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Is Firefox 1.0 Less Stable than Firefox PR1.0?

An anonymous reader wonders: "I had Firefox 1.0PR running smoothly on three different machines and it hardly ever crashed. After upgrading to 1.0, I seem to have at least one annoying crash a day. On one of the machines, using the 'self update' feature caused Firefox to crash in middle of the upgrade and left it in a completely unusable state. Eventually, I had to uninstall it and resort to using IE to download the full installer, again. Is it just me, or are other heavy Firefox users noticing this sort of behavior?"

45 of 758 comments (clear)

  1. /. is not tech support by aws910 · · Score: 5, Informative

    Why don't you try posting on the Mozilla.org forums?

    1. Re:/. is not tech support by minus_273 · · Score: 5, Funny

      you know, part of the reason people post things like that here is becasue of the mature intelligent discussion that takes place on slashdot. If you ever went to a specalized or moderated newsgroup and posted a similar question you would never get help. Instead all you would get is angry 13 yearolds in their mother's basement or wrong answers. It is the fact that a specialized newsgroup full of knowledgable folks, developers and regualr users is no use that people post on slashdot for help.
      I expect intelligent and thought provoking replies on this page....

      --
      The war with islam is a war on the beast
      The war on terror is a war for peace
    2. Re:/. is not tech support by jesser · · Score: 4, Informative

      Don't label him as an enemy just because he claims to experience more crashes than you. It's entirely possible that he's telling the truth -- many crash bugs (not just system problems) affect some users more than others. Maybe his Firefox installation or Firefox profile somehow became corrupted. Maybe the sites he visits trigger crashes in Firefox more than the sites we visit. Maybe the extensions he uses are buggy (in which case he should blame the extension).

      It's ok to tell him that his experience doesn't match yours, but at least give him a FAQ item that might help him work around or report the crashes rather than attacking him.

      --
      The shareholder is always right.
  2. Stability Issues...? by Anonymous Coward · · Score: 5, Insightful

    I don't know about anyone else, but I haven't had ANY issues with 1.0, perhaps the author of the article is using unsupported plugins / extensions that haven't been upgraded yet?

    1. Re:Stability Issues...? by Schreckgestalt · · Score: 4, Informative
      Same here, no issues... Except for the 'download flash player plugin' thingy that kept failing. But crashes? No.

      I've done several upgrades of Phoenix, Firebird and now Firefox on different machines, and I have grown accustomed to letting the new version create a new profile and then copy the stuff you still want back into it. I normally delete "C:\Docs and Settings\MYNAME\Application Data\Mozilla\Firefox", then copy the old bookmarks.html into my profile again.

      Did so with PR1 -> 1.0, and have had no issues on several machines.

  3. cookies? by x3ro · · Score: 5, Funny

    No bugs found here. But I was sad to see the 'Cookies are delicious delicacies' line disappear from Prefs.

    --
    [ UNSIGNED NOT NULL ]
    1. Re:cookies? by Anonymous Coward · · Score: 5, Funny

      Do not despair! There is an extension to fix this serious problem. Soon your cookies will be delicious once more.

  4. zerg by Lord+Omlette · · Score: 4, Insightful

    I'm horrified that this is a front page post. What is wrong w/ you people?

    Also, you are reporting the crash data back to the developers, right?

    --
    [o]_O
    1. Re:zerg by thammoud · · Score: 4, Funny
      Would have been juicier if the story read:

      I had IE 1.0PR running smoothly on three different machines and it hardly ever crashed. After upgrading to 1.0, I seem to have at least one annoying crash a day. On one of the machines, using the 'self update' feature caused IE to crash in middle of the upgrade and left it in a completely unusable state. Eventually, I had to uninstall it and resort to using FireFox to download the full installer, again. Is it just me, or are other heavy IE users noticing this sort of behavior?"
    2. Re:zerg by artemis67 · · Score: 5, Insightful

      Considering the size of the Slashdot audience and the fact that Slashdot is a "news" site (in theory) and not a "tech support" site... a larger question might be, Is it irresponsible for Slashdot to post a bug report of a single user as a story for a million people to see? How many people will just read the headline and not read the comments, and automatically think that Firefox is having widespread problems?

