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Cable HDTV Not Ready For Primetime?

A reader writes: "Shelly Palmer head of the New York Academy of Television Arts and Sciences Advanced Media committee and the man that gave us the singing cats in the meow mix ads has posted a very entertaining article on his blog about finally getting a Scientific Atlanta SA8000HD High Definition, DVR-enabled cable boxes from Time Warner Cable in Manhattan, his adventures getting it to work, and its less than stellar performance."

30 of 415 comments (clear)

  1. HDTV? by mbrix · · Score: 4, Interesting

    Can someone please explain HDTV to me? While I was in the states this summer, I saw HDTV on a ~60 inch television. It was amazing. What exactly is this technology, and more importantly, what's the status in Europe? :-)

    I live in Denmark myself.

    1. Re:HDTV? by mknewman · · Score: 5, Informative

      HDTV is High Definition TV, roughly 4-5x the resolution of a Standard Definition (NTSC) picture, but with many more features, such as 16:9 aspect ratio, multiple channels within a signal, and digital signal, with error correction capability, meaning you get a good signal even in a weak reception area. One downside is the "Do not record" bit, which allows broadcasters to block your ability to record certain shows. I have two HDTVs and they are awesome!

    2. Re:HDTV? by BenjyD · · Score: 4, Funny

      Yes, it would be nice to get the higher resolution. I can't say I've heard anything at all about it here (UK) outside of US-based websites.
      My guess at the reason was that PAL resolution is just about good enough for most people, whereas NTSC is just the other side of the acceptability threshold. That, and the fact that American TVs are bigger than most British houses ;).

    3. Re:HDTV? by Jeff+DeMaagd · · Score: 5, Informative

      PAL has slightly more resolution to make up for slightly less refresh rate, IMHO.

      It is more than just your opinion - it is pretty much a fact. PAL is ~50Hz but has about 100 more scan lines, where as NTSC is ~60Hz.

      What hurts PAL sometimes is that NTSC video is often poorly converted to PAL using pretty sloppy methods. But if you use a 100% PAL signal chain (direct from camera or direct from film telecine), it will generally have a better picture than NTSC, all things being equal.

      One thing that bugs some people is that 24fps film gets speeded up to 25fps so it displays well on PAL, but it also causes a 4% frequency shift in the audio to synch the audio to the video.

  2. Cheap at half the price by fruey · · Score: 4, Interesting
    "$6,000 for the Sony monitor, $3,500 for the Bose Lifestyle Audio System, $1,000 for custom installations, cables, etc. $135/month for the "all you can eat" TW cable television service and the picture is about 1/2 as good as the $2,000 36" Sony WEGA SD set it replaced."

    The pain of early adoption at its purest.

    --
    Conversion Rate Optimisation French / English consultant
    1. Re:Cheap at half the price by dciman · · Score: 4, Informative

      Know what they say though..... "No highs... no lows... must be Bose." Get a progressive scan DVD player and some HD programming to watch and your new monitor will certianly blow away your old SD set. Cable tv is notorious for crappy picture quality in SD. Your new set is likely just making that more obvious to you. Feed it some quality source material! Check out Voom.... 35+ channels in HD plus most other normal cable channels.

    2. Re:Cheap at half the price by hipsterdufus · · Score: 5, Insightful

      Bose = User who doesn't know anything about audio.

      Safe to say he might not know a whole lot about video as well. I've had to help many rich people setup their stuff: they just walk into a store, hand the clerk their checkbook, and assume they're getting the best. A Bose system wouldn't ever be found in a home of someone who knows what they're doing. It's for CEOs/CFOs or people who want to be like them.

      I wonder if it's as simple as having the cable company remove a filter on his line, or maybe he's multi-plexed in his area. A call to the cable company wouldn't hurt, me thinks.

    3. Re:Cheap at half the price by Austerity+Empowers · · Score: 4, Interesting

      I have a $2000 (2 yr old) 60" projection HD screen, a $200 sony crapass sound system and whatever set top box Comcast gave me. I've had HD on Comcast for about 1.5 years. I was actually expecting to play video games in HD before cable, but I was surprised. It works great for me and was painless, though I do not have DVI inputs. I have a few complaints:

      1) Not enough channels (1 HBO, 3 Network)

      2) Sometimes the picture is SO good you can see what cheap materials are used on the set. Spiderman was a good example, somehow the green goblin's costume looks like rubber under heavy paint in HD, instead of the steel or whatever it's supposed to look like.

