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Verizon Central Office Heist Spoiled By 911 Outage

Qbans writes with a link the NYTimes story on a foiled robbery attempt at a Verizon Central Office in White Plains, New York, snipping "The plan seemed simple enough. The building had been cased and the burglars knew exactly what they wanted - advanced computer circuit panels that could be sold on the black market for hundreds of thousands of dollars." Qbans points out that this story parallels a previous story on how equipment was (successfully) stolen last May. Update: 11/27 22:01 GMT by T : Reader Dave C contributes a link to coverage at the registration-free JournalNews.com.

48 of 199 comments (clear)

  1. Help, call 911 by fishwallop · · Score: 5, Funny

    someone is stealing my telephone equipment!

    1. Re:Help, call 911 by rf0 · · Score: 2, Funny

      Sorry can't hear you can you speak up a bit

      Rus

    2. Re:Help, call 911 by stellertony · · Score: 2, Funny

      Can you hear me now?

      --
      feeding the world its brain food
  2. Enter Scooby Doo? by Anonymous Coward · · Score: 3, Funny

    And they would have got away with it, if it wasn't for those meddling kids!

  3. blackmarket? by qwp · · Score: 2, Insightful

    blackmarket == ebay??

  4. Catch me once... by FiReaNGeL · · Score: 2, Insightful

    So they tried to steal the same exact stuff at the same exact location, twice? Catch me once, shame on you... catch me twice, shame on me! Glad they caught them...

    1. Re:Catch me once... by commodoresloat · · Score: 4, Funny
      Actually the saying goes: "Catch me once, shame ... shame on ... you." Long, uncomfortable pause. "Catch me -- can't get caught again!"

      (Apologies to GWB)

    2. Re:Catch me once... by LS · · Score: 4, Funny

      You seem to have a bit of Bush's syndrome... Here's what he said.

      I think it goes like this:

      Fool me once, shame on you. Fool me twice, shame on me.

      LS

      --
      There is a fine line between being a cultivated citizen and being someone else's crop. - A. J. Patrick Liszkie
    3. Re:Catch me once... by furball · · Score: 4, Funny

      Or as my uncle is fond of saying

      Fool me once, shame on you. Fool me twice, shame on me. Fool me thrice, I break your fucking legs.

    4. Re:Catch me once... by nomadic · · Score: 2, Funny

      I guess your uncle is in the import-export business, eh?

  5. ARTICLE TEXT: by Anonymous Coward · · Score: 5, Informative

    The plan seemed simple enough. The building had been cased and the burglars knew exactly what they wanted - advanced computer circuit panels that could be sold on the black market for hundreds of thousands of dollars.

    The night before Thanksgiving, about 8 p.m., they entered the Verizon building in White Plains undetected and set to work.

    But as the criminals removed the panels, they soon triggered problems across Westchester County. Most problematic, 911 systems across the region began to crash. By the time some 150 panels were removed, roughly 25,000 people had lost 911 service.

    At 9:51 p.m., the White Plains Police received a call alerting them to the fact that there might be a problem at the Verizon building. Still unaware that burglars were at work inside, a patrol car rolled up to the site, according to Inspector Daniel Jackson.

    "Literally, the two guys were walking out the door," Mr. Jackson said. They were carrying two large boxes when the officer shouted for them to stop. The men dropped the stolen boxes, fled on foot and were eventually run down by the officer and arrested, Mr. Jackson said.

    The two men were identified in a criminal complaint as Larry D. Davis, 43, of Brooklyn, and Gailican Phillips, 34 of Manhattan.

    They have been charged with conspiracy to commit interstate shipment of stolen property, a federal crime with a maximum sentence of five years in jail, according to the complaint.

    Mr. Jackson said that the burglary itself was not as disturbing as the widespread effect it had on the 911 system.

    The police are working with the F.B.I. and the Department of Homeland Security on the case. Terrorism has been ruled out as a possible motive.