      Are there really a bunch of people who have problems with Firefox? Without even looking at Mozilla's tech support forums, I can tell you, unequivocally, YES. When you distribute a program to millions of users, some people are going to run into problems, that's a given. But how do we know that this fella's problem is really with Firefox, and not with, say, a memory chip he installed last week? Or maybe he has some spyware installed that is screwing it up?

      The REAL question that Slashdot ought to be concerned with is, Does the number of people having problems with Firefox 1.0 appear to be statistically significant? If it's not, then this whole story grossly exaggerates the problems and gives Firefox a lot of unnecessarily bad PR.

      Me, I just recently reformatted my hard drive, installed Win XP and Firefox 1.0, and have not had any problems with it.

  5. No - it's you by Linker3000 · · Score: 5, Funny

    Welcome to Slashdot, now being used as an alternative for official software support sites and usenet newsgroups.

    --
    AT&ROFLMAO
  6. Basic Human Nature by nwbvt · · Score: 4, Insightful

    Complaining is more fun than actually solving problems.

    --
    Mathematics is made of 50 percent formulas, 50 percent proofs, and 50 percent imagination.
    1. Re:Basic Human Nature by MC+Negro · · Score: 4, Funny

      Seeking valid tech support from Slashdot is like going to an Adam Sandler film for some deep, subtle wit.

      --
      "You and your third dimension."
    2. Re:Basic Human Nature by dmaxwell · · Score: 4, Informative

      It is a well known bug. The fix is in the current gecko devel tree. The quick workaround is to hit ctrl- followed by ctrl+. The shrinks then expands the text on the screen. It also causes the text to reflow correctly.

    3. Re:Basic Human Nature by Feztaa · · Score: 5, Informative

      I much prefer to hold down CTRL and then scroll the mouse wheel up, then down. Does the exact same thing, just easier than taking my hand off the mouse ;)

    4. Re:Basic Human Nature by cbiltcliffe · · Score: 4, Informative
      The quick workaround is to hit ctrl- followed by ctrl+.
      Or, you could install the slashfix extension:

      http://www.hardgrok.org/blog/item/slashfix-firefox -extension.html

      Isn't open source great?!
      --
      "City hall" in German is "Rathaus" Kinda explains a few things......
    5. Re:Basic Human Nature by Mad_Rain · · Score: 4, Funny

      Seeking valid tech support from Slashdot is like going to an Adam Sandler film for some deep, subtle wit.

      -------- "lol i had sex w/ ur mom" - George W. Bush


      ...said the man with the "yer mom" joke for a sig.

      --
      "What do you think?" "I think 'What, do you think?!'"
    6. Re:Basic Human Nature by jp10558 · · Score: 4, Informative

      Well, the validation works fine from Opera. I get 227 errors on that page, and something about it not being valid HTML 3.2.

      Some of the errors are:

      Line 8, column 14: there is no attribute "TYPE"

      Line 38, column 11: there is no attribute "TOPMARGIN"

      Line 38, column 26: there is no attribute "LEFTMARGIN"

      Line 39, column 13: there is no attribute "MARGINWIDTH"

      Line 39, column 30: there is no attribute "MARGINHEIGHT"

      Line 43, column 8: there is no attribute "BGCOLOR"

      It goes on...

      --
      Opera, Proxomitron-Grypen,GPG 0x0A1C6EE3
    7. Re:Basic Human Nature by GoRK · · Score: 4, Informative

      Actually it's a synaptics touchpad hardware/driver feature. The touchpad normally emulates a PS2 mouse; however, there is a 'raw' mode that you can put the hardware into that basically returns the position of the user's finger on the pad. This allows you to do a lot of different things in software such as simulate a scroll wheel when the user tracks up and down the right edge, horizontally scroll when the user tracks on the bottom edge, perform browsing back/forward actions on the top edge, simulate extra mouse buttons with corner taps, etc.

      A really really good implementation of a raw-mode synaptics driver is available for MacOS as SideTrack. It used to be free while it was in beta. Now it is $15 and a heck of a good deal. It fixes the powerbooks' problem of lacking a right mousebutton and scroll wheel while giving all sorts of extra enhancements that really make that one button mouse a lot more usable.