      3) The HBO HD channel contents are the same as the SD version of that channel. Not all movies played there apparently have good enough quality film stock to be worth encoding and playing in HD.

      4) Network TV programming for the past 2 years has sucked in ANY resolution.

      5) I wish there was a VoD HD channel.

      Other than that, I wish I had bought a TV with a DVI input, but that's the price of early adoption. Optical audio is a bad idea unless you're dealing with high power amps, otherwise digital coax is the same data on copper, and the same quality. I'm happy with it and I control the volume via the sound system. I wish comcast didn't charge me a premium for HD. I wish such a thing existed as an HD DVD, but I suspect when that is invented the MPAA will fuck it up, and I will have to use other means anyway. Finally I wish my playstation 2 could output HD =) I refuse to buy an X-Box until someone can prove to me on facts that buying an X-Box and pirating X-Box games will cause MS to lose money.

      People who pay $6000 for a TV are asking for disappointment. But if you are in the market for a TV anyway, and (depending of course on the size etc. you're looking for) can get one for a couple hundred more? I say go for it, how often do you buy TVs? The one I replaced I inherited from my parents which they bought 20 years ago.

    4. Re:Cheap at half the price by ed1park · · Score: 4, Informative

      There is a much better bang for the buck that almost anyone can afford. It's called front projection. I have the equivalent of a 105" plasma screen running at 1360x768. (plv70, hipower, htpc) And the image is absolutely incredible.
      You can spend less than $1500 and get 80"-100" with surround sound.

      $900 Infocus X2 projector (800x600)
      $100 progressive scan player
      $150 5.1 surround sound home theater in abox
      $50 cables and stuff
      $300 Dalite Hipower 80" screen/portable tripod (use a white wall while you're saving up)

      But I'd say getting a PJ like the Panasonic AE700 at around $2500 is the best value.

      Oh and go get an xbox which will do alot of games in hidef like Tony Hawk Pro Skater 3, underground, etc. Just look on the back of the box or search on the web.

      And you can connect you PC to these and surf the web etc. And they're light as hell. 20lbs. Compare that with a $100lb+ tv. bleh.

      THERE IS NO BETTER WAY TO WATCH MOVIES FOR SUCH LITTLE MONEY. Suffice it to say, i don't go to the movie theaters anymore. :)

      List of highly recommended pj's:
      http://www.projectorcentral.com/recommended -home-t heater-projectors.htm

      a useful site.
      http:..www.avsforum.com

  3. Nothing to do with HDTV by mgs1000 · · Score: 4, Insightful

    It has nothing to do with HDTV, it's just that the cable monopoly really does not need to innovate or provide good service. Is this news?

  4. Dino-Tech by orangeguru · · Score: 4, Interesting

    Television is dead and HDTV is even more dead ... how many years have they spun standard after standard?!

    Computers and the net will take over as the receivers of the future.

    HomeTheaterPC anyone?!

    1. Re:Dino-Tech by TheFlyingGoat · · Score: 4, Interesting

      HDTV is the only major change in TV's standards since they came out with color 50 years ago. What other standards have they spun?

      --
      You have enemies? Good. That means you've stood up for something, sometime in your life. --Winston Churchill
    2. Re:Dino-Tech by jargoone · · Score: 5, Funny

      TV is rapdily becoming something for the poor and uneducated. Good riddens!

      You watch a lot of TV, don't you?

  5. you can't read too much into problems in the early by Sethseekstruth · · Score: 5, Insightful

    early stages. One person can't figure out a new technology, that's no cause for panic. Not ready for prime time? Perhaps, but that is like saying you are worried because a 3 year old is not ready for college.

