecode.

    If Skype had a service that gives me a phone number and lets me receive calls I might switch to that. I also think that Skype has better sound quality, in my experience.

  12. Re:Any VoIP users? - Lingo by aacool · · Score: 4, Informative
    I use Lingo as my exclusive phone service - I cancelled my POTS line after two days - SBC was very difficult to cancel when I told them I was going to VOIP

    I have had absolutely no problems for the last two months. I get an amazing price - $19.99 for unlimited US, Western Europe & Canada, and the first three months absolutely free.

    I can't imagine not having the convenience of VOIP. The online bonuses - email voicemail, detailed billing, etc are good too. Ob. referral - contact my id for a ref bonus:)

    The rates to the rest of the world are good too

  13. HA HA! HA HA HEH! by techsoldaten · · Score: 4, Interesting

    When I signed up for Vonage, it cost me $40 a month which was a huge savings off the $60 a month I was paying for traditional service.

    Now the price is going down to $25 a month? This is amazing. I was briefly considering building my own VoIP system, this news makes it not the worth the trouble to go out and buy the parts I would need.

    Now I have time to focus on all the other projects I've been thinking about.

    M

  14. Re:Vonage rocks (dissenting opinion) by davemabe · · Score: 4, Informative

    I've recently switched from Vonage to AT&T. The call quality on Vonage was not very good. There is often a nagging local echo and there were several times that I had to reboot the telephone adapter to get it to function. This was unacceptable. Everything about AT&T's service has been better so far: call quality, customer service (much lower hold times!), and more features (locate me!).

    Also, AT&T's telephone adapter sits on the internet side of your home network - this allows the device to perform QoS functions by prioritizing the voice packets. Vonage's device sits behind your router and therefore can't do anything about a busy connection. There will inevitably be dropped calls if you use your internet connection heavily while on the phone.

    Dave

  15. Vonage user past 5 months by The-Bus · · Score: 4, Informative
    Recently I was switched over to working almost full-time from home. I can easily be on the phone 500 minutes in one day, so only unlimited service would really do. Here's my experience, abridged:

    • Set up with Vonage. I decide on them because they are the biggest and well-known. I only have a couple days to research, so I order the damn thing. I get to pick a number which is supposedly in a certain town here but I don't recognize the exchange.
    • Installation. It comes in the mail a couple of days later. I set up and *bingo*, it just... doesn't work. The next day I figured out the phone was plugged into "Line 2"... Who puts "Line 2" on the left hand side of "Line 1"? Doesn't make sense. My mistake.
    • So now it works. Sort of. The router is still not part of the equation. The hardware is an awful router, so I eventually decide to put it behind the router. Forward the right ports, etc... Bingo. Works perfectly.
    • No wait, it doesn't work. What I didn't mention was that a large part of my job has to do with faxing. Well, the POTS fax protocol used (excuse my butchering of telephony terms) doesn't play nice with VOIP. I can get faxes fine but I can barely send them. Everything drops out. No matter where. This will not do.
    • A long difficult period. I contact Vonage tech support for help and no matter what I say they put me on L1 where they check to see what version of Windows do I have and do I have the router set up right etc. etc. eventhough my phone calls work just fine!!! Argh. Over the next week or so I literally spend 20+ hours researching this issue.
    • Finally, an agreement. I turn down the send speed of my high-speed fax, I do a bunch of hardware and software tweaks, and now about 70% of all faxes work. Not a terribly high ratio, but I've learned to rely on other forms of sending documentation now.
    • Over time. My only major complaints is the complete lack of support for faxes. VOIP natively is not good at handling faxes. If you ever really really need to send a fax, VOIP is not for you. Call quality was perfect except in one major teleconference call, and there were no outages until last week when outgoing calls where butchered for the entire day.

      Overall, I'd give it a B+. I've probably saved $100 or so over the past couple of months, at the expense of a really bad headache. Still, if I ever go anywhere I like to know I can take my Vonage box with me and have my number be there.
    --

    Small potatoes make the steak look bigger.