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Do-Not-Call List Could Be Opened For Phone Spam

Wick_7654 submits a link to this story at the Chicago Sun-Times, which begins "The agency overseeing the national Do Not Call Registry is considering opening a loophole to allow companies to deliver 'pre-recorded message telemarketing.' The effort is being organized by Allen Hile of the FTC's division of marketing practice. Be sure to let the FTC know how you feel about it." The proposed change specifies that recorded calls would be allowed only when an "established business relationship" exists, but provisions like that tend to be stretched to absurdity.

25 of 339 comments (clear)

  1. Buisiness Relationship by Ryan+Stortz · · Score: 3, Insightful

    The proposed change specifies that recorded calls would be allowed only when an "established business relationship" exists, but provisions like that tend to be stretched to absurdity.

    Hey...it worked with CAN-SPAM, right? .....Right? Who here can truely say that CAN-SPAM hasn't stopped all spam from reaching their inbox?! I give this provision the thumbs up!

    </sarcasm>

    --
    Bugs are just features that have been fixed.
    1. Re:Buisiness Relationship by SilentChris · · Score: 4, Insightful

      What's sad is the point the article makes: nearly "cost-free" internet calling is now a possibility. Imagine receiving hundreds of phone calls a day, in a spam-style blitz. International casinos, viagra ads. I can picture us going through the same motions we use for spam (install "voice filters", find they don't work, block calls from Grandma, etc).

      The only way to solve this, and the spam problem is to have full accountability. Don't allow a telephone/computer onto the internet unless its idenity is known and there's no technical way to fake it. If the device's identity is hidden or nebulous, it's not allowed to connect. Have devices be physically tracable. Privacy advocates may shudder, but if something like this was in place we wouldn't have problems.

  2. Re:Pre-existing Business Relationship by Crazy+Man+on+Fire · · Score: 5, Insightful

    So, you've got a business relationship with me yet you don't know my number? Right...

  3. got ya by frovingslosh · · Score: 5, Insightful

    Now your unlisted number, that you went ahead and put on the do-not-call list to protect yourself from callers who just selected numbers randomly, will be given to the telemarketers as a number that is fair game for them to call. Your tax maney at work.

    --
    I'm an American. I love this country and the freedoms that we used to have.
    1. Re:got ya by eMartin · · Score: 4, Insightful

      WTF is wrong with these people?

      Don't they realize that those of us that went thgough the trouble of putting our numbers on tht list won't buy anything from them? Why are they wasting their time and ours?

  4. Are you insane? by nordicfrost · · Score: 5, Insightful

    What the hell is going on over there? Has the entire USA become a free-for-all (big business that is) annoyfest? I'm on an European do-not-call-list and have recieved two calls in four or five years one was a mistake, that didn't help I reported them anyway.

    The other was from a company I already do business with (I yelled at them anyway and moved my business to another company that don't anoy me at work). They used the pre-business loophole so I told them what my opinion was with that and talked to everyone I could reach in the company. I also reported them to the consumer ombudsman, since they are abusing their power grid monopoly in Oslo to justify pushing sales calls.

    From an outside perspective, it seems like the only ones enjoying freedom in the US are big, bug business. They can trample the freedom of private citizens quite easely, it seems and bother them at will while the government drags its feet. And counts its money, I presume. We have the loophole too, but we are at least working on closing it, not opening it more.

    1. Re:Are you insane? by EEBaum · · Score: 4, Insightful

      "Has the entire USA become a free-for-all (big business that is) annoyfest?"

      Yes.

      --
      -- I prefer the term "karma escort."
    2. Re:Are you insane? by SuperBanana · · Score: 5, Insightful
      Has the entire USA become a free-for-all (big business that is) annoyfest?

      No. In fact, ever since I added our phone number to the federal do-not-call list, telemarketing calls have in fact stopped.

      The exception is the occasional charity, but even those have pretty much ground to a halt. When they do call, the conversation goes something like this:

      "Hi! This is the Save Small Kittens from Cancer fund, will you give us money?"

      "We're on the federal do not call list."

      "We're a non-profit charity, we are exempt, sir".

      "And, given that we are a household that has registered as not wanting telemarking calls, what genius thought calling us would be a good way to get money from us?"

      "Uh...well...er...um..."