  7. Really? by zx75 · · Score: 4, Interesting

    I had the opposite occur. With 1.0PR I was having rather regular crashes when I opened the browser, and an annoying one that occured everytime I attempted to open any sort of streaming media. (I resorted to IE to watch the SpaceShip One launch).

    However, with the full 1.0 I haven't had a single crash yet, and I've been using it a lot since the first day it was available.

    --
    This is not a sig.
  8. Uninstall first! by hazed · · Score: 5, Informative

    Make sure you uninstall any old versions before installing the new version. Its in the faq.. well hidden, but i've had no problems when uninstalling then re-installing. Make sure to back up, but your savings should be saved as they are not held in the same area as the executeables and whatnot. I have had problems just upgrading, but i've been problemless since i've done the above.

    --
    "We are eternal.. all this pain is an illusion." -Maynard James Kenan
  9. CNN will crash it by r00t · · Score: 4, Informative

    Go to CNN. View a few stories. **CRASH**

    This is:

    Linux 2.6, GNOME, 32-bit ppc, libswf installed,
    multiple windows open, Debian-unstable, the tab
    preferences extension installed so I can go back
    to the old pre-tab Mozilla ways...

    This really, really, sucks. I was one of those
    people that would keep a browser running for
    several weeks at a time. I'd let it sit on one
    virtual desktop with two dozen windows open.

    1. Re:CNN will crash it by prockcore · · Score: 5, Informative

      Linux 2.6, GNOME, 32-bit ppc, libswf installed,

      I have an idea on why your browser is crashing.

      You're trying to open flashMX movies in a flash3 library that was abandoned over 5 years ago.

      Try removing libswf and I bet CNN won't crash at all.

  10. Re:Good here by rking · · Score: 5, Funny

    Mine seemed to be working but now it's showing an article about a single anonymous user's broswer problems on the front page of Slashdot. That can't be right. Hopefully Mozilla will have a patch available soon.

  11. Cheesey Creezey!! by barfy · · Score: 4, Insightful

    If you need to mod me down now, but I am starting to get PO'd!

    Just what in the F*CK is going on with Slashdot???

    Is there any justification what so freakin' ever this is a frontpage story? As far as anyone can tell this is about as informative and useful as 85% of the Usenet.

    The quality of frontpage postings has gone down dramatically. After weeks of every story just being a heavily editorialiazed piece of crap, we now have, "Hey, does anyone elses FF 1.0 crash?".

    Editors, Taco, Cowboy Neal?!? Is anyone awake here? Have we totally lost our standards?

    Cripes.

    1. Re:Cheesey Creezey!! by Geoffreyerffoeg · · Score: 4, Insightful

      Is anyone awake here?

      Supposing they're not, is there any interest in the community to possibly fork Slashcode and start a new Slash-based website with the same intent but better editors?

    2. Re:Cheesey Creezey!! by Jugalator · · Score: 4, Insightful

      I agree, this is a strange article.

      To actually answer him, you can basically just say "I agree", "Doesn't seem so here" or "I don't use Firefox". I think the point with the article is to discuss Firefox 1.0 stability, but I can't see much fun in that. It's extremely system dependant too so someone having it crash numerous times a day may just be spyware infected and have it conflict, a bad driver, or whatever.

      I, like some others, suggest this:
      www.mozillazine.org.

      --
      Beware: In C++, your friends can see your privates!
  12. Anyone else have their battery die? by duckpoopy · · Score: 4, Funny

    I left the lights on in my car the other day and then my car wouldn't start. Could these two events be related? Did anyone else ever have this happen?

