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Spyware Removal is Big Business

prostoalex writes "Just when you thought all the software niches were taken, IDC comes out with the report saying $12 million was spent on spyware removal tools in 2003, and $305 million will be spent in 2008. IDC also estimates two-thirds of PC users out there are infected. Large PC vendors are waking up to the spyware threat, having their call centers overwhelmed with spyware-related calls."

8 of 454 comments (clear)

  1. Of course it is! Spyware only did good for me! by jawtheshark · · Score: 5, Funny

    It's the best way of getting free beer I've found: fixing spyware related problems for family and friends. While I watch SpyBot and AdAware do their job, I get free beer. There are worse activities ;-)

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    Ahhh...the great dumpster continuum. Many a free computer will be found there. -- sowth (748135)
  2. And it's too bad... by daveschroeder · · Score: 5, Interesting

    ...that the vast majority of this spyware was installed by exploiting vulnerabilities (some overt, some more roundabout) in primarily Internet Explorer.

    And once an ordinary user is compromised by one piece of spyware, it's usually a downhill battle.

    Imagine how different the situation would be if, for the last several years, there had been real competition on the browser scene. Of course, there may never have been a way to solve the problem with the courts anyway: they DID decide that Microsoft illegally used its monopoly position to bundle IE, but Microsoft knew exactly what it was doing. By the time the slow wheels of justice had turned, Microsoft's browser takeover was virtually complete.

    And during this entire time, IE fundamentally was stagnant. There were glaring, egregious security issues, and no new features that had already become pervasive and popular with alternative browsers (popup blocking, tabs, etc., not to mention a lack of horrible inattention to security). I imagine Firefox's recent uptick in usage illustrates, even after all that, just how bad IE sucks. But this will only be good for Microsoft, and for everyone: if Microsoft feels it has competition from things like Mac OS X in OSes and Firefox in browsers, we get developments like SP2. We get a new "commitment" to security. We'll ostensibly get new features in and an attention to security in IE. (Well, we can dream, right?)

    I wonder how many dollars have been spent, or how many families have actually bought new computers (yes, it happens), once their PC slows down and/or crashes, hangs, or has other problems, to the point that it's virtually unusable. Yes. People really do this. They don't feel they can or know how to just wipe the machine and reinstall Windows, and even if they did, they don't know how to save everything they want to. So they just buy a new computer.

  3. $15/hour? Well, maybe in the call center. by Shag · · Score: 5, Interesting
    I'm a mercen... er, I mean, an independent technology consultant out in the field, and when someone has so much malware on a Windows XP box that they can't even log in to the poor beast, they're generally more than happy to pay psychic-hotline rates to get someone out there who can and will fix it for them.


    I travel with a frequently-updated set of tools for exorcising various demons from PC's, and am accustomed to mucking about in the registry, winsock stacks and other oh-so-fun places to finish up the job.

    --
    Village idiot in some extremely smart villages.
  4. The REALLY nasty malware... by Shag · · Score: 5, Interesting

    In my opinion, most spyware is easy enough to get rid of using tools like Spybot-S&D, SpySweeper and AdAware. The one category that I've found harder to remove are the ones that embed themselves into the Winsock chain and redirect network features.

    I cleaned out one PC last month - it wasn't infected too bad, only several dozen things for the scanners to complain about, and I've dealt with systems that had several hundred! - but even after everything seemed to be gone, its default search URL and things like that kept getting hijacked. I had to grab a tool to fix the Winsock chain; some malware had slipped itself in there and was screwing things up.

    --
    Village idiot in some extremely smart villages.
  5. Thank you Microsoft by finkployd · · Score: 5, Insightful

    Microsoft is really helping the computer industry lately. First their initial decision to make outlook express execute any script embedded in email by default kick started the mostly dead antivirus industry into the powerhouse it is today. Now their forward looking decisions regarding the security of ActiveX and Internet explorer has created a whole new industry of spyware detection and removal.

    Think of the revenue and jobs created by these decisions.

    And Unix (Linux, OS X too), with your anti-economy designs like user accounts that cannot write to system areas, web browsers that do not support a web site's ability to covertly install software behind the scenes, and email clients that do not interpret VPscript, you should be ashamed of yourselves. If popularity of these OSes rises too high, it could seriously damage the antivirus and antispyware industries, causeing a loss of revenue and jobs. Congress should really do something about this.

    Finkployd

  6. Re:Of course it is! Spyware only did good for me! by ZoneGray · · Score: 5, Funny

    Y'know what sucks? Having to tell your father to be more careful about visiting porn sites.

  7. Re:Of course it is! Spyware only did good for me! by stupidfoo · · Score: 5, Funny

    Rather tell my father that than my mother...

    (or your mother! HEEHEE!)

  8. Re:Of course it is! Spyware only did good for me! by iwan-nl · · Score: 5, Funny

    I don't have that problem, my father and I share a porn collection :)

    --
    I'm trying to improve my English. Please correct me on any spelling/grammar errors in this post.