    --
    http://www.geocities.com/sethseekstruth/great_outd oors.html
  6. The World is 4:3 by stecoop · · Score: 5, Interesting

    Just accept the fact that 4:3 TVs and go on. See in HD the width is 16:9 and if you want to watch 90% of the Broadcasts in today market than that 16:9 is going to have to be stretched or chopped from the 4:3. Now lets say that you accepted that 90% of the broadcasts are 4:3 and that neither chopping nor stretching is acceptable then what do you do - get a 4:3 TV.

    Ahh, I here but what about HD 16:9 signals - well we have watched DVD that can range are even wider than 16:9 on 4:3 TVs for years and I can accept the black bars at the top and bottom.

    Do I hear more rumbling about screen size and weight as the wight of a 4:3 is quite high - Well I have two Tivo machines and a replay (for comparisons) driving a projector as I don't have digital TV at my local yet. In the past with digital, I could hook up directly from my digital turner to my audio tuner to handle the audio video distribution.

    Let me tell you that anyone that sees the Projector is astounded and its only an cheap HP with 1500 Lumens @ 800x600. Yeah it needs to have the curtains closed but at night it like a movie screen. The cost was only like ~700 bucks and the weight savings is a factor of like 500 pounds. The projector can't show true HD quality but it is more than enough for DVD 480p; thus, save your money if you go this route and wait until more Lumens (brightness) and resolution (something that can show 1080p) comes along at a cheaper price.

    1. Re:The World is 4:3 by fahrvergnugen · · Score: 5, Interesting

      I have a Sony 32" HD WEGA set with a 4x3 aspect ratio, and even here, I'm screwed. If the set detects an HD / widescreen signal, it will automatically letterbox the top and bottom of the screen, in order to get a 16x9 aspect ratio.

      But! If the HD broadcast is in 4x3 and has side letterboxes, then the picture is effectively 50% of my total screen real estate. I wind up with an incredibly clear 16" picture in the middle of my 32" tv, surrounded by black boxes on all sides. And of course, there's no way to override this "feature."

      Some numbers: Interlaced SDTV: Frame resolution: 640x420, 153,600 pixels per frame. Also known as 480i Progressive Scan SDTV: Frame resolution: 640x480, 307,200 pixels per frame. aka. 480p progressive scan HDTV: Frame resolution: 1280x720, 921,600 pixels per frame. aka. 720p. 6x the resolution of 480i Interlaced HDTV: Frame resolution: 1920x540, 1,036,800 pixels per frame. aka. 1080i. 6.75x the resolution of cable / broadcast TV

      Despite all the naysayers, this is not an incremental jump. The electronics superstores and the HD subscription services are largely to blame for creating this perception. The stores will run a DVD or other non-HD content through the HD sets, and try to sell the picture quality. Another place where they fail is that they will often not set up side-by-side comparisons of the same material being presented in both HD and SD. The true difference is astounding.

      Meanwhile, DirecTV and the cable companies overcompress the ever-living shit out the video signals, adding nasty artifacts and degrading image quality to the point of it being barely acceptable. One would think that since DirecTV & digital cable are 480p MPEG-2 signals, you would receive DVD-quality video and audio, but in fact the picture quality is strikingly inferior most of the time (check out Family Guy or Futurama broadcasts vs. the DVD sets to really see the difference). It's funny, but right now for HD free, over-the-air broadcasts offer the best picture quality of any of your options, should you be lucky enough to live near a transmitter.

      --
      Even Jesus hates listening to Creed.
  7. Not ready for Hi-Def DVRs by Anonymous Coward · · Score: 5, Insightful

    So, one guy has problems getting a new HDTV DVR to work correctly, and the conclusion is that cable HDTV isn't quite ready for "prime time"?

    After reading the article this guy seems like someone who thinks they know a lot about digital electronics, but doesn't.

    "No volume control on the digital audio output?" - No, volume is controlled through your receiver. Who, with a nice setup, expects that they'd be controlling the audio output with their cable remote? He has a bose lifestyle system. Run your digital audio through there smacktard.

    1. Re:Not ready for Hi-Def DVRs by Mattintosh · · Score: 4, Funny

      this guy seems like someone who thinks they know a lot about digital electronics, but doesn't

      He has a bose lifestyle system

      'Nuff said.