    Although the burglary occurred in the Verizon building, the stolen equipment belonged to some half-dozen other telecommunications companies that use the premises to house part of their operations. No Verizon customers were affected, a company official said.

    Dan Diaz Zapata, a spokesman for Verizon, said the building had many levels of security - from video cameras to security badges to on-site guards - and that the company was cooperating with local and federal authorities. Mr. Zapata said that Verizon had redundancy capabilities built into its system that would have prevented a theft of their own equipment from having such a wide impact.

    Mr. Jackson said that there had been a theft at the building once before, in 2003, and the police had reason to believe one of the two men involved Wednesday also took part in that operation. He would not elaborate on other details in that case. However, much less was stolen then.

    According to the complaint filed in Southern District of New York, the circuit boards ranged in value from $5,000 to $70,000 each and, all told, were worth in excess of $1 million. The plan was to deliver them to an unnamed co-conspirator who, in turn, planned to sell them to an unnamed company in California, according to the complaint.

    "There apparently is a strong, robust black market for this stuff," said a federal law enforcement official, who insisted on anonymity for fear of saying something that would compromise the investigation.

    There have been two other similar burglaries in New York City and New Jersey in recent years, according to Mr. Jackson. Those thefts were much smaller in scale.

    National Infrastructure Coordination Center of the Department of Homeland Security is also working with local police because of concern that the 911 system could be relatively easily compromised.

    After arresting the two men and photographing the stolen circuit panels, the police returned them to the companies that owned them. Once reinstalled, the 911 problems ended, and by 7 a.m. the system was back to normal, Mr. Jackson said.

    Police said the panels that were stolen were each about the size of a legal pad and are used by telecommunications companies to transmit data and connect calls. There is an industry standard for the panels and they can easily be transferred from one computer to another.

    Potential buyers of the panels on the black market range from small telecommunications companies to overseas clients, the police said.

    1. Re:ARTICLE TEXT: by legirons · · Score: 5, Insightful

      "They have been charged with conspiracy to commit interstate shipment of stolen property"

      Otherwise known as "whatever's necessary to make it a federal issue"?

    2. Re:ARTICLE TEXT: by legirons · · Score: 4, Funny

      "Thankfully Homeland security deemed no terrorists were involved."

      Pure genius, that one. "Someone's stolen millions of dollars' worth of easily-sellable computer equipment. After extensive investigation, we decided that the motive was unlikely to be terrorism"

      In related news, a man found buying a newspaper is not thought to have been motivated by terrorism.

  6. Serial number for components.... by mikael · · Score: 4, Interesting

    For any telecommunications equipment used by the government and connected to the public telephone network, I would expect each component to have a network requestable serial number. That would quickly reduce the black market value for such components in a way similar to mobile phones

    --
    Vintage computer adverts: http://www.vintageadbrowser.com/computers-and-software-ads
    1. Re:Serial number for components.... by PornMaster · · Score: 4, Informative

      The entire SS7 switching infrastructure would have to be updated to support directly addressing individual boards. Not likely to happen.

      I'm still curious as to how they got past the guards, unless they had ID showing them to be from one of the telecoms colocating equipment there.

    2. Re:Serial number for components.... by mikael · · Score: 2, Informative

      Third world demand for stolen components seems to have tailed off, according to this article.

      --
      Vintage computer adverts: http://www.vintageadbrowser.com/computers-and-software-ads
    3. Re:Serial number for components.... by skids · · Score: 2, Informative

      Yes, boards generally have serial numbers and on all modern equipment (and even not-so-modern equipment of the carrier-class variety) it can be retrieved over the network management channels.

      ... by someone at the company using the stolen boards.

      No sane company allows outside access to their network management channels. So unless the serial numbers were kept on file by the victim (which isn't always the case, sometimes docs fall behind quite badly) and those serial numbers were published so publicly and so broadly that one of the 5-10 people at the company using the stolen property who had clearance to access the serial numbers became aware of them, AND that person made the decision to become a whistleblower...