    --
    word.
  13. Re:Probs before PR by bigberk · · Score: 4, Informative
    My PR Firefox version Firefox/0.9.3 has always had the annoying problem of causing the entire system to "lock up" if left running overnight.
    Without exception, a regular (userland) application that leads to global locking up is the operating system's fault, not the application's. The goal of a modern multi-user, multi-process, virtual memory OS (BSD, Linux, WinNT) is to keep each process separate on the system. A single application should crash, or run slowly but it should never crash the entire operating system or use up all the operating system's resources. Such a situation indicates the failure of the OS to manage resources, and maintain control over separate processes.
  14. Re:mod story -1 off-topic by bigberk · · Score: 4, Informative
    Isn't there some kind of firefox mailing list for this kind of stuff?
    Yes, and there is even a web based support forum
  15. Browing MapQuest... by ZorinLynx · · Score: 4, Interesting

    I've had random crashes browsing MapQuest. It seems around one out of every ten times I refresh a map, Firefox goes boom. I actually suspect it may be some Javascript/Java/DHTML/etc. in an advertisement that's in their rotation.

    -Z

  16. Re:Probs before PR by Smidge204 · · Score: 4, Interesting

    While I'm not going to disagree with you, I fail to see how this absolves the developer's responsibility to build the application such that it doesn't try to absorb all the system's resources in the first place.

    I'm currently using FireFox PR1.0, it's been open for about 5 days straight, running on Win2KPro. It's using 104MB of RAM. Why I don't know... I only have 4 tabs open at the moment and no flash or java running, and no third party plugins... but it's using 104MB or memory right now. It probably would have locked up if I didn't have a gig of RAM in this machine...

    Went up to 108MB when I hit preview, and it's not going down...
    =Smidge=

  17. Re:Probs before PR by bigberk · · Score: 4, Informative

    Interpreting how much memory an application is using is somewhat difficult. Modern virtual memory operating systems page memory into both physical RAM and disk storage (swap, pagefile, whatever). Next, there are operating system features that try to preserve actual memory by not allocating real chunks of memory on an application's request, until that memory is really made use of. Finally, using some system GUI widgets etc can "increase" the amount of memory use as shown in Task Manager etc where really the memory use is within the OS, not the app.

    What this comes down to is: the figure you generally see for memory use of an app is not physical RAM use. It might not even reflect the actual amount of physical+disk memory in use! Finally, memory usage might be overstated due to transient external allocations (e.g. win32 API dialog boxes) that deceivingly appear as memory used by an application.

    What you have to look for is how that memory usage figure changes over time. In most cases, it grows until it hits a ceiling - even at that point, it is way overstated (a conservative measure, so to speak). What is bad is if it regularly grows by 50 MB per day, without limit. Then there is a leak :)

  18. This may be extension related by casperjeff · · Score: 4, Insightful

    My coworker and I just upgraded to 1.0 and have bothed noticed that firefox will eventually eat up most/all system memory, forcing us to kill firefox and restart it. (we ran the beta/pre releases with no issues) The only common factor is that we both had to reinstall the web developer (version .8?) after upgrading to FF1.0.... Could this problem be related to specific extensions and not specifically to firefox itself?

  19. Re:Probs before PR by prockcore · · Score: 4, Informative

    it's been open for about 5 days straight, running on Win2KPro. It's using 104MB of RAM.

    Even worse, there's this System Idle process that's taking up 99% of my CPU time!

    Sheesh. It's called memory caching. That's why TOP differentiates between RSIZE, VSIZE and RSHRD.

    RSIZE is the amount of ram being actively used by a process. I doubt RSIZE is 104megs.

  20. I had opposite results by gad_zuki! · · Score: 5, Informative

    1.0PR had a javascript pop-up crash bug that drove me crazy. 1.0 fixed that.

    Some things to consider:

    1. How did you install 1.0? Did you do an overwrite? If so, do a clean install.

    2. What extensions are you using? Have you disabled the extension version check?

    >On one of the machines, using the 'self update' feature caused Firefox to crash in middle of the upgrade

    When was this? Do you have DNS/network/firewall issues which could be causing this?

    Lastly, to get some real answers from the experts people should asking here.

    1. Re:I had opposite results by Peter+La+Casse · · Score: 4, Insightful
      >On one of the machines, using the 'self update' feature caused Firefox to crash in middle of the upgrade

      When was this? Do you have DNS/network/firewall issues which could be causing this?

      Call me old fashioned, but DNS/network/firewall issues should never cause a web browser to crash and enter into an unusable state.