  8. Yeah, why all the stops and starts? by FunWithHeadlines · · Score: 4, Informative
    "What's all of that digital noise, why does the picture stop and start? "

    I don't have the HD version, but I do have a Scientific American digitial cable box using Time Warner service. I also get the picture freeze, then start up again in a second or two, problem. Digital noise I understand, but I'm wondering what is causing the stops and starts. Can anyone enlighten me?

    It does lead to the bizarre result that my two TVs can go out of sync while watching the same program. It's amusing to put them both on and then hear something in the living room and know that a few seconds later you can hear it on the bedroom TV too. Pushing the "live" button seems to fix that, so I think this out-of-sync condition is a result of this stop-and-start issue. Instead of jumping back to the live feed when it stops, it just picks up from where it left off. The more stops you get, the more out-of-sync you wind up being. So what's causing this?

    1. Re:Yeah, why all the stops and starts? by RPI+Geek · · Score: 4, Informative

      The answer is "Garbage In, Garbage Out."

      When I worked at Time Warner in summer of 2001 (Albany, NY), we had a few calls for people who wanted to get the new HDTV digital converters. Since we only had about 4 of those installations the whole summer, each one was a half-day event for one or even two of the most skilled technicians we had. They would make sure everything ran perfectly before they'd leave.

      I was in a position in the company to hear a lot of what the actual problems were, and the most common complaint was just a weak signal to the converter. Even coaxial cable loses signal strength over distance, and as anyone who's tried hooking 6 TV's up to an unamplified signal can attest, the quality sucks when you split it too much with bad equipment or have a 500' coil of cable behind your TV. So with the highly-compressed HDTV signals when you lose a small amount of data, it makes a big impact on the picture.

      Each of the HDTV installations that summer (except one) required the techs to install a new drop (the wire between the pole and the house). They all required new splitters, new wire to the HDTV converteres, and sometimes an amplifier right at the input to the house. There were always bad feelings toward "the Radio Shack s**t" that people install themselves, and as a result every tech always carried replacements with them, and many times this fixed the problems with regular TV and RoadRunner (internet service).

      So back to HDTV: I'm convinced that the graininess and the pausing of this guy's picture can be traced back to a weak signal. He lives in Manhatten so the wires in his building are probably old and failing, and even if they aren't there are many other potential problems that could be causing his poor picture quality. Because he obviously doesn't know about signal degredation, he may have simply hooked up too many TV's to the same signal. Also, Sony WEGAs are very good TVs. They take a regular picture and make the most out of it, so quite frankly I'm not surprised at all with his results. Like I said at first: Garbage In, Garbage Out.

      My advice to him is to call Time Warner and have them send a technician out to test the signal and inspect the set-up. That, and to not jump to conclusions about the infrastructure not being prepared. He may be right about the entire area being unready for the HDTV invasion, but no amount of work on Time Warner's part will ever be able to fix the problems inside the end user's apartment if they split the signal 32 different ways.

      --

      - "Nobody came out that night, not one was ever seen. But Old Man Stauf is waiting there, crazy sick and mean!"
  9. HD is ready for Prime Time . . . This HD-DVR isnt by Qwest94 · · Score: 5, Interesting

    I have one of the TimeWarner HD-DVRs he writes about. The box is really flaky. Go over to AVS Forum and you will see a lot of complaints on it. Im almost sorry I gave up my rock solid Tivo for it, but am hopeful that through firmware updates that the constant stuttering of sound and video and lockups will stop.

    Previous to getting this particular box I had a standard HD set top box, which never had a hiccup. And for what it is worth, watching a sporting event on a big screen in HD is spectacular.

    I guess the point is that his conclusion that HD is not ready for primetime is really not a valid one, rather, I can attest that this particular HD-DVR is clearly not ready for prime time.