      ...AND the thieves or recipients did not change the serial numbers in the PROMs...

      There's a lot that would need to happen for a company to get caught this way. If they were incredibly stupid and bought support contracts with the original vendor for the equipment (which they might do if they didn't know it was stolen,) the serial numbers might raise some alarms. Again, if the original vendor was informed and coordinated enough to connect the dots.

    4. Re:Serial number for components.... by chill · · Score: 2, Informative

      The manufacturer keeps the serial numbers. When I worked for Lucent installing equipment like this, all the boards had serial numbers.

      Anything purchased thru legit channels had the serial numbers recorded not only by the sales dept, but by the installing tech.

      Cards purchased thru E-Bay were most likely registered to someone else.

      There is a big market for older switching equipment components (ATM, Frame Relay, SS7, etc.) in Asia, the Middle East, Africa and Latin America. What is obsolete or close to obsolete in Europe and N. America is just entering its prime in other markets.

      Serial numbers are network addressable (SNMP) though PROMs can be changed by those smart enough.

      --
      Learning HOW to think is more important than learning WHAT to think.
  7. I heard crime was bad, but... by frugle · · Score: 3, Insightful
    roughly 25,000 people had lost 911 service.

    ...are there really that many calls for emergency assistance, or are they basing it on a people-per-exchange basis?

    and WHO do you call when 911 don't respond?

    --
    http://www.frugle.co.uk/
    1. Re:I heard crime was bad, but... by richie2000 · · Score: 5, Funny
      WHO do you call when 911 don't respond?

      Ghostbusters!

      --
      Money for nothing, pix for free
    2. Re:I heard crime was bad, but... by Kalak · · Score: 2, Interesting

      losing service in telephone terms does not mean that they're all calling at once. Probably an estimate based on the effected exchanges.

      When 911 is doWn, you just call your local police station - they do have a phone there after all. There was life before 911 - young whipper snapper

      --
      I am, and always will be, an idiot. Karma: Coma (mostly effected by .hack)
    3. Re:I heard crime was bad, but... by strredwolf · · Score: 2, Informative

      Local police stations have individual normal phone numbers, and some districts have 311 for nonemergency police. All they had to do was call the local station, have them get out there.

      --

      --
      # Canmephians for a better Linux Kernel
      $Stalag99{"URL"}="http://stalag99.net";
    4. Re:I heard crime was bad, but... by jm92956n · · Score: 2, Interesting

      When 911 is doWn, you just call your local police station - they do have a phone there after all.

      They may have a phone, but they often won't pick it up. In my city (New York City), very few precincts will answer their phones; they simply don't have the available manpower to answer repititive mundane questions. They will, however, respond to questions asked in person, but most people aren't willing to invest 10 or 15 minutes of their time to go out to the precinct.

      Serious emergencies are all dealt with through 911. Non-emergency police matters (blocked driveway, illegally parked car, noise complaint) are routed to the city's 311 call center.

      Most residents don't even know what precinct they live in (and there are close to 150 throughout the city), and it's impossible to know what precincts cover what areas. If, for instance, you're driving in an area that you're unfamiliar with, and you have an emergency, figuring out the proper precinct can be a delay of numerous minutes.

      Your small-town centric post is disturbing: in a large city, the 911 system is extremely important.

      --
      An effective signature identifies a particular user amongst a base of thousands.
    5. Re:I heard crime was bad, but... by legirons · · Score: 2, Insightful

      "WHO do you call when 911 don't respond?"

      Call anyone you like - Echelon will still be listening...

  8. Who ya gonna call? by PMJ2kx · · Score: 2, Funny

    Ghostbusters!