      "Did it occur to anyone that, in fact, by calling a household listed on the do-not-call list, you would in fact generate substantial ill will, and virtually guarantee we'd never send you a dime, even if we might have been planning to do so?"

      "Uh..."

      "Don't call us again." [click]

      It's very simple- any time you get a telemarking call from an NPO and you're on the do not call list, tell them that, by calling you, they've been crossed off the list of charities you donate to. Particularly if you've already donated to them- they can see this on their screen- it will be HIGHLY effective.

      Well, that and (I believe) under the new laws, even an NPO can't call you BACK if you tell them to piss off...they have to honor the request, at least for a few years.

    3. Re:Are you insane? by theNAM666 · · Score: 2, Insightful
      In a democracy, you get the government you pay for, vote for, or create.

      so I told them what my opinion was with that and talked to everyone I could reach in the company. I also reported them to the consumer ombudsman...

      Most Americans will wine and grump and murmur about problems for hours, but are unwilling to take such simple and direct citizen action as the above in order to preserve their freedom and privacy. Like spoiled children (which they have plenty of!), they expect someone else to do this for them. The tragedy is, it is remarkably simple to get things done in the American democracy. Most Senators' senior staffers can be reached within 15-20 minutes during work hours. If everyone reading this just picked up the phone and called their Senate offices, this change would be a political issue and the FCC would never adopt it.

      The simple fact is, the corporations organize to petitition and lobby on issues that matter to them. The Citizenry does not. This is not a matter of money -- as there are far more citizens and it is easy for them to be louder (and deliver "more votes")-- but a matter of representation. What it boils down to is that the US citizenry, /.ers included, is largely lazy, politically uneducated and unwilling or unable to represent their own interests. In short, Americans like to bitch and complain, but they don't like to act.

  5. Re:White List by grozzie2 · · Score: 3, Insightful

    You make the assumption that Caller ID can be relied on. Totally invalid assumption, but, not surprising coming from somebody that's trolling /. for free ipod pyramid scams. It's a strong indication of intelligence (or lack thereof), and just how much weight to put on an opinion.

  6. No land line = no problem. by laughingcoyote · · Score: 4, Insightful

    I've found a very simple solution to this problem-I use cable internet and a cell phone. It is illegal to telemarket cell phones, and I've thus far not had it happen. I get a better deal on my cell then I would on landline service anyway (same cost, give or take 2 bucks, and no cost for long distance as a bonus.)

    As a side note on the spam issue, I use a "throwaway" email address for public posting. I get little spam to it even, and absolutely none to my gmail account, which is given only to friends, family, etc.

    --
    To fight the war on terror, stop being afraid.
  7. Re:White List by grozzie2 · · Score: 2, Insightful

    Thinking about this some more, /. already has a system where good karma buys you an extra mod point at time of post. A useful addition to that, sig lines that troll for pyramid schemes like freeipod should automagically buy you a -1 troll immediately at posting.

  8. Opening a loophole? by murderlegendre · · Score: 3, Insightful

    I have a better idea.. why not just leave the rules as they are, and offer an opt-in for people who are willing to recieve such calls? Oh wait, that would be nobody.

    Not sure what others have experienced, but the number of telemarketing calls that I have recieved since signing up for the list, has dropped from 5-10 PER DAY to about one a week. The federal do-not-call list is one of the few really useful things that the government has done in as long as I can remember. Yes, I hear that telemarketers are rapidly losing jobs, but for some reason I just can't bring myself to care. It might have something to do with the fact that before the list, I had to shelve my answering machine, unless I wanted to come home to 20 minutes of advertising after a day of work.

    I knew they'd find a way to screw it up.

    --
    There's a Starman, waiting in the sky / He'd like to come and meet us, but he hasn't got the time.
  9. NO! FUCK THiS! by HarveyBirdman · · Score: 4, Insightful
    I have not has a sales call since I signed up. The gummint actually made something that's working! Do not tamper with this! FUCK TELEMARKETERS! FUCK THEM IN THE ASS!!!!

    I hope these calm words will help.

    --
    --- Ban humanity.
  10. Re:How to foil telemarket calls by EEBaum · · Score: 2, Insightful

    Cool, sounds like a great system. Hopefully the person on the other line isn't using it as well :)

    --
    -- I prefer the term "karma escort."
  11. What about people by rsilvergun · · Score: 2, Insightful

    who get put on the list by friends and family? Grandma Miffy can't say no? Put her on the do no call list so she stops wasting her Social Security checks on junk.

