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Dell Recalls Millions of AC Adaptors

matgyver writes "Both CNET and CNN are reporting that Dell is recalling 4.4 million AC adapters worldwide. About 990,000 of those were sold to US consumers, 1.5 million to US businesses, and the rest where outside the US. The adapters were sold with laptops between 1998 and 2002 and included Dell's Latitude, Inspiron, and Precision laptops. The part numbers for the adapters are 9364U, 7832D and 4983D. Apparently the adapters run the risk of overheating and can be a fire and electrocution risk."

12 of 288 comments (clear)

  1. grrrrr by FuzzzyLogik · · Score: 4, Informative

    Ok that's it. I'm never buying another dell again. I have a Inspiron 5000e which I bought a good 3 or 4 years ago. I got it and shortly afterwards there was a battery recall, since I bought 2 batteries for it I recieved two new batteries, but they sent me 2 more extra's. Fine by me really. Now that same laptop has a power adapter recall. The battery was recalled because it was possible for it to catch fire, now this problem. No more Dell's for me, in fact I might just sell this POS on ebay and bum the problems off on someone else. It's not even worth it anymore even with 4 batteries.

    For those who don't want to read the article, the link to the recall program is located at http://www.delladapterprogram.com

    1. Re:grrrrr by Rude+Turnip · · Score: 2, Informative

      Just go to the Tools, Options menu in Firefox. Then Web Features. Click on the "Advanced" button for Javascript. Turn off "allow websites to resize windows." There is no step 5!

  2. Re:I just checked... by Anonymous Coward · · Score: 1, Informative

    Yes, I have one of the 9364U part numbers too. But what the CNN article does not state is that it is only models manufactured by Delta. And the picture on Dell's web site shows they were manfuctured in Thailand and not China as the CNN article states.

  3. FYI by Fascist+Christ · · Score: 2, Informative

    http://support.dell.com/support/batteryrecall/inde x.aspx/en/main?c=us&cs=04&l=en&s=bsd

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  4. Only those manufactured by "Delta" in Thailand by Derling+Whirvish · · Score: 5, Informative
    Not all AC adapters with those part numbers are affected. It involves only those manufactured by Delta Electronics in Thailand. I have a 09364U but it is manufactured by Astec in China and is not recalled.

    Go to this page and see if yours are the ones actually recalled.

  5. Complexity of building switching power supplies by angio · · Score: 4, Informative
    I just finished reading a pretty cool book (Troubleshooting Analog Circuits) written by an engineer from National Semiconductor in 1990. His main job focus was on switching power supplies, and he commented several times in the book about the perils of underestimating the complexity of building one well, even with today's mega-modern power supplies and switching regulator ICs. Today's Dell power supply recall, and a few other recent examples, illustrates that point quite graphically.

    Even in our /.'d digital world, analog design is still important. Bummer, since I'm a software person... :)

  6. Stock drop? by nfsilkey · · Score: 2, Informative

    One of my co-workers, a former Dell employee from her earlier years in industry, commented on this story. "Thats what killed the stock some years back."

  7. My Company by Dak_Peoples · · Score: 1, Informative

    Employs well over 90,000 people. Each with a Laptop. This is going to be a nightmare for our IT Dept. See what happens when you go for the lowest bidder :) Anyone else's work affected?

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  8. Common part by LightStruk · · Score: 5, Informative
    First IBM, now Dell? A month apart? I'm betting there's a common part inside these that's failing--it's probably not just these two companies.
    Right you are - in both cases the AC adapters were made by Delta Electronics of Thailand.
  9. Re:Risky? by pnutjam · · Score: 3, Informative

    It has to have one of those numbers AND be made by DELTA in Thailand.

  10. Re:Risky? by Anonymous Coward · · Score: 1, Informative

    Both my 9364U supplies were "Made in China" and were accepted by the recall site as being affected.

  11. Re:Risky? by homer_ca · · Score: 2, Informative

    I suppose you won't be buying an iPod 'cause they're made in China too. They build lots of high end name-brand gear along with the cheap crap with no QC, and it really is cheaper to build things there. You can't compete with efficient, hard-working factory workers making $.50 an hour. The economic reforms in China along with free trade agreements resulted in a booming manufacturing industry there. You have a lot more to worry about from them than cheap plastic junk.