  9. The old masters by stimpleton · · Score: 2, Interesting


    Interesting that someone wishes to steal this stuff.
    Doubly interesting that theres obviously a market for this equipment.
    Is it analgous to the theft of The Scream? Authorities must have a fair idea of the potential recipients from the get go. Be it international or not.

    --

    In post Patriot Act America, the library books scan you.
  10. Verizon Tenants are Not Customers? by wol · · Score: 3, Funny
    "Although the burglary occurred in the Verizon building, the stolen equipment belonged to some half-dozen other telecommunications companies that use the premises to house part of their operations. No Verizon customers were affected, a company official said."

    Does this mean that the telecommunications companies using the Verizon premises are not Verizon customers? Is that what it says on the rent check?

    --
    If you think deeply enough, you will have no single direction for your outrage.
  11. Could they be looking at possible murder charges? by mc6809e · · Score: 2, Interesting


    If someone died as a result of not having 911 services, these guys could be in even bigger trouble.

  12. dropped boards? by xOleanderx · · Score: 3, Insightful

    "The men dropped the stolen boxes, fled on foot and were eventually run down by the officer and arrested, Mr. Jackson said." Wait... they had them in boxes and when the officer showed up they dropped them?? It doesnt mention any of them being damaged...

  13. Verizon's security system by yorkpaddy · · Score: 4, Funny
    Dan Diaz Zapata, a spokesman for Verizon, said the building had many levels of security - from video cameras to security badges to on-site guards -
    and a sign that says "hey steal the other TelCo's stuff, we left the door unlocked for you"
    --
    "brxref .k.p ,.by xprt. gbe.p.oycmaycbi yd. cby.nci.bj. ru yd. am.pcjab lgxlcj" don'
  14. ho man... by Fishstick · · Score: 2, Insightful

    Federal conspiracy charges were filed in White Plains yesterday against two men whose alleged attempt to steal 150 circuit boards from a Verizon building Wednesday night disrupted 911 emergency service across the county for about seven hours.

    oops - I'm sure they weren't interested in disrupting 911 service across state lines to make it a Federal "conspiracy" charge. Sounds like they will be made an example of and will likely end up in federal "pound-me-in-the-ass" prison.

    --

    There is much cruelty in the universe, John.
    Yeah, we seem to have the tour map.

  15. FBI is full of anonymous cowards by Anonymous Coward · · Score: 3, Insightful

    "There apparently is a strong, robust black market for this stuff," said a federal law enforcement official, who insisted on anonymity for fear of saying something that would compromise the investigation.

    Maybe I'm confused here, but how does giving your name out compromise the investigation? I'm tired of all these federal officials who insist on being anonymous and hidden. Shouldn't LEO's be forthright and honest?

  16. Run down: by reality-bytes · · Score: 5, Funny


    The men dropped the stolen boxes, fled on foot and were eventually run down by the officer and arrested, Mr. Jackson said.


    I know its an American saying but in (British) English, that would imply mowing them down with the patrol-car.

    I'd have to say 'Fair Play' to that ;)
    --
    Ripping an new rectum in the fabric of spacetime.
  17. What kinds of cards are they / where to find? by Lotus30338 · · Score: 2, Interesting

    Most computer items of any price are for sale on ebay (even very expensive network switches and routers). What kind of cards were these and the one in NYC? I assume they are re-selling to other telcos. Wonder why you never see them on ebay.

  18. Re:Amazing disregard for others... by fucksl4shd0t · · Score: 2, Funny

    Actually, it's a perfect half-assed plot.

    "What'll we do if someone figures out we're here?"

    "Nothing, who are they going to call anyway? We're taking down 911!"

    "That's brilliant!"

    Heh heh.

    --
    Like what I said? You might like my music
  19. Re:thank fucking god... by fucksl4shd0t · · Score: 2, Insightful

    It was so obviously not terrorists. I mean, come on, the guys were stealing stuff. If they were terrorists, they'd have just blown themselves up when they got next to the boards in the building.