    --
    --Spooky Action At A Distance
  10. No compelling reason to switch by Gothmolly · · Score: 4, Insightful

    This is not the difference between over-the-air TV and cable. This is not the difference between 8-track and CD. HD and digital cable are merely an incremental upgrade, using non-trivial technologies, to an already OK-for-most-uses/people setup. For everyone with a 25" TV screen, the people who don't have an entire 'home theater' room, HD and digital is overkill. Why would Joe Sixpack need composite, optical digital, DVI and Svideo outputs? People like TVs, existing cable, DVDs and VCRs because they are simple. RedOut->Red In, WhiteOut->WhiteIn, YellowOut->YellowIn, done. When digital shenanigans like the article happen, who can fix it? The drones at the TW help desk? The drones at the TW 'self service' center? Joe Sixpack? Its not ready for prime time because Nobody Wants It, thus it remains convoluted and kludgy, with competing standards and definitions (try explaining to your average Walmart shopper the difference between 480p, 720i, and 1080p and watch their eyes glaze over).

    --
    I want to delete my account but Slashdot doesn't allow it.
    1. Re:No compelling reason to switch by charyou-tree · · Score: 4, Informative

      HD and digital cable are merely an incremental upgrade

      Have you ever actually seen HDTV? It's not an incremental upgrade - it's as close to a paradigm shift as you can get without a scratch-n-sniff panel on the TV so you can smell the rotting corpses on CSI.

      Why would Joe Sixpack need composite, optical digital, DVI and Svideo outputs?

      Because when Joe Sixpack sees his first NFL game in high definition, he'll need a 12pack's worth of beer-goggles to make watching football in SD tolerable.

      Seriously, once you've seen a live sporting event in 16:9 HDTV, or a broadcast HD movie with 5.1 surround, there's just no going back. The NFL is HDTV's killer app in the US. It's already happening. Compare last year's Sunday Ticket HD lineup to this year's; look at the satellites DirecTV is launching just so they'll be able to add HD locals in every market.

      try explaining to your average Walmart shopper the difference between 480p, 720i, and 1080p

      Nah. The average Walmart shopper would have no trouble plugging in a new HDTV and STB. Just a couple of cables, and they're even color coded.

      BTW, it's 720p and 1080i.

  11. I Have HD. My Response by TheFlyingGoat · · Score: 5, Informative

    There's a lot of factors that go into setting up a HD system, just like setting up an over-the-air system. The SA8000 box does have some problems, especially when compared to the DirecTV HD Tivo. Additionally, the cable company might have problems. Our local cable company in Milwaukee does a decent job, but they've been ahead of the curve for HD for a couple years now. Some cable companies are just jumping into it and having some problems along the way.

    Does this mean that the HD format is flawed or not ready for widespread consumer usage? No. It means that you should be aware of the problems you could run into, like any informed consumer. You should ask a salesperson at a reputable store (not Best Buy or Circuit City) about your options: OTA vs Sat vs Cable, the pros and cons of each, and how to determine which equipment you'll need.

    --
    You have enemies? Good. That means you've stood up for something, sometime in your life. --Winston Churchill
  12. Cable HDTV sux.... not HDTV on the whole by Gaewyn+L+Knight · · Score: 4, Interesting

    Ok... read the article. Time Warner cable sux... he has nothing to say bad about the hardware other than the crippling done by TW. He also is displeased with the channels that TW provides.

    Hate to say it... but this is one place where over-the-air has kicked butt. You may not be able to get as many channels but even in podunkville where I live I can get 11 HDTV sources and they all look beautiful. My pcHDTV card renders them flawlessly on my monitor (which is set up for HDTV resolution).

    Over-the-air is getting fairly standard and stable now. HD dish channels are actually starting to work out nicely now as well... but cable is gonna die if they keep moving at the current snail crawl they have going for their HD/SD rollouts.

    And for those wondering about HDTV and their future.... don't go to someones house with HDTV unless you want to buy it yourself. I about killed 2 peoples credit ratings by letting them watch the Olympic ceremonies at my place.

    (Current Setup 3.2Ghz/512Mb/320Gb AMD box running MythTV with a pcHDTV card displaying on a 21" CRT)

    --
    Telcos have alot of dark fibre in the States. Most people assume that's optical fibre...but it's actually moral fibre.
  13. The Issue is bandwidth by ralf1 · · Score: 5, Interesting

    The spec for a full HDTV signal with DD 5.1 audio is an uncompressed 18 megabit/sec stream vs like 1 for a regular channel. No way is the cable company going to allow an HD channel to consume 18X the bandwidth than a regular channel, so they trhottle the heck of of them. Leads to poor picture, artifacts, slow tuning, all the things the article referes to. Right now (SW Houston) the OTA HD signal from my local affiliates is FAR superior to anyhting the TWC puts out. Problem is most folks either a) are not sophisticated enough consumers to know the difference or b) are so happy to get any HD content after buying a 5K TV set they accept sub-par signals as the best they can get. Gonna be a while before this resolves itself, till then go buy a yagi antenna from Radio Shack and enjoy real HDTV (assuming you have an OTA set top box.....)