    Besides, with most call centers in India/Indonesia/Malaysia/etc, it becomes cost effective even with only a 1% or so return. When you're paying someone 35 cents/hr. to do phone calls, you don't need a lot of business.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  12. you know... by Viceice · · Score: 2, Insightful

    You know what would be a fantastic gadget to have? A device that you could connect between a landline wall socket and the phone and you have a nice big button on the device.

    When you push that button, it would cut you off until you let go and emit a nice clean ear piercing 20Khz tone as powerfully as possible down the line.

    That way when a telemarketer calls, speak softly so they listen up then press.

    --
    Sometimes I wish I was a plumber, then I'd know how to deal with other people's shit.
  13. ok, here's the problem by linuxpng · · Score: 2, Insightful

    with damned prerecorded message, there is no one on the other line to tell "TAKE ME OFF YOUR LIST!!". So they keep calling you.

  14. Marketer Labor vs. Consumer Labor by G4from128k · · Score: 2, Insightful

    If the call is not worth the labor of a real person to make the call, then it is not worth the labor of the consumer who must answer that call.

    --
    Two wrongs don't make a right, but three lefts do.
  15. Re:How to foil telemarket calls by Kalak · · Score: 2, Insightful

    I've used this system before, and if you have the pager or cell number of those you want to call, then it works fine.

    The annoying part is the emergency phonecalls that might come from something related to my kids. A school probably doesn't know I keep my ringer off and to call my pager first, and with a 911 extension so I know it's not just some number I don't recognize. Since the DNC list, I've been able to turn the ringer back on, and it's been nice.

    My son is getting phone calls now, and I doubt his 1st grade friends would want to page his dad to talk to him, so this is a good thing, and I'd hate telemarketers to turn my phone back into my inbox.

    --
    I am, and always will be, an idiot. Karma: Coma (mostly effected by .hack)
  16. Re:Pre-existing Business Relationship by Asphalt · · Score: 3, Insightful
    In order to "opt-out", as the proposal says you will be able to do, I assume you will need to listen to each advertisement in it's entirety to hear the "opt-out" instructions. I don't see a limit on the length of the call, so you could be roped into a 5 minute pitch.

    What a great way to make sure your ad is indeed, listened to.

    If you hang up, you keep getting them because you didn't opt-out.

    This is pretty ingenius on the part of the marketers, because to assert your opt-out rights, you have to listen to the whole ad at least once.

  17. I just realized..... by /dev/trash · · Score: 2, Insightful

    Target was offering 'free' wakeup calls for people on the the Day after Thanksgiving. I wonder if this creates a "prior business relationship?"

    I bet it does.

  18. Re:How is this different? by Muvlo+Redond · · Score: 2, Insightful

    My reply:

    As a satisfied user of the Do-Not-Call list, I can point out a key flaw of the proposed change -- it benefits the corporation, not the individual. For too many years, any household with a telephone has been bombarded with an intolerable level of unwanted advertisement. The purpose of the telephone is communication. Communication is bidirectional. The Do-Not-Call list protects communication from being replaced by the one-sided soliloquy of the direct advertisement. Clearly, this does not benefit the companies which must now redirect their marketing efforts along other channels; the benefits are instead enjoyed by the public in general. It is the individual who must be protected, and it is the FTC's responsibility to do so. And the FTC has done so -- a strong defense has been given to the public. But a defense is only as strong as its weakest point. The danger of the proposed change is in its admission that it is perfectly acceptable for a company to violate the Do-Not-Call list barrier, by making a trivial modification to the method of transmission. The additional "requirement" of an established business relationship is completely irrelevent; such a proviso is mere fluff, as no possible method of enforcement is available.

    The Do-Not-Call list is a powerful tool to rebalance the uses of the telephone. I strongly urge that it be allowed to remain strong, not gutted to serve the interests of corporations.

  19. Re:Exactly why I never signed up by sapped · · Score: 2, Insightful

    Unless it involves bombing a third-world nation somewhere, you probably shouldn't rely on a government run by George W. Bush to get something like this done right.

    They have managed to get it right? Where?

  20. Re:How is this different? by HeghmoH · · Score: 2, Insightful

    Please, we are "people", not "consumers". You're using the language of the oppressors.

    --
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