    Hey look, a snake! Oh, sorry, I guess it was just a plain rope.

    (It's pissing me off too that every time someone yells fire there's immediately a discussion about whether or not the fire is terrorism, and when it turns out there's no fire, whether or not the person yelling fire is a terrorist. Jeez, we had regular crime before 9/11, we still have it)

    --
    Like what I said? You might like my music
  20. Re:And... by pertinax18 · · Score: 2, Interesting

    Verizon != Verizon Wireless, if equipment is stolen from the White Plains Verizon office, it will have nothing to do with cell phone service.

  21. Re:Specifics! by dsmey · · Score: 5, Informative

    from anonymous sources:

    (4 ea) ws-x4515
    (6 ea) ws-x6724-sfp
    (5 ea) ws-f6700-cfc
    (10 ea) ws-sup720
    (10 ea) ws-f6k-pfc3a
    (8 ea) ws-x6704-10ge
    (32 ea) xenpak 10000mbps 802.3 line cards

  22. That's different by Sycraft-fu · · Score: 3, Funny

    The reason they could be hit with murder charges is that, if in the comission of a felony someone dies as a result, you are guilty of murder. So if you rob a store with guns, the police show up and shoot your partner, you are guilty of murder since your comission of the felony was the proximate cause of the death.

    Not all states have laws like that, but many do. Since they were comitting a felony, they could be charged.

    Now someone who spills coffee on the boards by accident isn't comitting a felony, they are making a mistake. The most they could be charged with is manslaghuter for gross neglience (since there is no situation where liquids should be anywhere near the equipment) however in all likelyhood they'd not be charged, just fired by the company and sued by the victim's family.

    1. Re:That's different by Dun+Malg · · Score: 2, Insightful
      Why is it, then, that when a police officer murders someone, in the line of duty, and it turns out they shouldn't have (and perhaps shouldn't have even been raiding that building or whatever), they're not guilty of murder?

      You don't quite seem to understand the definition of "murder". Murder is the unlawful taking of a human life. Police are authorized to use deadly force if the situation warrants, therefore it isn't automatically "murder" just because someone died. If they kill someone in a situation where they "shouldn't have", e.g. a drunk points a toy gun at him in a dark alley, the fact that it appeared to be a life-threatening situation is a mitigating circumstance that would generally cause it to be considered "not murder".

      Now, if in a fit of rage a cop pulls his gun and shoots the guy behind the counter at Starbucks because his latte is cold, that'd probably be murder.

      --
      If a job's not worth doing, it's not worth doing right.
  23. Often security isn't what we'd wish by Sycraft-fu · · Score: 4, Interesting

    About 10 years ago I got a tour of the Tellus facility in Alberta, at that time Alberta Government Telephone. My uncle was one of the senior telcom engineers there so he arranged the whole thing. Security was fairly impressive going through the front, getting checked in and our visitor badges and everything. However, as we were walking around, he opened a door to the alley and noted often people would prop it open so they could duck out and back in.

    This i, unfortunately, often the case. Security is well intentioned, but isn't completely thought through and has holes in it. Also, you'd be amazed what social engineering and some confidence can get you. If you act like you are supposed to be somewhere, it's amazing how peopel will just assume you are.

    A couple years ago I was working for network operations on campus and we were upgrading the speed of building links, which involved a swap of the media converters. Most buildings we just go and get access to the room with our keys, since it's a dedicated room. However for the campus police, it's back in the 911 room with the other equipment. So when we went the staff member (I was a student) had his telcom ID and we both had university ID and driver licenses. The manager was by the phone if a verification call was needed.

    We walked into the lobby, and it looked to be quite a secure location. All the doors were locked, all the glass was bulletproof. We went over to the window for the 911 call centre and told them we were form telecom and needed to get at the network gear. They said "ok" and let us in, took us to the closet, let us in there, and left us alone with all the 911 gear (and our switch). No ID was checked.