    --
    "Would you, could you, with a goat?" Dr Seuss
  14. Re:Not ready for primetime... by warb · · Score: 4, Funny

    Twenty years from now, people will be saying "What's a 'Microsoft'?" It is inevitable that Linux will become the standard desktop the world over; it will just take time.

    Twenty years from now the world will be metric/Linux while the U.S. is English Units/Microsoft ;(

  15. Re:you can't read too much into problems in the ea by GraZZ · · Score: 4, Informative

    "can't control the digital audio volume via remote"

    I'm assuming they have the digital output setup like a line out. You can't change the volume of the line out on most equipment either. He should be changing the volume on his speakers.

  16. Interesting-but not from a techie perspective by Gizzmonic · · Score: 4, Interesting
    Anyone who hasn't read his blog posting, check it out. It reflects poorly on the National Academy of Television Arts & Scientists that this guy is the chair of the advanced media.

    If you've got any background in A/V design, you'll probably notice the following in his post:

    • Complains that the box doesn't support BNC or Dsub15 connectors for component out. Consumer grade boxes generally do not.

    • "What! No volume control? Nope, the digital audio output is not controllable from the cable remote. You are expected to pipe that digital output through a receiver, where it can be converted to waves that your ears can hear. You adjust the volume there, just like any other device that has digital output (DVD player, DVHS, cable box, etc).

    • "How is this experience worth the $10,000+ I spent to achieve it?"
      Various appeals to brand name and amount of money spent. This reveals that he doesn't know what he's talking about. BOSE (outside their marketing department) is not respected among Pro A/V circles. This guy clearly expects he can spend his way to a great A/V setup, a decidely anti-geek and anti-A/V professional stance.


    Complaints about the 'blurriness' of SD material A good TV will reveal flaws in source material. Large screen TVs, HDTVs, and poor scaling are the likely culprits here-as any A/V professional would know.

    This blog post is still useful-you wouldn't believe how many people who have more money than sense buy and HDTV and hook up all the sources through the RF input (channel 3). Mr. Palmer's disappointment with HDTV mirrors the uninformed early adopter experience happening across the USA!

    --
    (-1, Raw and Uncut is the only way to read)
  17. Scientific Atlanta and HD by xodiak · · Score: 4, Informative

    Talk about a pain in the arse. Scientific Atlanta's HD boxes (the 8000SD and the 8000HD) are just that. btw, the DVI output does work, but is incompatible with some tvs. They will only output in 16:9 (which pisses off a lot of subscribers) and seem to have a problem creating a clear picture. If you have a 4:3 screen you're stuck with letterbox (unless if your TV will zoom it, then your stuck without the right and left side of the picture). Ok, enough about sa and their horrible HD Boxes.

    If you want to get an HD box from Time Warner. Make sure to get their Pace 550p. Don't even think about accepting the SA boxes. And don't even bother with the HD DVR. The Pace 550p has zoom, stretch, and normal output supported by the converter. On top of that, you can choose an output being 480i, 480p, 720p, and 1080i (which you can alter on a menu that doesn't require your tv, which is invaluable) as well as passthrough. Also, you can specify if you want 4:3 or 16:9 with those resolutions. Really, the only HD converter you should bother with from time warner.

    Also, unless you know about cable you should have your cable company install the bloody box. It should assure you that the FDC (data going to the box) and the RDC (data being sent from the box to the cable co) are at proper levels, FDC being significantly more important to the average viewer. Actually, more than likely the installer is a lazy kid that gets paid $9/hr. So I suppose you just need to get lucky in order to recieve the level of service you expect.

    --
    ---------
    Swearing is the crutch of inarticulate mother fuckers.