  21. Re:solving the problem, slashdot style by NitsujTPU · · Score: 5, Interesting

    1) Why is your faith in open source so great that you are unwilling to humor the idea that there is a bug in the application? I am a professional software developer, and most of us LAUGH at the idea of "bug free" applications. It is considered, in some circles, so laughable, that one is considered a bit of a neonate to tout that their software is bug-free [that, or not connected to reality (at least, with respect to the technology)]. The first time I ran Linux (late 90's) I had plenty of core dumps.

    2) Are you proposing that Microsoft has a "black ops" department, whose sole purpose is to cause Windows to behave incorrectly when 3rd party software is run? Additionally, this department is exceptionally good at keeping a secret. So good, in fact, that the only way to detect their work is by running open source (patently bug-free) software on their OS, to uncover these flaws? Given that open source software is bug-free, wouldn't such a department fear discovery when performing such an act?

    I'm not saying that there aren't reasons to dislike Microsoft, but goodness, this is /. not Coast to Coast AM.

    I'll tell you the single source of all of your Microsoft woes... the market. If the market will pump billions of dollars into a company, they have little right to complain about that company's software. There is competition. There was a lot more of it before all of you gave them all of your money. If you dislike Microsoft's product line, then download a Linux or BSD ISO, and install it. If you vote with your pocketbook, the company will listen. Hit companies that break the law with the law, and if you dislike the lack of competition, then purchase a competing product, or compete with them.

  22. maybe this explains your frame loss... by pikine · · Score: 4, Informative

    do you leave firefox in a page with flash animations? nowadays many of the animated figures in a web page are flash and not animated gifs anymore. a badly made flash can take up tons of CPU even when you leave it there. also, are you viewing web sites with automatic page refreshing? it will eat up the CPU everytime the page refreshes.

    if that bothers you, you can always use the task manager to set the process's priority to either "below normal" or "low".

    however, games are memory intensive. so as a browser, which uses memory caching to be fast. when real memory is used up, "thrashing" occurs (to swap some memory pages to the disk). even adjusting task priority won't help here, since thrashing is inherently slow. whenever a web page that you leave in the background refreshes itself, the OS has to swap out a few pages of game memory and swap in memory pages for the browser. as the game continues, it needs the memory back, and the OS has to juggle around memory pages again.

    if you see a periodic frame loss, then self-refreshing web pages are definitely the culprit.

    --
    I once had a signature.
  23. Re:solving the problem, slashdot style by shaitand · · Score: 4, Insightful

    Open source software is not bugfree by any means. But the development time is by orders of magnitude faster than that of closed source development. Combine that with lots of eyes and there are no "easy" bugs left like there often are in closed source offerings.

    Most closed source supporters don't even dispute this. Instead they claim that it only works in a very popular project and most projects arent. There is a counter argument to that but I won't go into it. The point is that firefox is an extremely popular project so that argument doesn't refute that the open source development model should yield the ideal result.

    Microsoft probably has the worst reputation for stability in the software industry and it is one that is not lacking in actual merit by any account. So this is not exactly random piece of open source software versus random equivelent closed source software.

    This is one of the best open source applications with repute for one of the cleanest designs, against the absolute worst repute closed source firm and further a product of theirs with a known terrible design.

    "Are you proposing that Microsoft has a "black ops" department, whose sole purpose is to cause Windows to behave incorrectly when 3rd party software is run?"

    You try to make it sound like he is mel gibson in a Conspiracy Theory. This isn't exactly that, this is a company with a PROVEN track record of doing just that, RECENTLY and doing so IN THE BROWSER MARKET specifically. Read up on the MSN website and the way it renders in Opera.

    Further you speak as if your a developer on windows, that means if you've done anything non-trivial you know that windows does NOT behave as documented in NUMEROUS cases. Finding a system call which is only used by one competitor with a significant user base and making an intentional design change to break them is easy enough. If too many people report the problem you can claim it's a bug introduced by the update instead of an intentional change. This would be blatantly obvious if the relevant source were revealed, but it's not.