  24. Re:Could they be looking at possible murder charge by Kalak · · Score: 2, Interesting

    Think of it as the difference between arson on an abandoned warehouse catching the security guard, or the homeless man, versus leaving the stove on by accident. One is an accident, one is a crime. I hope a crime that causes additional harm means more severe charges.

    --
    I am, and always will be, an idiot. Karma: Coma (mostly effected by .hack)
  25. Scary! by moosesocks · · Score: 3, Informative

    This article scares the hell out of me. Not because some dudes broke into a building and stole some stuff -- that's to be expected. It's because removing a few isolated pieces of equipment managed to paralyze the county's 911 system. Seriously -- do they actually run tests to see what happens if they pull the plug?

    The rule for redundancy is that you've gotta have the equipment in more than one place. The redundant equipment shouldn't have been in the same building, let alone the same town.

    A few years ago, an underground steam explosion knocked out the main phone and power stations for my area (both of which were stupidly placed smack next to each other). Because of the way the network was designed, phone service was not interrupted at all and the power went out for about 10 minutes. This was from an explosion which completely severed the connections to both buildings. THIS IS HOW IT SHOULD WORK.

    --
    -- If you try to fail and succeed, which have you done? - Uli's moose
    1. Re:Scary! by evilviper · · Score: 3, Insightful
      removing a few isolated pieces of equipment managed to paralyze the county's 911 system.

      Yes, removing 150 pieces of equipment.

      Break-in to a telco center and cut all the wires, you'll get the same effect.

      Hardly surprising.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    2. Re:Scary! by moosesocks · · Score: 2, Insightful

      Yes, but the point of redundancy is not to put the equipment in THE SAME FREAKING ROOM, let alone the same building or town.

      If something happened to that building such as a fire/flood/terrorism (God forbid), the entire county would be screwed.

      --
      -- If you try to fail and succeed, which have you done? - Uli's moose
  26. Using 911 to hype the story? by telemonster · · Score: 2, Interesting

    I'd be willing to bet they were stealing line cards from CLEC coloc chassis, which would totally kill the phone/DSL service from the CLEC's clients. Instead of saynig "25,000 people lost phone service" I'm guessing they said "25,000 people lost access to 911, which meant they could have DIED!"

    Too bad there aren't more tech details.

    And I guess the people from NYT haven't tried to sell this type of equipment. Given the gluttony of .bombs, the market is fairly flooded with carrier gear. Unless it's zero day goods, the value on this crap drops like a rock.

    PS: Portmaster 4 for sale, contact me off list.

    --
    Southeastern Virginia REPRESENT!
  27. Dial 911 and die.... by sadomikeyism · · Score: 3, Interesting
    it takes a considerable lack of conscience to pull off such a stunt

    Their disregard for others is only matched by political buffoons who disarm law abiding citizens and expect them to survive criminal incidents long enough to call 911 and wait for cops to get off their donut laden fat asses to come do their public servant pay grade jobs.

    What is so surprising about this incident is that cops actually showed up in time to catch the perpetrators. I guess that multi-thousand dollar circuit boards are more important than human lives to the cops as well.

    --
    "Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves
  28. Not caught because of 911 failure by JavaRob · · Score: 2, Insightful

    These guys were caught because of stupidity and greed.

    They were in the building, pulling cards that were in active use, for about TWO HOURS. According to the article they arrived around 8pm, and the police didn't get a report that there might be a problem at that building until 9:51. Sometime after that, the police car arrived at the building, where they caught the guys walking out.

    It makes me wonder about how much more successful an intelligent thief could be -- these guys made an earlier hit on the same building, which went smoothly (and they took much less)... so they got greedy and overconfident. And paid for it by getting caught in a stupid way (um, these boards are in use; people's phone service *will* be affected; no, you don't want to hang around all night).

    Don't these guys watch any movies? How classic is that mistake?