    It's hardly a conspiracy theory at all to believe Microsoft would engage in any illegal anti-competative practices they can which they believe will ultimately preserve more market share than they will cost.

    Particually after US CERT advisories to change browsers firefox has become a serious threat to their browser monopoly. I'd venture Microsoft would be willing to risk a substantial number of customers to discredit the stability of the first fully stable release of the first significant threat to their monopoly in almost a decade.

    "If you vote with your pocketbook, the company will listen."

    Well, either listen, or engage in anti-competitive practices to ensure you no longer have that option. After all, allowing you the option to choose a competitors product simply because it is superior or you don't them is a bad business strategy! First step is as simple as a minor api change that doesn't affect many applications but that firefox uses. This way you can make some customers feel firefox is unstable. That way you can buy time until you can get DRM'd which use encryption that is only compatible with windows. After all, you've already got the DMCA in place to ensure competition can't beat that simply because they figure out how the encryption works.

    Then you don't have to worry about competiton on inexpensive x86 systems anymore.

  24. Re:Probs before PR by meanfriend · · Score: 4, Informative
    I'm currently using FireFox PR1.0, it's been open for about 5 days straight, running on Win2KPro. It's using 104MB of RAM. Why I don't know...I only have 4 tabs open at the moment and no flash or java running, and no third party plugins...

    I'm going to guess that over the five days, you have opened and closed a whole bunch of tabs (probably dozens). It's a known issue in Firefox that when you close tabs, it doesnt release the memory.

    See the bugzilla: bugzilla.mozilla.org/show_bug.cgi?id=131456

    I've had FF running for a week straight and using upwards of 200MB and only one tab open :). The only remedy is to restart FF. This has been an issue for over two years now. Dont expect it change anytime soon though, if it was a simple fix, I supppose it would have been done by now.

  25. Jesus, quit bitching about this story, people by sbma44 · · Score: 5, Insightful

    I've been experiencing the exact same phenomenon. So have a few of my friends. I'm sure it's not happening to everybody, but yeah, for me, the PR seemed more stable. On my system the official release goes to 99% CPU utilization and has to be shut down a few times a day, typically.

    It doesn't throw errors to report. I'm not savvy enough to know how to get debugging information out of it, and I don't have the time to spend on mozilla forums trying to get someone's attention and then working it out.

    So I won't put in the time. I don't expect the firefox people to fix it for me, given that, of course. They've already given me plenty, and it's still a great browser.

    But I have been having this problem, and if other people have, too, then I'm glad to see it being discussed. Beyond hoping the problem becomes well-characterized, I think it's worth having a discussion about this because it could have implications for how OSS is perceived by the mass culture. The Firefox campaign is the biggest, most successful open source push in recent memory. Let's not act like it's heresy to talk about it here instead of in a newsgroup somewhere.

  26. Suggestion anyway by Corwyn_123 · · Score: 5, Informative

    Try uninstalling Firefox 1.0PR, don't worry the profile will be left intact, then install Firefox 1.0, this works just fine, and Firefox 1.0 is completely stable.

  27. had to do what? by mat+catastrophe · · Score: 4, Funny

    "I had to uninstall it and resort to using IE to download the full installer, again."

    What, you don't know how to ftp from the prompt?

    --
    sig not found
  28. Re:solving the problem, slashdot style by NitsujTPU · · Score: 4, Insightful

    Dude, we're not talking impossible here. I'm typing this from a Linux notebook, and I own only the Microsoft products that came with my equipment.

    The point of my argument was that it's absolutely annoying to no end to hear people claim that just because a piece of software is open source, it can't be that software's fault. Certainly at some point in ones life, they have to accept the things that they like as "good" without needing to consider it "flawless."

    I am an open source advocate, but I feel that making laughable claims in support of open source software is no way to promote it. How about, before we go pointing fingers, we take a quick look at the problem, and then prove that it's Microsoft's fault.

    If open source software were naturally bug-free, nobody would be running software to track those bugs. If everyone in open source were a developer, there would be many more developers here.

    If everyone on /. really believed that strongly in the movement, then they would do what I do and run it on their home equipment, and we wouldn't be worried about Windows bugs affecting open source products.